Fast and Affordable Remote Technical Support for Spartanburg South Carolina Information Networks
Immediate Online Technical Support for Spartanburg NetworksFor companies located in Spartanburg South Carolina, Progent provides online help for networks powered by Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have delivered online troubleshooting to companies in all 50 states in the United States. (See testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-certified network specialists to handle complex infrastructure problems, as well as the services of CISA and CISSP-accredited security consultants to help with advanced security design and diagnostic jobs.

Progent's online technical support engineers offer exceptional leverage because they have the real-world background and are equipped with the sophisticated technology required to resolve most network issues rapidly. This reduces direct expenses since service calls require fewer billable consulting minutes. Online support also eliminates the expense of dispatching a consultant to your site. Your company saves even more with incidental expenses by minimizing or avoiding system downtime and associated losses resulting from business disruption, upset customers and vendors, idle employees, and distracted executives. Progent's extensive remote consulting expertise is particularly valuable for businesses that depend on public clouds for critical network infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite support may not be useful.

Progent's billing model for online support is designed to leverage your network support dollar. Progent charges per minute for telephone-based assistance, so you owe exclusively for the support that you actually get. Unlike typical remote support companies, Progent asks for no service activation charge or minimum payments. Progent's per-minute granularity and simple model for pricing avoid scenarios where fast repairs manage to turn into major tabs. Progent's penchant for handling problems quickly means you spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has refined a collection of optimized technologies and proven processes which permit the maximum degree of effectiveness for remote help and repair for information systems of all sizes. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity allows the consultants of Progent's online support team to communicate with your company's computer system without breaching system security.

Progent's sophisticated technical support database application keeps detailed histories describing all service that Progent's customers have been provided. Progent's team engineers have the benefit of the details of assistance rendered to each Progent customer by every Progent engineer. This history of anomalies and fixes is organized as an easily exploitable proprietary knowledge base that enables Progent's remote technical engineers to share their knowledge company-wide to ensure that the quality of Progent's support services grows over time. Progent's high-level certifications and working associations with major industry leaders such as Cisco and Microsoft open up additional extensive technical databases and allow priority response from vendors' in-house engineering staff so Progent's online consulting experts can come up with optimal solutions in the least time.

Online technical support services offered by Progent to businesses in Spartanburg South Carolina include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, fixed-price services intended to allow small and mid-size organizations to benefit from the same best-of-breed technology deployed by many of the industry's leading corporations. The ProSight line of network monitoring and management services addresses all key facets of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis technology to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools incorporated within a single agent accessible from a single control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, applications and virtual machines that have become lost or corrupted due to component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, enhance and debug their connectivity hardware like switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, finding devices that need critical software patches, or isolating performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management staff and your Progent consultant so that any looming problems can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported easily to an alternate hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to obtain an objective assessment of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a more manageable Active Directory system. Both also come with one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with information security standards, higher utilization of network resources, faster troubleshooting, more reliable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent information assurance expert. The interview is designed to help evaluate your company's ability either to stop or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient AV and backup system that meets your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Programs Offered by Progent
Progent offers the skills of world-class online consulting experts for contract information technology programs. Progent's charges for ongoing development or consulting projects are determined based on the qualifications of the engineers involved. Progent's background in these important areas of computer technology allows clients to complete major projects within budget and on schedule. Progent's project-based remote engineering solutions include:

  • Help Desk Expertise
    Progent's Help Desk programs for companies with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center services, shared Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide smaller organizations a complete solution that manages all facets of online desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent offers call desk services at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent's Help Desk Call Center consulting expertise can support you in creating an efficient new Help Desk or enhancing your established one, identifying or customizing Help Desk software to handle the particular requirements of your corporation, or providing occasional online personnel to reinforce your in-house Help Desk Call Center group during high-demand events such as software migrations, major updates, or installing new business software.

    Progent's Call Center staff of veteran information technology professionals offers your clients in Spartanburg South Carolina quick access to an effective technical support group with substantial experience offering telephone-based support and online troubleshooting for networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's focus is to give the Help Desk Call Center recognition as a solid contributor to company performance, and Progent's aim is to solve rather than just track technical problems.

