Consulting Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most successful solutions for achieving location-independent connectivity to messaging, scheduling, web programs, and other vital business data. Progent can provide Southfield, Michigan businesses the expertise of BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry environments or transition efficiently to a current smartphone platform.

As the complexity of small company networks has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the norm for companies of any size, successful deployment and support of RIM BlackBerry solutions has become increasingly difficult. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and efficiently, doing away with the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient online support capabilities, provides small companies an affordable solution for integrating RIM BlackBerry products seamlessly into their IT system.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom wireless applications, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.

Detroit Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Detroit Metro Area.

Detroit Onsite IT Consulting
Progent locations in the Detroit Metro Area

City Address Phone Link
Southfield 19785 W 12 Mile Rd
Southfield, Michigan 48076
248-233-9443 Detroit and Southfield MI Network Support Services

Consulting and Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry smartphones, providing a single solution for controlling critical tasks like smartphone deployment, updates, and deactivation and offering a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange Server, Groupwise, or Domino messaging platforms and BlackBerry smartphones and supports over-the-air synchronization.

BlackBerry Enterprise Server Integration Support

BlackBerry BES Server includes a variety of data protection capabilities beginning with advanced encryption of information transmitted between a BlackBerry wireless handset and BES Server based on AES or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in adjusting degrees of protection to match the special requirements of your company's environment. Progent's BlackBerry authorized engineers can assist you to choose advanced security functions and enable them wirelessly. Samples of these over-the-air configurable security features include:

  • Disable a smartphone
  • Wipe data from a missing device
  • Disable Bluetooth functionality
  • Activate built-in defenses against malware

BES Server also provides versatility in determining mechanisms to keep mobile users from loading or executing unsafe or prohibited code. Progent can help you to choose protective processes like:

  • Specify precisely what programs are permitted on the device
  • Prevent third-party software from using non-volatile storage on the BlackBerry device
  • Select which functions third-party programs can use on the smartphone
  • Restrict the types of connections external applications running on the BlackBerry smartphone can initialize
  • Block all third-party software from being loaded or executed on the BlackBerry device

Professional BlackBerry Technical Support Services Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to provide expert assistance to companies in the Southfield area or anywhere in the state of Michigan. Progent's experienced online consulting experts have helped IT organizations resolve network issues and reduce support costs in each state in the U.S. and established a large following of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers remote assistance for a broad array of technologies associated with RIM BlackBerry products such as synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network requirements analysis, system architecture, installation planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which management model and physical components meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software versions, server hardware and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry expert can assist your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry device users on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.