For organizations of any size in Springfield Massachusetts, Progent offers easy, fast, and affordable access to Cisco CCIE-Premier network experts. CCIEs are world-class network experts who achieve this elite certification only after strenuous testing administered by Cisco. CCIEs can handle the most complicated problems associated with network deployment, repair, and configuration. Progentís CCIE-qualified professionals operate closely with Cisco's in-house engineers in identifying anomalies with Cisco IOS or Cisco NX-OS software and coming up with temporary alternatives or receiving software patches to correct problems. A Cisco-qualified CCIE can pinpoint the source of computer network difficulties whether from network appliances or applications.

Progent offers fast and affordable online contact with a CCIE specialist so your company can receive high-level assistance for complicated network issues that are impacting productivity but are outside the scope of your local network support resources. Progent's Cisco CCIE-Certified support professionals can connect to your system via state-of-the-art remote support utilities in order to provide fast and efficient diagnosis and remediation of critical network problems.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or national ISPs, and consequently their skills are not easily available to smaller businesses. Progent is one of the few support providers to make CCIEs available to help small and mid-size companies. In addition, Progent can provide quick access to a CCIE by telephone so that you can receive timely help for complex network issues that are reducing worker efficiency. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's online network support.

Springfield Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Springfield Metro Area.

Onsite IT Consulting
Progent locations in Springfield Metro Area

City Address Phone Link
Springfield 55 State St
Springfield, IL 01103
United States
(413) 304-3600 Springfield Network Support Services

Cisco's extensive family of new and vintage connectivity products supported by Progent includes ASA 5500 Series Firewalls and PIX 500 Firewalls, Catalyst FWSM, protected high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and aggregation switches, VoIP phones and systems, Catalyst and Nexus series switches, plus data security and VPN products. With the resources of one of the largest teams of Cisco-certified CCIE engineers of any independent consulting company, Progent has privileged access to Cisco's engineering support specialists and the latest training resources to keep at the leading edge of network technology.

To find out more information concerning Progent's online and on-premises support services for Cisco technology, select a subject:

Other Consulting Services Available from Progent
Progent can also provide a a wide array of consulting services in vital areas to assist businesses to turn Cisco networking technology into a cohesive IT system that delivers competitive value. A few of the services offered by Progent's subject matter experts include project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization architecture and integration, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 configuration, network security vulnerability assessment, database administration and database development services, and temporary Chief Information Officer services.

Progent can also help your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that include physical and cloud resources and that use Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

By providing an efficient centralized source for network generalists and application experts, Progent is able to deliver fast, cost-effective, and comprehensive information technology solutions that fit the unique needs of businesses in Springfield Massachusetts.

An index of content::

  • 24 Hour Outsourcing Windows Desktop Simulation on Apple Mac Windows PC Simulation on Apple macOS Specialist
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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progentís wireless professionals can help small businesses plan, select, evaluate, install and maintain protected building-to-building wireless bridging products that integrate transparently into your IT network while offering a level of protection that matches or excels wireline interfaces. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you identify and install the wireless connectivity solutions that align best your business needs.

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  • 24/7/365 ProSight Private Cloud Hosting Services Consulting ProSight Private Cloud Hosting Services Specialist

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    Office 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and associated Exchange infrastructure to reduce hardware costs and management hassle. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to help your organizations to evaluate the potential advantages of Office 365 Exchange Online, plan a solution that aligns with your business needs and IT budget, implement a non-disruptive migration from your current Exchange system to one that includes Office 365 Exchange Online, train your management staff and users, and provide as-needed consulting and technical support.

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  • 64-bit Processing Consulting 64-bit Migration Engineers
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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent offers enterprise clients the services of a certified NetApp consultant for remote or on-premises support for NetApp's complete line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN deployments efficiently based on leading practices.

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  • BSD Network Support Companies Solaris Specialist
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  • CISM Security Management Consult Specialists Certified Cybersecurity Management

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    Progent's Cisco certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

  • CRISC Certified Risk and Information Systems Control Consult CRISC Certified Risk and Information Systems Control Consulting Services
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    Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic capabilities and global standards of skill that IT security professionals are expected to learn. CISM provides business management the assurance that those who have qualified for their CISM certification possess the experience and knowledge to deliver effective security management and consulting services.

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    Progentís Microsoft certified experts provide small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install important software quickly and reliably to appropriate workers, lower software costs and adhere to licensing agreements by determining patterns of usage, improve Windows protection by improving your awareness of vulnerability and by installing critical updates, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the management capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and resource monitoring management including software and appliance inventory.

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    Progent offers national urgent phone support and consulting services for companies that operate UNIX, Linux, or Sun Solaris networks or whose information systems include a mix of UNIX and Microsoft Windows technology. Online technical support provides optimum return for your information technology dollar by extending client productivity and shortening the hours billed for computer analysis and repair. Advanced online support utilities and skilled technicians and engineers combine to enable Progent to solve most network problems without wasting time and money by going to your location. In most of cases your network problems can be remediated over the phone or through a combination of phone support and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP certified security professionals to help you with the toughest network issues.

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  • Consulting Services Catalyst Switch VLAN
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    Progent's Cisco-certified CCIE consultants can assist your business to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move efficiently from legacy switches to current models.

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    Progentís Wireless Site Survey makes it easy to plan and implement a wireless network customized for your environment, offering you a wireless solution that delivers the reception, performance, capacity, Quality of Service, data protection, and roaming capability your company requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed on-premises service.

  • Engineer Email Intent Analysis ProSight Email Guard Outbound Email Encryption Consultancy
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    Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any aspect of IT security. Progent can implement cost-effective security solutions that guard a small office from advanced threats or Progent can design, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile users accessing network resources spread over multiple physical sites and various clouds.

