248-233-9443
19785 W 12 Mile Rd
Southfield, MI 48076
Consulting Expertise
Southfield, Michigan Microsoft Premier Consultants
Microsoft SharePoint Server Integration and Application Development
SharePoint is an integrated services suite that utilizes browser-based portals to promote teamwork and information sharing by providing policy-based access to electronic content, workflow acceleration, and consolidated functions for searching for company-wide business data. SharePoint Server is closely connected with familiar desktop applications, email, and browsers to deliver consistent user experience that simplifies how people work with information and with one another. With Microsoft SharePoint your organization can quickly build safe and dependable web sites that assemble and display important business intelligence from many different locations utilizing built-in mechanisms that include Wikis, blogs, and service cards. SharePoint's Report Center contains a powerful publication library for Excel spreadsheets, SQL reports, dashboards, and a variety of other types of relevant reports.
Microsoft SharePoint Server is engineered on a standardized, extensible architecture that supports web services and interoperability standards including XML and the SOAP protocol. SharePoint features rich open application programming interfaces and event managers for lists and multimedia documents. These features enable integration with existing systems and provide the ability to support third-party products.
Progent's Microsoft-certified consultants can provide Southfield, Michigan companies economical online and onsite help for planning, configuring, and maintaining successful Microsoft SharePoint Server solutions that can dramatically enhance key aspects of your organization's information environment such as intranet portals, enterprise search, forms-based business operations, delivery of actionable intelligence, and document control. Progent's Power BI consultants can show you how to use SharePoint information to build modern visualizations to produce interactive Power BI business analytics reports and dashboards.
Progent can help your company you to design, deploy and administer SharePoint environments that combine local and cloud hosted resources. (Learn about Progent's Microsoft Azure hybrid cloud solutions.)
Detroit Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Detroit Metro Area.
| City | Address | Phone | Link |
| Southfield | 19785 W 12 Mile Rd Southfield, Michigan 48076 |
248-233-9443 | Detroit and Southfield MI Network Support Services |
SharePoint 2019 Server Configuration and Development Consulting
SharePoint 2019 offers much of the modern look and feel of cloud-hosted SharePoint Online, providing a crossover product that bridges the classic experience of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite expertise, software development, and debugging services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a seamless information management solution. To find out more, see SharePoint 2019 and SharePoint Online Consulting.
SharePoint 2016 Migration and Hybrid Integration Services
Microsoft SharePoint 2016, designed for on-premises installations of SharePoint, supports deep integration with SharePoint Online and Office 365 to enable hybrid network models that transparently unify on-premises and cloud resources and services. Other enhancements include fast deployment with the new MinRole role-based topology feature, larger scale, faster performance, tighter security and compliance, enterprise analytics via Power BI integration, and a modernized client interface for team projects. Progent's Microsoft-certified consultants can provide economical online and onsite consulting expertise, application development, and technical support services for businesses of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint. To find out more, see SharePoint Server 2016 Migration and Hybrid Deployment Expertise.
SharePoint 2013 Migration and Programming Services
Progent has been providing SharePoint support since the first SharePoint product was published over a decade ago, and Progent has the breadth and depth of IT knowledge to assist businesses of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; decide if an in-house, online or hybrid deployment is most sensible for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can assist in individual jobs related to your SharePoint Server 2013 deployment. To find out more, see SharePoint 2013 Consulting and Development Services.
SharePoint 2010 Consulting and Programming Support
SharePoint 2010 includes major improvements in all functional areas such as sites, collaboration, search, content, insights, and codeless application development. Progent's Microsoft-certified consultants can provide affordable remote technical support and development services to assist you to plan, deploy, manage, and troubleshoot Microsoft SharePoint 2010 installations that can feature portals, extranets, document and media management tools, blogs, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other utilities that promote teamwork. To learn more, see SharePoint 2010 Consulting and Support.
Microsoft Office SharePoint 2007 Server Consulting Services
The main goal of Microsoft SharePoint Server 2007 is to bring together, in a relevant way, all of the diverse sources of information available within a business network. Microsoft SharePoint 2007 Server includes major improvements for joining employees, clients, workgroups, and partners with the data they’ve created in an environment that makes business information easy to find, retrieve and apply.
