Southfield Remote Workforce Configuration Consulting
VoIP Solutions Consulting and Support Services
Enlarging your at-home workforce can have a significant impact on IT architecture, security, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Southfield organization to pick the right tools and follow best practices in building and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and returns top business value. Progent can provide services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Southfield, Michigan businesses to succeed with any aspect of building a high-functioning work-from-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
IP Voice Solutions for Teleworkers
Expanding the business phone system to accommodate remote users is critical to maintaining an effective work-at-home solution. A variety of cloud-based VoIP platforms are used by small and mid-size businesses to support remote users. Many enterprises rely on Cisco's modern or legacy platforms for VoIP solutions. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP service that delivers the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses tune their current Cisco VoIP environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media apps deployed across the network. Unified Communications Manager supports other combined media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's CUCM expertise, visit CUCM consulting services.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, visit Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to support these VoIP solutions and deliver as-needed integration and troubleshooting services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Southfield, Michigan business, phone
An index of content::
24-Hour Professional RIM Blackberry
BlackBerry BES Server Troubleshooting
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry solutions affordably and successfully, doing away with the requirement for an internal BlackBerry expert and reducing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's efficient remote service delivery model, provides small and mid-size businesses an efficient solution for incorporating BlackBerry technology seamlessly into their information network.
Meraki Wireless AP Integration Support
Cisco Certified Experts Professionals Meraki MR30H Access Point
Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and support services to help your organization to plan, configure, administer, optimize, and debug Wi-Fi networks that incorporate Cisco's Meraki APs. Progent can also help your organization to design and deploy hybrid environments that integrate on-premises and cloud-hosted services and that provide seamless connectivity, enhanced security, unified management, and consistent operation for all your mobile and desktop endpoints.
Online Support Wi-Fi IP phone integration
wireless IP phones and Meraki APs Information Technology Consulting
Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide online and on-premises assistance to help you build and maintain a Cisco Wi-Fi IP phone solution by providing integration services that can range from troubleshooting the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.
Network Load Balanced Onsite Technical Support
24-Hour IT Consultant F5 Networks BIG-IP
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced program, network infrastructure routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing technologies for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Amazon Marketplace Web Service development training Developer Firms
Developer Firms Amazon Marketplace Web Service development training
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Wi-Fi Site Survey Consulting Services
Largest Wireless Site Survey Support and Integration
Progent's Wi-Fi site survey services assist you to plan, implement and debug a Wi-Fi LAN customized for your facilities, offering you a wireless solution that delivers the coverage, speed, capacity, Quality of Service, security, and roaming ability your business requires. Wi-Fi site survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and on-premises survey services for validating, optimizing, and troubleshooting an operational Wi-Fi network.
SCVMM 2012 Technical Consultant
Biggest SCVMM 2012 Virtual Switch Technical Support
Progent's Microsoft-certified consultants can help organizations of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your business to upgrade from a legacy release of SCVMM or from another management platform, and Progent can assist you to optimize and repair your existing SCVMM environment so you realize maximum business value.
ProSight Managed Cloud Backup Services Consultant Services
ProSight Hybrid Cloud Data Backup Services Technical Support Services
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital data, applications and VMs that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information.
Top Quality Fault Tolerant Load Balancing Integration
Remote Network Consulting Cisco LocalDirector 400 series
Progent provides high availability load balancing consulting covering system load balancing, load balanced program, network backbone routing, and content dispatching technology such as F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Biggest Online Support Services Network Performance Troubleshooting
Immediate Specialist Automatic Network Infrastructure Mapping
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or resolving performance issues.
Wireless Network Consultant Services
Wi-Fi Network Online Help
Progent can show you how to plan, configure, manage, monitor, and repair an efficient Wi-Fi network infrastructure, recommend appropriate technology, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a thorough 802.11x system security strategy that is well aligned with the security plan for your entire corporate network.
At Home Employees Data Protection Specialists
Emergency IT Consultant At Home Employees Data Protection
Progent can help small and medium-size organization to plan, configure, test and maintain backup solutions needed to support offsite workers.
