Fast and Affordable Online Troubleshooting for St. Louis Information Networks
Fast Online Consulting for St. Louis NetworksFor organizations in St. Louis or anywhere in the state of Missouri, Progent offers online support for information systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier engineers have delivered online troubleshooting to companies in every state in the U.S. (See recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-certified engineers to help with challenging infrastructure issues, plus the assistance of CISSP-qualified cybersecurity consultants to handle high-level security architecture and troubleshooting jobs.

Progent's online technical support experts provide exceptional value because they have the real-world experience and have access to the sophisticated technology needed to resolve most information system problems rapidly. Efficient support reduces immediate costs because service calls require fewer chargeable consulting minutes. Online support also avoids the cost of sending an engineer to your site. Your company benefits additionally in indirect expenses by minimizing or eliminating network downtime and related losses resulting from business disruption, disgruntled customers and vendors, idle employees, and distracted management. Progent's advanced online technical support expertise is especially important for organizations that depend on public clouds for critical infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises IT support may not be useful.

Progent's billing model for online help is designed to leverage your IT service investment. Progent bills by the minute for phone consulting, so you pay just for the support that you receive. In contrast to many remote support firms, Progent imposes no initialization surcharge or minimum job duration. Progent's per-minute billing unit and clean policy for pricing avoid situations where speedy. minor fixes somehow turn into major invoices. Progent's skill at dealing with technical issues efficiently means your business saves cash.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has fine tuned an arsenal of optimized tools and proven processes that ensure the highest level of efficiency for online technical support and repair for information networks of any size. Progent provides protected VPN support for gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity enables the engineers of Progent's Technical Response Center to link to your company's computer system remotely without breaching corporate security.

Progent's proven customer support reporting application stores detailed histories of all support that Progent's clients have received. Progent's authorized engineers have access to the details of all help provided to every Progent customer by any Progent consultant. This history of trouble tickets and solutions is organized as a readily accessible internal database that allows Progent's remote support engineers to share their experiences with the whole team to ensure that the efficiency of Progent's technical support improves daily. Progent's high-level accreditations and working relationships with major technology companies such as Cisco and Microsoft make available other extensive support knowledge bases and allow fast access to manufacturers' in-house support staff with the result that Progent's remote consulting experts are able to arrive at the most efficient resolutions promptly.

Online technical services available from Progent to businesses in St. Louis and anywhere in the state of Missouri include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent provides a family of low-cost, fixed-price managed services intended to enable small and medium-size businesses to benefit from the same cutting-edge technology deployed by many of the world's top corporations. Progent's ProSight portfolio of IT management outsourcing services addresses all key facets of information technology such as email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure health monitoring, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior machine learning tools to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the complete malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your organization's unique needs and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also help your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security companies to deliver centralized management and world-class protection for your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a further layer of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, reconfigure and debug their networking hardware like routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are kept current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need critical updates, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so all looming issues can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be ported immediately to a different hardware solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save up to half of time wasted searching for critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an objective evaluation of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, better compliance with information security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's ability either to block or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective security and backup/recovery environment that aligns with your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Special Support Services Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for special information technology projects. Billing charges for ongoing development or consulting tasks are determined according to the level of expertise of the consultants involved. Progent's background in these special areas of computer technology enables clients to complete major projects within budget and on schedule. Progent's special online consulting solutions include:

  • Help Desk Support
    Progent's Help Desk support programs for companies with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, co-managed Helpdesk services, and Helpdesk consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that manages all aspects of remote desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount off Progent's regular desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle complex issues.

    Progentís Help Desk sharing services make it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution built around the top professional services automation (PSA) tool for handling service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Help Desk Call Center staff of seasoned information technology professionals offers your customers in St. Louis or anywhere in the state of Missouri fast contact with a reliable technical support group with years of experience offering phone help and remote repair service for networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's focus is to earn the Help Desk the reputation as a crucial driver of business efficiency, and Progent's policy is to fix rather than merely record network issues.

