Expanding your at-home workforce can have a major impact on network architecture, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Southfield organization to select the appropriate technologies and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns top value. Progent can provide services ranging from on demand expertise for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can help Southfield, Michigan companies to succeed with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, security and compliance, data protection solutions, and centralized management.

VoIP Integration for At-Home Workers
Expanding the business PBX environment to include telecommuters is critical to supporting an effective at-home workforce. A broad range of cloud-based VoIP platforms are used by SMBs to support telecommuters. Many enterprises rely on Cisco's modern or older platforms for IP voice management. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP service that provides the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help organizations tune their current Cisco VoIP systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media software used throughout the network. Unified Communications Manager manages additional mixed media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's CUCM support, see CUCM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these VoIP solutions and deliver as-needed configuration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Southfield, Michigan company, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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  • Cisco Firepower integration Integration Support Remote Support Services Cisco Firepower
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    Progent's Microsoft-certified consultants offer technical help and IT consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's upgrade, integration, management, and troubleshooting services for Exchange Server include planning, deployment, project management, onsite and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.

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    Microsoft SQL Server 2017 Technology Consultancy Firm

    Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís consulting team can help you plan, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).

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    Progentís Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy creation of enterprise-class business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.

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    Check Point NGX VPN Consulting

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  • Consulting Services MRTG for Linux
    Linux Network Monitoring Network Consultants

    Nagios and MRTG are useful, license-free monitoring tools that operate with Linux and can be used to analyze UNIX/Linux networks, Microsoft Windows networks, or mixed-OS networks where Linux and MS Windows coexist. Nagios lets system managers to monitor system services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the traffic in and out of SNMP-enabled network appliances such as servers, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these programs to streamline and repair your system.

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    For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can help you to plan a XenDesktop environment that maximizes the strategic value of your information network; integrate XenDesktop technology with your servers, end-user devices, and peripherals; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive online troubleshooting. Progent can also instruct your IT staff to adhere to best practices to manage your XenDesktop solution efficiently.

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    SQL Server 2008 delivers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of designing, integrating, managing, and using enterprise data and analytical programs in environments ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on expertise and broad knowledge in planning and building information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.

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    Progent's Cisco CCIE wireless network consultants offer remote or on-premises configuration and troubleshooting services to assist you to design, implement, upgrade, optimize, manage and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi environment with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, location and setup of Aironet wireless access points to accommodate your specific workplace design, building structure, and anticipated network traffic.

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    Progent's UNIX platform support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Slackware.

  • Technical Support Services Small Business WAP100 AP Small Business WAP150 Online Support Services
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  • iPad Architecture Consulting Services
    OS X RAID Network Consulting

    Progent's Apple Mac support engineers can help you with a wide range of network foundation areas such as network architecture, off-site and mobile access, internetwork communication, protection, and new technologies such as VoIP and fast wireless connectivity. For company networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and size to handle the complexity of planning, integrating, and supporting a system infrastructure that is robust, secure, productive and supportive of your business goals. Progent can show you how to configure Appleís Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.

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  • Top Ranked Cybersecurity Pen Testing Intrusion Detection Network Security Testing Cybersecurity Penetration Testing
  • Top Ranked Microsoft Windows Server 2019 Support Team Southfield, Michigan Support Outsourcing Services Microsoft Windows Server 2019
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  • Support SCOM Resource Pools
    System Center Management Packs Support and Help

    Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and fixing SCOM solutions and can provide organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.

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  • Private Cloud Hosting for Virtual Data Centers Engineers
    Private Cloud Solutions Services

    Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's servers in a solution that delivers the maximum degree of availability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting options are built on mature virtualization platforms that enable small and midsize companies with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and network management while achieving world-class reliability and an unprecedented degree of vendor flexibility.

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    Juniper SRX210 Router Protect

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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  • Dynamics GP/Great Plains Features Network Consultant
    Dynamics GP Consultant

    Microsoft Dynamics GP can help you grow and manage your business more efficiently by delivering easy availability of strategic information and a fast ROI. Dynamics GP confers important productivity benefits such as its ability to extend the reach of your organization, handle your financials, automate financial processes, standardize processes across your business, refine inventory control, enhance order accuracy, grow revenue and shorten lead-time, and increase cash flow. Progent can show you how to set up and maintain a robust, safe server and communications foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you reap the full benefits of your Microsoft Dynamics GP/Great Plains business management system.

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  • Integration Services Network Load Balanced
    Cisco Content Engine IT Consultants

    Progent provides fault tolerant load balancing consulting that addresses network load balancing, load balanced program, network backbone routing, and content dispatching technology including Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.

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