St. Louis Telecommuters Integration Consulting and Support
System Planning, Configuration, Administration and Call Center Consulting and Support Services
Enlarging your remote workforce may have a significant effect on network infrastructure, security/compliance, and company workflows. Progent has two decades of experience helping SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your St. Louis company to select the appropriate technologies and follow best practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services ranging from as-needed expertise for getting you past challenging IT bottlenecks to full project management to help you carry out mission-critical tasks.
Progent can help St. Louis, Missouri companies to with any aspect of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.
Infrastructure for Teleworkers
Configuring the network infrastructure needed for a remote work environment can be especially complex if you have to accommodate a combination of worker-owned hardware such as desktop computers and laptops, routers, and wireless APs from various manufacturers and with a variety of OS software and firmware levels. Progent's background delivering remote support for both outdated and current IT products in remote office venues enables you to make efficient use of your available network infrastructure and offers ready access to expertise for making essential updates. Support services offered by Progent to help your company to create a high-functioning telecommuting ecosystem include:
- VPN connectivity allows you to create a secure connection for authenticated at-home employees to access IT resources located at your corporate datacenter or in a public cloud. Progent can assist your company to deploy and manage VPN connections between your at-home workforce and your various IT resources by providing online VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your remote workers to utilize Cisco's popular AnyConnect software to provide safe VPN tunneling for a broad selection of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and use a data center PC's desktop. This technology gives network managers significant control over the digital environment of telecommuters and ensures remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide expert online consulting for configuring home routers from all major manufacturers. See router integration support from Cisco-certified experts.
- Home Wireless networks, typically supporting families and guests, are commonly used by at-home employees to connect to their Internet router for work. This can cause performance and security problems. Progent can help businesses to mitigate these issues by providing services that include Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti WiFi access point integration help.
- Internet access methods affect the speed and reliability of connections between at-home workers and the company network. Vital applications may require redundant Internet access in case the primary connection breaks. Progent can provide guidance for picking service providers, selecting sensible service packages, and setting up fault-tolerant Internet connections. Refer to Internet connectivity integration services.
VoIP Integration for At-Home Workers
Extending the business phone system to accommodate remote users is critical to maintaining a productive at-home workforce. A variety of cloud-based VoIP platforms are popular with small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or older platforms for VoIP solutions. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist organizations optimize their current Cisco IP voice systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia apps deployed throughout the network. CUCM manages additional mixed media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, refer to CUCM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, visit Cisco CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with users operating beyond the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to work with these VoIP solutions and deliver online integration and debugging services.
Voice/Video Conferencing for Teleworkers
A broad range of video conferencing platforms from leading vendors support online discussions, video and voice conferencing, chat sessions, and screen sharing for both local workers and teleworkers. Many companies utilize multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to manage your existing conferencing environment and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business clients to accommodate your at-home employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus editing and playback for future reference. To learn more about Progent's support services for Webex as well as for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities that include IP voice and video conferencing, threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist you to tune your WAN architecture to host them.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office suites, offering a powerful ecosystem of productivity apps that deliver a consistent user interface for sharing data and ideas across a corporate network and on a broad range of endpoints. Progent has provided online consulting services for SharePoint and Exchange since their first publication and can help businesses to tune these flagship collaboration products to optimize the effectiveness of your at-home workforce.
SharePoint uses web sites to allow collaboration and information sharing by providing policy-based delivery of data, workflow, and tools for looking through enterprise-wide business data. SharePoint allows you to create secure portals that enables at-home workforce to view and edit aggregated corporate intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting expertise, go to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, see integration consulting services for Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to OneDrive, and colleagues can share them securely via a web browser. Included with Office 365, OneDrive allows at-home workers to co-edit files. Edits made offline are automatically synced when you reconnect to the Internet. For details about Progent's consulting expertise for Microsoft OneDrive, visit Microsoft Onedrive integration experts.
Cloud Integration for Telecommuters
Progent offers fast and affordable remote support for helping businesses to build, manage and repair integrated network models that incorporate internal data centers, remote workers, branches, and public cloud services. Progent offers top-tier consultant for all modes of public cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers fix problems with public cloud connectivity, authentication, and security.
Azure is a leading platform for cloud services that allows you to use infrastructure, virtual servers, and key apps hosted on Microsoft's extensive cloud. Microsoft Azure includes more than one hundred services services such as hosting for Windows and Linux-powered VMs, scalable cloud storage, messaging, application development with Visual Studio, and data backup. Progent can assist your organization to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and design data backup and recovery solutions with Azure Backup. Progent can also show you how to create protected access to Azure for remote workers by setting up and debugging firewalls and VPN tunnels. To find out about Progent's support services for Microsoft Azure, refer to Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of client productivity software and cloud-based services offered on a subscription basis. Microsoft apps and services are provided in a variety of plans designed for users ranging from students and households to large corporations. Progent offers quick and easy online contact with consultants familiar with Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to evaluate the various subscription plans available for Office 365 and configure 365 applications for your teleworkers to achieve top business value. For information about Progent's expertise for Microsoft Office 365, visit Office 365 consulting support.
