Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular products for maintaining mobile connectivity to messaging, scheduling, web-based programs, and other vital business data. Progent offers St. Louis, Missouri companies support from BlackBerry-premier consultants who can help organizations to manage existing BlackBerry environments or migrate smoothly to a modern smartphone platform.
As the sophistication of small business networks has increased, and as the demand for world-class security, dependability, and recoverability has become the standard for organizations of any size, effective integration and support of BlackBerry solutions has grown more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses often resort to external support professionals who specialize in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the need for an in-house BlackBerry technology expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, provides small companies an affordable solution for incorporating BlackBerry technology seamlessly into their information network.
Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined management tools so you can track and support BlackBerry smartphones across your business, define security policies that make sense for your company, develop custom wireless software, and ensure that your network architecture is properly configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
St. Louis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the St. Louis Metro Area.
Progent locations in the St. Louis Metro Area
Integration Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for administering large collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated software allows Exchange, Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted during transit to ensure optimum security. BlackBerry BES Server also simplifies a wide selection of critical administrative tasks that span from BlackBerry configuration and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can assist you to use BlackBerry BES Server to do basic tasks like:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Manage user configurations with BlackBerry's vast library of policies
Progent's BlackBerry-certified consultants can also help you to utilize BES Server to implement important tasks not supported by the entry-level BES Server Express. These tasks include:
- Set up and support BES Server's high-availability infrastructure based on virtual servers
- Deploy BlackBerry smartphones wirelessly
- Establish custom management roles
- Monitor and report on the health of your solution
Progent's Online BlackBerry-certified Support is Quick and Affordable
For businesses in St. Louis, Missouri who need quick and affordable access to a certified RIM BlackBerry support professional, Progent provides efficient online assistance from a veteran network support staff who have provided network solutions to organizations in each state in the country. (See Progent's customer testimonials.)
Online support avoids travel costs and enables specialists to fix problems quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and offer professional help in areas including fixing synchronization problems, deploying BlackBerry Enterprise Server, and designing a protected, high-availability system architecture for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can also assist your business to troubleshoot a wide range of problems concerning synchronization, handset recognition, messaging reconciliation, web access, mobile connectivity, IM, PC application installation, and Desktop Redirector.
As a leader in providing countrywide online support for small business networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses low and, by dealing with problems promptly, maximizes the output of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified consultant has support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs analysis, system design, roll-out planning and implementation, performance tuning, design of a high-availability environment, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which management model and equipment meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart decisions about options for software editions, server hardware and storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry-certified expert can help you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to perform network-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Qualified Expert
To ask Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.