Spam Filtering Service and Email Encryption
Email Guard Cloud-based Filtering
Frequently Asked Questions
- Email security involves a lot of buzzwords. What do they mean?
- What is Email Guard?
- What is the danger of email-based attacks?
- What is the architecture of Email Guard's security solution?
- Why does Email Guard use a hybrid design with cloud services and on-premises hardware?
- What email-based threats does Email Guard block?
- What is Progent's role in delivering the Email Guard solution?
- Why is it important to filter outbound email?
- Why can’t my firewall stop spam or Directory Harvest Attacks?
- How does Email Guard support email encryption?
- Is Email Guard difficult to manage?
- What email platforms are supported by Email Guard?
- How does Email Guard impact email performance?
- How does Email Guard avoid blocking legitimate email through false positives?
- How can I get help now with email security?
For a glossary of common email security terms, see Glossary of Terms Related to Spam Filtering Technology.
What is Email Guard?
Email Guard is a spam filtering service and email security solution designed for small and mid-sized businesses. Email Guard combines the world-class cloud infrastructure and services of top data security companies with proven on-premises security gateway hardware to protect inbound and outbound email against spam, viruses and other email-borne threats and also offers outbound data protection via content filtering and encryption. In addition, Email Guard's centralized monitoring, management and reporting tools help you administer and troubleshoot your email system and define and enforce corporate email policy.
What is the danger of email-based attacks?
About 70% of email is spam. 3% of emails have malicious attachments. 91% of successful hacks begin with email attacks. Spam lowers productivity. Viruses and advanced persistent threats (APTs) can steal and information and money, and shut down your network. Poorly secured email systems can violate government regulatory requirements and industry standards and expose you to litigation.
What is the architecture of Email Guard's security solution?
Email Guard uses a hybrid architecture that includes cloud-based resources as well as on-premises email security gateway hardware. The Cloud Protection Layer prevents 95% of spam and the vast majority of viruses and other malware from ever reaching your security perimeter. The on-premises security gateway appliance provides deep, multi-level inspection for inbound threats including spam embedded within images/. The security gateway also offers spam and virus protection, policy based content filtering, rate control, and cloud-assisted encryption for outbound email. In addition, Email Guard's architecture provides centralized web-based administration with comprehensive monitoring and reporting plus options for role-based management delegation. A cloud-based Update Center enables zero-hour defense against newly discovered threats and keeps the Cloud Protection Layer and the security gateway up to date without management intervention.
For a detailed discussion of Email Guard's architecture, see Email Guard technology and architecture.
Why does Email Guard use a hybrid design with cloud services and on-premises hardware?
The combination of cloud-based and on-premises resources used by Email Guard provides better security, performance and resilience than would be possible with a one-dimensional architecture. For zero-hour security, the cloud-based Update Center provides 24x7x365 monitoring of worldwide threats, develops defenses, and distributes updates in real time to Email Guard's local security gateway appliance. In addition, the Cloud Protection Layer blocks the vast majority of spam and malware before it ever reaches your security perimeter, which enhances both security and system performance. Security and performance are also improved by the ability of the purpose-built local gateway to perform deep analysis of email traffic, including image scanning, before traffic reaches your email server. To stabilize performance, the local security gateway offers rate control for inbound and outbound email. For resilience, Email Guard's Cloud Protection Layer offers spooling. If your local data center goes down, spooling allows you to store all your inbound email in the cloud for up to 96 hours or direct it to an alternative destination while you fix the problem.
What email-based threats does Email Guard block?
The Email Guard security gateway provides consecutive security filters that include Denial of Service (DoS) and security protection, rate control, IP reputation analysis, sender authentication, recipient verification, virus protection, user-specified policy enforcement, signature analysis, intent analysis, image analysis, Bayesian analysis, and spam rules scoring. This results in fast, comprehensive email protection against spam, viruses, spoofing, phishing, directory harvest, and spyware attacks. For a glossary of these and other terms used in email security, see Glossary of Terms Related to Spam Filtering Technology.
What is Progent's role in delivering the Email Guard solution?