Office 365 Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product product suite. Exchange Online offers the benefits of reduced spending for physical infrastructure, easier management, on-demand scaling, high reliability, and additional advantages associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with on-premises deployments of Exchange, enabling customers to create hybrid networks. Progent's certified Exchange consultants can provide as-needed assistance to guide you through tough IT bottlenecks and can also provide comprehensive project management services to make sure your teleworkers have easy and safe access to your Exchange Online environment. To learn Progent's support services for Office 365 Exchange Online, go to Exchange Online configuration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's top source of cloud-based services. Progent offers fast and economical online contact with cloud connectivity experts who can assist your business to plan, implement, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud services with on-premises resources and with other public clouds like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist you to build a high-availability network architecture to make sure your users have a productive computing environment whether they are working from your main office, a branch office, from home, or on the road. To learn about Progent's consulting expertise for Amazon AWS, go to Amazon AWS integration support.
Google Cloud is a leading suite of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist your business to scale your current IT resources with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your critical applications cloud friendly so your remote workers can benefit fully from Google Cloud services. Progent can help you to set up VMs on GCP Compute Engine, plan a cost-effective storage solution with GCP Storage services, and streamline access management for remote workers with Google Cloud Identity. Progent's consultants can also assist you to utilize GCP's management tools to control and track your Google Cloud ecosystem. For details, refer to Google Cloud Platform integration expertise.
Help Desk Services for Telecommuters
A fast, company-wide changeover to a telecommuter workforce, which could be motivated by an epidemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even the most efficient internal Call Desk. Progent's Call Center services allow organizations to outsource or supplement their Support Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center support services utilize Progent's nationwide team of remote technical support experts combined with world-class ticketing and follow-up technology to offer an affordable, modern Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of remote Level 1 desktop support from help requests through trouble ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables telecommuters to check or revise the status of their active trouble tickets, enter details, and upload screen captures and relevant files. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical service charges, and Progent offers optional fast escalation to Level 2 and Level 3 IT experts to deal with advanced issues. For details, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Support Desk Augmentation Service enables your company to expand your existing Call Center staff by splitting delivery of Help Desk Call Center services transparently between your in-house support organization and Progent's extensive team of PC support engineers and subject matter specialists. Progent's shared Call Center service is based on a collaborative support model utilizing the number one PSA platform for managing help requests and ticketing, establishing ownership, tracking progress, and producing reports. For information about how Progent's Call Desk Supplementation Services can enable your company to deliver world-class desktop support to your at-home workforce, refer to Progent's Help Desk supplementation Services.
Security for Remote Workers
Remote workers commonly run their own computing devices and work in a physically unsecured environment. This worsens their vulnerability to cyber attacks and requires judicious deployment of firewalls, remote endpoint monitoring, and the creation of policies in compliance with leading practices. Progent's seasoned roster of certified data security professionals can assist your organization to design, implement and administer a modern cybersecurity solution that protects sensitive data in IT networks that include an at-home workforce.
- Firewalls allow you to create a network that can be safely utilized by local users and by at-home workers, mobile employees, vendors, customers, and the public. Next-generation firewall appliances allow you to assign and control different access rights to different groups of users and to scale your network and adjust your security profile as your business evolves and as cyber threats grow increasingly complex. Progent works with both new and older firewall devices from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration expertise, refer to firewall support expertise.
- Remote Endpoint Monitoring makes it easy to track the disparate computers used by an at-home workforce and either reject or identify and mitigate the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every protected endpoint, watching all activity and utilizing advanced AI technology to identify new attacks before they can spread. When an attack is discovered, ProSight Active Security Monitoring immediately isolates the infected device from the network to contain the malware. Because the ProSight ASM agent is self-contained, endpoints stay protected even if they are not connected to the Internet. For more information about ProSight Active Security Monitoring, see remote endpoint security monitoring for remote workers.
- Security Audits can evaluate the vulnerability of your network to all classes of external and local security threats for a network that includes at-home workers. Progent can run online, automated cybersecurity analysis scanning for quickly and affordably detecting a broad range of security weaknesses that can be found via the Internet. Progent's security audit experts, which can be provided by data security experts with top credentials such as CISA, ISSAP, and GIAC, can help your company to audit your procedures and policies and assess your IT infrastructure to allow you to implement the highest level of security for your an at-home workforce.