UNIX Professional
UNIX Consult
Progent's Sun Solaris platform support experts offer small and mid-size companies and software developers assistance with managing and supporting Sun Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of expertise offers you a convenient single source to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Microsoft Support and Help MOM 2007
Top Ranked Microsoft Certified System Center MOM Consultants
Mid-sized businesses can enjoy all the advantages of Microsoft Operations Manager and have quick availability of Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's economically priced network service packages, mid-size businesses can select a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, proactive warnings, in-depth system analysis, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business applications who need high availability networking, Progent can provide a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to offer medium-size business information systems enterprise-class reliability, protection and productivity.
Windows 8.1 Training Consulting
Windows 8.1 Work Folders Help and Support
Progent's engineers can deliver a variety of network consulting services to help companies of all sizes to deploy, manage, and support environments that incorporate desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can assist to create test labs to evaluate Windows 8.1 and develop and execute Windows 8.1 migration plans based on proven methodologies.
VMware VCDX Professional
VMware NSX Virtual Networking Consultant Services
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to confirm full service restoration, validate SLAs and prove DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly recover the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to plan, configure, test and administer a DR system powered by VMware Site Recovery Manager and VMware NSX.
Proxim Tsunami Setup and Support
Wireless LAN Specialist
Progent’s wireless engineers can help small organizations plan, choose, pilot, configure and support secure building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of security that equals or exceeds wireline connections. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to select and deploy the wireless link technology that fit best with your company requirements.
Microsoft LCS Server IM IT Consultant
Microsoft Live Communications Server Engineer
Microsoft Office Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade package offering advanced protection, seamless compatibility with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and elevated business efficiencies, enhanced worker productivity, and stronger IP security. MS Communications Server has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants offer online and on-premises support and mediation services for your Office Communications Server 2007 deployment and can help you to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and implement an efficient migration that will add significant strategic value to your information network
Services WiMax
ADSL2+ Specialists
Progent offers access to the affordable support of online Internet connectivity experts to help your organization to evaluate or update your ISP services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent's engineers include evaluation of your existing bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a new ISP and/or service plan. Provisioning can include optimizing current routers and switches and configuring new ones, implementing firewalls, and upgrading dependable BGP configurations.
CISSP Certified Security Consultant
CISSP Certified Network Security Architect Specialists
Progent's CISSP-premier network security experts can assist businesses of all sizes with any aspect of information system security. Progent can create cost-effective security systems that protect a small office from modern threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile users sharing network resources spread over multiple physical datacenters and public and private clouds.
Catalyst 9105i Access Point Remote Support
IT Consulting Catalyst 802.11ax Wireless
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 AP consultants offer affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Integration Services Sales Office
Sales Office Support Services
Years of experience delivering Microsoft expertise and Cisco network consulting has allowed Progent to build a unique capability for supporting branch offices that need IT help with the flexibility associated with with small companies but which includes professional communications, thorough documentation, and adherence to enterprise IT protocols. If your enterprise maintains a remote office situated anywhere in California or any area covered by Progent's consultants, Progent can offer a broad array of onsite and remote network consulting services and system architecture assistance.
24 Hour Computer Consultants SharePoint Online
Support and Integration SharePoint 2019 PowerApps
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and onsite consulting expertise, software development, and troubleshooting services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a seamless information management solution.
Windows Server 2019 High Availability Online Technical Support
24-7 Computer Engineer Windows Server 2019 and SQL Server
Progent's Windows Server 2019 disaster recovery preparedness consultants can help your organization to design a DR/BC system built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Les Kent has a 35-year history of effective network integration, corporate administration, sales, and operations. He has demonstrated a knack for developing sophisticated information technology solutions in his roles as as a network designer, software developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global corporations.
Best Meraki 802.11ac Access Point Consultant
Meraki MR55 Access Point Online Help
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.
Biggest Windows Virtual Desktop for Apple Mac Remote Consulting
Microsoft Virtual PC for Mac Technical Consultant
For companies with a combination of Mac and Microsoft Windows desktops, there exist two basic solutions for running Windows-only software on a Mac: an external connection to an actual Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a networked Microsoft Windows-based computer to use Windows programs and share system resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac system so that you are able to run Microsoft Windows software locally. Progent's Mac technology consultants can help your organization to manage these solutions for using Microsoft Windows applications on your Macs and can in addition assist your company to evaluate and configure other solutions for Windows PC emulation.
