Fast Online Technical Support for St. Louis UNIX, Linux, or Solaris NetworksFor small companies in St. Louis or anywhere in Missouri, Progent provides technical support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX and Microsoft Windows technology. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States. (See Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers for challenging infrastructure issues, as well as the services of CISA and CISSP-accredited security engineers to handle advanced security design and disaster recovery planning.

Progent's remote support services offer exceptional value due to the fact that they have the practical background and the sophisticated tools to solve most information system problems rapidly. This lowers direct expenses because service calls take up a smaller number of chargeable consulting minutes. Online help also eliminates the cost of sending an engineer to your site. Your company saves even more in incidental expenses by reducing or avoiding network outages and related costs stemming from business discontinuity, disgruntled clients, unproductive workers, and de-focused executives.

Progent's billing policy for remote help is structured to maximize the impact of your IT service dollar. Progent charges per minute for telephone-based consulting, so you are invoiced just for the support that you receive. Unlike typical remote service companies, Progent asks for no initialization charge or minimum payments. Progent's one-minute granularity and simple model for billing eliminate situations where fast repairs manage to end up as big bills. Progent's penchant for dealing with problems quickly translates into your business spending less cash.

Progent's Online Technical Support Tools
Over time, Progent has developed an array of optimized technologies and field-proven processes which promote the maximum degree of efficiency for online engineering help and troubleshooting for small business computer systems. Progent provides protected VPN support for gateways from multiple leading sources including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Protected VPN connectivity permits the engineers of Progent's online support team to communicate with your company's network remotely without violating corporate security.

Progent's advanced customer support reporting system stores comprehensive records for the service that Progent's customers have received. Progent's authorized consultants have access to the specifics of services delivered to each Progent customer by every consultant. This archive of trouble tickets and solutions is structured as a quickly retrievable internal database that permits Progent's remote technical experts to communicate their experiences with the whole team to make sure that the efficiency of Progent's support grows daily. Progent's advanced certifications and close associations with important vendors such as Cisco and Microsoft make available other extensive technical knowledge bases and permit quick access to vendors' in-house product engineers with the result that Progent's remote service specialists can arrive at the most efficient resolutions promptly.

Initiate Remote UNIX, Linux, Sun Solaris, or macOS and OS X Computer Help from Progent
To access Progent's remote services in St. Louis or anywhere in Missouri or to find out additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent need for network help, go to Immediate Urgent Support.

Phone-based Support Services Provided by Progent
Progent's phone-based technical support professionals have credentials in an extensive array of disciplines. This broad range of capability enables Progent's consultants to handle almost any crisis likely to occur in a small company network. Certifications earned by Progent support experts in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications earned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, and Design Professional.

To help companies with multi-OS environments, Progent also provides access to consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.

Online support services provided by Progent to customers in St. Louis and throughout the state of Missouri include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based consulting services cover a broad array of computer technology including network architecture, email systems, network and operational security, UNIX/Linux and Windows integration, virtual server products for server hardware consolidation and easy management, and migration from older applications to the latest MS Windows or Linux environments. Progent's group-based approach to resolving technical issues enables fast escalation, if necessary, to consultants with appropriate expertise to tackle challenging scenarios. This accelerates repair of urgent problems, reduces lost productivity, and lowers support costs.

    Progent's UNIX and Linux consultants can provide urgent phone-based help for resolving problems within UNIX/Linux systems powered by popular derivatives of UNIX including:

    Important Linux versions for which Progent offers expertise include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
    Cisco Infrastructure Engineers for St. Louis, MissouriThe Cisco CCIE credential is the top accreditation for networking professionals, and indicates a person's networking skills at the master level. CCIEs can deal with the most complex issues occurring in network design, integration, maintenance, security, and repair. Cisco CCIEs can cooperate closely with Cisco's internal engineers in isolating anomalies with IOS Software network management utilities and coming up with workarounds or locating software patches. Cisco CCIEs are an exceptional value because their deep experience enables them to solve even the most complex problems rapidly. In common instances, less experienced service providers can wrestle for hours or days with the same tasks that a Cisco-qualified CCIE can resolve in a few minutes. Few consulting firms make CCIEs accessible to help small and mid-size companies. Progent offers fast phone access to a Cisco CCIE so your company can receive urgent support for complex network issues that are impacting worker productivity but are not within the comfort zone of your regular network maintenance resources. Progent's Cisco-qualified CCIE consultants can tie into your network by means of sophisticated on-line troubleshooting tools in order to perform fast, secure, and economical analysis and remediation. Progent's Cisco-qualified CCIEs can provide consulting for all of Cisco's popular family of connectivity devices including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points, Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst family switches, plus Virtual Private Network (VPN) technology.