Data Protection Solutions for Telecommuters
The field of Data Protection covers saving and recovering critical data so as to prevent data loss and minimize restoration time and effort in case of storage problems due to hardware breakdowns, software hiccups, human error, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to design and maintain in hybrid networks that combine in-house data centers, cloud resources, and an at-home workforce.
- Backup/Recovery strategies for an at-home workforce must address multiple types of user-owned endpoints. Progent can provide quick remote access to experts familiar with a broad range of products for protection Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, iPads and smartphones. Leading backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources distributed across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity plans often anticipate scenarios that require a rapid changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can help you to produce, document and validate a DR/BC strategy that includes the logistics of moving to telecommuting.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager provides a unified platform for protecting critical data by controlling onsite, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and applications. Managed endpoint devices can be personally owned or business owned. IT admins managing the endpoint computers of telecommuters can use Intune to provision and validate applications on managed devices, push updates and certificates, set up policies for permission to access information and networks, set passwords, create VPN tunnels, determine how home-based workers share data, establish threat defense, ensure compliance, and wipe corporate information from missing, stolen or decommissioned devices. Microsoft Intune works with iOS/iPadOS, Android, Windows, and macOS/OS X computers. To learn about Microsoft Intune and to find out how Progent can help you to use this platform to administer the endpoint devices of your telecommuters, go to Intune telecommuter device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM product that helps network managers to keep off-premises endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management along with VMware's Horizon virtual application delivery technology for identity control, app management, and setup management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product via a perpetual license. Top features of VMware Workspace ONE include fast remote deployment of new laptops, quick onboarding of new employees, policy setting and enforcement for all categories of devices, aggregated reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud products. For details about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your St. Louis, Missouri organization, phone
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Jobs Cisco CCDP
Computer Consulting Openings
If you are an information technology engineer with technical support experience, teaming with Progent and assisting our customers will expand your skills via collaboration with our staff of mutually supportive, world-class consultants. Progent's concentration on providing IT expertise and technical help to small companies will offer you the chance to consult in depth with business leaders and contribute tangibly to the success of exciting organizations. Also, Progent's virtual office environment provides the most advanced tools for remote service and wireless access to help you to deliver fast fixes when you troubleshoot business-critical issues.
24x7 CISM Certified Cybersecurity Management Technology Professional
Urgent Specialist Security Management
Progent offers the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and international standards of performance that IT security managers are expected to learn. It gives business management the confidence that those who have earned their CISM credential possess the background and capability to deliver efficient security administration and consulting consulting.
Juniper SRX220 Router Security Audit Services
Juniper SRX Series Gateway Security Audits
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Juniper NetScreen 5400 Firewall Security Contractors
Testing Juniper Networks NetScreen
Progent's Juniper-authorized NetScreen engineer can help your company to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to the latest Juniper products, and repair network infrastructure problems in all-Juniper or mixed-technology environments.
Microsoft Certified Computer Specialist
Technology Consultancy Firm Microsoft Certified
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the top client endorsement and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company more complete support for your IT system.
24-Hour Technical Consultant ProSight Remote Infrastructure Management
Top IP Address Management Help and Support
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their networking appliances like switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding devices that need important software patches, or identifying the cause of performance bottlenecks.
Consultant Services Private Cloud Integration
Biggest ProSight VM Hosting Specialist
Progent's ProSight Virtual hosting services offer small businesses a range of advantages such as reduced capital costs, savings on operational expense, improved management focus, enterprise-class protection, greater fault tolerance, and business continuity.
Top Rated IPsec VPN Forensics Services
Intrusion Protection Systems Network Consulting
Progent offers small and mid-size businesses professional support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security vendors such as Check Point Software, Juniper, and SonicWall. Progent can show you how to create a comprehensive security plan and select the right technologies from a variety of vendors to achieve your security goals while sticking within your spending restraints.
Smartphone Synchronization Consultant
Biggest Repair Installation Telecommuting
Progent's remote connectivity and smartphone synchronization experts can help your business to design and configure secure access solutions for remote desktops, laptops, and wireless handhelds so they integrate tightly with your information network, enabling you to optimize the productivity of your off-site workforce.
Radvision XT5000 Consulting Services
Emergency Mirial Services
Progent can provide the expertise of a senior consultant with years of hands-on experience configuring, maintaining, and enhancing telepresence platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house IT management group, your Internet Service Provider, and your video conferencing platform vendor to assist your company increase the business value of your video conferencing solution.
