UNIX, Linux, Sun Solaris, Mac OS X Online Technical Support for
Spartanburg Small Company Networks
For small and midsize companies in Spartanburg South Carolina, Progent provides help for information systems powered by UNIX or Linux or for networks that include a mix of UNIX-family systems and Windows technology. Progent has delivered online support to businesses in every state in the United States. (Refer to Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE-certified engineers for challenging infrastructure problems, as well as the services of CISA and CISSP-accredited security engineers to handle advanced security design and disaster recovery planning.
Progent's online support services represent excellent value due to the fact that they have the real-world experience and the sophisticated technology to resolve most information system problems quickly. Efficient support reduces direct costs since solutions take up a smaller number of billable minutes. Remote support also eliminates the cost of sending an engineer to your office. Your organization saves additionally with indirect costs by reducing or avoiding network downtime and related costs due to business disruption, disgruntled clients, unproductive employees, and de-focused management.
Progent's pricing model for online support is designed to maximize the impact of your IT service investment. Progent charges per minute for telephone-based assistance, so you owe only for the support that you receive. In contrast to many remote support companies, Progent asks for no initialization charge or minimum job duration. Progent's one-minute billing unit and clean policy for pricing prevent scenarios where speedy. minor solutions somehow end up as major bills. Progent's skill at solving problems quickly translates into your company conserving money.
Progent's Online Technical Support Technologies
Over the years, Progent has refined a set of optimized technologies and field-proven processes which allow the maximum degree of efficiency for remote technical support and troubleshooting for small and midsize company computer systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN access enables the staff of Progent's online support team to access your environment without breaching network security.
Progent's powerful technical support reporting application keeps thorough records of the service that Progent's customers have received. Progent's staff engineers have the benefit of the records of support provided to every Progent customer by every Progent engineer. This database of anomalies and responses is stored as a readily retrievable support database that permits Progent's online support engineers to communicate their experiences company-wide to make sure that the value of Progent's support grows over time. Progent's advanced certifications and close associations with important industry leaders such as Cisco and Microsoft make available other massive technical support knowledge bases and allow priority response from vendors' in-house product engineers with the result that Progent's remote service specialists can find the most efficient resolutions promptly.
Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's phone services in Spartanburg South Carolina or to find out additional information about Progent's online support programs, call Progent at
Online Technical Support Services Offered Progent
Progent's phone-based network support experts possess advanced credentials in a comprehensive set of products and technologies. This wide range of technical skills allows Progent's engineers to tackle virtually any problem that may crop up in a small company network. Certificates awarded to Progent support experts in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.
To help customers with multi-operating system networks, Progent also provides the services of engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Phone-based technical services available from Progent to companies in Spartanburg include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote support services address a wide spectrum of computer technology including system infrastructure, messaging solutions, network and process security, UNIX/Linux and Windows integration, VMware products for server hardware economization and easy management, and migration from older systems to the latest Microsoft Windows or Linux-based solutions. Progent's team-based approach to solving network issues enables fast escalation, when required, to consultants with task-relevant expertise to handle challenging situations. This expedites solutions of urgent problems, reduces lost productivity, and cuts support costs.Progent's UNIX and Linux consultants can provide emergency phone-based assistance for resolving problems affecting UNIX/Linux networks based on leading variants of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX
- BSD
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian-GNU
- Slackware
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Talk to a Cisco CCIE for Complex Network Troubleshooting
The Cisco CCIE credential is the top accreditation for network engineers, and indicates a person's network technology skills at the expert level. Cisco qualified CCIEs can handle the most difficult challenges encountered in network infrastructure planning, integration, maintenance, security, and troubleshooting. Cisco qualified CCIEs operate on a privileged basis with Cisco's internal product support engineers in isolating problems with Cisco IOS Software network administration tools and coming up with workarounds or locating program patches. Cisco CCIEs provide exceptional cost-effectiveness since their deep experience enables them to resolve the most complex problems quickly. In common instances, less seasoned service providers can struggle for many hours or even days with identical problems that a Cisco-qualified CCIE can dispose of in a few minutes.
