Professional Remote Service for Springfield, Illinois Small Business Computers from Microsoft Certified Consultants
Small businesses have typically been underserved by major IT support organizations. Many small companies allow themselves to become overly reliant on individual engineers or small consulting organizations who don't have the size or broad knowledge to react promptly or efficiently to technical emergencies. Other small businesses turn to giant support firms that employ personnel able to offer by-the-numbers fixes for ordinary issues but who do not have the experience and technical scope to deal with the diversity of configurations and absence of standardization that characterizes small business information networks.

Progent's proven methodology for providing low-cost and successful network service to small companies has made Progent one of the top Microsoft-certified IT consulting firms in the country. Progent has provided online support to companies in every state in the U.S. (See Progent's client testimonials).

For larger businesses, Progent offers co-sourcing and project management services to supplement the technical skills of your internal network service personnel. Co-sourcing can cut costs and help meet schedules for major projects like application development, disaster recover/business continuity planning and testing, network security evaluations, merging datacenters, or software migrations.

Progent can also offer access to certified experts to help your company to design and execute a sensible cloud strategy.

Primary Areas of Expertise Supported by Progent for Business Networks in Springfield, Illinois
Progent's national team of industry certified support professionals provides assistance for all facets of information systems found in organizations of all sizes. Technologies served by Progent in and around Springfield include:

Support Delivery Alternatives Available for Springfield, Illinois Companies
Progent has a selection of options for providing small companies with cost-effective IT services for troubleshooting, consulting, hosting, and network management outsourcing. Progent's paradigm for delivering computer support is based on the Help Desk Call Center operational structure familiar to larger IT organizations. Progent's Help Desk Call Center Service Mechanism promotes fast response, comprehensive activity records, reliable follow-through, and tight cost monitoring across an array of IT service delivery modes that include online repairs, onsite help, high-end consulting, as well as server hosting.

  • Online Service
    Progent’s Technical Response Center offers emergency and routine remote assistance for Microsoft Windows, Linux, Apple, and Cisco-based systems in the U.S. and globally. Progent's certified support experts can help clients to analyze and repair hardware and software issues without the cost or time loss of on-premises service visits. The background of Progent's IT engineers allows them to resolve the majority of IT problems rapidly. For the most challenging problems, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to world-class specialists. Progent provides a streamlined, web-based registration procedure for first-time customers to accommodate emergency situations and Progent charges by the minute with no sign-up fees or time minimums, so you pay only for the help you get. Specialists available remotely include Cisco-premier CCIEs, Microsoft-Certified MCSE consultants, and CISA-certified security professionals. Learn more information concerning Progent's online network support expertise.

  • Onsite Service
    Progent offers on-site technical assistance for registered customers in major metropolitan areas in the United States. Progent's on-site service personnel can operate in conjunction with Progent's remote support experts to give small companies the ideal combination: in-person service technicians when you require them plus the on-line help of Progent's worldwide staff of network consultants, security professionals, and business application developers. The wait time for on-site support visits is typically under 24 hours. There is no start-up or retainer fee for registering as a Progent client for on-premises support. Find out more about how to sign up for Progent's onsite network support services.

  • Help Desk Call Center
    Progent's Helpdesk Outsourcing Services are intended for all businesses who need prompt and reliable support from a professional Helpdesk with efficient phone support, online repair tools, and enough technical strength for all needed problem escalation. Because smaller companies usually are constrained by limited information technology funds and can spare scant executive bandwidth for dealing with network support tasks, Progent's Contact Center Outsourcing Services can be the most efficient way to ensure that small business computer systems stay up and running. Read more details about Progent's Helpdesk services.

  • Consulting Expertise
    Progent offers small and midsize businesses affordable availability of enterprise-class IT professionals who can provide assistance with vital products and technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network design, company-wide network security engineering, fault tolerant network consulting, virtual server strategies, plus configuration, programming and training for small business applications including financials, operations, management reporting, sales automation, and productivity suites. Progent can provide assistance with one-time projects such as office moves and major software migrations, extended initiatives such as management analytics application programming and support, relational database application development and administration services, and web development, on-going support including System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for network monitoring and network administration, or emergency response such as disaster recovery and malware removal.

