Consulting Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most successful products for maintaining location-independent access to email, scheduling, web-based programs, and other critical business information. Progent can provide Southlake, Texas companies support from BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the sophistication of small company networks has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for businesses regardless of size, successful deployment and support of BlackBerry technology has grown more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations often turn to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry environments affordably and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient online support capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry products productively into their business information system.

Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management tools so you can monitor and control BlackBerry smartphones across your company, define security policies that make sense for your company, customize wireless applications, and ensure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
#1000e
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Consulting and Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry wireless handsets, providing a single platform for handling key tasks such as device deployment, upgrades, and retirement and also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino email platforms and BlackBerry handsets and supports wireless synchronization.

BlackBerry BES Server Troubleshooting Help

BlackBerry Enterprise Server provides a wealth of security options beginning with advanced data encryption of messages transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows great versatility in selecting degrees of protection to meet the special requirements of your environment. Progent's BlackBerry certified consultants can assist your company to choose powerful security features and enable them wirelessly. Examples of these wirelessly configurable security features include:

  • Lock down a smartphone
  • Erase information from a missing or stolen smartphone
  • Lock out Bluetooth functionality
  • Enable built-in protection against malware

BlackBerry Enterprise Server also offers flexibility in determining mechanisms to keep mobile users from loading or running unsecure or unauthorized software. Progent can assist you to select blocking processes such as:

  • Specify exactly which applications are allowed on the device
  • Block external software from allocating non-volatile storage on the BlackBerry smartphone
  • Select which resources external applications can access on the BlackBerry smartphone
  • Limit the kinds of access third-party software running on the BlackBerry device can establish
  • Block all external programs from being loaded or run on the device

Progent's Remote BlackBerry-certified Consulting Services is Fast and Affordable
For businesses in Southlake, Texas who need quick and economical access to a qualified BlackBerry consultant, Progent offers efficient remote assistance from a veteran network support team who have provided IT solutions to organizations in each state in the country. (Refer to Progent's client testimonials.)

Remote support eliminates travel costs and enables specialists to fix problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and can provide expert support in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, high-availability system infrastructure for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist you to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified experts can in addition assist you to resolve a wide array of problems associated with synchronization, handset detection, messaging consistency, web browsing, mobile connections, Instant Messaging, desktop software configuration, and Desktop Redirector.

As a leader in delivering nationwide online help for small company networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses at a minimum and, by resolving problems quickly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures such as resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES environment and assist your company to define and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, install access control lists, control Exchange data flow, create, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs analysis, system design, installation planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a mobile wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry BES Server, help you to decide which administration approach and physical components match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, server hardware and mass storage, network design, and application configuration.

To maximize system protection, Progent's BlackBerry-certified consultant can help you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Certified Consultant
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.