Consulting Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were once among the most popular products for achieving mobile access to email, scheduling, web-based applications, and other vital business data. Progent offers Southlake, Texas companies the services of BlackBerry-premier consultants who can help companies to manage existing BlackBerry environments or transition efficiently to a more popular mobile solution.

As the complexity of small business networks has expanded, and as the need for world-class protection, dependability, and recoverability has become the norm for businesses of all sizes, successful integration and support of RIM BlackBerry technology has grown more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the need for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online support capabilities, provides small businesses an affordable solution for incorporating RIM BlackBerry products productively into their information network.

Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management tools to help you monitor and support BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
#1000e
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Technical Services for BlackBerry Enterprise Server
RIM's high-end platform for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, Domino, or Groupwise users to send and receive messages that are encrypted in transit to ensure maximum security. BlackBerry BES Server also streamlines a wide selection of critical administrative jobs ranging from BlackBerry setup and updates to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-premier consultants can help you use BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control client settings with BES Server's vast library of IT policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry BES Server to perform important tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Install and manage BlackBerry's fault-tolerant infrastructure using virtualization
  • Install BlackBerry devices remotely
  • Set specialized management roles
  • Monitor and analyze the integrity of your BlackBerry system

Professional BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to deliver expert technical help to businesses in the Southlake region or throughout the state of Texas. Progent's seasoned remote technical support experts have helped businesses solve network issues and reduce support costs in every state in the U.S. and established a large following of loyal customers. (See Progent's customer testimonials.)

Progent offers remote assistance for a wide array of issues associated with RIM BlackBerry products including synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to perform basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can in addition assist you to troubleshoot a wide array of problems associated with synchronization, device detection, messaging reconciliation, web browsing, wireless connectivity, IM, PC software configuration, and Desktop Redirector.

As a top innovator in providing nationwide remote technical assistance for small business IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support costs at a minimum and, by resolving problems quickly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out strategy and execution, performance optimization, design of a high-availability environment, data backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a mobile wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which administration approach and physical components match your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about options for software editions, processors and storage, network design, and application set up.

To maximize system protection, Progent's BlackBerry expert can assist your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to perform network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Consultant
To ask Progent about professional support for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.