Additional Topics of Interest

Training Server
Open Now Server Skills Transfer

Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to handle problems that are within their scope, Progent can focus on providing high-value skills where Progent has few competitors. Mid-size companies who utilize trusted freelance service providers or who employ internal IT staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, protected, and efficient.

Microsoft Windows 10 Evaluation On-site Technical Support
Windows 10 MDT Specialist

Progent's Microsoft-certified consulting experts can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises assessment and migration services for Microsoft Windows 10 available from Progent include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and administration, infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support staff and users, and post-migration Call Center support services.

Largest Microsoft Exchange Server 2016 Upgrade Support
Microsoft Exchange Server 2016 Migration On-site Support

Progent can assist your business in any and all facets of your migration to Exchange 2016 including designing HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

SQL Server Analysis Services Technical Support
SQL Server 2014 In-memory OLTP Remote Support

SQL Server 2014 includes major improvements in critical areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates transparently across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite consulting services including system design, configuration, management, troubleshooting, and application development expertise to enable organizations of all sizes to achieve fast return from their SQL Server 2014 investment.

Network Health Review Consult
Technology Professional Network Health Reports

Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential network devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable and safer Active Directory implementation. Both versions also provide the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier network management, better compliance with information security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and higher availability.

Hybrid cloud integration Technology Professional
Hybrid cloud solutions Consulting Services

Progent can help your it team to design and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that utilize local resources along with cloud services. To help you to incorporate cloud services with networks, Progent can provide a range of cloud migration services such as Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.

Cisco Firepower Firewalls Technology Consulting
Online Consulting Cisco Firepower Configuration

Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management of advanced security features such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and carry out an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's security services to build and centrally control network ecosystems that span branch offices, data centers, and cloud resources.

Call Desk Sharing Consulting Services
Extended Helpdesk Consultants

Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop technical support are designed specifically for small organizations who need immediate availability of a Help Desk Call Center with expert telephone support and full escalation capability but who must work within a modest IT budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Integration.

Cisco Access Point Network Design and Consulting
Cisco Small Business IT Consulting Companies

Progent's Cisco CCIE network experts can help your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.

Catalyst 9100 Series AP Management On-site Technical Support
Support Outsourcing Catalyst AP Management

Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point experts offer economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.

Microsoft Solutions Framework Project Methodology installation and Administration
Microsoft Solutions Framework Project Methodology Small Business IT Outsourcing Services

Progent’s staff of Microsoft and Cisco Premier consultants average longer than a decade of hands-on professional experience, at the forefront of IT support, executing a broad range of IT projects for an extensive mix of businesses. Every Progent consultant shares a proven collection of individual best practices that are incorporated into shared leading practices standards that Progent instills in its consulting personnel. This guarantees that you get not only expert IT skills, but also a consultant with field-tested approaches for applying technical knowledge to solve real-world IT problems quickly.

Computer Engineer Work at Home Cloud Integration
Offsite Workers Cloud Integration Consultants

Progent can help small and mid-size companies to set up their offsite workers with reliable access to public cloud applications and services.