  • Certified Microsoft Windows Expertise
    MS Windows Expertise for St. Louis, MissouriProgent's Microsoft-certified remote support engineers offer computer system troubleshooting and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of consulting professionals who can help you with a broad variety of platform support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint 2016 migration and hybrid deployment consulting services, SharePoint 2019 design and deployment, Microsoft Skype for Business Server migration consulting, Microsoft Lync Server management and Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows Essentials cloud integration.

    Progent also can deliver a wide range of online desktop support and troubleshooting services such as Windows 7 migration help, upgrading to 64-bit workstation software, integrating Office 2010, and automating Business Desktop Deployment.

  • CISM and CISSP Certified System Security Consultants
    CISSP Certified System Security Consultants for St. Louis, MissouriProgent's accredited CISSP and ISSAP network security engineers offer a variety of security services to bolster the protection of your UNIX, Linux, Solaris, Mac or Windows environment against assaults or help your company to recuperate quickly following a damaging breach. Security consulting services available from Progent include: comprehensive security audits using tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Nikto; rapid recovery from virus and worm attacks; configuring firewalls; building safe techniques for remote and mobile communication; defending your email system against spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote consulting support to help businesses of any size integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that combine physical IT assets as well as cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of public cloud migration services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Additional Support Programs Available from Progent
Progent offers the skills of seasoned remote consulting professionals for special IT projects that small companies frequently need. Billing rates for longer-term development or consulting projects are set based on the qualifications of the consultants assigned. Progent's experience with these important fields of information technology allows customers to execute major initiatives within budget and on time. Progent's special online consulting solutions include:
  • Help Desk Services
    Progent's Call Center support alternatives for small businesses with networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Standard Call Center support services are intended for small companies who don't have the budget to assemble and manage an internal Help Desk but who want fast communication with an effective Help Desk Call Center with proficient phone support as well as the technical depth to escalate complex tasks to advanced engineers.

    Progentís Co-managed Help Desk services allow your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of veteran desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution based on the top PSA platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Call Center consulting support can aid you in building an effective new Help Desk or improving your established one, identifying or modifying Help Desk Call Center software products to meet the special demands of your business, or adding temporary phone support staff to reinforce your in-house Call Center group to handle high-demand situations like software migrations, major upgrades, or installing new applications.

    Progent's Help Desk Call Center staff of experienced information technology consultants provides your workers in St. Louis or anywhere in the state of Missouri rapid communication with an effective technical support group with extensive experience offering telephone-based support and remote diagnostics for computer environments powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to give the Help Desk the reputation as a solid enabler of business performance, and Progent's target is to fix and not just document IT problems.

  • Business Applications Support: Education, Development, and Problem Solving
    Progent's Applications Experts Group can supply phone-based advanced engineering expertise and education in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom programming, and training for familiar Microsoft applications such as Microsoft CRM, Project, Microsoft Word, and Microsoft Office Excel. To find out additional information on Progent's expertise, programming, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Apple Mac consultants can nurture the artistic elements of Mac systems by providing remote help services and training in graphics, sound, and motion video. Progent's consultants can provide help in a variety of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac specialists can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

    Online Network Monitoring Support
    Progent offers companies in St. Louis, or anywhere in the state of Missouri, online computer system monitoring support centered around MS System Center Operations Manager network monitoring, customized by Progent to fit your business so your computer maintenance is proactive rather than reactive. By exposing emerging problems before they grow into crashes, remote monitoring can minimize inconvenient and costly information system failures. Progent can also use network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Windows environments, or systems that support multiple platforms.

How Your St. Louis Business Can Contact Progent's Remote Service Professionals
To contact Progent about emergency remote assistance with UNIX/Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or visit Contact Progent.

St. Louis Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the St. Louis Metro Area.

