Fast Phone Consulting for St. Louis UNIX, Linux, or Solaris NetworksFor small businesses located in St. Louis or anywhere in Missouri, Progent offers help for computer systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX and Microsoft technology. Progent has delivered online support to companies in every state in the U.S. (See Progent's customer recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers for complex infrastructure problems, as well as the services of CISSP-accredited security engineers to handle advanced security design and disaster recovery planning.

Progent's remote support engineers represent excellent leverage because they are equipped with the real-world experience and the sophisticated tools to solve the majority of network issues quickly. This reduces direct expenses since solutions accumulate fewer chargeable minutes. Remote help also eliminates the cost of sending a consultant to your site. Your company benefits even more in incidental expenses by minimizing or eliminating system downtime and related losses resulting from business disruption, disgruntled clients, idle employees, and distracted executives.

Progent's pricing model for remote support is structured to get the most out of your IT service investment. Progent charges on a per-minute basis for phone assistance, so you are billed just for the support that you actually get. Unlike many remote support firms, Progent imposes no initialization fee or minimum job duration. Progent's one-minute granularity and clean model for pricing do away with situations where fast fixes manage to turn into big invoices. Progent's skill at handling technical issues efficiently results in your business conserving money.

Progent's Online Support Tools
Over the years, Progent has refined an array of optimized tools and field-tested methodologies which allow the maximum level of efficiency for online technical support and troubleshooting for small company IT systems. Progent offers safe VPN support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN connectivity enables the engineers of Progent's online support team to interface to your system without compromising corporate security.

Progent's sophisticated technical support reporting application includes extensive histories describing all service that Progent's clients have received. Progent's authorized service personnel have access to the specifics of all help delivered to each client by any Progent engineer. This database of anomalies and responses is structured as an easily retrievable internal knowledge base that allows Progent's online support engineers to share their knowledge company-wide to make sure that the effectiveness of Progent's support grows over time. Progent's advanced certifications and close associations with important vendors such as Cisco and Microsoft permit access to additional extensive technical support databases and allow fast response from vendors' internal support staff so Progent's online consulting specialists can come up with the best solutions promptly.

Initiate Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Help from Progent
To access Progent's remote support in St. Louis or anywhere in Missouri or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network support, go to Immediate Emergency Support.

Remote Technical Services Offered Progent
Progent's remote support engineers possess credentials in a comprehensive array of disciplines. This breadth of IT skills permits Progent's consultants to tackle practically any emergency likely to occur in a small or midsize business network. Certifications held by Progent support experts in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional, and Design Associate.

To provide assistance to customers with mixed-OS environments, Progent also offers the services of engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Online technical support services provided by Progent to small businesses in St. Louis and throughout the state of Missouri include:

  • UNIX/Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services cover a broad spectrum of computer technology including system architecture, email systems, system and process security, UNIX/Linux and Windows coexistence, VMware products for server hardware consolidation and simplified administration, and migration from older systems to current Windows or Linux-powered solutions. Progent's group-oriented approach to solving network problems enables quick escalation, when required, to consultants with appropriate expertise to handle challenging situations. This expedites repair of critical problems, reduces lost productivity, and cuts support expense.

    Progent's UNIX/Linux consultants can offer emergency phone-based help for resolving anomalies within UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX including:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco CCIE for High-level Network Problem Solving
    Cisco Engineers for St. Louis, MissouriThe Cisco Certified Internetwork Expert certification is the highest recognition for network infrastructure professionals, and validates a person's network technology knowledge at the expert level. Cisco CCIEs can handle the most difficult challenges associated with network design, installation, maintenance, security, and problem solving. Cisco qualified CCIEs operate with the highest priority with Cisco's internal product support engineers in isolating problems with Cisco IOS Software network administration utilities and coming up with alternate approaches or locating program patches. CCIEs are an excellent cost-effectiveness since their depth of experience allows them to fix the most complex problems quickly. In many cases, less qualified engineers can wrestle for hours or days with the same problems that a Cisco CCIE can resolve in a few minutes. Few service organizations make Cisco-qualified CCIEs available to help small and mid-size businesses. Progent can provide quick phone contact with a CCIE so you can receive urgent support for serious network infrastructure problems that are lowering business efficiency but are beyond the scope of your ordinary IT support providers. Progent's Cisco CCIE engineers can connect to your network using advanced on-line support technology to provide quick, safe, and economical diagnosis and remediation. Progent's Cisco-qualified CCIEs can provide assistance with all of Cisco's top-selling selection of connectivity appliances such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as Virtual Private Network solutions.

