In addition to offering rapid access to guidance from high-level IT consultants and subject matter experts to assist Spokane, Washington companies with discrete IT problems or longer-term initiatives, Progent offers temporary staffing to deal with more broadly defined assistance such as desktop help, network administration, and Help Desk call center response. On-demand staffing makes it possible for businesses to deal with planned or unexpected surges in the need for IT services, which may result from situations like company mergers, site relocation, technology upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary supplemental staffing can also cover gaps left by the absence of in-house IT personnel due to scheduled vacations, illness, termination, etc.
Benefits of Progent's Temporary Staffing Program
Progent's short-term supplemental staffing services offer organizations the versatility to react to increases in requirements for network services without dealing with the expense and delays that come with identifying and recruiting appropriate IT help and without the risk of adding to your full-time staff size.
Key features of Progent's short-term staff augmentation services include:
Progent's Co-managed Help Desk Service
- Fast availability of reliable IT professionals
- Simple engagement, cessation, and re-engagement of services
- Seamless extension of your in-house network support staff
- Comprehensive documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
- Strong working relationship with a world-class, full-spectrum source for network expertise
Progent's shared Help Desk program is a proven on-going staff augmentation alternative that enables IT organizations to share the work of Help Desk Call Center support seamlessly between their internal IT staff and Progent's nationwide pool of technical support experts. Working as a seamless extension of your full-time Call Center, Progent's co-managed Help Desk program is a collaborative support alternative based on by the leading group PSA tool for streamlining, service requests, ticketing, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of background delivering online and onsite network expertise for businesses of all sizes throughout the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Spokane, Washington Organizations
Progent's seasoned team of certified consultants can deliver Spokane, Washington organizations a wide range of online technical guidance and troubleshooting expertise. Practice areas offered under Progent's consulting program for network service organizations include:
Contact Progent for Short-Term IT Staffing for Spokane, Washington Organizations
To learn more details about Progent's short-term staffing services for Spokane, Washington businesses, call 800-993-9400 or visit Contact Progent.