  • Application Hosting
    Progent can host mission-critical applications like Exchange and MS SQL to provide small and midsize companies with greater levels of availability, protection, and recoverability than is possible using the class of internal data center that is practical for most small and midsize companies. Because Progent uses the same data centers that host the gear of some of the world's biggest IT companies, Progent can save you the cost of creating and managing the systems required for world-class cooling, electrical failover, and uninterruptible Internet access. For hosted applications, Progent can also see to it that upgrades and revisions remain current, protection and efficiency is continually monitored, and systems and data files are consistently archived and ready for complete and rapid restoration. Find out more about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers full hosting for the entirety of a small or midsize company's production servers in an environment that not only delivers the top degree of dependability and scalability but that is in addition convenient for customers to transfer to a different support provider or to move in-house if your business situation warrants it. Progent's Private Cloud hosting service is built around tested virtualization techniques that allow businesses with mixed networks to benefit significantly on the expense of hardware, infrastructure maintenance, and network management while achieving enterprise-class availability and an unparalleled level of vendor flexibility. Unlike ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally administered package, can handle the multi- OS and loosely standardized networks typical of small companies, and retains control of the software licenses in the client's possession so that moving to a new virtualized system is quick, safe, and inexpensive. This avoids becoming a prisoner of a single hosting service while still providing all the economies associated with SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent can provide expert remote consulting to help businesses of any size connect their IT infrastructure with leading public clouds such as Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that combine physical resources along with public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Outsourcing IT Management
Progent's low-cost ProSight line of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology to defend endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete threat lifecycle including protection, detection, mitigation, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through cutting-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your company's unique requirements and that allows you prove compliance with legal and industry data security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent can also help you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical data, apps and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map out, monitor, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always current, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating tedious network management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that need critical updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of top data security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by tracking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so that all looming problems can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time wasted looking for critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a cleaner Active Directory system. Both versions also include one year of advanced remote network monitoring and management. Advantages can include lower-cost network management, better compliance with data security regulations, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and less downtime. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The interview is intended to help evaluate your company's ability to stop or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information concerning your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create a cost-effective AV and backup system that meets your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Why Progent Is the Right Alternative for Springfield, Illinois Small Businesses
Progent's staff size, scope of information technology skill, and familiarity with enterprise IT support allow small and midsize businesses to sidestep the problems related to over reliance on thinly staffed service organizations or independent engineers.

Teaming with Progent allows your company to:

  • Prevent Over Dependence on Freelance Support Consultants
    For network services, small companies often depend excessively on individual engineers. Although freelance support providers have lower overhead than larger support organizations and can afford to charge apparently lower fees, they are often spread too thin to respond quickly to critical network problems. If an independent engineer is occupied with another client, sick, on travelling, or in training, the absence of replacement personnel may force your business to wait for assistance in case of an emergency. As your company expands, network unavailability or difficulties with critical programs become more expensive. The money you thought you were conserving on a freelancer can disappear fast due to lost productivity. Also, when independent consultants encounter new technologies, the unavailability of a large consulting group to fall back on for advice requires them to learn on the job while your organization ends up footing the costs for their continuing education.

  • Gain Access to Expertise in Complex Information Technology Solutions
    Many smaller service organizations or freelance engineers specializing in small company IT consulting are capable of providing routine solutions but don't have the seasoning to work efficiently with complicated network environments that have a variety of operating systems, many sites, Voice over IP implementations, remote workers, interconnected accounting and analytical applications, eCommerce, and custom business software. Progent's background with global companies and Progent's extensive team of experts can benefit your company because enterprise environments are inherently complicated, integration problems require thorough knowledge in numerous technical disciplines, and reaching an acceptable level of stability, availability, and security calls for industry-proven leading practices.

  • Build a Solid Basis for Seamless Growth
    Small businesses often start with an IT system cobbled together on a shoestring budget. Lacking a solid basis, a sequence of band-aid repairs often get piled on top of a weak foundation. As a business evolves, stability and scalability issues can undermine the productivity of the organization. These networks need proper assessment, intelligent strategic planning, and in-depth experience to migrate to a network infrastructure that will act as the solid foundation to handle critical business requirements and ease downstream expansion.

  • Work with Solution Providers, Not Product Resellers
    Smaller businesses require direction and education to navigate through an ever more complicated maze of IT options offered for accelerating business growth and enhancing productivity. They do not need an IT consultant or support organization that tries to promote products. Progent avoids conflicts of interest by not reselling hardware and software. Progent offers services only. This permits Progent to match consulting support services with the genuine needs of clients. Combining IT consulting and product selling can lead to a situation where the proposed solution is based on a preselected vendor rather than being driven by the actual needs of a customer.

