Low-cost Computer Troubleshooting from Microsoft premier Consultants for Companies in Springfield, MA
By offering professional know-how when you need it, providing specialized knowledge for key applications, offering innovative services such as virtual data center hosting, billing only for services delivered, and charging no setup fees or retainers for standard services, Progent allows you to maximize the business value of your It network and minimize support expenses. Progent understands that network security, dependability, and efficiency are just as critical to small companies as to large corporations but that smaller organizations lack the economy of scale to spend aggressively in information technology and internal support groups. Progent's fundamental competitive advantage is that no network support organization can match Progent's capability to provide the network support expertise your company needs when you require it and at a cost you can afford.

For mid-size and large businesses, Progent can provide co-sourcing and project management services to reinforce the skills of your internal IT service group. This can reduce expenses and minimize technical risks for major IT initiatives such as software design and development, disaster recovery planning and testing, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can also provide the services of certified experts to help your company to plan and implement your cloud strategy.

Popular Products and Technologies Supported by Progent for Businesses in Springfield, Massachusetts
Progent's national group of certified support professionals provides help for all facets of information systems deployed by businesses of all sizes. Practice areas supported by Progent in Springfield include:

Support Delivery Options Available for Springfield, Massachusetts Companies
Progent offers a variety of alternatives for providing small and midsize businesses with cost-effective IT services for technical support, system architecture, hosting, and IT administration. Progent's paradigm for providing computer support services is built on the Help Desk Call Center structure familiar to big IT groups. Progent's Contact Center Support Mechanism promotes rapid support, thorough service records, consistent follow-up, and strict expense monitoring across an array of IT service delivery options that include online repairs, in-person help, high-end consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center offers emergency and scheduled online support for Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and globally. Progent's certified service experts can help customers to troubleshoot and repair hardware and software problems without the cost or delay of on-premises service visits. The experience of Progent's network consultants allows them to resolve most IT problems quickly. For the toughest problems, Progent's breadth of expertise makes it possible to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-based registration process for new customers to accommodate urgent situations and Progent bills by the minute with zero sign-up fees or minimums, so you pay only for the support you receive. Experts available online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISM-certified security engineers. Find out more information about Progent's remote computer support expertise.

  • On-site Support
    Progent provides on-site technical support for signed-up clients in larger cities in the United States. Progent's onsite service personnel can work in tandem with Progent's online service engineers to deliver small and midsize companies the best of both worlds: on-premises service professionals when you need them as well as the remote expertise of Progent's worldwide team of network consultants, security specialists, and business software developers. The response time for in-person support calls is typically under one business day. There is no sign-up or retainer fee for becoming a Progent client for onsite support. Find out more about how and why to register for Progent's onsite computer service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount off Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve complex problems. for more information, visit Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent offers small and midsize businesses affordable access to enterprise-class IT professionals who can deliver help with critical products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network infrastructure, company-wide network protection consulting, high availability it system design, virtualization strategies, plus configuration, programming and support for business applications such as accounting, ERP, business analytics, sales automation, and office productivity suites. Progent can help with one-time projects such as office moves and major system migrations, longer term initiatives such as management analytics application programming and support, relational database application development and administration services, and web development, continuing support such as System Center 2012 Operations Manager support and SCOM 2016 consulting services for IT infrastructure monitoring and network administration, or emergency services like disaster recovery and virus cleanup.