  • Certified MS Windows Expertise
    Windows Support for St. Louis, MissouriProgent's Microsoft-expert online support engineers can deliver computer repair and IT help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting engineers who can assist your company with a wide variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2016 migration, Exchange 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint 2016 migration and hybrid integration consulting, SharePoint Server 2013 application development, Microsoft Skype for Business migration consulting, Lync Server 2013 management and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring, Project Server planning, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

    Progent in addition offers a broad range of remote desktop support services such as Windows 7 migration, upgrading to 64-bit desktop software, integrating Office 2010, and automating PC desktop image creation.

  • CISSP and ISSAP Certified System Security Experts
    CISSP Premier System Security Specialists for St. Louis, MissouriProgent's certified CISSP and ISSAP network security engineers can provide a variety of security services that can bolster the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against assaults or help you to recover rapidly after a serious penetration. Security services available from Progent cover comprehensive network security evaluation utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds tools and Nikto; fast recuperation from virus and worm assaults; integrating firewalls; designing secure architectures for remote and mobile connectivity; protecting your messaging system against viruses, spam and DHA attacks; and initiating 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting to help companies of any size connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to design and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine physical resources as well as cloud services. To help you to incorporate cloud services with networks, Progent offers a range of public cloud migration services such as Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience delivering advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Special Consulting Programs Offered by Progent
Progent can provide the services of world-class remote consulting professionals for contract IT projects that small companies often need. Progent's charges for ongoing consulting tasks are set according to the level of expertise of the consultants involved. Progent's experience with these important fields of computer technology enables clients to complete critical projects economically and on schedule. Progent's special online engineering services include:
  • Help Desk Expertise
    Progent's Call Center support programs for small businesses with environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Helpdesk services, and Help Desk operations consulting. Progent's Call Center outsourcing services are designed for small businesses who don't have the money or time to create an in-house Help Desk but who require fast access to a dependable Call Center with professional telephone support plus the available expertise to escalate the most challenging trouble tickets to advanced engineers.

    Progentís Virtual Help Desk Call Center is designed for larger companies and acts as a seamless reinforcement of your established Helpdesk team. Progent's Virtual Help Desk Call Center can operate as an escalation resource for the most difficult network challenges, or be available in hectic situations when your ordinary support engineers are overwhelmed.

    Progent's Help Desk consulting expertise can assist you in establishing an efficient new Help Desk Call Center or enhancing your established organization, evaluating or customizing Help Desk software products to address the particular requirements of your business, or providing temporary online staff to work with your in-house Call Center team to deal with high-demand scenarios such as software transitions, mass updates, or installing new business software.

    Progent's Help Desk Call Center team of seasoned network consultants offers your workers in St. Louis or anywhere in the state of Missouri instant assistance from an effective technical support resource with extensive background providing phone help and online diagnostics for computer environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Call Center perception as a key driver of business success, and Progent's policy is to resolve and not just document network issues.

  • Applications Support: Education, Custom Development, and Integration
    Progent's Applications Experts Group can supply remote and in-depth engineering support and education in key application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, customization, and education for familiar Microsoft applications such as CRM, Project, Microsoft Word, and Microsoft Office Excel. To read more information concerning Progent's consulting, custom development, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

    Progent's Apple Mac consultants can promote the creative facets of Mac systems by delivering remote help support and training in imaging, audio, and video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's consultants can also assist you with special projects like capturing or digitizing audio/video or setting up an audio/video post production facility.

    Online Network Monitoring Services
    Progent can provide companies in St. Louis, or anywhere in the state of Missouri, online network and server monitoring support based on Microsoft System Center Operations Manager network monitoring and reporting, enhanced by Progent to accommodate your business so your network support is proactive rather than reactive. By detecting possible issues before they expand into network outages, automated monitoring can minimize disruptive and costly network breakdowns. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft systems, or networks powered by a combination of operating systems.

How Your St. Louis Business Can Contact Progent's Online Service Professionals
To contact Progent about emergency online help with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or go to Contact Progent.

St. Louis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the St. Louis Metro Area.

