To get fast online assistance with computer security problems, companies in Southlake Texas have access to expert support by contacting Progent's security professionals. Progent's remote support consultants are available to offer effective and low-cost help with security crises that are impacting the viability of your information system. Progent's security engineers are premier to support systems powered by Microsoft, Linux, Apple macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's wide array of consulting services addresses firewall expertise, email security, secure network architecture, and disaster recovery preparedness. Progent's technical support staff has earned the world's most advanced security accreditations including CISM and Certified Information Systems Security Professional.

Progent offers remote security support services on a by-the-minute model with no minimum call duration and no extra charges for setup or off-hour support. By charging per minute and by providing world-class help, Progent's pricing policy keeps costs low and avoids situations where simple solutions entail big expenses.

We've Been Attacked: What Do We Do Now?
Cybersecurity ConsultantsIf your network is currently faced with a security emergency, visit Progent's Emergency Online Network Support to find out how to get fast help. Progent maintains a pool of seasoned network security specialists who can provide online and onsite support that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity profile to guard against future attacks.

For companies that have prepared carefully for an attack, the step-by-step post-attack response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a major security penetration.

Overview of Security Services
Managing network security as well as staying ready for restoring vital data and systems following a security breach demands a continual effort that entails a variety of technologies and procedures. Progent's certified experts can help your organization at whatever level in your attempt to secure your information system, from security audits to designing a complete security strategy. Some areas covered by Progent's experts include Security Planning and Prevention, Information Recovery and Security Forensics, and Managed Protection from E-mail-Based Spam and Viruses.

Designing and Building Protected Environments
Every organization should have a carefully considered security plan that incorporates both proactive and reactive steps. The pre-attack plan is a set of precautions that helps to minimize security gaps. The reactive plan defines procedures to assist IT personnel to assess the losses resulting from a breach, repair the damage, document the event, and revive network activity as quickly as possible. Progent can show you how to build security into your company processes. Progent can set up auditing software, define and execute a secure computer infrastructure, and recommend processes and policies that will optimize the protection of your computing environment. Progent's security professionals are ready to assist you to configure a firewall, design protected online and mobile connectivity to email and data, and configure an effective virtual private network.

If your company is interested in an economical option for jobbing out your network security management, Progent's 24x7 Monitoring Packages include continual remote server monitoring and quick resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that are compliant with government security requirements. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

System Recovery and Failure Analysis
Progent provides skill in recovering networks and computers that have been hacked, are suspect, or have stopped working because of a security attack. Progent can show you how to determine the losses resulting from the assault, restore ordinary functions, and recover information compromised as a result of the event. Progent's certified specialists can also manage a thorough failure analysis by examining event logs and utilizing other advanced forensics tools. Progent's experience with security consulting minimizes your off-air time and allows Progent to suggest effective strategies to avoid or contain new assaults.

Ransomware Removal and Restoration Consulting
Progent can provide the help of experienced ransomware recovery experts with the knowledge to reconstruct an information system victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. To learn more, see ransomware removal and recovery services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight portfolio of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to automate the entire threat progression including filtering, detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering via leading-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you prove compliance with government and industry data protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate action. Progent's consultants can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to deliver web-based control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to a different hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified engineers can provide world-class expertise in vital areas of network security such as:

Security Vulnerability Evaluation and Compliance Testing
Progent offers expertise with security evaluation utilities such as Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic network scans to identify potential security holes. Progent has broad experience with scanning tools and can help you to analyze audit reports and respond efficiently. Progent's certified security engineers also can perform web software validation and can perform thorough assessments of enterprise-wide security to assess your organization's compliance with key industry security specifications including FISMA, PCI, and ISO 17799. Also, Progent can assess the strength of your wireless security covering in-place wireless appliances as well as portable handsets. Get additional information concerning Progent's Vulnerability Evaluation and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver world-class consulting support for Cisco's complete range of protection and Virtual Private Network (VPN) technologies including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Find out more information about Cisco Security, VPN and Aironet Wireless Consulting.

