Cisco Networking Infrastructure Planning, Deployment and Troubleshooting
Springfield Business Information Networks
For organizations of any size in Springfield Massachusetts, Progent can provide convenient, quick, and economical contact with CCIE-Premier network experts. Cisco CCIEs are top-level networking professionals who achieve this prestigious recognition only after rigorous examinations overseen by Cisco. CCIE-qualified engineers can handle the most complex issues associated with network integration, troubleshooting, and configuration. Progent’s CCIE-certified support specialists operate directly with Cisco's in-house engineers in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and coming up with temporary alternatives or obtaining software patches to fix problems. A Cisco-qualified CCIE knows how to detect the origin of network problems whether from network appliances or software.
Progent offers fast online access to a CCIE expert so your company can receive timely help for complicated network issues that are impacting productivity but are outside the scope of your ordinary IT maintenance resources. Progent's CCIE-Certified consultants can access your system via advanced remote connectivity tools that allow them to perform rapid and economical diagnosis and remediation of serious network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or national Internet providers, and so their services are not readily accessible to smaller organizations. Progent is one of the rare support providers that makes CCIEs available to support small and medium sized companies. Also, Progent can provide fast contact with a CCIE remotely so you can get timely help for complex network issues that are reducing business productivity. To learn how to talk to a Progent CCIE for immediate help with your network, go to Progent's remote network support.
Springfield Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Springfield Metro Area.
| City | Address | Phone | Link |
| Springfield | 55 State St Springfield, IL 01103 United States |
(413) 304-3600 | Springfield Network Support Services |
Cisco's extensive selection of both current and legacy connectivity devices familiar to Progent includes ASA 5500 Security Appliances and PIX Series Firewalls, Catalyst FWSM, secure broadband and integrated services routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed APs and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network solutions. Maintaining one of the largest groups of Cisco-certified CCIE engineers of any independent support company, Progent has priority access to Cisco's internal support specialists and the advanced learning tools to stay at the leading edge of connectivity solutions.
To learn more details about Progent's world-class support for Cisco network technology, select a subject:
- Overview of Cisco Network Support
- Fast and Affordable Online Assistance from a Cisco CCIE Engineer
- Cisco Firepower Firewalls: Configuration and Management Services
- Cisco ASA 5500-X Firewalls with Cisco Firepower Services: Setup and Troubleshooting Services
- ASA 5500 Firewall Troubleshooting Support
- Cisco PIX Series Firewall Management Services
- Cisco Routers Consulting Support
- Cisco Wireless Network Design Services
- Aironet Access Points Consulting Services
- Cisco Small Business 100, 300 and 500 Wireless APs Consulting Help
- Cisco Catalyst 802.11ax Wi-Fi 6 Access Points Solution Design, Configuration and Debugging Support
- Cisco Wireless Controllers Integration Consulting
- Cisco Meraki APs Design Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Expertise and Cisco Wireless VoIP Phone Integration
- Cisco Jabber Deployment Services
- Cisco Catalyst Switches Consulting and Support Services
- Nexus Switches Support and Troubleshooting Services
- Meraki MS Switches Deployment Services
- Cisco VPN Setup and Troubleshooting Help
- SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Consulting
- Design Solutions for Cisco-powered Datacenters and Colocation Centers
- Infrastructure Optimization Services for Service Providers
- Remote Network Management Solutions for Cisco-based Environments
- NetApp and Cisco Private Cloud Platform Consulting
Progent can also provide a a wide array of consulting services in vital practice areas to assist companies to convert Cisco infrastructure products into a cohesive IT system that provides competitive value. Some of the services offered by Progent's subject matter experts are project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and integration, Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, network security vulnerability scanning, database administration and database development expertise, and part-time CIO services.
Progent can also assist your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)
By providing a convenient one-stop resource for IT generalists and application experts, Progent can deliver timely, inexpensive, and thorough IT solutions that match the specific needs of companies in Springfield Massachusetts.
An index of content::
Consulting Services SQL Server 2017 Adaptive Query Processing
SQL Server 2017 Express Support and Help
Progent's certified SQL Server 2017 consultants can help your organization to design and carry out a cost-effective migration from your current SQL Server databases and applications to SQL Server 2017.