Contact Progent
If your Springfield, Illinois business needs to contact Progent for IT outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Fast Online Network Support
For immediate remote technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Microsoft Dynamics GP 2010 financial software is a comprehensive business management solution that unifies data and operations across your company, interfaces seamlessly with other solutions, and connects employees, clients and vendors regardless of time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you set up and maintain a robust, protected computer and network infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.

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NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles (300km) away from one another. Progent's roster of seasoned network experts can help your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your functional needs and budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by providing guidance with procedures such as assigning shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your DR solution to prove adherence with information assurance standards and government mandates.

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Microsoft allows you to create transparent hybrid environments that combine Office 365 and on-premises Exchange systems. This permits you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on time and on budget.

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Progent's UNIX platform support experts offer small companies and software developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you an easy one-stop source to show you how to create and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by combining Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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Progent’s fault tolerant system experts provide reliability consulting, disaster recovery services, network load balancing, 24x7 interoffice connectivity, high-availability Internet architecture design, fault-tolerant data center consulting, and other high-availability operations consulting to show your company create a non-stop network for mission-critical applications. Progent possesses the experience to design affordable, fault-tolerant systems by deploying the expanding suite of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a completely redundant Internet interface and efficient network load balancing.

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Progent's certified Microsoft Office and Office 365 consultants can assist businesses to incorporate Microsoft Office desktop and Microsoft Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless solution that provides fast return on investment and enables improved business outcomes. Progent can help your company to integrate Office or Office 365 applications with one another and with other key Microsoft technologies such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also help you to resolve compatibility problems between different versions of Office desktop and can provide live online training to individuals or groups.

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System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery functions for Microsoft-based environment. SCDPM 2016 offers application-aware protection for key platforms such as Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, implement, administer, and troubleshoot a multi-site backup/recovery system powered by SCDPM 2016. Progent can assist you to migrate from an older version of DPM or from a legacy system, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent offers remote or onsite support and can deliver as-needed expertise to resolve technical bottlenecks or provide end-to-end project management services to help you complete your Data Protection Manager 2016 deployment on schedule and on budget.

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Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security plan, streamline IT management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

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Progent's Citrix consultants can help you to assess the potential strategic value of the available versions of Essentials for Hyper-V, assist you to integrate Citrix administration tools with your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and fault tolerance of your virtualized environment while reducing the cost of equipment and support and streamlining management tasks.

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Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and associated Exchange components to lower capital expense and management hassle. You can configure Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to help your small businesses to evaluate the benefits of Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your IT staff and end users, and deliver ongoing consulting and technical support.

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Progent's certified Office Word and Office 365 Word consultants can provide a wide range of affordable remote support services to assist your organization to manage and troubleshoot your legacy Microsoft Office Word solution or help you to migrate to a newer version of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between various versions of Word, integrating Office Word with other Microsoft Office apps such as Office Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and remote training classes tailored for your special requirements.

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Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac consultants can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows computers so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Windows. Progent's engineers have experience with both Mac and Windows technology and can support networks that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows systems.

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Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for unified management.

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If you want to revamp your production web site, build internal webs for applications such as human resources or worker training, design a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can provide skilled and proven web developers. Progent's consultants can also help you design and maintain a secure, robust server and communications network, including remote and wireless connectivity, to support your web solutions.

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Progent provides small businesses two ultra-affordable network security evaluation packages that provide, for a set price, remotely administered inventory scans of your network security profile which are evaluated by expert information security specialists who interpret the data collected by the scan, present unbiased evaluations of your existing security vulnerability, and make recommendations for improvements. Progent has developed two non-overlapping network security evaluation scanning packages for external and internal security testing that are priced to meet the budgetary realities of small companies while delivering enterprise-quality assessments of your network's vulnerability to attack.

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Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save up to half of time wasted looking for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it.

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Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it.

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To deliver cost-effective IT support for small businesses, Progent offers comprehensive computer outsourcing plans that offer small organizations quick access to network expertise without forcing you to hire, educate, and manage an expensive in-house computer support team. Progent’s IT outsourcing packages offer you an economical way for building a protected and robust system for your favorite Windows business productivity products including Office XP and Office 2003.

