Consulting Expertise
Spam and Virus Filtering Service and Email Encryption
Email Guard Cloud-Managed Services
Frequently Asked Questions
- Email security involves a lot of buzzwords. What do they mean?
- What is Email Guard?
- What is the danger of email-based attacks?
- What is the architecture of Email Guard's security solution?
- Why does Email Guard use a hybrid design with cloud services and on-premises hardware?
- What email-based threats does Email Guard block?
- What is Progent's role in delivering the Email Guard solution?
- Why is it important to filter outbound email?
- Why can't my firewall stop spam or Directory Harvest Attacks?
- How does Email Guard support email encryption?
- Is Email Guard difficult to manage?
- What email platforms are supported by Email Guard?
- How does Email Guard impact email performance?
- How does Email Guard avoid blocking legitimate email through false positives?
- How can I get help now with email security?
For a glossary of common email security terms, see Glossary of Terms Related to Spam Filtering Technology.
What is Email Guard?
Email Guard is a spam filtering service and email security solution designed for small and mid-sized businesses. Email Guard combines the world-class cloud infrastructure and services of top data security companies with proven on-premises security gateway hardware to protect inbound and outbound email against spam, viruses and other email-borne threats and also offers outbound data protection via content filtering and encryption. In addition, Email Guard's centralized monitoring, management and reporting tools help you administer and troubleshoot your email system and define and enforce corporate email policy.
What is the danger of email-based attacks?
About 70% of email is spam. 3% of emails have malicious attachments. 91% of successful hacks begin with email attacks. Spam lowers productivity. Viruses and advanced persistent threats (APTs) can steal and information and money, and shut down your network. Poorly secured email systems can violate government regulatory requirements and industry standards and expose you to litigation.
What is the architecture of Email Guard's security solution?
Email Guard uses a hybrid architecture that includes cloud-based resources as well as on-premises email security gateway hardware. The Cloud Protection Layer prevents 95% of spam and the vast majority of viruses and other malware from ever reaching your security perimeter. The on-premises security gateway appliance provides deep, multi-level inspection for inbound threats including spam embedded within images. The security gateway also offers spam and virus protection, policy based content filtering, rate control, and cloud-assisted encryption for outbound email. In addition, Email Guard's architecture provides centralized web-based administration with comprehensive monitoring and reporting plus options for role-based management delegation. A cloud-based Update Center enables zero-hour defense against newly discovered threats and keeps the Cloud Protection Layer and the security gateway up to date without management intervention.
For a detailed discussion of Email Guard's architecture, see Email Guard technology and architecture.
Why does Email Guard use a hybrid design with cloud services and on-premises hardware?
The combination of cloud-based and on-premises resources used by Email Guard provides better security, performance and resilience than would be possible with a one-dimensional architecture. For zero-hour security, the cloud-based Update Center provides 24x7x365 monitoring of worldwide threats, develops defenses, and distributes updates in real time to Email Guard's local security gateway appliance. In addition, the Cloud Protection Layer blocks the vast majority of spam and malware before it ever reaches your security perimeter, which enhances both security and system performance. Security and performance are also improved by the ability of the purpose-built local gateway to perform deep analysis of email traffic, including image scanning, before traffic reaches your email server. To stabilize performance, the local security gateway offers rate control for inbound and outbound email. For resilience, Email Guard's Cloud Protection Layer offers spooling. If your local data center goes down, spooling allows you to store all your inbound email in the cloud for up to 96 hours or direct it to an alternative destination while you fix the problem.
What email-based threats does Email Guard block?
The Email Guard security gateway provides consecutive security filters that include Denial of Service (DoS) and security protection, rate control, IP reputation analysis, sender authentication, recipient verification, virus protection, user-specified policy enforcement, signature analysis, intent analysis, image analysis, Bayesian analysis, and spam rules scoring. This results in fast, comprehensive email protection against spam, viruses, spoofing, phishing, directory harvest, and spyware attacks. For a glossary of these and other terms used in email security, see Glossary of Terms Related to Spam Filtering Technology.