St. Louis Onsite IT Consulting
Progent locations in the St. Louis Metro Area

City Street Address Contact Information
St. Louis 231 S Bemiston
Suite 800
Clayton, Missouri 63105
Sales Phone: 314-300-3454

Link: St. Louis Network Support Services


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Progentís Technical Response Center provides national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service professionals provide telephone support and online direct network access to isolate and repair network problems rapidly and economically. The scope of IT expertise available from Progent's team of country-wide service professionals makes it possible to escalate even the most difficult problems to competent experts as needed.

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Cisco has developed a full array of routers that includes routers built to deliver the protection, performance, and reliability demanded by organizations ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you choose and integrate Cisco routers to build a reliable foundation for your network and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, including Cisco's 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.

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ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital data, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, whenever needed, can help you to recover your business-critical information.

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ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, monitor, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and access points as well as servers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that require critical updates, or identifying the cause of performance bottlenecks.

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Nagios and MRTG are powerful, Open Source monitoring utilities that run with Linux and can be deployed to analyze UNIX/Linux networks, MS Windows networks, or mixed-OS networks in which the Linux OS and Windows coexist. Nagios allows system support engineers to monitor network services such as POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you track the traffic in and out of SNMP network appliances including servers, routers, and switches. Progent's network integration experts can help you use both these utilities to tune and repair your computer network.

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Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience helping small businesses to reduce system downtime by providing cost-effective remote consulting services for disaster recovery/business continuity planning, fault-tolerant network design, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can assist you to develop and validate an efficient business continuity plan that matches your business needs and IT budget. Progentís disaster recovery specialists can help you to architect, deploy, and maintain fault-tolerant technologies such as redundant Internet access, virtualized servers, clustering, network load balancing, transparent online backup, and geographically dispersed data centers.

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Progent provides Microsoft Windows 2003 Cluster Server consulting to help your business utilize fault-tolerant clustered servers that can provide 100% uptime. Windows cluster servers for high-availability systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By helping you create non-stop server clustering environments around Windows Clustered Server 2003, Progentís Certified Windows engineers ensure that your fault-tolerant clustered servers are configured to maximize the competitive value of your IT system.

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Citrix offers a powerful family of platforms that provide enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the strategic advantages of Citrix technology and show you how to design, test, implement, troubleshoot, and maintain Citrix virtualization platforms.

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Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic capabilities and international standards of performance that information security professionals are required to master. It provides business management the confidence that those who have earned their CISM credential have the background and capability to deliver effective security administration and consulting consulting.

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Progentís Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution built around the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.

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Progent's consultants can assist your company to evaluate the benefits of Microsoft Lync Server 2010 for your business and can help you to plan and carry out a rollout of Microsoft Lync Server 2010 that centralizes the control of IM and Presence and increases the output of your office employees, telecommuters, and smartphone users. Progent can in addition assist you to perform an efficient migration to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how to use Microsoft Lync Server 2010 to improve the collaborative functions of MS Office applications, and provide online seminars and ongoing technical support for Lync and other Microsoft products.

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Progent's Cisco-certified SIP integration experts can help your business to plan, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable remote or on-premises support to assist companies to move efficiently to a productive unified communications ecosystem that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.

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If your company computer system mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can help you to integrate your servers into a unified network that permits all your OS platforms to run side by side for easy management, seamless information exchange, high dependability, superior performance, and tight protection. Progent's UNIX/Linux/Solaris and Windows coexistence support offerings include IT infrastructure integration and service, consulting for Windows services for UNIX, remote network monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Contact Center outsourcing.

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Progent offers the services of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.

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Progent can provide economical remote support from engineers with expertise in a broad range of products and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide help for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help you to install, upgrade, or maintain data backup solutions for a range of environments including on-premises, edge to datacenter, cloud, or hybrid.

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Progent's certified consultants provide technical support and IT consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting expertise for Microsoft Exchange Server include system design, installation, documentation, onsite and remote technical support, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.

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Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing and service companies to manage supply chains and improve the efficiency of key processes in order to get products to market quickly and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that can range from occasional guidance to solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, technical support, ETL, Amazon AWS integration, training, and database administration.

