Additional Topics of Interest

ProSight Reporting Remote Infrastructure Management Integration Services
24-Hour ProSight Reporting Remote Infrastructure Management Support and Integration

ProSight Reporting is a growing family of in-depth reporting plug-ins designed to work with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

Non-stop Network Outsourcing
Fault Tolerant Data Center Support

Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience assisting small and mid-size businesses to reduce system downtime by offering affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, data backup and restore solutions, and transparent maintenance. Progent's business continuity consultants can assist your company to plan and validate a sensible business continuity strategy that matches your business goals and budget. Progent's disaster recovery engineers can assist you to design, deploy, and maintain resilient technologies such as redundant Internet connectivity, virtualization, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.

Microsoft Operations Manager Engineer
Server Monitoring Technical Support Services

Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can afford a level of network stability that was previously reserved for large enterprises. Progent offers a variety RMM solutions available as economical service packages designed to help your company to detect and resolve a most IT network problems before they get big enough to impact productivity.

Remote Workers Helpdesk Services Online Support Services
Work from Home Helpdesk Services Setup and Support

Progent can provide small and mid-size companies supplemental or fully outsourced Help Desk support for a remote workforce.

Virtual Server Technology Engineers
Server Management Online Troubleshooting

With virtual server technology, companies are able to run multiple virtual machines on one physical server. Virtual server technology enables IT organizations to enjoy all the advantages of server isolation, but without the expense associated with purchasing additional server hardware. Virtual servers are also the critical technology for private clouds, which provide major benefits including lowering the costs of hardware, datacenter facilities, and management while enhancing data security, network reliability, and recoverability. Other key server management technologies include server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's certified server management consultants can help you with all aspects of server virtualization and management to enable your company to cut expenses and conserve time.

Microsoft Experts Dynamics GP Great Plains Software Computer Consultant
Microsoft Expert Remote Support Services Dynamics GP/Great Plains Features

Progent can help you plan and execute a smooth migration to Dynamics GP so that you retain your data, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize productivity interruption by creating and executing a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce programs that work transparently with Dynamics GP.

Open Now Automated Server Inventory Specialist
Desktop Monitoring and Reporting Remote Technical Support

ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system running efficiently by tracking the state of vital devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT staff and your assigned Progent consultant so all potential problems can be addressed before they can impact productivity.

Consult Endpoint patch management
Security patch management Specialist

Progent's support services for software/firmware update management offer businesses of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your servers, endpoint devices scanners, network infrastructure appliances such as switches and Wi-Fi APs, and IoT devices like sensors and health monitors.

Wi-Fi 6 wireless controller Online Help
3504 wireless controller Consultant Services

Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi access points, tuning wireless throughput by limiting the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and strengthening security by identifying threats and analyzing traffic content based on user class and location. Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.