What is Progent's role in delivering the Email Guard solution?
Progent can help you plan your Email Guard deployment, recommend security gateway hardware appropriate for your expected workloads and security requirements, configure your gateway, integrate Email Guard with Exchange Server or any other email platform, define and configure policies for inbound spam and outbound content filtering, set up and test outbound encryption, design and implement a high-availability solution that can include clustered security gateways, set up an efficient management system that takes advantage of delegated administration, and provide training, ongoing consulting support and troubleshooting services.
Progent's Microsoft-certified consultants can provide Microsoft System Center Operations Manager consulting so you can monitor your entire email and network infrastructure and resolve potential problems before they impact network productivity. Progent's Cisco-certified CCIE network consultants can help you design, build and troubleshoot a network infrastructure that supports both the on-premises and cloud-based resources that make up your Email Guard ecosystem. Progent's CISSP-certified cybersecurity consultants can help you plan and validate a cohesive security environment that protects your business against email-borne, web-based and internal threats and that complies with government regulations, industry standards, and your own corporate policies.
Why is it important to filter outbound email?
Outbound filtering provides two major benefits: data loss protection (DLP) and reputation protection. DLP stops sensitive information from leaking out of your business via careless emails. Leaked data can result in regulatory infractions, identity theft, and loss of competitive advantage. It can also lead to litigation. The Email Guard security gateway includes pre-defined content filters such as HIPAA, credit card numbers, and Social Security Numbers. Email Guard also allows you to create custom content filtering policies covering specified keywords, categories, or character sets. Content filtering policies can be configured to block, quarantine or encrypt messages automatically.
Outbound filtering can also block spam and viruses sent by internal computers that have been compromised, which is a serious vulnerability in BYOD (Bring Your Own Device) environments. Organizations which allow spam and viruses to be sent out can be placed on block lists, or "blacklisted". This loss of reputation can hurt productivity and profits.
Why can't my firewall stop spam or Directory Harvest Attacks?
Conventional firewalls offer little or no protection against spam or Directory Harvest Attacks. Inbound email often passes through the firewall to your email server without regard for message content, message size or address, creating an opportunity for spam and viruses to enter and making your email system vulnerable to directory harvesting.
How does Email Guard support email encryption?
Email Guard utilizes a cloud-based Message Center to handle the encryption and delivery of outbound email. Administrators can establish multiple policies for determining which emails are automatically encrypted. These are then sent securely over TLS to the Message Center where they are encrypted using AES-256 and stored for retrieval. The Message Center sends the intended recipient a notice that includes a URL to visit in order to retrieve the encrypted email. Once establishing a password, the recipient can read the encrypted message. Any replies are also encrypted at the Message Center. In addition, Email Guard includes a plug-in for Exchange Server which lets users choose to encrypt individual emails. For more details about how Email Guard encrypts outbound email, visit Email Guard technology and architecture.
Is Email Guard difficult to manage?
Email Guard includes a browser-based management portal designed to be easy to use for administrators in small and mid-size organizations. The portal's dashboard offers centralized monitoring and control of hardware, services, policies and configurations, and keeps extensive health and performance statistics on inbound and outbound email. You can easily track by day or hour the number of inbound and outbound messages blocked, quarantined, and rate controlled; the inbound messages tagged and allowed; and the outbound messages sent, redirected, and encrypted. Granular policy control includes delegated domain administration, delegated help desk role, and individual user policy control. For more information about Email Guard's cloud-based management features, see Email Guard technology and architecture.
What email platforms are supported by Email Guard?
Email Guard works with any on-premises email platform but offers some enhanced features when used with Microsoft Exchange Server, such as the Outlook client encryption add-in and the Exchange LDAP Accelerator.
How does Email Guard impact email performance?
The hybrid architecture of Email Guard leverages the massive scale of cloud-based resources and the power of purpose-built gateway hardware to off-load almost all the work of email protection from the email server. On-premises gateways are available in a variety of models that offer performance that ranges from entry level to enterprise class, and gateways can be clustered for improved performance, as well as higher availability. You can configure Email Guard to deliver the performance you need, and you can easily expand your deployment as your needs grow.
