To get fast remote help with computer security issues, companies in Spokane Washington can find expert expertise from Progent's security professionals. Progent's remote service staff is ready to offer effective and low-cost help with security problems that threaten the productivity of your information system. Progent's security consultants are certified to support systems based on Microsoft, Linux, Apple macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's wide selection of consulting services covers firewall technology, email filtering and encryption, secure network architecture, and disaster recovery preparedness. Progent's technical support staff has been awarded the world's top security credentials including Certified Information Systems Auditor and Information System Security Architecture Professional (ISSAP).

Progent provides remote security help on a by-the-minute basis without minimum minutes and without extra fees for sign-up or off-hour support. By charging by the minute and by providing top-level support, Progent's billing policy keeps costs under control and eliminates scenarios where simple fixes entail big bills.

Our Network Has Been Attacked: What Do We Do?
Cybersecurity Consulting FirmIn case your network is now faced with a security emergency, refer to Progent's Emergency Remote Technical Support to see how to get fast help. Progent maintains a pool of certified cybersecurity experts who can provide online and on-premises assistance that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to protect against future exploits.

For organizations that have planned beforehand for an attack, the formal incident response model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a serious security incident.

Overview of Progent's Security Services
Coordinating computer protection plus planning for recovering critical data and systems following an attack demands a continual effort involving a variety of tools and processes. Progent's certified consultants can help your business at any level in your attempt to secure your information system, ranging from security evaluation to creating a complete security program. Key areas covered by Progent's security consultants include Planning and Implementation, Data Recovery and Security Failure Analysis, and Managed Protection from Email-Based Attacks.

Planning and Implementing Secure Environments
Every organization ought to have a thoroughly considered security strategy that includes both proactive and reactive activity. The pre-attack plan is a set of precautions that helps to reduce security gaps. The post-attack strategy defines activities to help security staff to inventory the losses caused by a breach, repair the damage, record the experience, and restore business functions as quickly as possible. Progent can show you how to incorporate protection into your company operations. Progent can install scanning software, define and implement a secure computer infrastructure, and recommend procedures and policies to maximize the safety of your information system. Progent's security professionals are available to help you to configure a firewall, design secure remote access to email and information, and configure an effective virtual private network.

If you are interested in an affordable option for outsourcing your security administration, Progent's Round-the-clock Monitoring Services feature continual remote network tracking and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that comply with government and industry security standards. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

Data Restoration and Failure Analysis
Progent has skill in recovering networks and servers that have been hacked, are quarantined, or have failed as a result of a security breach. Progent can help determine the losses resulting from the assault, restore ordinary business operations, and recover information lost as a result of the event. Progent's security engineers can also oversee a thorough forensic analysis by going over event logs and utilizing a variety of proven assessment techniques. Progent's experience with security issues minimizes your downtime and permits Progent to propose efficient ways to avoid or contain future attacks.

Ransomware Removal and Restoration Expertise
Progent offers the services of seasoned ransomware recovery experts with the skills to rebuild an environment compromised by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. For more information, see ransomware removal and recovery services.

Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight line of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the entire threat progression including protection, identification, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that allows you prove compliance with government and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also assist you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical files, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to deliver centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Because the environment is virtualized, it can be ported easily to an alternate hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more details about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's certified security consultants can provide world-class consulting support in vital areas of computer protection including:

Information Risk Evaluation and Compliance Assessment
Progent provides experience with security auditing software such as Microsoft Baseline Security Analyzer or LANguard for performing a variety of comprehensive network tests to identify potential security holes. Progent has broad skills with these and similar tools and can help you to understand audit reports and react appropriately. Progent's security consultants also provide web software testing and can conduct expert evaluation of corporate-wide security to determine your organization's compliance with major global security specifications such as HIPAA, PCI, and ISO. In addition, Progent can evaluate the strength of your wireless security including in-place wireless appliances as well as portable handsets. Get more details concerning Progent's Vulnerability Audits and Security Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver world-class consulting support for Cisco's entire family of protection and Virtual Private Network products including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst FWSM, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Get additional details concerning Cisco Security, Virtual Private Network and Wireless Expertise.