To find out additional details, see Progent's consulting for SharePoint 2007 Server.
Microsoft SharePoint Server 2003 Consulting Services
SharePoint Server 2003 is an enterprise portal platform for establishing the connection between business information and the individuals and teams who work with it. SharePoint Server 2003 presents a common site for your workers or customers to access, manage, share, and interact with vital information, files, and software applications and with other people. SharePoint Server 2003 promotes quicker and more informed management decisions, more efficient sharing among teams, and more streamlined operational processes for your company. Find out additional details concerning Progent's Microsoft SharePoint 2003 support services.
To get in touch with Progent about professional support for MS SharePoint Server integration, call
Progent's Consulting and Support Services for Microsoft-based Technology
For businesses of any size in Southfield or anywhere in Michigan, Progent's Microsoft-authorized experts offer low-cost remote computer help and professional consulting support for the whole family of Microsoft .NET servers. Progent can provide Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud integration, Microsoft Windows Server 2012 R2 design and configuration help, Windows Server 2008 consulting, and Microsoft Windows Server 2003 maintenance. Progent's migration, integration, optimization, and consulting capabilities include network design, configuration, and management help for
project analysis and documentation, on-site and off-site
technical support and system troubleshooting,
Help Desk Call Center Support, certified
security expertise, full-service
outsourcing, and
ProSight Virtual Hosting services.
Progent's Microsoft System Center 2016 consultants include Operations Manager 2016 experts, Microsoft System Center 2016 Configuration Manager specialists and System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can help you to design and implement Microsoft's solution for centralized management of hybrid cloud networks that incorporate on-premises resources and cloud-based infrastructure and services.
Progent in addition can deliver a broad range of online PC desktop services including Windows 10 planning support, Windows 8.1 consulting expertise, Windows 7 maintenance, upgrading to 64-bit computing, moving to 64-bit computing, configuring Office 365, and streamlining Business Desktop Deployment.
In case your Southfield, Michigan business requires urgent online help from a certified engineer, refer to Progent's Urgent Online Network Support.
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- Microsoft SharePoint Server Help and Support
An index of content::
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Progent's Microsoft-certified SharePoint consultants offer economical remote and onsite expertise, software development, and debugging services for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
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UNIX Engineers
Solaris Consulting Services
Progent's Solaris platform consulting services offer small businesses and developers help with managing and maintaining Solaris environments that operate with Microsoft-powered networks. Progent offers your business access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience provides you with a convenient one-stop source to show you how to create and manage a protected and reliable mixed-platform network and communications solution that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
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Windows Server 2008 represents a major step forward in making IT systems more protected and available, easier to virtualize and administer, higher performing, and able to offer a better environment for web publishing. Progent can assist your business benefit fully from the enhancements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, technical support, education, temporary staffing, network monitoring, and security expertise.
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Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud integration, works with popular handheld devices, allows one-time login with Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's Microsoft-certified consultants have the depth and breadth of technical skills and hands-on experience to address the many technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the return on your investment in this mission-critical product.
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Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support team, develop an enterprise-wide security strategy, automate IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
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Progent provides three basic types of Contact Center support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts offers your customers easy access to a dependable support resource with extensive experience providing phone support and online repair for IT systems powered by Microsoft technology. Progent's focus is on giving the support Help Desk a positive reputation as a key contributor to company productivity. Progent's target is to fix rather than merely record problems.
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Progent can provide remote and onsite expertise to assist you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to planning and implementing an advanced business intelligence solution. Progent's BI experts can help your company to maintain your current reporting system, assist you to migrate reports and databases from a discontinued reporting platform to a current one, and deliver custom online training tailored to your specific requirements. Progent’s management reporting consultants offer expertise in all popular business intelligence reporting tools such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.
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Progent can provide small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate IT products to improve business operations so they align more closely with your business goals. Your business can develop and install a well conceived information technology plan without incurring the cost of a full-time Chief Information Officer.
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ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of vital data, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical data.
