Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent has the experience to complete your project quickly and economically. Progent's Exchange 2003 help, repair, and design services include expertise with the configuration of third-party enhancements of Exchange 2003 Server that are best aligned to your business goals.
If your office computer system mixes Solaris technology with MS Windows, Progent can help you to integrate your servers into a cohesive environment that permits all your operating systems to coexist for simple management, transparent dataflow, high availability, superior performance, and tight security. Progent's Solaris and MS Windows coexistence assistance services feature IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and troubleshooting, in-person technical support, and Help Desk outsourcing.
The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting firm with practical expertise and in-depth familiarity with planning and building cohesive, comprehensive business technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progentís consulting services can assist you with designing, deploying, administering, and supporting Windows Server solutions that increase the productivity of your computer network. Progentís consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of a new generation of high-end programs that can give your company a critical competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Cisco's security and remote access products for small organizations represent a comprehensive line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who are able to help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that fit most closely with your business objectives.
Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and introduces important innovations as well as a revamped architecture. These enhancements favorably impact vital IT areas such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of upgrading to Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
Progent's webinar training classes provide small companies the cost savings, convenience, and versatility of online learning plus the effective training methods of expert teachers who utilize sophisticated collaboration software to simulate real-time, participatory classrooms. Progent can provide online training for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Access, and Outlook: Microsoft Dynamics accounting and management software such as MS Dynamics GP; plus additional leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network running at peak levels by checking the state of critical devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to disrupt your business.
Progent offers affordable online access to an Oracle MySQL administrator or application programmer and can assist businesses of all sizes to configure and maintain MySQL in a reliable network infrastructure that offers high levels of performance, expandability, and security. Progent also has proven skill helping businesses migrate databases from an Oracle environment to MySQL.
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a hacker, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Egregor.
Windows 8.1 is designed to run on devices ranging from smart phones and tablets to power-user desktops. An abundance of new and improved capabilities, including touch screen interface and iconic live tiles GUI, provide a broad range of advantages for organizations who know how to exploit them. Progent's Microsoft-certified consultants can help bring your organization up to speed with Windows 8.1 and show you how to gain maximum business advantage from the product's various technical enhancements.
Progent's ProSight portfolio of managed IT services are designed to provide organizations who have small internal network administration and support staffs with low-cost access to enterprise-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed IT services include flat-rate network management expenses, automation of common management tasks, ongoing adoption of the latest technology, smooth migration from older systems to up-to-date solutions, improved fit between computer technology with strategic objectives, access to seasoned network experts, and freeing up management to concentrate on business rather than ever-changing network technology.
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an objective evaluation of the health of their IT system. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable and safer Active Directory implementation. Both versions also offer the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with information security regulations, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and less downtime.
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless access points, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening data security by identifying threats and filtering traffic content according to user class and locale. Progent can help your business to configure Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller technology.
Progent provides IT support for medium size businesses who have 100 to 250 network clients. The medium size business or office has traditionally been an underserved part of the market for network support expertise. The overhead and service access practices of major third-party support firms make them excessively costly for the ordinary small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an IT system whose advanced technology and capability are frequently comparable to the networks of far bigger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual office technology and 24x7 network monitoring, significantly lowers the IT support expenses of a small-medium business while offering the mid-size company with enterprise-level support from certified, IT consultants knowledgeable in a broad array of midsized business technologies. If your medium size company or small business is looking for the quality of IT support needed by a medium size office without paying big-company prices, you need Progent.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced network support programs, small and midsize businesses can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager to provide small business information systems world-class reliability, security, and performance.
Progent's Network Contact Center Outsourcing Support Services for desktop support are intended specifically for small businesses who require immediate availability of a Help Desk Service Center with expert telephone support and full escalation options but who must operate within a modest network support budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the highest degree of dependability and expandability and is also easy to migrate to another host. Progent's Private Cloud Hosting and Management options are built upon mature virtualization techniques that allow small and midsize businesses with mixed- platform environments to save dramatically on the expense of capital investments, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Our Experts Team offers support in key technologies such as Macintosh networking and applications; Support for Linux-powered, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized application support; Chief Information Officer, management information analyst, and project management outsourcing; Custom program development and integration; Web, eCommerce, EDI, and client information portal development and deployment; SQL support and performance help; Business intelligence consulting; and Telecom systems support.
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or onsite integration and debugging services to help you to plan, implement, update, tune, administer and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless APs to work with your unique office layout, construction, and anticipated workloads.
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or small support firms who offer minimal documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by every staff member to each customer. The discipline of detailing and archiving support activity results in more efficient support and avoids a variety of common misfortunes such as when a support customer is virtually held hostage to a consultant who wonít let go of vital service information.
Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center facility, and the technical expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete IT outsourcing alternative that improves network dependability and security, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and key business application servers hosted in a secure and fault tolerant facility on a high-performance, high-availability virtual machine configured and supported by Progent's computer support experts.