Additional Firewall and VPN Technologies
As well as supporting a wide array of network security technologies from Microsoft and Cisco, Progent offers companies of all sizes advanced engineering services for products from other popular firewall and Virtual Private Network vendors. Progent's engineers can provide:

Unannounced Intrusion Checking Services
Unannounced penetration checking is a vital technique for allowing companies to understand how exposed their IT environments are to real-world threats by revealing how thoroughly corporate protection policies and technologies stand up against planned but unannounced intrusion attempts instigated by seasoned security engineers using the latest hacking techniques. Get the details about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Consulting Services
CISM Experts for Spokane WashingtonCISM defines the core skills and international standards of service that information technology security professionals are required to achieve. It provides business management the assurance that those who have been awarded their accreditation have the background and skill to offer efficient security management and engineering services. Progent can offer a CISM consultant to help your enterprise in critical security disciplines such as information protection governance, risk assessment, information security program control, and incident handling support.

Find out additional information concerning Progent's Certified Information Security Manager Security Support Services.

CISSP Security Support Expertise
CISSP Certified System Security Engineers for Spokane WashingtonProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP accreditation through verified professional work, extensive study, and exhaustive testing. CISSP qualification recognizes mastery of an international standard for information security. American National Standards Institute has given the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include cybersecurity management procedures, security design and test systems, access control methodology, software development security, operations security, hardware security, encryption, telecommunications, network security, and disaster recovery planning.

Find out more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Spokane WashingtonProgent's ISSAP Premier security consultants have earned ISSAP status following thorough testing and extensive experience. field experience with network security design. ISSAP consultants have comprehensive understanding of access control mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security experts can assist your company with all phases of secure network architecture.

Get the details concerning Progent's ISSAP Accredited Secure Network Infrastructure Consulting Services.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize modern system security engineering principles and techniques in system development, review system security designs according to security engineering best practices, produce viable system designs that include compliant cybersecurity mechanisms for all critical system functions, define effective configuration strategies to deliver operational security, perform in-depth risk analysis, and propose practical cybersecurity solutions that balance your operational requirements with your company's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor Professional Expertise
Certified Information Systems Auditor Experts for Spokane WashingtonThe Certified Information Systems Auditor (CISA) credential is a recognized qualification that signifies mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass an extensive examination overseen by the ISACA professional group. Progent can provide the services of a CISA-Premier security engineer able to assist businesses in the fields of IS audit process, information technology governance, network assets and infrastructure lifecycle, information technology support, protecting information resources, and disaster recovery preparedness.

Learn additional information about Progent's Certified Information Systems Auditor (CISA) Consulting Services.

CRISC Risk Management Specialists
CRISC-certified Risk Experts for Spokane WashingtonThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to validate a consultant's ability to design, implement, and maintain IS control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to assist you to develop and execute a workplace continuity plan based on leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget. Progent's risk mitigation services are complementary to the services provided by Progent's CISA-Certified security engineers for impartially auditing your IS control mechanisms and also with the expertise of Progent's CISM-certified support professionals for defining company-wide security policies and procedures.

Learn additional details concerning Progent's CRISC Network Risk Mitigation Support.

GIAC (Global Information Assurance Certification) Professional Expertise
Security Engineers with GIAC Certification for Spokane WashingtonGIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of computer security engineers. GIAC's goal is to assure that a certified security consultant has the knowledge necessary to deliver services in critical areas of network, information, and application software security. GIAC accreditations are acknowledged by businesses and institutions around the world including U.S. NSA. Progent can provide the help of GIAC certified professionals for any of the security capabilities covered under GIAC certification programs including auditing IT infrastructure, incident response, intrusion detection, web-based services security, and SIEM solutions.

Learn additional details concerning Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Network Security Help
If your business is situated in Spokane Washington and you're trying to find cybersecurity consulting, phone Progent at 800-993-9400 or visit Contact Progent.

Eastern Washington Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Washington.