St. Louis Onsite IT Consulting
Progent locations in the St. Louis Metro Area

City Street Address Contact Information
St. Louis 231 S Bemiston
Suite 800
Clayton, Missouri 63105
Sales Phone: 314-300-3454

Link: St. Louis Network Support Services

An index of content::

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Progentís IT outsourcing services offer affordable network support for small organizations. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or building a web-based business solution, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, allowing network service budgets to increase in a more moderate and manageable fashion than is possible by building up a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you create a secure and robust network foundation for your vital applications based on Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.

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Progent's Microsoft-certified Windows Server 2000 experts can provide network help and IT consulting services for the complete line of Microsoft .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and support offerings include network planning, installation, project management, on-site and off-site technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

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E-Mail Guard from Postini provides constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support specialist. If your business is too small to qualify for a regular Postini license, you can still get access to Postiniís Perimeter Manager technology through Progentís E-Mail Guard antispam and virus protection aggregation offering. Progentís expert email protection professionals can help you devise an email safety strategy that features spam filtering and anti-virus services and policies.

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Progent can provide expert remote consulting to help organizations integrate their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize local resources as well as public cloud services. To help you to incorporate public clouds with networks, Progent can provide a variety of cloud migration support services such as Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience providing advanced consulting services remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.

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Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

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Nexus series switches are intended to provide the speed, expandability, dependability, virtualization support, density, data protection and manageability needed to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting services to help your IT staff to create an optimal network architecture, build test environments to validate your network design, install and configure Nexus switches, create and enforce appropriate policies, run security and compliance tests, configure proactive monitoring, consolidate network resources through virtualization, troubleshoot switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the advanced high-availability (HA) capabilities incorporated into Cisco's Nexus products. Progent's consultants can also assist you to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.

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Consulting for Security Information and Event Management
Security Incident Response Engineer

GIAC was established in 1999 to certify the knowledge of IT security experts. GIAC certifications are recognized by companies and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with any of the network security capabilities addressed under GIAC certification including evaluating network security mechanisms, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

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64-bit Processing Consultant
64-bit Upgrade Engineer

Progentís Microsoft-expert consultants can assist you to enhance your workstations from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of migrating to 64-bit desktop processing, design an affordable migration process that reduces operational interruptions, and provide economical, professional remote support to aid you to configure 64-bit PC desktop operating systems and application programs on your existing computers.

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HP Data Protector Consult
VMware VDP Backup, Specialist

Progent can provide affordable remote support from IT engineers with expertise in a broad range of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent can provide help for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can assist you to deploy, upgrade, or troubleshoot backup/restore systems for a variety of environments such as local, edge to datacenter, cloud, or hybrid.

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VirtualPC for Apple Mac Engineer
VirtualPC for Apple Mac Remote Consulting

For companies with a mix of Mac and Windows desktops, there are two basic solutions for using Windows-dependent software on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect an Apple Mac to a networked Microsoft Windows-based computer to use Microsoft Windows programs and access network resources. Virtual PC for Apple Mac simulates Windows on an Apple Mac computer so you are able to use Windows programs directly. Progent's macOS and Mac OS X technology consultants can assist your business to manage these solutions for using Windows software on your Apple Macs and can in addition help your business to evaluate and configure third-party products for Windows PC simulation.

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ISA 2006 On-site Technical Support
ISA Server 2006 Computer Engineer

Application Publishing with ISA Server 2006 provides greater protection of intranet resources while supporting increased productivity by making these resources accessible to legitimate remote or mobile users. ISA Server 2006 helps protect corporate applications, services, and information across all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert ISA Server 2006 consultants can show you how to plan, install, set up, and support Internet Security and Acceleration Server on your network so your business achieves a smart and affordable combination of protection, convenience, and performance.

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Expert Microsoft Certified SCCM 2007 Device Management Remote Troubleshooting
Microsoft Expert Setup and Support for SCCM 2007

Progent can assist your business to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve compliance, and boost productivity by making sure that operating systems and applications are always up to date, tracking licensing, and monitoring resource usage patterns so you can make informed buying decisions. When your organization is ready to update your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.

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Check Point UTM-1 Firewall Technology Consulting Services

Progent's Check Point consultants can show you how to select and configure Check Point Software Firewall software and hardware powered by Check Point Software's technology to offer an affordable and efficient security solution for your business network. Progent can also show you how to configure other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and provide a single source for on-going technical support, maintenance, education, and design services.

