Spam accounts for 70% of email messages. Over 3% of emails have malicious attachments. 91% of successful hacks begin with email attacks. It all adds up to the urgency of protecting your email.
Progent has partnered with leading IT security companies to offer small and mid-size businesses ProSight Email Guard, a hybrid security solution that uses cloud-based resources and on-premises security gateway hardware to provide multi-tiered defense against spam, email-borne viruses, Denial of Service (DoS) attacks and other email-based threats. In addition, ProSight Email Guard's security gateway hardware provides outbound email encryption, enforces your internal content policies to keep sensitive data from leaking outside of your organization, and helps keep your organization off spam block lists by filtering outbound spam and viruses.
Progent's email security consultants can assist you to design and implement your ProSight Email Guard deployment, help you determine which email security gateway appliances are the best fit for your needs, configure your gateway, integrate ProSight Email Guard with Microsoft Exchange Server or any other email platform, set up policies for filtering inbound and outbound email, configure outbound encryption, plan and deploy high-availability topology that can include clustered security gateways, set up a streamlined cloud-based management system that utilizes delegated administration, and provide training, ongoing consulting support and troubleshooting.
Key Features of ProSight Email Guard
ProSight Email Guard is a complete solution for protecting inbound and outbound email. ProSight Email Guard offers these key features:
- Spam Protection uses heuristic-rules that analyze IP addresses, message content, and even images/
- Zero-hour Virus Protection offers multi-tiered scanning and 24x7 real-time updates
- Cloud-based Pre-filtering prevents the vast majority of email threats from ever reaching your security perimeter
- On-premises Gateway Appliance is purpose-built for deep analysis of inbound and outbound traffic
- Cloud-based Management with delegated administration rights centralizes and simplifies policy and configuration control
- Outbound Filtering provides policy-based Content Filtering for Data Loss Prevention (DLP) and Data Leakage Protection and blocks outbound spam and viruses
- Encryption uses AES with 256-bit keys and automatically protects outbound email that meets your policy settings
- Rate Control blocks spambots and controls outbound email rate based on IP address or sender's email address
- Denial of Service (DoS) Attack Protection keeps your network from being disabled by an overload of malicious spam
- Directory Harvest Attack (DHA) protection keeps spammers from stealing and selling your users' email addresses
- Low False Positive Rate is an industry-leading 0.01% before you apply any of the available custom optimization options
- Internal Email Protection with Exchange protects email that stays within your security perimeter, never reaching your gateway
ProSight Email Guard delivers these features efficiently by using a hybrid architecture that combines cloud and local resources to provide world-class protection, performance and manageability in a package that small and mid-sized businesses can afford.
The reliability of your email system is also improved due to the hardened, geographically dispersed data centers behind Email Guard's cloud infrastructure. Data center uptime averages 99.999 percent, far higher than can be achieved by the email servers of most small or mid-size businesses. If your email server or internal network infrastructure fails, Progent's Microsoft-certified consultants and Cisco-certified network engineers can provide immediate online expertise to get you up and running quickly.
Inbound Email Protection
All inbound email secured by ProSight Email Guard passes through the Cloud Protection Layer, which uses advanced data centers and massive computing grids to block 95% of spam and most email carrying viruses and other malware. Email that clears this first level of filtering is subjected to deep analysis by purpose-built on-premises security gateway hardware that provides multi-level inspection including OCR technology to detect image spam. The Cloud Protection layer and the email security gateway are continually updated in real time by the cloud-based Update Center, a technology center staffed 24x7x365 by security experts to provide zero-hour protection against the latest threats without requiring the intervention of your management personnel. For disaster recovery, the Cloud Protection Layer offers email spooling, which can store all your inbound email for up to 96 hours or redirect it to an alternate destination in case your on-premises data center is disrupted.