Onsite IT Consulting
Progent locations in Eastern Washington

City Address Phone Link
Spokane 707 West Main Avenue, Suite B1
Spokane, WA 99201
509-503-1100 Spokane Network Support Services




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    Progent's certified security consultants can help you safeguard your Apple Mac network through expert services such as performing security audits, recovery from virus and worm penetrations, configuring firewalls, implementing safe remote and mobile access, deploying automated software for defense against viruses, spam, and malware, and developing a comprehensive security plan appropriate for the particular objectives of your business information system.

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    Progentís Wireless Site Survey helps you to plan and install a Wi-Fi WLAN adapted to your facilities, providing you a WLAN that has the coverage, performance, capacity, Quality of Service, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service.

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    Progent can provide the support of a certified VMware VCDX consultant to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud environments that deliver high uptime, data security, and disaster recovery.

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    System Center 2016 delivers important improvements for managing hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and configure a new deployment of System Center 2016, extend or optimize your current one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

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    Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with many sites, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.

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    Progent's Microsoft Premier engineers can provide expert support for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-site Exchange installations or updates and can supply local personnel to assist enterprises with installations of Exchange Server in the or any region covered by Progent's consultants.

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    Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings management, inventories network resources, protects against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a single control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.

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    Progent can provide the part-time assistance of a veteran CIO to provide a broad perspective to help your company select and support IT solutions to meet your current needs and that can be a solid foundation for your growth. Progent's part-time CIO consulting services offer economic advantages to companies trying to maximize the benefits from their network expenditures but who are without the budget or unwilling to add another high-level manager to their head count. Because Progent is vendor-neutral, with a sizable team of engineers certified to maintain all major operating systems and networking technologies plus a wide range and business software, Progent is in an ideal situation to provide objective advice as well as advanced technical support for developing information solutions that fit the particular needs of your organization.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of ProSight Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.

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    Progent's Microsoft-Premier SQL consultants can provide an array of support services to help small businesses to design, deploy, administer, and troubleshoot MS SQL 2008 solutions so that they gain the maximum strategic benefit from this state-of-the-art RDBM technology. In addition, Progent can provide help with system architecture, enterprise-wide security, and custom software development to increase the strategic value of your SQL Server 2008 investment.

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    Progent's Linux support services provide small and mid-size businesses and developers support for managing and maintaining Linux computers that coexist with Microsoft-based technology. Progent can give your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of expertise offers you an easy one-stop source to show you how to create and manage a secure and robust mixed-platform network and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    Progent's certified Windows 2000 consulting staff can show you how to enhance the functionality of your existing Windows 2K Servers and can streamline network management, offer technical support and troubleshooting, and enhance security. Progent can also help you create, justify, and execute a plan to migrate from Windows Server 2K to Windows 2003 Server. Progent is expert in setting up pilot programs to reduce the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and software compatibility issues.

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    Progent offers businesses of any size enterprise-class network remote or on-premises consulting services for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also offer security consulting for businesses varying in size from the small office to the global enterprise.

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    Progent's Computer Call Center Outsourcing Support Services for PC desktop technical support are designed specifically for small organizations who need immediate availability of a Help Desk Service Center with professional phone support and full escalation options but who have to operate within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Software Recommendation and Integration.

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    Cisco Cisco Unified Communications Manager (CUCM), formerly named CallManager, operates as the core of Cisco's collaboration solution. Cisco Unified CM and Cisco Unified CM Express offer a borderless IP-PBX by integrating closely with applications that include Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified consultants offer efficient and budget-friendly remote and onsite expertise to assist organizations of all sizes to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add maximum business value. Progent's consultants can help with any facet of CUCM support and troubleshooting in areas such as integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, designing UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

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    Progent has created several network security packages intended to deliver larger corporations an independent and comprehensive security assessment from a team of certified security engineers. All Progent's network security assessment bundles feature a suite of services like network scans from within and from outside your corporate security perimeter, professional analysis of captured data by accredited security consultants, production of a paper explaining the results, plus a live concise executive summary and a detailed interactive outbrief for internal IT engineers.

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