Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once among the most popular products for maintaining location-independent connectivity to messaging, scheduling, web-based programs, and other vital business data. Progent offers St. Louis, Missouri companies support from BlackBerry-qualified professionals who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a more popular mobile solution.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for organizations regardless of size, successful deployment and support of RIM BlackBerry solutions has grown increasingly challenging. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-qualified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's efficient remote service delivery capabilities, gives small businesses an affordable solution for integrating BlackBerry products productively into their information system.
Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and thoroughly.
Consulting Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of BlackBerry smartphones, providing a centralized platform for controlling critical jobs like device deployment, updates, and retirement and offering a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server delivers seamless communication between Microsoft Exchange Server, Groupwise, or Domino messaging servers and BlackBerry users and supports remote synchronization.
BES Server includes a wealth of data protection capabilities starting with automatic encryption of information transmitted between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BES Server also permits great flexibility in adjusting degrees of security to match the specific requirements of your mobile network. Progent's BlackBerry authorized engineers can help your company to select advanced security features and enable them wirelessly. Samples of these over-the-air selectable security features include:
- Disable a BlackBerry device
- Erase information from a misplaced or stolen device
- Disable Bluetooth
- Activate internal defenses against malware
BlackBerry BES Server also offers versatility in determining ways to keep BlackBerry users from loading or executing unsafe or unauthorized code. Progent can help you to select protective techniques such as:
- List precisely what applications are permitted on the device
- Block third-party applications from using non-volatile storage on the BlackBerry device
- Determine what functions external software can use on the BlackBerry device
- Restrict the types of connections external programs running on the BlackBerry device can establish
- Prevent all external programs from being loaded or run on the device
How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to create a mobile wireless solution that meets your information technology budget and supports your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management approach and equipment meet your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about alternatives for software editions, server hardware and mass storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry expert can assist your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-qualified security specialists to perform company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
To ask Progent about professional assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.