Fast and Affordable Remote Support for Southfield Michigan Networks
Urgent Online Support for Southfield NetworksFor businesses in Southfield Michigan, Progent offers online technical support for networks based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in every state in the U.S. (Refer to recommendations from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified network specialists to handle challenging networking problems, plus the services of CISA and CISSP-accredited cybersecurity consultants to help with high-level security architecture and troubleshooting issues.

Progent's online support engineers provide excellent value due to the fact that they have the practical background and are equipped with the advanced tools necessary to solve most network problems quickly. Efficient support lowers immediate costs since solutions use up fewer chargeable consulting minutes. Remote support also avoids the expense of sending a consultant to your site. Your organization benefits even more in incidental costs by reducing or avoiding system outages and related losses resulting from business disruption, disgruntled customers and vendors, unproductive workers, and distracted management. Progent's extensive online consulting know-how is particularly valuable in environments that rely on public clouds for vital network infrastructure or applications like Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises IT support may not be an alternative.

Progent's pricing model for remote help is structured to leverage your IT service investment. Progent bills per minute for telephone-based consulting, so you are invoiced only for the services that you receive. Unlike typical online support organizations, Progent imposes no initialization charge or minimum fees. Progent's one-minute granularity and simple model for pricing save you from situations where fast repairs somehow end up as big invoices. Progent's skill at disposing of problems quickly means you saves money.

Progent's Online Consulting and Technical Support Expertise
Over time, Progent has mastered a set of customized technologies and field-proven methodologies that allow the maximum degree of effectiveness for online help and troubleshooting for computer systems of all sizes. Progent offers secure VPN support for gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology enables the experts of Progent's online support team to link to your computer system without breaching system security.

Progent's advanced technical support reporting system keeps extensive records describing all support that Progent's customers have received. Progent's authorized service personnel have access to the history of services provided to every Progent client by any consultant. This history of problems and solutions is stored as a quickly accessible internal database that enables Progent's remote technical engineers to share their experiences company-wide to make sure that the quality of Progent's support services grows over time. Progent's advanced certifications and working relationships with important technology companies including Cisco and Microsoft open up additional vast support knowledge bases and permit quick access to manufacturers' in-house support staff with the result that Progent's online service experts can come up with the best resolutions promptly.

Online support services provided by Progent to clients in Southfield Michigan include:

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a family of low-cost, fixed-price services intended to allow small and mid-size organizations to benefit from the same best-of-breed IT solutions deployed by some of the world's top corporations. Progent's ProSight line of IT management outsourcing services addresses all critical facets of modern networking including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to address the entire malware attack progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP environment that meets your company's unique needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate action. Progent's consultants can also assist you to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of vital data, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery consultants can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security vendors to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, monitor, optimize and troubleshoot their networking hardware like routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when problems are detected. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance issues. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the state of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT personnel and your Progent engineering consultant so any looming issues can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory environment. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with government and industry security standards, higher utilization of network resources, quicker problem resolution, more reliable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The interview is designed to help evaluate your organization's ability to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information concerning your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective security and backup environment that meets your business requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Consulting Services Available from Progent
Progent offers the services of world-class remote consulting professionals for special IT projects. Progent's charges for ongoing consulting projects are set based on the qualifications of the engineers assigned. Progent's background in these special fields of computer technology allows clients to execute major projects within budget and on time. Progent's project-based online engineering services include:

  • Help Desk Call Center Expertise
    Progent's Call Center support alternatives for businesses with environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk services, shared Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers call desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle complex issues.

    Progent’s Help Desk Co-management services make it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s shared Help Desk service is an advanced service desk solution built around the top professional services automation platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk team of veteran network professionals provides your customers in Southfield Michigan rapid communication with an effective support group with years of background delivering telephone-based help and online troubleshooting for computer environments that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Help Desk Call Center the reputation as a solid enabler of business productivity, and Progent's aim is to fix and not merely document technical problems.