Other Firewall and Virtual Private Network Consulting Services
As well as supporting a broad range of security solutions from Microsoft and Cisco, Progent offers companies of any size expert support for security products from other popular firewall and VPN suppliers. Progent's engineers offer:

Unannounced Penetration Checking Services
Unannounced intrusion testing is a key method for helping companies to find out how exposed their IT systems are to potential threats by showing how thoroughly network protection procedures and mechanisms stand up to authorized but unannounced intrusion attempts instigated by veteran security specialists using advanced intrusion techniques. Find out additional information about Progent's Penetration Testing Services.

CISM Security Consulting Services
Certified Information Security Manager (CISM) Engineers for Southlake TexasCertified Information Security Manager identifies the basic competencies and worldwide benchmarks of performance that computer security managers are expected to achieve. It offers business management the assurance that those who have earned their certification have the experience and skill to offer efficient security management and engineering services. Progent can offer a CISM-certified expert to help your organization in vital security areas including information security governance, risk management, information security program management, and incident response support.

Read additional details concerning Progent's CISM Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Certified Network Security Professionals for Southlake TexasProgent's CISSP consultants are cybersecurity engineers who have been awarded CISSP certification through verified experience, rigorous study, and formal testing. CISSP Certification recognizes mastery of a worldwide standard for information security. ANSI has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of expertise included under CISSP include cybersecurity administration procedures, security architecture and models, access control systems, software development security, operations security, physical security, cryptography, communications, Internet security, and disaster recovery planning.

Find out additional information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Certified Consultants for Secure System Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Southlake TexasProgent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP accreditation following rigorous testing and significant hands-on work with network security design. ISSAP consultants possess in-depth understanding of access management mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all aspects of secure network architecture.

Find out additional information concerning Progent's ISSAP Accredited Protected System Architecture Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow modern system security engineering principles and processes in system development, review system security designs based on security engineering leading practices, produce cohesive system designs that incorporate compliant security mechanisms for all critical system functions, define effective design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your company's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Consulting Expertise
Certified Information Systems Auditor Experts for Southlake TexasThe Certified Information Systems Auditor accreditation is a recognized qualification that signifies mastery in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo an exhaustive examination administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier security audit consultant trained to assist businesses in the fields of IS audit services, IT enforcement, systems and architecture planned useful life, IT service delivery, safeguarding data assets, and business continuity preparedness.

Read additional details about Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC Risk Mitigation Specialists
CRISC-certified IT Risk Experts for Southlake TexasThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, implement, and maintain IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to help your company to create and carry out a workplace continuity strategy that follows leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management expertise is a good fit the services provided by Progent's CISA-Premier security engineers for impartially assessing your IT control design and with the services of Progent's CISM-certified experts for defining company-wide security policies and procedures.

Read additional information concerning Progent's CRISC-certified IT Risk Management Support.

GIAC Professional Services
Security Engineers with Global Information Assurance Certification for Southlake TexasGIAC was established in 1999 to certify the skill of computer security professionals. GIAC's mission is to assure that a certified professional possesses the skills needed to provide services in critical categories of system, data, and application program security. GIAC certifications are acknowledged by businesses and government organizations around the world including United States NSA. Progent offers the expertise of certified consultants for any of the security disciplines covered within GIAC accreditation programs such as auditing perimeters, incident handling, traffic analysis, web services security, and SIEM solutions.

Learn more details concerning Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Computer Security Support
If your organization is situated in Southlake Texas and you want cybersecurity engineering help, call Progent at 800-993-9400 or go to Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services

An index of content::

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    Jabber and Mac Engineer

    Progent's Jabber consultants offer remote or onsite support to assist organizations of any size to plan, implement, maintain, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced support for all the technologies that make up creating an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.

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    SQL Server 2019 Enterprise Support Outsourcing

    Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and on-premises consulting, application development, and debugging services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based resources into a cohesive information management system.

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    Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your existing Windows 2K Servers and can streamline system management, provide tech support and repair, and strengthen security. Progent can also help you create, justify, and execute a strategy to migrate from Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in setting up test programs to eliminate the technical risk involved with migrating to Windows Server 2003 by identifying possible hardware and application compatibility issues.

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    Progent can provide the support of Microsoft-certified engineers as well as seasoned software developers, DBAs, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and certified security professionals to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.

