Immediate Remote Consulting for Spartanburg South Carolina UNIX or Linux SystemsFor small and midsize companies in Spartanburg South Carolina, Progent provides help for information systems powered by UNIX or Linux or for networks that include a mix of UNIX-family systems and Windows technology. Progent has delivered online support to businesses in every state in the United States. (Refer to Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE-certified engineers for challenging infrastructure problems, as well as the services of CISA and CISSP-accredited security engineers to handle advanced security design and disaster recovery planning.

Progent's online support services represent excellent value due to the fact that they have the real-world experience and the sophisticated technology to resolve most information system problems quickly. Efficient support reduces direct costs since solutions take up a smaller number of billable minutes. Remote support also eliminates the cost of sending an engineer to your office. Your organization saves additionally with indirect costs by reducing or avoiding network downtime and related costs due to business disruption, disgruntled clients, unproductive employees, and de-focused management.

Progent's pricing model for online support is designed to maximize the impact of your IT service investment. Progent charges per minute for telephone-based assistance, so you owe only for the support that you receive. In contrast to many remote support companies, Progent asks for no initialization charge or minimum job duration. Progent's one-minute billing unit and clean policy for pricing prevent scenarios where speedy. minor solutions somehow end up as major bills. Progent's skill at solving problems quickly translates into your company conserving money.

Progent's Online Technical Support Technologies
Over the years, Progent has refined a set of optimized technologies and field-proven processes which allow the maximum degree of efficiency for remote technical support and troubleshooting for small and midsize company computer systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN access enables the staff of Progent's online support team to access your environment without breaching network security.

Progent's powerful technical support reporting application keeps thorough records of the service that Progent's customers have received. Progent's staff engineers have the benefit of the records of support provided to every Progent customer by every Progent engineer. This database of anomalies and responses is stored as a readily retrievable support database that permits Progent's online support engineers to communicate their experiences company-wide to make sure that the value of Progent's support grows over time. Progent's advanced certifications and close associations with important industry leaders such as Cisco and Microsoft make available other massive technical support knowledge bases and allow priority response from vendors' in-house product engineers with the result that Progent's remote service specialists can find the most efficient resolutions promptly.

Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's phone services in Spartanburg South Carolina or to find out additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical requirement for network help, go to Immediate Emergency Support.

Online Technical Support Services Offered Progent
Progent's phone-based network support experts possess advanced credentials in a comprehensive set of products and technologies. This wide range of technical skills allows Progent's engineers to tackle virtually any problem that may crop up in a small company network. Certificates awarded to Progent support experts in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.

To help customers with multi-operating system networks, Progent also provides the services of engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Phone-based technical services available from Progent to companies in Spartanburg include:

Special Consulting Programs Offered by Progent
Progent can provide the skills of world-class online consulting professionals for special IT projects that small companies frequently need. Progent's rates for longer-term development or consulting projects are determined based on the level of expertise of the consultants required. Progent's background in these important fields of computer technology allows customers to complete major projects economically and on schedule. Progent's project-based online engineering solutions include:
  • Call Center Expertise
    Progent's Help Desk service options for small and midsize businesses with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Call Center support services are well suited for smaller businesses who don't have the money or time to build and maintain an in-house Call Center but who need quick communication with a reliable Call Center with professional phone support as well as the available expertise to escalate the most challenging tasks to advanced engineers.

    Progentís Help Desk Co-management services allow your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progentís shared Help Desk service is a collaborative service desk solution built around the top professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Help Desk consulting services can aid you in creating an efficient new Help Desk or improving your current organization, evaluating or customizing Help Desk Call Center software to handle the special requirements of your corporation, or providing temporary online staff to supplement your in-house Call Center team to handle unusually busy situations such as software migrations, major updates, or rolling out new business software.

    Progent's Call Center staff of experienced information technology consultants provides your clients in Spartanburg South Carolina fast assistance from an efficient technical support resource with years of experience delivering phone consulting and online repair service for computer environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Call Center perception as a key enabler of business success, and Progent's aim is to fix and not simply record IT problems.

  • Business Applications Services: Training, Customization, and Troubleshooting
    Progent's Applications Consulting Group offers online advanced consulting expertise and education in special business application areas including Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver expertise, customization, and training for Microsoft business applications including Microsoft CRM, Project, Word, and MS Office Excel. To find out more concerning Progent's consulting, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

    Progent's Mac experts can promote the creative aspect of Apple Mac computing by delivering phone-based consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a variety of Mac creative tools including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with special procedures like capturing or digitizing audio or video or configuring an audio/video production facility.