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GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of IT security experts. GIAC certifications are recognized by companies and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with any of the network security disciplines addressed under GIAC accreditation such as auditing infrastructure vulnerability, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom line-of-business programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you create reports that let you track your business more effectively, turning uncooked data into useful understanding of your business.

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Progent is a leading innovator in cost-effectively providing enterprise-class network support to small businesses. Progent's success in addressing the network service needs of the chronically underserved small company market is the combined outcome of major technical and process breakthroughs that have eliminated much of the conventional expenses out of managing network support, added unmatched technical skill into the IT service mechanism, and dramatically accelerated the solution process.

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Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.

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Even if your company has a minimal network services staff and a limited technology budget, your information network can still have the same high availability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified IT professionals, the most recent system management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk service to keep your mission-critical network applications and servers operating.

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Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget.

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Progent's certified ISA Server consultants have extensive experience developing ISA Server-based security installations for information systems with multiple offices, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security needs without adversely restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your legacy PIX or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network, proxy, and Web caching solution for securing the Internet-facing networks of any organization against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 support professionals can show you how to plan, cost-justify, test, implement, customize and support the any edition of ISA Server 2006 on your information system.

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Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier experts can help you set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who use Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and send email, search the GAL, import addresses, sync up appointments, and invite people to conferences via your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also offers customized onsite Entourage training.

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Progent can assist companies of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware investments. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the common mistakes small companies make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.

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Microsoft Exchange 2013 includes major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact key areas including manageability, high availability (HA), security, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible advantages of upgrading to Exchange 2013, design an efficient validation and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management for Exchange Server 2013.

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GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security professionals. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for any of the network security services addressed under GIAC certification such as evaluating network security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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Progent's Microsoft Premier professionals offer expert consulting for major deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-location Exchange installations or updates and can provide local technicians to help large companies with installations of Exchange Server 2007 in the or any area served by Progent's engineers.

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Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security strategy, automate IT administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.

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Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design custom line-of-business applications and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that let you analyze your business more effectively, transforming uncooked data into useful understanding of your company and customers.

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Cisco Unified Communications Manager, previously named CallManager, functions as the foundation of Cisco's collaboration portfolio. Unified CM and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating tightly with applications like Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver efficient and affordable online and onsite expertise to help businesses of any size to create and administer Unified CM deployments by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum productivity. Progent can assist with any aspect of Unified CM support and troubleshooting in areas that include integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server.

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Progent's certified security staff can help you secure your Mac network through expert support offerings such as running security audits, clean up after virus and worm attacks, configuring firewalls, integrating secure remote and mobile connectivity, installing automated programs for protection against viruses, spam, and malware, and creating a company-wide security plan appropriate for the particular objectives of your business network.

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Dynamics GP 2015 R2 introduces a revamped architecture that improves cloud integration, works with the most popular smart phones and tablets, permits single sign-on with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad knowledge and hands-on experience to address the critical technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will maximize the return on your investment in this mission-critical product.

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Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while supporting increased productivity by making these resources accessible to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and data throughout all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can show you how to design, install, configure, and maintain Internet Security and Acceleration Server 2006 on your network so your company achieves a highly functional and affordable combination of security, productivity, and performance.

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Progent's Microsoft-certified consultants can provide online or onsite support to help businesses of all sizes to design, deploy, manage, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older versions of SCDPM or from another backup platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving especially stubborn problems, or full project management support. Progent's consultants can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.

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Progentís Microsoft-certified consultants offer small and medium size businesses world-class consulting support for SMS Server 2003 and Configuration Manager 2007, Microsoft's solutions for change and configuration management. Configuration Manager is the new title for the change management platform previously known as Systems Management Server. System Center Configuration Manager offers a range of enhancements to Microsoft Systems Management Server including comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progentís Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager effectively for streamlined operating system and application software installation, security patch administration, application tracking, and software license compliance. Progent's engineers can also help your company to migrate smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.

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Windows Server 2008 represents an important step forward in making information networks more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide a better platform for web hosting and development. Progent can help your business benefit fully from the improvements built into Microsoft Windows Server 2008 by delivering consulting, tech support, training, temporary staffing, network monitoring, and security engineering services.

