E-Mail Guard represents a complete service for blocking spam and viruses. E-Mail Guard addresses the security and management of corporate email by offering constantly updated spam and virus blocking, policy management, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting utilities plus outgoing email filtering to help you fix your e-mail system and specify and regulate company security policy.
Progent's Microsoft-certified engineers can provide low-cost remote and onsite support to carry out your migration to Exchange 2010, generate extensive documentation of your upgraded email system, educate your IT staff and users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer continuing management consulting and technical help. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
If you are developing Linux-based applications in an environment that includes MS Windows-based servers, PCs, and office applications, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your field of strategic expertise without the constant hassle of maintaining your business network. Through the use of smart network monitoring and by providing online and on-site assistance as your company needs it, Progent represents an affordable way for maintaining an information system that provides excellent reliability, protection, and efficiency. Progent's Linux developer support offerings include full-service information technology outsourcing, virtual infrastructure, remote and on-site service and repair, proactive network monitoring services, and Help Desk Call Center support.
Progent's SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate practices.
Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the maximum degree of dependability and scalability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting and Management options are built upon mature virtualization technologies that allow small and midsize businesses with multi- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while achieving world-class reliability and an unprecedented level of vendor independence.
Office 365 is Microsoft's growing family of productivity programs and cloud-hosted services available on a subscription basis. Office 365 programs and cloud-based services are offered in a variety of subscription plans intended for markets from individuals and households to global enterprises. Progent can provide fast and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription options available with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid networks that transparently integrate on-premises and cloud products and services.
If your office network combines Linux technology technology with MS Windows, Progent can assist you to integrate your IT resources into a cohesive environment that permits all your operating systems to coexist for simple administration, transparent information exchange, high dependability, enhanced performance, and strong security. Progent's UNIX/Linux and Windows coexistence support offerings feature network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network help and troubleshooting, in-person technical support, and Help Desk support.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and onsite consulting, application development, and debugging services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a seamless information management system.
System Center 2016 Operations Manager helps to promote consistent performance and maximum availability for critical applications by offering centralized, cross-platform tracking of IT resources deployed across on-premises systems and cloud environments. Progent's SCOM consulting group can provide advanced remote and onsite support to assist businesses of all sizes to plan, implement, tune, update and troubleshoot Operations Manager 2016 deployments. Progent can assist you to move to SCOM 2016 from earlier versions or from different monitoring products, or combine multiple monitoring systems into a unified infrastructure management solution. Progent can also help you extend your SCOM 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Microsoft CRM helps mid-market businesses build profitable client relationships. Integrated Sales and Customer Service modules enable in-house staff to share information to help promote selling success and deliver steady, effective customer service. Progent can set up the optimal server and communications infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service data.
With Catalyst switches for small and medium-sized businesses, Cisco enables companies to gain all the benefits of bringing smart traffic control to their networks. Cisco's switching product line allows you to deploy capabilities that make your network infrastructure sufficiently available to handle time-critical requirements, expandable to facilitate growth, secure enough to protect restricted information, and designed for differentiating and controlling all traffic to streamline system performance. Progent's CCIE certified consultants can help you select and deploy Catalyst switches appropriate for your company. In addition, Progent's CISA certified security consultants can help you create a comprehensive protection policy and set up Catalyst switches so they help enforce your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and repairing Microsoft SCOM solutions and offer organizations of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to remediate critical problems detected by System Center 2012 Operations Manager.
Progent provides IT support for medium size businesses with 100 to 250 system users. The medium size business or office has typically been an overlooked part of the market for network consulting expertise. The overhead and service delivery practices of large outside support organizations make them excessively expensive for the typical small company or small medium business (SMB), which usually relies on a modest IT budget with which to support an IT network whose advanced technology and capability are frequently comparable to the networks of much bigger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network technology and 24x7 server monitoring, dramatically reduces the network maintenance expenses of an SMB while providing the small organization with big-company service from certified, IT experts knowledgeable in a wide array of small business technologies. If your medium size organization or small business is looking for levels of IT support needed for a medium size organization without budgeting enterprise costs, contact Progent.
Progent's Power BI experts can help your business to plan, deploy, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to organize your source data for Power BI visualizations. Progent can assist you implement and administer an on-premises, cloud, or hybrid network model for Power BI.
Progent's Microsoft and Cisco certified computer engineers can provide expert help with a wide range of products and technologies and can deliver that assistance online nationwide or in person in major cities throughout the United States and anywhere in . Progent provides remote help for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft Windows and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for complex network issues, plus the support of CISSP and CISM-accredited security consultants to assist with high-level security design and troubleshooting. Progent has provided remote troubleshooting to businesses in every state in the United States.
Progent’s Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these products to uncover many threats that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an objective assessment of the overall health of their network. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner and safer Active Directory environment. Both options also provide the ongoing advantages of advanced remote network monitoring and management technology. These benefits can include simpler network management, improved compliance with government and industry security standards, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime.
Progent can assist businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help you to migrate from an older version of SCVMM or from another management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM environment to make sure you realize maximum business value.
Cisco's security and remote connection products for small businesses offer a comprehensive range of manageable security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco CCIE and CCNP certifications who are able to assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align best with your company goals.
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered support activities. Unlike many independent consultants or local service firms who provide scant documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support reports sent by each consultant to each customer. The discipline of detailing and archiving support activity allows more efficient support and avoids a variety of typical problems such as when a service customer is virtually held hostage to a consultant who refuses to let go of vital service information.
