UNIX, Linux, Sun Solaris, Mac OS X Online Support for
Spartanburg Small Office Computer Networks
For small and midsize companies located in Spartanburg South Carolina, Progent offers technical support for networks powered by UNIX or Linux or for networks that feature a mix of UNIX and Microsoft Windows platforms. Progent has delivered online troubleshooting to companies in all 50 states in the United States. (See Progent's customer testimonials). In addition, Progent can furnish the expertise of CCIE-qualified network specialists for challenging connectivity issues, plus the assistance of CISA and CISM-accredited security engineers to help with advanced security architecture and business continuity preparedness.
Progent's remote support services offer exceptional value because they are equipped with the real-world background and the advanced technology to resolve most information system issues rapidly. Efficient support reduces immediate costs since service calls accumulate fewer chargeable minutes. Remote support also avoids the expense of dispatching an engineer to your office. Your company saves additionally with incidental costs by minimizing or avoiding network downtime and related losses due to business disruption, disgruntled customers and vendors, idle workers, and distracted management.
Progent's pricing model for remote support is structured to get the most out of your IT service dollar. Progent bills on a per-minute basis for telephone-based assistance, so you pay exclusively for the support that you actually get. Unlike typical remote support firms, Progent requires no startup charge or minimum job duration. Progent's one-minute granularity and simple policy for pricing do away with situations where quick repairs manage to end up as major bills. Progent's penchant for handling technical issues efficiently translates into your company conserving cash.
Progent's Remote Service Tools
Through years of experience, Progent has refined a set of optimized technologies and proven methodologies that allow the maximum degree of efficiency for online consulting and repair for small and midsize company information networks. Progent provides protected VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN technology permits the staff of Progent's online support team to connect to your company's system remotely without breaching network security.
Progent's advanced customer support database system includes comprehensive histories describing the service that Progent's customers have been provided. Progent's authorized service personnel have access to the records of all help provided to every Progent client by any consultant. This database of problems and repairs is structured as a readily searchable support database that permits Progent's online technical experts to communicate their experiences with the whole team to ensure that the value of Progent's technical support grows daily. Progent's high-level accreditations and close associations with key industry leaders including Cisco and Microsoft permit access to additional extensive technical support databases and permit fast access to manufacturers' in-house product engineers with the result that Progent's remote consulting specialists can come up with optimal resolutions in the least time.
Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's remote support in Spartanburg South Carolina or to learn more about Progent's online support programs, contact Progent at
Remote Network Support Services Offered Progent
Progent's phone-based technical support experts possess certified skills in a comprehensive set of disciplines. This broad range of technical skills permits Progent's consultants to tackle virtually any emergency that may occur in a small or midsize company information system. Credentials held by Progent engineers in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, CCDA and CCDP.
To help clients with multi-operating system networks, Progent also provides the support of engineers with advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.
Phone-based services available from Progent to customers in Spartanburg include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote support services address a wide range of information technology such as system architecture, email systems, network and process security, UNIX/Linux and Windows integration, virtual server products for server hardware consolidation and easy administration, and migration from legacy applications to the latest Windows or Linux-powered environments. Progent's team-oriented methodology for solving technical problems enables quick escalation, when required, to engineers with appropriate expertise to tackle complex situations. This expedites repair of critical problems, minimizes network downtime, and lowers support costs.Progent's UNIX and Linux consultants can provide emergency online assistance for analyzing problems affecting UNIX, Linux, or Solaris networks based on leading variants of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware
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Contact a Cisco CCIE for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert credential is the premier accreditation for network infrastructure professionals, and indicates an individual's technical skills at the expert level. Cisco CCIEs can handle the most difficult issues associated with network infrastructure planning, integration, administration, protection, and problem solving. Cisco qualified CCIEs can cooperate closely with Cisco's in-house support staff in isolating problems with Cisco IOS network administration utilities and developing alternate approaches or locating software updates. Cisco qualified CCIEs are an exceptional cost-effectiveness because their depth of expertise enables them to solve even the most difficult problems quickly. In common cases, less experienced consultants can struggle for hours or even days with identical tasks that a Cisco CCIE can resolve in minutes.
Few service firms make Cisco-qualified CCIEs accessible to help small and medium sized businesses. Progent offers quick telephone contact with a Cisco authorized CCIE so you can get urgent support for serious network infrastructure problems that are lowering business efficiency but are outside the scope of your local computer maintenance resources. Progent's CCIE engineers can connect to your environment by means of state-of-the-art on-line troubleshooting tools to provide efficient, safe, and economical analysis and repair.
