Fast Remote Technical Support for St. Louis Computer Systems
Fast Online Support for St. Louis NetworksFor organizations located in St. Louis or anywhere in Missouri, Progent offers remote support for information systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified consulting experts have provided online troubleshooting to companies in every state in the U.S. (Check out recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-qualified network specialists to handle challenging networking issues, as well as the assistance of CISSP-certified cybersecurity consultants to help with advanced security design and troubleshooting jobs.

Progent's online support engineers offer exceptional value because they have the practical background and are equipped with the advanced technology needed to resolve the majority of network issues quickly. This reduces immediate expenses since service calls require fewer chargeable minutes. Online support also avoids the expense of sending an engineer to your office. Your organization benefits additionally with indirect expenses by minimizing or avoiding network outages and associated losses resulting from business discontinuity, disgruntled clients, unproductive employees, and de-focused executives. Progent's extensive remote technical support know-how is especially important for organizations that rely on public clouds for critical infrastructure or software such as Microsoft Azure, Amazon AWA, or Exchange Online, where onsite tech support may not be an option.

Progent's billing model for online support is structured to stretch your network support dollar. Progent charges by the minute for telephone-based consulting, so you are invoiced only for the services that you receive. Unlike many online support organizations, Progent requires no initialization charge or minimum payments. Progent's per-minute granularity and clean model for pricing avoid situations where quick solutions manage to end up as substantial tabs. Progent's penchant for solving problems quickly means you spends less money.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has mastered an arsenal of customized tools and field-tested processes which promote the highest level of efficiency for remote technical support and troubleshooting for IT networks of all sizes. Progent offers safe Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the engineers of Progent's online support team to communicate with your network remotely without violating system security.

Progent's sophisticated technical support database system maintains detailed records for the support that Progent's customers have been provided. Progent's team consultants have access to the records of services delivered to each Progent client by any Progent engineer. This history of trouble tickets and fixes is structured as a conveniently exploitable proprietary database that enables Progent's remote support experts to share their experiences with the whole team to ensure that the efficiency of Progent's technical support grows daily. Progent's extensive list of accreditations and working associations with major vendors such as Cisco and Microsoft make available additional extensive technical databases and allow fast response from vendors' internal product engineers so Progent's online consulting experts can come up with optimal solutions in the least time.

Remote technical services offered by Progent to customers in St. Louis and throughout the state of Missouri include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, fixed-price services intended to enable small and medium-size organizations to benefit from the same advanced technology deployed by some of the industry's leading corporations. Progent's ProSight suite of network management outsourcing services addresses all critical aspects of information technology including email content filtering, behavioral-based threat defense, automated backup/recovery, network infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis technology to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to automate the entire threat progression including filtering, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge technologies packaged within a single agent managed from a single console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical data, applications and virtual machines that have become lost or damaged due to hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide advanced support to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security companies to provide centralized management and world-class security for all your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, optimize and troubleshoot their connectivity appliances such as switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that need important software patches, or isolating performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT staff and your Progent consultant so that any potential problems can be resolved before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information about your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an objective assessment of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the configuration of your core network devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory environment. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with information security standards, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is intended to evaluate your organization's preparedness to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that meets your business needs. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent offers the services of world-class online consulting professionals for special information technology projects. Progent's charges for longer-term development or consulting tasks are determined based on the qualifications of the consultants assigned. Progent's experience with these special areas of information technology allows customers to complete major initiatives economically and on schedule. Progent's special online engineering services include:

  • Help Desk Support
    Progent's Help Desk service options for companies with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Call Center outsourcing, virtual Help Desk services, and Call Center consulting. Progent's Help Desk Call Center outsourcing support services are a convenient solution for organizations who don't have the resources to build and maintain an in-house Help Desk but who need quick communication with a reliable Call Center with professional phone support as well as the ability to escalate the most challenging tasks to advanced engineers.

    Progentís Virtual Call Center is designed for larger businesses and acts as a seamless reinforcement of your existing Helpdesk resources. Progent's Virtual Help Desk Call Center can act as a an escalation option for complex computer system challenges, or be available in overflow situations when your regular resources are overwhelmed.

