Progent's Microsoft-certified consultants can assist your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device management solution or help you to enhance your existing SCCM 2012 ecosystem to support your evolving business needs. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.
Our Experts Group offers consulting in key technologies that include Apple OS integration and applications; Consulting for Linux-powered, UNIX-powered, and Sun systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and specialized program help; CIO, management information analyst, and project management outsourcing; Custom applications development and deployment; Web, electronic business, EDI, and customer portal design and integration; DBM management and performance help; Business intelligence consulting; and Telecommunications architecture consulting.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, tune, manage and troubleshoot firewall environments built on Cisco ASA firewalls with Firepower Services.
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's production servers in a solution that gives the highest degree of dependability and expandability and is also simple to move to any data center. Progent's Private Cloud Hosting and Management options are based upon mature virtualization techniques that enable small and midsize companies with multi- platform environments to economize significantly on the costs of capital investments, infrastructure support, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Progent’s Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently connecting people, groups and information. SharePoint offers a central location for your workers or customers to connect to, organize, share and manipulate relevant information, files, and software and to interact with one another. SharePoint enables quicker and better decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge they’ve developed in a manner that makes data convenient to locate, download and apply. Progent's SharePoint consultants can help you to maintain your current SharePoint solution or migrate to the current version of SharePoint Server or to SharePoint Online.
Microsoft Dynamics GP/Great Plains software offers analysis and reporting capabilities that let you track all operations, revenues and expenses, and sales patterns with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can help you create reports that allow you to understand your business more completely, turning uncooked data into useful business information. Progent is able to enhance your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer custom line-of-business application development and web commerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Progent’s IT outsourcing support offerings for small companies include planning Windows XP, Microsoft .NET Server, and BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, resolving stubborn IT issues, and producing a comprehensive security plan. Progent can show you how to maximize system reliability and throughput via zero-downtime technologies, resilient network topology, and proactive network monitoring. Progent also provides special project assistance for major upgrades and can help with needs definition, product identification, bill of materials production, vendor qualification, purchasing logistics, and professional documentation. Progent’s computer outsourcing service also includes education for office productivity programs such as Microsoft Office XP.
Progent can assist your business in all phases of your migration to Exchange Server 2016 such as planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's seasoned group of network consultants and application experts have extensive background providing online and on-premises assistance for businesses of any size who want to incorporate Android phones and tablets into their IT networks so that users can work together while on the go. Progent has the breadth of skills to solve network issues that span numerous manufacturers and that represent a combination of legacy and up-to-date technology. Progent offers affordable online expertise to assist you with any facet of planning, configuring, managing and troubleshooting your BYOD solution. Progent can deliver occasional technical support to help you to handle especially stubborn IT problems, or Progent can provide comprehensive project management services to help you finish strategic network initiatives on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual classes to help you manage and operate Android phones to maximize their business value.
Progent's Sun Solaris family support services offer small and mid-size businesses and software developers support for administering and maintaining Sun Solaris environments that run with Microsoft-powered networks. Progent can give your organization contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient single consulting firm to help you create and manage a protected and reliable cross-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent clients without adequate internal resources to configure effective pilot systems, the lab cuts capital outlay and engineering risk while keeping vital IT projects on schedule.
Progent's UNIX platform support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient single consulting firm to show you how to create and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Mandrake.
Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your small business in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection requirements without adversely limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Progent provides national remote help and troubleshooting services for companies that run Solaris environments or whose information systems include a mix of Sun Solaris and Microsoft technology. Online IT help provides optimum leverage for your IT dollar by protecting client efficiency and shortening the hours billed for network repair services. Advanced online access tools and skilled service specialists and consultants allow Progent to handle the majority of IT problems without wasting time and money by going to your site. In most of situations your IT problems can be dealt with by telephone or through a mix of telephone support and remote access. Progent can make available Cisco CCIE network engineers and CISSP premier security specialists to assist with the most challenging network issues.
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and patches and can generate reports to verify full service restoration, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to plan, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Progent’s Microsoft certified consultants offer a range of support services for Dynamics GP. Dynamics GP is a financial and ERP tool built, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular design you are able to license only the capability you currently need, with the ability to expand clients and increase capabilities in the future. Progent’s Dynamics GP/Great Plains consulting experts can show you how to install, customize and administer the latest release of Microsoft Dynamics GP or migrate efficiently from an earlier release.
