Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most popular solutions for maintaining location-independent connectivity to email, scheduling, web-based applications, and other vital business data. Progent can provide Southlake, Texas companies support from BlackBerry-premier experts who can help businesses to manage their BlackBerry deployments or transition efficiently to a more popular smartphone solution.

As the complexity of small company networks has expanded, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the standard for businesses regardless of size, effective integration and support of BlackBerry technology has become more challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations often resort to outside consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's proven remote support capabilities, gives small businesses an economical alternative for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to track and control BlackBerry devices across your business, define security policies that make sense for your business, customize mobile applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry BES Server allows wireless BlackBerry clients to connect to Exchange, Lotus, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for applications like schedules, address books, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry handsets have effortless access to Exchange messages as well as to IM-aware applications via Microsoft Office Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier consultants can show you how to design, configure, and support BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Expert RIM BlackBerry Consulting Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are available online to provide prompt technical help to companies in the Southlake region or anywhere in Texas. Progent's experienced remote consulting team has helped IT organizations solve computer problems and reduce IT service costs in each state in the United States and established a large base of loyal clients. (See Progent's client testimonials.)

Progent can provide remote consulting support for a broad selection of issues related to RIM BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help your company to carry out common technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned experts can in addition assist you to troubleshoot a wide array of issues associated with synchronization, handset detection, email reconciliation, web browsing, wireless connections, IM, PC software configuration, and Desktop Redirector.

As a leader in delivering countrywide remote help for small business IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support expenses at a minimum and, by dealing with problems promptly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements analysis, system design, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a wireless solution that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry BES Server, assist your organization to determine which management model and physical components match your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software versions, server hardware and mass storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can assist you to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry environment.

Contact Progent for Support from a BlackBerry-Qualified Expert
To ask Progent about professional help for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Cisco has designed a full product line of routers including routers designed to deliver the protection, performance, and reliability required by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and configure Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you support new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.

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  • Service Reporting Technology Consulting Services
    Services Documentation Configuration

    Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or local support organizations who provide scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports sent by each consultant to each client. The practice of detailing and archiving support records results in more efficient support and eliminates a slew of typical problems such as when a service client is virtually held captive to a consultant who wonít release the keys to the kingdom.

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  • Remote Workers Video Conferencing Integration
    Immediate Offsite Employees Video Conferencing Online Technical Support

    Progent can help small and mid-size businesses to implement and troubleshoot conferencing solutions to allow their at-home employees to collaborate efficiently with fellow workers and customers.

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  • Amazon Marketplace Web Service development Contract Programmer
    Coding Amazon Marketplace Web Service development training

    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.

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  • Specialist SCVMM 2016 and VMware ESXi SCVMM 2016 and SCOM Support and Help

  • Security Architecture Professional
    Auditor CISSP-ISSAP Certified

    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous testing and extensive experience with network security design. ISSAP security experts possess in-depth understanding of access management mechanisms and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security specialists can assist your company with all aspects of secure network architecture.

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  • Meraki MS Switch Configuration
    Meraki and Nexus Switch Support Services

    Cisco's Meraki MS family of switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified consultants can provide affordable remote consulting expertise to assist your company to design and implement an efficient network architecture based on Meraki switches, simplify network administration with Meraki's cloud-centric management tools, define policies to maintain compliance, create and test a disaster recovery strategy, and troubleshoot issues related to any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking solution.

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  • Top Quality CCNP Certified Aironet 2600 Access Point Remote Technical Support Aironet 1500 Access Point Specialist
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  • Top Rated SCVMM Migration Technical Support Support SCVMM 2012 PowerShell
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  • VMware VCDX Consult Services VMware VCDX certified

  • UNIX Intrusion Detection
    UNIX Cybersecurity Firm

    If your business runs a Solaris network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire organization in a broad range of security areas including security administration practices, security design and models, connection management products and methodology, software development security, business processes security, hardware security, telecommunications, network and Internet security, and workplace recovery preparedness. CISM and CISSP stipulate the basic competencies and worldwide standards of knowledge that information security professionals are expected to master. These certification provide executive management the assurance that those who have achieved their CISM or ISSAP certification have the background and knowledge to offer effective security management and engineering help.