How does Email Guard avoid blocking legitimate email through false positives?
A false positive is a legitimate email quarantined as spam. The default policy configurations in Email Guard have a false positive rate of 0.01%, which is low by industry standards. Administrators have options to adjust the aggressiveness of Email Guard's spam filtering with techniques such as threshold scoring, but the surest way to prevent false positives is to build "allow lists" or "whitelists" that specify legitimate senders. Email Guard permits users to control spam scoring, Bayesian analysis, and allow lists at the personal level.
How can I get help now with email security?
If your organization needs online or onsite help with any aspect email security:
Call 800-993-9400 or visit Contact Progent.
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Progent can deliver a broad array of cost-effective services to help you to deploy, integrate, repair, and manage workstations and notebooks powered by Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote assistance for individual machines or notebooks or help your business to plan and carry out a company-wide rollout of new or updated operating system software and applications. Progent can also supply consultants and technical workers to help you to plan for and complete a site move or merger designed to cause minimal interruption to your business.
Immediate UNIX Professional Support Outsourcing Solaris
Cisco Certified Experts Microsoft Windows 7 Migration IT Consulting
Windows 7 64-bit Upgrade Small Business Computer Consulting Group
Progent's Microsoft certified engineers offers offsite and onsite support services to assist you to administer, maintain, and troubleshoot PCs powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, network security, backup and restore, online connectivity, mobile device integration, wireless network design, and 24x7 system monitoring and alerts.
Indianapolis Indiana 24/7/365 Exchange Server 2016 Repair Installation Recovery Services Exchange 2003 Server in Indianapolis
Information Technology Installation Service Windows Server 2016 DC Microsoft Windows Server 2019 Migration Consultant
SMS Server 2003 Upgrade Information Technology Consulting
Remote Consulting Microsoft SMS
Progent’s Microsoft-certified consultants provide small and mid-size businesses enterprise-level consulting support for SMS Server and Configuration Manager 2007, Microsoft's solutions for change and deployment automation. Configuration Manager 2007 is Microsoft's new name for the change management platform previously known as SMS Server. Configuration Manager 2007 provides a range of new features to SMS Server such as full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s certified consulting professionals can show you how to use SMS 2003 or System Center Configuration Manager economically for streamlined OS and application deployment, security patch administration, application tracking, and licensing reconciliation. Progent's consultants can also assist your company to move smoothly from Systems Management Server to Configuration Manager.
Jackson, MS UNIX Online Support Redhat IT Services Jackson, Mississippi
Specialist ProSight Managed Services
ProSight Remote Managed IT Services Consulting Services
Progent's ProSight family of managed services are intended to offer organizations who maintain small in-house network support teams with affordable access to world-class management tools and technical experts. Benefits of Progent's ProSight line of managed IT services include predictable IT management costs, smart automation of common management tasks, ongoing adoption of the latest technology, smooth transition from older systems to up-to-date solutions, close fit between information technology with business objectives, access to seasoned network experts, and freeing up management to focus on business rather than fast-evolving information technology.
Largest MS SQL Server 2008 On-site Support Microsoft SQL 2008 Server Technology Consulting Services
Largest Remote Access Integration Support After Hours CCIE Certified Cisco RADIUS Security Consulting Services
CCIE Expert Certified IP PBX Remote Troubleshooting
SIP Trunk Migration Remote Consulting
Progent's Cisco CCIE-certified SIP infrastructure consultants can help organizations of any size to design, integrate, manage, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-connected SIP trunks and offer cost-effective remote or onsite expertise to assist businesses to migrate efficiently to an advanced communications environment that offers fast ROI. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.
