Consulting Support Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most successful products for maintaining mobile access to email, calendars, web programs, and other critical business data. Progent offers Southlake, Texas businesses the expertise of BlackBerry-premier experts who can assist businesses to maintain their BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the complexity of small company networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and support of BlackBerry technology has grown increasingly difficult. To handle areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations often resort to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the requirement for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's proven online service delivery capabilities, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry products productively into their information system.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize mobile applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000e
Addison, TX 75001
469-317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
469-342-0443 Allen Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
214-446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
682-267-0022 Fort Worth Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
469-565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
469-929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
817-756-6968 Southlake Network Support Services


Integration Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange, Lotus Domino, or Groupwise users to transmit and receive emails that are encrypted in wireless transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide variety of key administrative jobs ranging from smartphone setup and upgrades to mobile security and high availability.

RIM BlackBerry BES Server Configuration Support

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage user configurations with BES Server's vast library of IT policies

Progent's BlackBerry-certified engineers can also help your company to utilize BES Server to implement key tasks not supported by the less advanced BES Server Express. These procedures include:

  • Set up and support BES Server's fault-tolerant infrastructure using virtualization
  • Deploy BlackBerry devices wirelessly
  • Establish specialized management roles
  • Monitor and analyze the health of your BlackBerry system

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Southlake, Texas who want quick and economical access to a certified BlackBerry support expert, Progent offers effective remote assistance from a seasoned support staff who have delivered IT solutions to companies in each state in the country. (See Progent's customer testimonials.)

Remote support eliminates travel expense and allows consultants to fix technical issues rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and offer expert support in areas including fixing synchronization problems, deploying BlackBerry Enterprise Server, and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs assessment, solution design, roll-out strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to determine which management model and equipment match your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software versions, processors and storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can assist your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and remove BlackBerry device users on Exchange Server and Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and support storage groups, configure permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
To ask Progent about consulting help for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.