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Progent's certified security consultants can show you how to safeguard your Mac network through professional support offerings including performing security tests, recovery from virus and denial of service attacks, configuring firewalls, implementing secure remote and mobile connectivity, deploying monitoring software for protection against viruses, spam, and malware, and creating a comprehensive security strategy appropriate for the particular goals of your business information system.

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Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Macintosh users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can support environments that mix Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.

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Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft Premier network consulting experts. With Progent's affordably priced IT support programs, small businesses can select a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company information systems enterprise-class availability, protection, and performance.

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Forefront TMG 2010 is based on the powerful security technologies of ISA Server and provides a centrally administered web gateway that acts as a one-server platform for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting features, allows customized reporting generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft engineers can help you to plan and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.

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Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small service firms who offer scant documentation or specifics of services done, every service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the support reports transmitted by each consultant to every customer. The discipline of documenting and archiving support activity results in more effective support and avoids a variety of common problems such as when a service client is effectively held captive to a consultant who refuses to release vital service information.

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Microsoft Small Business Server is an affordable suite of server products that offers the basis for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a computer consultant with hands-on background planning and building cohesive, comprehensive business technology environments. Progent's Small Business Server professionals have an average of more than 10 years of background supporting computer systems founded on Microsoft products. This expertise ensures you results in deploying, managing, and troubleshooting IT environments that incorporate the Microsoft SBS Server suite of servers and productivity software.

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Progent's Microsoft certified experts offer three ways to help mid-size and large companies develop an efficient and productive internal Computer Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses analyze the numerous top level Help Desk application programs on the market and decide which products might be too costly, lack critical features, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who need to augment their internal Help Desk staff for special tasks or to substitute for vacationing or indisposed personnel.

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Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop technical support are designed specifically for small organizations who need fast availability of a Help Desk Service Center with expert telephone support and full escalation options but who have to work within a limited network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.

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Progent's certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to assess the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

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Progent can assist you to plan and execute a smooth migration from a UNIX-based IT system to a network powered by MS Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to guard your data and reduce productivity discontinuity by developing an efficient migration plan that protects your existing assets in UNIX application and infrastructure. UNIX-to-Windows migration support expertise available from Progent include evaluation of current environment, transition strategy and testing, MS Exchange migration support, data and application transition, and processor and storage migration and consolidation.

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Progent's Windows Server 2016 disaster recovery experts can help your organization to design a DR solution built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.

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VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a consistent process for restoring applications and services quickly after a breakdown. SRM provides centrally managed and automated recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can produce reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, deploy, test and administer a DR system powered by VMware SRM.

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Progent's Meraki wireless access point consultants offer remote and on-premises support services to assist organizations of any size to design, install, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including switches, ASR routers and firewalls to create a cohesive network infrastructure that provides identical access, performance, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or computing device.

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Progent is one of the most expert information technology support companies for creating e-mail systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive the full benefits of Exchange 2000 for common situations such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.

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Progent offers small and medium size companies expert support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security vendors such as Check Point Software, Juniper, and SonicWALL. Progent can help you design a detailed security strategy and select the right technologies from multiple vendors to support your security goals while staying within your spending limits.

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Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to create specialized mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to track your business more thoroughly, turning uncooked data into useful understanding of your company and customers.

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Progent offers expert online support services to help organizations integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid network models that seamlessly combine local IT assets as well as public clouds. To help you to integrate cloud services with networks, Progent offers a range of public cloud migration support services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background delivering advanced consulting support online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.

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Progent’s IT outsourcing packages provide budget-friendly network consulting for small companies. Whether it involves designing network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT engineering services can reduce costs and minimize uncertainties, permitting IT service budgets to grow in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and robust system foundation for your critical applications powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Progent offers the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and international standards of skill that IT security professionals are required to master. CISM gives executive management the assurance that consultants who have earned their CISM credential have the experience and capability to provide effective security administration and consulting services.

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Progent's Microsoft-certified experts can show you how to rationalize the business case for implementing SharePoint Server 2007, consult with you on the most appropriate edition of Microsoft SharePoint Server for your circumstances, offer setup and integration services, help you to set up Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and customized application software to work with Microsoft SharePoint Server 2007, develop a comprehensive security plan that incorporates portal solutions, and deliver maintenance and Help Desk services.

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Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your current Windows 2000 Servers and can streamline network administration, provide technical support and repair, and enhance security. Progent can also show you how to design, justify, and implement a strategy to upgrade from Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in designing pilot installations to eliminate the obstacles associated with migrating to Windows Server 2003 by identifying possible hardware and software compatibility issues.

