Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular solutions for achieving anytime-anywhere access to messaging, calendars, web-based applications, and other vital business data. Progent can provide Springfield, Massachusetts businesses support from BlackBerry-premier professionals who can assist organizations to manage their BlackBerry environments or migrate efficiently to a modern smartphone platform.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for organizations of any size, effective integration and maintenance of BlackBerry solutions has grown more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small businesses often resort to external consulting firms who offer expertise in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the necessity for an in-house BlackBerry solutions expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, combined with Progent's efficient online support model, gives small companies an affordable solution for incorporating BlackBerry technology seamlessly into their business information system.
Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you monitor and control BlackBerry smartphones across your company, define security policies that make sense for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry BES Server offers companies a single and safe source for integrating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to access Microsoft Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure data consistency for applications like schedules, address books, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers with BlackBerry smartphones have push-based connectivity with Exchange email and to IM-aware software via Microsoft Office Live Communications Server and Lync Server support.
Progent's BlackBerry-certified consultants can assist you to plan, install, and maintain BlackBerry BES Server so you can optimize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of maintaining mobile workers.
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned service professionals can in addition assist your business to resolve a wide array of issues concerning synchronization, handset detection, email consistency, web browsing, mobile connectivity, IM, desktop software installation, and Desktop Redirector.
As a leader in providing nationwide remote help for small company networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses low and, by resolving issues promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone users on Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs assessment, system architecture, roll-out planning and execution, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry BES Server, help your organization to determine which management approach and equipment meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software versions, server hardware and mass storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can assist your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Certified Professional
In order to get in touch with Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.