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Cisco AnyConnect Technical Support Services
Adaptive Security Device Manager Consultant

Progentís Cisco-Certified network experts provide experienced PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack protection, and safe access services. Extending from small, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy combination of protection, performance and availability for business environments of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative solutions. Progentís Cisco consultants can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Microsoft SQL Server Small Business IT Outsourcing Firms
Microsoft Commerce Server IT Consultants

Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support team can show you how to plan, integrate, maintain and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.

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Linux RedHat Online Small Business IT Consultants
Linux RedHat Online Network Help

Progent provides national online help and consulting services for companies that operate networks powered by variants of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides optimum return for your IT budget by protecting user efficiency and shortening the time charged for computer analysis and repair. Sophisticated remote access technology and experienced technicians and consultants allow Progent to solve the majority of network problems without wasting time and money by going to your location. In the vast majority of situations your network problems can be dealt with by telephone or via a combination of phone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to assist with the most challenging system issues.

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Upgrade Consultant for Windows Server 2000
Windows Server 2000 Upgrade Consultant

Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your current Windows 2000 Servers and can simplify system management, provide technical support and repair, and enhance security. Progent can also help you design, rationalize, and implement a strategy to migrate from Microsoft Windows Server 2000 to Windows Server 2003. Progent is expert in designing test programs to reduce the technical risk involved with migrating to Windows 2003 Server by identifying potential hardware and application compatibility problems.

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GIAC Cybersecurity Tech Services
Firewall Configuration for Web Application Security

Global Information Assurance Certification was founded in 1999 to certify the knowledge of network security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with any of the security capabilities addressed within GIAC accreditation such as auditing infrastructure security mechanisms, incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

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BlackBerry Software Specialist
BlackBerry Desktop Manager Consultancy

Progent can provide the support of RIM BlackBerry-certified engineers who can help small companies to design, manage, and repair BlackBerry solutions economically and successfully, eliminating the requirement for an in-house BlackBerry expert and minimizing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security professionals. This wide range of expertise, combined with Progent's proven online service delivery model, offers small companies an efficient solution for integrating BlackBerry technology productively into their information network.

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Independent ERP Contractor Jobs Available
Independent MRP Consultant From Home Job

Progent's Experts Team offers consulting in important areas that include Apple OS integration and applications; Expertise for Linux, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Strategic and vertical program support; CIO, business analyst, and project management outsourcing; Custom applications development and deployment; Web, eCommerce, Electronic Data Interchange, and customer portal design and integration; DBM support and efficiency help; Management intelligence consulting; and Telecommunications architecture consulting.

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Intune Computer Consultation
Microsoft Intune Network Consulting Company

Progent's network consultants can assist you to automate desktop PC update and patch deployment by providing expertise with management solutions that include System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.

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Support and Help for Apple iPad and Windows integration
Apple iPad and Windows integration Specialists

Progent's support experts in Mac and Microsoft Windows technology can show you how to combine Mac and Windows computers into seamless environments with resource sharing and workgroup functionality. Allowing efficient cooperation among a variety of servers and desktops powered by Mac OS and Windows requires extensive knowledge of and background with Mac and Windows products. Progent's background in Windows and Apple consulting makes it possible to provide expert assistance to businesses that depend on these technologies to keep their strategic edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows network.

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System Center Data Protection Manager 2010 Consultant Services Network Engineer for Microsoft DPM Data Backup and Recovery
Tech Outsourcing for Cisco New Jersey Network Support Companies in Newark, NJ, Jersey City, NJ, Paterson, NJ, Elizabeth, NJ
Firewall Network Install for SonicWALL PRO
SonicWALL VPN Security Audits

Progent's SonicWALL consultants can help you configure, manage, and troubleshoot SonicWALL firewall/VPN appliances inculding the newer SonicWALL NSA family of appliances and the legacy SonicWALL PRO 2040 devices. Progent's CISSP Premier consultants, CISM Premier security professionals, and CISA Premier IS security audit consultants can help you design an end-to-end network protection strategy, including written policies, and build security into your corporate processes.

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Engineer for CISM Certified Cybersecurity Management
CISM Network Consultants

Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of performance that information security managers are required to master. CISM gives executive management the confidence that those who have qualified for their CISM certification possess the experience and knowledge to provide effective security management and consulting consulting.

