Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most successful products for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other critical business information. Progent offers Springfield, Massachusetts businesses the services of BlackBerry-premier experts who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a more popular mobile platform.
As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and recoverability has become the norm for companies of any size, effective deployment and maintenance of BlackBerry technology has grown increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the need for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, gives small companies a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration tools so you can monitor and control BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.
Springfield Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Springfield Metro Area.
Progent locations in Springfield Metro Area
Integration Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry wireless handsets, providing a single platform for controlling key tasks like device deployment, updates, and deactivation while also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange, Novell GroupWise, or Domino email servers and BlackBerry handsets and allows over-the-air synchronization.
BlackBerry Enterprise Server offers a wealth of data protection capabilities beginning with advanced data encryption of information transmitted between a BlackBerry device and BlackBerry BES Server using AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great versatility in adjusting degrees of protection to match the special requirements of your mobile environment. Progent's BlackBerry authorized consultants can help you to select advanced security features and activate them remotely. Examples of these wirelessly selectable security settings include:
- Disable a BlackBerry device
- Erase information from a lost or stolen smartphone
- Lock out Bluetooth
- Activate built-in defenses against malicious attacks
BlackBerry BES Server also provides flexibility in determining ways to keep users from installing or running unsecure or unauthorized programs. Progent can help you to choose protective techniques like:
- List precisely which programs are allowed on the device
- Block third-party applications from using persistent memory on the BlackBerry smartphone
- Select what functions external applications can access on the BlackBerry device
- Restrict the types of connections third-party applications running on the BlackBerry device can initialize
- Prevent all third-party software from being loaded or run on the BlackBerry smartphone
Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements assessment, system design, installation strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a wireless solution that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration approach and hardware products match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning options for software versions, processors and storage, network architecture, and application configuration.
To optimize network security, Progent's BlackBerry-certified expert can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer offers expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, control Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent to Get Help from a BlackBerry-Qualified Specialist
If you wish to ask Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.