Largest Technical Consultant Sun Solaris Solaris Services
Lincoln, Nebraska Information Technology Outsource Network Specialists Lincoln, Nebraska
MCSE MCSA MCDBA MCIPT MCA Remote Consultant Contract Job in Anchorage Telecommuting Job Security Engineer Anchorage Alaska
SQL Server 2014 Database Migration Support and Integration
SQL Server 2014 Computer Consultant
Microsoft SQL Server 2014 includes significant improvements in critical areas including performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services including planning, deployment, management, troubleshooting, and software development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
MS SQL Server Integration Companies Integration SQL Server
Mac Spam Filtering Engineer OS X Lion Security Consulting Services
Digidesign Pro Tools Learning
Adobe After Effects Training Professional
Progent's Mac consultants can support the creative facets of Mac computing by providing help services and education in imaging, audio, and motion video. Progent's support professionals offer help in a range of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Microsoft Azure hybrid cloud integration Consultant Services Hybrid cloud solutions Consultant Services
Microsoft Certified Partner ISA 2006 Firewall Engineer Consultant Services ISA 2006 Firewall
Microsoft and Apple Mac Desktop Computer Network Consulting
Microsoft Certified Partner Desktop Technology Network Service
Progent can deliver a variety of economical remote and on-premises consulting services to help your business to deploy, administer, and troubleshoot desktops and mobile devices based on Windows, macOS/OS X, iOS, Google Android, or Linux.
Microsoft Exchange Consulting Firms Cleveland Public Square Exchange Server 2010 System Support in Cleveland, OH
Microsoft MCP Consulting Job Opportunity Livermore California Part Time Job Microsoft Consultant in San Ramon CA
Microsoft SQL 2008 Information Technology Outsourcing Firm Centennial-Lone Tree, Colorado SQL Server 2019 Support services in Centennial-Highlands Ranch, CO
Microsoft SQL 2014 Network Documentation in Greensboro SQL Server 2012 Computer Systems Consulting Greensboro, NC
Microsoft SQL Server 2016 Computer Consultation Allen County Indiana Immediate Computer Setup Microsoft SQL 2008 in Fort Wayne
Microsoft SQL Server 2017 Network Architect Firms in San Diego, California La Jolla, California Microsoft SQL Server 2017 Specialist
Microsoft SharePoint Server 2007 Consultant Services in Fort Wayne International Airport FWA Microsoft SharePoint Server Support and Integration Fort Wayne, IN
Microsoft SharePoint Server 2007 Specialist Bexar County Texas Microsoft SharePoint Server 2013 Computer Consulting San Antonio Texas
CISA Cybersecurity Audit Consultant Services
Specialist Security Audit
The Certified Information Systems Auditor credential is a recognized qualification that represents mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo a comprehensive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional trained to assist companies in the fields of information systems audit services, information technology governance, systems and infrastructure lifecycle, information technology service delivery, protection of information resources, and disaster recovery preparedness.
Microsoft and Apple Network System Support Consultant in San Bernardino County California Windows Security Tech Expert in Ontario, CA
Milwaukee, Wisconsin Computer Help Milwaukee Small Business Network Consulting Services
Missouri Manager Network Consult Montana
MozyPro Consultant Services BackupAssist Consulting
Phone Support Remote Troubleshooting
24x7 Remote Computer Support Consultant
For medium-size businesses looking for network support, Progent offers a variety of alternatives including local help, on-line support, off-site Call Center, round-the-clock support with automatic network monitoring, temporary staff augmentation, business relocation support, software programming, and expert consulting. For midsize businesses in California or other regions serviced by Progent's field engineers, Progent offers expert in-person support for fixing network issues rapidly and economically.
Napa Support Outsourcing Services Small Business Network Consultants Napa, California
Information Transfer Setup and Support
Knowledge Transfer Computer Consultant
Progent practices information transfer from Progent's consultants to customers. By teaching clients to handle problems that are within their comfort zone, Progent can concentrate on offering high-value services where Progent faces little competition. Small businesses who work with trusted independent service providers or who maintain internal support personnel benefit when Progent passes on information about critical technology and tested processes to make their networks more robust, secure, and productive.
