Consulting Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless PDAs were once one of the most successful products for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other critical business information. Progent offers Springfield, Massachusetts businesses the services of BlackBerry-premier experts who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a more popular mobile platform.

As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has become the norm for companies of any size, effective deployment and maintenance of BlackBerry technology has grown increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the need for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, gives small companies a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their information system.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration tools so you can monitor and control BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.

Springfield Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Springfield Metro Area.

Onsite IT Consulting
Progent locations in Springfield Metro Area

City Address Phone Link
Springfield 55 State St
Springfield, IL 01103
413-304-3600 Springfield Network Support Services

Integration Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry wireless handsets, providing a single platform for controlling key tasks like device deployment, updates, and deactivation while also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange, Novell GroupWise, or Domino email servers and BlackBerry handsets and allows over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Assistance

BlackBerry Enterprise Server offers a wealth of data protection capabilities beginning with advanced data encryption of information transmitted between a BlackBerry device and BlackBerry BES Server using AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great versatility in adjusting degrees of protection to match the special requirements of your mobile environment. Progent's BlackBerry authorized consultants can help you to select advanced security features and activate them remotely. Examples of these wirelessly selectable security settings include:

  • Disable a BlackBerry device
  • Erase information from a lost or stolen smartphone
  • Lock out Bluetooth
  • Activate built-in defenses against malicious attacks

BlackBerry BES Server also provides flexibility in determining ways to keep users from installing or running unsecure or unauthorized programs. Progent can help you to choose protective techniques like:

  • List precisely which programs are allowed on the device
  • Block third-party applications from using persistent memory on the BlackBerry smartphone
  • Select what functions external applications can access on the BlackBerry device
  • Restrict the types of connections third-party applications running on the BlackBerry device can initialize
  • Prevent all third-party software from being loaded or run on the BlackBerry smartphone

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements assessment, system design, installation strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a wireless solution that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration approach and hardware products match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning options for software versions, processors and storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry-certified expert can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer offers expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a BlackBerry-Qualified Specialist
If you wish to ask Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Progent's pricing model is to charge for online service and in-person help per minute. As a result, you owe only for delivered support. Progent does not impose a more expensive rate for after-hours or priority service, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no minimum charge and requires no monthly commitment for services delivered during regular business hours. Many support firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast solutions so you won't be forced to permit less critical problems to stay unaddressed.

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    64-bit Server Remote Technical Support

    Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and repair a network-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the key 32-bit programs that you want to keep as well as the new 64-bit editions of software you plan to run.

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    WatchGuard Firebox Firewall information Systems Audit

    Progent offers support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.

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    8500 Wireless Controller Computer Consulting

    Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

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  • Cisco Expert IT Consulting Meraki Switch Deployment
    Meraki MS Switch Integration Services

    Cisco's Meraki family of access and distribution switches are intended for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable remote expertise to assist you to design and deploy an efficient network solution that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to maintain security, create and test a disaster preparedness strategy, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking solution.

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    Top Small Business 300 Access Point Help and Support

    Cisco's Small Business series of wireless access points are Linux-based devices intended as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified wireless network experts offer online or onsite configuration and troubleshooting support to help your organization to design, implement, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point environments of any scale or architecture.

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    Progent's network engineers can help you to streamline desktop PC change and update management by providing expertise with administration solutions like Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).

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  • Top Ranked Microsoft Certified Expert SQL Server 2017 SSRS Remote Support Immediate Microsoft SQL Server 2017 Engineer
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  • Ubiquiti Security Gateway Consulting Consultants Ubiquiti UniFi WiFi network
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  • Urgent Outsourcing Exchange Server 2010 Upgrade Exchange 2010 Specialists
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  • Microsoft SQL Server Technology Consulting Services
    Professionals SQL Server Replication

    Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of a new generation of enterprise-class programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.

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    24 Hour Shared Help Desk Consulting

    Progent's Computer Helpdesk Outsourcing Support Services for PC desktop technical support are designed especially for small organizations who require immediate availability of a Help Desk Service Center with professional telephone support and effective escalation capability but who have to operate within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Software Selection and Integration.

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  • Cisco ASA Firewall integration Online Consulting
    Firepower Network Consultant

    The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can assist you to manage your existing PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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  • Cisco DistributedDirector Support and Integration
    IT Consultant Network Load Balancing

    Progent provides high availability load balancing support covering network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. non-stop load balancing vendors for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.

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