Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most successful products for maintaining mobile connectivity to messaging, calendars, web-based applications, and other vital business information. Progent can provide St. Louis, Missouri companies the expertise of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry deployments or transition efficiently to a current mobile platform.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and maintenance of RIM BlackBerry technology has become more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses often resort to external support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the requirement for an internal BlackBerry technology expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small businesses an economical solution for integrating RIM BlackBerry products productively into their information network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to monitor and support BlackBerry devices across your business, define security policies that make sense for your business, develop custom mobile software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.
St Louis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the St. Louis Metro Area.
Progent locations in St Louis Metro Area
Consulting and Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry devices, offering a centralized platform for controlling key tasks like smartphone installation, updates, and retirement and also offering a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server delivers seamless integration between Exchange Server, Novell GroupWise, or Lotus email platforms and BlackBerry smartphones and supports wireless synchronization.
BES Server provides a variety of security options beginning with automatic encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also allows great flexibility in selecting levels of security to meet the specific needs of your company's environment. Progent's BlackBerry certified engineers can help you to select powerful security functions and activate them wirelessly. Examples of these wirelessly selectable security settings are:
- Lock down a BlackBerry smartphone
- Erase data from a lost smartphone
- Disable Bluetooth functionality
- Enable built-in protection against malware
BlackBerry Enterprise Server also provides versatility in determining how to keep users from loading or running unsafe or prohibited applications. Progent can help you to select protective processes like:
- Specify precisely what applications are allowed on the device
- Block third-party applications from allocating non-volatile storage on the BlackBerry smartphone
- Determine what resources third-party software can use on the smartphone
- Restrict the types of access external programs running on the BlackBerry device can establish
- Block all third-party software from being loaded or executed on the BlackBerry device
Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified experts can in addition help you to troubleshoot a wide range of issues concerning synchronization, device recognition, email consistency, web browsing, mobile connections, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote consulting services for small company networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support expenses at a minimum and, by dealing with problems quickly, maximizes the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Exchange Server and Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, deploy access control lists, manage Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network requirements assessment, solution architecture, deployment planning and implementation, performance tuning, design of a fault-tolerant architecture, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to create a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to determine which administration model and physical components match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions concerning alternatives for software editions, server hardware and storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to perform company-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Certified Consultant
If you wish to ask Progent about professional support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.