Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other vital business information. Progent offers Southfield, Michigan businesses support from BlackBerry-premier experts who can assist businesses to manage their BlackBerry environments or migrate smoothly to a modern smartphone platform.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for organizations regardless of size, effective deployment and support of BlackBerry technology has become more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses often turn to external consulting firms who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry-based solutions affordably and effectively, dispensing with the need for an in-house BlackBerry technology expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's proven online support capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.
Detroit Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Detroit Metro Area.
Progent locations in Detroit Metro Area
BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for collaborative programs like schedules, contact lists, to-do lists, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, users carrying BlackBerry smartphones can have push-based access to Exchange email as well as to IM-aware software via Microsoft Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier consultants can help you plan, install, and support BlackBerry Enterprise Server so that you improve the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the cost of maintaining mobile workers.
How Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to designing wireless workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can also help you to troubleshoot a broad array of issues concerning synchronization, device recognition, messaging reconciliation, web access, mobile connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.
As a top innovator in providing countrywide remote consulting services for small business networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile support expenses at a minimum and, by resolving issues promptly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs analysis, system design, installation strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist you to determine which management model and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, processors and mass storage, network design, and application configuration.
To optimize system protection, Progent's BlackBerry consultant can assist you to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to perform network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent to Get Help from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about consulting help for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.