Consulting and Technical Support for BlackBerry Environments
BlackBerry SupportBlackBerry wireless PDAs were at one time among the most popular products for achieving anytime-anywhere connectivity to messaging, scheduling, web programs, and other vital business information. Progent can provide Spokane, Washington companies the services of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a current smartphone platform.

As the sophistication of small company networks has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and maintenance of BlackBerry technology has grown increasingly difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses often turn to external support professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-qualified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient remote service delivery model, gives small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their business information system.

Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Consulting and Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and maintenance of BlackBerry devices, providing a single solution for handling critical jobs like device installation, upgrades, and deactivation while also offering a solid foundation for data protection and high availability. BlackBerry BES Server delivers seamless communication between Microsoft Exchange, Novell GroupWise, or Lotus Domino email platforms and BlackBerry handsets and allows wireless synchronization.

BlackBerry Enterprise Server Integration Assistance

BlackBerry BES Server features a wealth of data protection capabilities beginning with advanced data encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits great versatility in adjusting levels of protection to match the specific requirements of your mobile environment. Progent's BlackBerry certified engineers can help your company to choose powerful security features and enable them wirelessly. Samples of these wirelessly configurable security features include:

  • Lock down a smartphone
  • Wipe data from a missing or stolen BlackBerry device
  • Lock out Bluetooth
  • Enable internal defenses against malicious attacks

BES Server also provides versatility in determining how to prevent BlackBerry users from loading or executing unsafe or prohibited software. Progent can assist you to choose protective techniques such as:

  • Specify precisely which applications are allowed on the device
  • Block external applications from using persistent memory on the smartphone
  • Determine what functions third-party programs can use on the BlackBerry device
  • Restrict the types of access external software running on the smartphone can establish
  • Block all external programs from being installed or executed on the BlackBerry device

Progent's Remote BlackBerry-Certified Consulting Services is Fast and Economical
For businesses in Spokane, Washington who need quick and economical help from a qualified BlackBerry support professional, Progent provides effective online assistance from a seasoned support staff who have delivered IT solutions to companies in every state in the country. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel expense and lets engineers solve problems rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry solutions and can provide expert support in areas such as fixing synchronization issues, deploying BlackBerry BES Server, and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to perform basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's certified service professionals can also help you to resolve a wide range of problems associated with synchronization, handset detection, messaging consistency, web browsing, mobile connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a leader in delivering countrywide remote technical assistance for small business IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support costs low and, by resolving issues quickly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks such as resolving enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also assist you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist your company to define and install sensible security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange.

Contact Progent for Assistance from a BlackBerry-Certified Professional
In order to contact Progent about consulting support for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.