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Progent's certified ISA Server consultants have extensive experience configuring ISA Server-based security solutions for information systems with many offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your company in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information security requirements without overly limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
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By using virtual server technology, businesses are able to operate many virtual servers on a single actual server. Virtual server technology enables businesses to enjoy all the advantages of server segmentation, but without the expense that goes with buying additional server hardware. Virtualization is the critical technology for private clouds, which provide important advantages such as reducing the costs of hardware, datacenter facilities, and administration while enhancing data security, system availability, and disaster recovery. Other useful server management technologies are server monitoring software, Microsoft WSUS, and remote system management hardware. Progent's certified server management specialists can assist you with all aspects of server virtualization and management to allow your company to cut expenses and conserve time.
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Progent provides a selection of IT support packages for small organizations. These IT outsourcing and server monitoring services are built around the anticipatory problem handling abilities of Operations Manager, a state-of-the-art server and IT management software platform that monitors the reliability, throughput, and security of your network and identifies potential troubles before they can bring down your system. With Progent's affordably priced network service programs, small companies can select a simple co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.
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Progent offers the services of an accredited consultant with expertise integrating products from the major telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help you to design, configure, upgrade, or maintain a video conferencing environment that protects your current investment and optimizes the strategic value of your IT system. Progent can also provide the expertise of infrastructure consultants able to assist companies of all sizes to build and maintain a communications network that delivers the speed, dependability, security, and expandability required to accommodate your telepresence solution.
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24x7x365 Windows 2003 Server IT Consulting
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with designing, installing, managing and troubleshooting sophisticated IT solutions based on Windows Server, and can assist your migration from Windows 2000 or Microsoft Windows NT.
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Progent provides national remote technical support and consulting services for businesses that run networks based on versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Remote IT help offers maximum leverage for your information technology dollar by extending client efficiency and limiting the time billed for computer repair services. Advanced online support utilities and experienced technicians and engineers combine to enable Progent to solve most network issues without squandering time and money by going to your location. In most of cases your network issues can be dealt with over the phone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist you with the most difficult system problems.
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If you need help writing, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progent’s team of programmers, relational database architects, and software project managers can help make sure you get the project done on schedule and within your budget. Progent's experienced application developers can provide cost-effective and expert online help for jobs as small as creating VBA scripts for Office Excel or as challenging as rolling out mission-critical database applications built on SQL Server ,Oracle, or MySQL.
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Cisco's security and offsite access solutions for small to mid-size companies offer a complete range of manageable protection hardware and software to let you safeguard your wired and wireless network infrastructure. Cisco's VPN line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align best with your corporate goals.
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Progent is looking for a variety of full-time employees including motivated MCSEs; connectivity experts with Cisco CCNP or CCIE certification; and specialists in fault-tolerant network design with experience in mobile connectivity, wireless integration, high-availability environments, business continuity solutions, data preservation, and virtual servers. We are also hiring desktop support technicians, off-site troubleshooting specialists, and CISSP or CISM certified security professionals. Progent is also looking for veteran managers and administrators able to perform effectively in Progent's dynamic, virtual office model. Progent works with freelance professionals who have in-depth expertise and hands-on experience in crucial information technology areas beyond our primary service focus. Our Experts Group employs contractors who offer advice and development services for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or can provide expert skills in areas such as telecom, web development, Electronic Data Interchange, eCommerce, or database management. Freelance consultants certified by Progent coordinate with our staff consultants to provide end-to-end solutions for small business networks.
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System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management products and is intended to offer a unified solution for configuring and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist businesses of any size with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from older releases of VMM, design processes for building and installing VMs and VM hosts, implement high-availability scale-out clusters, connect your private cloud resources with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the potential business benefits of new capabilities like Storage Replica and Host Guardian Service. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware ESXi support.
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Progent's Microsoft-certified consultants offer online or in-person expertise to help businesses of any size to design, implement, manage, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of SCDPM or from another backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging issues, or full project management services. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
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Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows systems into seamless networks with resource sharing and workgroup support. Allowing efficient co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Microsoft products. Progent's experience in Windows and Macintosh service makes it possible to provide expert assistance to businesses that depend on these technologies to keep their strategic advantage. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
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Progent's Cisco Meraki wireless AP experts provide online and onsite support to help organizations of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that provides the same access, responsiveness, security, manageability and availability for wired and wireless clients regardless of their mobility or device.
