Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and world-class protection for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
Progent’s Technical Response Center offers low-cost national after-hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide extended hours phone support and online secure computer access to isolate and repair network problems quickly and economically.
Cisco's Catalyst wireless controllers simplify the administration of wireless networks by unifying the provisioning and management of wireless access points, tuning wireless performance by limiting the impact of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening data security by identifying threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's modern wireless controller technology.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Cisco Cisco Unified Communications Manager (CUCM), originally named CallManager, operates as the heart of Cisco's collaboration platform. Cisco Unified CM and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating tightly with apps like Unified CM IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's CCIE-certified consultants can deliver effective and budget-friendly online and on-premises support to assist businesses of all sizes to build and maintain Unified CM deployments by providing Unified Communications Manager integration and technical support consulting services that add optimum business value. Progent can help with any facet of CUCM setup and troubleshooting in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR routers with CUBE support, creating Cisco UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Progent offers advanced online support to help businesses integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help your it team to design and manage hybrid environments that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid topologies that utilize on-premises IT assets as well as public cloud services. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud migration support services such as Azure hybrid cloud planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Progent can provide access to a veteran consultant with years of experience configuring, managing, and enhancing telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT support team, your ISP, and your telepresence technology vendor to help your company maximize the strategic value of your telepresence ecosystem.
Progent's CISSP-premier network security consultants can help organizations of all sizes with any facet of information system security. Progent can create cost-effective security systems that guard a small office from advanced threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid networks that support local, online, and mobile clients accessing network resources spread across a mix of physical sites and various clouds.
Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a redesigned architecture. These enhancements favorably impact key facets of IT including manageability, high availability (HA), security and compliance, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the possible business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT staff to maintain your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange Server 2013.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Microsoft consultants can provide in-depth support in deploying, managing and troubleshooting any edition of Project Server and can deliver a wide variety of affordable remote consulting services based on proven best practices to help businesses of any size to get all the benefits of this powerful platform. Support services offered by Progent include system planning, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network optimization, and customized webinar training classes.
Progent’s IT outsourcing packages offer budget-friendly network consulting for small companies. Whether it involves designing system architecture, creating an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and minimize uncertainties, permitting IT service budgets to increase in a more linear and controlled fashion than is feasible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available system architecture for your vital business software based on Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent’s team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional experience, in the trenches of network service, performing a broad range of technical tasks for an extensive array of customers. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent instills in its support personnel. This guarantees that you get not just world-class technical help, but also a support engineer with proven approaches for applying computer knowledge to solve actual IT problems rapidly.
Progent's Microsoft-certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop pilot programs and migration strategies, install Windows Server 2008 with your IT infrastructure and workload, train your IT personnel how to run enhanced administration utilities, and provide ongoing consulting and technical support via affordable alternatives including Helpdesk service and remote technical support.
Cisco's wireless IP phones are hardened Wi-Fi devices intended for professionals who are on the move within campus, warehouse, retail or other environments where IT management wants portable phones that offer more control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams configure and optimize numerous key pieces of your Wi-Fi infrastructure such as APs, routers and switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified consultants can provide remote and on-premises support to help you build and maintain a Cisco wireless IP phone deployment by providing integration services that can range from debugging the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, reduces long-term support demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and design services include expertise with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business needs.
By using virtual server technology, businesses are able to operate many virtual servers on a single physical server. Virtualization technology allows businesses to enjoy all the benefits of server segmentation, while avoiding the costs associated with buying additional server hardware. Virtual servers are also the critical technology for private clouds, which offer major benefits including lowering the costs of capital equipment, facilities, and administration while improving data security, system availability, and recoverability. Other useful server management options include network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's professional server management specialists can assist you in all aspects of server virtualization and management to enable your business to cut expenses and conserve time.
Progent's certified Windows Server 2019 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's Microsoft-certified professionals have more than a decade of background providing email support for companies ranging from small offices to large enterprises. Progent offers affordable support for all editions of Exchange Server to enhance email and virus protection, design high availability email environments, and facilitate off-site and mobile email connectivity. Progent’s Microsoft Exchange support services can assist you in designing and implementing a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent also provides support for Windows 8, Windows 7, Vista, and Windows XP desktops using Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Exchange Server 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and introduces powerful new features plus a revamped structure. These enhancements affect key IT areas such as ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, design a cost-effective test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and management services for Microsoft Exchange 2013.