Progent can help you plan your Email Guard deployment, recommend security gateway hardware appropriate for your expected workloads and security requirements, configure your gateway, integrate Email Guard with Exchange Server or any other email platform, define and configure policies for inbound spam and outbound content filtering, set up and test outbound encryption, design and implement a high-availability solution that can include clustered security gateways, set up an efficient management system that takes advantage of delegated administration, and provide training, ongoing consulting support and troubleshooting services.
Progent's Microsoft-certified consultants can provide Microsoft System Center Operations Manager consulting so you can monitor your entire email and network infrastructure and resolve potential problems before they impact network productivity. Progent's Cisco-certified CCIE network consultants can help you design, build and troubleshoot a network infrastructure that supports both the on-premises and cloud-based resources that make up your Email Guard ecosystem. Progent's CISSP-certified cybersecurity consultants can help you plan and validate a cohesive security environment that protects your business against email-borne, web-based and internal threats and that complies with government regulations, industry standards, and your own corporate policies.
Why is it important to filter outbound email?
Outbound filtering provides two major benefits: data loss protection (DLP) and reputation protection. DLP stops sensitive information from leaking out of your business via careless emails. Leaked data can result in regulatory infractions, identity theft, and loss of competitive advantage. It can also lead to litigation. The Email Guard security gateway includes pre-defined content filters such as HIPAA, credit card numbers, and Social Security Numbers. Email Guard also allows you to create custom content filtering policies covering specified keywords, categories, or character sets. Content filtering policies can be configured to block, quarantine or encrypt messages automatically.
Outbound filtering can also block spam and viruses sent by internal computers that have been compromised, which is a serious vulnerability in BYOD (Bring Your Own Device) environments. Organizations which allow spam and viruses to be sent out can be placed on block lists, or "blacklisted". This loss of reputation can hurt productivity and profits.
Why can’t my firewall stop spam or Directory Harvest Attacks?
Conventional firewalls offer little or no protection against spam or Directory Harvest Attacks. Inbound email often passes through the firewall to your email server without regard for message content, message size or address, creating an opportunity for spam and viruses to enter and making your email system vulnerable to directory harvesting.
How does Email Guard support email encryption?
Email Guard utilizes a cloud-based Message Center to handle the encryption and delivery of outbound email. Administrators can establish multiple policies for determining which emails are automatically encrypted. These are then sent securely over TLS to the Message Center where they are encrypted using AES-256 and stored for retrieval. The Message Center sends the intended recipient a notice that includes a URL to visit in order to retrieve the encrypted email. Once establishing a password, the recipient can read the encrypted message. Any replies are also encrypted at the Message Center. In addition, Email Guard includes a plug-in for Exchange Server which lets users choose to encrypt individual emails. For more details about how Email Guard encrypts outbound email, visit Email Guard technology and architecture.
Is Email Guard difficult to manage?
Email Guard includes a browser-based management portal designed to be easy to use for administrators in small and mid-size organizations. The portal's dashboard offers centralized monitoring and control of hardware, services, policies and configurations, and keeps extensive health and performance statistics on inbound and outbound email. You can easily track by day or hour the number of inbound and outbound messages blocked, quarantined, and rate controlled; the inbound messages tagged and allowed; and the outbound messages sent, redirected, and encrypted. Granular policy control includes delegated domain administration, delegated help desk role, and individual user policy control. For more information about Email Guard's cloud-based management features, see Email Guard technology and architecture.
What email platforms are supported by Email Guard?
Email Guard works with any on-premises email platform but offers some enhanced features when used with Microsoft Exchange Server, such as the Outlook client encryption add-in and the Exchange LDAP Accelerator.
How does Email Guard impact email performance?
The hybrid architecture of Email Guard leverages the massive scale of cloud-based resources and the power of purpose-built gateway hardware to off-load almost all the work of email protection from the email server. On-premises gateways are available in a variety of models that offer performance that ranges from entry level to enterprise class, and gateways can be clustered for improved performance, as well as higher availability. You can configure Email Guard to deliver the performance you need, and you can easily expand your deployment as your needs grow.
How does Email Guard avoid blocking legitimate email through false positives?