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CRISC Risk and Information Systems Control Engineers
CRISC Certified Risk and Information Systems Control Professional

Progent can provide the services of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management (ERM) strategy following best practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.

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Professional for Microsoft Exchange
Migration Consulting for Exchange 2003 Server

Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids network downtime, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.

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Dynamics GP Enterprise Reporting Engineer
Dynamics GP Modifier with VBA Consulting Services

Microsoft Dynamics GP software offers analysis and reporting features that allow you to track all operations, revenues and expenses, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting services can help you design reports that let you analyze your business more completely, converting uncooked data into valuable management information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to offer specialized business software development and eCommerce applications that integrate transparently with Dynamics GP/Great Plains.

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Top Ranked Cisco Troubleshoot in Tampa Help Center for Cisco
Microsoft Consulting Services for Expert Training
Expert Training Computer Consultant

Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to resolve technical issues that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent faces few competitors. Small businesses who utilize familiar independent service providers or who maintain internal support personnel benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more robust, protected, and efficient.

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ProSight Email Denial of Service Protection Consultancy
Professional for ProSight Outbound Email Filtering

Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.

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Microsoft Dynamics AX Support and Setup
Solomon Technical Support Services

In addition to providing access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration support, and one-on-one or group online training classes customized to address your particular requirements. Progent's consultants also can help you integrate and maintain a secure, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.

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macOS Information Technology Manager
macOS Online Consulting Services

Progent offers national remote help and consulting services for businesses who operate macOS and OS X networks or whose IT systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's consultants can provide macOS and OS X users a variety of IT services such as desktop support, migration to the latest version of macOS from earlier versions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or migrating to iCloud. Online technical support offers maximum return for your information technology dollar by extending client efficiency and shortening the hours charged for computer repair services. Sophisticated remote support tools and experienced service specialists and engineers allow Progent to solve the majority of network problems without wasting time and money by going to your location. In most of situations your network problems can be remediated by telephone or through a mix of phone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISA premier security specialists to help with the toughest network issues.

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MOM Computer Consulting
Microsoft Expert Remote Technical Support for Microsoft Operations Manager 2000

Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and in addition have quick access to Progentís Microsoft Premier network support professionals. With Progent's affordably priced IT support programs, small and midsize businesses can select a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class availability, protection, and productivity.

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Wireless Access Point IT Consultants
Aironet 3700 Access Point Configuration

Progent's Cisco-certified Wi-Fi technology experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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Microsoft Windows Server 2016 Consultant
Windows Server 2012 R2 Integration Services

The sophistication and integration requirements of Microsoft Windows Servers requires an IT consulting firm with practical experience and in-depth familiarity with designing and integrating seamless, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progentís IT support can help you with designing, installing, administering, and troubleshooting Windows Server solutions that increase the business value of your IT system. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.

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Juniper SSL VPN Router Cybersecurity Firms
Evaluation for Juniper SA6500 SSL VPN

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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LifeSize Telepresence Specialists
Professional for Polycom ATX Telepresence

Progent can provide the support of a certified engineer with expertise integrating technology from the major telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, install, expand, or maintain a video conferencing solution that protects your investment and maximizes the business value of your information network. Progent can also provide the expertise of infrastructure engineers who can help businesses of any size to build and maintain a communications network that provides the performance, dependability, security, and expandability you need to accommodate your video conferencing/telepresence environment.

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Consulting for Extended Call Desk
Virtual Call Desk Integration Services

Progent's Microsoft certified experts provide several service programs to help mid-size and large organizations develop an efficient and successful in-house Network Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help companies sift through the numerous high-quality Help Desk application programs on the market and decide what packages might be excessively expensive, miss critical features, or align poorly with your company's corporate culture. Progent also provides temporary staffing for businesses who want to reinforce their in-house Help Desk team for occasional projects or to substitute for absent or indisposed workers.

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SMS Server Upgrade Onsite Technical Support
Systems Management Server 2003 Professional

Progentís Microsoft certified consultants offer small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical software quickly and automatically to specified users, lower software costs and adhere to licensing agreements by understanding usage profiles, improve Windows protection by improving your knowledge of vulnerability and by installing critical patches, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently exploiting the administrative functions incorporated into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and asset tracking management including software and appliance inventory.

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