  • Business Applications Support: Education, Development, and Problem Solving
    Progent's Applications Experts staff provides phone-based advanced consulting expertise and education in special business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, customization, and education for popular Microsoft applications including CRM, MS Project, Office 365 Word, and Office 365 Excel. To learn more information about Progent's expertise, programming, and education services, visit Progent's Business Application Experts Services.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new implementation of Microsoft System Center 2016, expand or optimize your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent can deliver businesses in Spartanburg South Carolina online IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can configure SCOM to fit your business so your computer maintenance is proactive and automated. By exposing possible trouble spots before they grow into full-scale emergencies, proactive monitoring can ward off inconvenient and costly information system failures. Progent can also use network monitoring utilities like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows environments, or networks that incorporate a variety of OS platforms.
How Your Spartanburg Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency remote support with Windows, macOS and OS X, or Linux networks, go to Progent's Emergency Remote Help, phone 1-800-993-9400, or go to Contact Progent. For organizations and new businesses in Spartanburg South Carolina, Progent's phone-based computer support specialists can deliver effective and affordable system help whenever your company needs it. More than a decade of offering remote repair services has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire high-end troubleshooting capability and to fine tune online connectivity technology to solve network problems quickly while avoiding the expense and lost productivity associated with on-premises support visits.

Even if your Spartanburg office works with a regular freelance support technician or maintains an in-house organization that can deal with typical network issues, Progentís Microsoft and Cisco certified consultants can still provide an easy and seamless virtual extension of your on-site resources in cases when your usual IT support personnel either don't have the bandwidth or the expertise to address unexpected system crises or particularly complex integration projects.

Details of Progent's Online Network Support for Spartanburg South Carolina
Progent's online help, remote repair, network security expertise, and system administration services offer companies in Spartanburg South Carolina the greatest leverage for your IT budget. Whether you need one-time telephone support and remote troubleshooting or ongoing Help Desk services and network management, Progent's experts can provide your office world class IT support while permitting you to avoid the cost and administration overhead of maintaining a full-service internal IT organization. Highlights of Progent's online help services include:

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's staff size, range of IT background, fine tuned support software, and familiarity with corporate IT enable companies to escape the limitations associated with exclusive reliance on smaller consulting organizations, independent freelance consultants, or over-stretched in-house resources.

Progent stands out by providing:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier experts average more than a decade of real-world industry background, at the front lines of network support, executing a broad range of IT projects for an extensive mix of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting team. This means that you get not just expert IT capability, but also a support engineer with proven approaches for applying technical knowledge to resolve actual IT problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for remote support and in-person help per minute. As a result, you are invoiced just for received services. Progent does not demand a higher rate for after-hours or urgent service, and inside California or in regions where Progent offers on-site service, Progent does not bill for travel except for urgent support where on-site work is less than 4 hours. Also, Progent applies no service activation charge and requires no retainer for services provided during regular business hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity eliminates big bills for fast repairs so you will not be forced to permit simple problems to fester.

  • Full Documentation of Delivered Services
    Progent has developed a sophisticated service reporting system that records and formats complete documentation for all delivered services. Unlike some independent consultants or local service firms who offer minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the support reports sent by every consultant to every client. The discipline of documenting and archiving support activity allows more effective service and eliminates a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who wonít let go of vital service information.

  • Automated Network Monitoring with MS Operations Manager
    Progent is one of the few consulting firms to offer 24x7 system tracking services powered by Microsoft Operations Manager. Microsoft Operations Manager causes your network maintenance to be proactive rather than reactive. By anticipating potential issues before they result in downtime, system monitoring can keep your IT network from stressful and expensive availability disruptions.
How Does Our Company Start Getting Remote Network Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, visit Immediate Online Support.

An index of content::

  • 24-7 iPhone and SharePoint integration Consulting Services After Hours Setup and Support iPad integration
  • 24-Hour Solaris Network Consultants Sun Solaris Online Technical Support
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  • Sun Solaris Network Consultants
    UNIX Consultancy

    Progent's Solaris family support experts offer small companies and software developers help with administering and maintaining Sun Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by integrating MS Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a system-wide move to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit applications that you intend to retain as well as the new 64-bit versions of software you wish to install.

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    Progentís Wireless Site Survey assists you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN adapted to your facilities, offering your business a wireless solution that delivers the coverage, performance, load-handling capability, Quality of Service, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.

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    Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and fixing SCOM solutions and can provide organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.

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    Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids productivity downtime, simplifies long-term support demands, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.

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  • Windows 2008 R2 Professionals
    Windows Server 2008 Hyper-VI Support and Integration

    Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, availability, expandability, and versatility that improve output of on-site, remote, and mobile workers. Progent's network experts can provide cost-effective online engineering, technical support, and training services to assist you to plan, implement, and manage Windows Server 2008 R2 to add significant business value to your information system.

