Fast Remote Support for Spokane Washington Computer Networks
Fast Remote Help for Spokane SystemsFor organizations located in Spokane Washington, Progent provides online support for information systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified professionals have delivered online support to businesses in every state in the United States. (Refer to recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-qualified engineers to help with complex networking problems, as well as the assistance of CISSP-certified security experts to help with advanced security architecture and troubleshooting issues.

Progent's remote technical support engineers offer exceptional value due to the fact that they have the practical experience and are equipped with the advanced tools needed to resolve most information system problems rapidly. This lowers direct expenses since solutions use up minimal chargeable minutes. Online support also avoids the cost of sending a consultant to your office. Your organization saves even more with incidental costs by reducing or avoiding network downtime and related costs stemming from business discontinuity, upset clients, unproductive employees, and distracted management. Progent's advanced remote consulting know-how is especially helpful for organizations that are dependent on public clouds for critical network infrastructure or software such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be an alternative.

Progent's billing model for remote help is designed to leverage your IT service dollar. Progent charges by the minute for phone consulting, so you are billed only for the services that you receive. Unlike typical remote service companies, Progent asks for no service activation fee or minimum job duration. Progent's one-minute billing unit and simple model for pricing save you from scenarios where speedy. minor solutions manage to turn into major tabs. Progent's penchant for disposing of technical issues quickly means your business spends less money.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has fine tuned a collection of optimized technologies and field-tested processes that permit the highest degree of efficiency for remote consulting and troubleshooting for information systems of all sizes. Progent provides safe VPN support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access allows the staff of Progent's online support team to access your system remotely without breaching system security.

Progent's powerful technical support reporting application keeps detailed records for the support that Progent's customers have received. Progent's authorized engineers have the benefit of the records of support provided to every Progent client by every Progent engineer. This history of problems and fixes is stored as a conveniently accessible proprietary knowledge base that permits Progent's remote technical professionals to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support improves daily. Progent's extensive list of accreditations and close relationships with key industry leaders such as Cisco and Microsoft make available other massive technical databases and allow fast access to manufacturers' in-house product engineers so Progent's online service experts can determine the most efficient resolutions in the least time.

Remote technical support services provided by Progent to companies in Spokane Washington include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent provides a family of low-cost, flat-rate services intended to enable small and mid-size businesses to utilize the same advanced technology deployed by many of the world's leading corporations. Progent's ProSight portfolio of network management outsourcing services covers all key facets of information technology such as email protection, security and compliance, cloud-based backup/recovery, infrastructure monitoring and management, VM hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based machine learning tools to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to address the entire malware attack lifecycle including filtering, detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup activities and enables rapid restoration of critical data, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, monitor, enhance and debug their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that require important updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management staff and your Progent engineering consultant so any looming problems can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to a different hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their network. Powered by some of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory system. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with information security regulations, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and restore, and higher availability. Read more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's ability either to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information concerning your existing antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient AV and backup system that aligns with your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Services Available from Progent
Progent offers the services of world-class remote consulting experts for contract IT programs. Billing charges for ongoing consulting tasks are determined according to the qualifications of the consultants involved. Progent's experience with these special areas of computer technology enables customers to complete major projects economically and on time. Progent's special online engineering services include:

  • Call Center Support
    Progent's Call Center service options for companies with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Help Desk services, shared Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide small businesses a complete solution that manages all facets of online desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent provides help desk services at a significant discount from Progent's regular desktop support rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle the most problems.

    Progentís Help Desk Co-management services make it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progentís Help Desk sharing service is a collaborative support solution based on the top PSA tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Help Desk Call Center team of experienced information technology professionals provides your workers in Spokane Washington immediate assistance from an effective technical support group with extensive background providing phone support and online diagnostics for computer environments powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's charter is to give the Help Desk Call Center recognition as a major enabler of company efficiency, and Progent's goal is to fix and not simply document network problems.