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  • Exchange Server 2007 Consulting Services Microsoft Certified Expert Consultant Services Exchange 2007 Server
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  • Specialist Microsoft ISA Server 2006
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    Progent is one of the most qualified network consulting firms for integrating e-mail solutions powered by Exchange 2000 Server. Progent is skilled in helping small businesses get the full benefits of Microsoft Exchange 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.

  • Microsoft Exchange Server 2010 Migration Consultant Microsoft Exchange Server 2010 Upgrade Specialists
  • Microsoft Expert Windows Mobile Support and Setup Activesync Consulting Services
  • Microsoft Experts SMS Migration Setup and Support SMS Server 2003 Upgrade Online Troubleshooting
  • Microsoft LCS Server 2007 Online Support Technology Professional Microsoft LCS Server
  • Microsoft Lync Presence Technology Professional Lync Server 2013 and Exchange UM Server Specialist
  • Microsoft Mac and Linux Desktop Computer Consultants Best PC Desktop Small Office Computer Consultant
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  • Live Communications Server Network Consulting
    Remote Support Services Live Communications Server

    Microsoft Office Communications Server delivers IM and presence in an extensible, enterprise-grade package featuring enhanced security, transparent compatibility with other Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated business efficiencies, increased worker output, and stronger IP security. Microsoft Communications Server has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises configuration support and mediation services for your Office Communications Server 2007 deployment and can help your organization to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and implement an efficient migration that will add business value to your information network

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  • OS X Consultants Remote OS X Onsite Technical Support
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  • Clustered Server Support and Setup
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    Progentís Disaster Recovery/Business Continuity consultants offer extensive backgrounds helping small organizations to minimize network downtime by offering affordable online consulting support for disaster recovery/business continuity planning, high-availability IT design, backup/restore solutions, and transparent system maintenance. Progentís business continuity consultants can assist your company to develop and test an efficient business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery engineers can help you to design, implement, and maintain fault-tolerant technologies including redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.

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    Progent's CISSP-certified network security experts can assist businesses of all sizes with any facet of information system security. Progent can implement cost-effective cybersecurity solutions that guard a small office from advanced malware attacks or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients sharing IT resources spread over a mix of physical datacenters and public and private clouds.

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  • WiFi Security Network Consultant
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    Progent's Wireless Consulting Services offer a fast, economical way for companies of all sizes to integrate, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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  • Redundant Internet Specialist
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    Progentís Disaster Recovery/Business Continuity consultants have in-depth experience helping small organizations to reduce system downtime by providing affordable online consulting services for disaster recovery/business continuity planning, high-availability IT architecture, data backup and restore systems, and transparent maintenance. Progentís business continuity consultants can help you to develop and test an efficient business continuity strategy that matches your business goals and IT budget. Progentís disaster recovery specialists can assist you to design, implement, and support resilient technologies such as redundant Internet access, virtualization, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed data centers.

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    Progent's certified Microsoft Office and Office 365 experts can help companies to integrate Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive solution that offers fast return on investment and promotes improved business results. Progent can help you to integrate Office or Office 365 applications with each other and with other core Microsoft platforms such as SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to fix compatibility issues between different versions of Microsoft Office desktop and offers customized online training to individual users or groups.

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    Progent's pricing policy is to bill for online support and on-premises help per minute. As a result, you pay only for received services. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in areas where Progent provides in-person service, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. Also, Progent imposes no service activation fee and asks no retainer for services provided during regular working hours. Many support firms impose substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with large invoices for fast repairs so you won't be forced to allow simple problems to fester.

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    Progent believes that a well architected and implemented information system can be a vital piece for accelerating a firm's growth, and Progent applies this credo in our own system environment. Progent has created a non-stop virtual office network that allows our staff consultants and authorized contractors to offer fast and efficient service, cooperate closely on complex jobs, and gain from professional and private growth from acting as a member of a dynamic business ethos of personal drive and independence.

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  • Microsoft Office 2000 Server Recovery
    Microsoft Office System Install

    Progent's pricing model is to charge for remote support and on-site help per minute. Consequently, you are charged only for delivered services. Progent does not demand a higher rate for after-hours or priority service, and within California or in areas where Progent offers on-site support, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no service activation fee and requires no retainer for services delivered during normal business hours. Many service organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with large invoices for fast fixes so you will not be tempted to permit minor problems to fester.

  • Windows 7 Help Desk Remote Support Services Windows 7 Wireless Information Technology Consulting
  • Windows 7 Migration System Support Top Windows 7 Training Computer Consultant
  • Windows Server 2012R2 Active Directory Consulting Services Windows Server 2012 R2 Clustering Support Outsourcing

  • Top Quality Anti-Spam Support and Integration
    Information Technology Consulting Antivirus

    E-Mail Guard is Progent's affordable antispam and anti-virus service that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other forms of e-mail-based assaults on computer systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-based antispam and virus protection services that defuse email attacks before they can penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail application, irrespective of server vendor, hardware technology, or data center location.

  • Windows and Solaris Consulting Services Windows, UNIX, Solaris Onsite Technical Support

  • Solaris Technology Professional
    Network Consultant Solaris

    Progent's Sun Solaris platform support services provide small and mid-size businesses and developers help with managing and maintaining Sun Solaris environments that operate with Microsoft-powered networks. Progent can give your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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  • ransomware protection and recovery Consult ransomware recovery planning Consultancy
  • virtual desktop delivery Consultants 24-7 Citrix virtual Windows desktops Services

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