For fast remote assistance with computer security issues, businesses in Spokane Washington can find expert troubleshooting by contacting Progent's certified security professionals. Progent's online service consultants are ready to offer efficient and affordable help with security problems that threaten the productivity of your IT network. Progent's security consultants are premier to provide help for environments powered by Microsoft Windows, Linux, macOS and OS X, Solaris, and major versions of UNIX. Progent's broad array of services covers firewall technology, email security, protected network design, and business continuity planning. Progent's support team has been awarded the world's most advanced security certifications including CISA and Certified Information Systems Security Professional (CISSP).

Progent offers online security assistance on a per-minute model with no minimum call duration and no additional fees for sign-up or after hours support. By billing by the minute and by delivering world-class support, Progent's pricing model keeps costs under control and eliminates situations where simple solutions entail big bills.

Our System Has Been Attacked: What Are We Supposed to Do?
Cybersecurity ConsultingIn case your network is now fighting a security emergency, visit Progent's Urgent Remote Technical Help to find out how to get immediate assistance. Progent has a team of certified network security specialists who can provide online and onsite support that includes threat containment, mitigation, recovery, forensics, and enhancement of your security defense to guard against future exploits.

For companies who have planned carefully for an attack, the step-by-step post-attack handling procedure promoted by Global Information Assurance Certification is Progent's approved method of reacting to a major security incident.

Introduction to Progent's Security Services
Coordinating network security and preparation for restoring vital data and functions after a security breach requires an on-going effort involving a variety of technologies and processes. Progent's security experts can support your organization at whatever level in your attempt to guard your information network, ranging from security audits to creating a complete security program. Important areas supported by Progent's experts include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Managed Filtering of Email-Borne Threats.

Planning and Implementing Secure Networks
Any organization should develop a carefully considered security plan that incorporates both preventive and reactive steps. The proactive strategy is a collection of steps that works to minimize security gaps. The post-attack strategy defines procedures to help IT staff to assess the damage caused by a breach, repair the damage, record the experience, and revive network activity as soon as possible. Progent can advise you how to build security into your business processes. Progent can install scanning software, create and execute a secure computer architecture, and recommend processes and policies to enhance the safety of your computing environment. Progent's security professionals are ready to assist you to set up a firewall, deploy safe online and mobile access to e-mail and information, and configure an effective virtual private network.

If your company is looking for an economical option for outsourcing your security management, Progent's 24x7 Network Support Packages include continual remote server monitoring and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud-based infrastructure and that are compliant with regulatory data security standards. (Learn about Progent's Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

System Recovery and Security Forensics
Progent has expertise in restoring systems and computers that have been hacked, are quarantined, or have stopped working as a result of a security breach. Progent can help evaluate the damage caused by the assault, restore normal functions, and recover information lost owing to the attack. Progent's security specialists can also manage a comprehensive failure evaluation by going over event logs and utilizing a variety of advanced forensics techniques. Progent's experience with security issues minimizes your off-air time and allows Progent to propose effective strategies to prevent or mitigate future assaults.

Ransomware Removal and Recovery Expertise
Progent can provide the help of experienced ransomware recovery consultants with the knowledge to restore an information system victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky. To find out more, see ransomware cleanup and restoration expertise.

Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight line of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely escape legacy signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your company's unique needs and that allows you prove compliance with legal and industry information protection standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical files, apps and virtual machines that have become lost or damaged as a result of component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can save up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's veteran consultants can provide world-class consulting support in key facets of IT security such as:

Security Vulnerability Evaluation and Compliance Testing
Progent offers expertise with information risk evaluation software such as Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive system tests to identify potential security holes. Progent has extensive skills with these tools and can assist your company to analyze audit reports and respond appropriately. Progent's certified security engineers also can perform web software validation and can conduct thorough assessments of enterprise-wide security to assess your organization's compliance with key industry security specifications including HIPAA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless security including in-place wireless appliances plus mobile devices. Read the details about Progent's Vulnerability Evaluation and Security Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver in-depth technical support for Cisco's complete family of security and Virtual Private Network (VPN) products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, protected broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Find out more details concerning Cisco Security, VPN and Wireless Support.

