Immediate Phone Support for Southlake Texas UNIX or Linux SystemsFor small and midsize companies located in Southlake Texas, Progent provides technical support for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX-family systems and Windows technology. Progent has delivered online support to companies in every state in the U.S. (See Progent's customer testimonials). Progent also can furnish the expertise of Cisco CCIE-certified network specialists for complex connectivity problems, as well as the assistance of CISSP and CISM-certified security consultants to help with high-level security architecture and disaster recovery planning.

Progent's online technical support engineers offer excellent value because they have the real-world background and the sophisticated tools to resolve most network issues quickly. Efficient support lowers immediate costs since service calls accumulate a smaller number of chargeable minutes. Online support also avoids the expense of sending a consultant to your location. Your company saves even more with incidental expenses by minimizing or eliminating system outages and associated costs resulting from business discontinuity, upset clients, unproductive employees, and distracted management.

Progent's billing model for remote support is designed to get the most out of your network support investment. Progent bills by the minute for telephone-based consulting, so you pay only for the support that you receive. Unlike typical online support organizations, Progent imposes no service activation charge or minimum fees. Progent's one-minute billing unit and simple model for billing eliminate scenarios where speedy. minor fixes somehow end up as large bills. Progent's penchant for solving problems efficiently results in your company saving cash.

Progent's Remote Support Tools
Over the years, Progent has developed an array of customized tools and field-proven processes which permit the maximum level of effectiveness for remote technical support and troubleshooting for small business IT networks. Progent provides safe Virtual Private Network support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN connectivity permits the consultants of Progent's Technical Response Center to link to your company's computer system without breaching network security.

Progent's highly evolved service database system maintains thorough histories for all support that Progent's customers have received. Progent's staff service personnel have the benefit of the records of support provided to each customer by any engineer. This history of trouble tickets and repairs is stored as a quickly retrievable internal knowledge base that enables Progent's remote support experts to share their experiences company-wide to ensure that the quality of Progent's technical support improves daily. Progent's high-level certifications and working associations with major vendors including Cisco and Microsoft make available additional massive technical databases and permit fast response from vendors' internal product engineers with the result that Progent's remote consulting experts can come up with optimal resolutions quickly.

Get Online UNIX/Linux, Solaris, or macOS and OS X Technical Help from Progent
To access Progent's remote support in Southlake Texas or to find out additional information about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical need for network support, go to Immediate Emergency Support.

Online Support Services Provided by Progent
Progent's phone-based network support professionals have advanced credentials in a comprehensive array of technologies. This wide range of technical skills enables Progent's consultants to address almost any problem that may take place in a small or midsize company information system. Certifications held by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, CCDA and CCDP.

To help companies with multi-OS environments, Progent also offers the services of consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include CISM Engineers, CISSP network security specialists, and CISSP-ISSAP consultants.

Phone-based support services Offered by Progent to companies in Southlake include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online consulting services address a broad array of computer technology such as system infrastructure, messaging systems, system and operational security, UNIX and Microsoft Windows integration, virtual server products for server economization and simplified management, and transitioning from older applications to the latest Windows or Linux-powered solutions. Progent's team-oriented methodology for resolving technical problems promotes fast escalation, if necessary, to engineers with appropriate experience to tackle complex situations. This expedites repair of urgent problems, minimizes network downtime, and lowers service expense.