Progent offers onsite training customized for people who wish to expand their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X application software.
Progent's remote connectivity and wireless synchronization specialists can help your business to plan and deploy secure access solutions for remote desktop PCs, laptops, and wireless handhelds so they work seamlessly with your IT network, enabling you to optimize the efficiency of your off-site workers.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small service firms who offer scant documentation or details of services done, each service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the service documentation sent by every staff member to every client. The discipline of documenting and organizing support activity results in more effective service and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.
For small and midsize organizations, computer security and regulatory compliance can be excessively complicated to stay ahead of yet too dangerous to ignore. The largest largest enterprises have been hacked, and the leading cloud services have occasionally been knocked out. It looks as though there's no place to run. Progent makes it economical for small and midsize organizations to implement vital IT security projects successfully by providing the advantage of billable time to the nearest minute with no minimum billing for online support. You can have the help of a seasoned information consultant to provide precisely the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any level of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a complete security plan.
Progent's Microsoft-certified Windows 2003 Server consultants offer network support and IT consulting for the entire family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, update, and support offerings include system planning, installation, project management, on-site and off-site network support and repair, Call Center services, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad range of stationary PCs and handheld clients. Progent's Microsoft-certified Lync 2013 experts and system architects can assist you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or mixed topology suitable for your current and future goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your IT staff and end users. Progent has expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered services. Unlike some independent consultants or small support organizations who provide minimal documentation or details of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service reports sent by each staff member to each client. The practice of detailing and organizing support records allows more efficient service and avoids a variety of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to release vital service information.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with teammates who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and send email, search the Exchange global address list, copy addresses, synchronize appointments, and invite people to conferences with your Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also offers specialized one-on-one Entourage education.
Configuration Manager automates software provisioning at scale, streamlines compliance settings management, inventories network resources, protects against corporate data leakage, provides network health reporting, allows safe self service, and offers a single control mechanism for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help businesses of any size with any facet of designing, installing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid networks.
Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, availability, expandability, and flexibility that accelerate output of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can deliver cost-effective remote engineering, technical support, and education services to help you to design, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your network.
Progent's network professionals can assist you to analyze the possible advantages of Hyper-V-based server virtualization for your business, perform pilot implementations to verify Hyper-V's operation with your production software, assess your network and server infrastructure for optimal operation with virtual server technology, help you in upgrading to Windows Server 2008 and setting up Hyper-V, train your IT personnel to track and manage Hyper-V, offer expert consulting support for enhancing the security of your virtual servers, establish and validate disaster recovery processes that optimize system uptime, and deliver continuing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk outsourcing.
Progent's certified professionals can assist you to evaluate the potential benefits of Hyper-V-based virtualization for your company, perform pilot implementations to verify Hyper-V's operation with your line-of-business software, assess your network and server architecture for optimal operation with virtual server technology, assist you in moving to Microsoft Windows Server 2008 and configuring Hyper-V, train your IT staff to track and administer Hyper-V, provide expert consulting support for enhancing the security of your virtual servers, establish and test disaster recovery procedures that maximize network availability, and deliver continuing consulting and maintenance including affordable remote repair and turn-key Help Desk outsourcing.
In addition to offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group online training tailored to meet your particular requirements. Progent's consultants also can show you how to integrate and maintain a protected, reliable network foundation to support your ERP, MRP and accounting solutions.
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified IT support professionals. With Progent's economically priced network service programs, mid-size businesses can choose a basic co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small and midsize company information systems enterprise-class availability, security and performance.
If your company is developing UNIX or Linux software on a network that has Microsoft Windows-based processors, PCs, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the constant hassle of managing your business network. Through the use of smart server monitoring and by delivering online and on-site assistance when your company needs it, Progent offers an economical solution for managing an IT network that provides excellent reliability, security, and efficiency. Progent's UNIX/Linux developer support services include full-service it outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, 24x7 monitoring services, and Helpdesk support.
Progent can provide cost-effective remote and on-premises support to assist companies to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and enable the use of Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Progentís IT outsourcing services provide affordable network consulting for small businesses. Whether it involves planning network architecture, creating an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, permitting IT support expenses to increase in a more moderate and controlled fashion than is feasible by building up a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and highly available network architecture for your vital business software based on Windows such as Office XP, Office 2003, and Office 2000.
Progentís Technical Response Center (TRC) offers national extended hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer after-hours phone help and remote secure network access to troubleshoot and repair technical problems rapidly and economically. The breadth of IT experience available from Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to qualified specialists as needed. For critical problems, the TRC tries to answer your call for service within one hour.
Progent has been providing SharePoint consulting services since the first product was released more than a decade ago, and Progent has the scope of technical knowledge to help businesses of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine whether an in-house, online or hybrid configuration is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can assist in specific jobs related to your SharePoint 2013 migration.
If your office computer system combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a unified network that allows all your OS platforms to run side by side for easy administration, transparent information exchange, high dependability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support services feature network infrastructure configuration and support, support for Windows services for UNIX, remote server monitoring and administration, remote network support and repair, on-site technical support, and Help Desk support.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast development of a new generation of enterprise-class applications that can provide your company a significant competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, assures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
If your business does not need urgent remote support but you think you will require assistance with your information system in the near future, you can save time and expenses and ensure that the right expertise will be available when you require it by contacting a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or send email to firstname.lastname@example.org.
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes network disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
Progent's Windows consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite assessment and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management, teleworker access, data and identity security, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for IT support staff and users, and ongoing Call Center support services.
Progent's Cisco-authorized network professionals can show you how to build an affordable, 24x7 Internet connection architecture that can deliver 24x7 Internet connectivity through a wide array of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to show you how to apply the most current techniques for high availability Internet connections to build an economical, completely redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet access.
Progent can provide one-on-one education designed for individuals who want to broaden their knowledge of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X application software.
For businesses with a mix of Mac and Microsoft Windows computers, there exist two basic solutions for using Windows-dependent applications on an Apple Mac: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-powered computer to run Windows software and share system resources. Virtual PC for Mac emulates Microsoft Windows on a Mac computer so that you can use Windows software directly. Progent's Mac technology consultants can help you to maintain these solutions for using Microsoft Windows software on your Apple Macs and can also help you to assess and configure third-party products for Microsoft Windows platform emulation.
Microsoft SQL Server 2014 incorporates major improvements in key areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services including planning, deployment, management, troubleshooting, and application development services to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Microsoft Windows Server Update Services allows information technology managers to install and track the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can fully and easily manage the distribution of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
Progent's Cisco-certified CCIE network infrastructure experts can help you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software support.
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into a complete security solution and design protection into your corporate processes.
Progent offers nationwide online phone support and troubleshooting services for companies that run macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft Windows technology. Progent's engineers offer Mac users a range of services including desktop assistance, upgrading to the latest version of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or migrating to iCloud. Online technical support offers maximum return for your information technology budget by protecting client efficiency and shortening the time charged for computer repair services. Sophisticated remote support technology and experienced technicians and consultants allow Progent to handle the majority of network issues without squandering time and money by going to your location. In most of cases your network issues can be remediated over the phone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP certified security professionals to help you with the most difficult system issues.
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design custom mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can show you how to create reports that let you analyze your business more thoroughly, turning raw data into valuable insights into your company and customers.
Progent's certified database application developers can provide small and midsize businesses remote support for popular database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include installation and integration, database architecture and programming, administration support, replication and synchronization solutions, storage management, tuning, migration, information security, backup and recovery systems, problem solving, and training.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your core network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a more manageable and safer Active Directory environment. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with information security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and higher availability.
Progent's Symantec consultants can help you maintain legacy Symantec firewall and VPN appliances such as the Raptor and VelociRaptor family or show you how to upgrade to current firewall/VPN solutions. Progent can also help you create and implement a complete security strategy that can include firewall and VPN devices and software, outsourced security and virus defense services, system monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop resource for on-going technical support, maintenance, training, and security expertise.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing efficient system upgrade procedures, assessing and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent clients who lack sufficient internal resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.
With the Catalyst line of switches for small and medium-sized companies, Cisco allows companies to realize the full benefits of bringing intelligent services into their IT infrastructures. Cisco's switching technology allows you to enable features to make your IT network highly robust to handle real-time requirements, scalable to facilitate growth, safe enough to protect restricted data, and capable of differentiating and managing traffic flows to optimize network operations. Progent's Cisco certified engineers can show you how to pick out and deploy Cisco Catalyst switches appropriate for your company. Also, Progent's CISM certified security specialists can help you develop a comprehensive security plan and configure Cisco Catalyst switches so they powerfully enforce your security policies. Catalyst switches that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and restore a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Nephilim.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, track, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are kept current, captures and manages the configuration of almost all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, finding devices that require important software patches, or isolating performance bottlenecks.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to design, install, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your business needs.
Progent's service experts in Mac and Windows technology can show you how to integrate Mac and Windows computers into seamless environments with full sharing and workgroup functionality. Enabling efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows calls for extensive knowledge of and background with Mac and Microsoft products. Progent's background in Windows and Macintosh service makes it possible to provide world class support to companies that rely on these platforms to maintain their competitive advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progentís Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution based, like all Microsoft accounting solutions, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP family, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its modular design you can purchase only the functions you currently need, with the ability to expand clients and enlarge functionality in the future. Progentís Microsoft Dynamics GP Software support engineers can help you install, configure and administer Dynamics GP/Great Plains 2010 and also earlier versions of Microsoft Dynamics GP.
Microsoft Communications Server provides Instant Messaging and presence in a scalable, world-class solution offering advanced security, seamless integration with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved business efficiencies, increased worker productivity, and stronger IP security with this easy-to-manage, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-certified consultants can deliver the skill needed to realize all the advantages of Microsoft Office Communications Server throughout your whole organization.