In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group webinar training customized to meet your particular needs. Progent's consultants also can show you how to integrate and maintain a protected, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Exchange so your Mac users can work closely with colleagues who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and transmit email, examine the GAL, import addresses, sync up appointments, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also offers customized onsite Entourage training.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and service organizations to simplify complex supply chains and streamline key processes in order to bring products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that spans from as-needed advice to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Office 365 integration, disaster recovery planning, and database administration.
Progent offers the services of RIM BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry technology affordably and effectively, doing away with the requirement for an in-house BlackBerry expert and reducing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient remote support model, provides small businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their IT network.
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a DR solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Progent offers customers access to engineers who have earned some of the IT industry's most prestigious certifications. Progent thinks that clients have the right to be sure that their computer support professionals have accredited testing as well as extensive practical backgrounds so that Progent's clients can use Progent's support with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers privileges for significantly better vendor support than is available to uncertified consultants, allowing Progent to offer customers a higher class of IT support. In other cases, recognized certifications such as CISA or ISSAP for IT security can help corporate clients to demonstrate compliance with regulatory requirements by using the assistance of recognized IT experts.
Progent's Microsoft certified consultants offers remote and on-premises support expertise to assist your company to manage, support, and repair PCs based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, online connectivity, mobile device integration, Wi-Fi network design, and 24x7 network monitoring and alerts.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network operating at peak levels by checking the state of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so all looming issues can be resolved before they have a chance to impact your business.
Progent's experts can provide macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and custom training. Progent can assist clients to migrate to macOS from OS X or earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad management, or moving to iCloud. For computer networks based solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is available, safe, efficient and aligned with your organization's objectives.
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit applications that you want to retain plus the new 64-bit versions of applications you plan to install.
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local service firms who offer scant documentation or details of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by each consultant to each client. The discipline of documenting and archiving support records allows more effective support and avoids a variety of common problems such as when a service customer is effectively held captive to a consultant who won’t release vital service information.
Progent’s Microsoft certified consultants provide a variety of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management tool based, like all Microsoft financial solutions, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Microsoft Dynamics GP family, offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP is simple to deploy and integrate, and with its modular approach you are able to purchase only the capability you currently need, with the option to add clients and increase functionality when necessary. Progent’s Dynamics GP Software consulting experts can help you deploy, configure and administer Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP/Great Plains.
Progent's ProSight family of managed services are designed to provide businesses who have small in-house network administration and support staffs with low-cost help from enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed IT services include predictable IT maintenance costs, smart automation of common administrative processes, continual absorption of new information technology, graceful transition from legacy technology to modern solutions, close alignment of information technology with strategic goals, access to veteran IT experts, and freeing up management to focus on business issues instead of fast-evolving information technology.
Progent can assist organizations of any size to follow best practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to move from an earlier edition of SCVMM or from another management system, and Progent can assist you to optimize and repair your existing SCVMM ecosystem so you realize maximum business value.
Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small or mid-size organization's servers in a solution that gives the maximum level of availability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting and Management services are based on mature virtualization architectures that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, optimizing wireless performance by limiting the impact of RF congestion, improving wireless uptime with fast failover, and strengthening security by identifying threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller technology.
Progent’s experienced Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, high throughput, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing possible OS-specific security gaps.
Progent’s Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid creation of enterprise-class business programs that offer your business a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.
E-Mail Guard is Progent's affordable anti-spam and virus protection managed service that offers small businesses world-class defense from spam, viruses, DHA attacks, and other types of e-mail-based assaults on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a full suite of web-managed spam filtering and antivirus services that defuse email assaults before they are able to penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their e-mail systems, regardless of server platform, hardware technology, or geographic location.
Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with rapid failover, and strengthening data security by detecting threats and filtering traffic content according to user class and location. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology.
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered units engineered as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE wireless infrastructure consultants can provide remote or on-premises integration and debugging services to assist your organization to design, implement, upgrade, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any size or topology.
Progent's certified security consultants can help you protect your Mac environment through professional support offerings including running security tests, clean up after virus and denial of service penetrations, setting up firewalls, integrating secure off-site and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the particular objectives of your corporate network.
Progent's Microsoft and Cisco-certified network experts can help your organization to assess the value of Exchange Server 2010 for your company and can help you to design and implement an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer fast payback by improving your productivity, lowering the cost of equipment and service, streamlining management, and consolidating your vital communications technologies.
Progent’s wireless professionals can help small organizations plan, choose, pilot, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a degree of security that matches or excels wired interfaces. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and deploy the wireless connectivity solutions that align best your company needs.
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft ISA Server and provides a easily administered Internet gateway that acts as a one-server platform for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting features, allows customized reporting generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can help you to design and carry out test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Progent's Microsoft and Cisco premier network engineers can provide advanced help with a broad range of products and technologies and can provide that expertise by phone anywhere in the U.S. or in person in select cities across the country and anywhere in . Progent provides online help for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest network problems, plus the support of CISA and CISM-accredited security engineers to assist with complex security design and problem solving. Progent has delivered online network support to companies in all 50 states in the U.S.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for centralized management.
Les Kent has a 35-year track record of successful technology integration, business management, sales, and operations. He has shown a talent for developing sophisticated IT solutions in his roles as as a network architect, software developer, project manager, implementation expert, and problem solver for small companies, new ventures, and global corporations.
Progent offers the part-time assistance of a veteran CIO who can offer strategic direction to help you pick and maintain IT technology appropriate for your current situation and that can serve as a solid basis for your growth. Progent's part-time or temporary Chief Information Officer services offer economic leverage to organizations trying to maximize the benefits from their network expenditures but who are without the budget or hesitant to take on another high-level position to their head count. Because Progent is vendor-neutral, with a sizable team of engineers certified to support all major operating systems and networking technologies plus a broad selection and business software, Progent is in a unique situation to provide objective advice as well as expert technical help for developing information systems that fit the particular needs of your organization.
Medium-size companies can derive all the advantages of Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier Certified network consulting experts. Thanks to Progent's economically priced network service programs, medium-size organizations can select a basic co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, automated warnings, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical environments who need non-stop networking, Progent can provide a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide medium-size company networks enterprise-class reliability, security and performance.
Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to meet your unique company requirements. Progent’s Microsoft-certified support experts provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce integration services for safe, corporate-wide resource sharing as well as integration with Customer Relationship Management applications.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can assist you in all facets of your migration to Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; configuring HLB for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 delivers major improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Progent offers comprehensive support for each phase of your Exchange 2010 migration including outsourced or co-sourced project management, site prep, project planning, cost estimates of new software licenses and hardware needed, recommended sourcing, pilot testing at client site or at Progent's testing lab, setting up temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for client's IT staff and end users.
The QTS (formerly Herakles) Colocation Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation facility or if your business is considering migrating your main or disaster recovery system to Herakles/QTS, Progent can provide a variety of cost-effective services including data center migration, equipment installation and upgrades, infrastructure optimization, project management services, virtual server expertise, remote network monitoring, automated network management, application programming, business continuity solutions, data security assessment, and the support of Progent's Test Lab.