Progent can provide remote and onsite consulting to help you with any phase of BI reporting from troubleshooting or enhancing applications to planning and implementing an advanced BI environment. Progent's management reporting consultants can assist you to maintain your existing reporting environment, help you to migrate reports and databases from an outdated reporting product to a current solution, and deliver custom online training tailored to your specific needs. Progent's business reporting consultants offer experience in the leading business analytics reporting platforms such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.
Progent's Microsoft-certified network experts can assist you to assess the value of Exchange Server 2010 for your company and can help your IT staff to design and carry out a smooth migration to Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will provide fast ROI by increasing your workers' efficiency, cutting the cost of hardware and service, simplifying administration, and integrating your vital communications technologies.
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or modernize .NET apps rapidly and at low cost.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their reach, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
Progent's consultants can provide Mac users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server expertise, security services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also help you with iPhone integration and iPad management, or moving to Apple's iCloud. For business environments built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is available, secure, efficient and aligned with your organization's business goals.
The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting team with hands-on experience and broad familiarity with designing and building seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent's consulting services can help you with planning, deploying, managing, and troubleshooting Windows Server solutions that maximize the productivity of your IT system. Progent's consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their comfort zone, Progent is able to concentrate on offering high-value skills where Progent faces few competitors. Mid-size companies who utilize trusted freelance service providers or who employ internal IT personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the health of vital assets.
Progent can assist small and mid-size businesses to deploy collaborative software to enable their at-home employees to engage in productive teamwork with fellow workers and clients.
The complexity and integration requirements of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and broad knowledge in designing and integrating seamless, comprehensive business technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent's IT services can assist you with designing, installing, administering, and troubleshooting Windows Server systems that maximize the business value of your computer network. Progent's consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity programs. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Windows. Progent's engineers have experience with both Mac and Windows technology and can support environments that mix Mac with Microsoft Windows computers with extensive resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows users.
Top Consultant Services OS X Troubleshooting Contractor OS X
Progent provides national remote technical support and troubleshooting services for businesses that run macOS and OS X environments or whose IT systems feature a combination of Apple Mac and Microsoft technology. Progent's engineers can provide macOS and OS X users a variety of IT services such as desktop assistance, migration to the most recent version of macOS from legacy versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad integration and management, or moving to iCloud. Remote IT help provides maximum return for your IT budget by extending user productivity and shortening the hours billed for computer analysis and repair. Advanced remote support utilities and experienced service specialists and engineers combine to enable Progent to handle most IT issues without squandering time and money by going to your site. In the vast majority of cases your network problems can be remediated over the phone or via a combination of phone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM premier security professionals to assist you with the most challenging network issues.
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to help you to design, deploy, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup.
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to assist you to design, deploy, optimize and debug a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.
Progent's certified relational database developers can provide businesses of any size online DBA and programming services for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include software installation and integration, application design and programming, administration support, replication strategies, storage management, tuning, migration, information security, backup/restore systems, problem solving, and webinar training.
Progent can help you to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid topologies that combine local IT assets as well as one or more cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud integration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their market, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises integration and debugging services to help your organization to design, configure, update, tune, administer and troubleshoot Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific workplace design, construction, and anticipated workloads.
Progent's Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support engineers offer phone support and remote secure computer connection to troubleshoot and repair technical problems rapidly and affordably. The scope of technical experience available from Progent's team of nationwide service engineers allows Progent to escalate even the toughest problems to qualified experts as needed.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in important areas including multitenancy, flexible infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to install and manage virtual servers to reduce IT expenses and improve productivity.
Progent provides the help of Microsoft and Cisco-Premier network support experts to show clients economical alternatives to help organizations optimize the value of Microsoft and Cisco technology. For networks that span from small offices to nationwide corporations, Progent's network consultants can assist you to improve your information system's e-mail infrastructure, protection, availability, throughput, and system administration.
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network running at peak levels by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT staff and your assigned Progent engineering consultant so that any looming issues can be resolved before they have a chance to impact productivity.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by tracking the state of critical assets.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based management and world-class security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's certified SQL Server 2017 experts can help your organization to plan and implement an efficient upgrade from your current SQL Server environment to SQL Server 2017.
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to assist you to design, install, optimize and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
Colocation data centers make it possible for businesses to share world-class data centers for hosting computer equipment that runs critical applications and services. Progent's Microsoft and Cisco certified consultants can help your company with all facets of your colocation program including choosing and moving to a colocation site, creating system topology, specifying required equipment, on-site and remote troubleshooting, establishing remote network management, and training your IT staff.
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade strategy that avoids network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to finish your project quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent's consultants can assist you to plan and carry out an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both onsite and Azure resources.
Progent can help businesses of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your company to migrate from an older version of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM ecosystem to make sure you get maximum return on investment.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's Microsoft-certified professionals average over a decade of experience providing messaging support for customers ranging from small offices to global corporations. Progent offers affordable consulting for all editions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email systems, and facilitate remote and wireless email access. Progent's Exchange support services can help you in planning and executing a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent offers integration help for Windows 10 and Windows 11 clients using Office Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular browsers. For email virus defense, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
Progent has over 20 years of background integrating, and supporting the core platforms that make up Microsoft System Center and can help you to plan, configure, support, and fix your System Center 2012 R2 solution to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the current version of System Center from an earlier release or from another datacenter management platform to deliver the benefits of best-in-class deployment, automation, security, plus datacenter and application performance monitoring.
Microsoft SQL Server 2014 includes major improvements in critical areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services such as system design, deployment, administration, remediation, and software development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to disrupt your business.
Progent's Shared Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for handling service requests, ticketing, ownership, progress tracking, and metrics.
Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings control, inventories network resources, protects against company data leakage, provides health monitoring, enables secure end-user self service, and delivers a common point of control for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and repairing System Center Operations Manager environments and offer organizations of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Before Progent's MOM-based solution, network issues were approached reactively, after users complained about them. With the help of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now fix network problems before they grow to be serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before customers are aware that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to offer small business IT systems enterprise-class service continuity, safety and performance.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security solutions for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT security needs without limiting your network.
Progent's Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for efficiently connecting people, groups and data. Microsoft SharePoint Server offers a common spot for your workers or clients to connect to, organize, distribute and interact with relevant information, documents, and software and to interact with other people. Microsoft SharePoint allows quicker and better decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the data they've created in a way that makes data easy to find, download and re-use. Progent's SharePoint consultants can help your organization to support your current SharePoint environment or migrate to the current version of SharePoint.
Progent's certified professionals provide technical help and network consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, integration, administration, and support expertise for Exchange Server include system design, installation, project management, local and remote technical support, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's servers in an environment that delivers the highest level of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting services are based on proven virtualization technologies that enable small companies with mixed- platform environments to save dramatically on the costs of capital investments, system maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
For smaller organizations, computer security and compliance is too complicated to stay ahead of yet too risky to overlook. The largest largest enterprises have been hacked, and the top cloud service providers have occasionally been taken down. It seems like there's no place to hide. Progent makes it affordable for smaller businesses to implement vital IT security tasks effectively by offering the advantage of billable time to the nearest minute with no minimum billing for online support. This means you have access to a world-class computer expert to provide just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any level of system security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security strategy.
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, optimizing wireless performance by limiting the effect of RF congestion, improving Wi-Fi availability with fast failover, and strengthening security by identifying cyber threats and filtering traffic content based on user class and locale. Progent can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller solutions.
Progent's network professionals can assist you to evaluate the potential benefits of Hyper-V-based server virtualization for your company, conduct test implementations to verify Hyper-V's operation with your production applications, assess your network and server infrastructure for optimal operation with virtualization solutions, help you in upgrading to Microsoft Windows Server 2008 and setting up Hyper-V, educate your network management staff to track and manage Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, establish and validate disaster recovery procedures that optimize system uptime, and provide ongoing consulting and maintenance including affordable remote repair and comprehensive Help Desk services.
Progent's Microsoft-certified engineers can deliver affordable online and onsite support to implement your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your upgraded messaging system, train your network support staff and users to get them ramped up quickly on Exchange Server 2010, and offer continuing management consulting and engineering support. Progent can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent's Support Program for IT Service Organizations lets you use Progent's consulting experts under your own service brand as a transparent arm of your IT consulting staff.
Progent is looking for a variety of on-staff workers including solutions-driven MCSEs; network experts who have Cisco CCDP or CCIE certification; and specialists in advanced network architecture with experience in mobile connectivity, wireless networking, high-availability environments, business continuity solutions, data preservation, and server virtualization. We are also hiring workstation support experts, off-site troubleshooting specialists, and CISSP or CISA certified security consultants. Progent is also looking for experienced managers and administrators able to operate effectively in our high-growth, virtual office model. Progent contracts freelance professionals with in-depth knowledge and hands-on experience in important IT topics outside our main technical focus. Our Experts Team includes freelance consultants who can provide advice and programming support for line-of-business solutions that include MRP, Enterprise Resource Planning, or CRM; possess specialized knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or offer world-class skills in technologies such as telecommunications, web site development, EDI, web commerce, or dbm programming. Freelance consultants premier by us coordinate with our staff consultants to deliver comprehensive IT services for small company networks.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or local support organizations who provide minimal documentation or details of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent consultant has use of the support reports transmitted by each staff member to every client. The practice of detailing and organizing service activity results in more efficient service and avoids a variety of common misfortunes such as when a support customer is virtually held hostage to a consultant who won't release vital service information.
Progent's Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint Server provides a common spot for your workers or customers to connect to, organize, share and manipulate useful information, files, and software and to interact with one another. Microsoft SharePoint allows faster and better decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the data they've developed in a way that makes data convenient to find, retrieve and re-use. Progent's SharePoint experts can help you to manage your current SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
Microsoft supports seamless hybrid networks that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have specific mailboxes hosted at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and on budget.
Progent's Technical Response Center provides nationwide remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support professionals offer phone support and online direct computer access to isolate and resolve network problems rapidly and affordably. The breadth of IT expertise represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to qualified specialists as required.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.