Progent is committed to information transfer from Progent's support experts to customers. By educating clients to deal with technical issues that are within their scope, Progent can focus on offering high-value skills where Progent faces few competitors. Small businesses who work with familiar independent consultants or who maintain in-house IT personnel benefit when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, secure, and productive.
Progent can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security and compliance, and boost productivity by ensuring that operating systems and applications stay up to date, managing licensing, and reporting resource usage patterns so you can make smart purchasing decisions. When your organization is ready to update your SCCM 2007 configuration management solution, Progent can help you to plan and carry out an efficient migration to SCCM 2012.
System Center 2016 delivers major enhancements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.
In performing consulting tasks for enterprise clients, Progent uses a structured approach driven by specified milestones so as to achieve budgetary, scheduling and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All phases are documented to provide a detailed description of IT services performed and to assist in downstream network maintenance.
Progent's Check Point firewall consultants can help you plan, deploy, and administer firewall environments built around Check Point NGFW security gateways and Check Point's cloud-based security services. Progent's consultants can also help you support legacy Check Point firewalls or upgrade efficiently to Check Point's next-generation security gateways.
Progent can provide affordable online consulting to assist businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Cisco's Meraki MS family of switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified consultants offer affordable online consulting to help your company to plan and implement an efficient network architecture based on Meraki switches, streamline network administration with Meraki's cloud-based management tools, define policies to ensure security and compliance, develop and test a disaster preparedness plan, and resolve technical issues related to any facet of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a unified networking infrastructure.
Progent’s Microsoft certified consultants offer a range of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and business analysis platform built, like all Microsoft financial solutions, on the expandable and popular platform of Windows technology. Dynamics GP provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and integrate, and with its modular approach you can license only the capability you currently need, with the ability to expand clients and enlarge capabilities when necessary. Progent’s Dynamics GP/Great Plains support engineers can help you deploy, configure and manage the latest release of Microsoft Dynamics GP or migrate efficiently from an older release.
MS Communications Server provides Instant Messaging and presence as part of an extensible, world-class package featuring enhanced security, seamless compatibility with popular Microsoft products, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers cost savings and elevated operational efficiencies, enhanced individual productivity, and better intellectual property security. Microsoft Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support and mediation help for your Office Communications Server environment and can assist your organization to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and implement an efficient migration that will add significant strategic value to your information network
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, track, optimize and troubleshoot their connectivity hardware such as routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding devices that need critical software patches, or resolving performance bottlenecks.
If your business computer system mixes Solaris technology with Windows, Progent can help you to incorporate your computers into a unified environment that permits all your operating systems to coexist for simple management, seamless information exchange, high dependability, superior performance, and tight protection. Progent's Solaris and Microsoft Windows coexistence support services include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network support and repair, on-site technical support, and Help Desk Call Center outsourcing.
Server growth puts pressure on network budgets and administrative resources. Server reduction via a virtual architecture offers lower TCO of servers and faster return on investment, more efficient utilization of physical computers, simplified operations, increased network uptime, and easier management. Typical uses for virtual machines include resource consolidation, low-cost platforms for mission-critical legacy applications running on outdated operating systems, and affordable isolation of program development or evaluation systems from production systems.
Progent's Microsoft Certified professionals can provide world-class consulting for enterprise-wide deployments of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-site Exchange Server 2007 rollouts or upgrades and can supply onsite personnel to help enterprises with deployments of Exchange Server 2007 in the or any region covered by Progent's consultants.
Before Progent’s Microsoft Operations Manager solution, network problems were handled reactively, after users complained about them. With the help of proactive, automated alerts and trend reports created by MOM, Progent is now able to ward off network troubles before they becomes critical enough to impact network uptime. Because of MOM, Progent can resolve potential problems before clients know that the problems exist. Progent has background with MOM 2005 and MOM 2000 to deliver small company networks enterprise-class service continuity, safety and performance.