Progent's Cisco CCIEs can provide assistance with the entire range of Cisco's industry-leading family of connectivity products including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, plus VPN solutions.
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Certified Windows Support
Progent's Microsoft-expert online support professionals can provide network repair and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the expertise of support engineers who can assist your company with a broad variety of technology support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
Microsoft Exchange Server 2019 planning and configuration,
MS Exchange Server 2016 migration, Microsoft Exchange 2013 consulting,
Exchange Server 2010 maintenance,
SharePoint Server 2016 migration consulting services,
SharePoint 2019 planning and deployment, Microsoft Teams expertise, Skype for Business Server migration support, Lync Server 2013 management and Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring and reporting,
Project Server planning,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent also can deliver a full range of remote PC desktop support services including Microsoft Windows 7 migration support, preparing for to 64-bit workstation applications, integrating Office 2010, and automating PC desktop image creation.
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CISM and CISSP Premier Network Security Engineers
Progent's qualified CISSP and ISSAP security engineers offer a variety of system protection services that can enhance the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against assaults or assist your company to recuperate quickly following a damaging penetration. Security consulting services available from Progent include: in depth security audits utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Nikto; fast recuperation from malicious assaults; configuring firewalls; establishing safe mechanisms for remote and mobile connectivity; protecting your messaging infrastructure against spam and DHA attacks; and offering 24x7 network monitoring.
- Hybrid Cloud Integration
Progent offers advanced remote consulting support to help businesses of all sizes integrate their IT infrastructure with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that seamlessly combine local resources along with public clouds. To assist you to incorporate cloud services with networks, Progent offers a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than two decades of experience providing advanced consulting expertise online, and Progent can help you complete your cloud integration projects quickly and affordably.
Progent offers the services of seasoned remote consulting professionals for contract IT projects that small companies often need. Progent's charges for ongoing consulting projects are set according to the qualifications of the engineers assigned. Progent's background in these important areas of computer technology enables clients to complete critical initiatives within budget and on time. Progent's project-based online consulting solutions include:
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Help Desk Support
Progent's Help Desk Call Center service options for small businesses with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk services are well suited for small companies who don't have the budget to build and maintain an internal Help Desk Call Center but who want quick communication with a dependable Help Desk Call Center with proficient phone support as well as the in-depth expertise to escalate the most challenging trouble tickets to advanced engineers.Progent’s Help Desk sharing services allow your business to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading professional services automation tool for handling end-user service requests, ticketing, accountability, status tracking, and metrics.
Progent's Help Desk consulting expertise can aid you in creating an effective new Call Center or improving your existing organization, identifying or enhancing Help Desk Call Center application software to address the particular demands of your corporation, or providing occasional phone support personnel to supplement your existing Help Desk team to deal with high-demand events like software transitions, major upgrades, or installing brand new applications.
Progent's Help Desk Call Center team of seasoned information technology experts gives your computer users in Spartanburg South Carolina immediate contact with a reliable support resource with extensive background delivering phone help and online diagnostics for IT systems powered by UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk the reputation as a crucial driver of company performance, and Progent's goal is to resolve instead of just record network problems.
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Applications Services: Training, Programming, and Problem Solving
Progent's Applications Consulting staff offers remote professional engineering support and education in special application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for Microsoft business applications including CRM, Microsoft Office Project, Microsoft Word, and Excel. To read additional information on Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.Progent's Mac consultants can support the artistic facets of Mac environments by providing remote help services and training in graphics, sound, and video. Progent's support professionals can provide assistance in a variety of Mac creative tools such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with common projects such as capturing or digitizing audio/video or configuring an audio/video post production facility.
Online Network and Server Monitoring Services
Progent can provide companies in Spartanburg South Carolina online network monitoring support based on Microsoft System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to fit your business so your IT maintenance is proactive rather than reactive. By uncovering possible problems before they grow into crashes, remote monitoring can head off disruptive and expensive information system crises. Progent can also use server and infrastructure monitoring tools such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows networks, or networks powered by a mix of platforms.