Naples, FL Specialist Red Hat Linux, Sun Solaris, UNIX Naples-North Naples, Florida Gentoo Linux, Sun Solaris, UNIX Computer Engineer
Network Consultant Operations Manager Microsoft Operations Manager Technical Consultant
Network Consultant Word for Mac SharePoint and Mac Setup and Support
iPad 3 Specialist
Network Consultant iPhone
Progent's consultants offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and Exchange Server help, network protection services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or other earlier versions of Mac OS X and Progent can offer expertise with Apple Mac applications. Progent can also help you with iPhone integration and Apple iPad management, or migrating to iCloud services. For business environments built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your organization's objectives.
Network Consultants SCOM 2012 Cloud Monitoring Microsoft Certified Expert Datacenter Monitoring Remote Technical Support
Award Winning 24x7 Network Integration
Application Monitoring Technical Support
Remote 24x7 monitoring, proactive alarms, and actionable reports are crucial to preserving the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can get a degree of protection that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as low-cost services designed to assist your company to identify and fix a an array of network problems before they get big enough to disrupt productivity.
Network Consultants SQL Server Business Intelligence SQL Server 2000 Professional
Network Consulting Microsoft Office SharePoint Server 2007 SharePoint Online Support Services
Network Management Network Security Consultants Network Management Small Business Server Support
Network Outsource Daly City Small Business Outsourcing San Francisco
Sales Assistance for Computer Consulting Support and Help
Technology Consulting Reselling Network Support
Progent offers a variety of programs that allow individuals or groups to make money by becoming referrers, sales agents, or resellers of Progent's IT support services and network consulting. Alternatives include operating as a sales representative for Progent-branded support or taking advantage of Progent's information technology experts under your own brand as a transparent arm of your network services company.
Networking Consultant Services Gainesville Alachua Cisco CCIE Integration Consultants Alachua County Florida
Nevada Computer Network Specialists Windows IT Consulting Group Windows in Nevada
Nevada Install Top Rated Las Vegas, Henderson, Paradise, NV Information Technology Consulting
New York City Upgrading Lower Manhattan, New York Experts
Microsoft On-site Technical Support
Small Business IT Consulting Firms Microsoft Windows
Progent's pricing model is to charge for phone support and in-person visits per minute. As a result, you pay just for received support. Progent does not impose a higher rate for after-hours or emergency service, and within California or in areas where Progent provides in-person support, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no service activation charge and requires no retainer for support services delivered during normal working hours. Many service organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates big invoices for quick solutions so you won't be tempted to allow minor problems to fester.
Newark IT Consulting 24-7 Computer Consulting Company Newark
Office 365 Single Sign On Consultants Office 365 AD Connect Consultants
Anti-Spam Technical Support Services
Antivirus Reseller
E-Mail Guard represents a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of company email by providing constantly improved spam and virus blocking, policy management, content filtering, and defense against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis tools plus outbound email testing to help you repair your email system and define and enforce corporate security policy.
Office 365 and Android Network Engineer Office 365 Gmail migration Consulting Services
Omaha, Douglas County, Nebraska Support Firms Nebraska - Omaha, NE, Lincoln, NE, Bellevue, NE, Grand Island, NE Server Migration Specialists
Onsite Technical Support Windows Server 2016 Aurora Colorado Network Companies Windows Server 2016 Aurora, Denver, Boulder
Remote Support Microsoft Office
24x7 Microsoft Office 2000 Troubleshooters
Progent's pricing model is to bill for online service and in-person help by the minute. Consequently, you are billed only for received support. Progent does not demand a higher rate for after-hours or emergency support, and within California or in areas where Progent provides in-person service, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no initialization charge and asks no monthly commitment for services provided during regular working hours. Many support firms demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids big invoices for quick fixes so you will not be tempted to allow minor problems to stay unaddressed.