  • Application Hosting
    Progent offers hosting for vital business applications like Microsoft Exchange Server and Microsoft SQL to provide small and midsize businesses with greater levels of availability, security, and performance than is possible with the type of in-house data center that is achievable for most small and midsize companies. Because Progent utilizes the same data centers that support the gear of some of the planet's largest information technology organizations, Progent can eliminate the expense of building and managing the systems needed for enterprise-class environmental control, power failover, and redundant Internet access. For hosted application servers, Progent can also ensure that upgrades and revisions stay current, security and efficiency is continually monitored, and systems are regularly backed up and ready for complete and rapid recovery. Learn more concerning Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting for all of a small or midsize organization's servers in an environment that not only provides the highest degree of fault-tolerance and extensibility but that is in addition simple for customers to migrate to another service provider or to bring internally whenever your business situation calls for it. Progent's Private Cloud hosting is structured around mature virtualization technologies that permit businesses with multi-vendor environments to benefit dramatically on the expense of capital equipment, system maintenance, and network administration while achieving world-class reliability and an unprecedented degree of vendor independence. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting covers all server-centric applications in one centrally administered package, can handle the mixed- OS and non- standardized networks common with small businesses, and retains control of the software in the client's possession so that migrating to a different virtualized system is fast, safe, and inexpensive. This eliminates becoming a prisoner of a single hosting service while still offering all the economies related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide advanced online support to help companies of any size connect their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid architectures that utilize on-premises IT assets along with public cloud services. To help you to incorporate public clouds with networks, Progent offers a range of cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Azure design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight portfolio of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based analysis tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also help you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup processes and enables fast restoration of critical files, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity hardware such as routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, locating devices that require important software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top information security companies to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so that all looming issues can be addressed before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save up to half of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an objective evaluation of the overall health of their information system. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your essential network devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory (AD) system. Both also include a year of cutting-edge remote network monitoring and management. Benefits can include simpler network management, better compliance with data security regulations, higher utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and less downtime. Learn more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's ability either to block or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information about your existing security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient AV and backup/recovery environment that aligns with your company's requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Right Alternative for Springfield, Massachusetts Businesses
Progent's size, depth of technical expertise, and familiarity with corporate IT consulting enable small companies to sidestep the pitfalls associated with over reliance on small support organizations or individual engineers.

Working with Progent enables your company to:

  • Avoid Over Dependence on Individual Consultants
    For network services, smaller companies often rely heavily on independent engineers. Although individual support providers carry lower expenses than larger support firms and can typically charge apparently smaller rates, freelancers are often too busy to react rapidly to critical network problems. If an independent engineer is occupied with another client, sick, on travelling, or in training, the absence of backup staff may require your business to go without help in case of a crisis. The more your small business expands, system unavailability or problems with critical programs become more expensive. The dollars you believed you were saving on a freelancer can evaporate fast because of lost output. In addition, when independent engineers confront unfamiliar problems, the unavailability of a big engineering group to depend on for help forces them to train on the job while your business ends up footing the bill for their continuing education.

  • Gain Access to Certified Professionals in Complex Information Technology Solutions
    Many smaller service organizations or freelance consultants specializing in small company IT consulting may excel at providing connect-the-dots solutions but don't have the seasoning to work efficiently with complex IT configurations with a variety of operating systems, multiple locations, VoIP implementations, remote workforces, integrated financial and operational software, eCommerce, and custom line-of-business applications. Progent's background with worldwide enterprises and Progent's large group of specialists can be valuable to your business because big-company networks are characteristically complex, integration issues demand in-depth knowledge in numerous technical disciplines, and reaching an acceptable level of robustness, reliability, and protection requires enterprise-proven processes.

  • Create a Solid Foundation for Growth
    Small companies often begin with a network cobbled together on a tight budget. Lacking a carefully designed basis, a sequence of band-aid repairs commonly get tossed on top of a weak foundation. As a business evolves, stability and scalability issues can obstruct the productivity of the organization. Such networks need thorough assessment, smart strategic planning, and broad-based expertise to migrate to an IT infrastructure that can act as the reliable basis to handle critical business needs and ease future growth.

  • Partner with Solution Consultants, Not Product Resellers
    Smaller companies require direction and education to work through an increasingly complicated array of IT options offered for accelerating growth and enhancing productivity. Businesses do not need a network consultant or service firm that tries to sell them products. Progent eliminates conflicts of interest by not reselling any products. Progent provides services only. This allows Progent to align technical services with the genuine interests of clients. Combining network consulting and product selling can lead to a conflict where the recommended solution is based on a predetermined vendor rather than being based on the actual requirements of a small business.

How to Contact Progent
If your Springfield, Massachusetts company wants to get in touch with Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or visit Contact Progent.

Immediate Online Technical Help
For immediate online help, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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For corporations with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Premier network support experts and certified Cisco system consultants offer a variety of IT support services such as project management, SOX compliance, office relocations, enterprise security, network design, on-site or remote emergency support, and technical support for co-location hosting facilities. A Progent network architect can show you how to plan a multi-office network that makes smart use of co-location facilities and Internet hosting sites. Progentís Microsoft Premier consultants can help large enterprises design, deploy and support major rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco products for connectivity solutions that combine simple, high-performance, integrated, and remote networking.