    Progent's UNIX/Linux consultants can offer emergency online help for resolving problems affecting UNIX/Linux systems powered by leading derivatives of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Important Linux versions for which Progent can provide expertise include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for High-level Network Problem Solving
    Cisco Infrastructure Consultants for Southlake TexasThe Cisco Certified Internetwork Expert credential is the premier recognition for network infrastructure consultants, and certifies a consultant's network technology knowledge at the master level. Cisco CCIEs know how to resolve even the most complex challenges encountered in network design, deployment, maintenance, security, and troubleshooting. Cisco qualified CCIEs operate on a privileged basis with Cisco's in-house engineers in isolating anomalies with Cisco IOS network management tools and coming up with workarounds or identifying program patches. Cisco qualified CCIEs offer exceptional cost-effectiveness because their depth of expertise permits them to resolve the most difficult problems quickly. In common cases, less seasoned engineers can wrestle for many hours or even days with identical tasks that a CCIE can resolve in minutes. Few service organizations make Cisco CCIEs accessible to support small and mid-size companies. Progent can provide quick telephone contact with a Cisco-qualified CCIE so your company can get immediate support for serious network infrastructure problems that are crippling worker productivity but are beyond the comfort zone of your regular computer service providers. Progent's Cisco-qualified CCIE engineers can tie into your computer system using advanced on-line support technology to perform efficient, safe, and economical diagnosis and repair. Progent's CCIEs can provide expertise in the entire range of Cisco's popular selection of networking appliances such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, protected high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network (VPN) solutions.

  • Certified MS Windows Experts
    Microsoft Windows Expertise for Southlake TexasProgent's Microsoft-expert remote support experts offer computer repair and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the expertise of support professionals who can help your company with a wide variety of technology support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange Server 2019 planning and configuration, MS Exchange Server 2016 migration, Exchange Server 2013 configuration, Exchange 2010 monitoring and support, SharePoint Server 2016 migration consulting services, SharePoint 2019 design and configuration, Microsoft Teams consulting, Microsoft Skype for Business Server migration support, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring, Project Server and Server Online training, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also can deliver a wide array of remote desktop support and troubleshooting services including Windows 7 migration, moving to 64-bit desktop software, configuring Microsoft Office 2010, and streamlining desktop configuration.

  • CISM and CISSP Premier System Security Consultants
    CISSP Premier System Security Professionals for Southlake TexasProgent's certified CISSP, ISSAP, and CISM security consultants can provide a range of security solutions that can improve the defenses of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows environment against assaults or assist your business to recuperate rapidly after a damaging penetration. Security solutions available from Progent include: in depth security analysis using utilities such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Nikto; quick recuperation from malicious attacks; installing firewalls; building safe mechanisms for off-site and mobile communication; guarding your email infrastructure against spam and directory harvest attacks; and instituting 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced remote support services to help organizations of all sizes integrate their IT infrastructure with popular public clouds such as Azure and Amazon AWS. Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that combine local IT assets as well as public cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud integration expertise. Progent has more than 20 years of background providing high-level consulting support online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Additional Consulting Services Offered by Progent
Progent can provide the skills of seasoned online consulting professionals for special projects that small companies frequently request. Progent's charges for ongoing consulting projects are set according to the level of expertise of the consultants assigned. Progent's background in these special areas of information technology allows clients to execute critical projects economically and on schedule. Progent's special remote consulting services include:
  • Help Desk Support
    Progent's Call Center service options for small businesses with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk support services are intended for small businesses who lack the resources to support an internal Call Center but who require quick communication with an efficient Help Desk Call Center with professional telephone assistance plus the in-depth expertise to escalate the most challenging problems to advanced engineers.

    Progentís Help Desk Co-management services allow your business to split the load for Help Desk services transparently between your in-house IT staff and Progent's large roster of veteran desktop support engineers and subject matter experts. Progentís shared Help Desk service is a collaborative service desk solution based on the top professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting expertise can aid you in building an effective new Help Desk or revamping your existing organization, selecting or customizing Help Desk Call Center software products to meet the unique demands of your company, or adding occasional phone support staff to work with your in-house Help Desk Call Center group to deal with demanding events such as software migrations, mass upgrades, or installing new business software.

    Progent's Call Center team of seasoned information technology professionals gives your customers in Southlake Texas instant assistance from an effective technical support resource with years of background providing telephone-based support and remote diagnostics for computer environments powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Call Center recognition as a significant driver of company success, and Progent's goal is to fix rather than merely document IT issues.

  • Business Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Consulting staff provides phone-based advanced engineering support and education in key business application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide consulting, custom development, and training for familiar Microsoft business applications such as CRM, Project, MS Office Word, and MS Office Excel. To learn more information concerning Progent's expertise, custom development, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

    Progent's Apple Mac professionals can nurture the imaginative components of Macintosh environments by providing phone-based help support and training in imaging, sound, and motion video. Progent's consultants can provide help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with specific procedures like capturing or digitizing audio/video or establishing an audio/video production facility.