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  • SQL 2008 Reporting Services Consult
    SQL 2008 Analysis Services Professional

    SQL Server 2008 offers powerful, familiar tools to IT professionals as well as to information workers, reducing the difficulty of creating, deploying, managing, and using enterprise data and database applications on platforms ranging from mobile devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on experience and broad knowledge in planning and deploying information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.

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  • Microsoft Windows 7 Consulting
    Windows 7 Security IT Consultants

    Progent's certified consultants offers offsite and on-premises consulting expertise to assist you to administer, support, and troubleshoot PCs based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, remote access, smartphone and tablet integration, Wi-Fi network design, and remote network monitoring.

  • Cisco ASA 5500 Firewall Consulting ASA Help and Support
  • Cisco ASA Firewall integration Remote Support Services 24x7 Outsourcing Cisco ASDM for Firewall Management
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  • Cisco ASA Firewall URL Filtering Technology Consulting Services
    ASA Firewall with Firepower Support and Help

    The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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  • Microsoft Certified Partner Consultant Services Azure Planning
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    Progent can help small companies to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the benefits and limitations of various cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you avoid the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.

  • Consult ProSight Email Spyware Protection ProSight Email Directory Harvest Protection Specialists
  • Consultant Services Cisco VoIP Phones and Unified CM Technical Consultant Cisco VoIP Phones and Unified Communications
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  • Consulting Google Cloud GKE Google Cloud AI Building Blocks Professional
  • Database Applications Specialist Database Applications Consultancy

  • ProSight ESP Behavior-based Antivirus Consultancy
    ProSight ESP Ransomware Defense Consultants

    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you prove compliance with legal and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware.

  • Spartanburg Technicians
  • Dynamics GP Great Plains Accounting Online Technical Support Technical Consultant Great Plains
  • Engineer BlackBerry BPS BlackBerry BES Server Support Outsourcing
  • Engineer Online Microsoft Project Training Live Online Microsoft Office Classes
  • Exchange 2000 Server Technology Consulting Services Microsoft Exchange Outsourcing

  • Help Desk Sharing Integration Support
    MCSE Expert Certified Call Desk Sharing Online Troubleshooting

    Progent's Microsoft and Cisco authorized experts provide three service programs to help medium-size and large organizations create an efficient and productive in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process study and improvement, management reporting, training of internal personnel, and documentation of processes. Progent's Software Selection and Deployment Services help companies analyze the numerous high-quality Help Desk software packages on the market and decide what packages might be too expensive, miss critical capabilities, or align badly with your organization's corporate culture. Progent also offers short-term staffing for organizations who need to augment their in-house Help Desk team for special projects or to fill in for absent or indisposed workers.

  • Exchange 2010 Configuration Online Help Microsoft Exchange Server 2010 Migration IT Services
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  • Fortinet Firewall Migration Support and Help Fortinet FortiOps Support and Help
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  • ISA 2004 Onsite Technical Support Microsoft ISA Server Technical Consultant
  • IT Consulting Proxim WiFi Security Remote Support

  • Professional 8500 Wireless Controller
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    Progent's Cisco-certified Wi-Fi integration experts can help you to deploy, manage, and debug Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent provides national urgent technical support and consulting services for companies who run UNIX, Linux, or Solaris networks or whose IT systems feature a mix of UNIX and Microsoft Windows technology. Online IT help offers optimum leverage for your information technology budget by protecting client productivity and limiting the time billed for computer repair services. Sophisticated remote support tools and skilled technicians and consultants combine to enable Progent to handle most network issues without wasting time and money by going to your location. In most of situations your IT issues can be dealt with by telephone or via a combination of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISSP certified security professionals to assist you with the most difficult system problems.

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    Cisco has developed a full array of routers that includes routers built to provide the security, performance, and reliability demanded by organizations from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you add new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.

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    Microsoft Lync 2013, rebranded Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications ecosystem that permits a BYOD computing style with instant messaging, real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN calling across a wide assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and system architects can help your company to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or mixed topology appropriate for your current and future plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom online and on-premises training to your IT staff and users. Progent has in-depth expertise in key pieces of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Office and Office 365 apps including Outlook and PowerPoint.

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    Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional experience, at the front lines of network service, performing a wide range of IT projects for an extensive mix of customers. Each Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting personnel. This guarantees that you get not just world-class technical skills, but also a consultant with field-tested methods for applying computer knowledge to fix actual network problems efficiently.

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