Few support firms make Cisco CCIEs available to assist small and medium sized businesses. Progent can provide fast phone contact with a Cisco CCIE so you can receive immediate assistance for severe network issues that are impacting business productivity but are not within the experience of your regular network support group or consultant. Progent's Cisco-qualified CCIE support experts can connect to your environment via sophisticated remote support tools to provide efficient, secure, and affordable diagnosis and repair.
Progent's CCIEs can provide assistance with all of Cisco's top-selling family of infrastructure devices including PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM modules, secure broadband and IS routers, Aironet wireless access points, Meraki cloud-managed APs, VoIP phones and systems, Catalyst family switches, plus VPN solutions.
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Authorized Windows Experts
Progent's Microsoft-certified remote support professionals offer network repair and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can assist you with a broad variety of platform support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
MS Exchange Server 2019 deployment,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 design and integration, Microsoft Teams migration expertise, Microsoft Skype for Business planning and deployment consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring,
Project Server and Server Online training,
SBS Server support, and
Windows Essentials cloud integration.
Progent also can deliver a wide range of remote desktop consulting and support services including Windows 7 integration, upgrading to 64-bit workstation software, configuring Office 2010, and automating workstation deployment.
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CISM and CISSP Premier Network Security Specialists
Progent's accredited CISSP and ISSAP network security engineers offer a range of security solutions to enhance the defenses of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows network against internal or external threats or assist your company to recover quickly following a damaging breach. Security support services offered by Progent include: in depth network security analysis using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Hydra; fast recuperation from virus and worm attacks; integrating firewalls; designing safe techniques for remote and mobile communication; protecting your email infrastructure from spam and directory harvest attacks; and managing round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert online consulting support to help organizations of any size integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help your it team to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that combine local resources along with cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over two decades of experience providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Progent can provide the skills of world-class online consulting professionals for special IT projects that small companies frequently need. Progent's rates for longer-term development or consulting projects are determined based on the level of expertise of the consultants required. Progent's background in these important fields of computer technology allows customers to complete major projects economically and on schedule. Progent's project-based online engineering solutions include:
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Call Center Expertise
Progent's Help Desk service options for small and midsize businesses with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Call Center support services are well suited for smaller businesses who don't have the money or time to build and maintain an in-house Call Center but who need quick communication with a reliable Call Center with professional phone support as well as the available expertise to escalate the most challenging tasks to advanced engineers.Progent’s Help Desk Co-management services allow your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent’s shared Help Desk service is a collaborative service desk solution built around the top professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's Help Desk consulting services can aid you in creating an efficient new Help Desk or improving your current organization, evaluating or customizing Help Desk Call Center software to handle the special requirements of your corporation, or providing temporary online staff to supplement your in-house Call Center team to handle unusually busy situations such as software migrations, major updates, or rolling out new business software.
Progent's Call Center staff of experienced information technology consultants provides your clients in Spartanburg South Carolina fast assistance from an efficient technical support resource with years of experience delivering phone consulting and online repair service for computer environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Call Center perception as a key enabler of business success, and Progent's aim is to fix and not simply record IT problems.
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Business Applications Services: Training, Customization, and Troubleshooting
Progent's Applications Consulting Group offers online advanced consulting expertise and education in special business application areas including Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver expertise, customization, and training for Microsoft business applications including Microsoft CRM, Project, Word, and MS Office Excel. To find out more concerning Progent's consulting, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.Progent's Mac experts can promote the creative aspect of Apple Mac computing by delivering phone-based consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a variety of Mac creative tools including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with special procedures like capturing or digitizing audio or video or configuring an audio/video production facility.
