Consulting Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time among the most popular products for achieving mobile connectivity to email, calendars, web-based applications, and other critical business information. Progent can provide Spokane, Washington businesses the services of BlackBerry-certified experts who can help businesses to maintain their BlackBerry environments or migrate smoothly to a current smartphone solution.

As the sophistication of small company IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, successful integration and support of RIM BlackBerry technology has become increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry environments affordably and effectively, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, gives small companies an affordable solution for integrating BlackBerry products productively into their business information network.

Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to track and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.

Integration Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software allows Exchange, IBM Lotus Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted during wireless transit to ensure optimum data protection. BES Server also streamlines a wide selection of critical administrative tasks that span from smartphone setup and upgrades to wireless security and high availability.

RIM BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified consultants can help you use RIM BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage user and group configurations with BES Server's extensive selection of policies

Progent's BlackBerry-certified engineers can also help you to use BlackBerry Enterprise Server to implement key tasks not supported by the less advanced BES Server Express. These tasks include:

  • Set up and manage BlackBerry's high-availability infrastructure using VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set custom administration roles
  • Automatically track and analyze the overall health of your BlackBerry system

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to perform common support functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned service professionals can in addition assist your business to resolve a broad range of issues concerning synchronization, device recognition, email reconciliation, web access, wireless connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online technical assistance for small company IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry technical support costs low and, by dealing with problems promptly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs assessment, system architecture, installation planning and execution, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to create a wireless system that meets your information technology budget and supports your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration model and equipment meet your requirements, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about alternatives for software editions, processors and mass storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-qualified security specialists to run company-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Expert
To get in touch with Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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