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The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, developing efficient system upgrade procedures, assessing and optimizing performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers without adequate in-house resources to configure proper pilot environments, the lab cuts capital costs and technical risk and helps keep critical IT projects on schedule.

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Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to deal with problems that are within their comfort zone, Progent is able to concentrate on providing high-value skills where Progent has few competitors. Small companies who work with trusted independent consultants or who maintain in-house support personnel benefit when Progent passes on information about new technology and proven processes to make their networks more reliable, protected, and efficient.

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Progent offers a broad array of cost-effective support services to help you to deploy, integrate, repair, and manage desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote help for individual computers or laptops or work with you to design and carry out a large-scale rollout of new or revised OS platforms and applications. Progent can also supply engineers and technicians to help your company to prepare for and complete a company relocation or merger designed to produce the least possible disruption of your productivity.

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Progent's UNIX platform consulting experts provide small and mid-size businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent can give your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise provides you with a convenient one-stop source to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications solution that allows UNIX and Microsoft coexistence by integrating MS Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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For businesses with a combination of Mac and Windows desktops, there exist two basic solutions for using Microsoft Windows-only applications on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a networked Microsoft Windows-based computer to use Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac system so you can run Windows applications directly. Progent's Mac technology support experts can help your organization to maintain these solutions for running Microsoft Windows applications on your Macs and can in addition assist your organization to assess and configure other solutions for Windows PC emulation.

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GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security professionals. GIAC accreditations are acknowledged by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with any of the security disciplines addressed under GIAC accreditation including auditing infrastructure vulnerability, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

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If your company is producing UNIX or Linux applications on a network that includes MS Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your area of strategic know-how without the constant distraction of managing your company information system. By using automated network monitoring and by providing remote and on-site support as your business needs it, Progent represents an affordable way for supporting an IT network that provides excellent availability, protection, and performance. Progent's developer assistance offerings feature full-service it outsourcing, virtual infrastructure, remote and in-person service and repair, 24x7 monitoring services, and Help Desk Call Center outsourcing.

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Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and support Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the versatility to evolve with your changing business needs. Progentís Cisco-Certified network experts are familiar with Ciscoís comprehensive line of hardware and software aimed at eliminating data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user authentication, authorization, and tracking from a graphical Web interface.

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Progentís IT outsourcing services provide affordable computer support for small organizations. Whether it involves designing system infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your system, or creating an on-line business application, outsourcing your IT technical services can contain expenses and eliminate uncertainties, allowing IT service budgets to grow in a more linear and controlled manner than is possible by building up a bulky, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available network architecture for your vital applications based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Citrix offers a comprehensive line of platforms that deliver enterprise-level manageability, scalability, and performance for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of Citrix technology and can help you design, test, deploy, optimize, and support Citrix virtualization platforms.

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Progent's Microsoft certified support team can help you design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids network disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and design services include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.

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Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth backgrounds helping small businesses to minimize system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity consultants can help your company to plan and validate a sensible business continuity strategy that aligns with your business goals and IT budget. Progentís disaster recovery engineers can help you to architect, deploy, and support fault-tolerant technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, transparent online backup, and multi-location data centers.

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Progent's Data Center engineers can help you find fault-tolerant data centers that meet the specific requirements of your business. High availability collocation sites are especially appealing to small businesses because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to create an in-house data center that offers even a minimum level of fault tolerance is too expensive for most small businesses. Progent is ready to show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by providing a full array of engineering and maintenance services.

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Help Desk Network Engineers Microsoft SharePoint 2013 Integration Support
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iPad Integration Support
iPhone On-site Technical Support

Progent's experts can provide macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with iPhone support and Apple iPad synchronization, or moving to iCloud. For business environments built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, configuring and supporting a network infrastructure that is available, safe, efficient and able to achieve your organization's objectives.

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Hybrid cloud integration Consultant Cisco and Microsoft Certified Experts Consultant for Enterprise hybrid cloud solutions
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IT Services for Microsoft Word for Mac Support and Help
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SAN Consultant
NetApp ONTAP Consultants

Progent offers enterprise clients the services of a certified NetApp consultant to deliver remote or on-premises support for NetApp's complete portfolio of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN deployments efficiently based on best practices.

