Fast and Affordable Remote Technical Support for St. Louis IT Networks
Immediate Phone Support for St. Louis SystemsFor businesses in St. Louis or anywhere in the state of Missouri, Progent provides online support for computer systems based on Microsoft Windows, Cisco, macOS and OS , or Linux platforms. Progent's Microsoft Premier professionals have provided remote support to companies in all 50 states in the U.S. (Refer to testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE network specialists to solve challenging infrastructure problems, as well as the services of CISSP-accredited cybersecurity experts to help with advanced security design and diagnostic jobs.

Progent's online technical support experts provide excellent value due to the fact that they possess the real-world background and are equipped with the sophisticated technology needed to solve most information system problems quickly. Efficient support lowers immediate costs since solutions accumulate minimal chargeable minutes. Remote support also eliminates the cost of dispatching a consultant to your office. Your organization saves additionally in indirect expenses by minimizing or eliminating system downtime and associated losses resulting from business disruption, disgruntled clients, idle employees, and de-focused management. Progent's advanced online technical support expertise is especially important for organizations that depend on public clouds for critical infrastructure or applications like Microsoft Azure, Amazon Web Service, or Office 365 Exchange Online, where onsite IT support may not be an alternative.

Progent's billing model for online help is designed to stretch your network support investment. Progent charges per minute for phone assistance, so you pay exclusively for the support that you actually get. In contrast to typical online support companies, Progent requires no service activation surcharge or minimum payments. Progent's per-minute granularity and simple policy for billing avoid situations where fast solutions manage to end up as substantial bills. Progent's skill at solving problems efficiently means you spends less cash.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has mastered a collection of customized technologies and field-proven processes that allow the highest level of effectiveness for remote consulting and repair for IT networks of any size. Progent provides safe VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity permits the consultants of Progent's Technical Response Center to communicate with your system without breaching corporate security.

Progent's proven customer support database application keeps extensive histories describing the support that Progent's clients have been provided. Progent's team service personnel have access to the details of assistance delivered to every Progent client by any consultant. This archive of anomalies and responses is stored as an easily exploitable proprietary database that enables Progent's remote support engineers to share their knowledge with the whole team to ensure that the value of Progent's support services grows over time. Progent's advanced certifications and working relationships with important industry leaders such as Cisco and Microsoft make available other extensive technical databases and allow fast response from manufacturers' in-house support staff with the result that Progent's online service specialists are able to arrive at optimal solutions in the least time.

Remote support available from Progent to companies in St. Louis and throughout the state of Missouri include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, flat-rate services designed to allow small and medium-size organizations to benefit from the same best-of-breed IT solutions used by many of the industry's top enterprises. The ProSight suite of network management outsourcing services addresses all key aspects of modern networking such as email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis technology to guard endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and provides a unified platform to manage the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical files, apps and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security vendors to provide web-based management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, track, enhance and debug their networking hardware such as switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that need important software patches, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the health of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management staff and your Progent consultant so any looming problems can be addressed before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their network. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, better compliance with government and industry security requirements, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and less downtime. Learn more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The interview is designed to help assess your organization's ability either to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information concerning your existing AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup/recovery environment that meets your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Programs Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for special IT programs. Billing rates for ongoing development or consulting projects are determined according to the qualifications of the consultants assigned. Progent's experience with these special fields of computer technology enables clients to complete major projects within budget and on time. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Support
    Progent's Call Center service options for businesses with environments that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, co-managed Help Desk services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle the most problems.

    Progentís Help Desk sharing services make it possible for your IT organization to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progentís Help Desk sharing service is an advanced support solution built around the leading professional services automation tool for managing service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Call Center team of experienced information technology consultants offers your customers in St. Louis or anywhere in the state of Missouri rapid communication with a dependable support resource with substantial background delivering telephone-based help and online diagnostics for IT systems that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's mission is to give the Call Center recognition as a solid contributor to business performance, and Progent's policy is to resolve and not simply document network issues.

