For fast online help with computer security issues, businesses in Springfield, MA, can find world-class support from Progent's certified security professionals. Progent's online support staff is ready to offer effective and low-cost help with security issues that threaten the productivity of your information system. Progent's security engineers are certified to support systems based on Microsoft Windows, Linux, Apple macOS and OS X, Sun, and popular versions of UNIX. Progent's broad range of consulting services encompasses firewall technology, email security, secure network infrastructure, and disaster recovery preparedness. Progent's support team has been awarded the world's top security certifications including Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP).
Progent provides remote security support on a per-minute basis without minimum minutes and without extra charges for sign-up or off-hour support. By charging per minute and by delivering top-level support, Progent's billing structure keeps expenses low and eliminates situations where quick solutions turn into big bills.
We've Been Attacked: What Can We Do Now?
If your business is currently faced with a network security emergency, refer to Progent's Emergency Remote Computer Help to see how to get fast aid. Progent maintains a pool of seasoned network security experts who can provide remote and onsite support that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to guard against future attacks.
For businesses who have planned in advance for an attack, the formal post-attack handling model promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a serious security penetration.
Overview of Progent's Security Support Services
Managing network protection plus staying ready for recovering critical information and systems following a security breach requires a continual program involving a variety of technologies and processes. Progent's certified security experts can support your organization at all levels in your attempt to guard your information network, ranging from security audits to creating a comprehensive security strategy. Key areas supported by Progent's experts include Security Planning and Prevention, Data Recovery and Security Failure Analysis, and Managed Filtering of Email-Based Spam and Viruses.
Designing and Building Secure Environments
Any business ought to have a thoroughly considered security plan that incorporates both proactive and responsive activity. The pre-attack strategy is a collection of precautions that helps to reduce security gaps. The reactive strategy specifies procedures to help security staff to inventory the losses resulting from a breach, repair the damage, document the event, and revive business functions as quickly as feasible. Progent can advise you how to build security into your business processes. Progent can install auditing software, define and implement a safe computer infrastructure, and propose processes and policies that will maximize the protection of your network. Progent's security professionals are available to help you to configure a firewall, deploy safe online and mobile connectivity to email and information, and configure an efficient virtual private network.
If you are interested in an affordable option for jobbing out your security administration, Progent's 24x7 Network Support Services feature automated remote server monitoring and quick resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that are compliant with government and industry data security requirements. (Find out about Progent's Office 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)
System Recovery and Security Forensics
Progent offers skill in restoring networks and servers that have been hacked, are quarantined, or have stopped working as a result of a security penetration. Progent can help determine the losses caused by the breach, return your company to ordinary business operations, and retrieve data compromised owing to the assault. Progent's security engineers can also oversee a comprehensive forensic evaluation by going over event logs and utilizing other advanced assessment techniques. Progent's background with security problems minimizes your business disruption and allows Progent to recommend efficient ways to avoid or contain new assaults.
Ransomware Removal and Recovery Consulting
Progent can provide the services of experienced ransomware recovery consultants with the skills to restore an IT network compromised by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky. To learn more, see ransomware removal and recovery expertise.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning technology to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to address the complete threat lifecycle including blocking, detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge technologies packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate attention. Progent's consultants can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.
ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical data, applications and virtual machines that have become lost or corrupted due to component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information. Learn more about ProSight Data Protection Services Managed Backup.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper level of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's veteran engineers offer world-class support in vital areas of IT security such as:
Security Vulnerability Audits and Compliance Testing
Progent provides experience with information risk evaluation software like Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of comprehensive system tests to identify potential security gaps. Progent has broad skills with these tools and can help your company to understand assessment results and react efficiently. Progent's security consultants also provide web software validation and can perform expert assessments of enterprise-wide security to determine your organization's compliance with major worldwide security standards such as FISMA, PCI, and ISO. In addition, Progent can evaluate the strength of your wireless security including in-place wireless equipment plus mobile devices. Learn additional information concerning Progent's Security Vulnerability Evaluation and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class consulting services for Cisco's entire family of security and VPN products such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, and Catalyst Series switches. Read additional details about Cisco Protection, VPN and Aironet Wireless Expertise.
Additional Firewall and VPN Technologies
Unannounced Intrusion Checking Consulting
As well as being expert in a wide array of protection technologies available from Microsoft and Cisco, Progent can provide businesses of any size advanced consulting for products from other important firewall and Virtual Private Network vendors. Progent's engineers offer:
Unannounced intrusion testing is a key technique for helping companies to understand how vulnerable their networks are to real-world threats by showing how thoroughly network protection processes and technologies hold up to planned but unannounced penetration efforts launched by veteran security engineers utilizing advanced hacking methods. Find out more details concerning Progent's Penetration Testing Services.
CISM Security Consulting Services
Certified Information Security Manager defines the core competencies and worldwide standards of service that information security managers are required to master. CISM provides business management the assurance that consultants who have earned their accreditation possess the experience and knowledge to provide efficient security management and engineering services. Progent can offer a CISM-certified consultant to help your enterprise in vital security disciplines such as information security governance, risk assessment, information protection process control, and incident handling support.
Learn more details concerning Progent's CISM Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP certification as a result of demonstrated professional work, rigorous study, and formal testing. CISSP Certification indicates mastery of an international standard for IT security. ANSI has granted the CISSP status accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge included within CISSP include cybersecurity management practices, security design and models, connection permission systems, software development security, operations security, hardware security, encryption, communications, network security, and business continuity planning.
Find out additional information concerning Progent's CISSP Support Services.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Certified cybersecurity consultants are specialists who have been awarded ISSAP certification following thorough testing and extensive hands-on work with information security architecture. ISSAP consultants possess comprehensive knowledge of access control systems and techniques, phone system and network protection, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-premier security consultants can assist your company with all phases of architecture security.
Learn additional information concerning Progent's ISSAP Accredited Secure Network Infrastructure Consulting Services.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize modern system security engineering principles and techniques in system development, review system security designs based on cybersecurity engineering best practices, produce viable system designs that include compliant cybersecurity features for all key system functions, develop efficient design strategies to provide protection for operations, perform comprehensive risk analysis, and propose realistic security solutions that balance your operational goals with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Support Services
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies mastery in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants pass a comprehensive test administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security audit professional trained to assist businesses in the fields of information systems audit services, IT administration, systems and infrastructure planned useful life, IT service delivery, protecting data resources, and disaster recovery planning.
Learn more details concerning Progent's Certified Information Systems Auditor Professional Services.
CRISC-certified Risk Mitigation Experts
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate a consultant's skills to design, deploy, and maintain information system controls to reduce risk. Progent can provide the services of a CRISC-certified engineer to assist you to create and carry out a workplace continuity plan that follows industry best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget. Progent's network risk management expertise is a good fit the services available from Progent's CISA-Premier consultants for impartially assessing your IT control design and with the services of Progent's CISM-certified consultants for defining security policies and procedures.
Find out additional information about Progent's CRISC IT Risk Management Consulting.
GIAC (Global Information Assurance Certification) Professional Expertise
GIAC was founded in 1999 to validate the skill of computer security engineers. GIAC's goal is to assure that an accredited security consultant possesses the skills appropriate to deliver support in key categories of system, data, and application program security. GIAC certifications are recognized by businesses and institutions all over the world including United States National Security Agency (NSA). Progent offers the help of certified professionals for all of the network security disciplines covered under GIAC accreditation programs including assessing security systems, incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.
Learn more information about Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Computer Security Consulting Services
If your company is located in Springfield or elsewhere in Massachusetts and you want computer security consulting expertise, phone Progent at 800-993-9400 or see Contact Progent.