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Microsoft Active Directory Consultant Services
Active Directory Remote Consulting

Microsoft Windows Active Directory demands significant hands-on experience to configure efficiently across an enterprise. Progentís Microsoft Certified consultants are experienced in planning, integrating, and supporting sophisticated Enterprise Active Directory installations. Progentís areas of proven competence with Windows Server Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, cleaning up residual beta version configuration objects in online Active Directory systems, and repair of unsuccessful configurations of AD and AD-associated applications.

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CCIE Expert Certified Cisco Mobility Express Troubleshooting
Aironet Wave 2 Wi-Fi AP Support and Setup

Progent's certified wireless consulting experts can help businesses of all sizes to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP solutions to provide the performance, coverage, density, scale, security compliance and ease of management required for seamless access between wireless and wired networks. Progent can provide affordable remote and onsite consulting services for legacy and current 802.11ac Aironet wireless access points and Progent can help your business plan and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.

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Careers for Cisco CCIE
Network Consultants Careers

Progent is looking for a variety of full-time employees such as motivated MCSEs; connectivity experts with Cisco CCDP or CCIE credentials; and consultants for advanced system design with experience in mobile connectivity, wireless integration, non-stop systems, business continuity solutions, data protection, and virtual servers. Progent is also looking for desktop support experts, remote troubleshooting professionals, and CISSP or CISM accredited security consultants. Progent is also looking for veteran managers able to perform effectively in our high-growth, virtual office model. Progent works with independent consultants who have in-depth knowledge and working background in crucial information technology areas outside our primary technical concentration. Our Experts Team employs independent consultants who can provide consulting and development support for strategic solutions such as MRP, Enterprise Resource Planning, or CRM; have in-depth expertise with non-Microsoft operating systems such as Linux, Macintosh, or Sun, or offer world-class help in technologies such as telecommunications, web site development, Electronic Data Interchange, web commerce, or dbm programming. Freelance consultants premier by us coordinate with Progent's full-time consultants to provide end-to-end IT services for small business networks.

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Internet Access Engineers Metro Ethernet Services
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Microsoft Lync Server 2013 Services
Lync Server 2013 IT Consultant

Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to create a centrally managed and secure communications ecosystem that permits a BYOD computing model with instant messaging, real-time presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad range of desktop and handheld devices. Progent's certified Lync 2013 experts and system integrators can assist you to assess the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom online and on-premises training to your management staff and end users. Progent offers expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.

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Citrix OpenCloud Access Professional
Citrix FlexCast Network Engineer

For Windows desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist you to design a XenDesktop solution that maximizes the strategic value of your information system; configure XenDesktop software with your physical and virtual servers, user devices, and printers; upgrade your existing desktop virtualization software to the latest versions of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to maintain your XenDesktop solution efficiently.

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Consultant for Remote Network Monitoring
Microsoft Operations Manager Outsourcing

Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the health of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced so far that businesses of all sizes can get a degree of protection that was once limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as economical services designed to assist you to detect and resolve a most IT network issues before they get big enough to disrupt productivity.

Mac Penetration Testing Online Troubleshooting Professional for macOS Penetration Testing
Windows and UNIX Consultants
Windows and Solaris Online Troubleshooting

Progent's UNIX platform support experts provide small companies and software developers help with managing and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent offers your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise offers you a convenient single source to show you how to create and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

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Windows 10 Cortana Onsite Technical Support
Windows 10 Training Professionals

Progent's Microsoft-certified consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and onsite evaluation and upgrade services for Windows 10 offered by Progent's experts include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and post-migration technical help.

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Microsoft Certified Expert Engineer for Chief Information Officer CISSP Certified Security Part-Time CIO Consulting
Network Engineer Contract Job Opportunities
Microsoft MCP Telecommute Job

If you are a network engineer with technical support experience, joining Progent and working for Progent's clients will enhance your skills via interaction with our team of motivated, high-output consulting experts. Progent's commitment to providing IT expertise and computer support to small and midsize companies will offer you the chance to consult closely with decision makers and add significantly to the growth of dynamic organizations. Also, Our virtual office environment provides the most advanced tools for off-site support and wireless connectivity to help you to come up with speedy fixes when you take on business-critical problems.

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Microsoft Expert Consultant for Windows Server 2016 upgrade
Windows Server 2016 integration Onsite Technical Support

Progent's certified IT experts can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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Wi-Fi Network Consultant
802.11 Wireless LAN Consulting Services

Progent can help you design, configure, manage, and repair a viable Wireless network infrastructure, recommend appropriate components, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete 802.11ac wireless system security plan that is well aligned with the security strategy for your overall corporate network.

