Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most popular solutions for achieving mobile access to email, calendars, web programs, and other critical business information. Progent offers St. Louis, Missouri businesses the expertise of BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry deployments or transition efficiently to a modern mobile solution.
As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for businesses regardless of size, successful integration and support of RIM BlackBerry solutions has become increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses frequently turn to external consulting firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the necessity for an internal BlackBerry technology expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, gives small companies an economical solution for integrating RIM BlackBerry technology productively into their IT system.
Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be restored rapidly and safely.
Consulting Support for BlackBerry BES Server
Research in Motion's advanced solution for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Exchange, Lotus, or Novell GroupWise clients to transmit and receive messages that are encrypted during wireless transit to ensure maximum data protection. BlackBerry BES Server also simplifies a wide selection of key administrative tasks that span from BlackBerry configuration and updates to mobile security and high availability.
Progent's BlackBerry-qualified engineers can show you how to use RIM BlackBerry BES Server to do basic tasks like:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Update BlackBerry device firmware wirelessly
- Manage user configurations with BlackBerry's vast selection of policies
Progent's BlackBerry-qualified engineers can also assist your company to utilize BlackBerry Enterprise Server to perform key procedures not supported by the less advanced BES Server Express. These tasks include:
- Install and support BES Server's fault-tolerant architecture using virtual servers
- Deploy BlackBerry smartphones wirelessly
- Establish custom management roles
- Monitor and analyze the health of your BlackBerry system
Expert RIM BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to deliver prompt assistance to businesses in the St. Louis region or anywhere in the state of Missouri. Progent's seasoned online consulting experts have helped IT organizations resolve network problems and cut support expenses in every state in the U.S. and established a substantial following of loyal customers. (Refer to Progent's customer testimonials.)
Progent offers remote consulting support for a broad selection of issues associated with BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major BlackBerry certifications awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, editing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's seasoned experts can also help you to troubleshoot a wide range of problems associated with synchronization, handset detection, messaging reconciliation, web access, wireless connectivity, IM, PC software configuration, and Desktop Redirector.
As a leader in delivering countrywide remote support for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses low and, by solving problems quickly, improves the efficiency of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs analysis, solution architecture, roll-out strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which management approach and equipment meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, processors and storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.
Contact Progent for Help from a BlackBerry-Qualified Specialist
If you wish to contact Progent about consulting support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.