ProSight Email Guard provides multi-tiered zero-hour protection for inbound email
Outbound Email Protection
The outbound filtering capability of ProSight Email Guard prevents costly data leaks and protects your reputation as a trusted source of email. ProSight Email Guard provides Data Loss Protection (DLP) through policy-based content filtering. This prevents users from inadvertently releasing valuable or private information through email messages. Leaked information can violate regulatory requirements and can result in loss of competitive advantage, identity theft, and even litigation. The ProSight Email Guard security gateway appliance comes with standard content filters that include HIPAA, Social Security Numbers, credit card numbers. In addition, you can define custom policies for filtering content based on keywords, categories, or other factors. ProSight Email Guard allows you to use content filtering policies for automatically blocking, quarantining or encrypting email messages.
ProSight Email Guard's outbound protection includes policy-based content filtering to prevent data leaks
Outbound filtering can also block spam and viruses sent by internal computers that have been compromised, which is a serious vulnerability in BYOD (Bring Your Own Device) environments. Organizations which allow spam and viruses to be sent out can be placed on block lists, or "blacklisted". This loss of reputation can hurt productivity and profits.
Outbound Email Encryption
ProSight Email Guard uses a cloud-based Message Center to encrypt and deliver outbound email. You can configure multiple policies for deciding which emails should be encrypted, and the entire process is handled automatically. The on-premises security gateway sends email to be encrypted to the Message Center using a secure TLS connection. There the messages are encrypted using the advanced AES-256 standard and stored for retrieval. The Message Center sends a notice to the recipient and includes a web link that permits the recipient to retrieve the decrypted email. Any replies are also encrypted at the Message Center.
ProSight Email Guard offers policy-based outbound email encryption
A plug-in for Microsoft Exchange allows users to encrypt emails on an individual basis. For additional details about ProSight Email Guard outbound email encryption, see Email Guard technology and architecture.
Technologies Behind ProSight Email Guard for Blocking Email Threats
ProSight Email Guard's cloud-based filtering resources, technology centers and gateway appliances combine open source mechanisms with proprietary techniques developed by Progent's partners to protect against spam and other email-based threats. Anti-spam/virus techniques include:
- IP Reputation Analysis
- Sender Authentication
- Recipient Verification
- Predictive Sender Profiling
- Virus Databases
- Pre-Defined And Custom Policies
- Rate Control
- Signature Analysis
- Intent Analysis
- Image Analysis
- Bayesian Analysis
- Spam Rules Scoring Thresholds
Types of email-based threats that ProSight Email Guard is designed to block include:
- Spam
- Viruses
- Trojans
- Worms
- Polymorphic Viruses
- Spoofing
- Phishing
- Denial Of Service (Dos) Attacks
- Directory Harvest Attacks (Dhas)
- Spyware
For a glossary of email security terms, visit Glossary of Terms Related to Spam Filtering Technology.
How Progent Can help You Deploy and Manage ProSight Email Guard
Progent's certified email security experts can work with you to develop a comprehensive email security strategy that protects you from email-borne threats and helps you stay in compliance with government regulations and industry standards. Progent can help you plan and implement a smooth rollout of ProSight Email Guard, tune your configuration to match your environment, develop auditing and reporting practices, train your management and end users on how to avoid spam and prevent virus propagation, and develop enforceable email policies. In addition, Progent's Cisco CCIE-certified consultants can help you plan, implement and troubleshoot a robust on-premises network infrastructure to support your email solution and efficiently integrate your local IT resources with ProSight Email Guard's cloud-based resources and services.
Progent's Microsoft-certified consultants offer world-class expertise providing remote and onsite IT consulting services for Microsoft Exchange including Microsoft Exchange Server 2016 consulting, Exchange Server 2013 support, plus support and migration services for legacy versions of Exchange Server. Progent also offers Windows Server consulting as well as support for the entire family of Microsoft Servers.
Download the ProSight Email Guard Datasheet
To see the ProSight Email Guard datasheet, click: ProSight Email Guard Spam and Email Content Filtering Datasheet (94 Kb PDF file).