Open Now Microsoft Experts Cybersecurity Company MS SQL SQL 2008 Reporting Services Expert Development
ProSight VM Hosting Services
Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in a solution that delivers the maximum degree of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting options are based on proven virtualization techniques that allow small and midsize businesses with multi- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Open Now Microsoft SQL Server 2017 Support Consultant in Fort Collins, Larimer County SQL Server 2019 Security Consulting Companies in Fort Collins Loveland
Operations Manager Network Consultant Operations Manager Support and Setup
SCCM 2007 Upgrade Professional
SCCM 2007 Policy Settings Configuration
Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager to simplify operations, enhance security, and boost productivity by making sure that operating systems and applications are always current, tracking licensing, and monitoring resource usage patterns to help you make informed purchasing decisions. When you are ready to upgrade your SCCM 2007 change management solution, Progent can assist you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.
Orinda Tech Microsoft Certified Contra Costa County Computer Network Consulting company
Palo Alto Networks Computer Security Palo Alto Networks User-ID Network Security Testing
Pennsylvania Small Business Network Support Network Companies Pennsylvania
Information Risk Evaluation Consulting
Security Assessment Technology Professional
Progent has created special security packages designed to deliver larger corporations a professional and thorough security audit from a group of premier security consultants. All Progent's security assessment packages feature a collection of procedures including automated scans from inside and from beyond your company security perimeter, professional interpretation of results by certified security consultants, production of a report explaining the findings, plus an interactive high-level executive outbrief and an extensive interactive outbrief for in-house network engineers.
Polycom Telepresence Professionals Radvision XT5000 Services
Hybrid Office 365 solutions Computer Consultant
Engineer Hybrid Office 365 Exchange integration
Microsoft supports seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.
Portland Microsoft Exchange Server 2013 Integration Company Exchange Server 2010 Computer Specialists in Portland - Hillsboro
Cisco CCIE Online Small Business IT Outsourcing Services
Cisco Planning Small Business Network Consulting Company
Progent's CCIE-certified network infrastructure experts have extensive experience helping Internet Service Providers to architect, implement, manage, optimize, and debug high-availability, scalable connectivity solutions appropriate for public networks.
Problem Resolution Online Cisco Certified CCIE Cisco Architecture Computer System Consultant
Support Microsoft Outlook for Mac
24x7x365 Apple Mac and Windows Specialist
Microsoft Mac Office allows Mac users to run the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a multi-vendor network that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can support environments that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which carefully restrict sharing between Mac and Windows users.
Professional Linux Remote Solaris Remote Consultants
Providence Cisco Remote Support Services Cisco Online Help in Providence
RIM BlackBerry Software Consulting Firm Network Security Consultants BlackBerry Wireless
Red Hat Linux, Solaris, UNIX Outsourcing Portland - Beaverton IT Consulting Debian Linux, Solaris, UNIX in Portland - Tualatin
Remote Consulting Gentoo Linux, Solaris, UNIX Slackware Linux, Sun Solaris, UNIX Remote Technical Support
Remote Urgent Network Computer Consulting Firm in Maricopa County Arizona Microsoft Exchange Network Administration
SCVMM 2012 PowerShell Setup and Support VMM Database Online Help
SQL Server 2008 Remote Technical Support SQL Server 2000 IT Consultant
SQL Server 2014 Computer Network Support Firms in Madison County Alabama SQL Server 2014 Small Business IT Consultants
SQL Server 2014 Network Consulting Companies in Philadelphia International Airport PHL Computer Support Firms SQL 2012
SQL Server Support Columbia, Charleston, Rock Hill, SC SQL Network Design and Configuration in South Carolina - Columbia, SC, Charleston, SC, Rock Hill, SC, Greenville, SC
Schaumburg-Bensenville Debian Linux, Sun Solaris, UNIX On-site Support Debian Linux, Solaris, UNIX IT Services in Schaumburg-Elk Grove Village, IL
Setup and Support Redhat Linux, Solaris, UNIX in Baltimore Downtown 24x7 Suse Linux, Sun Solaris, UNIX Remote Support Baltimore, MD
SharePoint 2010 Consultants in Long Island City Microsoft SharePoint 2013 Integration Services Long Island City-Murray Hill, New York
SharePoint Business Connectivity Services IT Consulting Remote Consulting SharePoint 2010
Cisco Remote Access Remote Technical Support
Network Consulting Firm Cisco Router
Progent offers rapid remote support from Cisco CCIE network infrastructure experts. Progent's CCIE consultants can connect to your network via advanced remote diagnostic utilities to deliver fast and economical troubleshooting and remediation of critical network issues.
