Enlarging your telecommuter workforce may have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Southfield organization to select the appropriate technologies and adhere to best practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services ranging from on demand guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Southfield, Michigan companies to with any aspect of creating a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and centralized management.

Help Desk Services for Telecommuters
A fast, enterprise-wide transition to a telecommuter business model, which might be driven by an epidemic or as an element of a business continuity process, can overstretch even the most efficient internal Call Desk. Progent's Call Center services allow organizations of any size to outsource or supplement their Call Desk by using Progent's remote Technical Response Center (TRC) team.

  • Progent's Standard Support Desk services leverage Progent's nationwide network of online IT support experts along with world-class ticketing and tracking software to offer an economical, modern Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 desktop technical support from service requests through trouble ticket creation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows from-home workers to monitor or revise their current tickets, enter information, and append screen captures and relevant files. Support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service rates, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT specialists to resolve advanced problems. To learn more, go to Progent's Standard Helpdesk Services for small companies.
  • Progent's Support Desk Augmentation Service enables your business to supplement your existing Help Desk Call Center team by splitting responsibilities for Help Desk support services transparently between your in-house IT support organization and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's co-managed Call Desk service uses a co-sourcing support model based on the leading PSA platform for handling service requests and ticketing, establishing ownership, tracking progress, and generating reports. To find out how Progent's Call Desk Supplementation Services can help your business to deliver best-in-class desktop support to your from-home workers, go to Progent's Call Center supplementation Services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Southfield, Michigan company, call 1-800-993-9400 or go to Contact Progent.

An index of content::

  • 24-7 Network Security Cybersecurity Companies Applications Development Security Audit

  • CRISC Cybersecurity IT Consulting
    Top Risk Response Remote Consulting

    Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery plan in case of an IT network disaster. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, zero-downtime system architecture that takes into account reliability issues covering a wide array of network technologies and processes.

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  • Active Directory Review Engineer Active Directory Assessment Services
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  • After Hours Professionals Exchange Server 2000 Support and Setup Exchange 2000 Server
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    Progent's ProSight portfolio of managed IT services are designed to provide organizations who have small internal network support staffs with low-cost help from world-class management tools and consulting expertise. Advantages of the ProSight line of managed services include predictable network management expenses, smart automation of common management tasks, continual absorption of the latest technology, graceful migration from legacy technology to current solutions, close alignment of information technology with business objectives, guidance from veteran IT experts, and allowing management to focus on business issues instead of fast-evolving information technology.

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    Progent is hiring a variety of on-staff workers such as solutions-driven MCSEs; system consultants with Cisco CCNP or CCIE credentials; and consultants for fault-tolerant network architecture with backgrounds in mobile access, wireless integration, high-availability systems, business continuity planning, data protection, and server virtualization. Progent is also looking for workstation support technicians, off-site service specialists, and CISSP or CISM accredited security professionals. We are also looking for experienced managers and administrators who can operate effectively in Progent's dynamic, virtual office model. Progent contracts independent professionals who have specialized expertise and field background in high-demand IT topics outside our primary technical focus. Progent's Experts Team includes independent consultants who offer consulting and development services for mission-critical applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with popular operating systems such as Linux, Macintosh, or Solaris, or can provide expert skills in technologies like telecommunications, web site design, EDI, eCommerce, or dbm programming. Freelance contractors premier by Progent coordinate with our full-time engineers to provide end-to-end IT services for small business networks.

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    Windows Hyper-V 2016 utilizes key features initially designed for and proven on Azure, one of the world's largest public clouds. This pedigree dramatically enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your business, set up test systems to confirm the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network topology for a cloud-based or hybrid installation, develop and execute a non-disruptive upgrade strategy, train your IT management and support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers maximum business value.

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    Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular restore capability for specific files and emails, support for Windows Server CSV and VMware vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad array of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.

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  • Catalyst Wi-Fi 6 AP Planning Computer Consultants Catalyst Wi-Fi 6 AP Management Remote Consulting
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    By using virtual servers, businesses are able to run many virtual machines on one physical server. Virtual server technology allows businesses to gain all the advantages of server segmentation, but without the expense associated with purchasing additional server hardware. Virtual servers are also the enabling technology for building private clouds, which offer important advantages such as lowering the costs of capital equipment, datacenter facilities, and administration while enhancing information protection, system reliability, and disaster recovery. Other useful server management technologies include server monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can assist you in all aspects of server virtualization and administration to allow your business to contain costs and conserve time.