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Microsoft Operations Manager 2005 Technology Consulting Services MOM IT Services
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Project Server Design
Consultant Services for Microsoft Project Server My Sites

Progent's Microsoft-certified consultants offer advanced support in implementing, using and troubleshooting all versions of Project Server and can provide a broad range of affordable remote consulting services based on proven best practices to help businesses of all sizes to receive all the benefits of this leading project management solution. Support services offered by Progent include solution design, software configuration and upgrades, strategies for safe collaboration among local and remote or mobile users, network optimization, and specialized webinar training.

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Antispam Design and Installation
Postini Information Technology Consulting

Email Guard by Postini offers continually upgraded spam and virus filtering, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your organization is too small to purchase for a standard Postini license, you can still get access to Postiniís Perimeter Manager technology via Progentís E-Mail Guard anti-spam and anti-virus service offering. Progentís expert e-mail security consultants can show you how to develop an email protection strategy that features anti-spam and virus defense services and processes.

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ProSight Virtual Server Private Cloud Hosting Specialist
Specialists for Virtual Machine Hosting

Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum level of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting options are based on proven virtualization platforms that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.

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iPhone and Lync integration Outsourcing
iPhone Wi-Fi Online Troubleshooting

Progent can provide cost-effective remote consulting to assist your business to design, configure, and fix any facet of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or maintain a highly available, secure and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that maximizes the business value of your information system.

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Cisco Certified Experts Small Business Wireless Access Point Consulting
Small Business WAP351 Support

Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered devices intended as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless infrastructure experts can provide remote or on-premises integration and troubleshooting support to assist your organization to plan, configure, update, tune, administer and debug Cisco Small Business Wi-Fi AP deployments of any scale or architecture.

Microsoft Windows 7 Migration Remote Support Consulting
Microsoft Windows Computer System Consultant Exchange 2007 Installer LA, Southern California
Android Security Troubleshooting
iPhone Security Professionals

Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that meets your company's unique requirements and that helps you demonstrate compliance with government and industry data protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware.

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Online Troubleshooting for Microsoft Windows
Microsoft Office 2000 Technical Support Outsource

Progentís IT outsourcing packages provide budget-friendly network consulting for small businesses. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or developing an on-line eCommerce application, outsourcing your network technical services can contain costs and eliminate uncertainties, allowing IT support budgets to increase in a more linear and controlled fashion than is possible by assembling a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and robust network foundation for your critical business software based on Windows such as Office XP, Microsoft Office 2003, and Office 2000.

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CIO Online Technical Support
Part-Time CIO Remote Support

Progent offers the temporary services of a seasoned Chief Information Officer to offer strategic direction to assist your company pick and support network solutions to match your present situation and that can be a solid foundation for your growth. Progent's temporary Chief Information Officer consulting services offer economic leverage to organizations trying to optimize the impact of their network expenditures but who are unable or unwilling to add another high-level manager to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and connectivity technologies plus a wide range and application software, Progent is in an ideal position to provide unbiased advice as well as expert technical support for building and maintaining information systems that match the particular needs of your business.

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Windows Server 2016 Clustered VMs Online Help
Microsoft Certified Partner Windows Server 2016 migration Information Technology Consulting

Progent's Windows Server 2016 disaster recovery experts can help you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.

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Cisco Architecture Network Consulting Services

Progent can assist your organization to deploy Cisco's infrastructure products to build a robust basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in key areas including compute and storage consolidation, security and compliance, versatility, reliability, and disaster recovery.

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Exchange 2003 Server Upgrade
Microsoft Exchange 2003 Computer Engineer

Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes network downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.

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Meraki Outdoor APs Technical Consultant
IT Consultant for Meraki MR20 Access Point

Progent's Meraki Wi-Fi AP experts offer remote and onsite support services to help businesses of all sizes to design, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and manage Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including switches, ASR routers and firewalls to create a seamless ecosystem that delivers identical connectivity, performance, security compliance, manageability and availability for wired and wireless users irrespective of their location or computing device.

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Technical Support Services for wireless LAN controller

Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller technology. Progent offers expertise for hardware-based and software-only wireless controllers and can assist you to determine which type is appropriare for your wireless environment. For 802.11ac Wave 2 Wi-Fi controllers, Progent can provide Cisco 3504 Wi-Fi controller expertise, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller consulting.

