Consulting and Technical Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most successful solutions for achieving location-independent connectivity to email, scheduling, web-based programs, and other critical business information. Progent offers Southlake, Texas companies the expertise of BlackBerry-certified professionals who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a more popular smartphone solution.

As the complexity of small business IT technology has expanded, and as the demand for world-class protection, dependability, and recoverability has become the standard for businesses of any size, effective integration and maintenance of BlackBerry technology has become increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry environments economically and efficiently, eliminating the need for an in-house BlackBerry technology specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's proven online support model, gives small companies an affordable alternative for incorporating RIM BlackBerry products productively into their information system.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you monitor and support BlackBerry devices throughout your business, define security policies that are right for your company, develop custom wireless software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Consulting and Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server simplifies management and maintenance of BlackBerry devices, providing a single solution for handling key tasks like smartphone deployment, upgrades, and deactivation while also offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange Server, Groupwise, or Lotus email platforms and BlackBerry users and supports over-the-air synchronization.

BlackBerry BES Server Integration Help

BlackBerry BES Server provides a wealth of security options starting with automatic data encryption of information transmitted between a BlackBerry wireless handset and BES Server using AES or Triple Data Encryption Standard. BES Server also permits great flexibility in selecting levels of protection to meet the special needs of your mobile environment. Progent's BlackBerry authorized consultants can help you to choose advanced security functions and enable them remotely. Samples of these wirelessly configurable security features include:

  • Disable a device
  • Erase data from a lost or stolen BlackBerry device
  • Disable Bluetooth functionality
  • Enable internal defenses against malicious attacks

BlackBerry BES Server also provides flexibility in determining ways to prevent BlackBerry users from loading or executing unsafe or unauthorized software. Progent can help you to select blocking techniques such as:

  • List precisely what programs are allowed on the device
  • Prevent third-party software from using persistent storage on the device
  • Determine what functions external programs can use on the device
  • Restrict the types of connections third-party software running on the smartphone can establish
  • Block all external software from being loaded or executed on the BlackBerry device

Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Southlake, Texas who need quick and affordable access to an authorized BlackBerry consultant, Progent offers effective remote assistance from a seasoned support team who have delivered network solutions to companies in every state in the United States. (See Progent's client testimonials.)

Remote support eliminates travel costs and enables specialists to resolve problems rapidly, so you reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide expert help in areas including troubleshooting synchronization issues, configuring BlackBerry BES Server, and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help you to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified service professionals can in addition help you to troubleshoot a wide range of problems concerning synchronization, device recognition, messaging reconciliation, web access, wireless connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online consulting services for small office networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support expenses low and, by handling issues quickly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, configuring wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help you to define and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
In order to contact Progent about engineering support for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.