Online Network Monitoring Support
Progent can provide companies in Spartanburg South Carolina remote network monitoring services based on Microsoft Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to fit your environment so that your network support is proactive rather than reactive. By uncovering potential issues before they evolve into crashes, automated monitoring can head off inconvenient and expensive service breakdowns. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows networks, or environments that incorporate multiple operating systems.
To get in touch with Progent about emergency remote assistance with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Urgent Remote Support, phone
South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.
| City | Address | Phone | Link |
| Charleston | 460 King Street, Suite 200 Charleston, SC 29403 |
843-628-5009 | Charleston Network Support Services |
| Spartanburg | 2040 B South Church Street Spartanburg, SC 29306 |
864-641-6001 | Spartanburg Network Support Services |
An index of content::
Exchange 2000 Server Upgrade Network Consulting
Exchange 2000 Server Computer Consulting
Years of background with Microsoft's email technology makes Progent among the most knowledgeable computer consulting firms in California for integrating messaging systems based on Exchange 2000 Server. Progent is skilled in helping small organizations derive all the benefits of Exchange Server under common situations such as updating from Exchange 5.5, moving from an ISP-provided or POP3 Email environment, and outsourcing your Exchange Server management.
Microsoft Office System Consulting Service
Microsoft Office Consulting Firm
Progent’s IT outsourcing services for small businesses include planning 2003 Server, .NET Server, and BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, fixing stubborn integration problems, and producing a company-wide security plan. Progent can show you how to maximize network availability and performance with fault-tolerant configuration, redundant network topology, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can help with requirements definition, resource identification, BOM development, sourcing selection, purchasing coordination, and professional documentation. Progent’s IT outsourcing service also includes education for office productivity products such as Microsoft Office XP.
Systems Management Server Professional
Network Consulting Microsoft SMS
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software products by making it simpler to copy system images, control mobile devices, and operate management utilities. In addition to advising you about ways to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define sensible processes and policies to manage handheld computers and smart portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates standards, processes and technologies to keep your IT computer system safe.
Unified Single Number Reach Consultant
Specialists Integrated Services Routers
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, acts as the center of Cisco's communications and collaboration solution. Unified CM and Unified Communications Manager Express offer a location-independent IP-PBX by integrating closely with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver effective and affordable remote and on-premises expertise to assist businesses of any size to create and maintain CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver maximum business value. Progent can assist with any facet of Unified Communications Manager configuration and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange Server.
Azure and SQL Server integration Professionals
Biggest Expert Microsoft Certified Technology Professional Azure VHD
Progent can assist companies of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and reduce equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the benefits and limitations of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.
Oracle Database Resource Manage Consultants
Oracle DBA Engineer
Progent offers fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle application developer. Progent can provide advanced DBA services for any version of Oracle's RDBMS platform and can also help plan, build, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Cisco Firepower 2000 Series Firewalls Consultant Services
ASA with Firepower Support
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified management of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage network environments that span branch offices, data centers, and cloud resources.
24/7 Exchange Online Archiving Consulting Services
Hybrid Office 365 solutions Help and Support
Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.
Call Desk for Remote Workforce On-site Technical Support
Call Desk for Remote Workers Configuration
Progent has two decades of experience helping small and medium-size organizations to plan, install, optimize, manage, and troubleshoot computer networks that incorporate at-home workers.
7600 Edge Router Computer Consulting
After Hours Consultant Services 2900 Router
Cisco offers a full array of routers that includes routers designed to deliver the protection, performance, and availability demanded by customers from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, including the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.
Microsoft Small Business Server Consulting Services
Microsoft SBS Premium Add-on Integration Support
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions bundled with Small Business Server calls for an IT expert with real-world expertise and broad knowledge in designing and implementing effective and comprehensive business technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and troubleshooting IT environments powered by the SBS line of servers and applications.