    Progent's Help Desk Call Center staff of seasoned network professionals offers your workers in St. Louis or anywhere in the state of Missouri instant assistance from an effective network service resource with extensive background offering phone support and remote diagnostics for computer environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's mission is to earn the Help Desk Call Center the reputation as a solid enabler of company efficiency, and Progent's target is to solve and not just annotate network problems.

  • Applications Support: Education, Programming, and Integration
    Progent's Applications Experts staff can supply phone-based advanced consulting support and education in specific application fields including ERP, MRP, customizing accounting packages, and CRM. Progent also can provide expertise, programming, and training for popular Microsoft business applications including Microsoft CRM, Project, Office 365 Word, and Office 365 Excel. To learn additional information about Progent's expertise, customization, and education services, go to Progent's Applications Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS networks that incorporate Linux, Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent offers businesses in St. Louis, or anywhere in the state of Missouri, online IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM) consulting and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune SCOM to accommodate your business so that your computer maintenance is proactive rather than reactive. By spotting possible issues before they result in crashes, remote monitoring can head off inconvenient and expensive service failures. Progent can also use system monitoring products like Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or systems that incorporate a combination of platforms.
How Your St. Louis Company Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency remote expertise with Microsoft Windows, Apple macOS and OS X, or Linux environments, visit Progent's Urgent Remote Help, call 1-800-993-9400, or visit Contact Progent. For offices and new ventures in St. Louis or anywhere in the state of Missouri, Progent's phone-based network support engineers are ready to provide professional and economical system help the instant your business needs it. Long experience offering remote tech support has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to develop high-end troubleshooting capability and to fine tune remote connectivity technology to repair network problems quickly while avoiding the expense and lost time that comes with on-site support calls.

Even if your St. Louis office relies on a regular independent support technician or employs an in-house IT staff that can handle typical computer problems, Progentís Microsoft and Cisco certified engineers can still provide a convenient and transparent virtual expansion of your local resources for situations when your regular IT support personnel either don't have the availability or the experience to solve unexpected network crises or especially complicated integration projects.

Features of Progent's Remote Network Support for St. Louis
Progent's online support, remote repair, network security consulting, and network administration services give businesses in St. Louis or throughout the state of Missouri unparalleled leverage for your IT budget. Whether you need one-time phone help and Internet-based troubleshooting or ongoing Help Desk Call Center support and system administration, Progent's experts can provide your business world class IT support while allowing you to avoid the cost and hassle of running a full-service internal IT staff. Highlights of Progent's online help program include:

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, depth of IT expertise, fine tuned support software, and understanding of corporate IT allow companies to avoid the limitations of excessive dependence on smaller service firms, individual freelance service providers, or limited internal resources.

Progent adds value by providing:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry experience, at the forefront of network service, performing a broad variety of technical tasks for a large array of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting staff. This ensures that you get not just world-class technical help, but also a consultant with proven methods for using computer knowledge to repair real-world IT problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for phone support and in-person visits by the minute. As a result, you owe only for delivered support. Progent does not demand a higher rate for after-hours or urgent support, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for support services provided during regular working hours. Many support organizations impose substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big bills for quick fixes so you won't be tempted to permit less critical problems to fester.

  • Full Documentation of Delivered Services
    Progent has developed a sophisticated service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or local service firms who offer scant documentation or details of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support reports transmitted by each staff member to each customer. The discipline of detailing and archiving support activity allows more effective support and avoids a slew of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.

  • Automated Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only support firms to offer round-the-clock remote monitoring services powered by Microsoft Operations Manager. MS System Center Operations Manager allows your computer maintenance to be anticipatory rather than reactive. By anticipating potential issues before they result in lost productivity, system monitoring can save your IT network from stressful and costly service losses.
How Does My Business Start Receiving Online Network Support from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network help, visit Immediate Online Support.


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Progent's CCIE-certified networking experts have extensive background helping ISPs to architect, deploy, manage, tune, and troubleshoot high-availability, extensible network environments appropriate for public networks.