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SharePoint Excel Services On-site Technical Support SharePoint Server 2010 Engineer
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Network Assessments for Cisco Switch

Progent's Cisco certified networking experts have extensive background helping Internet Service Providers to architect, deploy, manage, tune, and troubleshoot high-availability, extensible network environments suitable for public networks.

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Microsoft Lync Server Instant Messaging Onsite Technical Support

Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of any size to create a manageable and secure communications ecosystem that supports a BYOD computing style with IM, presence, audio/video and web conferencing with app sharing, as well as IP-based and PSTN telephony across a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or mixed topology suitable for your current and long-term plans, implement Lync 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your management staff and users. Progent has in-depth expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.

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South Carolina Professional Computer Consultation for Columbia South Carolina
Specialist Gentoo Linux, Sun Solaris, UNIX Consultant Services
SCOPIA Video Conferencing Professional
Radvision Telepresence Engineer

Progent offers the expertise of a senior consultant with extensive experience configuring, managing, and enhancing telepresence systems from top-tier vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your internal network support team, your ISP, and your video conferencing technology supplier to help your company maximize the strategic value of your telepresence ecosystem.

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Consultant Services for Dynamics GP SSAS
Dynamics GP Refreshable Excel Reports Programming Companies

Microsoft Dynamics GP/Great Plains software offers analytics and reporting capabilities that allow you to monitor all operations, revenues and expenses, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can enable you to design reports that allow you to understand your business more thoroughly, converting uncooked data into useful business information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to deliver specialized line-of-business application development and eCommerce applications that work seamlessly with Dynamics GP/Great Plains.

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Anti-Virus Support and Integration

E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the protection and management of company email by offering continually updated spam and virus blocking, policy administration, content filtering, and protection against email-borne directory harvesting and denial of service attacks. E-Mail Guard also includes tracking, administration and reporting tools as well as outgoing email filtering to let you repair your email environment and specify and enforce company email policy.

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Online Support for Meraki MR32 Access Point
Meraki MR30H Access Point Online Technical Support

Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for unified management.

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Windows Server 2019 Disaster Recovery Network Consultants
Windows Server 2019 Cluster Operating System Rolling Upgrade Online Support Services

Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.

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Top Rated IT Management for Exchange Server 2007 in Glendale, CA Specialist for Microsoft Exchange 2010
Microsoft Exchange Server 2016 Upgrade Planning Technology Consulting
Remote Technical Support for Exchange Server 2016 Upgrade

Progent can assist you in all phases of your migration to Exchange 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Progent's UNIX family consulting services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient one-stop source to show you how to create and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.

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Mission Critical Environment Engineer

Progentís Disaster Recovery/Business Continuity specialists have in-depth experience assisting small and mid-size organizations to reduce network downtime by offering affordable online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity experts can help your company to plan and validate an efficient business continuity strategy that matches your business needs and IT budget. Progentís disaster recovery engineers can assist you to architect, implement, and maintain resilient technologies including non-stop Internet connectivity, virtualization, clustering, load balancing, transparent off-site backup, and geographically dispersed hot backup centers.

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Consultancy for High-Availability Data Centers
Fault Tolerant Internet Data Center Professionals

Progent's Data Center consultants can show you how to identify fault-tolerant data centers that meet the specific needs of your company. High availability off-site data centers are particularly appealing to small companies because of their affordability and convenience compared to taking a do-it-yourself approach. Trying to build an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent can show you how to get all the advantages of non-stop data centers and 24x7 colo sites by providing a complete array of engineering and support services.

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Information Technology Consulting for Access to External Support Databases
Best Practices Technical Support Group

Progentís team of Microsoft and Cisco Premier consultants average more than ten years of real-world professional experience, at the forefront of IT service, executing a broad variety of technical tasks for a large mix of businesses. Every Progent support professional shares a refined set of individual best practices which are incorporated into shared leading practices training that Progent teaches its consulting team. This ensures that you get not only world-class technical skills, but also a support engineer with proven methods for applying technical knowledge to solve actual network problems efficiently.

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SIP Migration Integration
SIP Trunk Failover IT Consultant

Progent's Cisco CCIE-certified SIP integration consultants can assist your business to design, integrate, maintain, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-based SIP trunks and can provide cost-effective remote or onsite support to assist you to move efficiently to a productive unified communications network that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for connectivity to a SIP-based IP PSTN trunk.