Progent offers fast online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can link to your environment via powerful remote diagnostic tools to deliver fast and affordable troubleshooting and repair of urgent network problems.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to create custom line-of-business applications and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you design reports that allow you to analyze your business more effectively, turning uncooked information into valuable insights into your business.
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive customer relationships. Built-in Sales and Customer Service components allow in-house staff to share information to help promote sales success and offer consistent, effective customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.
Progent can help your organization to design a migration to Teams from Skype for Business and configure, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over 25 years of experience assisting manufacturing and distribution organizations to simplify complex supply chains and improve the efficiency of key processes to bring products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP specialist with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite consulting that spans from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, training, and DBA services.
Progent can provide online and onsite consulting to assist you with any facet of BI reporting ranging from debugging or modernizing applications to planning and implementing a comprehensive business intelligence solution. Progent's BI experts can help your company to support your existing BI system, assist you to upgrade databases and applications from an outdated reporting product to a current solution, and deliver custom online mentoring to meet your individual requirements. Progent’s business reporting consultants offer experience in the leading business intelligence reporting tools such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or on-premises configuration and debugging services to assist you to design, configure, update, tune, administer and debug Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your wireless environment with your wired network and cloud-based resources to create a seamless enterprise connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and configuration of Aironet Wi-Fi APs to work with your specific workplace design, building structure, and anticipated network traffic.
Progent's Microsoft-certified engineers offer in-depth support in implementing, managing and debugging any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable remote support services based on industry best practices to assist organizations of all sizes to receive all the benefits of this leading platform. Support services available from Progent include system planning, installation and migration, strategies for safe collaboration among onsite and offsite users, network optimization, and customized online training.
Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to meet your particular business needs. Progent’s Microsoft-certified support experts provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce integration support for secure, company-wide information sharing plus integration with Customer Relationship Management programs.
Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you create a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, zero-downtime network architecture that addresses reliability issues involving a wide range of infrastructure technologies and procedures.
Progent's support services for software/firmware update management offer organizations of all sizes a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, such as printers and scanners, infrastructure appliances such as switches and Wi-Fi APs, and IoT devices such as sensors and health monitors.
Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progent delivers the help of Microsoft and Cisco-Certified IT consulting experts to show clients economical alternatives to help companies optimize the benefits of Microsoft and Cisco products. For environments that range from remote offices to nationwide enterprises, Progent's network consultants can assist you to enhance your information system's e-mail infrastructure, protection, reliability, throughput, and system management.
Progent can provide economical online support from IT engineers skilled in a broad range of utilities and technologies that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent can provide expertise for leading data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can assist you to install, enhance, or troubleshoot backup/restore solutions for a variety of environments including local, edge to datacenter, cloud, or a mix.
Top Quality Postini Technology Consulting Services
Progent offers a variety of network service bundles for small organizations. These information technology outsourcing and server monitoring services are based on the proactive problem handling abilities of Operations Manager, a next-generation server and system management software platform that tracks the reliability, throughput, and safety of your information system and identifies potential problems before they can bring down your system. With Progent's economically priced IT service packages, small businesses can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.
Progent offers affordable online access to an Oracle-certified MySQL RDBMS DBA or software programmer and can assist organizations of all sizes to integrate and maintain MySQL within a reliable IT infrastructure that offers advanced speed, expandability, and security. Progent also has experience assisting companies port databases from Oracle to MySQL.
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to leading practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Progent can show you how to prepare and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your protection, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce productivity disruption by creating and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce programs that work transparently with Dynamics GP/Great Plains.
Progent offers small businesses two ultra-affordable security inventory scanning packages that provide, for a preset fee, remotely managed scans of your network security profile which are evaluated by expert information security specialists who interpret the results of the remote scan, deliver objective summaries of your current network security, and offer suggestions for improvements. Progent offers two non-overlapping security evaluation scanning packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while providing enterprise-quality assessments of your network's vulnerability to attack.
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or local support organizations who offer scant documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by each staff member to every customer. The discipline of detailing and organizing service activity allows more efficient support and eliminates a variety of common problems such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.