    Online Network Monitoring Support
    Progent offers companies in Southlake Texas online network monitoring support based on MS Operations Manager IT infrastructure monitoring, enhanced by Progent for your environment so that your network maintenance is proactive rather than reactive. By uncovering emerging trouble spots before they grow into downtime, system monitoring can minimize inconvenient and costly information system breakdowns. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows systems, or networks powered by multiple OS platforms.

How Your Southlake Texas Business Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about emergency phone-based expertise with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Urgent Online Support, call 1-800-993-9400, or refer to Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services

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    Progent's ProSight Email Guard uses the technology of top information security vendors to provide centralized control and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall.

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    Remote server management cards offer network managers full control of a server without the requirement for an on-site presence. Through remote management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to design, deploy, and manage a high-availability company network that incorporates remote server management cards and Progent can utilize these remote management cards to provide low-cost off-site technical support. Progent has experience with a variety of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.

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    Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    ASR 9000 Router Remote Support

    Cisco has developed a full array of routers including appliances designed to provide the protection, performance, and reliability required by organizations ranging from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.

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  • Apple Mac with Windows integration Onsite Technical Support
    Setup and Support Apple iPad and Windows integration

    Progent's service experts in Mac and Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless networks with full sharing and collaboration functionality. Enabling productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Apple Macintosh and Microsoft products. Progent's background in Windows and Apple service makes it possible to provide expert support to businesses that rely on these technologies to keep their strategic edge. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.

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  • Akron, OH Remote Microsoft Dynamics GP System Migration Professionals
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    Progent has delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, software development, training, and debugging since the platform's original release. Progent can provide high-level support for updating out of date Dynamics GP deployments. Progent can assist you to plan, pilot, and implement an efficient upgrade from a an outdated version of GP to the newest release of Microsoft Dynamics GP.

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    Progent's Microsoft-certified network engineers can help you to determine the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to plan and implement a smooth migration to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer quick return on investment by increasing your workers' efficiency, cutting the expense of hardware and service, simplifying administration, and integrating your key communications platforms.

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  • Top Data Protection Manager 2016 RCT Network Consultants
    Microsoft DPM 2016 Setup and Support

    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy recovery functions for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for critical platforms like SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Windows Hyper-V and VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, deploy, administer, and repair a multi-site backup/restore system powered by SCDPM 2016. Progent can assist you to upgrade from an older release of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can provide occasional guidance to help you through technical bottlenecks or provide comprehensive project management or co-management services to help you finish your Data Protection Manager 2016 deployment on time and on budget.

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    Specialists BlackBerry BPS

    Progent offers the services of RIM BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry solutions economically and successfully, doing away with the need for an internal BlackBerry expert and reducing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven remote service delivery model, provides small and mid-size businesses an efficient solution for incorporating BlackBerry devices and software productively into their information network.

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    Certified Microsoft Partner Software Outsourcing Consultant

    Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest client satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, skills, and commitment required to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your company better solutions for your information network.

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    Microsoft System Center 2016 Data Protection Manager offers automatic backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive protection for key workloads such as Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to design, deploy, manage, and troubleshoot an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can help you to upgrade from an older version of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent offers online or onsite support and can provide occasional guidance to help you through challenging issues or deliver end-to-end project management support to help you finish your SCDPM 2016 initiative on schedule and on budget.

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    24x7 Setup and Support ASA and PIX

    Progent's Cisco-certified CCIE network engineers can assist you to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

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  • SMS 2003 Upgrade Remote Support Services SMS Migration Online Technical Support
  • SMS Upgrade Remote Support SMS Server 2003 Migration Technical Support

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    ISA 2004 Enterprise Edition Server Network Engineer

    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds configuring Microsoft ISA Server-based security installations for information systems with multiple sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your small business in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information security requirements without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Database Development Specialists

    Progent's certified relational database consultants offer small and midsize businesses remote support for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include installation and configuration, application architecture and coding, administration support, synchronization solutions, capacity planning, tuning, data migration, information security, backup/restore systems, troubleshooting, and webinar training.

