For fast online assistance with data security problems, companies in Springfield Massachusetts can find world-class support from Progent's security engineers. Progent's remote service staff is available to provide efficient and low-cost assistance with security emergencies that threaten the viability of your IT network. Progent's security engineers are premier to provide help for systems powered by Microsoft, Linux, macOS and OS X, Solaris, and major versions of UNIX. Progent's wide array of services addresses firewall configuration, email filtering and encryption, secure network design, and disaster recovery planning. Progent's technical support staff has been awarded the world's top security certifications including Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional.
Progent offers online security assistance on a per-minute model with no minimum call duration and no additional charges for setup or off-hour support. By charging per minute and by providing top-level help, Progent's billing policy keeps expenses low and avoids situations where simple fixes entail major expenses.
We've Been Hacked: What Can We Do?
In case your network is now fighting a network security emergency, refer to Progent's Urgent Online Network Help to find out how to receive fast help. Progent has a pool of certified network security specialists who can provide online and on-premises support that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to guard against future exploits.
For organizations that have prepared in advance for being hacked, the step-by-step incident handling procedure promoted by GIAC is Progent's recommended method of reacting to a serious security attack.
Introduction to Security Expertise
Coordinating data protection and preparation for recovering critical data and functions following a security breach demands an on-going process that entails a variety of tools and processes. Progent's certified experts can assist your organization at any level in your attempt to safeguard your IT system, ranging from security evaluation to creating a complete security plan. Some areas supported by Progent's security engineers include Security Planning and Implementation, Data Recovery and Security Forensics, and Managed Filtering of Email-Based Spam and Viruses.
Planning and Building Protected Networks
Any business should develop a thoroughly considered security plan that includes both preventive and reactive elements. The proactive strategy is a set of precautions that helps to reduce vulnerabilities. The reactive strategy specifies activities to help security staff to evaluate the losses caused by an attack, remediate the damage, document the experience, and restore network activity as soon as feasible. Progent can advise you how to incorporate security into your company operations. Progent can install auditing software, create and implement a secure network architecture, and propose procedures and policies to optimize the protection of your information system. Progent's security experts are available to assist you to configure a firewall, design safe offsite connectivity to email and information, and configure an effective virtual private network (VPN).
If you are interested in an affordable option for outsourcing your network security management, Progent's 24x7 Network Support Packages include non-stop online server monitoring and quick resolution of problems.
Hybrid Cloud Solutions
Progent can assist your company you to design, implement, manage and repair enterprise hybrid cloud solutions that combine physical and cloud hosted infrastructure and that comply with regulatory security requirements. (Learn about Progent's Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
Data Restoration and Failure Analysis
Progent offers skill in recovering networks and computers that have been compromised, are in question, or have ceased to function as a result of a security attack. Progent can show you how to evaluate the losses caused by the attack, restore normal business operations, and recover information compromised owing to the event. Progent's security engineers can also perform a comprehensive forensic evaluation by going over event logs and utilizing other proven forensics techniques. Progent's experience with security issues reduces your downtime and permits Progent to propose efficient ways to avoid or contain future assaults.
Ransomware Removal and Recovery Expertise
Progent offers the services of experienced ransomware recovery experts with the knowledge to restore a network that has suffered an attack by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock. For more information, see ransomware cleanup and recovery expertise.
Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight family of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the entire malware attack lifecycle including blocking, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection services offer economical multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that meets your company's specific needs and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.
ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and enables fast restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security vendors to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to a different hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and managing your network documentation, you can save as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's certified security engineers can provide world-class specialized help in key facets of computer protection such as:
Security Vulnerability Evaluation and Security Compliance Assessment
Progent offers experience with information risk auditing utilities like Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic network scans to reveal possible security holes. Progent has extensive skills with testing utilities and can help your company to analyze audit results and react efficiently. Progent's security engineers also offer web application validation and can conduct expert evaluation of enterprise-wide security to determine your organization's compliance with important worldwide security standards including FISMA, PCI, and ISO. In addition, Progent can assess the effectiveness of your wireless security covering stationary wireless equipment plus mobile handsets. Read the details about Progent's Information Risk Evaluation and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting support for Cisco's complete range of security and Virtual Private Network (VPN) technologies including PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed access points, and Catalyst switches. Find out more details concerning Cisco Security, VPN and Wireless Expertise.