Other Managed Services Available from Progent
In addition to ProSight Email Guard, Progent's ProSight suite of network monitoring and management services offers other affordably-priced managed service packages that address key components of your information system such as endpoint security, backup and disaster recovery, network infrastructure management, virtual machine hosting, and IT documentation management. By partnering with leading technology innovators, Progent can offer small and mid-size businesses the benefits of the same advanced technology used by global enterprises. Managed services available from Progent include:
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based analysis tools to guard physical and virtual endpoints against new malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the complete malware attack lifecycle including protection, infiltration detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
Progent's ProSight Enhanced Security Protection managed services offer economical in-depth security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that meets your company's specific needs and that allows you demonstrate compliance with government and industry data protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also assist you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.
- ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery Services
Progent has worked with advanced backup technology providers to create ProSight Data Protection Services, a portfolio of subscription-based offerings that deliver backup-as-a-service (BaaS). ProSight DPS services manage and monitor your backup operations and allow transparent backup and rapid restoration of critical files, apps, images, plus virtual machines. ProSight DPS helps you protect against data loss caused by hardware failures, natural calamities, fire, malware like ransomware, human error, malicious insiders, or software glitches. Managed backup services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these fully managed backup services are most appropriate for your network.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, monitor, optimize and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that any looming problems can be resolved before they can disrupt productivity. Find out more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Because the system is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Read more about Progent's ProSight IT Asset Management service.
- Active Defense Against Ransomware: Machine Learning-based Ransomware Identification and Cleanup
Progent's Active Defense Against Ransomware is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily escape traditional signature-matching anti-virus tools. Progent Active Security Monitoring services protect on-premises and cloud-based resources and offers a single platform to manage the complete threat progression including protection, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ransomware defense and cleanup services.
- Outsourced/Co-managed Service Center: Help Desk Managed Services
Progent's Call Center services enable your IT group to outsource Call Center services to Progent or split responsibilities for support services seamlessly between your internal support resources and Progent's nationwide pool of certified IT service technicians, engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk Service provides a seamless supplement to your in-house IT support group. User interaction with the Service Desk, delivery of technical assistance, problem escalation, ticket creation and tracking, performance measurement, and maintenance of the support database are cohesive whether incidents are taken care of by your corporate network support organization, by Progent's team, or a mix of the two. Learn more about Progent's outsourced/shared Help Desk services.
- Progent's Patch Management: Patch Management Services
Progent's support services for patch management provide businesses of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking updates to your dynamic information system. Besides maximizing the security and functionality of your computer environment, Progent's software/firmware update management services free up time for your in-house IT staff to focus on more strategic initiatives and activities that deliver maximum business value from your information network. Find out more about Progent's patch management services.
- ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected application and give your password you are asked to confirm your identity on a unit that only you have and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be used for this added form of authentication such as a smartphone or wearable, a hardware token, a landline phone, etc. You can designate several verification devices. To find out more about ProSight Duo identity authentication services, see Duo MFA two-factor authentication services for access security.
- ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is an expanding family of in-depth management reporting utilities created to integrate with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues such as spotty support follow-up or machines with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances productivity, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.
Download Progent's 10 Benefits of Managed IT Services White Paper
To download a white paper explaining why managed services are rapidly replacing the old break/fix model of network support for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to get an objective assessment of the health of their information system. Based on some of the leading remote monitoring and management tools available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the configuration of your core network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a cleaner Active Directory system. Both also include one year of advanced remote network monitoring and management. Advantages can include simpler management, improved compliance with information security standards, higher utilization of network resources, quicker problem resolution, more reliable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your organization's ability either to counter ransomware or recover rapidly following an assault by a ransomware strain like Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, Conti or Egregor. Progent will work with you personally to collect information concerning your existing security profile and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective security and backup/recovery system that reduces your vulnerability to a ransomware attack and aligns with your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.
Contact Progent for Email Solutions
If you want to find out more about using Progent's ProSight Email Guard managed services or if you need Progent's help to troubleshoot or enhance your email system, call 800-993-9400 or visit Contact Progent.