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    Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer who can offer a broad perspective to assist you select and support network solutions appropriate for your present needs and that can be a solid foundation for your future growth. Progent's part-time CIO services provide financial leverage to organizations who want to optimize the impact of their network expenditures but who are without the budget or hesitant to take on one more executive-level position to their head count. Because Progent is vendor-neutral, with a sizable team of consultants certified to maintain all leading OS platforms and connectivity technologies plus a broad selection and business applications, Progent is in an ideal situation to offer unbiased advice along with expert technical help for developing IT solutions that fit the particular needs of your business.

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    The Contact Center service delivery model adopted by Progent offers small organizations an efficient option to dependence on independent consultants by offering extensive expertise shared by numerous engineering groups, optional round-the-clock access to urgent help, escalation capability to top-level experts for handling the most difficult issues, support consistency and reliability, quick follow through enforced by veteran support administrators, a variety of easy-to-use ways for initiating support tasks, plus a high level of progress visibility made possible by trouble ticket updates and available via a web-based portal.

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    Dynamics GP/Great Plains 2010 software is a comprehensive business management solution that unifies data and operations throughout your business, communicates seamlessly with other applications, and connects workers, clients and suppliers unrestricted by time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a reliable, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full power of Microsoft Dynamics GP 2010.

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    Progent is convinced that a carefully designed and implemented network can be a pivotal piece for accelerating a firm's growth, and we follow this philosophy in our corporate network environment. Progent has built a fault-tolerant virtual office infrastructure that allows Progent's staff engineers and certified contractors to deliver rapid and efficient service, cooperate closely on complex projects, and gain from professional and private maturity by acting as part of a dynamic business culture of self motivation and freedom.

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    Progent's network consultants can help your company to streamline desktop PC change and update deployment by delivering expertise with administration tools such as Configuration Manager 2007, SMS 2003, and WSUS.

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    Progent's certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of dependability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that allow small businesses with mixed- platform IT systems to save significantly on the expense of capital investments, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unmatched level of vendor independence.

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    Progent's Microsoft-certified Intune consultants can help your organization to understand the strategic case for adopting Intune for administering your mobile computers including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to configure policies, set up pilot environments to evaluate the appropriateness of Intune for your network, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune deployment.

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    Progent's Microsoft Certified engineers offer expert consulting for corporate-wide implementations of Microsoft Exchange. Progent's experts can show you how to prepare for multi-location Exchange Server 2007 installations or updates and can supply onsite personnel to help large companies with installations of Exchange Server 2007 in the or any region served by Progent's consultants.

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    Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2003 migration plan that avoids network downtime, reduces ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-location migrations, Progent offers the background to finish your move rapidly and affordably. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.

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    Progent's Cisco-certified CCIE networking experts can assist organization to configure, manage, update, optimize and debug Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate smoothly from legacy appliances to current devices.

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    Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced IT support programs, small organizations can select a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small company information systems world-class availability, security, and productivity.

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    The server cluster technology incorporated into the high-end editions of MS Windows Server 2008 has been radically redesigned to simplify the installation, setup, and administration of server clusters that provide greater levels of system availability, security, efficiency, and versatility. New or improved features include automated cluster Validation, revamped setup and deployment, unified cluster management, redesigned cluster architecture for increased availability, hardened protection and quorum models, elimination of failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's consultants can help your company assess the advantages of failover clusters, design and implement an installation, educate your IT personnel to administer your cluster environment, provide continuing consulting and support services, and produce and test a business continuity procedure.

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    Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a broad range of remote support services to help your organization to plan, develop, pilot test, install, manage, and troubleshoot business applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to upgrade your existing Excel solutions to the latest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between various versions of Excel. Progent can provide as-needed support to organizations who need a quick fix to a stubborn problem related to Excel and Progent also offers full project management services for migrating or creating mission-critical applications built on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to meet the special requirements of individuals or groups.

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    Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any facet of IT security. Progent can help implement efficient cybersecurity solutions that protect a small business against advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile users sharing network resources distributed over multiple physical sites and various clouds.

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    Progent's Standard Help Desk Services provide an end-to-end solution that manages all aspects of online desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.

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    The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and building training environments for new technologies. For Progent clients who lack sufficient in-house resources to configure effective pilot environments, the lab cuts capital outlay and engineering risk while keeping critical network initiatives on schedule.

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    Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery products including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.

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