Microsoft Windows Active Directory requires extensive field experience to configure efficiently across an enterprise. Progent’s Microsoft Premier engineers are skilled in planning, integrating, and troubleshooting sophisticated Enterprise Active Directory projects. Progent’s fields of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy beta version configuration objects in production Active Directory systems, and repair of unsuccessful installations of Active Directory and AD-integrated programs.
Nexus series switches are designed to provide the performance, expandability, dependability, virtualization support, density, data protection and ease of management required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises support services to help you to create an efficient network architecture, build pilot systems to validate your network design, deploy Nexus switches, create and implement effective policies, run security and compliance evaluations, configure proactive monitoring, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize system performance, plan for expected growth, and set up the advanced zero-downtime features available for Nexus products. Progent's consultants can also assist your business to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Windows Server 2008 represents a major advance in making information networks more secure and fault tolerant, easier to virtualize and manage, faster, and able to provide a better platform for web hosting and development. Progent can assist your business get the most from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, staffing, monitoring, and security engineering services.
Progent's Microsoft-certified professionals can help you evaluate the possible benefits of Hyper-V-based virtualization for your business, perform pilot implementations to verify Hyper-V's operation with your line-of-business applications, evaluate your network architecture for smooth performance with virtualization technology, assist you in upgrading to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your IT personnel to track and manage Hyper-V, offer expert consulting help for improving the protection of your virtual machines, design and validate business continuity processes that optimize system uptime, and deliver continuing consulting and maintenance including low-cost remote repair and comprehensive Help Desk outsourcing.
The Certified Information Systems Auditor credential is an important qualification that indicates mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an extensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to help businesses in the areas of information systems audit services, IT enforcement, systems and infrastructure ROI, information technology service delivery, safeguarding of data resources, and disaster recovery preparedness.
Progent can assist companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and ensure that you avoid the common mistakes small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
E-Mail Guard by Postini offers continually updated spam and virus filtering, data filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and support firm. If your company is too small to purchase for a regular Postini license, you can still get access to Postini’s Perimeter Management technology through Progent’s E-Mail Guard spam filtering and virus defense aggregation offering. Progent’s certified e-mail protection professionals can help you devise an email defense strategy that includes antispam and antivirus products and processes.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to provide rapid, zero data loss disaster recovery between sites that are as far as 300km apart from each other. Progent's roster of veteran network experts can assist your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by delivering guidance with tasks like assigning shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network, and verifying your disaster recovery solution to verify compliance with information assurance standards and regulatory mandates.
Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or onsite configuration and troubleshooting support to help your organization to design, implement, update, optimize, manage and debug Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to accommodate your unique workplace design, construction, and anticipated workloads.
Progent offers customers the services of consultants who have been awarded some of the IT industry's most prized certifications. Progent thinks that customers have the right to know that their IT service consultants have accredited testing as well as extensive practical backgrounds so that Progent's clients can use Progent's service with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers priority for significantly superior vendor help than is offered to uncertified consultants, enabling Progent to deliver clients a better level of computer service. In addition, major credentials such as CISSP or ISSEP for IT security can aid corporate clients to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry experts.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity solution that spans your data center and cloud-based resources and guards all users at any location with any endpoint device.
System Center 2016 Operations Manager helps to ensure top performance and dependable uptime for key workloads by providing centralized, mixed-platform monitoring of physical and virtual infrastructure installed across on-premises datacenters and private and public clouds. Progent's SCOM consulting group offers advanced online and onsite support to assist organizations of all sizes to plan, implement, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help your company to move to SCOM 2016 from older versions or from other monitoring platforms, or integrate multiple monitoring systems into a unified IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to design specialized line-of-business applications and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can help you create reports that let you analyze your business more effectively, turning uncooked information into useful understanding of your business.
Progent's pricing policy is to charge for online support and on-premises help by the minute. Consequently, you are invoiced just for received services. Progent does not demand a higher rate for after-hours or urgent service, and within California or in areas where Progent provides on-premises support, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. In addition, Progent applies no startup charge and requires no monthly commitment for services delivered during normal working hours. Many service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big bills for fast solutions so you won't be forced to permit minor problems to fester.
Progent can help your business to understand the wealth of subscription options available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that transparently combine local and cloud products and services.
For enterprises with branch offices in or any region served by Progent's engineers, Progent's Microsoft-Premier network consulting professionals and authorized Cisco network consultants can provide a range of IT consulting services including project management, Sarbanes Oxley compliance, office relocations, corporate security, system design, local or remote emergency support, and technical support for data center hosting environments. A Progent IT consultant can help you plan a multi-site network that makes efficient use of collocation facilities and Internet hosting sites. Progent’s Microsoft Certified consultants can help large enterprises plan, deploy and support major rollouts of the latest releases of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco technology for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
Remote management cards offer network administrators full control of a server without the requirement for an on-site presence. Using these management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and support a high-availability business network that includes remote server management cards and Progent can use these remote server management cards to deliver low-cost remote technical support. Progent is familiar with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
If you are developing UNIX-based software in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to focus on your field of strategic expertise without the continual hassle of managing your company information system. Through the use of smart server monitoring and by providing remote and on-site support when your company needs it, Progent offers an affordable alternative for maintaining an IT system that features excellent dependability, security, and efficiency. Progent's developer support offerings include comprehensive it outsourcing, virtual infrastructure, online and in-person service and repair, network monitoring services, and Contact Center support.