    Online Network Monitoring Support
    Progent can provide companies in Spartanburg South Carolina remote network monitoring services based on Microsoft Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to fit your environment so that your network support is proactive rather than reactive. By uncovering potential issues before they evolve into crashes, automated monitoring can head off inconvenient and expensive service breakdowns. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows networks, or environments that incorporate multiple operating systems.

How Your Spartanburg South Carolina Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency remote assistance with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Urgent Remote Support, phone 1-800-993-9400, or go to Contact Progent.

South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.

Onsite IT Consulting
Progent locations in South Carolina State

City Address Phone Link
Charleston 460 King Street, Suite 200
Charleston, SC 29403
843-628-5009 Charleston Network Support Services
Spartanburg 2040 B South Church Street
Spartanburg, SC 29306
864-641-6001 Spartanburg Network Support Services




An index of content::

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to evolve with your changing business requirements. Progentís Cisco-Certified network consultants are familiar with Ciscoís comprehensive family of products aimed at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco products to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.

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    IT Consultants Virtual Call Desk

    Progent's Microsoft and Cisco authorized Consultants offer three ways to help medium-size and large companies develop a cost-effective and successful internal Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and enhancement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations sift through the numerous high-quality Help Desk application programs on the market and determine what products might be excessively expensive, lack critical features, or align poorly with your company's corporate culture. Progent also offers short-term staffing for companies who need to reinforce their internal Help Desk staff for special tasks or to substitute for absent or incapacitated workers.

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    Midsized Business Service Providers

    Progent provides network services for mid-size businesses with 100 to 250 network clients. The medium size company or office has traditionally been an underserved part of the market for network support expertise. The overhead and support delivery models of large third-party support organizations make them excessively costly for the typical small company or small medium business (SMB), which commonly has a minimal information technology budget with which to support an IT system whose complexity and sophistication are often similar to the information systems of far bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual office technology and proactive server monitoring, dramatically reduces the IT support expenses of an SMB while offering the mid-size company with big-company support from certified, world-class consultants knowledgeable in a wide range of small business technologies. If your mid-sized company or small business is looking for levels of IT help appropriate for a medium size office without paying enterprise costs, contact Progent.

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    Amazon AWS hybrid cloud solutions Consulting

    Progent can provide advanced remote consulting to help businesses connect their networks with leading public clouds such as Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid architectures that seamlessly combine on-premises resources as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.

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    Cybersecurity Team Juniper SSL VPN

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Network Consultants Service Database

    Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or small support organizations who offer scant documentation or details of services performed, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the support reports transmitted by every consultant to every client. The practice of detailing and archiving support activity results in more efficient support and eliminates a variety of common misfortunes such as when a support customer is virtually held hostage to a consultant who refuses to release vital service information.

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  • Cisco VoIP Phones and Cisco Unity Consultant
    SRST Consultants

    Progent's Cisco CCIE-certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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    Meraki Wi-Fi AP Information Technology Consulting

    Progent's Meraki wireless access point consultants provide remote and onsite support services to assist businesses of all sizes to plan, install, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers identical connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless users irrespective of their location or device.

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  • Work at Home Cloud Integration On-site Technical Support
    At Home Workforce Cloud Integration Computer Consulting

    Progent can assist small and medium-size businesses to set up their at-home workforce with seamless integration with cloud applications and services.

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    Integration Firm Microsoft Sharepoint Server 2007

    Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support professionals can show you how to design, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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    Progent's Microsoft-certified experts can deliver a range of technical services to help companies of all sizes to install, manage, and support IT systems that include desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's senior project managers can assist to set up testing environments to evaluate Windows 8.1 and develop and implement Windows 8.1 deployment projects based on leading practices.

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    Dynamics GP App Development Engineer

    Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to create specialized mission-critical applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you create reports that let you track your business more thoroughly, transforming uncooked information into valuable understanding of your company and customers.

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    Internal Security Inventory Specialist

    Progent offers two ultra-affordable service bundles intended to allow small businesses to receive an objective network security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from beyond your company firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer runs a network scan from a secure computer within your company firewall to assess the risk to inside threats. The two security inventory packages are set up and executed from a protected remote site.

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    Skype for Business 2019 Specialist

    Progent's Microsoft-certified consultants offer remote and on-premises expertise for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems like Cisco Video Interop Server. Progent's certified information security experts can assist you create and verify a security environment for your Skype for Business solution that is compliant with regulatory standards.

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  • MAS 90 Development Group
    Best MAS 90 Programmer

    Besides providing the expertise of Microsoft Dynamics GP specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, migration assistance, and 1-on-1 or group online training classes tailored to address your particular requirements. Progent's experts also can show you how to integrate and maintain a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.


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