Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based applications, and other vital business information. Progent offers Spokane, Washington companies the expertise of BlackBerry-premier experts who can help businesses to manage existing BlackBerry deployments or migrate efficiently to a more popular mobile platform.
As the complexity of small business networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, effective deployment and support of BlackBerry technology has grown more difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and company databases, small organizations often resort to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry-based environments economically and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their information network.
Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and control BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile software, and ensure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be restored quickly and thoroughly.
Consulting Support Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and maintenance of RIM BlackBerry devices, offering a single solution for controlling critical tasks like smartphone deployment, updates, and deactivation while also providing a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry smartphones and supports remote synchronization.
BlackBerry Enterprise Server features a variety of data protection capabilities starting with automatic encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent versatility in selecting degrees of protection to meet the specific requirements of your environment. Progent's BlackBerry certified consultants can help your company to choose advanced security features and activate them remotely. Examples of these wirelessly selectable security settings are:
- Disable a smartphone
- Wipe data from a misplaced or stolen smartphone
- Disable Bluetooth functionality
- Activate internal defenses against malware
BES Server also provides versatility in determining ways to keep mobile users from installing or running unsecure or prohibited applications. Progent can help you to choose blocking techniques like:
- Specify exactly which programs are allowed on the device
- Block external programs from allocating non-volatile memory on the BlackBerry device
- Determine what resources external programs can use on the device
- Restrict the kinds of connections external applications running on the device can establish
- Block all external programs from being installed or run on the smartphone
Expert RIM BlackBerry Consulting Support Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible remotely to deliver prompt technical help to businesses in the Spokane region or anywhere in the state of Washington. Progent's seasoned remote consulting team has helped IT organizations solve network issues and cut IT service costs in each state in the U.S. and established a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)
Progent can provide remote assistance for a broad selection of issues related to RIM BlackBerry software and devices including synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Important BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can in addition assist your business to resolve a broad range of issues concerning synchronization, handset recognition, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.
As a leader in delivering nationwide online consulting services for small company IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless technical support costs at a minimum and, by resolving problems promptly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, solution design, roll-out planning and execution, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a mobile wireless solution that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to accommodate a BlackBerry BES Server, assist you to determine which administration model and hardware products meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software versions, processors and storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can assist you to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to perform network-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry environment.
Call or Email Progent for Support from a BlackBerry-Certified Professional
In order to contact Progent about engineering assistance for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.