Spam and Virus Filtering and Email Encryption
Email Guard Cloud-based Filtering
Questions and Answers
- Email security involves a lot of buzzwords. What do they mean?
- What is Email Guard?
- What is the danger of email-based attacks?
- What is the architecture of Email Guard's security solution?
- Why does Email Guard use a hybrid design with cloud services and on-premises hardware?
- What email-based threats does Email Guard block?
- What is Progent's role in delivering the Email Guard solution?
- Why is it important to filter outbound email?
- Why can’t my firewall stop spam or Directory Harvest Attacks?
- How does Email Guard support email encryption?
- Is Email Guard difficult to manage?
- What email platforms are supported by Email Guard?
- How does Email Guard impact email performance?
- How does Email Guard avoid blocking legitimate email through false positives?
- How can I get help now with email security?
For a glossary of common email security terms, see Glossary of Terms Related to Spam Filtering Technology.
What is Email Guard?
Email Guard is a spam filtering service and email security solution designed for small and mid-sized businesses. Email Guard combines the world-class cloud infrastructure and services of top data security companies with proven on-premises security gateway hardware to protect inbound and outbound email against spam, viruses and other email-borne threats and also offers outbound data protection via content filtering and encryption. In addition, Email Guard's centralized monitoring, management and reporting tools help you administer and troubleshoot your email system and define and enforce corporate email policy.
What is the danger of email-based attacks?
About 70% of email is spam. 3% of emails have malicious attachments. 91% of successful hacks begin with email attacks. Spam lowers productivity. Viruses and advanced persistent threats (APTs) can steal and information and money, and shut down your network. Poorly secured email systems can violate government regulatory requirements and industry standards and expose you to litigation.
What is the architecture of Email Guard's security solution?
Email Guard uses a hybrid architecture that includes cloud-based resources as well as on-premises email security gateway hardware. The Cloud Protection Layer prevents 95% of spam and the vast majority of viruses and other malware from ever reaching your security perimeter. The on-premises security gateway appliance provides deep, multi-level inspection for inbound threats including spam embedded within images. The security gateway also offers spam and virus protection, policy based content filtering, rate control, and cloud-assisted encryption for outbound email. In addition, Email Guard's architecture provides centralized web-based administration with comprehensive monitoring and reporting plus options for role-based management delegation. A cloud-based Update Center enables zero-hour defense against newly discovered threats and keeps the Cloud Protection Layer and the security gateway up to date without management intervention.
For a detailed discussion of Email Guard's architecture, see Email Guard technology and architecture.
Why does Email Guard use a hybrid design with cloud services and on-premises hardware?
The combination of cloud-based and on-premises resources used by Email Guard provides better security, performance and resilience than would be possible with a one-dimensional architecture. For zero-hour security, the cloud-based Update Center provides 24x7x365 monitoring of worldwide threats, develops defenses, and distributes updates in real time to Email Guard's local security gateway appliance. In addition, the Cloud Protection Layer blocks the vast majority of spam and malware before it ever reaches your security perimeter, which enhances both security and system performance. Security and performance are also improved by the ability of the purpose-built local gateway to perform deep analysis of email traffic, including image scanning, before traffic reaches your email server. To stabilize performance, the local security gateway offers rate control for inbound and outbound email. For resilience, Email Guard's Cloud Protection Layer offers spooling. If your local data center goes down, spooling allows you to store all your inbound email in the cloud for up to 96 hours or direct it to an alternative destination while you fix the problem.
What email-based threats does Email Guard block?
The Email Guard security gateway provides consecutive security filters that include Denial of Service (DoS) and security protection, rate control, IP reputation analysis, sender authentication, recipient verification, virus protection, user-specified policy enforcement, signature analysis, intent analysis, image analysis, Bayesian analysis, and spam rules scoring. This results in fast, comprehensive email protection against spam, viruses, spoofing, phishing, directory harvest, and spyware attacks. For a glossary of these and other terms used in email security, see Glossary of Terms Related to Spam Filtering Technology.
What is Progent's role in delivering the Email Guard solution?
Progent can help you plan your Email Guard deployment, recommend security gateway hardware appropriate for your expected workloads and security requirements, configure your gateway, integrate Email Guard with Exchange Server or any other email platform, define and configure policies for inbound spam and outbound content filtering, set up and test outbound encryption, design and implement a high-availability solution that can include clustered security gateways, set up an efficient management system that takes advantage of delegated administration, and provide training, ongoing consulting support and troubleshooting services.
Progent's Microsoft-certified consultants can provide Microsoft System Center Operations Manager consulting so you can monitor your entire email and network infrastructure and resolve potential problems before they impact network productivity. Progent's Cisco-certified CCIE network consultants can help you design, build and troubleshoot a network infrastructure that supports both the on-premises and cloud-based resources that make up your Email Guard ecosystem. Progent's CISSP-certified cybersecurity consultants can help you plan and validate a cohesive security environment that protects your business against email-borne, web-based and internal threats and that complies with government regulations, industry standards, and your own corporate policies.
Why is it important to filter outbound email?
Outbound filtering provides two major benefits: data loss protection (DLP) and reputation protection. DLP stops sensitive information from leaking out of your business via careless emails. Leaked data can result in regulatory infractions, identity theft, and loss of competitive advantage. It can also lead to litigation. The Email Guard security gateway includes pre-defined content filters such as HIPAA, credit card numbers, and Social Security Numbers. Email Guard also allows you to create custom content filtering policies covering specified keywords, categories, or character sets. Content filtering policies can be configured to block, quarantine or encrypt messages automatically.