Progent’s Technical Response Center (TRC) provides low-cost national extended hours online assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer extended hours phone support and online secure network connection to troubleshoot and resolve network problems rapidly and affordably.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's application experts offer in-depth consulting, custom development, deployment assistance, and online classes for popular business applications covering key areas including ERP, general accounting, management reporting, web commerce application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting support remotely, Progent can help small businesses throughout the U.S. to save the lost productivity and fees related to travel and on-site activity without compromising the high quality of technical services.
Progent's Cisco IP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Progent imposes no minimum charge and asks no monthly commitment for services delivered during normal business hours. Progent's small granularity does away with large bills for fast solutions so you will not be tempted to permit minor problems to stay unaddressed.
Progent’s expert software programmers, database architects, and program management consultants can assist enterprise clients to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by offering database architects and software programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to integrate SharePoint with additional data sources like Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also can provide expertise with multiple web development technologies and can help clients to create, enhance, troubleshoot, or port web applications to utilize the most current web technology.
Progent can provide affordable online consulting to help you to plan, deploy, and fix any facet of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical roadblocks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and scalable infrastructure that aligns with your computing model. Progent can also provide online or onsite training to help manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the strategic value of your information network.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any aspect of IT security. Progent can help implement cost-effective security systems that guard a small office from advanced malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile users sharing IT resources spread across multiple physical datacenters and various clouds.
Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped structure. These enhancements affect key IT areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential business benefits of upgrading to Exchange 2013, design a cost-effective validation and rollout plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Exchange 2013.
Progent can deliver a wide array of low-cost remote and onsite support services to help you to deploy, administer, and troubleshoot workstations and handhelds powered by Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
If you are producing Linux-based applications on a network that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your field of high-value know-how without the constant distraction of managing your company information system. Through the use of smart network monitoring and by delivering online and on-site assistance when your business needs it, Progent offers an affordable alternative for maintaining an IT system that provides high dependability, protection, and performance. Progent's Linux developer support offerings feature full-service information technology outsourcing, virtual infrastructure, remote and on-site support and repair, 24x7 monitoring, and Help Desk support.
Progent’s consultants provide experience in multiple technologies related to mobile networking including system architecture, wireless data synchronization, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified experts can save your company work and money by applying their wireless experience to show you how to select and configure wireless connectivity technologies that make sense for your company. Progent can also tune your IT infrastructure so that mobile handhelds perform better.
If you are an information technology engineer with technical support experience, joining Progent and working for our clients will expand your skills through interaction with Progent's team of mutually supportive, high-output consultants. Progent's concentration on providing network expertise and computer help to small and midsize companies will offer you the opportunity to work in depth with decision makers and add significantly to the success of dynamic organizations. Also, Progent's virtual office environment provides the most advanced technology for remote support and wireless access to help you to deliver fast fixes when you troubleshoot business-critical problems.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management strategy following best practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines.
Dynamics GP allows you to expand and manage your company more efficiently by offering deep availability of decision-driving information and a rapid return on investment. Dynamics GP/Great Plains offers major productivity benefits such as its ability to expand the presence of your organization, manage your financials, computerize financial processes, standardize procedures across your business, refine inventory control, increase order accuracy, grow revenue and minimize lead-time, and increase free cash flow. Progent can show you how to configure and maintain a reliable, secure server and network foundation to support Great Plains, and can provide experienced Dynamics GP support professionals to help you reap all the advantages of your Microsoft Dynamics GP software.
Cisco has developed an extensive product line of routers including routers built to provide the security, performance, and reliability demanded by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network uptime. Progent can help you select and configure Cisco routers to build a reliable foundation for your network and to make it economical to expand as you support new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.
Progent’s expert software programmers, database architects, and project managers can assist large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can assist clients fill in expertise gaps by offering database designers and software programmers skilled in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with other data sources such as SQL Server and Excel to build data-intensive intranets and portal sites. Progent also can provide expertise with web development tools and can assist businesses to create, expand, troubleshoot, or port web applications to utilize the latest advances in web technology.
Progent can assist your company to design and execute an efficient transition from a UNIX-based information environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to preserve your information and reduce productivity discontinuity by designing an efficient transition plan that protects your existing assets in UNIX software and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of current environment, migration planning and testing, Microsoft Exchange migration expertise, information and application software porting, and server and storage transition and economization.
Progent can provide the affordable services of remote Internet connectivity experts to assist your organization to evaluate or enhance your ISP services so your Internet access solution matches your business requirements. Services available from Progent include assessment of your existing bandwidth use, vendor and plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and configuring additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Progent's seasoned team of network consultants and subject matter experts have extensive experience providing remote and onsite assistance for businesses of any size who want to incorporate Android phones into their information systems so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of know-how to solve network issues that span numerous vendors and that represent a mix of older and current information technology. Progent offers budget-friendly online consulting to help you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to help you to resolve particularly challenging technical problems, or Progent can provide comprehensive project management services to help you finish major network initiatives on time and on budget. Progent can help with local, cloud-based, or hybrid network environments and can provide support for operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and use Android phones efficiently.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create test environments and rollout strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management team, develop a corporate-wide security strategy, automate network management, assist with creating applications, and generate and validate a DR/BC plan.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in a solution that gives the highest degree of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting services are based upon proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital investments, system maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
Progent’s consultants provide expertise in multiple technologies relevant to mobile networking such as network topology, wireless data synchronization, wireless security, mobile e-mail, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified consultants can save your business work and money by applying their wireless expertise to help you choose and integrate mobile connectivity solutions that fit the needs of your company. Progent can also tune your IT architecture so that mobile handhelds work more reliably.