Progent can help you to evaluate the many subscription plans available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid networks that transparently integrate local and cloud-based products and services.
Configuration Manager automates software deployment and updating, streamlines compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables secure end-user self service, and offers a single point of control for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist businesses of any size with any aspect of planning, implementing, using and repairing a SCCM deployment for local, cloud, or hybrid networks.
Progent's fault tolerant network experts offer non-stop computing support, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, high-availability Internet interface design, high-availability data center consulting, and other 24x7 operations services to help your small business configure a 24x7 network for line-of-business applications. Progent possesses the background to develop affordable, fault-tolerant systems by deploying the expanding suite of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can help you build a fault tolerant mutli-site network with a fully mirrored Internet interface and intelligent network load balancing.
Progent's Cisco Jabber consultants offer online or onsite expertise to assist businesses of all sizes to design, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth support for all the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX systems, business continuity, and other components of a modern collaboration solution.
Progent's consultants offer Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and email expertise, security services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud services. For computer environments built exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, fast and able to achieve your organization's business goals.
Progent's UNIX family support experts offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with an easy one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Power BI experts can assist your business to plan, deploy, maintain, enhance or debug your Power BI environment. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can help you build and manage a local, cloud, or hybrid environment for Power BI.
Microsoft CRM helps small companies build positive customer relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help improve sales success and deliver consistent, efficient customer service. Progent can configure the optimal network infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can help you integrate Microsoft CRM with your sales or customer support databases.
Progent's private cloud hosting service allows small and midsize organizations to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can use Progent's private cloud to avoid large capital costs for the purchase, maintenance, and management of computer equipment and facilities while benefiting the highest levels of network availability and physical security.
Progent's Shared Call Center service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's roster of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-location upgrades, Progent has the background to complete your project rapidly and economically. Progent's Exchange 2003 support, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business goals.
Progent provided a wireless networking environment that enabled a school to increase efficiency and avoid the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can reach even greater ranges. This wireless solution offered better performance and reliability than recourse to amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it offered protection against outside interference.
Microsoft Windows Server 2008 is a major advance in making IT networks more protected and fault tolerant, simpler to virtualize and manage, faster, and able to provide an improved platform for web hosting and development. Progent can help your business get the most from the enhancements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, education, temporary staffing, network monitoring, and security engineering expertise.
Progent's ProSight Virtual Hosting service combines advanced virtual server technology, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified engineering group to provide small businesses with a complete information technology outsourcing alternative that enhances network availability and protection, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and critical business application servers supported within a safe and fault tolerant data center on a fast, non-stop virtual server configured and supported by Progent's network service experts.
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any aspect of information system security. Progent can help implement cost-effective security systems that guard a small office against advanced malware attacks or Progent can design, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile clients accessing IT resources spread over a mix of physical sites and various clouds.
Progent's consultants offer online and on-premises consulting services for companies of any size to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to design a local, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other collaboration systems such as Cisco UC. Progent's certified network security consultants can help you create and verify a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.
Progent has delivered support for Dynamics GP and Great Plains software for more than two decades and Progent has provided integration, software development, training, and debugging services since the platform's original release. Progent can provide top-tier expertise for upgrading out of date Dynamics GP ERP systems. Progent can assist you to plan, pilot, and carry out an efficient upgrade from a a legacy release of GP to the newest edition of Microsoft Dynamics GP.
Progent offers small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN solutions from major firewall and VPN security vendors including WatchGuard, Juniper, and Symantec. Progent can help you create a detailed security plan and select appropriate products from a variety of suppliers to achieve your security objectives while staying within your budget restraints.
Progent's IT outsourcing support offerings for small companies include planning Windows XP, .NET, and BackOffice environments, coordinating migrations XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-premises repair, fixing chronic IT issues, and producing a comprehensive security plan. Progent can help you enhance system reliability and throughput with non-stop technologies, redundant network architecture, and proactive server monitoring. Progent also provides special project help for major migrations and can help with needs definition, product identification, BOM development, vendor selection, purchasing coordination, and full documentation. Progent's IT outsourcing help also includes education for office productivity software such as Microsoft Office XP.
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a group of network consultants based in the Tampa area, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recover preparedness consultants. Progent can also assist your business to plan and execute a migration to the Flexential facility by providing services such as planning system configuration, specifying hardware components, system setup and testing, troubleshooting, streamlining remote network management, and training your network support team.
Cisco's wireless VoIP phones are hardened Wi-Fi devices designed for professionals who are on the move within campus, warehouse, retail or other venues where management requires user endpoints that provide more administrative control, security and durability than is achievable with the BYOD mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones typically demands that you set up and optimize many key pieces of your Wi-Fi infrastructure including APs, switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants offer remote and on-premises assistance to help you create and administer a Cisco wireless VoIP phone solution by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
Progent's Microsoft-certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your business, develop pilot programs and migration plans, install Windows Server 2008 with your IT environment and workload, educate your support personnel how to use new management utilities, and deliver continuing consulting and support via affordable alternatives including Contact Center service and online technical assistance.
SQL Server 2014 incorporates significant enhancements in key areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services including planning, configuration, administration, troubleshooting, and application development services to enable businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Progent's Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support engineers offer phone help and remote secure network connection to isolate and resolve network problems quickly and affordably. The scope of IT expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the toughest problems to appropriate specialists as required.
If your business does not need urgent online support but expects to require technical services with your network in the near future, you can save time and money and ensure that the appropriate IT skill will be ready when you need it by contacting a Progent sales specialist and registering as a customer. For details, call 800-993-9400 or email email@example.com.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of thorough examination and extensive work with information security design. ISSAP consultants have in-depth understanding of access control mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can help your business with all phases of architecture security.
Network monitoring typically entails tracking a network's resource utilization to help identify throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that run under Linux or UNIX and can be used to monitor multi-OS environments where UNIX and Windows operate together. Progent's network integration consultants can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux support services provide small companies and developers assistance with managing and servicing UNIX and Linux networks that work with Windows-based products.
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you prove compliance with legal and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Progent's Juniper Networks-certified NetScreen consultants can assist your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology systems.
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Certified IT support experts. With Progent's affordably priced network support packages, small and midsize organizations can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small company information systems enterprise-class availability, protection, and productivity.
Progent's certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
Progent's Microsoft-certified Windows 11 experts can provide a range of services to support Windows 11 such as Microsoft 365 solutions, mobile device management, at-home workforce access, data and identity security, centralized provisioning, and Help Desk Call Center support services.
Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network telephony. Microsoft Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified unified communications experts can provide remote and onsite support services to assist your company to manage and repair your existing Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
If your business computer system mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to integrate your computers into a unified network that permits all your OS platforms to coexist for simple management, seamless dataflow, high reliability, enhanced performance, and strong protection. Progent's UNIX and Windows integration assistance offerings feature IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical support and troubleshooting, in-person technical support, and Help Desk outsourcing.
Progent's Juniper Networks-authorized network engineer can assist you to design and implement Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued products to current versions. Progent's Junos OS engineers can also provide support for Juniper's premier network control software to enable you to streamline the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain environments that incorporate a mix of Juniper's software platforms.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can save up to half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it.
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to create specialized line-of-business programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that let you track your business more thoroughly, turning raw information into useful insights into your company and customers.
ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate action. Progent's consultants can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware.