Expanding your at-home workforce can have a major impact on network architecture, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Southfield organization to select the appropriate technologies and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns top value. Progent can provide services ranging from on demand expertise for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can help Southfield, Michigan companies to succeed with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, security and compliance, data protection solutions, and centralized management.
VoIP Integration for At-Home Workers
Expanding the business PBX environment to include telecommuters is critical to supporting an effective at-home workforce. A broad range of cloud-based VoIP platforms are used by SMBs to support telecommuters. Many enterprises rely on Cisco's modern or older platforms for IP voice management. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP service that provides the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help organizations tune their current Cisco VoIP systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media software used throughout the network. Unified Communications Manager manages additional mixed media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's CUCM support, see CUCM expertise.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with users operating beyond the corporate perimeter
such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these VoIP solutions and deliver as-needed configuration and debugging expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Southfield, Michigan company, call 1-800-993-9400 or visit Contact Progent.