A false positive is a legitimate email quarantined as spam. The default policy configurations in Email Guard have a false positive rate of 0.01%, which is low by industry standards. Administrators have options to adjust the aggressiveness of Email Guard's spam filtering with techniques such as threshold scoring, but the surest way to prevent false positives is to build "allow lists" or "whitelists" that specify legitimate senders. Email Guard permits users to control spam scoring, Bayesian analysis, and allow lists at the personal level.
How can I get help now with email security?
If your organization needs online or onsite help with any aspect email security:
Call 800-993-9400 or visit Contact Progent.
Also See:
- National ProSight Email Guard Content Filtering Service Consultant
- San Joaquin County Installation Northern California
- Colorado Springs, CO Information Technology Consulting Firms
- SharePoint Server 2007 Technical Consultant
- Windows Server 2019 Support Consultants
- Elmhurst, IL SharePoint Server 2010 Consulting
- Remote Troubleshooting for ProSight Email Guard Spam Filtering Services Rancho Cordova, CA
- Microsoft SharePoint Online Troubleshooting in San Diego - La Jolla
- Technical Support
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Progent’s Technical Response Center offers low-cost nationwide extended hours online troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer extended hours telephone support and online direct network connection to isolate and repair technical problems quickly and economically.
Remote Support Services for Ubuntu Linux, Solaris, UNIX Support and Help
Contract Programmer for Amazon Marketplace Web Service development training
Amazon MWS integration training Programming Companies
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Remote Technical Support for Microsoft SharePoint Server 2013 in Richmond Virginia Microsoft SharePoint 2013 Consulting Services in Richmond
Cisco Switch Consultancies
Cisco Remote Access Expert
Progent's Cisco CCIE network consultants can assist you to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Remote Technical Support for iPhone and Dynamics CRM integration Network Engineer
Remote Troubleshooting Redhat Consulting Services North Carolina
installation and Administration for Wyoming
California Small Business IT Consulting Group
Progent’s Technical Response Center offers affordable nationwide extended hours remote assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer extended hours phone support and remote secure computer connection to troubleshoot and resolve technical problems quickly and affordably.
Repair Installation for Windows Server 2016 in Dallas, TX Windows Server 2012 Outsourced IT Services
Online Consulting for Microsoft SQL Server
MS SQL Server Professionals
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid development of cutting-edge high-end applications that can give your company a critical competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
SBS 2011 Remote Support SBS 2008 Computer Consulting
SCCM 2007 Mobile Device Management Remote Technical Support SCCM 2007 Migration Online Technical Support
SQL Server 2012 Computer Consulting Services Microsoft SQL 2008 Technology Consultancy Firm
SQL Server 2012 Security On-site Technical Support SQL Server 2012 xVelocity Integration Services
SQL Server 2016 Development Remote Support Global SQL Server 2016 Development Online Troubleshooting
Microsoft System Center Operations Manager Onsite Technical Support
Microsoft Operations Manager Integration Services
Mid-sized businesses can enjoy all the benefits of Microsoft Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Premier Certified IT support professionals. Thanks to Progent's economically priced network support programs, mid-size organizations can select a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, proactive alerts, comprehensive system analysis, Help Desk Call Center, and online service. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer medium-size company information systems enterprise-class availability, security and productivity.
SQL Server 2016 Disaster Recovery Technical Support Microsoft SQL Server 2016 OLTP Computer Consultant
SQL Server Installation St Paul Airport MSP Microsoft SQL Server 2017 Computer Consulting Services St Paul, MN
SUS Specialist Consulting for Windows Server Update Services
San Antonio, TX Information Technology Outsourcing Companies Computer Firms for San Antonio, TX
San Lorenzo Consultant California Technical Support Organization in California
Sandy Springs Integration Companies Sandy Springs Network Engineers
Cisco Certified Experts ASR 9000 Router Professional
ISR Router IT Consultant
Cisco offers an extensive product line of routers including appliances built to deliver the protection, performance, and reliability demanded by customers ranging from small offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can help you choose and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to grow as you add new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS operating system, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Series Routers.