ISA Server 2006 Support and Integration
Internet Security and Acceleration Server 2006 Consulting
Secure Application Publishing with ISA Server 2006 allows more protection of intranet applications while enabling enhanced productivity by making these applications accessible to authorized remote or mobile users. Internet Security and Acceleration Server helps protect corporate applications, services, and data across all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can help you design, deploy, configure, and support ISA Server on your system so that your company achieves a highly functional and economical combination of security, productivity, and speed.
Windows Virtual Desktop for Apple Mac On-site Support
Remote Desktop Connection for Apple Mac Remote Support
For companies with a mix of Apple Mac and Microsoft Windows desktops, there exist two basic solutions for running Microsoft Windows-only applications on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a remote Windows-based PC to use Microsoft Windows software and access system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac system so that you are able to run Windows applications locally. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these solutions for using Windows applications on your Apple Macs and can also assist your company to evaluate and install third-party solutions for Windows PC simulation.
Engineer Net Framework
ASP Contract Programming Firm
If you want to update your corporate web site, build internal websites for purposes such as human resources or worker training, establish a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's consultants can also help you build and manage a safe, robust server and communications network, including off-site and wireless connectivity, to support your web tools.
Biggest Mac Lion Security Remote Troubleshooting
Integration Services OS X Lion Security
Progent's certified security consultants can show you how to safeguard your Apple Mac environment through professional support offerings such as performing security audits, recovery from virus and denial of service attacks, setting up firewalls, integrating secure remote and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the specific goals of your corporate information system.
Network Engineer Iowa
South Dakota Security Consulting Firm
Progent’s Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support experts provide phone support and online secure computer connection to troubleshoot and resolve technical problems rapidly and affordably. The scope of IT experience available from Progent's team of country-wide service engineers makes it possible to escalate even the toughest network issues to qualified experts as needed.
Acronis Backup Specialists
Retrospect for Mac Technology Professional
Progent can provide affordable remote support from engineers skilled in a wide range of products and technologies that deliver solutions for backing up Windows, Mac, and Linux servers and desktops plus notebooks and smartphones. Progent offers expertise for all major data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help you to install, enhance, or troubleshoot data backup systems for a range of topologies including local, remote, cloud-based, or hybrid.
Dynamics GP 2015 R2 Migration Consultant
Dynamics GP 2015 R2 Troubleshooting Engineers
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud integration, works with popular smart phones and tablets, allows single sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to resolve the critical technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will maximize the return on your investment in this powerful platform.
Training Professional Adobe Illustrator
Instruction Photoshop CS5
Progent's Mac experts can support the creative facets of Mac environments by offering consulting services and education in graphics, sound, and motion video. Progent's consultants offer expertise in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Cisco Network Management Network Installation
Urgent Network Management Server Setup
Progent's Cisco-Premier network management consultants can show you how to run Cisco's network management utilities alongside a variety of powerful third-party products to build a complete network management strategy to keep your network running reliably, fully utilize limited resources, protect your data, revive quickly from device failure or malicious assaults, and enable you to add or reassign network resources sensibly and economically as your business evolves.
24/7/365 SharePoint 2007 Consultant
Integration Services SharePoint Server 2007
Progent’s Microsoft-certified experts offer companies of any size consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently coordinating people, teams and information. SharePoint Server offers a common spot for your employees or customers to connect to, manage, share and manipulate useful information, files, and applications and to interact with one another. Microsoft SharePoint enables quicker and better decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data they’ve created in a manner that makes data easy to find, download and apply. Progent's SharePoint consultants can assist your organization to manage your current SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
Compliance Auditor Juniper SRX Series Router
IT Services Juniper SRX240 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Great Plains Consulting Services
Dynamics GP Specialists
Key features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that allows you to buy only the functionality you require, a standards-based foundation based on Microsoft technologies to secure your investment and provide a tightly interconnected environment, enhanced reporting capabilities that allow you to monitor all operations, revenues and spending and sales trends, integration with Microsoft Office to enable access to business data, the capability to process data from virtually any db software or desktop software into Microsoft Dynamics GP/Great Plains, and an open design that makes it possible to develop custom applications. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can provide experienced GP support professionals to show you how to convert the powerful features of Dynamics GP/Great Plains business accounting software into a productive business management solution.
