Consulting Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were once among the most popular products for maintaining anytime-anywhere access to email, calendars, web-based applications, and other vital business information. Progent can provide Spartanburg, South Carolina companies the services of BlackBerry-premier experts who can help organizations to maintain their BlackBerry environments or transition smoothly to a modern mobile solution.

As the sophistication of small company networks has increased, and as the need for world-class security, dependability, and recoverability has become the norm for businesses of all sizes, effective deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses often turn to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the need for an internal BlackBerry technology expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's proven remote service delivery model, gives small businesses an economical alternative for integrating BlackBerry technology seamlessly into their information network.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can monitor and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be restored quickly and thoroughly.

South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.

Onsite IT Consulting
Progent locations in South Carolina State

City Address Phone Link
Charleston 460 King Street, Suite 200
Charleston, SC 29403
United States
(843) 628-5009 Charleston Network Support Services
Spartanburg 2040 B South Church Street
Spartanburg, SC 29306
United States
(864) 641-6001 Spartanburg Network Support Services


Consulting and Technical Support Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to send and receive messages that stay encrypted in wireless transit to ensure optimum security. BlackBerry Enterprise Server also simplifies a broad variety of crucial management jobs that span from smartphone deployment and updates to wireless security and high availability.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control user and group settings with BES Server's extensive library of policies

Progent's BlackBerry-certified consultants can also assist you to use BES Server to implement important procedures not supported by the less advanced BES Server Express. These tasks include:

  • Configure and manage BlackBerry's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry devices remotely
  • Set custom management roles
  • Automatically track and analyze the health of your BlackBerry system

Progent's Online BlackBerry-certified Support is Fast and Affordable
For companies in Spartanburg, South Carolina who require fast and economical help from a qualified RIM BlackBerry support expert, Progent offers efficient online assistance from a seasoned support staff who have provided network solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)

Online consulting services avoids travel costs and enables specialists to fix technical issues rapidly, so you reduce lost productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry solutions and can provide professional support in areas including resolving synchronization problems, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device users on Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements assessment, solution design, deployment strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a mobile wireless environment that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and hardware products meet your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning options for software versions, processors and mass storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can help you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Certified Specialist
In order to get in touch with Progent about consulting expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older change management solution or help you to modify your current SCCM 2012 ecosystem to accommodate your evolving business needs. Also, Progent can help you to create a software foundation that fully supports SCCM by providing expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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