To get in touch with Progent about emergency online help with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Nationwide Online Help, phone
South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.
| City | Address | Phone | Link |
| Charleston | 460 King Street, Suite 200 Charleston, SC 29403 United States |
(843) 628-5009 | Charleston Network Support Services |
| Spartanburg | 2040 B South Church Street Spartanburg, SC 29306 United States |
(864) 641-6001 | Spartanburg Network Support Services |
An index of content::
SCCM 2012 Intune Integration Engineer
Emergency System Center 2012 Configuration Manager Technology Consulting Services
Progent can assist you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device and application management solution or help you to enhance your current SCCM 2012 environment to accommodate your changing business needs. In addition, Progent can assist you to build an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
ProSight Hosting for Virtual Servers Technology Professional
ProSight Virtual Hosting Professional
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that delivers the highest level of availability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are built upon mature virtualization technologies that allow small and midsize companies with multi- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Immediate Consultancy Security
Security Consultancy
Progent provides expertise for security evaluation products such as Microsoft Baseline Security Analyzer for running a variety of programmed network auditing scans to uncover possible security problems. Progent has broad knowledge of network auditing tools and can show you how to understand testing reports and react effectively. Progent can help you build protection into your business operations, configure auditing tools, define and deploy a secure system architecture, and suggest procedures to maximize the safety of your network. Progent's security consultants are available to show you how to configure a firewall, design secure remote connectivity to email and business applications, and install virtual private network. Progent's qualified security consultants can also test the security of web applications and can provide comprehensive security assessments of company-wide security to determine your company's compliance with recognized international security standards including FISMA, NIST, and ISO.
Wireless Link Support and Help
IT Consulting Office Wireless
Progent’s wireless professionals can help small businesses design, select, test, install and maintain secure building-to-building wireless bridges that integrate transparently into your existing network while providing a level of protection that matches or exceeds wireline interfaces. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you identify and install the wireless connectivity technology that match your business needs.
Cisco Certified Adaptive Security Device Manager Troubleshooting
Firepower Management Center Integration
Progent’s Cisco-Certified network experts offer professional PIX Firewall consulting services covering architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and secure access services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of security, speed and availability for business environments of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative tools. Progent’s network experts can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
24/7/365 Cisco CCNA Part Time Jobs
Recruit Network Consultant Careers
Progent is seeking to find full-time, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco certified network consultants with Cisco CCNP or CCIE certification; security professionals with CISSP or CISA or comparable security certification; and advanced network design experts with a background in mobile access, wireless connectivity, fault tolerance, business continuity, data preservation, and VMware. Progent also is looking for professionals who can work on Progent's team of help desk service technicians and remote troubleshooting experts. Also, We are hiring experienced administrators able to perform effectively in Progent's fast-paced, virtual office culture.
Microsoft Software Update Services Consulting
SUS Consultants
Microsoft Windows Server Update Services enables IT managers to install and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can completely and easily manage the installation of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, setting up user's computers, establishing the Group Policy settings, and making sure your Microsoft Software Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
Emergency Co-Location Configuration
24 Hour Colo Consultant
Colocation sites make it possible for companies to share world-class data centers for hosting network hardware that supports critical applications. Progent's Microsoft and Cisco premier IT experts can help your company with all aspects of your colocation strategy such as selecting and moving to a colo site, creating system architecture, specifying hardware, on-premises and on-line troubleshooting, setting up offsite network administration, and education your IT personnel.
Exchange 2016 Migration Professional
Top Ranked Microsoft Exchange 2016 Migration Network Consultants
Progent can assist you in any and all facets of your migration to Exchange 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
24/7/365 Windows Server 2008 Hyper-VI Remote Troubleshooting
Consultant Windows Server 2008 R2
Progent's certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your business, develop pilot systems and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, educate your IT personnel how to use new management tools, and deliver ongoing consulting and support via budget-friendly options including Helpdesk support and online technical support.
Remote Microsoft SQL Consult
SQL Server Setup and Support
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast development of a new generation of high-end applications that can give your company a critical competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Emergency ASA and PIX Technical Support Services
Cisco ASA Configuration Consulting Services
Progent’s experienced Cisco IT security consulting professionals provide expert PIX and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer advanced security, high throughput, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security holes.
Security Contractors Check Point UTM-1 Firewall
Check Point 3000 Firewalls Technology Consulting Services
Progent's Check Point Software firewall experts can show you how to design, deploy, and manage firewall solutions built around Check Point Software NGFW security gateways and Check Point's cloud-based security services. Progent's consultants can also assist you support legacy Check Point firewall models or migrate smoothly to Check Point's next-generation security gateways.
Dynamics Outsourced Programming
24-Hour Design Custom Application
For custom application development, Progent can provide software design experts to produce line-of-business software in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a broad array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Microsoft Certified Partner Windows 2008 Active Directory Technical Support Services
Microsoft AD Consultants
Windows Active Directory requires extensive practical experience to configure efficiently across an enterprise. Progent’s Microsoft Certified consultants are experienced in designing, deploying, and supporting sophisticated Microsoft Enterprise AD installations. Progent’s areas of expertise with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up legacy beta version configuration objects in online AD systems, and repair of unsuccessful installations of Active Directory and Active Directory-integrated programs.