Other Firewall and Virtual Private Network (VPN) Consulting Services
Unannounced Intrusion Checking Consulting
In addition to being expert in a broad array of network security solutions available from Microsoft and Cisco, Progent offers organizations of any size advanced support for products from other important firewall and Virtual Private Network vendors. Progent's consultants offer:
Unannounced intrusion checking is a vital technique for allowing companies to determine how vulnerable their IT systems are to real-world attacks by testing how well network protection policies and technologies stand up against planned but unannounced intrusion attempts instigated by seasoned security engineers utilizing advanced hacking techniques. Get additional information about Progent's Penetration Testing Services.
Certified Information Security Manager Security Support Expertise
Certified Information Security Manager (CISM) identifies the fundamental competencies and worldwide standards of service that IT security managers are expected to achieve. CISM offers executive management the confidence that those who have earned their certification possess the background and skill to offer effective security administration and consulting support. Progent can provide a CISM expert to assist your organization in critical security disciplines including information security governance, vulnerability management, information security process management, and crisis handling management.
Find out the details concerning Progent's CISM Security Consulting Assistance.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP experts are security engineers who have been awarded CISSP status through demonstrated experience, rigorous study, and exhaustive testing. CISSP Certification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP status official recognition in the field of information security under ISO/IEC 17024. Areas of expertise included under CISSP include security management procedures, security design and test systems, connection permission methodology, applications development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and business continuity planning.
Find out more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Premier security experts have been awarded ISSAP accreditation following rigorous examination and substantial hands-on work with network security architecture. ISSAP consultants possess comprehensive knowledge of access management mechanisms and techniques, phone system and network security, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-premier security experts can assist your business with all phases of architecture security.
Read more details concerning Progent's ISSAP Certified Secure Network Infrastructure Engineering Support.
CISSP-ISSEP Premier Security Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to utilize current system security engineering principles and techniques in system development, evaluate system security designs according to cybersecurity engineering best practices, create cohesive system designs that include compliant cybersecurity features for all critical system functions, define efficient configuration strategies to provide operational security, perform in-depth risk analysis, and propose practical cybersecurity models that balance your operational goals with your company's risk tolerance.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Consulting Expertise
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that signifies expertise in information system security auditing. Certified by the American National Standards Institute, the CISA credential has candidates undergo an extensive examination overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified security audit consultant able to help companies in the fields of IS audit services, IT governance, systems and architecture planned useful life, IT service delivery, protecting data resources, and business continuity planning.
Get more details about Progent's Certified Information Systems Auditor (CISA) Support Expertise.
CRISC-certified Network Risk Mitigation Specialists
The CRISC program was established by ISACA in 2010 to verify an IT professional's skills to design, implement, and support information system controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to help you to create and carry out a workplace continuity or disaster recovery plan that follows leading practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines. Progent's risk mitigation services are a good fit the services provided by Progent's CISA-Certified security engineers for objectively auditing your IS control design and also with the services of Progent's CISM-certified consultants for defining security policies and procedures.
Get the details about Progent's CRISC IT Risk Mitigation Services.
GIAC Consulting Expertise
Global Information Assurance Certification was founded in 1999 to certify the knowledge of computer security professionals. GIAC's goal is to assure that an accredited professional possesses the knowledge necessary to provide support in key areas of system, information, and application software security. GIAC certifications are acknowledged by companies and government organizations all over the world including U.S. National Security Agency (NSA). Progent can provide the support of certified professionals for any of the security capabilities addressed under GIAC accreditation topics including auditing security systems, incident handling, intrusion detection, web-based application security, and SIEM solutions.
Read additional details about Progent's GIAC Information Assurance Services.
Depend on Progent for Network Security Consulting Services
If your company is located in Springfield Massachusetts and you're trying to find computer security help, call Progent at 800-993-9400 or go to Contact Progent.
Springfield Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Springfield Metro Area.
Progent locations in Springfield Metro Area