  • Applications Services: Training, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Group offers online professional consulting expertise and training in special business application areas that include Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, programming, and education for Microsoft business applications such as CRM, MS Office Project, Office 365 Word, and Office 365 Excel. To read additional information on Progent's expertise, custom development, and education services, go to Progent's Applications Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; cohesive management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and install a new implementation of System Center 2016, extend or tune your current one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent offers companies in St. Louis, or anywhere in the state of Missouri, online IT infrastructure monitoring and reporting by providing System Center 2016 Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager support. Progent can customize Operations Manager to fit your business so your network support is proactive and automated. By anticipating looming trouble spots before they cause full-scale emergencies, proactive monitoring can head off inconvenient and costly service failures. Progent can also assist with server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows systems, or environments powered by a variety of platforms.
How Your St. Louis Company Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent online assistance with Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or see Contact Progent. For companies and startups in St. Louis or throughout the state of Missouri, Progent's online computer support engineers are ready to deliver professional and affordable system support whenever your business requires it. Long experience providing online tech support has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire world-class troubleshooting capability and to refine online connectivity technology to repair IT problems rapidly while eliminating the cost and lost time associated with on-site support calls.

Even if your St. Louis organization deals with a local independent consultant or employs an in-house organization that know how to deal with typical network problems, Progentís Microsoft certified engineers can provide a convenient and transparent remote expansion of your local resources for situations when your regular service personnel either don't have the availability or the knowledge to address unexpected system crises or especially tough integration problems.

Advantages of Progent's Network Help for Businesses in St. Louis
Progent's online network troubleshooting services allow your St. Louis company to have the advantages of immediate, enterprise-class network support without the expense of managing an in-house IT organization. Your information system will derive greater strategic worth by becoming more reliable, productive, and secure. Benefits to your business include:

  • Convenient virtual extension of your local support resources
    For most organizations in St. Louis and throughout Missouri, nearby computer support providers, whether consisting of independent consultants or a full-time maintenance staff, can solve typical technical problems. However, major troubles sometimes strike when your regular resources are too busy or absent, and some trouble may be associated with IT products that is beyond the scope of your onsite service technicians. In these cases, Progent's online support specialists offer an easy, fast, and economical way to supplement your local help and to pass on valuable knowledge to increase your ability to handle downstream problems in-house.

  • Less Reliance on Individual Service Providers
    For IT maintenance, smaller companies often rely on individual freelance consultants. While freelance consultants carry less overhead than larger service organizations and can often charge marginally less, they are often stretched too thin, making it impossible to respond rapidly to urgent situations. If a freelance consultant is busy with another customer, ill, on vacation, or in training, the absence of fallback help may force your company to go without assistance during an IT crisis. As your network expands, system downtime and problems with vital software become more expensive. The budget you thought you were saving on a freelancer can be consumed fast by lost productivity. Progent offers an on-call source of backup support expertise to make sure your IT system stays available.

  • Create a Scalable Foundation for Smooth Growth
    Organizations often begin with an IT architecture implemented on a modest budget. Lacking a strong framework, band-aid repairs can get thrown on top of an unstable foundation. When a network grows, stability and scalability problems can hinder the productivity of the business. Such poorly built systems need careful analysis, smart strategic planning, and extensive IT knowledge to upgrade to a network architecture able to offer the stable foundation to meet current business requirements and ease future expansion.

  • Work with Problem Solvers Instead of Technology Sellers
    Smaller companies need guidance and technical education to navigate through an ever more complex maze of product options capable of promoting business growth and improving productivity. They do not need a network consultant who is trying to sell a specific vendor's products. IT support and product sales can result in a scenario where the proposed solution is built around a predetermined product instead of the genuine needs of a client. Progent avoids these conflicts of interest by selling just services instead of products. This allows Progent to align IT expertise with the real interests of clients.

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's head count, range of technical expertise, refined remote support tools, and understanding of corporate IT allow offices to avoid the pitfalls associated with exclusive dependence on smaller consulting firms, independent freelance consultants, or limited in-house resources.

