Additional Topics of Interest

ProSight Reporting Auvik Network Managemrnt Troubleshooting
ProSight Reporting Auvik Network Managemrnt Integration Support

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Microsoft 365 SharePoint Online Integration Integration Services
Office 365 Integration Online Consulting

Progent can help you to evaluate the many subscription plans available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid networks that transparently integrate local and cloud-based products and services.

SCCM and SQL Server Setup and Support
SCCM and Exchange Network Engineer

Configuration Manager automates software deployment and updating, streamlines compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables secure end-user self service, and offers a single point of control for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist businesses of any size with any aspect of planning, implementing, using and repairing a SCCM deployment for local, cloud, or hybrid networks.

Telecommuter Services On-site Support
Immediate Consultant Services Remote Workers

Progent has 20 years of background helping small and mid-size companies to design, deploy, optimize, manage, and debug IT networks that support at-home workers.

Help and Support Redundant Internet
Non-stop Network Consulting Services

Progent's fault tolerant network experts offer non-stop computing support, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, high-availability Internet interface design, high-availability data center consulting, and other 24x7 operations services to help your small business configure a 24x7 network for line-of-business applications. Progent possesses the background to develop affordable, fault-tolerant systems by deploying the expanding suite of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can help you build a fault tolerant mutli-site network with a fully mirrored Internet interface and intelligent network load balancing.

Consultant Services Jabber IM and Presence Service
CCIE Expert Certified Jabber and SIP trunk Professionals

Progent's Cisco Jabber consultants offer online or onsite expertise to assist businesses of all sizes to design, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth support for all the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX systems, business continuity, and other components of a modern collaboration solution.

Apple OS X Tiger Computer Consultant
Troubleshooting Macintosh OSX

Progent's consultants offer Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and email expertise, security services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud services. For computer environments built exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, fast and able to achieve your organization's business goals.

Windows and Solaris IT Consultant
Windows, UNIX, Solaris IT Consultants

Progent's UNIX family support experts offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with an easy one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

Microsoft Certified Power BI and SSAS Design Firms
Power BI Reports Programming Firm

Progent's Power BI experts can assist your business to plan, deploy, maintain, enhance or debug your Power BI environment. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can help you build and manage a local, cloud, or hybrid environment for Power BI.

ransomware removal and recovery Professional
Avaddon ransomware recovery Consultant

Progent's proven ransomware recovery consultants can help your business to reconstruct a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

IT Services MS CRM
MSCRM IT Consulting

Microsoft CRM helps small companies build positive customer relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help improve sales success and deliver consistent, efficient customer service. Progent can configure the optimal network infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can help you integrate Microsoft CRM with your sales or customer support databases.

Private Cloud Services Consulting Services
Private Cloud Services Consulting

Progent's private cloud hosting service allows small and midsize organizations to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can use Progent's private cloud to avoid large capital costs for the purchase, maintenance, and management of computer equipment and facilities while benefiting the highest levels of network availability and physical security.

Extended Service Desk Technology Consulting Services
IT Services Shared Support Desk

Progent's Shared Call Center service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's roster of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.

Microsoft Exchange 2003 Integration Support
Microsoft Exchange Upgrade Technical Consultant

Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-location upgrades, Progent has the background to complete your project rapidly and economically. Progent's Exchange 2003 support, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business goals.