Additional Topics of Interest

Application Consultants Microsoft Dynamics 365 Retail
Microsoft Dynamics Business Central Consulting Services

In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group webinar training customized to meet your particular needs. Progent's consultants also can show you how to integrate and maintain a protected, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.

Outlook Web App and Mac Professional
Spotlight and Outlook for Mac Integration

Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Exchange so your Mac users can work closely with colleagues who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and transmit email, examine the GAL, import addresses, sync up appointments, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also offers customized onsite Entourage training.

After Hours Infor SyteLine CloudSuite Shop Floor Control Technology Professional
Infor SyteLine CloudSuite Financial Analysis Consultant

Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and service organizations to simplify complex supply chains and streamline key processes in order to bring products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that spans from as-needed advice to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Office 365 integration, disaster recovery planning, and database administration.

Microsoft Expert BlackBerry Redirector Specialists
BlackBerry Exchange Remote Technical Support

Progent offers the services of RIM BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry technology affordably and effectively, doing away with the requirement for an in-house BlackBerry expert and reducing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient remote support model, provides small businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their IT network.

Windows Server 2016 Migration Computer Consulting
Remote Consulting Windows 2016 Disaster Recovery

Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a DR solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.

IT Outsourcing Group Cisco Certified Internetwork Expert (CCIE Routing & Switching)
Top Rated Computer Network Support Group Microsoft Certified Systems Administrator (MCSA)

Progent offers customers access to engineers who have earned some of the IT industry's most prestigious certifications. Progent thinks that clients have the right to be sure that their computer support professionals have accredited testing as well as extensive practical backgrounds so that Progent's clients can use Progent's support with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers privileges for significantly better vendor support than is available to uncertified consultants, allowing Progent to offer customers a higher class of IT support. In other cases, recognized certifications such as CISA or ISSAP for IT security can help corporate clients to demonstrate compliance with regulatory requirements by using the assistance of recognized IT experts.

Online Technical Support Windows 7 Help Desk
Microsoft Windows 7 Evaluation Online Support

Progent's Microsoft certified consultants offers remote and on-premises support expertise to assist your company to manage, support, and repair PCs based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, online connectivity, mobile device integration, Wi-Fi network design, and 24x7 network monitoring and alerts.

Network Consultants ProSight Patch Management Automation
Desktop Monitoring Online Consulting

ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network operating at peak levels by checking the state of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so all looming issues can be resolved before they have a chance to impact your business.

24 Hour Apple OS X Tiger Remote Troubleshooting
Top Apple OS X IT Consultants

Progent's experts can provide macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and custom training. Progent can assist clients to migrate to macOS from OS X or earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad management, or moving to iCloud. For computer networks based solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is available, safe, efficient and aligned with your organization's objectives.

Support Outsourcing 64-bit Server
64-bit Server Online Technical Support

Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit applications that you want to retain plus the new 64-bit versions of applications you plan to install.

Setup and Support Tracking Service Costs
Service Reporting On-site Support

Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local service firms who offer scant documentation or details of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by each consultant to each client. The discipline of documenting and archiving support records allows more effective support and avoids a variety of common problems such as when a service customer is effectively held captive to a consultant who won’t release vital service information.