24x7 Macintosh Applications Classes
Photoshop Instruction
Progent's Mac experts can promote the creative facets of Mac environments by providing consulting services and education in imaging, sound, and motion video. Progent's consultants can provide help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Windows Server 2016 Hybrid Cloud Integration IT Services
Windows Server 2016 Failover Clusters Remote Support
Progent's Windows Server 2016 disaster recovery consultants can help you to design a DR solution based on Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Immediate Remote Consulting Windows and Solaris
24 Hour Windows and UNIX Consultant
Progent's UNIX platform consulting services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to help you build and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Wireless Internet Engineer
24-7 802.11ax Management Consultant Services
Progent's Wireless Consulting Services offer a convenient, economical way for companies of any size to deploy, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Security Auditing Technical Support
Email Content Filtering Auditor
For smaller businesses, network security and regulatory compliance is excessively complex to master yet too dangerous to ignore. The world's biggest enterprises have been hacked, and the top cloud services have occasionally been taken down. It seems like there's nowhere to run. Progent has made it economical for small and midsize businesses to implement vital security tasks effectively by offering the benefit of billable time to the nearest minute with no minimum charge for online help. You can have access to a seasoned information consultant to provide precisely the help you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any aspect of system security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a complete security strategy.
Open Now Antispam Information Technology Consulting
Antivirus Support and Integration
Email Guard by Postini provides continually updated spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a regular Postini license, you can still have access to Postini’s Perimeter Management services through Progent’s E-Mail Guard anti-spam and virus protection service program. Progent’s certified email security consultants can show you how to develop an email protection strategy that includes anti-spam and anti-virus technologies and processes.
CISSP Certified Security Onsite Technical Support Part-Time CIO
CIO Remote Support
Progent can supply small companies with an information management expert who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy sensible IT products to enhance business operations so they align better with your business goals. Your company can create and implement a well thought out IT plan without incurring the cost of a full-time Chief Information Officer.
After Hours Arkansas Support Organization
Hawaii Configure
Progent’s Technical Response Center provides nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone help and remote secure computer access to troubleshoot and resolve network problems quickly and affordably. The breadth of technical expertise available from Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult problems to appropriate specialists as required. For critical problems, the Technical Response Center endeavors to respond to your call for service within one hour.
Award Winning Amazon AWS integration Development Group
Microsoft Certified Partner Amazon AWS integration Design Firms
Progent can provide affordable online consulting to help businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Consulting Services Windows Server 2016 Information Assurance
Windows Server 2016 Disaster Recovery Consultants
Progent's certified information technology experts offer Windows Server 2016 integration consulting to help organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Urgent Microsoft Experts Live Online Office Publisher Training Professional
Microsoft Desktop Apps Instruction Tech Consulting
Progent offers customized remote training for a range of client apps and environments including Office and Office 365 Excel, Word, Publisher and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction provides the benefits of traditional physical classroom seminars, including instant communication between clients and trainers, but avoids the expenses of travel and the hassle of attempting to synchronize the availability of multiple students. Offered to individuals or groups of all sizes, Progent's live online training allows the instructor to conduct the class from a remote facility and the clients can be spread across an office or all over the the U.S. Virtual instruction deploys powerful teaching mechanisms such as broadcast white boards, electronic hand-raising, and shared applications. Classes can be short and targeted to specialized subjects or longer in time and wider in coverage.
Skype for Business and Exchange UM Server Consultant
Skype for Business Front End Pool Pairing Professionals
Progent's consultants offer remote and on-premises consulting services for organizations of all sizes to evaluate the benefits of migrating to Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate other communication platforms such as Cisco UC. Progent's certified information security experts can help you design and validate a security environment for your Skype for Business solution that is compliant with government and industry standards.
SQL Server Integration Services Development
Microsoft BI Stack Programming Company
Progent can provide remote and on premises expertise to assist your organization with any phase of business intelligence (BI) reporting from troubleshooting or enhancing reports to designing and deploying an advanced BI solution. Progent's management reporting experts can assist your company to support your existing BI system, assist you to upgrade reports and databases from an outdated reporting platform to a modern one, and provide custom remote mentoring tailored to your individual needs. Progent’s business reporting consultants offer experience in all popular business intelligence reporting platforms such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.
SharePoint Portal Server Computer Engineer
SharePoint Server 2007 Technical Support Services
Progent’s Microsoft-certified consultants can provide small and medium sized companies IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or customers to access, manage, distribute and interact with relevant data, files, and software and to communicate with other people. It enables faster and better decisions, more efficient sharing across groups and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available within and without a business network. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they’ve created in a manner that makes data convenient to locate, retrieve and re-use.
Citrix virtual desktops Specialist
Citrix Receiver Network Consultant
Citrix offers a comprehensive line of platforms that deliver enterprise-grade manageability, scalability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help you to evaluate the strategic benefits of Citrix technology and help you plan, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.
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