  • Business Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Experts Team provides online advanced engineering support and education in key business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide consulting, programming, and training for familiar Microsoft applications including CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out additional information on Progent's expertise, custom development, and training offerings, go to Progent's Business Application Experts Team.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the administration of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; seamless management of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new implementation of System Center 2016, expand or optimize an existing one, upgrade efficiently from an earlier version of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver businesses in St. Louis, or anywhere in the state of Missouri, remote hybrid network monitoring and reporting by providing System Center 2016 Operations Manager expertise and Microsoft System Center 2012 Operations Manager support. Progent can customize SCOM to accommodate your environment so that your IT support is proactive and automated. By uncovering potential issues before they grow into crashes, proactive monitoring can minimize disruptive and expensive service crises. Progent can also utilize system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows networks, or networks that incorporate a combination of operating systems.
How Your St. Louis Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent phone-based assistance with Windows, Apple macOS and OS X, or Linux environments, visit Progent's Urgent Phone-Based Help, call 1-800-993-9400, or visit Contact Progent. For businesses and new businesses in St. Louis or anywhere in the state of Missouri, Progent's online network support engineers can provide effective and cost-effective IT help whenever your organization requires it. Long experience providing remote tech support has earned Microsoft Partner status for Progent's consultants and has allowed Progent to develop high-end troubleshooting skills and to fine tune online access technology to fix computer problems rapidly while eliminating the cost and lost time associated with on-premises support calls.

Even if your St. Louis organization has a regular freelance consultant or employs a full time organization that can handle common network issues, Progentís Microsoft certified engineers can still provide an easy and transparent remote extension of your on-site resources for situations when your usual IT support personnel either don't have the time or the knowledge to solve unexpected system crises or especially complex integration projects.

Benefits of Progent's Network Help for Offices in St. Louis
Progent's online technical help services allow your St. Louis business to have the advantages of timely, world-class network support without the expense of managing a full-time IT organization. Your information system will acquire greater strategic worth by becoming more reliable, efficient, and secure. Benefits to your business include:

  • Convenient virtual expansion of your on-site IT resources
    For most businesses in St. Louis or anywhere in Missouri, local computer support providers, whether represented by outside consultants or a full-time IT staff, can take care of typical technical issues. On the other hand, IT crises sometimes occur when your regular support personnel are too busy or absent, and some problems may involve technology that is beyond the scope of your local service personnel. In these instances, Progent's on-call support specialists offer a convenient, fast, and affordable solution to supplement your local resources and to pass on valuable knowledge to improve your ability to resolve downstream problems locally.

  • Less Reliance on Individual Consultants
    For network maintenance, smaller companies commonly rely on individual freelance service providers. While independent service people have smaller overhead than larger support companies and can afford to charge marginally less, they are often stretched too thin, making it hard to respond quickly to crisis situations. If a freelance consultant is occupied with another client, ill, on vacation, or in training, the lack of fallback personnel may force your business to wait for assistance during an IT crisis. As your network grows, network downtime and problems with critical software become more expensive. The budget you thought you were saving on an independent can be eaten up quickly by lost productivity. Progent provides a reliable source of backup support experts to insure your network is always available.

  • Create a Scalable Foundation for Smooth Expansion
    Businesses typically start with an information system implemented on a shoestring budget. Without a proper framework, slap-dash repairs often get thrown onto a shaky foundation. As a company grows, stability and expandability problems can hinder the productivity of the business. These poorly designed systems need careful analysis, intelligent long-term planning, and broad-based technical expertise to evolve to a network infrastructure that can offer the stable foundation to handle vital business demands and facilitate future expansion.

  • Interact with Problem Solvers Rather Than Technology Sellers
    Smaller organizations need guidance and technical education to navigate through an increasingly complex array of technology alternatives capable of accelerating business success and improving efficiency. Businesses hardly need a network consultant who is attempting to sell a certain vendor's technology. Network consulting and product selling can lead to a situation where the recommended solution is designed around a profitable product rather than the true requirements of a business. Progent avoids these conflicts of interest by selling only services instead of products. This allows Progent to align IT expertise with the real needs of clients.