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Progent's Microsoft engineers can provide in-depth support in deploying, managing and debugging all versions of Project, Project Server, and Project Online and can deliver a wide variety of cost-effective remote consulting services following industry best practices to assist organizations of any size to receive all the benefits of this leading project management solution. Support services available from Progent include solution planning, software configuration and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training classes.

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Progent’s IT outsourcing services provide budget-friendly computer support for small businesses. Whether it involves planning system architecture, setting up an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or creating an on-line business application, outsourcing your network technical services can contain expenses and minimize uncertainties, allowing network support expenses to increase in a more moderate and manageable manner than is possible by building up a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust network foundation for your critical applications based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.

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Wave 2 wireless controller Network Consulting
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Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's latest wireless controller products. Progent offers expertise for hardware-based and software-based wireless controllers and can assist you to decide which version makes sense for your wireless environment. For Wave 2 wireless controller appliances, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller expertise.

Server Help in Springfield Woodside Technical Support
Service for Microsoft Networking Organization for Microsoft Windows
Setup and Support for Cisco AnyConnect ASA Firewalls Computer Engineer
Sherman Oaks Computer Consulting Services Consulting Companies for Sherman Oaks
Service Database Outsourcing
Tracking Service Costs Information Technology Consulting

Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered support activities. Unlike some independent consultants or small service organizations who provide minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by every staff member to each client. The discipline of documenting and archiving service records allows more efficient service and avoids a slew of typical misfortunes such as when a support customer is virtually held hostage to a consultant who won’t let go of vital service information.

Slackware Linux, Solaris, UNIX Consulting Services Slackware Linux, Sun Solaris, UNIX Professional
Slackware Linux, Sun Solaris, UNIX IT Consulting Oklahoma City Oklahoma Oklahoma City, Tinker Air Force Base CentOS Linux, Sun Solaris, UNIX IT Consultant
Microsoft System Center Operations Manager Support Services
Network Engineer for Microsoft Operations Manager

Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.

Small Business Computer Consulting Services in Mobile Windows Server 2012 Onsite Support Mobile, AL
Small Business IT Consulting Group for Microsoft Windows Tacoma Washington Microsoft SQL Server 2017 Onsite and Remote Support
Small Business IT Outsourcing Firms for Exchange in Grand Rapids, Kent County Exchange 2010 Server Technology Providers in Grand Rapids, Kent County
Hyper-V 2016 PowerShell Consultant Services
Windows Server Hyper-V 2016 Security and Compliance Technical Support Services

Hyper-V 2016 utilizes key features first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to run your critical applications, plan an efficient network topology for a cloud-centric or hybrid deployment, develop and execute a non-disruptive upgrade plan, educate your IT administration and support staff, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business value.

Small Business IT Support Firms for El Paso El Paso Engineer
Mac and Windows Active Directory Computer Consultants
Apple Mac with Windows integration Consultants

Progent's support experts in Mac and Windows technology can help you combine Mac and Windows computers into cohesive environments with full sharing and workgroup support. Enabling productive co-existence among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Microsoft technology. Progent's background in Microsoft and Apple consulting makes it possible to offer expert assistance to businesses that rely on these platforms to maintain their competitive advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

Small Business Network Consultants IT Consulting Services
Small Business Network Outsourcing Companies Springfield, Sangamon County Microsoft Expert Boise IT Management
Software Support for Napa Valley Northern California Vallejo Technology Consulting California
Solano County Network Administration in California Suisun City Business Computer Server Companies Northern California
BlackBerry Enterprise Server Integration Support
BlackBerry BES Server Online Troubleshooting

Progent offers the expertise of RIM BlackBerry-certified professionals who can assist small businesses to design, manage, and repair BlackBerry technology economically and effectively, eliminating the requirement for an in-house BlackBerry specialist and reducing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, in conjunction with Progent's proven online service delivery model, offers small and mid-size businesses a cost-effective option for integrating BlackBerry devices and software seamlessly into their IT network.