Progent adds value by offering:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional background, at the front lines of IT support, performing a broad variety of technical projects for a large mix of customers. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting team. This means that you get not only expert IT skills, but also a support engineer with field-tested methods for using computer knowledge to solve actual IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for online service and on-premises help by the minute. Consequently, you owe only for received support. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in regions where Progent provides on-site service, Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no initialization charge and requires no retainer for support services delivered during normal working hours. Many support organizations demand large minimum fees or charge for every quarter hour or longer. Progent's fine granularity eliminates big invoices for fast repairs so you will not be tempted to permit minor problems to fester.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their scope, Progent can concentrate on offering high-value skills where Progent has few competitors. Businesses who work with trusted freelance consultants or who maintain internal support personnel benefit when Progent passes on information about new technology and tested processes to make their networks more robust, protected, and productive.

  • Automated Network Monitoring with MS Operations Manager
    Progent is one of the few support firms to provide 24x7 system tracking services based on MS System Center Operations Manager. MS Operations Manager allows your computer maintenance to be proactive rather than reactive. By anticipating potential issues before they cause lost productivity, network monitoring can save your IT network from painful and costly availability disruptions.
How Does Our Company Start Getting Remote Network Help from Progent?
To get started with Progent's online help offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Technical Support.


An index of content::

64-bit Computing Services 64-bit Processing Engineer
Windows 2008 Setup and Support
Windows Server 2008 Consultants

Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, create pilot programs and migration strategies, install Windows Server 2008 with your network environment and applications, train your IT personnel how to run enhanced management utilities, and deliver continuing consulting and technical support via budget-friendly alternatives such as Help Desk support and online technical support.

Accounting System Development Excel Reporting
Windows Server 2008 Specialists
Support for Windows Server 2008

Progent's certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your company, create test systems and rollout plans, install Windows Server 2008 with your IT infrastructure and applications, train your IT personnel how to run enhanced management tools, and provide continuing consulting and technical support via budget-friendly alternatives such as Helpdesk support and remote technical support.

Alaska - Anchorage, AK, Juneau, AK, Fairbanks, AK, Ketchikan, AK Computer Support For Small Offices Alaska Outsourcing IT Support
Altaro VM Backup Scheduling Onsite Technical Support Altaro VM Backup Offsite Online Support
Amazon Marketplace Web Service integration Programming Amazon Marketplace Web Service development training Developer Firms
Referral Program for Network Support Support and Help
Consulting for Sales Agent Program for Computer Consulting

Progent offers a selection of programs that allow single consultants or organizations to make money by becoming referrers, sales agents, or resellers of Progent's technical support and network consulting. Alternatives are performing as a sales agent for Progent-branded services or taking advantage of Progent's consulting engineers under your own service brand as a transparent arm of your network consulting team.

Amazon Web Services integration Integration Amazon Web Services integration Development Company
iPhone Active Directory Integration Support
iPhone and Outlook integration Technical Support

Progent offers affordable remote consulting to help your business to design, configure, and fix any facet of your iOS and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and efficient infrastructure that aligns with your computing model. Progent also offers remote and on-premises training to show you how to manage and use your iOS devices in a safe, team-oriented environment that maximizes the business value of your IT system.

Apple iPad and Windows integration Consultants Windows and macOS Technology Consulting Services
Athens Georgia Networking Outsourcing Companies Help Desk Computer Consulting Company in Athens Winterville Bogart
Network Education
Network Training

Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent faces few competitors. Medium-size companies who work with trusted independent consultants or who maintain internal IT personnel benefit when Progent passes on information about critical technology and tested methodologies to make their networks more robust, secure, and efficient.