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Progent's compensation model is built on revenue sharing, so just like being a freelance contractor, your earnings are directly driven by your generated revenue. Certain Progent consultants stress quality of life and elect to work at a more relaxed pace, utilizing our self-determined schedule to pursue personal pursuits like hiking, car racing, snow boarding, fishing, vacations, or sharing private time with relatives and friends. Other consultants use the chance to earn big dollars via hard work and extended days. Progent completely supports either end of the spectrum plus any point in the middle.

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System Center Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows secure end-user self service, and delivers a common point of control for administering multi-OS networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can help businesses of any size with any aspect of planning, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.

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Progent's service specialists in Apple OS X and Windows technology can help you combine Mac and Windows computers into seamless networks with full sharing and collaboration support. Allowing efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Windows and Macintosh service makes it possible to offer expert assistance to businesses that rely on these technologies to keep their strategic edge. Progent's consultants can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.

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Our compensation model is based on contribution, so similar to working as an independent consultant, your income is entirely tied to your generated revenue. Some of our consultants stress lifestyle issues and elect to work at an easy pace, using our self-determined schedule to follow individual enthusiasms such as mountain biking, motorcycle racing, skiing, fishing, travel, or spending private time with family and acquaintances. Other consultants take advantage of the chance to earn big dollars via lots of work and extended days. Progent completely supports both sides of the spectrum plus everything in between.

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Fault-tolerant Failover Clustered Servers Integration Services
Microsoft Windows Failover Cluster Consultants

The cluster technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is radically redesigned to streamline the installation, configuration, and maintenance of server clusters that offer improved levels of network availability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster Validation, easier configuration and installation, unified cluster administration, redesigned cluster infrastructure for increased availability, better protection and quorum structure, elimination of failure points, greater disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help your company assess the business benefits of Windows clustering, design and implement a deployment, educate your IT staff to manage your cluster environment, provide ongoing consulting and support services, and create and test a workplace recovery procedure.

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Microsoft Windows 10 ADK Consultants Microsoft Windows 10 Configuration Manager Services
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SMS Server 2003 Upgrade Specialists
Microsoft Experts SMS 2003 Upgrade Network Consultants

Progentís Microsoft certified consultants offer small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver important software rapidly and reliably to specified users, lower software expense and stay compliant by determining usage profiles, enhance Windows protection by increasing your awareness of weak points and by delivering critical patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by efficiently exploiting the administrative capabilities incorporated into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and asset tracking management including software and hardware inventory.

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Active Directory Health Check Consulting Services
Network Health Reports Consultants

Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to get an unbiased assessment of the health of their information system. Powered by some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable and safer AD environment. Both versions also provide the long-term advantages of state-of-the-art remote network monitoring and management technology. These benefits can include easier network management, better compliance with government and industry security requirements, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and increased uptime.

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SQL Server 2012 Migration Computer Consulting
SQL Server Management Studio Support Outsourcing

Progent offers the expertise of certified engineers and seasoned software programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and certified security professionals to assist you to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define an efficient and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012.

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Azure hybrid cloud integration Consultant
Azure and Dynamics GP Programming Company

Progent can assist you with every stage of Microsoft Azure migration such as requirements definition, readiness assessment, solution architecture, pre-production testing, implementation, centralized management, performance optimization, software license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your clients can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure services.

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Microsoft Windows Server 2012 R2 Online Support
Windows Server 2012R2 Configuration Manager Professionals

Progent's Microsoft-certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support team, create an enterprise-wide security strategy, automate IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.

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Solaris Consultant
Solaris Consult

Progent's Solaris family consulting services provide small companies and developers help with administering and maintaining Sun Solaris systems that operate with Microsoft-powered networks. Progent offers your business contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of expertise provides you with a convenient single consulting firm to help you create and manage a secure and robust mixed-platform network and communications environment that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

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64-bit Server Online Technical Support
Consultants for 64-bit Server

Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and repair a network-wide migration to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the key 32-bit programs that you intend to retain as well as the latest 64-bit editions of software you plan to run.