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, breadth of technical background, fine tuned remote support tools, and familiarity with enterprise networking allow companies to avoid the limitations of exclusive reliance on smaller consulting organizations, individual freelance service providers, or limited internal resources.

Progent stands out by offering:

How Does My Business Begin Getting Online Computer Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, visit Immediate Network Support.



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  • From Home Job Microsoft MCP
    Immediate Microsoft MCP Job Opportunities

    If you are a network consultant with technical support experience, teaming with Progent and helping Progent's clients will enhance your skills via interaction with our team of motivated, world-class consultants. Progent's concentration on providing network expertise and computer support to small and midsize companies will give you the opportunity to work in depth with business leaders and contribute tangibly to the growth of dynamic organizations. Also, Our virtual office network offers state-of-the-art technology for off-site service and wireless connectivity to help you to come up with fast fixes when you troubleshoot business-critical issues.

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  • Integration Services Hyper-V 3.0 Virtual Windows Server 2012 R2 Hyper-V Outsourcing

  • Microsoft Experts MS SQL Firewall Network Install
    Outsourced Programming SQL Server Capacity Planning

    Microsoft SQL Server 2005 offers indispensable, standardized tools to IT experts as well as to network users, reducing the complexity of designing, integrating, administering, and using enterprise information and database applications in environments ranging from mobile devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in designing and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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  • Linux, Windows Consulting Services Consultants Linux with Windows

  • Crystal Reports Programming
    Access Integration

    Progent offers remote and onsite expertise to assist you with any aspect of business intelligence reporting ranging from debugging or modernizing applications to designing and implementing a comprehensive BI environment. Progent's BI experts can help your company to maintain your current reporting system, assist you to upgrade databases and applications from a legacy reporting product to a modern one, and deliver as-needed online training tailored to your specific requirements. Progentís management reporting and analytics professionals offer experience in all popular business analytics reporting and visualization tools including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.

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  • CISSP Certified Expert Microsoft Access RDP Consulting
    24/7 Programming Firms Microsoft Access report formatting

    Progent offers economical remote support for all editions of Office Access including desktop and browser-based versions and can provide advanced assistance for application development, database conversion, performance tuning, report design, and maintenance. Progent also can provide tailored online training for Office Access programming and database management.

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  • MRP Contract Programmer Top Application Support Microsoft Dynamics SL
  • MRP Developer Firm Application Support Microsoft Dynamics NAV
  • Mac OS X Classes Microsoft Word for Mac Class

  • Ubiquiti UniFi Wave 2 WiFi AP Technology Professional
    Ubiquiti's UniFi XG AP WiFi access points Consultants

    Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple sites with any number of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi consultants who can assist your organization to determine the value of UniFi technology for your environment and help you to plan, deploy, manage, and troubleshoot your UniFi solution.

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  • Microsoft Certified Onsite Technical Support Microsoft ISA 2004 Server Engineer ISA 2004 Standard Edition Server
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  • Professionals System Testing
    Emergency Engineer Herakles/QTS Test Lab

    Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, developing efficient migration methodologies, evaluating and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and building training systems for the latest technologies. For Progent clients without adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network projects on schedule.

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  • Professional MySQL development
    Computer Engineer Crystal Reports

    Progentís team of expert programmers, relational database architects, and project managers can assist large businesses to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran program managers for advanced planning and program co-ordination or Progent can help clients plug expertise gaps by offering relational database architects and programmers experienced in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to incorporate SharePoint with additional data sources such as Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development tools and can assist businesses to create, expand, troubleshoot, or migrate web applications to utilize the latest advances in web technology.

  • Microsoft Exchange 2010 Upgrade Consult Microsoft Exchange Server 2010 Upgrade Professionals
  • Microsoft Exchange Server Migration Specialist Microsoft Exchange 2010 Upgrade Consultants

  • Services External Network Security Inventory
    Top External Network Security Inventory Services

    Progent has put together two low-cost service bundles designed to allow small companies to receive an objective security assessment from a premier security engineer. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive test of your network from beyond your firewalled perimeter to determine potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from an authorized machine inside your company firewall to uncover the risk to inside threats. The two security inventory services are set up and run from a secured external site.