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Microsoft ISA Server Support Services
Troubleshooting for ISA 2004

Progent's Microsoft-certified ISA Server consulting experts have broad experience developing Microsoft-based security solutions for IT networks with multiple sites, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and implement an installation of ISA Server 2004 that supports your IT security needs without restricting your productivity.

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Microsoft Expert Smartphone Network Consultants
Windows Mobile Professional

Progentís professionals offer expertise in multiple technologies related to mobile connectivity including network infrastructure, Activesync, wireless protection, mobile e-mail, Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft certified experts can save your business time and money by applying their wireless experience to show you how to choose and integrate mobile networking solutions that make sense for your business. Progent can also optimize your IT architecture so that mobile appliances perform more reliably.

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MOM 2000 Setup and Support
MOM 2005 Troubleshooting

Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco Premier network support experts. With Progent's economically priced IT support packages, small organizations can choose a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small company information systems world-class reliability, protection, and performance.

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Juniper Junos J-Web Computer Security Specialist
Cybersecurity Organizations for Juniper Junos BGT

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Microsoft Financial Software Consulting
Microsoft Financial Software Support and Setup

Dynamics GP 2010 financial software is a comprehensive business management solution that unifies information and processes across your company, communicates easily with other solutions, and brings together workers, clients and suppliers regardless of time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can help you install and maintain a robust, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP 2010.

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Online Microsoft Office 365 Training Services
Online Photoshop Training Network Design and Consulting

Progent offers live online training for popular client applications and operating systems including Office and Office 365 Excel, Word, Access and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the benefits of traditional physical classroom instruction, such as immediate interaction between students and trainers, but eliminates the expenses of transportation and the hassle of trying to accommodate the schedules of multiple trainees. Available to individuals or groups of any size, Progent's virtual training permits the teacher to conduct the seminar from an online office and the students can be dispersed throughout a campus or all over the the U.S. Virtual training supports proven learning aids like broadcast white boards, real-time questions, and collaborative applications. Sessions can be brief and targeted to specialized topics or longer in duration and broader in coverage.

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Technical Support Services for Virtual Server Hyper-V
Hyper-V Technology Professional

Progent's certified consultants can assist you to analyze the potential benefits of Hyper-V-powered server virtualization for your company, perform test installations to validate Hyper-V's operation with your production software, evaluate your network and server infrastructure for optimal performance with virtual server solutions, help you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your IT staff to monitor and administer Hyper-V, offer world-class consulting support for enhancing the protection of your virtual servers, design and validate disaster recovery procedures that optimize system uptime, and deliver ongoing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk services.

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CISSP Certified Cybersecurity Consultant Services
CISSP-ISSEP Security Consultants

Progent's CISSP-premier cybersecurity consultants can assist businesses of all sizes with any aspect of IT security. Progent can implement cost-effective cybersecurity systems that guard a small business against modern malware attacks or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile clients accessing IT resources distributed over multiple physical datacenters and public and private clouds.

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Help and Support for Systems Management Server
SMS 2003 Upgrade Technology Consulting Services

Progentís Microsoft certified consultants provide small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver important applications quickly and reliably to specified workers, lower software expense and adhere to licensing agreements by determining usage profiles, improve Windows protection by increasing your knowledge of vulnerability and by delivering critical updates, manage your external workforce through industry standards independent of connection or location, and lower operational expenses by fully utilizing the administrative functions built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch administration, and resource monitoring management including software and appliance inventory.

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SQL Server 2014 Virtual Machines Computer Consulting
SQL Server Analysis Services Technical Support Services

Microsoft SQL Server 2014 incorporates major improvements in critical areas such as speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services such as system design, configuration, administration, troubleshooting, and software development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.

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SQL Server 2016 Reporting Services Consulting
SQL Server 2016 R Services Remote Support

SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, high-availability, BOYD integration, plus integrated business intelligence. New features include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, R language integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises support to help businesses of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.

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Consultants for Microsoft Active Directory
Microsoft AD Technology Professional

Microsoft Windows Enterprise Directory demands significant field experience to integrate efficiently across a large corporation. Progentís Microsoft Certified engineers are experienced in designing, deploying, and troubleshooting sophisticated Enterprise AD installations. Progentís areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with residual beta software configuration objects in online AD systems, and fixing unsuccessful installations of Active Directory and AD-associated programs.

