Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most successful products for achieving mobile access to messaging, scheduling, web-based programs, and other vital business data. Progent can provide Southfield, Michigan businesses the expertise of BlackBerry-premier consultants who can assist organizations to manage their BlackBerry environments or migrate smoothly to a modern mobile platform.
As the sophistication of small company networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for companies regardless of size, successful integration and maintenance of BlackBerry technology has become increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses often resort to outside consulting professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, provides small businesses a budget-friendly alternative for incorporating BlackBerry products seamlessly into their information network.
Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and support BlackBerry devices across your business, define security policies that are right for your company, customize wireless software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
Detroit Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Detroit Metro Area.
Progent locations in the Detroit Metro Area
Consulting and Technical Services for BlackBerry Enterprise Server
RIM's high-end solution for administering large groups of BlackBerry devices is the BlackBerry BES Server. This powerful software allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted during transit to provide optimum data protection. BlackBerry BES Server also streamlines a wide selection of crucial management tasks that span from smartphone deployment and upgrades to mobile security and high availability.
Progent's BlackBerry-certified engineers can help you utilize RIM BlackBerry BES Server to do routine tasks such as:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Update BlackBerry device firmware remotely
- Control client configurations with BES Server's vast selection of policies
Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry BES Server to implement important procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability architecture using VMware
- Install BlackBerry devices remotely
- Establish custom administration roles
- Automatically track and report on the health of your system
Professional BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified BlackBerry engineers are accessible by phone to deliver expert technical help to businesses in the Southfield area or anywhere in the state of Michigan. Progent's experienced remote consulting team has helped IT organizations resolve network problems and cut support costs in each state in the U.S. and established a large base of loyal customers. (Refer to Progent's client testimonials.)
Progent can provide online help for a broad selection of issues associated with RIM BlackBerry products such as wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, implementing over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist you to select and implement sensible security options.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer offers support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology requirements analysis, system design, deployment planning and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to create a mobile wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to decide which management approach and physical components match your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about alternatives for software editions, processors and mass storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry consultant can assist you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to run network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Professional
If you wish to ask Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.