SharePoint Integration Services Louisiana SharePoint Migration Support New Orleans, LA, Baton Rouge, LA, Shreveport, LA, Metairie, LA, Lafayette, LA
Antispam Support and Setup
Antivirus Services
Email Guard from Postini offers continually upgraded spam and virus blocking, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your business is too small to qualify for a regular Postini license, you can still get access to Postini’s Perimeter Management services through Progent’s E-Mail Guard anti-spam and virus defense service offering. Progent’s certified e-mail security professionals can show you how to create an email protection strategy that includes spam filtering and virus protection services and policies.
SharePoint Remote Technical Support Lincoln Seward County SharePoint 2010 On-site Support Lancaster County Nebraska
SharePoint Server 2019 Integration Services in Irvine Newport Beach California SharePoint 2013 Consultant Services in Irvine California
Envisioning Phase: Requirements Definition Technology Support
MSF Computer Tech
In performing consulting tasks for corporate clients, Progent uses a phased approach driven by defined milestones in order to achieve budgetary, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All phases are recorded to make available a comprehensive description of technical services performed and to assist in ongoing network maintenance.
SharePoint Small Office Computer Consulting in New Jersey - Newark, NJ, Jersey City, NJ, Paterson, NJ, Elizabeth, NJ SharePoint Network Consulting Companies in New Jersey - Newark, NJ, Jersey City, NJ, Paterson, NJ, Elizabeth, NJ
Exchange Server 2016 Migration Computer Consulting
Microsoft Exchange 2016 Upgrade Setup and Support
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Sioux Falls, SD Windows Security Network Support Immediate Urgent Network Computer Network Service Company Minnehaha County South Dakota
Small Business IT Consulting Firm San Mateo Foster City Support Outsourcing Services
Small Office Consulting Services Small Office Server Consulting
Solaris Migration Consulting UNIX Upgrade Consultants
Solaris with Windows Specialist UNIX with Windows On-site Technical Support
Springfield, Massachusetts Security Consulting Firms Top System Consultant Springfield, Massachusetts
Support and Integration 64-bit Server Consulting 64-bit Processing
Microsoft Azure integration Design Firms
Programming Microsoft Azure IPsec configuration
Progent can assist you with any stage of Microsoft Azure migration including needs analysis, readiness assessment, system architecture, pilot testing, deployment, automated administration, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and debug firewall appliances and VPN connections so your users can safely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud environment that transparently combines physical datacenters with Azure services.
Symantec Raptor Network Intrusion Penetration Testing 24-Hour Security Firms Symantec Firewall
24 Hour iPhone Citrix Network Consultant
iPhone Wi-Fi Support Outsourcing
Progent can provide affordable remote consulting to help you to plan, configure, and fix any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you through occasional technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or maintain a highly available, secure and efficient network infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented environment that maximizes the strategic value of your IT network.
System Center MOM Consultant Services Comprehensive Event Management Remote Technical Support
System Center OpsMgr 2012 Computer Consultants Data center Monitoring Information Technology Consulting
Integration Support Help Desk Call Center
Cisco Help Desk Setup and Support
The Help Desk Call Center support model adopted by Progent offers small and midsize businesses an efficient alternative to dependence on freelance service individuals by offering extensive technical knowledge shared by multiple engineering groups, optional round-the-clock access to urgent assistance, fast escalation to world-class engineers for handling the most difficult problems, support consistency and dependability, prompt follow through enforced by veteran service managers, a variety of easy-to-use ways for initiating support jobs, and a high level of process transparency enabled by ticket tracking and accessible through a web portal.
