Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most popular solutions for achieving anytime-anywhere access to messaging, scheduling, web-based applications, and other critical business data. Progent offers St. Louis, Missouri businesses the expertise of BlackBerry-premier consultants who can assist businesses to maintain their BlackBerry deployments or migrate efficiently to a current smartphone solution.
As the complexity of small company networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses regardless of size, effective deployment and support of BlackBerry solutions has become more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations frequently turn to outside consulting firms who offer expertise in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the requirement for an internal BlackBerry technology expert and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small companies a budget-friendly solution for integrating BlackBerry products productively into their business information network.
Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and support BlackBerry smartphones across your company, define security policies that make sense for your business, customize wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.
St Louis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the St. Louis Metro Area.
Progent locations in St Louis Metro Area
Consulting and Technical Support for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted during transit to provide optimum security. BlackBerry BES Server also simplifies a broad variety of crucial management tasks that span from smartphone deployment and upgrades to mobile security and high availability.
Progent's BlackBerry-premier engineers can help you use BlackBerry BES Server to perform basic jobs such as:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Update BlackBerry device software wirelessly
- Manage client settings with BES Server's extensive library of IT policies
Progent's BlackBerry-certified engineers can also assist you to use BlackBerry Enterprise Server to perform key tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Install and manage BES Server's high-availability infrastructure using virtualization
- Deploy BlackBerry smartphones wirelessly
- Establish specialized administration roles
- Automatically track and analyze the overall health of your solution
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as resolving enterprise activation issues, registering and removing BlackBerry smartphone clients, activating passwords, configuring over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist your company to select and install appropriate security configurations.
Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and support storage groups, configure permissions, set up the MDS and IM, deploy access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network needs analysis, system design, deployment planning and implementation, performance tuning, design of a high-availability environment, data backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to create a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and physical components meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about alternatives for software editions, processors and storage, network topology, and application set up.
To optimize system security, Progent's BlackBerry-certified consultant can assist you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.
Call or Email Progent for Support from a BlackBerry-Certified Expert
If you wish to ask Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.