Belmont Consultancy Firm California Small Office Computer Consultants for Burlingame in California
Best BlackBerry Synchronization Consultancy Services Company BlackBerry BES Server Server Consultant Lincoln Seward County
BlackBerry BES Security Consultant IT Service
BlackBerry Desktop Manager Network Support Consultant Greensboro Piedmont Triad BlackBerry Wireless Small Business IT Consulting Company in Greensboro, NC
Microsoft Office 2000 Server Consultant
Microsoft Office 2003 Specialists

Progentís IT outsourcing services for small businesses feature planning Windows XP, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and in-person troubleshooting, fixing stubborn IT problems, and creating a company-wide security plan. Progent can show you how to maximize system reliability and performance via zero-downtime configuration, redundant network architecture, and proactive network monitoring. Progent also provides project management assistance for major migrations and can assist with requirements definition, resource identification, BOM development, sourcing selection, purchasing coordination, and professional documentation. Progentís IT outsourcing help also features education for office productivity software such as Microsoft Office.

BlackBerry Enterprise Server Consulting Organization in Riverside - Corona IT Consulting Firm for BlackBerry Software Southern California Riverside
Aten IP9001 Professionals
American Megatrends MegaRAC Engineers

Remote management cards offer network managers complete control over a server without the requirement for an on-site visit. Using remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to design, implement, and manage a high-availability business network that incorporates remote server management cards and Progent can utilize these remote management cards to provide low-cost off-site technical assistance. Progent has experience with a number of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.

BlackBerry Software Design Company BlackBerry Redirector IT Consulting Company
IT Training Consultants
Network Consultants for Expert Training

Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent can focus on providing hard-to-find services where Progent faces little competition. Small businesses who utilize familiar freelance service providers or who maintain in-house IT staffs benefit when Progent transfers information about critical technology and tested processes to make their networks more robust, secure, and efficient.

Boston Cambridge BlackBerry Enterprise Server Small Business Network Consulting Services Boston BlackBerry Desktop Manager Technical Support Organization
Boston, Suffolk County CISSP Evaluation Firewall Network Consulting in Boston, Suffolk County
Buffalo CISSP Cybersecurity Consultancy Security IT Services Buffalo, NY
ASA Firepower Onsite Technical Support
ASA 5500-X Firewall with Firepower Network Engineer

The current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, administer and troubleshoot firewall solutions built around Cisco ASA firewalls with Firepower Services.

Burlington, VT Small Office IT Support Vermont Server Integrators
CCIE Expert Certified Milwaukee, WI Guru Computer Consultancy Firm for Milwaukee, WI
CISSP Certified Security Software Recovery in California Computer Consultancy Group in Northern California
Cisco CUSP Online Technical Support
IP PBX Specialist

Progent's Cisco-certified SIP infrastructure experts can help your business to plan, integrate, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable remote or on-premises expertise to help businesses to move efficiently to a modern communications network that delivers fast ROI. Progent's certified Microsoft collaboration consultants can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync Server for access to a SIP PSTN trunk.

Cisco CCIE Networking Support in Manchester New Hampshire Emergency Phone Support Computer Support Consultant Manchester, Hillsborough County
VPN Integration Support
VPN Online Support Services

Cisco's security and remote connection products for small businesses offer a full line of easy-to-administer security products to help protect your local and remote information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align best with your company goals.

Cisco Certified CCIE Network Consulting Small Business IT Outsourcing Firms for Cisco Switch
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Cisco Consultancy Firms Tucson Arizona Cisco Problem Resolution Tucson International Airport TUS
Cisco Information Technology Consultant Network Installation for Cisco
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Linux Consultant
Linux Consultant Services

Progent's UNIX family support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient one-stop source to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Mandrake.

Cisco Network Consultation Best Cisco Information Technology Outsourcing Companies
Office SharePoint Server 2007 Support
Windows SharePoint Services Engineer

Progentís Microsoft-certified consultants offer companies of any size consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, groups and information. SharePoint Server offers a central spot for your employees or clients to access, organize, share and manipulate relevant information, documents, and software and to communicate with other people. SharePoint enables quicker and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data theyíve developed in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can help your organization to maintain your current SharePoint environment or upgrade to the latest release of SharePoint.