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  • Solaris Security Audits
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    If your business operates a Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-premier security specialists can help your entire enterprise in a broad array of security topics such as security administration practices, security design and strategies, connection management systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM and CISSP stipulate the basic competencies and worldwide standards of knowledge that information security managers are required to master. These accreditations offer executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to offer world-class security support and engineering help.

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    Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These improvements favorably impact key facets of IT like manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and management for Exchange Server 2013.

  • Configuration Microsoft Exchange Upgrade Exchange 2000 Upgrade Migration Consulting
  • Consultant Services Gentoo Linux, Solaris, UNIX Southfield-Plymouth Configuration Suse Linux, Sun Solaris, UNIX Southfield-Novi, MI
  • Consultant Services Google Cloud Natural Language Consulting Google Cloud Access Management
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  • Computer Consultants Windows Server 2012R2
    Windows Server 2012R2 Live Migration Support

    Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management staff, create a corporate-wide security strategy, streamline network management, help with application development, and generate and test a DR/BC plan.

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  • Technical Support Outsource Network Management
    Cisco Network Management IT Support

    Progent's Cisco-Certified network engineers can assist you to use Cisco's network management tools along with a variety of specialized third-party products to build a complete network management strategy to keep your environment running smoothly, conserve expensive resources, protect your data, revive quickly from hardware breakdown or malicious assaults, and allow you to add or reassign network resources sensibly and economically as your company grows.

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  • Azure hybrid cloud solutions Services
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    Progent's consultants can help you with every phase of Azure cloud migration such as requirements definition, prerequisites assessment, system design, pilot testing, deployment, centralized administration, performance tuning, license management, disaster recovery strategies, security planning, and compliance assessment. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your users can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure-based services.

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  • ProSight Virtual Hosting Consultancy
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    Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of availability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting options are built on proven virtualization technologies that enable small and midsize businesses with multi- platform environments to economize significantly on the costs of capital equipment, infrastructure support, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.

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  • Information Technology Consulting Postini Postini Setup and Support
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  • Integration Services ISA 2004 Enterprise Edition Server ISA Server Information Technology Consulting
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  • 24 Hour Dynamics GP Report Writer Consultants
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    Dynamics GP/Great Plains accounting includes analysis and reporting features that let you track all operations, sales and expenses, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support expertise can enable you to design reports that allow you to analyze your business more completely, turning uncooked data into valuable business information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer custom line-of-business application development and eCommerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.

  • Juniper SRX210 Router Cybersecurity Consultancies IT Services Juniper SRX210 Router
  • Largest Wi-Fi IP phone integration Support and Integration 24 Hour Wi-Fi IP phone integration Online Help

  • Exchange Server 2016 Consulting Services
    Online Help Exchange Server 2003

    Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting email systems for clients in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system features protection, high uptime, easy access for remote and wireless users, time-saving management utilities, and seamless integration with telephony. Progent offers consulting and support services for Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, Microsoft Exchange 2007, Microsoft Exchange 2003 Server, and Exchange 2000. Progent can also assist small or mid-size companies to upgrade to MS Exchange 2016 or Microsoft Exchange 2013.

  • Linux Network Monitoring Online Troubleshooting Nagios for Linux Engineers
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  • MS SQL Server Development Company Microsoft T-SQL Contract Development
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  • Exchange 2007 Server Consultant Services
    Urgent Exchange 2007 Server Consultant

    Progent's Microsoft certified consultants can help you define and implement an efficient in-place Exchange Server 2007 migration plan that avoids network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent has the background to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.

  • Meraki MR72 Access Point Remote Technical Support Top Ranked Online Technical Support Meraki MR53 Access Point
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  • 3504 wireless controller IT Consultants
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    Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid failover, and hardening security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller technology.

  • Microsoft Operations Manager Remote Support Services Remote Monitoring and Reporting Configuration
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    Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your company's ability either to block ransomware or recover quickly from a ransomware attack. Progent will work with you directly to collect information concerning your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective security and backup system that reduces your exposure to a ransomware attack and aligns with your business requirements.