Security Company for Firewall Computer Security Specialist for Firewall
Security Consulting Systems Support
Security Cybersecurity Contractor Kansas Security Companies
Security Security Audit Services Firewall Cybersecurity Organizations in Charlotte North Carolina
Helpdesk Consulting Services
Virtual HelpDesk Consulting Services
Progent's Virtual Help Desk Call Center support services are a seamless extension of your internal IT support organization. Virtual Help Desk can include high-end call center services such as a dedicated telephone number with custom greeting. Progent can also rout calls automatically to staff technicians who are specifically set up and trained to handle your needs. In addition, Progent's Help Desk staff can use trouble tickets from any client trouble ticket software for transparent integration with your internal support services organization. Benefits of Progent's Virtual Computer Support Helpdesk services include high-end Microsoft and Cisco Help Desk Call Center expertise the moment you call, seamless expansion of your internal support staff, comprehensive support for critical client issues, and by-the-minute billing.
Security Security Companies Security Protection
Service Provider for Nationwide Nationwide Consulting Service Firm
SharePoint Server 2007 Network Consultant Ronald Reagan Washington Airport DCA On-site Support Ronald Reagan Washington Airport DCA
Shreveport Louisiana BlackBerry Exchange Security Consultants BlackBerry BES Network Integration Shreveport Bossier City
Small Business Computer Consulting Companies for Corpus Christi Software Consulting Firm
SCCM 2007 Patch Management Online Troubleshooting
Online Troubleshooting for SCCM 2007 Patch Management
Progent's Microsoft-certified consultants can help your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security and compliance, and increase worker output by making sure that operating systems and applications are always current, tracking product licenses, and reporting resource usage profiles so you can make informed purchasing decisions. Once you are set to update your SCCM 2007 change management solution, Progent can help you to prepare for and implement an efficient migration to SCCM 2012.
Small Business Network Management Services Professional Technical Support Services
Desktop Small Business Network Consulting Firm
Desktop Technology Integration Firm
Progent can provide a wide array of affordable remote and onsite consulting services to help you to install, manage, and debug workstations and handhelds powered by Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Solution Provider for Rhode Island Computer Support Company for Rhode Island
Southfield, MI Problem Resolution Cisco Southfield, Michigan IT Service
Solaris Onsite Technical Support
Solaris Remote Consulting
Progent's Sun Solaris platform support experts provide small and mid-size businesses and developers support for managing and maintaining Sun Solaris systems that operate with Microsoft-based networks. Progent offers your business access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you an easy one-stop source to show you how to create and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that supports Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Stockton Small Business Computer Consulting Firm California Stockton Small Office Network Consulting California
Support Services for Fedora Linux, Solaris, UNIX Support for Suse Linux, Sun Solaris, UNIX
Technical Support for Exchange 2010 VoIP
Microsoft Exchange 2010 Specialists
Progent's Microsoft-certified network experts can assist your organization to determine the benefits of Exchange 2010 for your business and can assist you to plan and implement a smooth upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will provide quick return on investment by improving your productivity, lowering the cost of equipment and service, simplifying administration, and integrating your vital communications technologies.
Support and Integration for Microsoft Virtual PC for Mac Remote Desktop Connection for Apple Mac Online Consulting
Support and Setup for Microsoft SharePoint Server 2013 Remote Troubleshooting for SharePoint
System Center MOM Consulting Services Operations Manager Remote Troubleshooting
Tampa, Florida Expert Small Business Computer Consulting Companies
Technology Professional in San Francisco Microsoft and Cisco Small Office IT Consultants Elgin Illinois
Tucson, Arizona Design Consultants Tucson, Arizona Small Office Computer Consultant
Urgent Network Network Documentation in Orange Microsoft Network Security Consulting Firms
VPN Configuration Professionals for Remote Access
Virtual Server Technology Consultant Services Virtual Server Consulting Services
Windows 7 Security Support and Help Computer Consultants for Windows 7 Backup and Restore
Wireless Security Inventory Technology Professional Network Security Assessment Professional
Work At Home Job for Microsoft MCDBA Remote Engineer Cisco CCIE Service Provider Engineer Virtual Office Job Fort Wayne, IN
Consulting Services for CRISC Certified Risk and Information Systems Control Architect
CRISC Certified Risk and Information Systems Control Consultant Services
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines.
Wyoming ProSight Email Security Gateway Consultants Cisco Certified Non-stop Internet Access Online Support Services
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