  • SQL Server 2014 Security Specialists Help and Support SQL Server 2014 Backup Encryption
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  • Exchange 2016 Mailbox migration Support Services
    Computer Consultant Exchange 2016 Migration

    Progent can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, databases and log files; setting up HLB for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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  • Software Consulting Microsoft Exchange Server 2019 Microsoft Windows 2016 Small Business Network Support
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  • Consulting Services Linux with Windows
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    If your office network mixes Linux platforms with MS Windows, Progent can assist you to integrate your computers into a unified network that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high dependability, superior throughput, and strong security. Progent's Linux and MS Windows coexistence assistance services feature IT infrastructure integration and service, support for Windows services for UNIX, online server monitoring and management, online network help and repair, on-site technical support, and Help Desk outsourcing.

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  • Support Antispam Antivirus Support and Setup
  • Support Outsourcing SCOM 2012 Fabric Monitoring Microsoft Certified Expert Engineer SCOM 2012 Management Packs
  • Support Outsourcing Wi-Fi Network Wi-Fi Network Remote Support Services
  • System Center 2016 and Linux Integration Support and Integration System Center 2016 Cloud Integration Network Engineer

  • Solaris to Windows Upgrade
    Solaris Upgrade Consulting

    Progent can help you to design and implement a smooth migration from a Solaris-based IT system to a network based on MS Windows and suited for running Microsoft's powerful office productivity products, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development experts can show you how to preserve your information and minimize business discontinuity by developing an effective migration plan that preserves your existing assets in Solaris application and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current infrastructure, migration planning and validation, Exchange migration expertise, information and application software migration, and server and storage transition and economization.

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  • 24 Hour Consultant Services Ubiquiti AP
    Consultancy Ubiquiti XG Security Gateway

    Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi appliances installed throughout multiple venues with thousands of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi consultants who can help you to assess the value of UniFi products for your business and assist you to design, deploy, manage, and maintain your UniFi solution.

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  • Telecommuter Endpoint Management Online Support Offsite Employees Endpoint Management Consulting

  • Office 365 and Android Support and Integration
    Exchange Online Archiving Integration

    Microsoft supports transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.

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  • Fedora Linux, Solaris, UNIX Online Technical Support Southlake-Euless
  • Top Quality Cisco Certified Expert Meraki Wi-Fi Access Point Information Technology Consulting Meraki MR30H Access Point Support and Setup
  • Top Rated Catalyst Switch IOS-XR Integration Services CCIE Certified Online Troubleshooting Catalyst Switch IPv6
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    Sun Solaris Online Troubleshooting

    Progent's Sun Solaris family support experts provide small and mid-size businesses and software developers assistance with managing and supporting Sun Solaris systems that run with Microsoft-based technology. Progent offers your organization contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise provides you with an easy one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    ProSight ESP Endpoint Protection Services Online Help

    Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you demonstrate compliance with government and industry data protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also help your company to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware.

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  • VMware Infrastructure Consultancy VMware Private Cloud Specialists
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  • Consulting Services SCOM Management Packs
    System Center 2007 IT Consultant

    Progent's Microsoft-certified consultants have over a decade of background planning, deploying, enhancing and troubleshooting SCOM environments and can provide companies of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to remediate serious issues detected by System Center 2012 Operations Manager.

  • Windows Server 2012 Specialist Top Rated Microsoft Experts Windows Server 2012 Remote Troubleshooting
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  • Remote Meraki and Nexus Switch On-site Support
    Top Meraki Switch Deployment Consultant

    Cisco's Meraki MS family of access and distribution switches are intended for environments ranging from small branches to campuses. Progent's Cisco-certified consultants can provide affordable remote expertise to help you to plan and deploy a productive network solution based on Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, configure policies to maintain compliance, develop and validate a disaster recovery strategy, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a cohesive networking infrastructure.

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