Shared Call Center Online Help
Virtual Support Desk Remote Support Services
Progent's Computer Call Center Outsourcing Support Services for desktop support are intended specifically for small organizations who require fast access to a Help Desk Call Center with professional telephone support and effective escalation capability but who have to work within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Software Recommendation and Integration.
Windows Server 2012 R2 Hyper-V Virtual Switch Online Support Services
Windows Server 2012 R2 Security Technical Consultant
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security strategy, automate IT management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Consultant Cisco Telepresence
Consulting Services Cisco VTC
Progent offers the support of an accredited consultant with expertise deploying technology from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to plan, configure, expand, or maintain a telepresence environment that preserves your current investment and maximizes the strategic value of your information network. Progent can also provide the services of infrastructure consultants able to assist businesses of any size to create and troubleshoot a network that provides the speed, dependability, protection, and scalability you need to accommodate your video conferencing/telepresence solution.
System Center 2016 Hybrid Cloud Integration IT Consultant
System Center 2016 Amazon AWS Integration Computer Consultants
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new implementation of System Center 2016, expand or optimize an existing one, migrate efficiently from a previous version of System Center, or debug your System Center environment.
ASA 5580 Firewall On-site Support
Cisco VPN and Firewall IT Consulting
Progent's CCIE-certified network infrastructure consultants can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
24 Hour SCCM 2012 Migration Troubleshooting
Expert Microsoft Certified Technical Support Services SCCM 2012 Migration
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or help you to enhance your current SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
CCIE Expert Certified Cisco Virtual Private Network Support Services
Open Now Remote Access Support Outsourcing
Cisco's security and offsite access technology for small to medium sized companies represent a full range of manageable protection products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your corporate goals.
Integration Support Tracking Service Costs
Services Documentation Network Consulting
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed support activities. Unlike some freelance consultants or local service organizations who offer scant documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support documentation transmitted by every consultant to every customer. The practice of documenting and organizing support activity allows more efficient service and avoids a slew of common misfortunes such as when a service client is effectively held hostage to a consultant who won’t release vital service information.
Open Now System Center Management Packs Consultant Services
Consultant SCOM Resource Pools
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and fixing Microsoft SCOM environments and offer organizations of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical issues detected by System Center 2012 Operations Manager.
Exchange Server 2000 Computer Engineer
Exchange Server 2000 Setup and Support
Progent is one of the most expert network consulting firms for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies derive the full benefits of Exchange 2000 under typical scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
ISA 2006 Firewall Consult
Award Winning Computer Consultant ISA Server 2006
Microsoft ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, VPN, and web caching solution for securing the Internet-facing applications of any sized business against a wide range of attacks. Progent's certified Internet Security and Acceleration Server experts can help you design, cost-justify, test, install, configure and manage the Standard or Enterprise version of ISA Server on your network.
Cisco RADIUS Security Outsourcing
CCIE Expert Certified VPN Support Outsourcing
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company integrate and support Cisco’s security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to expand with your changing business requirements. Progent’s Cisco-Premier network consultants are familiar with Cisco’s comprehensive family of hardware and software aimed at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user certification, authorization, and accounting from an easy-to-use Web interface.
Fault Tolerant Internet Connection Setup and Support
High-Availability Systems On-site Technical Support
Progent’s high availability system experts provide non-stop computing consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice access, non-stop Internet architecture design, fault-tolerant data center support, and other 24x7 networking consulting to help your organization create a non-stop network for strategic applications. Progent possesses the background to develop affordable, 24x7 systems by utilizing the evolving library of Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-location network with a fully mirrored Internet interface and efficient system load balancing.
MRP Integration
ERP Reporting
In addition to providing the expertise of Microsoft Dynamics GP consultants, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group online training tailored to meet your particular needs. Progent's consultants also can show you how to integrate and support a secure, robust network foundation to support your ERP, MRP and accounting solutions.
Technical Support Group Microsoft Office
Award Winning Network Support Group Microsoft Windows
Progent applies no minimum fee and asks no monthly commitment for support services provided during regular business hours. Progent's small granularity does away with large bills for quick solutions so you won't be tempted to permit minor problems to fester. .
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