Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most popular products for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other vital business data. Progent can provide St. Louis, Missouri companies the services of BlackBerry-premier experts who can help organizations to maintain existing BlackBerry deployments or transition smoothly to a modern mobile platform.

As the sophistication of small business networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for organizations regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown more difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small businesses frequently turn to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry technology expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's proven remote service delivery model, gives small businesses an affordable alternative for incorporating RIM BlackBerry technology seamlessly into their business information system.

Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to track and control BlackBerry smartphones across your company, define security policies that are right for your business, customize mobile applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.

St Louis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the St. Louis Metro Area.

Onsite IT Consulting
Progent locations in St Louis Metro Area

City Address Phone Link
St. Louis 20 S Sarah Street
St. Louis, MO 63108
United States
(314) 300-3454 St. Louis Network Support Services


Consulting Help for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry devices, providing a single platform for handling key tasks like smartphone deployment, upgrades, and deactivation and offering a strong foundation for security and high availability. BlackBerry Enterprise Server supports transparent communication between Exchange, Groupwise, or IBM Lotus Domino email platforms and BlackBerry users and allows remote synchronization.

BlackBerry Enterprise Server Configuration Support

BES Server provides a wealth of data protection options beginning with advanced data encryption of messages sent between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also allows great flexibility in adjusting degrees of security to meet the specific needs of your company's network. Progent's BlackBerry authorized consultants can help you to choose powerful security functions and activate them remotely. Examples of these over-the-air configurable security settings include:

  • Lock down a BlackBerry device
  • Erase information from a lost device
  • Disable Bluetooth
  • Enable built-in protection against malware

BES Server also provides flexibility in determining how to prevent users from installing or running unsafe or prohibited software. Progent can assist you to select protective processes like:

  • List precisely what programs are allowed on the device
  • Prevent third-party applications from allocating persistent storage on the BlackBerry device
  • Determine what functions third-party applications can use on the device
  • Limit the kinds of connections third-party applications running on the smartphone can establish
  • Block all external applications from being loaded or executed on the smartphone

Professional BlackBerry Consulting and Technical Support Services Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to deliver prompt assistance to businesses in the St. Louis area or anywhere in Missouri. Progent's seasoned online technical support experts have helped IT organizations solve network problems and cut IT service costs in each state in the United States and established a large base of satisfied clients. (See Progent's customer testimonials.)

Progent can provide remote consulting support for a broad array of technologies associated with BlackBerry products such as wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also help you to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist you to select and implement appropriate security options.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology requirements assessment, system architecture, roll-out strategy and execution, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a wireless system that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which management approach and equipment meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software versions, processors and mass storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can assist your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
In order to contact Progent about professional support for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.



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