For organizations of any size in Springfield Massachusetts, Progent can provide convenient, quick, and economical contact with CCIE-Premier network experts. Cisco CCIEs are top-level networking professionals who achieve this prestigious recognition only after rigorous examinations overseen by Cisco. CCIE-qualified engineers can handle the most complex issues associated with network integration, troubleshooting, and configuration. Progentís CCIE-certified support specialists operate directly with Cisco's in-house engineers in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and coming up with temporary alternatives or obtaining software patches to fix problems. A Cisco-qualified CCIE knows how to detect the origin of network problems whether from network appliances or software.

Progent offers fast online access to a CCIE expert so your company can receive timely help for complicated network issues that are impacting productivity but are outside the scope of your ordinary IT maintenance resources. Progent's CCIE-Certified consultants can access your system via advanced remote connectivity tools that allow them to perform rapid and economical diagnosis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or national Internet providers, and so their services are not readily accessible to smaller organizations. Progent is one of the rare support providers that makes CCIEs available to support small and medium sized companies. Also, Progent can provide fast contact with a CCIE remotely so you can get timely help for complex network issues that are reducing business productivity. To learn how to talk to a Progent CCIE for immediate help with your network, go to Progent's remote network support.

Springfield Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Springfield Metro Area.

Onsite IT Consulting
Progent locations in Springfield Metro Area

City Address Phone Link
Springfield 55 State St
Springfield, IL 01103
United States
(413) 304-3600 Springfield Network Support Services


Cisco's extensive selection of both current and legacy connectivity devices familiar to Progent includes ASA 5500 Security Appliances and PIX Series Firewalls, Catalyst FWSM, secure broadband and integrated services routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed APs and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network solutions. Maintaining one of the largest groups of Cisco-certified CCIE engineers of any independent support company, Progent has priority access to Cisco's internal support specialists and the advanced learning tools to stay at the leading edge of connectivity solutions.

To learn more details about Progent's world-class support for Cisco network technology, select a subject:

Other Consulting Expertise Offered by Progent
Progent can also provide a a wide array of consulting services in vital practice areas to assist companies to convert Cisco infrastructure products into a cohesive IT system that provides competitive value. Some of the services offered by Progent's subject matter experts are project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and integration, Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, network security vulnerability scanning, database administration and database development expertise, and part-time CIO services.

Progent can also assist your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

By providing a convenient one-stop resource for IT generalists and application experts, Progent can deliver timely, inexpensive, and thorough IT solutions that match the specific needs of companies in Springfield Massachusetts.



An index of content::

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    Secure Application Publishing with ISA Server 2006 allows more protection of intranet applications while enabling enhanced productivity by making these applications accessible to authorized remote or mobile users. Internet Security and Acceleration Server helps protect corporate applications, services, and data across all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can help you design, deploy, configure, and support ISA Server on your system so that your company achieves a highly functional and economical combination of security, productivity, and speed.

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    For companies with a mix of Apple Mac and Microsoft Windows desktops, there exist two basic solutions for running Microsoft Windows-only applications on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a remote Windows-based PC to use Microsoft Windows software and access system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac system so that you are able to run Windows applications locally. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these solutions for using Windows applications on your Apple Macs and can also assist your company to evaluate and install third-party solutions for Windows PC simulation.

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    If you want to update your corporate web site, build internal websites for purposes such as human resources or worker training, establish a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's consultants can also help you build and manage a safe, robust server and communications network, including off-site and wireless connectivity, to support your web tools.

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    Progent's certified security consultants can show you how to safeguard your Apple Mac environment through professional support offerings such as performing security audits, recovery from virus and denial of service attacks, setting up firewalls, integrating secure remote and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the specific goals of your corporate information system.

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    Progentís Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support experts provide phone support and online secure computer connection to troubleshoot and resolve technical problems rapidly and affordably. The scope of IT experience available from Progent's team of country-wide service engineers makes it possible to escalate even the toughest network issues to qualified experts as needed.

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    Progent can provide affordable remote support from engineers skilled in a wide range of products and technologies that deliver solutions for backing up Windows, Mac, and Linux servers and desktops plus notebooks and smartphones. Progent offers expertise for all major data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help you to install, enhance, or troubleshoot data backup systems for a range of topologies including local, remote, cloud-based, or hybrid.

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    Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud integration, works with popular smart phones and tablets, allows single sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to resolve the critical technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will maximize the return on your investment in this powerful platform.

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    Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new implementation of System Center 2016, expand or optimize an existing one, migrate efficiently from a previous version of System Center, or debug your System Center environment.

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    Progent is one of the most expert network consulting firms for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies derive the full benefits of Exchange 2000 under typical scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company integrate and support Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to expand with your changing business requirements. Progentís Cisco-Premier network consultants are familiar with Ciscoís comprehensive family of hardware and software aimed at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user certification, authorization, and accounting from an easy-to-use Web interface.

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