  • Applications Support: Training, Development, and Integration
    Progent's Applications Consulting Team provides remote and in-depth consulting support and training in specific business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver expertise, customization, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Project, Office 365 Word, and Microsoft Office 365 Excel. For additional information on Progent's expertise, custom programming, and training services, see Progent's Applications Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10; seamless management of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new implementation of System Center 2016, expand or optimize an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent can deliver companies in Southfield Michigan remote hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager consulting services and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize Operations Manager for your environment so that your IT maintenance is proactive and automated. By exposing possible trouble spots before they evolve into network outages, remote monitoring can avoid inconvenient and expensive service crises. Progent can also deploy network monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft Windows systems, or networks powered by multiple operating systems.
How Your Southfield Company Can Contact Progent's Online Support Experts
To get in touch with Progent about urgent remote help with Microsoft, macOS and OS X, or Linux environments, go to Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent. For businesses and startups in Southfield Michigan, Progent's phone-based computer support engineers can provide professional and economical system help the moment your company has to have it. More than 15 years of providing online technical assistance has led to Microsoft Partner certification for Progent's consultants and has enabled Progent to acquire high-end troubleshooting capability and to refine online access tools to solve computer problems quickly while eliminating the cost and lost time that comes with on-site service visits.

Even if your Southfield office deals with a local independent consultant or maintains a full time organization that know how to handle day-to-day network problems, Progent’s Microsoft and Cisco certified consultants are available to provide an easy and seamless remote extension of your local resources for situations when your regular service personnel either lack the time or the experience to address sudden system crises or especially complex integration problems.

Advantages of Progent's Network Help for Businesses in Southfield Michigan
Progent's remote network troubleshooting services allow your Southfield organization to experience the advantages of on-call, world-class IT support without the cost of managing an in-house IT organization. Your information system will acquire added strategic value by being more reliable, efficient, and secure. Advantages to your business include:

  • Convenient virtual extension of your on-site IT resources
    For most organizations in Southfield Michigan, nearby network service providers, whether made up of freelance consultants or a full-time maintenance staff, can take care of typical technical problems. However, serious problems might strike when local resources are overstretched or absent, and some trouble may stem from IT products that is unfamiliar to your onsite service personnel. In these situations, Progent's online service experts give you a convenient, fast, and affordable solution to augment your regular resources and to transfer valuable knowledge to increase your capability to deal with downstream issues locally.

  • Less Reliance on Individual Consultants
    For network maintenance, smaller businesses often rely on independent freelance service providers. Although freelance consultants carry less overhead than big service organizations and can often charge marginally less, they are occasionally stretched too thin, making it impossible to respond quickly to crisis situations. If a freelance service provider is busy with another client, ill, on a trip, or in training, the absence of backup help may require your company to wait for assistance during an emergency. As your business expands, system downtime and trouble with vital applications are more expensive. The budget you thought you were conserving on an independent can be eaten up fast by lost productivity. Progent provides an on-call source of backup service expertise to insure your network stays up and running.

  • Create a Solid Foundation for Smooth Growth
    Businesses typically begin with an information system created on a shoestring budget. Without a robust infrastructure, band-aid repairs can get piled onto a shaky foundation. As a company grows, reliability and expandability problems can impede the productivity of the organization. Such badly built environments need proper analysis, smart long-term planning, and wide technical knowledge to upgrade to a system architecture that can provide the solid foundation to handle vital business demands and simplify future growth.

  • Interact with Problem Solvers Rather Than Product Vendors
    Smaller companies require advice and technical education to negotiate an increasingly complicated array of product options capable of promoting business growth and enhancing productivity. These companies hardly need a network engineer who is trying to resell a certain vendor's products. Network consulting and product selling can result in a situation where the recommended solution is designed around a profitable product instead of the true needs of a client. Progent avoids these dilemmas by offering just services rather than products. This enables Progent to match IT expertise with the real needs of customers.

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's number of employees, depth of IT knowledge, refined remote support software, and familiarity with enterprise networking enable companies to escape the limitations associated with excessive dependence on smaller consulting organizations, individual freelance consultants, or over-stretched in-house IT help.

Progent adds value by providing:

How Does My Business Start Getting Remote Computer Support from Progent?
To initiate Progent's online help services or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, visit Immediate Online Support.