  • Award Winning St. Louis Small Office IT Consulting
  • Microsoft Expert Professionals Solaris with Windows UNIX, Windows Consultancy
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  • Microsoft MRP Online Help Computer Consultant Microsoft Project
  • Microsoft Office Communications Server 2007 Help and Support Microsoft Office Communications Server Technical Consultant

  • Setup and Support Services Documentation
    Microsoft On-site Support Tracking Service Costs

    Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or local support firms who provide scant documentation or details of services done, each service provided by Progent is tracked by full documentation. Every Progent consultant has use of the service reports transmitted by every consultant to every customer. The practice of documenting and organizing service records allows more efficient service and eliminates a variety of common problems such as when a service client is effectively held hostage to a consultant who refuses to let go of vital service information.

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  • Microsoft Certified Expert 64-bit Server IT Consultants
    Online Support 64-bit Server

    Progentís Microsoft-premier consultants can assist your organization to enhance your workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit PC desktop processing, design an affordable migration process that minimizes operational interruptions, and offer inexpensive, professional online support to aid you to install 64-bit desktop operating systems and application software on your existing computers.

  • Netscreen Audit Neoteris Network Consultant
  • Network Asset Report Professionals Services Active Directory Health Report
  • Network Consultants Virtual Helpdesk Extended Help Desk Support Outsourcing
  • Network Engineer Cisco LocalDirector 400 series Remote Troubleshooting Cisco Content Services Switch - Cisco CSS
  • Office 365 migration PowerShell Technology Consulting Services Exchange Online Archiving Online Consulting
  • Offsite Workers Helpdesk Network Engineer At Home Employees Helpdesk Support and Setup
  • On-site Technical Support System Center Operations Manager Open Now Remote Monitoring and Reporting Online Technical Support
  • Online Technical Support Remote Monitoring and Reporting Monitoring and Reporting Remote Technical Support
  • St. Louis, Missouri Small Business Network Consulting Company
  • Open Now Microsoft SCOM 2012 IT Consulting SCOM 2012 On-site Technical Support

  • Firewall Audit Symantec Security
    Symantec VelociRaptor Cybersecurity Firms

    Progent's Symantec consultants can help you support legacy Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor family or help you upgrade to current firewall solutions. Progent can also enable you to create and execute a comprehensive security plan that can incorporate firewall/VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your single source for continuing technical help, administration, training, and security expertise.

  • Openings Microsoft MCTS Consulting San Francisco Airport SFO Network Consulting Contract Job
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  • Development Firms ERP
    Solomon Consultants

    Besides offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX, Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade support, and one-on-one or group online training classes customized to address your specific requirements. Progent's experts also can show you how to integrate and maintain a protected, robust server and communications infrastructure to support your ERP, MRP and accounting applications.

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  • Professionals Microsoft Project Server Scheduling Microsoft Project Server Scheduling Engineer
  • Proxim Tsunami Wireless Case Study Urgent Proxim Tsunami Wireless Example Application
  • Ransomware Recovery Engineer Engineers ProSight Managed IT Services
  • Remote Backup and Restore Service Configuration Data Protection Manager Backup Service Professional
  • Remote Consulting Nagios Emergency Consultant Linux Network Monitoring, Nagios and MRTG
  • Remote Microsoft SQL 2008 IT Consulting SQL 2008 Reporting Services Consult
  • 24-7 Network Support St. Louis
  • Remote Network Monitoring Consultant Services ProSight Network Health Assessment Specialists
  • Remote Support Cisco VoIP Phones and IM Network Consulting VoIP Phones

  • CISSP Certified Cybersecurity Manager Consultancy
    Emergency CISSP-ISSAP Security Consulting

    Progent's CISSP-premier network security consultants can help organizations of any size with any facet of information system security. Progent can help implement efficient cybersecurity solutions that protect a small business from modern threats or Progent can plan, configure, and monitor an end-to-end security environment for hybrid enterprise networks that support onsite, remote, and mobile clients sharing IT resources distributed across a mix of physical datacenters and various clouds.

