Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular products for achieving anytime-anywhere access to messaging, scheduling, web-based applications, and other vital business information. Progent offers Southfield, Michigan companies the services of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a current smartphone platform.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies of any size, effective integration and support of RIM BlackBerry technology has grown more difficult. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small businesses frequently turn to outside support firms who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based environments economically and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support model, provides small companies an economical solution for integrating BlackBerry products seamlessly into their information system.
Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your business, customize mobile applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and safely.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
Progent locations in Michigan State
BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server (BES) gives companies a single and safe mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for applications such a schedules, contact lists, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry smartphones can have push-based connectivity with Exchange email and to instant messaging-enabled software through Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of maintaining mobile workers.
Progent's Remote BlackBerry-certified Technical Support is Fast and Affordable
For companies in Southfield, Michigan who need quick and affordable access to a certified BlackBerry consultant, Progent delivers effective online assistance from a seasoned support team who have delivered network solutions to companies in every state in the country. (Refer to Progent's client testimonials.)
Remote support eliminates travel expense and allows consultants to fix technical issues rapidly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and offer professional support in areas including troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned experts can also assist you to troubleshoot a wide range of problems concerning synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote help for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs at a minimum and, by resolving issues promptly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, implementing over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to define and install sensible security configurations.
Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Expert
To contact Progent about technical support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.