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of migrating to SQL Server 2017 and can help you to design and carry out a smooth migration of your current SQL Server environment to any network model including local, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support services ranging from as-needed architecture assessment or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget.
System Center Configuration Manager 2016 automates application and device deployment and updating, simplifies security and compliance settings control, keeps track of network resources, guards against company data leakage, performs network health reporting, enables secure end-user self service, and offers a single point of control for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can help your organization with any aspect of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
If your organization does not require immediate remote help but you think you will require technical services with your information system soon, you can save time and money and ensure that the appropriate expertise will be ready when you require it by contacting a Progent sales specialist and signing up as a customer. For details, call 800-993-9400 or send email to firstname.lastname@example.org.
Progent can help your business in any and all facets of your upgrade to Exchange 2016 including planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, enhance and troubleshoot their networking appliances such as routers, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding appliances that require critical software patches, or resolving performance issues.
Cisco's wireless IP phones are hardened wireless devices intended for professionals who are on the move within campus, warehouse, health-care or other environments where IT management wants portable phones that offer more administrative control, security and ruggedness than is achievable with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless IP phones typically requires that you configure and optimize numerous components of your Wi-Fi environment including access points, routers, wireless LAN controllers, and management tools. Progent's certified consultants can provide online and onsite assistance to help your organization build and manage a Cisco wireless VoIP phone deployment by delivering integration services that can range from troubleshooting the set up of an IP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
Progent's Apple Mac support engineers can assist you with a wide range of network foundation areas such as network architecture, remote and mobile connectivity, internetwork compatibility, security, and emerging technologies such as Voice over IP and high-speed wireless networking. For company networks built solely on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to deal with the complexity of planning, integrating, and maintaining a system infrastructure that is reliable, secure, efficient and aligned with your business goals. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
Progent's Cisco-certified CCIE experts can help organization to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated switches to modern devices.
Progent can provide small businesses with an information management expert who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy sensible IT products to improve business processes so they match more closely with your business goals. Your company can create and install a well thought out IT strategy without absorbing the cost of a full-time Chief Information Officer.
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or local support organizations who offer scant documentation or specifics of services done, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the support reports sent by each consultant to every client. The discipline of documenting and archiving service activity allows more efficient support and eliminates a variety of common problems such as when a support customer is virtually held hostage to a consultant who refuses to release vital service information.
Progent's Data Center engineers can show you how to identify high availability data centers that meet the particular requirements of your company. Fault tolerant colocation sites are especially attractive to small companies due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to create an in-house data center that offers even a minimum level of fault tolerance is too expensive for the majority of small businesses. Progent is ready to help you get all the benefits of non-stop data centers and fault tolerant colo sites by offering a full array of engineering and maintenance services.
Progent's Cisco-certified wireless networking experts offer remote and onsite consulting and support services to help you to design, configure, administer, optimize, and debug Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's experts can also assist your organization to plan and implement hybrid networks that combine local and cloud-based services and that provide easy access, advanced security and compliance, streamlined management, and consistent performance for all your mobile and desktop devices.
Progent's CISSP-premier network security experts can assist businesses of all sizes with any aspect of IT security. Progent can help create efficient cybersecurity solutions that guard a small business against modern threats or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid networks that accommodate local, remote, and mobile clients accessing network resources distributed across a mix of physical datacenters and public and private clouds.
Progent's Microsoft-certified consultants can deliver low-cost online and on-premises help to carry out your migration to Exchange 2010, produce comprehensive documentation of your upgraded messaging system, train your IT team and end users to get them up to speed rapidly on Microsoft Exchange 2010, and offer ongoing management services and engineering help. Progent's consultants can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and troubleshooting SCOM environments and offer companies of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Application Publishing with ISA Server 2006 allows greater control over intranet resources while enabling enhanced efficiency by making these resources available to legitimate remote users. Internet Security and Acceleration Server can guard business applications, services, and data throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert ISA Server experts can help you design, deploy, configure, and support Internet Security and Acceleration Server 2006 on your network so that your business achieves a smart and affordable combination of protection, productivity, and speed.