South Hampton Roads Microsoft SharePoint Server Support and Integration Microsoft SharePoint 2010 Consulting Services in South Hampton Roads
Colocation Center Migration Integration Services
 Data Center Colocation Professional

Colocation data centers make it possible for companies to share enterprise-class data centers for housing network equipment that runs vital applications and services. Progent's Microsoft and Cisco certified consultants can assist your business with all facets of your colocation strategy including selecting and migrating to a colocation site, creating system topology, defining hardware, on-premises and remote maintenance, setting up remote system management, and training your IT personnel.

South San Francisco Network Support Company Bay Area Computer Outsourcing Consultants
Southfield, MI Tech Services Remote Support Services for Southfield, MI
Microsoft Access Web App Development Firms
Microsoft Access report formatting Programming Companies

Progent can provide cost-effective remote support for all editions of Office Access including desktop and browser-based versions and can provide expert help for application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide custom online training for Office Access programming and DBA services.

Specialist for Cisco ASA 5500-X Firewall Firepower Management Center Support and Setup
Specialists for Microsoft Office 365 Webinar Consulting for Online Crystal Reports Training
Remote Support Services for Microsoft Windows 10 Migration
Windows 10 Installation Specialist

Progent's Microsoft-certified consultants can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent's experts include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning and management, network optimization, wired/wireless convergence, business continuity planning, custom training for network management staff and users, and ongoing Call Center support services.

Springfield Illinois Microsoft Exchange Small Business IT Outsourcing Small Business Outsourcing IT for Jersey City, New Jersey
Springfield Woodside Support Firms for Microsoft and Apple Senior Exchange Expert Contract
St. Louis Repair Nationwide St. Louis Information Technology Outsourcing Firms
CISSP-ISSEP Cybersecurity Consultant Services
CISSP-ISSAP Cybersecurity Engineer

Progent's CISSP-certified cybersecurity experts can help organizations of any size with any aspect of IT security. Progent can help implement cost-effective security systems that guard a small business against advanced threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate local, online, and mobile users sharing IT resources spread across a mix of physical datacenters and various clouds.

Stanislaus County Computer Consultancy Services in California California Tech Outsourcing for Modesto
Subcontractor Jobs for MCSE Support in Twin Cities Cisco CCDP Support Careers St Paul, MN
Classes for Mac Office PowerPoint
Train for Office Outlook for Mac

Progent offers one-on-one education designed for individuals who wish to broaden their knowledge of the macOS and OS X platform, Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online training for macOS and Mac OS X application software.

Sun Certified Network Administrator in Solaris Computer Network Specialist Integration Consultants
Engineer for SharePoint Server 2010
SharePoint InfoPath Forms Services IT Consulting

Progent's Microsoft engineers offer cost-effective remote technical support and development services to assist your business to plan, implement, manage, and maintain Microsoft SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document management applications, blogs, data marts, business analytics, enterprise-wide search, workflows, and other tools to support and enhance teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's familiar office productivity programs like Excel, Word, Outlook, and Visio. Progent can help you to upgrade from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.

Sun Solaris Technical Support Illinois Independent Linux Integration in Chicago, Cook County, Illinois
Support Consultants for BlackBerry BES Server BlackBerry Synchronization Expert Denver, CO
Microsoft Certified Expert Small Business Support Outsourcing
Small Business Services

Progent is a leader in affordably providing world-class network help to small companies. Progent's success in handling the network service requirements of the historically underserved small company sector is the combined result of key technical and process breakthroughs that have removed much of the conventional expenses out of administering IT support, added unmatched technical skill into the support system, and significantly accelerated the repair cycle.

Support Outsourcing Services for Windows Server 2012 R2 in Greensboro Windows 2019 Server Computer Companies
Contact Center Specialists
 Computer Support Help Desk Computer Consulting

Progent's Microsoft authorized experts provide three ways to help mid-size and large organizations develop an efficient and successful in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process study and improvement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help organizations sift through the numerous high-quality Help Desk software packages available and determine what packages might be excessively costly, lack critical features, or align badly with your organization's corporate culture. Progent also offers short-term staffing for organizations who need to augment their internal Help Desk staff for special tasks or to substitute for vacationing or indisposed personnel.

Suse Linux, Solaris, UNIX Online Technical Support in Chicago O'Hare International ORD Gentoo Linux, Solaris, UNIX Technical Support Services Chicago
Contract Cisco Consulting Work At Home Job
Independent ERP Contractor Telecommuting Jobs

Progent's Experts Team offers support in important fields that include Macintosh networking and applications; Support for Linux-powered, UNIX, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical application help; Chief Information Officer, business analyst, and project logistics outsourcing; Custom applications design and deployment; Web site, eCommerce, Electronic Data Interchange, and client portal design and integration; SQL support and performance help; Business information expertise; and Telecommunications systems support.

