Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular products for maintaining location-independent access to messaging, scheduling, web programs, and other vital business data. Progent can provide Southfield, Michigan businesses the expertise of BlackBerry-certified experts who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the sophistication of small company IT technology has expanded, and as the demand for world-class security, dependability, and recoverability has become the norm for organizations regardless of size, effective integration and maintenance of BlackBerry solutions has grown increasingly challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses frequently resort to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient remote support model, gives small businesses an economical solution for integrating BlackBerry products seamlessly into their information system.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and thoroughly.
Michigan State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Michigan.
Progent locations in Michigan State
BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server enables mobile BlackBerry clients to connect to Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve consistent information for collaborative programs such a calendars, address books, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Exchange Server, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange email and to IM-capable software via Microsoft Office Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can help you plan, deploy, and troubleshoot BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can also assist you to troubleshoot a broad range of problems associated with synchronization, handset recognition, email reconciliation, web browsing, wireless connections, IM, workstation application configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online consulting services for small business IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs at a minimum and, by resolving problems quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist you to define and implement sensible security options.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry-certified engineer has expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange Server data flow, generate, update, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs assessment, solution architecture, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which management model and hardware products meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about alternatives for software editions, processors and mass storage, network architecture, and application set up.
To maximize network protection, Progent's BlackBerry-certified consultant can assist you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
To contact Progent about professional support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.