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Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have extensive experience assisting small and mid-size organizations to minimize network downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, backup/restore solutions, and non-disruptive system maintenance. Progent’s business continuity consultants can help you to develop and validate an efficient business continuity strategy that matches your business needs and budget. Progent’s disaster recovery specialists can help you to design, deploy, and support resilient technologies such as redundant Internet access, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and multi-location data centers.
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Progent's Microsoft certified consultants offers offsite and on-premises consulting services to assist your company to administer, support, and repair PCs powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, backup and restore, online access, mobile device integration, Wi-Fi configuration, and 24x7 system monitoring and alerts.
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Progent's Power BI experts can assist your business to plan, deploy, manage, update or debug your Power BI solution. Progent's database experts can help you to prepare your source data for Power BI visualizations. Progent can help you implement and administer an on-premises, cloud, or hybrid environment for Power BI.
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Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids network disruption, reduces ongoing service requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
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Progent can help you design, deploy, manage, and troubleshoot an efficient Wireless LAN architecture, recommend appropriate hardware and software, and integrate wireless access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also help you put together a thorough 802.11ac wireless system security plan that is well integrated with the security strategy for your entire business network.
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Progent’s IT outsourcing services offer economical computer consulting for small companies. Whether it involves designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or developing a web-based eCommerce solution, outsourcing your network engineering services can contain costs and minimize uncertainties, allowing network support budgets to grow in a more moderate and manageable fashion than is feasible by assembling a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and robust system foundation for your vital business software powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
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The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can help you to manage your current PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, tune, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
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DoubleTake/Carbonite Software publishes a selection of tools designed to deliver small and midsize companies a range of affordable alternatives for replicating and recovering business-critical workloads such as Microsoft Exchange, SQL Server, Blackberry, and SharePoint. Progent’s disaster recovery planning consultants have extensive experience incorporating DoubleTake/Carbonite products into small business IT systems to achieve a high level of fault tolerance and business continuity capability at an affordable price.
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Progent's Office Word and Office 365 Word consultants can provide a wide range of affordable remote consulting services to assist you to manage your existing Microsoft Word environment or help you to upgrade to a current version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different releases of Office Word, interfacing Office Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and online training tailored for your special requirements.
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Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
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ISA 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, VPN, and web caching solution for safeguarding the Internet-facing networks of any organization against a broad variety of attacks. Progent's certified ISA Server 2006 engineers can help you design, cost-justify, test, implement, configure and support the Standard or Enterprise version of ISA Server 2006 on your network.
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Altaro VM Backup software provides small and mid-size businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular recovery capability for individual files and emails, support for Windows Server Cluster Shared Volumes and VMware vCenter for handling large-scale deployments, and support for Microsoft VSS technology to back up live VMs without downtime. Progent is a certified Altaro partner and offers a wide range of services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
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Progent's pricing policy is to charge for phone support and on-site help per minute. As a result, you owe just for received support. Progent does not demand a more expensive rate for after-hours or emergency support, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no startup fee and requires no retainer for support services provided during regular business hours. Many service firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates large invoices for fast fixes so you will not be forced to allow simple problems to stay unaddressed.
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Progent's certified wireless experts can help you to assess the advantages of adopting Cisco Wi-Fi controllers to manage Wi-Fi deployments of any scale. Progent can help you to maintain and troubleshoot your existing Wi-Fi network or help you design and implement a smooth transition from outdated wireless controllers to current models.
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ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup processes and enables fast recovery of vital files, apps and VMs that have become lost or damaged due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data.
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Progent's Microsoft and Cisco premier network consultants can provide advanced support for a broad range of products and technologies and can provide that assistance by phone nationwide or in person in major cities throughout the country and anywhere in . Progent offers remote help for information systems based on Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a combination of Windows and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE network specialists for complex network problems, as well as the the assistance of CISSP-accredited security engineers to assist with complex security planning and problem solving. Progent has provided remote troubleshooting to companies in every state in the U.S.