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  • SCVMM 2016 and Hyper-V Technical Consultant
    SCVMM 2016 and SQL Server Outsourcing

    System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to offer a centralized mechanism for deploying and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade efficiently from older versions of VMM, develop processes for building and installing virtual machines and VM hosts, implement high-availability compute and storage clusters, integrate your datacenter resources with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the potential business benefits of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals can provide world-class Windows Hyper-V consulting and VMware ESXi support.

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    Top Quality Site Move Consultancy

    For enterprises with branches in or any area served by Progent's consultants, Progent's Microsoft-Premier network support professionals and certified Cisco network consultants offer a range of IT consulting services such as project management, SOX compliance, office relocations, enterprise security, network architecture, local or remote branch office support, and technical support for collocation hosting environments. A Progent network architect can help you design a multi-office network that makes smart use of colocation facilities and Internet hosting sites. Progentís Microsoft Premier engineers can help large corporations plan, integrate and support major rollouts of updated releases of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional experts can help you configure Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and remote networking.

  • Wi-Fi site survey Engineer Wireless Bridge Support Services

  • Recruit Network Consultant Contractor Job
    Recruiter Microsoft Consultant Part-Time Job

    If you are a network engineer with system support expertise, joining Progent and helping our customers will enhance your abilities via interaction with Progent's staff of motivated, high-output consultants. Progent's concentration on offering IT expertise and computer help to small and midsize companies will give you the chance to work in depth with business leaders and add significantly to the success of dynamic companies. Also, Progent's virtual office network provides the most advanced technology for remote service and wireless access to allow you to deliver speedy fixes when you troubleshoot business-critical problems.

  • Windows 2000 Engineer 24/7/365 Windows 2000 Server Technical Support Services
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  • Remote Technical Support Microsoft Windows Failover Cluster
    Technical Consultant Microsoft Windows Server 2008 Cluster

    The cluster feature set incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is radically redesigned to simplify the deployment, configuration, and maintenance of server clusters that provide greater levels of network dependability, protection, performance, and versatility. New or enhanced features include automated cluster verification, revamped configuration and installation, unified cluster administration, new cluster architecture for maximum uptime, better protection and quorum structure, minimization of failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of Windows clustering, plan and implement an installation, train your network support staff to administer your cluster environment, provide ongoing consulting and technical help services, and create and test a business continuity procedure.

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  • Internet Security and Acceleration Server 2006 Online Support Services
    Microsoft Experts ISA 2006 Firewall Consultant

    Application Publishing with ISA Server 2006 allows greater control over intranet applications while supporting enhanced efficiency by making these applications available to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 helps protect business applications, services, and data throughout all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 consultants can show you how to design, deploy, configure, and support Internet Security and Acceleration Server on your network so your company benefits from a smart and economical combination of protection, productivity, and performance.

  • Windows Server 2016 Business Continuity Professional Windows Server 2016 Multi-domain clusters Consultant
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  • Windows Desktop Simulation on macOS Onsite Technical Support
    Windows PC Simulation on Apple macOS IT Consultant

    For companies that have a combination of Mac and Windows computers, there are two basic solutions for using Windows-only applications on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a networked Windows-based PC to use Microsoft Windows software and share system resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac computer so you are able to use Windows software locally. Progent's Mac technology support experts can help you to maintain these solutions for running Windows programs on your Macs and can in addition help your company to evaluate and install third-party solutions for Microsoft Windows PC emulation.

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  • Consultants CRISC Risk and Information Systems Control
    CRISC Certified Risk and Information Systems Control Manager Consulting

    Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management strategy following best practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines.

  • network asset documentation management Specialists ProSight network infrastructure documentation management Engineer

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