Emergency Engineer CISSP Certified Network Security Architect
Consultancy CISSP Certified Cybersecurity Architect
Progent's CISSP-certified network security experts can assist organizations of all sizes with any aspect of IT security. Progent can help create cost-effective cybersecurity systems that guard a small office against modern threats or Progent can design, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile users accessing IT resources distributed across a mix of physical datacenters and public and private clouds.
High Availability Interoffice Connectivity Consultants
Fault Tolerant Inter-office Network Specialists
Progent’s high availability inter-site connectivity and fault tolerant network connection engineers can help small companies create non-stop Interoffice connectivity via fully redundant networks featuring automatic failover. Progent’s CCIE engineers can plan and implement fault tolerant Inter-office connections based on zero-downtime EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable non-stop interoffice connectivity.
Cisco Virtual Private Network Online Technical Support
Cisco RADIUS Security Online Technical Support
Cisco's security and offsite access technology for small organizations represent a full range of easy-to-administer security solutions to help protect your local and remote network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional consulting staff includes field-proven specialists with Cisco CCIE and CCNP certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit most closely with your business goals.
Windows Server Update Services Engineers
After Hours Specialists WSUS
Microsoft Windows Server Update Services allows IT administrators to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the installation of updates that are published through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy settings, and making sure your Microsoft SUS GPO is linked to an Active Directory container appropriate for your network environment.
Exchange 2003 Upgrade Consulting
Exchange Server 2003 Online Support
Progent's Microsoft-certified engineers offer technical support and IT consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's upgrade, integration, administration, and troubleshooting expertise for Exchange 2003 Server include planning, installation, documentation, local and off-site technical support, Help Desk Call Center support, certified security consulting, and full-service network management outsourcing.
Support and Integration High-Availability Load Balancing
Content Delivery Networking Products Onsite Technical Support
Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced program, network infrastructure routing, and content delivery products such as F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
Microsoft Experts Microsoft Windows Server 2012 R2 Essentials Specialists
Immediate Microsoft Windows Server Essentials Consulting Services
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that allows small businesses to make the move from the traditional stand-alone in-house datacenter to the new hybrid computing model that combines on-premises and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to assess the possible productivity and cost benefits of moving to WS 2012 R2 and adopting a hybrid local/cloud design for your network environment. Progent offers comprehensive project management support so you can plan and execute an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting, technical support, and training.
Windows Active Directory Online Support
Biggest Microsoft AD Specialists
Windows Active Directory demands extensive field experience to integrate optimally across a large corporation. Progent’s Microsoft Premier engineers are experienced in designing, deploying, and maintaining complex Microsoft Enterprise AD installations. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in online Active Directory systems, and fixing failed configurations of Active Directory and Active Directory-integrated programs.
ASA Firewalls On-site Technical Support
Cisco ASA firewall VPN Information Technology Consulting
Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Cisco CUBE and SIP Trunks Professionals
SIP Trunk Migration Online Troubleshooting
Progent's Cisco-certified SIP integration experts can help organizations of any size to design, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or onsite expertise to help companies to move efficiently to a modern unified communications environment that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business or Lync Server for access to a SIP PSTN trunk.
Microsoft SharePoint Server 2013 On-site Support
Outsourcing SharePoint Online
Progent has been delivering SharePoint support since the first SharePoint product was published over a decade ago, and Progent has the scope of technical knowledge to help organizations of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide whether an on-premises, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in specific jobs related to your SharePoint 2013 migration.
VPN Computer Consultants
Remote Access Professionals
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to evolve with your changing business requirements. Progent’s Cisco-Certified network consultants are familiar with Cisco’s comprehensive family of products aimed at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco products to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Remote Shared Helpdesk Technical Support Services
IT Consultants Virtual Call Desk
Progent's Microsoft and Cisco authorized Consultants offer three ways to help medium-size and large companies develop a cost-effective and successful internal Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and enhancement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations sift through the numerous high-quality Help Desk application programs on the market and determine what products might be excessively expensive, lack critical features, or align poorly with your company's corporate culture. Progent also offers short-term staffing for companies who need to reinforce their internal Help Desk staff for special tasks or to substitute for absent or incapacitated workers.
