Consulting Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular products for maintaining anytime-anywhere access to messaging, calendars, web programs, and other critical business data. Progent offers Southlake, Texas companies the expertise of BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry deployments or transition smoothly to a current mobile platform.

As the complexity of small business networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the norm for businesses of any size, successful integration and support of BlackBerry solutions has become more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations often turn to outside consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of experience, combined with Progent's efficient online support capabilities, provides small companies an economical solution for incorporating BlackBerry products productively into their business information network.

Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and support BlackBerry devices across your business, define security policies that are right for your business, customize mobile software, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and support of RIM BlackBerry wireless handsets, offering a centralized solution for handling critical jobs such as smartphone deployment, upgrades, and retirement and offering a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus messaging servers and BlackBerry handsets and supports over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Help

BES Server features a wealth of security options starting with advanced encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent flexibility in adjusting levels of protection to match the special needs of your network. Progent's BlackBerry authorized engineers can help you to select powerful security features and enable them wirelessly. Samples of these over-the-air selectable security settings include:

  • Disable a smartphone
  • Erase information from a lost smartphone
  • Disable Bluetooth functionality
  • Activate internal defenses against malware

BlackBerry Enterprise Server also provides versatility in determining how to prevent BlackBerry users from installing or running unsafe or prohibited applications. Progent can help you to choose protective techniques like:

  • Specify precisely what applications are allowed on the device
  • Block third-party software from allocating persistent storage on the BlackBerry smartphone
  • Determine which resources third-party programs can use on the smartphone
  • Restrict the kinds of connections external applications running on the smartphone can establish
  • Block all external applications from being loaded or executed on the BlackBerry smartphone

Expert RIM BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's certified BlackBerry support specialists are available by phone to provide prompt technical help to businesses in the Southlake area or throughout the state of Texas. Progent's experienced online technical support experts have helped IT organizations resolve network issues and reduce IT service expenses in every state in the United States and established a substantial following of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide remote help for a broad array of issues related to RIM BlackBerry software and devices such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can also help you to troubleshoot a wide range of problems concerning synchronization, device recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small company networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support expenses at a minimum and, by handling problems quickly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, system design, installation planning and implementation, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which management model and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, server hardware and mass storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about technical assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.