  • Business Applications Services: Training, Development, and Problem Solving
    Progent's Applications Experts Team offers remote advanced consulting expertise and training in specific business application areas such as ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. To learn more on Progent's expertise, custom development, and education services, go to Progent's Business Application Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; seamless management of mixed-OS networks that incorporate Linux, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new implementation of System Center 2016, expand or tune your current one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent can deliver companies in Spokane Washington online IT infrastructure monitoring by providing System Center 2016 Operations Manager (SCOM) consulting and System Center 2012 Operations Manager support. Progent can tune SCOM to accommodate your business so that your IT maintenance is proactive and automated. By exposing looming problems before they result in crashes, remote monitoring can ward off stressful and costly service breakdowns. Progent can also provide help with system monitoring tools such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft networks, or systems that support a mix of operating systems.
How Your Spokane Business Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent remote expertise with Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Online Support, phone 1-800-993-9400, or visit Contact Progent. For companies and new ventures in Spokane Washington, Progent's phone-based network support engineers are ready to deliver expert and cost-effective system help whenever your business requires it. More than a decade of providing online technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting capability and to refine online access tools to fix network problems rapidly while eliminating the expense and lost time associated with on-premises service calls.

Even if your Spokane organization relies on a local independent support technician or employs an in-house organization that can deal with day-to-day computer issues, Progentís Microsoft and Cisco certified consultants are available to offer a convenient and seamless virtual extension of your on-site resources for situations when your usual IT support personnel either don't have the time or the expertise to solve unexpected system crises or especially complex integration projects.

Advantages of Progent's Network Help for Companies in Spokane Washington
Progent's online IT consulting services allow your Spokane organization to enjoy the benefits of immediate, expert network support without the expense of managing an in-house IT staff. Your information system will derive greater strategic worth by being more available, efficient, and secure. Benefits to your business include:

  • Seamless virtual extension of your on-site IT resources
    For most offices in Spokane Washington, nearby network service providers, whether consisting of freelance consultants or an in-house IT staff, can solve typical network problems. On the other hand, serious problems sometimes spring up when your regular resources are overstretched or absent, and some trouble may stem from IT products that is unfamiliar to your local support people. In these cases, Progent's on-call support professionals give you an easy, quick, and economical solution to augment your regular help and to pass on valuable knowledge to increase your ability to resolve downstream issues locally.

  • Reduced Reliance on Freelance Service Providers
    For network support, smaller organizations commonly depend on independent freelance consultants. While freelance service people carry less internal costs than big service companies and can often charge marginally less, they are sometimes overbooked, making it hard to respond quickly to urgent situations. If an independent service provider is busy with another client, ill, on vacation, or in class, the absence of reserve help may force your company to wait for assistance during an emergency. As your business expands, network downtime and problems with vital applications are more expensive. The money you thought you were conserving on an independent can be consumed quickly by reduced productivity. Progent provides a ready source of backup support experts to make sure your IT system stays available.

  • Create a Scalable Basis for Seamless Expansion
    Companies typically start with an IT architecture created on a shoestring budget. Lacking a strong framework, band-aid fixes can get piled on top of an unstable foundation. When a company grows, stability and expandability problems can hinder the success of the business. Such poorly built systems need careful analysis, intelligent strategic planning, and broad-based IT knowledge to evolve to a network infrastructure that can offer the stable foundation to meet vital business demands and facilitate future expansion.

  • Work with Problem Solvers Instead of Product Resellers
    Smaller organizations require guidance and technical education to navigate through an ever more complicated array of technology alternatives available for promoting business growth and improving productivity. Businesses hardly need a network engineer who is attempting to earn a commission on a specific vendor's products. IT consulting and product selling can lead to a situation where the proposed solution is designed around a profitable technology instead of the genuine requirements of a business. Progent avoids these conflicts by selling only services instead of products. This enables Progent to align technical expertise with the best needs of clients.

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Partner support company and Progent's head count, depth of IT expertise, refined support software, and familiarity with enterprise networking enable offices to escape the limitations associated with exclusive dependence on smaller service organizations, individual freelance consultants, or limited in-house IT help.