  • Remote Troubleshooting SCVMM 2016 Rolling Upgrade SCVMM 2016 and Windows Server 2016 Support
  • SCDPM 2012 and Windows Server 2012 Computer Engineer Microsoft Data Protection Manager 2012 Consultants
  • SIP Trunks Support and Help SIP Trunking Support and Integration
  • SQL 2008 Reporting Services Development Firms Microsoft T-SQL Contract Development
  • SQL Server 2014 AlwaysOn Availability Groups Technology Consulting Services Onsite Technical Support SQL Server 2014 Backup
  • Integration Consultants St. Louis
  • SQL Server 2014 Monitoring Integration Services Microsoft SQL Server 2014 Remote Support
  • SQL Server Capacity Planning Reporting MS SQL Network Security Auditor
  • Remote Small Business Computer Consulting St. Louis
  • SUS Consultant Services Microsoft Software Update Services Onsite Technical Support
  • Sacramento - North Highlands MCSE MCSA MCDBA MCIPT MCA Engineer Work From Home Job Microsoft MCSA Engineer Contract Job Opportunities Sacramento - Citrus Heights

  • Power BI Reports Integration
    Power BI Data Prep Development Group

    Progent's Power BI consultants can help you to design, install, manage, enhance or debug your Power BI environment. Progent can also help you to prepare your target data for Power BI visualizations. Progent can assist you implement and administer an on-premises, cloud, or hybrid network model to run Power BI.

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  • Server Management Support Outsourcing Engineers Server Management
  • Small Business IT Consulting Solaris Solaris Technology Professional
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  • Small Business Manage Top Rated Small Business System Consulting Services
  • Small Business Network Technology Consulting Services Microsoft and Cisco Small Office Support Services

  • ProSight Virtual Hosting Technology Professional
    ProSight Virtual Hosting Specialist

    Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the highest level of availability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting options are built on proven virtualization platforms that enable small businesses with mixed- platform environments to economize significantly on the costs of capital investments, system support, and network management while benefiting from world-class fault tolerance and an unmatched level of vendor independence.

  • Small Business Online Support Services Small Company Support

  • Small Office Network Consulting Companies
    Small Business Security Consulting Company

    Progent is a leader in cost-effectively providing enterprise-class IT help to small businesses. Progent's success in addressing the IT support needs of the historically underserved small business sector is the cumulative outcome of key technical and operational innovations that have eliminated much of the conventional expenses out of managing IT support, added unmatched technical expertise into the IT service system, and significantly accelerated the solution process.

  • Small Business Technical Support Midsize Business PC Consulting

  • Double-Take Backup Integration Support
    24/7 DoubleTake Carbonite Software Availability Troubleshooting

    DoubleTake/Carbonite Software publishes a family of products designed to provide small companies a variety of affordable solutions for backing up and restoring business-critical workloads such as Microsoft Exchange, SQL Server, RIM Blackberry, and SharePoint. Progentís disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite technology into small company IT networks to create an advanced state of availability and disaster recovery capability at a budget-friendly price.

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  • Small Offices System Consultants CISA Certified Security Expert Technology Support Small Business

  • SharePoint Server 2010 Consultant
    SharePoint Server 2010 Support Outsourcing

    Progent's Microsoft consultants can provide affordable remote support and programming services to assist your business to design, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can feature web pages that can function as intranets, extranets, document management applications, wikis, data warehouses, business analytics, enterprise-wide search engines, Visio-driven workflows, and other utilities to promote and improve collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar desktop programs like Excel, Word, PowerPoint, and Project. Progent can assist your business to upgrade from earlier versions of SharePoint or move a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 environment.