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Microsoft Communications Server delivers Instant Messaging and presence in a scalable, world-class solution offering advanced protection, seamless compatibility with other Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and improved business efficiencies, increased worker output, and better intellectual property security. MS Communications Server has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts can provide online and on-premises support and mediation help for your Office Communications Server 2007 environment and can help your organization to assess the advantages of migrating to Skype for Business. Progent can also assist you to design and carry out a smooth upgrade that will add significant strategic value to your IT system
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The QTS (formerly Herakles) Internet Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation facility or if your company is considering moving your primary or offsite backup system to Herakles/QTS, Progent offers a variety of cost-effective consulting services that include colocation migration, equipment deployment and upgrades, network optimization, project management, virtual server configuration, remote network monitoring, automated system management, software programming, business continuity solutions, security evaluation, and the use of Progent's Test Lab.
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Progent's consultants offer online and on-premises expertise for companies of any size to assess the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you create and validate a security environment for your Skype for Business solution that is compliant with regulatory requirements.
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If your business network combines Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your servers into a cohesive network that permits all your OS platforms to run side by side for easy administration, seamless dataflow, high dependability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows coexistence support offerings include network infrastructure configuration and support, consulting for Windows services for UNIX, online server monitoring and management, online technical support and repair, on-site technical support, and Contact Center support.
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ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network operating at peak levels by tracking the state of critical devices that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they have a chance to impact productivity.
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Progent provides nationwide online technical support and troubleshooting services for businesses who run Apple Mac networks or whose information systems feature a combination of macOS and Mac OS X with Microsoft Windows technology. Progent's consultants offer Mac users a variety of IT services including desktop assistance, migration to the current edition of Mac OS X from legacy versions of Apple macOS and Mac OS X, plus help with Apple macOS and OS X application software. Progent can also assist your business with iPhone and iPad integration and management, or moving to iCloud. Remote network consulting offers maximum return for your IT budget by protecting user productivity and limiting the hours charged for computer analysis and repair. Sophisticated remote access technology and experienced technicians and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In the vast majority of cases your network problems can be remediated by telephone or through a combination of phone support and online access. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to assist with the most challenging network issues.
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Cisco's wireless VoIP phones are hardened wireless handsets designed for professionals who are on the move within campus, hospitality, retail or other venues where management requires user endpoints that provide more administrative control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless IP phones typically demands that you set up and fine tune many key pieces of your wireless environment including access points, switches, wireless LAN controllers, and management software. Progent's certified experts offer remote and on-premises support to help your organization build and maintain a Cisco wireless VoIP phone deployment by providing services that can range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
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Progent's company culture will allow you to become a better professional by improving your technical skills and boosting the satisfaction of your clients. Progent makes good on this promise by attracting the best consulting experts for you to operate with, providing a state-of-the-art system architecture, using custom application utilities to enable the maximum quality of service, and by optimizing proven business structures for finding and keeping clients.
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Progent's Data Center consultants can help you select fault-tolerant data centers that match the specific needs of your company. Fault tolerant colocation sites are especially attractive to small organizations because of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Trying to build an on-site data center with even a minimum level of fault tolerance is too expensive for the majority of small businesses. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by providing a full range of consulting and maintenance services.
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Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X security appliances and offer unified management of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and carry out a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to create and centrally manage network environments that span local offices, data centers, and cloud resources.
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Progent's Sun Solaris family consulting services offer small companies and developers assistance with managing and maintaining Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise offers you an easy one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
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Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and IT budget.
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Progent's experts can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and custom education. Progent can help clients to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud. For business networks based solely on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is available, safe, fast and aligned with your organization's business goals.
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If your company operates a Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a broad array of security topics such as security management procedures, security design and models, access control systems and methodology, software development security, operations security, physical security, telecommunications, network and Internet security, and business continuity preparedness. CISM and CISSP stipulate the core skills and worldwide standards of knowledge that network security professionals are expected to master. These accreditations provide executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP certification have the background and knowledge to offer effective security management and engineering services.
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