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Cisco Certified CCIE Software Recovery

Progent can help your organization to utilize Cisco's networking technology to build a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas such as resource consolidation, security and compliance, versatility, availability, and recoverability.

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Anti-Virus Help and Support
Consultant for Antispam

E-Mail Guard by Postini offers continually upgraded spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your organization is too small to purchase for a standard Postini license, you can still have access to Postiniís Perimeter Management technology via Progentís E-Mail Guard antispam and virus protection service program. Progentís certified email security professionals can help you develop an email defense strategy that incorporates antispam and anti-virus technologies and processes.

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Datacenter Monitoring Integration Support
SCOM 2012 Management Packs Information Technology Consulting

Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and fixing SCOM solutions and offer companies of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to fix serious issues uncovered by SCOM 2012.

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Ubiquiti UniFi Controller management Consultant
Ubiquiti UniFi WiFi AP Consultant Services

Progent offers quick access to the skills of seasoned wireless consultants who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to help you to choose, provision, and place Ubiquiti UniFi wireless access points for your required coverage and performance.

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Palo Alto Networks FireWalls Security Audit Services

Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation security solution that extends across your data center and cloud-based assets and protects any user anywhere with any device.

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Online Troubleshooting for SCCM 2012 Migration
SCCM 2012 Software Inventory Remote Technical Support

Progent's Microsoft-certified consultants can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy change management solution or assist you to modify your existing SCCM 2012 ecosystem to support your evolving IT requirements. Also, Progent can help you to build a software foundation that extracts the most value from SCCM by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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Expert Microsoft Certified SCDPM 2012 Security On-site Technical Support
SCDPM 2012 Security Remote Support

Progent's Microsoft-certified consultants offer online or in-person support to help organizations of any size to plan, deploy, administer, and troubleshoot a backup system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older releases of SCDPM or from a different backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent can provide as-needed help for resolving particularly challenging issues, or comprehensive project management support. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

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Meraki Wi-Fi AP Management Troubleshooting
IT Services for Meraki Outdoor Wi-Fi AP

Progent's Cisco Meraki Wi-Fi access point consultants provide remote and onsite support to assist organizations of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients irrespective of their location or computing device.

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Windows 10 Provisioning Troubleshooting Cisco Certified Microsoft Windows 10 Migration Consultant Services
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WatchGuard Firebox Forensics Services

Progent provides consulting services for WatchGuard Firewall/VPN security products including the WatchGuard XTM and Firebox lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall security product that fits your security strategy and meets your computer budget. Progent can also help you to combine WatchGuard Firewall and SSL VPN devices with protection products from other vendors and offer a one-stop source for technical support, education, and security expertise.

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wireless VoIP phone and Aironet APs Remote Troubleshooting
On-site Technical Support for wireless VoIP phone integration

Cisco's wireless IP phones are industrial-grade wireless devices intended for workers who are mobile within office, hospitality, retail or other venues where IT management wants portable phones that offer more control, security and durability than is achievable with the Bring-Your-Own-Device mode of mobile communications. Integration of Cisco's wireless IP phones typically requires that you set up and optimize numerous components of your Wi-Fi environment including wireless access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified experts can provide remote and onsite assistance to help you build and administer a Cisco wireless IP phone solution by delivering services that range from troubleshooting the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.

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Aironet Access Point Management Remote Troubleshooting
Aironet Wireless AP Remote Support

Progent's certified wireless consultants can help organizations of any size to design, implement, manage and repair Cisco Aironet wireless AP environments to provide the throughput, coverage, density, expandability, security compliance and manageability required for transparent access between Wi-Fi and wired network infrastructure. Progent can provide affordable online and on-premises support for both end-of-life and new-generation 802.11ac Aironet APs and Progent can assist your business design and manage wireless solutions that include indoor and outdoor Aironet access points.

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SharePoint Foundation Integration Support

Progent's Microsoft-certified engineers can provide affordable online technical support and programming services to assist your business to design, deploy, manage, and maintain Microsoft SharePoint 2010 environments that can involve web sites able to function as intranets, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise search, workflows, and other tools to support and improve teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's popular desktop applications including Excel, Word, PowerPoint, and Project. Progent can help you to migrate from earlier releases of SharePoint or adapt a mix of web technologies into a unified and easily managed SharePoint 2010 solution.

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