Progent adds value by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional background, at the forefront of network service, executing a wide range of IT projects for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent instills in its support staff. This means that you get not just expert technical skills, but also a support engineer with field-tested approaches for applying computer knowledge to solve real-world network problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for remote service and in-person help by the minute. As a result, you are billed just for received support. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in areas where Progent offers in-person support, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no service activation fee and requires no monthly commitment for support services provided during normal working hours. Many support firms impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast repairs so you won't be forced to permit less critical problems to fester.

  • Full Documentation of IT Services
    Progent has developed a comprehensive service reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or small support firms who offer minimal documentation or details of services done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service reports transmitted by each staff member to every customer. The discipline of detailing and organizing service records results in more effective support and eliminates a variety of common misfortunes such as when a support client is virtually held hostage to a consultant who wonít let go of vital service information.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the only IT service firms to offer round-the-clock network monitoring services powered by Microsoft Operations Manager. MS System Center Operations Manager allows your network maintenance to be proactive instead of reactive. By uncovering possible problems before they cause downtime, network monitoring can keep your IT network from stressful and expensive availability disruptions.
How Does My Business Start Getting Remote Network Support from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, go to Immediate Online Support.

An index of content::

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    For smaller businesses, computer security and regulatory compliance is too complicated to stay ahead of yet too risky to overlook. The world's largest institutions have been hacked, and the top cloud service providers have on occasion been knocked out. It seems as though there's no place to hide. Progent makes it affordable for smaller organizations to implement critical IT security tasks effectively by providing the advantage of billable time to the nearest minute with no minimum charge for online support. You have access to a world-class information consultant to deliver just the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any aspect of system security including security audits, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a complete security plan.

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    Urgent Microsoft Certified Partner IT Consulting SMS Server 2003 Upgrade

    Progentís Microsoft certified consultants provide small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical software rapidly and automatically to appropriate workers, reduce software expense and stay compliant by understanding patterns of usage, enhance Windows security by increasing your awareness of vulnerability and by delivering critical patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by efficiently exploiting the management functions incorporated into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch control, and resource tracking management including software and hardware inventory.

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    Engineer Office 365 mail flow

    Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any phase of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.

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    Professional Firesight

    Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and execute a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT environments that include local offices, data centers, and cloud resources.

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    iPhone backup Support and Integration

    Progent offers cost-effective online consulting to help your business to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you through occasional technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a resilient, protected and scalable infrastructure that is best suited to your computing model. Progent also offers remote or onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your information network.

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    Progent's Microsoft and Cisco premier computer consultants can provide expert support for a wide array of products and technologies and can provide that expertise by phone anywhere in the U.S. or onsite in select cities throughout the country and anywhere in . Progent provides online support for information systems based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Microsoft Windows and UNIX-based technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for complex network issues, as well as the the assistance of CISA and CISSP-qualified security consultants to handle high-level security design and problem solving. Progent has delivered remote troubleshooting to companies in every state in the United States.

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    For smaller companies, computer security and compliance is excessively complex to master yet too risky to overlook. The largest largest institutions have been breached, and the top cloud service providers have on occasion been knocked out. It looks as though there's no place to run. Progent makes it affordable for smaller companies to implement critical IT security projects effectively by providing the advantage of billed time to the closest minute with no minimum charge for online help. You can have the help of a seasoned information expert to deliver precisely the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a complete security plan.

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  • WLAN Site Survey Online Troubleshooting
    Wi-Fi RF Spectrum Analysis for Wi-Fi Support Outsourcing

    Progent's Wi-Fi site survey and predictive modeling assist you to plan, implement and debug a Wi-Fi LAN customized for your environment, offering you a WLAN that delivers the coverage, performance, density, QoS, data protection, and hand-off ability your business requires. Wireless site survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and on-premises survey services for validating, tuning, and troubleshooting an operational wireless LAN.

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    Progent's Cisco-certified CCIE network infrastructure experts can assist your business to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.

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    Progent can help you in all phases of your migration to Microsoft Exchange Server 2016 including designing HA architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and logs; configuring HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    If your organization does not require urgent remote help but you think you will require technical services with your network soon, you can save time and money and guarantee that the appropriate IT skill will be available when you require it by getting in touch with a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or send email to

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