Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most successful products for maintaining location-independent connectivity to email, calendars, web applications, and other vital business information. Progent can provide Spokane, Washington companies the expertise of BlackBerry-certified professionals who can help businesses to maintain their BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the sophistication of small business networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the norm for businesses regardless of size, successful deployment and support of RIM BlackBerry solutions has become increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, dispensing with the necessity for an internal BlackBerry technology specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, coupled with Progent's proven remote support model, provides small businesses an economical alternative for incorporating RIM BlackBerry technology seamlessly into their information system.
Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your company, customize wireless applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to access Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for applications such a schedules, contact lists, tasks, notes, and custom business software. Thanks to BlackBerry BES Server integration with Exchange, mobile workers carrying BlackBerry smartphones can have effortless connectivity with Exchange email and to IM-capable applications via Microsoft Office Live Communications Server and Lync Server support.
Progent's BlackBerry-certified engineers can assist you to plan, implement, and troubleshoot BlackBerry BES Server so that you optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
Progent's Remote BlackBerry-Certified Technical Support is Quick and Economical
For companies in Spokane, Washington who require quick and affordable access to a certified RIM BlackBerry support professional, Progent offers effective remote help from a seasoned network support team who have delivered IT solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)
Online consulting services eliminates travel costs and lets engineers resolve technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer expert help in areas including troubleshooting synchronization issues, setting up BlackBerry Enterprise Server (BES), and designing a protected, high-availability network architecture for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can also assist your business to troubleshoot a wide array of problems associated with synchronization, handset recognition, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a top innovator in delivering nationwide remote help for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support costs at a minimum and, by dealing with problems quickly, improves the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important tasks such as resolving enterprise activation problems, adding and removing BlackBerry smartphone users, activating passwords, configuring wireless software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help you to select and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology requirements analysis, solution architecture, deployment strategy and execution, performance optimization, design of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and physical components match your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning options for software versions, server hardware and mass storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry expert can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-qualified security specialists to run network-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry environment.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about engineering help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.