Expanding your at-home workforce can have a major effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background helping SMBs to design, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Spokane organization to pick the right technologies and adhere to best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and returns top value. Progent offers support services that go from as-needed guidance for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent can assist Spokane, Washington companies to with any facet of building a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager provides a centralized environment for protecting critical information by controlling on-premises, mobile, and at-home endpoint devices.

Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and applications. Managed endpoint computers can be user owned or business owned. Network administrators managing the enrolled endpoint computers of telecommuters can utilize Intune to provision and validate apps on devices, push updates and certificates, configure policies for accessing data and networks, set passwords, create VPN tunnels, control how telecommuters share information, set up threat protection, verify security compliance, and erase corporate data from lost, stolen or decommissioned devices. Intune can be used with Apple iOS, Android, Windows, and macOS computers. To learn about Intune and how Progent can assist your company to use Microsoft's Endpoint Management to administer the endpoint devices of your telecommuters, visit Intune mobile endpoint management consultants.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM platform that allows network managers to keep remote endpoint devices current and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual application delivery platform for identity control, app management, and configuration management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product via a one-time purchase. Key features of VMware Workspace ONE include rapid over-the-air provisioning of new notebooks, immediate onboarding of new employees, policy set up and enforcement for all categories of endpoints, unifies management reporting and analytics, an email encryption gateway, and integration with Microsoft apps and cloud-based products. For information about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote device management consultants.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Spokane, Washington organization, phone 1-800-993-9400 or refer to Contact Progent.

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  • Microsoft GP/Great Plains Technology Consulting
    Specialist Dynamics GP

    Microsoft Dynamics GP/Great Plains can help you grow and control your company more efficiently by offering easy access to decision-driving information and a fast return on investment. Dynamics GP/Great Plains confers major productivity benefits such as its ability to extend the reach of your company, handle your financials, automate financial processes, unify processes throughout your business, refine inventory control, increase order accuracy, grow revenue and shorten lead-time, and increase free cash flow. Progent can show you how to set up and manage a reliable, safe server and network foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP support professionals to make sure you derive the full benefits of your Microsoft Dynamics GP business management system.

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  • Online Technical Support Exchange 2019 Data Loss Prevention
    Exchange 2019 Setup and Support

    Progent can assist your organization in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing HA architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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    Windows and Solaris Computer Engineer

    Progent's UNIX family consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single source to help you build and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, developing efficient migration methodologies, evaluating and optimizing performance, planning or validating business continuity strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients without adequate internal resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital IT projects on schedule.

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    If your business network mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive network that permits all your operating systems to coexist for simple administration, seamless dataflow, high reliability, enhanced throughput, and strong protection. Progent's UNIX and Microsoft Windows integration assistance offerings include IT architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, remote technical support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.

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