Specialists 64-bit Processing
64-bit Processing Professional
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and repair a network-wide move to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the important 32-bit applications that you want to keep as well as the new 64-bit versions of applications you plan to install.
Lync Server 2013 Web Apps Server Services
Consulting Lync Server 2013 Mobility Services
Progent's Microsoft consultants can help you to evaluate the value of Lync Server for your environment and can help you to design and carry out an installation of Lync Server that centralizes the management of IM and Presence and increases the productivity of your office employees, telecommuters, and smartphone users. Progent can in addition help your company to carry out an efficient migration to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Lync Server 2010 with Exchange Server, SharePoint Server, and SQL Server, show you how to run Microsoft Lync Server 2010 to improve the team-computing capabilities of Microsoft Office applications, and offer online seminars and continuing support for Microsoft Lync and other Microsoft products.
Windows Server 2019 and SQL Server Online Support Services
Urgent Windows Server 2019 Windows Defender ATP Information Technology Consulting
Progent's certified Windows Server 2019 experts can help your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Colo Support Outsourcing
Network Consulting Data Center Colocation
Colocation sites allow businesses to share world-class facilities for housing computer hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your small business with all facets of your colocation strategy including choosing and moving to a colo facility, designing network architecture, defining required equipment, on-premises and on-line maintenance, establishing remote system management, and training your support personnel.
Microsoft ISA Server 2006 IT Consultants
Forefront Threat Management Gateway 2010 Consulting
Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while enabling increased productivity by making these applications accessible to legitimate remote users. Internet Security and Acceleration Server can guard business applications, services, and information across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified ISA Server 2006 consultants can help you design, install, configure, and support ISA Server 2006 on your network so that your company achieves a highly functional and affordable balance of protection, productivity, and speed.
Consulting Microsoft Exchange 2007
Exchange Server 2007 IT Consultants
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the background to finish your project rapidly and economically. Progent's Exchange Server 2007 support, repair, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
Professionals SCCM Mobile Device Management
SCCM Migration Network Consultant
System Center Configuration Manager automates application and device provisioning and updating, centralizes compliance settings management, keeps track of network assets, protects against company data leakage, provides health monitoring, enables safe end-user self service, and delivers a single point of control for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can help you with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
Microsoft Certified Partner Windows Server 2008 Failover Clustering IT Consulting
Emergency Failover Clusters Windows Server 2008 Outsourcing
The server cluster feature set built into the high-end editions of Windows Server 2008 has been dramatically re-engineered to streamline the deployment, setup, and management of clusters that provide improved levels of system dependability, security, performance, and flexibility. New or improved features include automated cluster verification, revamped configuration and deployment, improved cluster administration, new cluster infrastructure for increased availability, better protection and quorum structure, minimization of failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help you assess the business benefits of failover clusters, plan and implement an installation, educate your IT staff to manage your cluster environment, deliver ongoing consulting and technical help services, and produce and validate a disaster recovery plan.
Microsoft Small Business Server 2003 Information Technology Consulting
Computer Consultant Microsoft SBS Premium Add-on
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the foundation for a feature-rich but easy-to-manage information. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network support expert with real-world experience planning and integrating seamless, end-to-end business network solutions. Progent's Microsoft Small Business Server consultants have an average of over a decade of background integrating business systems founded on Microsoft platforms. This experience ensures you results in installing, administering, and maintaining IT environments that incorporate the Microsoft SBS Server package of servers and productivity software.
Online Troubleshooting Windows, UNIX, Solaris
UNIX with Windows Consultants
If your company has a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can assist your whole enterprise in a broad range of security topics including security administration procedures, security design and models, connection control products and methodology, software development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery planning. CISA and CISM define the core competencies and worldwide standards of knowledge that network security professionals are required to master. These accreditations offer executive management the confidence that those who have earned their CISA or CISSP certification have the background and theory to offer effective security support and consulting services.
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