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    Cisco offers a full array of routers that includes routers designed to deliver the protection, performance, and reliability required by customers ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you support new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS operating system, such as Cisco's 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.

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    Progent's Cisco-certified network engineers can show you how to design an affordable, 24x7 Internet configuration solution that can achieve 24x7 Internet access via a broad range of fault tolerant Internet network products and services including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to help you apply the most current techniques for fault tolerant Internet access to build an economical, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet access.

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    Enterprise hybrid cloud Professionals

    Progent can help you to design and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid network models that combine physical resources as well as public cloud services. To help you to integrate cloud services with networks, Progent offers a variety of cloud migration services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience delivering advanced consulting services remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.

  • SQL Server 2014 Virtual Machines IT Consulting SQL Server 2014 Cluster Shared Volumes Engineer
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  • CISM Certified Cybersecurity Cybersecurity Contractor
    CISM Security Group

    Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the basic competencies and international standards of skill that information security managers are expected to master. CISM provides business management the confidence that consultants who have qualified for their CISM credential have the background and knowledge to provide effective security management and consulting services.

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  • Redhat Linux Engineers
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    Progent's Linux support experts offer small and mid-size businesses and software developers help with administering and supporting Linux systems that run with Microsoft-powered technology. Progent can give your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise offers you a convenient single source to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by integrating Windows with leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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  • Support Services Exchange 2003 Server Upgrade Microsoft Exchange 2003 Online Consulting

  • Computer Consultants Position
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    Progent is hiring a range of full-time employees such as solutions-driven Microsoft Certified Systems Engineers; system consultants with Cisco CCNP or CCIE certification; and consultants for advanced network architecture with backgrounds in mobile connectivity, wireless integration, high-availability systems, business continuity planning, data preservation, and VMware technology. We are also seeking workstation support experts, remote troubleshooting professionals, and CISSP or CISA accredited security professionals. We are also seeking veteran managers who can operate effectively in our high-growth, virtual office environment. Progent contracts freelance consultants with in-depth knowledge and hands-on background in high-demand IT areas outside Progent's main technical focus. Our Experts Group hires independent consultants who offer consulting and development support for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of non-Microsoft platforms such as Linux, Apple OS, or Sun, or can provide expert skills in technologies such as telecom, web design, EDI, web commerce, or dbm programming. Freelance consultants certified by us cooperate with our in-house engineers to provide end-to-end solutions for small and midsize business networks.

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  • CCIE Certified Meraki AP Management Network Consulting
    On-site Support Meraki Access Point Security

    Progent's Cisco Meraki wireless AP consultants provide online and on-premises support to assist businesses of any size to design, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a cohesive network infrastructure that delivers identical access, responsiveness, security compliance, manageability and uptime for wired and wireless users regardless of their mobility or computing device.

  • Windows Server 2019 upgrade Professional Information Technology Consulting Windows Server 2019 Multi-domain clusters
  • Windows Virtual Desktop for Apple Mac Support and Integration Remote Desktop Connection Client for Mac Remote Consulting
  • Wireless EMail Support Services Wireless Professional
  • Wireless Network Consulting Flex 7500 2500 Wireless Controller Online Technical Support
  • Work at Home Employees Southfield Consultants - Integration Solutions Consulting Southfield MI Work from Home Employees Southfield Consulting Services - Connectivity Consulting Southfield-Plymouth, MI
  • Work at Home Employees Southfield Consulting - Integration Assistance Southfield-Farmington Hills, MI Remote Workforce Expertise nearby Southfield - Integration Consulting Southfield-Ann Arbor, Michigan
  • Teleworkers Consulting and Support Services near Southfield - Help Desk Call Center Solutions Assistance Southfield-Dearborn, Michigan
  • Work from Home Endpoint Security Specialists At Home Employees Endpoint Security Computer Consulting

  • Email Predictive Sender Profiling Consulting
    Emergency Email Black Lists Consultants

    Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based management and world-class protection for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.

  • iPhone and Exchange integration Integration iPhone LDAP Support
  • macOS Online Troubleshooting Consultants Urgent Mac Remote Consultancy

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