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Windows 8.1 BitLocker Network Management Services
Microsoft Windows Specialist

Microsoft Windows 8.1 is engineered to power devices ranging from smart phones and tablets to power-user desktops. An abundance of innovative capabilities, such as its touchscreen interface and iconic live tiles GUI, offer a wide range of advantages for organizations who know how to put them to work. Progent's Windows experts can help bring your business up the learning curve with Microsoft Windows 8.1 and show you how to derive significant business value from the product's many technical enhancements.

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ProSight Private Cloud Hosting Services Professional ProSight Virtual Hosting Consultant Services
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Red Hat Linux, Sun Solaris, UNIX Configuration Gentoo Linux, Solaris, UNIX Information Technology Consulting
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Apple Mac and Windows Integration Services
Network Engineer for Apple macOS and Windows

Progent's service experts in Mac and Windows technology can help you combine Mac and Windows computers into cohesive environments with resource sharing and collaboration functionality. Allowing productive co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Apple service makes it possible to offer world class support to companies that depend on these platforms to maintain their competitive advantage. Progent can also assist you to interface Apple's iPhones and iPads with your Windows network.

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SQL Server 2012 Computer Consultant Microsoft SQL 2008 Information Technology Consultants
SQL Server 2017 High Availability Technical Support Services SQL Server 2017 Reporting Services Support and Setup
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Recruit Network Consultant Career

If you are a network consultant with system support experience, joining Progent and helping Progent's customers will expand your skills through interaction with our team of mutually supportive, high-output consulting experts. Progent's focus on offering network expertise and technical help to small companies will give you the opportunity to consult closely with business leaders and add tangibly to the growth of exciting organizations. Also, Progent's virtual office environment provides the most advanced technology for remote service and wireless access to help you to deliver speedy fixes when you troubleshoot mission-critical issues.

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Exchange 2016 Security Support and Integration
Exchange 2016 Upgrade Technical Consultant

Progent can help you in any and all phases of your migration to Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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64-bit Upgrade Online Troubleshooting
Specialist for 64-bit Computing

Progentís Microsoft-certified consultants can help your organization to enhance your workstations from 32 to 64 bits. Progent can help your company to understand the risks and advantages of migrating to 64-bit PC desktop computing, plan an affordable upgrade process that reduces operational interruptions, and offer inexpensive, professional remote help to aid your organization to install 64-bit desktop operating systems and application software on your current hardware.

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Technology Consulting for Dynamics GP/Great Plains
Microsoft Certified Partner Great Plains Migration Setup and Support

Microsoft Dynamics GP/Great Plains allows you to expand and control your company better by delivering deep access to decision-driving data and a fast return on investment. Microsoft Dynamics GP confers important productivity benefits including its ability to expand the reach of your organization, manage your financials, automate financial operations, unify procedures across your company, improve inventory control, increase order accuracy, grow revenue and minimize turnaround time, and maximize cash flow. Progent can help you set up and manage a reliable, secure server and communications infrastructure to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to make sure you reap the full benefits of your Microsoft Dynamics GP software.

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Office Excel 2007 Consulting
Consulting Services for Excel 2016

Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad variety of remote services to help your organization to design, develop, pilot test, install, administer, and debug business applications powered by any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to migrate your existing Excel applications to the newest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between different releases of Excel. Progent can provide as-needed help to clients looking for a quick solution to a stubborn problem related to Excel and Progent can also provide full project management services for upgrading or developing line-of-business applications based on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the needs of individuals or groups.

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Chief Information Officer Network Consultants
Part-Time CIO Remote Troubleshooting

Progent can supply small businesses with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy sensible technology to improve business operations so they match better with your business goals. Your company can develop and install a well conceived IT plan without absorbing the expense of a full-time senior IT executive.