Progent can assist small and mid-size businesses to deploy collaboration technology to allow their at-home employees to engage in positive teamwork with fellow workers and other stakeholders.
Progent can provide affordable online and on-premises consulting to assist companies to migrate any part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable the use of Google's state-of-the-art machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings control, inventories network resources, protects against corporate data leakage, provides network health monitoring, enables secure end-user self service, and offers a single control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help you with any facet of designing, installing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it.
Progent's Cisco-premier CCIE network experts can assist your company to manage your current PIX 500 or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's servers in an environment that delivers the highest level of dependability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are based on mature virtualization platforms that enable small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
To deliver economical network support for small companies, Progent offers full-service computer outsourcing plans that give small companies quick access to network help without requiring you to recruit, educate, and manage an expensive full-time computer support staff. Progent’s IT outsourcing packages offer you an affordable way for creating a protected and reliable system for your important Microsoft Windows business productivity suites such as Office XP and Office 2003.
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to upgrade from a legacy edition of SCVMM or from a third-party management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you realize the highest possible business value.
Microsoft System Center 2016 Data Protection Manager provides automatic backup and easy restore functions for Microsoft networks. SCDPM 2016 delivers application-sensitive backup for key platforms such as Microsoft SQL, Exchange and SharePoint, protects Windows and Linux VMs, works with virtual machines hosted by Hyper-V as well as VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, implement, administer, and repair an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can assist you to upgrade from an older version of DPM or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite consulting expertise and can provide as-needed expertise to help you through challenging issues or deliver comprehensive project management services to make sure you complete your Data Protection Manager 2016 deployment on time and within your budget.
Progent’s team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on industry experience, in the trenches of network service, executing a broad variety of technical projects for a large mix of customers. Each Progent consultant shares a proven collection of individual best practices that are incorporated into shared leading practices standards that Progent teaches its consulting personnel. This means that you get not just expert technical help, but also a consultant with proven approaches for applying technical knowledge to resolve real-world network problems quickly.
Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT support, team, develop an enterprise-wide security plan, streamline IT management, help with creating applications, and build and validate a DR/BC plan.
Progent's expert support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Exchange Server 2007 help, repair, and design services include expertise with the configuration of outside vendor add-ons to Exchange 2007 Server that are best aligned to your business goals.
Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a redesigned architecture. These improvements favorably impact vital IT areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Exchange Server 2013, design a cost-effective test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Exchange 2013.
Progent's Cisco-certified wireless networking experts can provide online and onsite consulting and support services to help your organization to design, configure, manage, optimize, and repair wireless networks that utilize Cisco's Meraki APs. Progent's consultants can also help your organization to plan and deploy hybrid environments that combine local and cloud-hosted services and that provide seamless connectivity, enhanced security and compliance, unified management, and consistent performance for all your mobile and desktop devices.
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive customer relationships. Integrated Sales and Customer Service components enable employees to share data to help improve selling success and deliver consistent, efficient customer service. Progent can set up the optimal server and communications environment, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can help you combine Microsoft CRM with your sales or customer support data.
Progent’s Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading shared PSA tool for handling service requests, ticketing, responsibility, status tracking, and metrics.
Progent’s Microsoft-certified experts can provide small and midsize businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and information. SharePoint Portal Server offers a central location for your employees or customers to connect to, organize, distribute and interact with useful data, documents, and applications and to communicate with other people. It enables faster and more intelligent decisions, more effective access across groups and more streamlined business practices. The main objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge available inside and outside an organization. Windows SharePoint Services connect employees, clients, teams and projects with the information they’ve created in a way that makes data easy to find, retrieve and apply.
SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises services that include planning, configuration, administration, troubleshooting, and application development services to help businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Windows Hyper-V 2016 incorporates core technologies initially designed for and refined on Azure, among the world's largest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your critical applications, plan an efficient network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive migration strategy, educate your IT management and support staff, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.
If your company has a Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-certified consultants can assist your entire enterprise in a wide array of security areas such as security management practices, security architecture and models, access control products and methodology, software development security, operations security, physical security, telecommunications, network and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP define the basic skills and worldwide standards of knowledge that information security managers are required to possess. These certification provide executive management the assurance that consultants who have earned their CISM or ISSAP certification have the experience and knowledge to offer world-class security support and consulting services.