  • SonicWall TZ400 Firewall Security Group SonicWall NSA 9450 Firewall Security Firms
  • Specialist Hybrid cloud Hybrid cloud Consultancy
  • Specialist ISA 2006 Firewall 24-7 ISA 2006 Specialist
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  • St Louis Forest Park Top Quality Consulting for Network Support Firms in St. Louis - Seamless Temporary Staff Augmentation Consulting for Computer Support Providers in St. Louis - Transparent Short-Term Support Team Help
  • St Louis Missouri BlackBerry BPS Computer Support Award Winning BlackBerry BPS Networking Consultancy St Louis Missouri

  • Example Application MOM 2005
    MOM 2005 Case Studies

    Before Progentís MOM-based solution, network problems were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses sent by Microsoft Operations Manager, Progent is now able to fix server problems before they becomes serious enough to disrupt network uptime. Because of MOM, Progent can resolve incipient problems before customers know that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class service continuity, security and productivity.

  • St. Louis Offsite Workforce Help Desk Outsourcing Guidance Teleworkers Consulting Services nearby St. Louis - Call Desk Augmentation Expertise St Louis St Charles Jefferson Franklin
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  • 24x7x365 Cisco Video Conferencing Consult
    Polycom ATX Telepresence Consultant Services

    Progent can provide the services of a certified engineer with expertise deploying technology from the major telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, install, upgrade, or maintain a video conferencing environment that preserves your current investment and optimizes the strategic value of your information network. Progent also offers the expertise of infrastructure consultants who can assist businesses of any size to create and maintain a network that provides the performance, reliability, protection, and expandability required to support your video conferencing/telepresence solution.

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  • St. Louis, Missouri On Site service
  • St. Louis, Missouri Integration Specialist St. Louis, MO Consulting Services Company
  • System Center Operations Manager IT Consultants After Hours Microsoft SCOM 2012 Setup and Support

  • Security Firms SonicWall NSSP 12000 Firewall
    SonicWall NSA 6650 Firewall Protect

    Progent's SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design protection into your business practices.

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  • Top Quality Progent Start-Up Business Consultancies Cisco and Microsoft Certified Progent Small Business Small Business Computer Consulting Firm
  • Top Ranked Consultant Linux BSD Small Business Network Consulting Services
  • Top Ranked Engineer Shared Support Desk Shared Help Desk Technology Consulting Services
  • Ubiquiti WiFi access point Professionals Ubiquiti UniFi WiFi Specialists
  • Ubiquiti WiFi access point Remote Troubleshooting 24-7 Wireless Security Computer Engineer
  • Upgrade Help Solaris to Windows Solaris-Windows Upgrade Consulting
  • Server Setup St. Louis
  • Upgrade SQL Server 2008 Upgrade Consultants SQL Server 2008
  • Urgent 3504 wireless controller Integration Services Top 2500 Wireless Controller Online Consulting
  • Windows Server 2016 upgrade Technology Consulting Services Windows Server 2016 Disaster Recovery Troubleshooting
  • Windows Server 2019 Small Business IT Consultant St Louis, MO Immediate Consultancies Windows Server 2012 R2 St Louis, MO

  • Microsoft Certified Partner Exchange Server 2016 Migration Planning Computer Consultants
    Exchange 2016 Migration Planning IT Consultants

    Progent can help your business in any and all phases of your upgrade to Exchange 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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  • CCIE Expert Certified wireless controller Configuration
    Consultant Services Wave 2 Wi-Fi controller

    Progent's certified wireless experts can help your organization to evaluate the benefits of adopting Cisco Wi-Fi controllers to manage Wi-Fi networks of any scale. Progent can assist you to maintain and debug your existing Wi-Fi environment or help you plan and carry out an efficient transition from earlier generation Wi-Fi controllers to current solutions.

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  • Expert Microsoft Certified Consulting Exchange 2016 Migration Planning
    Microsoft Certified Partner Support and Help Exchange Server 2016 Upgrade

    Progent can assist your business in all facets of your migration to Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Windows and Solaris Remote Technical Support Windows, UNIX, Solaris Support Outsourcing
  • Word 2016 Networking Consultant Excel Sparklines Technology Consulting
  • macOS and Windows Technical Support Microsoft VBA for Mac Consulting Services
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