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Dynamics GP/Great Plains On-site Technical Support
Dynamics GP Great Plains Software Online Consulting

Microsoft Dynamics GP 2010 financial software is a full-featured business management and analytics solution that integrates information and processes throughout your company, communicates easily with other solutions, and brings together workers, clients and suppliers unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can show you how to install and manage a robust, secure server and network environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company exploit the full power of Microsoft Dynamics GP/Great Plains 2010.

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Consultant Services for ProSight Spam Filtering Services
ProSight Email Data Leakage Prevention Consulting

Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver web-based management and comprehensive security for all your inbound and outbound email. The hybrid architecture of ProSight Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.

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Engineers for Signature-matching Virus Protection
Modern Network Security IT Consultant

ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning tools to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely evade legacy signature-based AV tools. ProSight ASM protects local and cloud resources and offers a unified platform to manage the entire threat lifecycle including blocking, detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats.

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Sun Solaris Remote Consulting Services Engineer for Solaris Remote
Windows 8.1 Security Online Support Services
Windows 8.1 Engineer

Progent's Microsoft-certified experts can deliver a variety of technical services to assist organizations of any size to install, manage, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to set up testing labs to evaluate Windows 8.1 and develop and manage Windows 8.1 migration plans based on industry best practices.

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CIO Integration Services
Computer Engineer for CIO

Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer who can provide a broad perspective to help your company select and support IT solutions to meet your present needs and that can be a firm basis for your growth. Progent's part-time CIO consulting services offer economic leverage to companies who want to maximize the impact of their network investment but who are without the budget or unwilling to add one more high-level position to their full-time staff. Because Progent is vendor-neutral, with a large team of consultants certified to support all leading OS platforms and networking technologies plus a wide range and application software, Progent is in an ideal situation to provide objective recommendations along with advanced technical help for creating IT solutions that match the particular needs of your business.

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Firewall Cybersecurity Organizations
Check Point Security Evaluation

For small and midsize companies, network security and compliance can be excessively complicated to stay ahead of but too dangerous to overlook. The world's largest enterprises have been hacked, and the leading cloud services have occasionally been taken down. It looks as though there's no place to run. Progent makes it affordable for small and midsize businesses to implement vital security tasks successfully by offering the advantage of billable time to the closest minute without any minimum billing for remote help. You have access to a seasoned computer expert to provide just the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a comprehensive security plan.

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Case Study for Operations Manager
Case Study for Microsoft Operations Manager

Before Progentís Microsoft Operations Manager solution, network problems were handled reactively, after users complained about them. With the benefit of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to anticipate system problems before they grow to be serious enough to disrupt network uptime. Thanks to MOM, Progent can resolve looming problems before clients know that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class reliability, safety and performance.

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Microsoft ISA Server Consulting
Microsoft Firewall Online Consulting

Progent's certified ISA Server consultants have long experience configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

Windows 2008 Server Configure Windows Small Business Network Consulting Companies
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Windows Server 2008 R2 Support and Setup Engineer for Windows 2008
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Consulting Services for IT Support Outsourcing
IT Outsourcing Engineer

Progent is organized deliver in-depth online consulting for all major technical areas common to todayís small business IT networks and offers an array of strategic, on-demand services including a temporary Chief Information Officer to provide advanced planning and negotiating capability, a Call Center for help desk support, proactive server monitoring, spam/virus filtering as an outside-the-firewall service, project management for critical initiatives such as site moves oroperating system upgrades, connectivity consultants for building and maintaining high-performance and reliable network infrastructure, certified security engineers to verify data protection and regulatory compliance, disaster recovery experts to design and document business continuity plans, and software developers to write, enhance, or repair mission-critical application programs.

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Wireless LAN Engineer 802.11ac Wi-Fi Network Network Consultant
SQL Server 2008 Outsourcing
Microsoft Experts SQL 2008 Analysis Services Consulting

Progent's Microsoft-Premier SQL Server consultants offer a range of support services to help small and midsize companies to design, deploy, manage, and troubleshoot Microsoft SQL Server 2008 systems in order to receive the optimum competitive benefit from this advanced information management technology. Also, Progent offers expertise for system architecture, enterprise-wide protection, and application programming to optimize the business advantage of your SQL Server 2008 network.

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