Tech Network Architect Network Architecture IT Consulting Companies
Technical Support Company Cisco Philadelphia Harrisburg Cisco Software Consulting Philadelphia Pennsylvania
Mac Snow Leopard Security Remote Support Services
24-7 Mac and Cisco PIX Firewalls Online Support
Progent's CISM-certified security staff can help you secure your Apple Mac network through professional support offerings including performing security tests, recovery from virus and denial of service attacks, setting up firewalls, implementing safe remote and mobile connectivity, deploying automated programs for defense against viruses, spam, and malware, and creating a comprehensive security plan adapted for the particular goals of your business information system.
Technology Professional Cybersecurity Audit 24x7x365 Consultants CISA Security Audit
Technology Professional MySQL development MySQL Standard Edition Consulting
24-7 Data Center Colo Network Consultants
24-7 Colo Specialists
Progent’s data center IT services are intended for businesses with hardware located at IDCs or data center collocation hosting sites and requiring timely in-person assistance at the collocation site plus remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a complete array of IDC and data center and collocation support services including network topology evaluation, Windows and Linux server installation and support, troubleshooting for server and telecommunications infrastructure, development and deployment of zero-downtime configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and planning fault tolerant server cluster systems.
Trainer Adobe Illustrator Photoshop CS5 Training
Troubleshooting Dynamics GP Great Plains Accounting Microsoft Financial Software Consultant Services
UNIX Integration Services in Charlotte, NC, Raleigh-Durham, NC, Greensboro, NC, Winston-Salem, NC Charlotte, NC Linux Professional
UNIX Migration Consultant After Hours Migration Consultants Sun Solaris
24/7/365 SCVMM 2012 PowerShell Onsite Technical Support
VMM Database Online Support Services
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your business to migrate from an earlier version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and repair your current SCVMM environment to make sure you realize maximum return on investment.
UNIX Remote Technical Support Kentucky Kentucky Consulting Services Linux
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and fixing System Center Operations Manager solutions and offer companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to fix serious issues uncovered by SCOM 2012.
Ubiquiti XG switch Specialist Ubiquiti UniFi wireless LAN Technology Professional
Exchange 2019 Migration Remote Support
Exchange 2019 Disk Availability Group Services
Progent can help you in any facet of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.
Urgent CISSP Certified Security Auditor Engineer CISSP Certified security Systems Engineer Consultancy
Waco Texas Windows Security Computer Consultant Support Team Cisco CCIE
MS Virtual Server Administration Website Consultant Services
Microsoft Virtual Server Administration Consultancy
Microsoft Virtual Server, hosted on the Windows Server 2003 operating system and based on technology first developed by Connectix, provides the performance needed to carry out hardware reduction, application upgrade, and server isolation projects through virtualization technology in an enterprise-class IT environment with high scalability, manageability, and availability. Microsoft has targeted Virtual Server at companies who want to improve operational efficiency in software development and piloting, upgrading from outdated mission-critical applications, and hardware consolidation. Progent's certified Virtual Server consultants can help your IT staff to evaluate and integrate Microsoft Virtual Server.
Windows Outsourced IT Support in Virginia Remote Windows Management
Windows Server 2000 Upgrade Consultants Microsoft Windows 2000 Network Consultant
Windows Server 2012 R2 Guru in Hamilton County Tennessee Windows Server 2016 Outsourcing Firm Hamilton County Tennessee
Windows Server 2016 Network Support Consultant Birmingham, Jefferson County Onsite Support Windows 2019 Server in Birmingham, AL
Windows Server 2016 System Consultant Newark, NJ Microsoft Windows Server 2016 Technical Support Companies Newark
Helpdesk Management Services Remote Support Services
Call Desk Outsourcing Services Technology Consulting
Progent’s Co-managed Help Desk service allows your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Wisconsin Cisco Network Design and Configuration Small Business IT Outsourcing Cisco Wisconsin
XenDesktop Support Outsourcing Engineers Citrix virtual Windows desktops
wireless IP phone integration Support Services IT Services Meraki Access Point
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