Outbound filtering can also block spam and viruses sent by internal computers that have been compromised, which is a serious vulnerability in BYOD (Bring Your Own Device) environments. Organizations which allow spam and viruses to be sent out can be placed on block lists, or "blacklisted". This loss of reputation can hurt productivity and profits.
Why can’t my firewall stop spam or Directory Harvest Attacks?
Conventional firewalls offer little or no protection against spam or Directory Harvest Attacks. Inbound email often passes through the firewall to your email server without regard for message content, message size or address, creating an opportunity for spam and viruses to enter and making your email system vulnerable to directory harvesting.
How does Email Guard support email encryption?
Email Guard utilizes a cloud-based Message Center to handle the encryption and delivery of outbound email. Administrators can establish multiple policies for determining which emails are automatically encrypted. These are then sent securely over TLS to the Message Center where they are encrypted using AES-256 and stored for retrieval. The Message Center sends the intended recipient a notice that includes a URL to visit in order to retrieve the encrypted email. Once establishing a password, the recipient can read the encrypted message. Any replies are also encrypted at the Message Center. In addition, Email Guard includes a plug-in for Exchange Server which lets users choose to encrypt individual emails. For more details about how Email Guard encrypts outbound email, visit Email Guard technology and architecture.
Is Email Guard difficult to manage?
Email Guard includes a browser-based management portal designed to be easy to use for administrators in small and mid-size organizations. The portal's dashboard offers centralized monitoring and control of hardware, services, policies and configurations, and keeps extensive health and performance statistics on inbound and outbound email. You can easily track by day or hour the number of inbound and outbound messages blocked, quarantined, and rate controlled; the inbound messages tagged and allowed; and the outbound messages sent, redirected, and encrypted. Granular policy control includes delegated domain administration, delegated help desk role, and individual user policy control. For more information about Email Guard's cloud-based management features, see Email Guard technology and architecture.
What email platforms are supported by Email Guard?
Email Guard works with any on-premises email platform but offers some enhanced features when used with Microsoft Exchange Server, such as the Outlook client encryption add-in and the Exchange LDAP Accelerator.
How does Email Guard impact email performance?
The hybrid architecture of Email Guard leverages the massive scale of cloud-based resources and the power of purpose-built gateway hardware to off-load almost all the work of email protection from the email server. On-premises gateways are available in a variety of models that offer performance that ranges from entry level to enterprise class, and gateways can be clustered for improved performance, as well as higher availability. You can configure Email Guard to deliver the performance you need, and you can easily expand your deployment as your needs grow.
How does Email Guard avoid blocking legitimate email through false positives?
A false positive is a legitimate email quarantined as spam. The default policy configurations in Email Guard have a false positive rate of 0.01%, which is low by industry standards. Administrators have options to adjust the aggressiveness of Email Guard's spam filtering with techniques such as threshold scoring, but the surest way to prevent false positives is to build "allow lists" or "whitelists" that specify legitimate senders. Email Guard permits users to control spam scoring, Bayesian analysis, and allow lists at the personal level.
How can I get help now with email security?
If your organization needs online or onsite help with any aspect email security:
Call 800-993-9400 or visit Contact Progent.
Also See:
- CISSP Network Security Auditing Chicagoland
- Windows Server 2012 Technical Support Company in SF Bay Area
- Rockville Small Business Network Support
- Cloud Protection for Email Online Support Services
- Email Polymorphic Virus Protection Technology Consulting Services in Virginia
- Richmond Small Office Network Consultant
- Centennial Online Help
- Network Consulting for ProSight Email Content Filtering Policies San Jose, CA
- On-site Technical Support for Email Black Lists Missouri
- Utah Networking Consultancy
- Computer Consulting for ProSight Email Zero Hour Protection in Riverside, CA
- ProSight Email Security Gateway Specialist Hurricane, UT
- IT Consultants
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- Danville, CA ProSight Email Security Gateway Online Support
- Computer Support for Toronto, ON
- Daly City, CA ProSight Email Guard Spam and Virus Filtering Service Network Consulting
- Professional in Orange County Southern California
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SQL Server 2012 Integration Services
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Progent can provide the expertise of Microsoft-certified consultants as well as seasoned software programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified security professionals to help you to assess the likely advantages of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and define a cost-effective and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Top Quality Concord Computer Consulting in California Microsoft Certified Danville Software Security Consultant in California
Tulsa, OK Computer Consulting Company Tulsa, OK Integration Company
Urgent Network Networking Consultancy Services Thornton, Weld County Remote Help Desk Small Business IT Consultants in Thornton Broomfield Commerce City
VMware vCenter Orchestrator Services VMware Site Recovery Manager Testing Consultancy
Exchange 2013 Availability Consultant
Technical Support Services for Exchange 2013 SharePoint integration
Exchange Server 2013 includes significant enhancements to the capabilities of Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These improvements favorably impact key facets of IT such as manageability, availability, security and compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT staff to maintain your Exchange Server 2013 solution. Progent also offers affordable online support and management services for Microsoft Exchange 2013.
Washington District of Columbia Remote Support for Cisco Cisco Networking Companies
ProSight Email Content Filtering Policies Consultants
ProSight Email Virus Filtering Professionals
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Wichita Kansas Online Support Services for CentOS Linux, Solaris, UNIX Ubuntu Linux, Sun Solaris, UNIX IT Consulting Wichita Airport ICT
Windows 7 Migration Computer Consulting Integration for Microsoft Windows 7 Migration
NetApp MetroCluster Design Technology Professional
NetApp MetroCluster Design Consult
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery between datacenters that are as far as 300km apart from each other. Progent's roster of seasoned network consultants can assist you to design, deploy, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your DR solution to prove compliance with industry standards and regulatory requirements.
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