Progent’s wireless professionals can help small organizations design, choose, pilot, configure and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of security that equals or exceeds wired interfaces. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and deploy the wireless connectivity technology that match your company requirements.
important characteristics of Dynamics GP accounting include a modular structure that lets you license only the functionality you require, a standards-based architecture based on Microsoft technologies to protect your investment and offer a tightly integrated environment, enhanced reporting capabilities that allow you to monitor all activities, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to business data, the ability to process data from almost any db software or desktop software into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to create specialized programs. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP support professionals to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business solution.
Progent believes that a well designed and implemented information system is a vital piece for accelerating a company's growth, and we apply this credo in our corporate network infrastructure. We have created a non-stop virtual office infrastructure that allows our in-house consultants and authorized contractors to deliver rapid and effective support, collaborate easily on challenging projects, and gain from career and personal growth by acting as a member of an exciting business ethos of self motivation and freedom.
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop technical support are designed especially for small businesses who need fast availability of a Help Desk Service Center with expert phone support and full escalation capability but who must operate within a modest IT budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Software Selection and Integration.
The QTS (formerly Herakles) Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation site or if your business is planning on moving your main or disaster recovery equipment to the Herakles data center, Progent offers a range of affordable consulting services including data center relocation, system deployment and upgrades, infrastructure optimization, comprehensive project management, virtualization expertise, offsite network monitoring, centralized system management, software development, business continuity planning, security assessment, and the use of Progent's Test Lab.
Progent can assist you to plan a migration to Teams from Skype for Business and install, manage, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent's Microsoft Certified engineers offer world-class support for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-location Exchange Server rollouts or upgrades and can provide local personnel to assist enterprises with deployments of Exchange Server 2007 in the or any region served by Progent's engineers.
Progent's ProSight portfolio of managed services are intended to provide businesses who maintain small in-house IT administration and support teams with affordable access to world-class management tools and consulting expertise. Advantages of the ProSight line of managed IT services include predictable IT management expenses, automation of routine administrative processes, ongoing adoption of new technology, smooth migration from older technology to modern solutions, improved fit between information technology with strategic objectives, access to veteran IT experts, and allowing management to concentrate on business issues instead of ever-changing computer technology.
Progent's Microsoft-certified consulting experts can assist you to determine the benefits of Exchange Server 2010 for your company and can help you to plan and carry out an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide quick return on investment by increasing your productivity, cutting the expense of hardware and service, streamlining management, and integrating your vital communications technologies.
Progent’s Microsoft-certified consultants offer small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a common location for your employees or customers to connect to, manage, distribute and interact with useful data, files, and applications and to interact with one another. It allows faster and better decisions, more effective sharing across groups and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available within and outside a business network. Windows SharePoint Services join workers, customers, teams and major tasks with the information they’ve created in a way that makes data convenient to locate, retrieve and apply.
Progent can assist you in all phases of your migration to Microsoft Exchange 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, databases and logs; configuring HLB for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent's network professionals can assist you to analyze the potential benefits of Hyper-V-powered virtualization for your company, perform test installations to verify Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for smooth performance with virtual server technology, help you in moving to Windows Server 2008 and configuring Hyper-V, train your network management staff to monitor and administer Hyper-V, offer world-class consulting support for improving the security of your virtual machines, design and validate disaster recovery procedures that maximize system uptime, and provide ongoing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk services.
Progent has over 10 years of experience deploying, maintaining and troubleshooting the key components included with System Center and can assist you to plan, deploy, support, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can help you to migrate to the current version of System Center from a previous one or from a third-party datacenter management platform to provide the advantages of best-in-class provisioning, automation, security and compliance, plus infrastructure and application availability and performance monitoring.
Remote server management cards give IT managers complete control of a server without the need for an on-site visit. Using remote server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a high-availability company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver efficient remote technical help. Progent has experience with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Years of background providing Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique capability for supporting branch offices that need IT service with the responsiveness associated with with small companies but which includes professional client interaction, complete documentation, and compliance with corporate IT protocols. If your enterprise maintains a remote office located anywhere in California or any region served by Progent's consultants, Progent can offer a wide array of in-person and off-site network support services and system architecture assistance.
Cisco Unified Communications Manager (CUCM), originally named CallManager, acts as the core of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating with applications like Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and on-premises expertise to help organizations of any size to create and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting services that add optimum productivity. Progent can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for survivability, performance tuning, and integration with Exchange Server.
Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings management, inventories network resources, guards against company data leakage, performs health reporting, allows secure end-user self service, and delivers a single point of control for administering mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help you with any facet of planning, implementing, using and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments.
Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller technology.