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    Progent’s IT outsourcing packages provide budget-friendly network support for small businesses. Whether it includes designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your network, or building a web-based eCommerce application, outsourcing your IT technical services can reduce costs and eliminate uncertainties, permitting network service budgets to grow in a more moderate and controlled manner than is possible by assembling a bulky, all-purpose internal network support organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and robust system foundation for your vital business software based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Progent's certified ISA Server consulting experts have extensive experience creating Microsoft-based security solutions for IT networks with multiple sites, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and implement an installation of ISA Server 2004 that meets your information protection requirements without restricting your network.

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    Careers Moonlight Network Consultant

    Progent is looking for a variety of full-time employees such as motivated MCSEs; network consultants with Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network design with experience in mobile connectivity, wireless integration, high-availability systems, disaster recovery planning, data preservation, and server virtualization. We are also looking for workstation support experts, off-site service specialists, and CISSP or CISM certified security consultants. We are also seeking experienced managers who can perform efficiently in Progent's dynamic, virtual office environment. Progent works with independent consultants who have in-depth expertise and working experience in important information technology areas outside Progent's main technical focus. Progent's Experts Team employs contractors who can provide consulting and development support for strategic solutions that include MRP, Enterprise Resource Planning, or CRM; possess in-depth knowledge of non-Microsoft operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide world-class help in technologies like telecommunications, web design, EDI, web commerce, or database management. Independent contractors premier by us cooperate with Progent's full-time professionals to provide end-to-end solutions for small business networks.

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    Progent offers access to the affordable services of online Internet connectivity consultants to assist your company to assess or update your ISP services so your Internet connectivity solution aligns with your business needs. Support services available from Progent's engineers include assessment of your current bandwidth use, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless move to a different carrier and/or service plan. Network provisioning can include enhancing existing routers and configuring additional ones, setting up firewalls, and designing dependable BGP configurations.

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    Progent can assist you to evaluate the many subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to build and manage hybrid solutions that transparently combine on-premises and cloud resources.

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    Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid development of a new generation of enterprise-class applications that can provide your company a critical competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to manage the entire threat lifecycle including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.

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    Progent's Cisco-certified CCIE network infrastructure experts can assist your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.

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    Windows Server Essentials and SharePoint Professionals

    Windows Server Essentials is an affordable, versatile operating system that allows small businesses to make the move from the traditional physical in-house datacenter to the new hybrid networking model that includes both local and virtualized cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based design for your network ecosystem. Progent can provide full-service project management support so you can plan and carry out a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide ongoing consulting help, troubleshooting, and customized training.

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    Progent delivered a wireless integration solution that enabled a school to increase productivity and eliminate the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing separate locations as far as 2.5 miles apart and can reach even greater ranges. This wireless solution offered better performance and dependability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it offered protection against local interference.

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    Progent's Microsoft certified consultants offers remote and on-premises consulting services to assist you to administer, maintain, and repair PCs powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, backup and restore, remote access, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring and alerts.

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    Progent offers special network security packages designed to provide larger corporations an independent and comprehensive network security assessment from a team of certified security engineers. All Progent's network security evaluation bundles feature a collection of procedures including network scans from within and from outside your company security perimeter, expert interpretation of scan results by accredited security consultants, creation of a report documenting the findings, plus a live concise executive outbrief and an in-depth interactive review for in-house IT engineers.

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    Cisco has designed an extensive array of routers that includes routers built to deliver the protection, performance, and availability demanded by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you add new users, open new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS platform, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.

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    Progent's CISM-certified security staff can help you protect your Apple Mac network through professional support offerings such as running security audits, recovery from virus and worm penetrations, setting up firewalls, integrating secure remote and mobile access, installing automated software for protection against viruses, spam, and malware, and creating a comprehensive security plan appropriate for the specific objectives of your business information system.

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    Progent imposes no initialization fee and requires no retainer for support services delivered during normal working hours. Progent's one-minute granularity eliminates big invoices for quick solutions so you will not be forced to allow simple problems to fester. .

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    Progent's SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design security into your business processes.

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