Other Firewall and VPN Technologies
In addition to being expert in a wide array of network security solutions available from Microsoft and Cisco, Progent offers companies of all sizes top-level support for products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's consultants offer:

Unannounced Intrusion Checking Consulting
Stealth penetration testing is a key technique for helping organizations to determine how exposed their IT environments are to real-world threats by showing how effectively network protection processes and technologies stand up against authorized but unpublicized intrusion attempts instigated by seasoned security engineers utilizing advanced hacking methods. Read more details about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Consulting Expertise
Certified Information Security Manager Experts for Spokane WashingtonCertified Information Security Manager identifies the basic skills and international standards of performance that information security professionals are expected to achieve. It offers executive management the assurance that consultants who have earned their accreditation have the background and knowledge to provide effective security management and consulting services. Progent can offer a CISM support professional to help your organization in key security disciplines such as data security governance, risk assessment, data protection process management, and incident response management.

Find out additional details about Progent's CISM Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Certified System Security Consultants for Spokane WashingtonProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP certification through demonstrated experience, rigorous study, and formal testing. CISSP qualification recognizes expertise in an international standard for IT security. American National Standards Institute has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge included within CISSP include cybersecurity administration procedures, security design and test systems, connection permission methodology, applications development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.

Learn additional information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Spokane WashingtonProgent's ISSAP Premier security experts are specialists who have been awarded ISSAP accreditation as a result of thorough examination and significant hands-on work with information security design. ISSAP security experts have acquired comprehensive understanding of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security experts can assist your business with all phases of secure network architecture.

Get more details about Progent's ISSAP Accredited Protected Network Architecture Consulting Support.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to help your organization to utilize modern system security engineering principles and processes in system development, evaluate system security designs according to security engineering best practices, create viable system designs that incorporate compliant cybersecurity features for all key system functions, define efficient design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical security models that balance your operational goals with your company's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

CISA Security Auditor Professional Expertise
Certified Information Systems Auditor Consultants for Spokane WashingtonThe CISA credential is a globally recognized achievement that signifies mastery in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation has consultants pass an exhaustive test overseen by the ISACA professional association. Progent can provide the services of a CISA-Premier security engineer able to help companies in the fields of information systems audit process, IT administration, systems and infrastructure lifecycle, IT service delivery, protecting data resources, and business continuity preparedness.

Get additional information about Progent's Certified Information Systems Auditor (CISA) Professional Services.

CRISC Network Risk Mitigation Specialists
CRISC-certified IT Risk Engineers for Spokane WashingtonThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's ability to design, deploy, and maintain IS control mechanisms to reduce risk. Progent can provide the services of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity plan based on industry best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget. Progent's risk mitigation expertise is complementary to the support available from Progent's CISA-Premier consultants for objectively evaluating your IT management mechanisms and with the expertise of Progent's CISM consultants for implementing company-wide security policies.

Find out additional information concerning Progent's CRISC Risk Mitigation Services.

GIAC (Global Information Assurance Certification) Consulting Services
Security Engineers with GIAC (Global Information Assurance Certification) for Spokane WashingtonGIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of information technology security experts. GIAC's goal is to ensure that an accredited security consultant has the skills needed to deliver support in critical areas of system, data, and application program security. GIAC certifications are recognized by businesses and institutions around the world including United States NSA. Progent can provide the expertise of certified security engineers for any of the network security disciplines addressed under GIAC accreditation topics such as assessing IT infrastructure, security incident response, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.

Find out more details concerning Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Support
If your organization is situated in Spokane Washington and you need computer security help, telephone Progent at 800-993-9400 or refer to Contact Progent.

Eastern Washington Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Washington.

Onsite IT Consulting
Progent locations in Eastern Washington

City Address Phone Link
Spokane 707 West Main Avenue, Suite B1
Spokane, WA 99201
509-503-1100 Spokane Network Support Services

An index of content::

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    The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your current PIX or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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    If you have a company IT system with 10 to 50 network clients, Progent's network outsourcing services save your organization from over-reliance on an individual freelance service provider while giving you cost-effective and dependable access to enterprise-class network expertise. By providing network support service when you require it, offering specialized expertise for key technologies, delivering value-added services such as automated network monitoring, and charging only for services you use, Progent offers you an economical solution for optimizing the profitability of your small office information system. Progent is the smart way for small businesses to build and maintain a reliable and safe information system and to have fast access to the skilled help typically restricted to businesses who are able to support a sizeable internal IT group.

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    Progent's pricing model is to bill for online support and in-person visits per minute. As a result, you pay just for received services. Progent does not impose a higher rate for after-hours or emergency support, and within California or in regions where Progent offers on-premises support, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. Also, Progent imposes no initialization fee and asks no retainer for services provided during normal working hours. Many service firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick fixes so you will not be tempted to allow simple problems to fester.

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