Microsoft ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, VPN, and web caching solution for protecting the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft ISA Server 2006 experts can show you how to plan, cost-justify, pilot, implement, configure and support the Standard or Enterprise version of ISA Server on your network.
System Center Configuration Manager 2016 automates application and device deployment at scale, streamlines compliance settings management, inventories network assets, protects against company data leakage, performs network health monitoring, allows safe end-user self service, and delivers a single control mechanism for administering multi-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can assist businesses of any size with any facet of designing, installing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.
Progent's CISSP-certified network security experts can help organizations of all sizes with any aspect of IT security. Progent can help create efficient security systems that guard a small business against advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, online, and mobile clients sharing IT resources distributed over a mix of physical datacenters and public and private clouds.
Progent’s Wireless Consulting Services offer a convenient, economical way for businesses of all sizes to integrate, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Les Kent has a 35-year track record of effective technology integration, corporate administration, sales, and operations. He has demonstrated a knack for creating sophisticated IT solutions in his roles as as a system architect, software developer, project manager, implementation expert, and problem solver for small companies, start-ups, and global corporations.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting services are built upon proven virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer help and expert consulting for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, integration, update, and maintenance offerings include network design, deployment, project management, on-site and off-site technical support and troubleshooting, Call Center services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent is a pioneer in economically providing enterprise-class network support to small businesses. Progent's success in handling the IT service requirements of the chronically underserved small company sector is the combined outcome of major technical and process innovations that have eliminated much of the conventional expenses out of administering network support, added unprecedented professional expertise into the support mechanism, and significantly streamlined the solution cycle.
SQL Server 2014 includes major enhancements in key areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services that include system design, configuration, management, troubleshooting, and software development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
If you need help writing, enhancing, or repairing applications for Windows, any version of Linux, or for the Web, Progent’s team of programmers, database architects, and software project managers can make sure you get the job done on schedule and within your budget. Progent's experienced application programmers can provide cost-effective and efficient online consulting for jobs as simple as creating VBA scripts for Excel or as challenging as developing line-of-business database applications built on Microsoft SQL Server or MySQL.
Progent can help your organization to plan an upgrade to Teams from Skype for Business Online and install, manage, and debug a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist businesses of any size to design, deploy, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers occasional support for fixing particularly stubborn problems, or comprehensive project management services. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of thorough testing and extensive experience with information security architecture. ISSAP security experts have in-depth knowledge of access management mechanisms and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can help your business with all aspects of secure network architecture.
Progent’s Cisco-Certified technology consultants offer experienced PIX Firewall support services covering architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat protection, and secure access services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of protection, performance and availability for information networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progent’s Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent’s Microsoft-certified consultants can provide organizations of any size consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, groups and data. SharePoint offers a common spot for your workers or clients to access, organize, share and interact with relevant information, files, and applications and to communicate with other people. SharePoint enables faster and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the data they’ve created in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 migration plan that minimizes network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the background to finish your project rapidly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and design services include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.
Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, tune your network for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, develop a corporate-wide security plan, automate IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Altaro VM Backup offers small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular recovery capability for specific files and emails, extensive support for Windows CSV and vCenter for handling larger environments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of services to assist you to design, deploy, manage and troubleshoot a backup/restore system based on Altaro VM Backup.
With virtual server technology, businesses are able to run many virtual machines on a single actual server. Virtual server technology enables IT organizations to enjoy all the benefits of server isolation, while avoiding the costs associated with buying additional server equipment. Virtualization is the enabling technology for building private clouds, which provide major benefits such as lowering the costs of capital equipment, facilities, and administration while enhancing information security, network reliability, and recoverability. Other important server management technologies are network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management consultants can assist you with all areas of server virtualization and management to allow your company to cut costs and conserve time.
Cisco has developed an extensive product line of routers that includes routers designed to deliver the protection, bandwidth, and reliability required by organizations from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your network and to make it easy to grow as you support new users, start new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
The CISA accreditation is a recognized achievement that represents expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation has consultants pass an extensive test given by the ISACA international professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit professional able to help businesses in the areas of information systems audit services, IT enforcement, systems and infrastructure lifecycle, information technology service delivery, protection of data assets, and business continuity preparedness.
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft Premier network consulting experts. With Progent's economically priced network support packages, small and midsize organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks world-class reliability, protection, and performance.