Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful products for maintaining mobile access to messaging, scheduling, web-based applications, and other vital business information. Progent offers Spokane, Washington businesses support from BlackBerry-premier consultants who can help organizations to maintain their BlackBerry deployments or transition smoothly to a modern smartphone platform.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the standard for businesses regardless of size, effective deployment and support of RIM BlackBerry technology has become increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small organizations frequently resort to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and efficiently, doing away with the necessity for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient online service delivery model, provides small companies an affordable alternative for incorporating RIM BlackBerry products seamlessly into their IT system.
Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your business, develop custom mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.
Consulting and Technical Services for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange Server, Lotus Domino, or Groupwise users to send and receive messages that are encrypted during wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a broad variety of vital administrative jobs ranging from smartphone setup and updates to mobile security and high availability.
Progent's BlackBerry-premier engineers can show you how to use BlackBerry Enterprise Server to perform routine tasks such as:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Control user and group configurations with BlackBerry's extensive selection of policies
Progent's BlackBerry-premier engineers can also help your company to use BES Server to perform key tasks not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Install and manage BlackBerry's high-availability infrastructure based on virtual servers
- Deploy BlackBerry smartphones remotely
- Establish specialized administration roles
- Automatically track and analyze the overall health of your BlackBerry solution
Progent's Remote BlackBerry-premier Consulting Services is Quick and Affordable
For companies in Spokane, Washington who need quick and affordable help from a qualified BlackBerry support expert, Progent delivers efficient remote help from a seasoned network support team who have provided network solutions to companies in each state in the United States. (See Progent's client testimonials.)
Remote consulting services eliminates travel costs and allows consultants to solve problems rapidly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and offer professional support in areas including resolving synchronization problems, deploying BlackBerry Enterprise Server, and designing a secure, high-availability system architecture for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, setting activation passwords, implementing wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified consultants can also help you to use administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and help you to define and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements analysis, solution architecture, installation strategy and execution, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to design a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry BES Server, assist your organization to decide which management approach and hardware products match your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, processors and mass storage, network architecture, and application set up.
To optimize system security, Progent's BlackBerry consultant can assist your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.
Call or Email Progent to Get Assistance from a BlackBerry-Qualified Professional
If you wish to contact Progent about technical assistance for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.