Tech Support For Small Business Midsized Company
Midsized Business Service Providers
Progent provides network services for mid-size businesses with 100 to 250 network clients. The medium size company or office has traditionally been an underserved part of the market for network support expertise. The overhead and support delivery models of large third-party support organizations make them excessively costly for the typical small company or small medium business (SMB), which commonly has a minimal information technology budget with which to support an IT system whose complexity and sophistication are often similar to the information systems of far bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual office technology and proactive server monitoring, dramatically reduces the IT support expenses of an SMB while offering the mid-size company with big-company support from certified, world-class consultants knowledgeable in a wide range of small business technologies. If your mid-sized company or small business is looking for levels of IT help appropriate for a medium size office without paying enterprise costs, contact Progent.
Enterprise hybrid cloud integration Consulting
Amazon AWS hybrid cloud solutions Consulting
Progent can provide advanced remote consulting to help businesses connect their networks with leading public clouds such as Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid architectures that seamlessly combine on-premises resources as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Best Juniper SA2500 SSL VPN Network Intrusion Penetration Testing
Cybersecurity Team Juniper SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Online Support Services Services Documentation
Network Consultants Service Database
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or small support organizations who offer scant documentation or details of services performed, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the support reports transmitted by every consultant to every client. The practice of detailing and archiving support activity results in more efficient support and eliminates a variety of common misfortunes such as when a support customer is virtually held hostage to a consultant who refuses to release vital service information.
Cisco VoIP Phones and Cisco Unity Consultant
SRST Consultants
Progent's Cisco CCIE-certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Meraki Outdoor Wi-Fi Access Point Onsite Technical Support
Meraki Wi-Fi AP Information Technology Consulting
Progent's Meraki wireless access point consultants provide remote and onsite support services to assist businesses of all sizes to plan, install, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers identical connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless users irrespective of their location or device.
Work at Home Cloud Integration On-site Technical Support
At Home Workforce Cloud Integration Computer Consulting
Progent can assist small and medium-size businesses to set up their at-home workforce with seamless integration with cloud applications and services.
Urgent Microsoft Application Center Security Consultants
Integration Firm Microsoft Sharepoint Server 2007
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to design, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Urgent Windows 8.1 BitLocker Network Specialists
Microsoft Windows 8.1 Migration Technical Support
Progent's Microsoft-certified experts can deliver a range of technical services to help companies of all sizes to install, manage, and support IT systems that include desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's senior project managers can assist to set up testing environments to evaluate Windows 8.1 and develop and implement Windows 8.1 deployment projects based on leading practices.
Consultant Services Dynamics GP BizTalk Adapter
Dynamics GP App Development Engineer
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to create specialized mission-critical applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you create reports that let you track your business more thoroughly, transforming uncooked information into valuable understanding of your company and customers.
External Network Security Scan Consultants
Internal Security Inventory Specialist
Progent offers two ultra-affordable service bundles intended to allow small businesses to receive an objective network security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from beyond your company firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer runs a network scan from a secure computer within your company firewall to assess the risk to inside threats. The two security inventory packages are set up and executed from a protected remote site.
Microsoft Certified Specialists Skype for Business Chat
Skype for Business 2019 Specialist
Progent's Microsoft-certified consultants offer remote and on-premises expertise for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems like Cisco Video Interop Server. Progent's certified information security experts can assist you create and verify a security environment for your Skype for Business solution that is compliant with regulatory standards.
MAS 90 Development Group
Best MAS 90 Programmer
Besides providing the expertise of Microsoft Dynamics GP specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, migration assistance, and 1-on-1 or group online training classes tailored to address your particular requirements. Progent's experts also can show you how to integrate and maintain a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
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