Consulting Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were at one time among the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other vital business data. Progent offers Springfield, Massachusetts companies the services of BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry environments or transition smoothly to a current mobile platform.

As the complexity of small business networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, successful integration and support of RIM BlackBerry solutions has grown increasingly difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small businesses frequently turn to external consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry environments economically and efficiently, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry products productively into their information system.

Progent's experts can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can track and control BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and safely.

Springfield Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Springfield Metro Area.

Onsite IT Consulting
Progent locations in Springfield Metro Area

City Address Phone Link
Springfield 55 State St
Springfield, IL 01103
United States
(413) 304-3600 Springfield Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server offers businesses a single and secure mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Microsoft Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to ensure consistent information for collaborative programs such a calendars, contact lists, to-do lists, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users carrying BlackBerry smartphones have effortless access to Exchange email as well as to instant messaging-capable software via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Support

Progent's BlackBerry-premier engineers can assist you to design, install, and support BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Professional BlackBerry Technical Support Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide expert assistance to companies in the Springfield region or anywhere in Massachusetts. Progent's experienced online consulting team has helped businesses resolve network problems and reduce support expenses in every state in the U.S. and established a substantial base of loyal clients. (See Progent's client testimonials.)

Progent offers remote help for a wide selection of issues related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving mobile security. Major BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help you to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned service professionals can also help you to resolve a broad array of problems associated with synchronization, device detection, messaging reconciliation, web access, wireless connections, IM, PC application installation, and Desktop Redirector.

As a leader in delivering countrywide remote technical assistance for small company IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support expenses at a minimum and, by solving problems promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, implementing wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and help you to define and install sensible security options.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Exchange Server.

Contact Progent to Get Support from a RIM BlackBerry-Certified Professional
In order to ask Progent about consulting help for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This allows you to have specific mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical issues and also offer extensive project management outsourcing to ensure your hybrid Exchange initiative is carried out on time and within budget.

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    Progent can provide cost-effective online support for all releases of Microsoft Access including desktop and browser-based versions and offers expert support for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide custom online training for Access application development and database management.

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    Dynamics GP/Great Plains software includes analytics and reporting capabilities that allow you to track all business processes, sales and expenses, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support services can enable you to design reports that allow you to understand your business more thoroughly, turning uncooked data into valuable business information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver specialized business application development and web commerce applications that integrate seamlessly with Dynamics GP/Great Plains.

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    For answers to common questions concerning becoming a consultant at Progent, see Working with Progent Frequently Asked Questions.

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    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds helping small organizations to minimize system downtime by offering cost-effective remote consulting support for disaster recovery/business continuity planning, fault-tolerant network architecture, backup/restore solutions, and non-disruptive system maintenance. Progentís business continuity consultants can help your company to plan and validate an efficient business continuity plan that matches your business goals and IT budget. Progentís disaster recovery specialists can help you to design, deploy, and manage resilient technologies including redundant Internet access, virtualization, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.

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    Progent's Microsoft-certified consultants can help you evaluate the possible advantages of Hyper-V-based virtualization for your business, perform pilot implementations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network and server infrastructure for optimal performance with virtualization solutions, help you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your IT personnel to monitor and manage Hyper-V, offer world-class consulting support for enhancing the security of your virtual servers, design and validate business continuity procedures that maximize network uptime, and provide continuing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk services.

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    Progent's Microsoft-certified ISA Server consultants have long backgrounds developing Microsoft ISA Server-based security installations for information systems with many sites, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection needs without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and repairing System Center Operations Manager solutions and can provide organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.

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    Progent's certified information technology consultants can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.

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    Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that acts as a single-server solution for an array of security functions including an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, allows customized reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can assist you to plan and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Forefront TMG 2010 from ISA Server.

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    Progent's Mac consultants can promote the creative facets of Macintosh computing by providing consulting services and training in imaging, sound, and motion video. Progent's support professionals offer help in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.

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    Progent can help small companies to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you sidestep the typical mistakes small companies make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Android handhelds.

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    Progent's Juniper-certified network engineer can assist you to plan and implement Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade efficiently from outdated products to the latest versions. Progent's Junos OS engineers can offer expertise with Juniper's premier network operating system to help you to simplify the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage networks that include a combination of Juniper's OS platforms.

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    Progent's Power BI experts can assist you to plan, deploy, maintain, update or debug your Power BI solution. Progent can also assist you to organize your source data for Power BI reports and dashboards. Progent can show you how to implement and administer a local, cloud based, or hybrid network model for Power BI.

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