Suse Linux, Solaris, UNIX Remote Troubleshooting in Ontario Independent Suse Linux, Sun Solaris, UNIX Computer Engineer Ontario
Symantec Backup Exec Professionals Professional
System Design Information Technology Consultants Consulting Services
Engineers for Ransomware Protection
ProSight Managed Services Consultancy

Progent's ProSight family of managed services are geared to offer organizations who have small internal IT administration and support teams with low-cost access to enterprise-class management tools and technical experts. Benefits of the ProSight line of managed services include flat-rate IT maintenance costs, smart automation of routine administrative tasks, continual absorption of new information technology, graceful transition from older technology to current solutions, improved alignment of information technology with business goals, guidance from veteran network experts, and freeing up management to focus on business instead of ever-changing computer technology.

Systems Engineer for Cisco Cisco Networking Firms
Consulting for Voice Over IP
Voice Over IP Phones Integration Services

Progent's Cisco certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.

Tampa Consultancy Services Group Tampa, FL Network Manager
Specialist for Private Cloud Virtual Datacenter Hosting
ProSight VM Hosting Technology Professional

Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's servers in a solution that gives the highest level of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are built upon mature virtualization technologies that enable small and midsize companies with mixed- platform IT systems to save dramatically on the costs of capital equipment, system support, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.

Technical Consultants for Tulsa, OK Tulsa, OK Recovery Services
Technology Consulting Services for Microsoft Exchange Server 2010 Migration Technology Consulting Services
Technology Professional for 64-bit Migration Consulting Services for 64-bit Computing
Telecommuter Job for Microsoft Consultant Help Desk Consulting Contractor Richmond, San Pablo, CA
Top Rated Audit for Firewall Security Security Consultant
Toronto, Canada BlackBerry Exchange Implementation Consulting Companies BlackBerry Email Network Assessments in Ontario
UNIX On-site Support Wyoming Sun Solaris Computer Consultant Wyoming
VMM Database On-site Technical Support
SCVMM 2012 Reporting Integration Services

Progent's Microsoft-certified consultants can assist organizations of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to migrate from an earlier version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to enhance and repair your current SCVMM environment to make sure you realize maximum business value.

Ubuntu Linux, Solaris, UNIX Online Technical Support Gentoo Linux, Solaris, UNIX Support and Integration
Urgent Network Install in Springfield Network Outsource for Cisco in Wisconsin
VMware VDR Backup Consult Symantec Backup Exec Consultant Services
Vacaville Information Technology Management Solano County Service Providers in California
WAP Network Consulting 8500 Wireless Controller Specialist
Walnut Creek Network Support Group in Northern California Designers for Lafayette California
Office 365 Android Integration Specialist
Information Technology Consulting for Office 365 Yammer Integration

Office 365 is Microsoft's expanding family of client productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of subscription plans intended for customers from students and home offices to enterprises. Progent can provide quick and affordable remote access to specialists with expertise in Microsoft, Mac, iOS, and Android platforms. Progent can help you to evaluate the many subscription options offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid networks that transparently integrate on-premises and cloud-based products and services.

Windows Server 2016 Small Office Computer Consulting Microsoft Windows Server 2019 Information Technology Consultant
Wireless Security Scan Specialist Professionals for Security Scan
Wisconsin - Milwaukee, WI, Madison, WI, Green Bay, WI, Kenosha, WI Information Technology Consultants Wisconsin - Milwaukee, WI, Madison, WI, Green Bay, WI, Kenosha, WI Technical Support Firm
Yolo County Repairing Design Company for Davis
Yonkers, NY Maintenance Small Office IT Outsourcing for Yonkers
Yonkers, Westchester County Debian Linux, Sun Solaris, UNIX Consultants Red Hat Linux, Sun Solaris, UNIX Help and Support Yonkers, Westchester County
network asset documentation management Consult IT asset management Consulting
ISA Server 2006 Support and Help
Support and Integration for Microsoft ISA Server 2006

Microsoft ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, VPN, and web caching solution for securing the Internet-facing networks of any sized business against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server engineers can help you plan, cost-justify, pilot, install, configure and manage the Standard or Enterprise version of ISA Server 2006 on your information system.