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical applications and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you design reports that allow you to track your business more thoroughly, turning uncooked information into valuable insights into your company and customers.
Progent’s Microsoft-certified experts can provide small and medium sized companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a common spot for your workers or clients to connect to, manage, distribute and interact with relevant data, files, and software and to interact with other people. It enables faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible within and without an organization. Windows SharePoint Services join employees, customers, teams and major tasks with the information they’ve developed in a way that makes data easy to locate, download and re-use.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and repairing Microsoft SCOM environments and can provide companies of any size expert online or onsite consulting services for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate serious problems detected by SCOM 2012.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, manage, and repair BlackBerry technology affordably and successfully, doing away with the need for an internal BlackBerry specialist and reducing the expense and distraction of maintaining a mobile workforce. Progent's BlackBerry specialists offer extensive experience working with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven remote service delivery model, provides small companies a cost-effective solution for incorporating BlackBerry technology seamlessly into their information network.
Cisco's security and offsite connectivity solutions for small to medium sized companies represent a complete range of manageable protection hardware and software to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your corporate objectives.
Progent's certified database application developers can provide small and midsize businesses remote support for popular RDBMS products including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services available from Progent include installation and configuration, application design and coding, administration services, replication and synchronization strategies, storage management, tuning, data migration, security and compliance, backup and recovery options, problem solving, and webinar training.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles apart. Progent's team of veteran IT consultants can assist your business to design, configure, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing help with tasks like assigning shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a configuration replication network, and testing your DR solution to verify adherence with information assurance standards and government requirements.
Progent has been providing SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the breadth and depth of IT knowledge to help businesses of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine if an on-premises, Cloud-based or hybrid configuration is most sensible for your company; and select the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in specific tasks related to your SharePoint 2013 deployment.
Progent's veteran group of network consultants and subject matter specialists have extensive experience delivering remote and onsite assistance for organizations of any size who need to integrate Android phones into their information networks so that users can be productive from anywhere. Progent has the breadth of know-how to solve technical issues that involve multiple vendors and that represent a combination of older and current technology. Progent provides affordable remote expertise to help you with any stage of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to assist you to handle particularly challenging IT problems, or Progent can provide comprehensive project management support to ensure that you complete major network projects on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and use Android phones and tablets efficiently.
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and maintaining messaging solutions for companies in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email environment offers compliance, service continuity, easy connectivity for off-site and mobile users, efficient administrative tools, and productive integration with telecommunications. Progent offers expertise and integration services for Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003 Server, and Exchange 20000 Server. Progent can also assist small or medium companies to upgrade to Exchange 2016 Server or Microsoft Exchange 2013 Server.
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided integration, customization, training, and debugging services since the product's original release. Progent can provide high-level support for upgrading out of date Dynamics GP deployments. Progent can help you to design, pilot, and carry out an efficient migration from a an outdated release of GP to the latest release of Microsoft Dynamics GP.
Progent can provide the services of BlackBerry-certified professionals who can assist small companies to design, manage, and repair BlackBerry solutions economically and successfully, doing away with the requirement for an internal BlackBerry specialist and minimizing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers offer extensive experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, in conjunction with Progent's efficient remote service delivery model, provides small and mid-size businesses a cost-effective solution for integrating BlackBerry devices and software seamlessly into their IT system.
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, enhance and troubleshoot their networking hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that require important software patches, or resolving performance problems.
Progent's certified database application developers can provide businesses of any size remote DBA and programming services for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include installation and integration, database architecture and programming, administration services, replication solutions, storage management, tuning, data migration, security and compliance, backup and recovery options, problem solving, and training.
Progent’s colocation center IT services are designed for companies with hardware located at IDCs or data center colocation hosting sites and in need of timely on-premises help at the co-location site as well as remote help from Microsoft and Cisco Premier professionals. Progent provides a full array of data center and IDC and collocation consulting services such as network architecture analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and deployment of non-stop systems, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage cluster systems.
Cisco has designed a full product line of routers including routers designed to provide the protection, bandwidth, and reliability demanded by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.
Microsoft Exchange 2013 includes significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped structure. These enhancements affect vital facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.
Progent's Juniper-certified NetScreen engineer can assist your company to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-technology environments.
Progent's Windows consulting experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, teleworker access, data and identity security, automated provisioning and administration, network design, wired/wireless convergence, business continuity planning, webinar training for network management personnel and users, and post-migration Call Center support services.
Progent's Network Help Desk Outsourcing Support Services for desktop technical support are intended specifically for small organizations who need immediate access to a Help Desk Service Center with professional telephone support and effective escalation capability but who have to operate within a modest network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Progent offers the expertise of certified engineers and seasoned database application developers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified data security consultants to assist your business to assess the likely advantages of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe network infrastructure that lets you maximize the business benefit of SQL Server 2012.