Online Microsoft Office Training Consulting Services
Professional Online Microsoft Project Training
Progent's webinar training classes provide small businesses the cost savings, simplicity, and versatility of online learning plus the proven pedagogic methods of expert teachers who employ the latest collaboration software to emulate real-time, participatory learning environments. Progent offers webinar training for key desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Project: Microsoft Dynamics business accounting and reporting products such as MS Dynamics GP; plus additional leading desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Fault Tolerant Data Center Technical Support
High Availability Data Center Support and Setup
Progent's Data Center engineers can help you select fault-tolerant data centers that meet the particular needs of your company. High availability off-site data centers are especially appealing to small businesses because of their affordability and convenience compared to pursuing a do-it-yourself strategy. Trying to build an in-house data center that offers even a minimum level of fault tolerance is financially prohibitive for typical small organizations. Progent can show you how to get all the benefits of high availability data centers and 24x7 colo sites by offering a full array of engineering and maintenance services.
Exchange 2013 Project Planning Remote Support Services
After Hours Exchange 2013 Voice Mail Consulting Services
Exchange Server 2013 incorporates major improvements to the functionality of Exchange 2010 and introduces powerful new features as well as a revamped structure. These improvements favorably impact vital areas such as manageability, availability, security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Microsoft Exchange 2013.
Specialists Windows 2012
Microsoft Windows 2019 Setup and Support
The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting firm with hands-on experience and in-depth familiarity with planning and building seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent’s IT support can assist you with planning, installing, managing, and supporting Windows Server systems that increase the business value of your computer network. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Troubleshooting SCOM 2012 Fabric Monitoring
SCOM 2012 Technical Support Services
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and repairing SCOM environments and offer organizations of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to import and customize SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises technical support to help you to fix serious problems detected by Microsoft SCOM 2012.
Professionals Exchange 2007
Exchange Server 2007 Technical Support Services
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2007 support, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
Consultants IT Support Outsourcing
Services Chief Information Officer Outsourcing
Progent is structured to provide comprehensive remote consulting for all major technical areas common to small company information systems and offers a variety of strategic, on-demand services including a temporary CIO to provide senior-level planning and budgeting capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management help for major initiatives like office moves orOS migrations, Cisco-certified consultants for building and maintaining fast and reliable infrastructure, security engineers to ensure data protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or repair business application programs.
Integration Information Transfer
Information Transfer Engineer
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their scope, Progent can focus on delivering high-value services where Progent faces little competition. Small businesses who utilize familiar freelance service providers or who employ internal support staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, secure, and productive.
Lync Server 2013 disaster recovery Consulting
Microsoft Lync Server 2013 IM Technology Consulting Services
Lync 2013, now called Skype for Business, allows businesses of any size to build a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with app sharing, as well as IP-based and PSTN calling across a broad range of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 experts and system architects can assist you to evaluate the business benefits of Lync 2013, design an on-premises, cloud-resident (via Lync Online) or hybrid topology appropriate for your current and future goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your IT staff and users. Progent offers expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft Office and Office 365 applications including Outlook and PowerPoint.
Tracking Service Costs Support Services
Service Database Consultant Services
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed support activities. Unlike many independent consultants or local service firms who offer minimal documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports sent by every staff member to each client. The practice of documenting and organizing service records allows more effective support and eliminates a slew of common problems such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Excel Sparklines Outsourcing Technical Support
24-7 Consultant Services PowerPoint 2016
Progent's Microsoft Office and Office 365 consultants can assist businesses to incorporate Microsoft Office desktop and Microsoft Office 365 applications including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless solution that offers quick return on investment and promotes better business outcomes. Progent can assist your company to interface Office or Office 365 apps with one another and with additional core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent can also help you to resolve compatibility problems between different versions of Microsoft Office desktop and can provide customized online instruction to individuals and groups.
SQL Server 2016 Security Online Help
SQL Server 2016 SSRS Integration
SQL Server 2016 offers major improvements in speed, capacity, data security, uptime, BOYD support, plus integrated analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to help organizations of all sizes to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Exchange 2010 Upgrade Consult
Exchange Server 2010 Upgrade Professionals
Progent's Microsoft-certified consulting experts can assist your organization to determine the benefits of Microsoft Exchange 2010 for your company and can assist you to design and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast payback by improving your productivity, lowering the cost of equipment and service, simplifying administration, and consolidating your vital communications technologies.
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