Cisco Network Specialist Philly Cisco Server Integrators
Cisco On-Call Services Cisco Networking Firm
Cisco Security Engineer PIX Online Support Services
Microsoft Exchange 2003 Onsite Technical Support
Microsoft Exchange Upgrade Consulting Services

Progent's Microsoft Certified engineers offer world-class consulting for major implementations of Microsoft Exchange. Progent's experts can help you plan multi-location Exchange rollouts or upgrades and can provide local personnel to assist enterprises with installations of Exchange Server 2007 in the or any region served by Progent's engineers.

Cisco Software Support in Glendale Technical Support Group for Cisco in Glendale
Cisco St. Paul, MN System Support Consulting Services Firm
Cisco Troubleshoot Anaheim, CA Cisco Outsourcing Company Orange County
Cisco VoIP Technical Support Group Cisco CCIE Online Tech
CIO Computer Consultant
Chief Information Officer Support Services

Progent offers the part-time or temporary assistance of a seasoned CIO to provide strategic direction to help you select and support network solutions to meet your present needs and that can be a firm basis for your growth. Progent's part-time CIO consulting services offer economic leverage to organizations who want to optimize the impact of their network investment but who are without the budget or hesitant to take on one more executive-level manager to their head count. Because Progent is vendor-neutral, with a large staff of engineers certified to maintain all major operating systems and networking technologies plus a broad range and business applications, Progent is in an ideal situation to provide unbiased advice along with advanced technical support for creating information solutions that fit the particular needs of your business.

Computer Consultancy Firms for Cisco Router National Computer Consulting Services for Cisco Security
Excel 2016 Setup Service
Office 2016 Computer Consultancy Company

Progent's Office and Office 365 experts can help businesses of any size to integrate Microsoft Office desktop and Office 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that offers fast ROI and promotes better business results. Progent can help your company to integrate Office or Office 365 applications with each other and with other key Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues between different versions of Microsoft Office desktop and offers live online instruction to individual users and groups.

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Computer Consulting Company Sandy Springs, Georgia Information Technology Consulting Firm
Computer Consulting Services Security Security Evaluation
Computer Consulting Services Exchange Server 2013 Information Technology Consulting Firms in Birmingham International Airport BHM
On-site Technical Support for Exchange Server 2003
Remote Technical Support for Exchange Server 2016

Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and supporting messaging solutions for clients in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment features security, service continuity, easy connectivity for off-site and wireless users, time-saving management utilities, and productive integration with telecommunications. Progent offers consulting and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007, Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also assist small or mid-size businesses to upgrade to Microsoft Exchange 2016 Server or Exchange 2013.

Computer Help Nationwide BlackBerry Desktop Manager Networking Support Rochester, NY
Computer Network Consultants in Orlando, Orange County Windows Server 2012 R2 Outsourcing Firm in Orlando Florida
Concord Installation Small Business IT Outsourcing Group for Lafayette in California
Consult for Citrix Virtualization Worldwide XenMotion Consultancy
Linux Network Monitoring, Nagios and MRTG Engineer
Nagios for Linux Consulting Services

Network monitoring typically involves tracking a networkís resource usage to help uncover throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that run under Linux or UNIX and can be deployed to monitor multi-OS networks where UNIX and Windows coexist. Progent's system support consultants can help you use both these tools to tune and repair your network. Progent's Linux consulting services provide small companies and programmers assistance with managing and servicing UNIX/Linux and Solaris systems that work with Microsoft-based products.

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SQL Server 2017 Mobile Reports Online Support Services
SQL Server 2017 on Linux Consultant Services

Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your current SQL Server environment to any deployment architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.

Consultant for Windows 7 Upgrade Online Support for Windows 7 Help Desk
Consulting Charlotte, North Carolina Technology Consulting for UNIX
Consulting Organization for Windows Server 2012 Port of Baltimore Windows Server 2016 Consultancies in Port of Baltimore
Cisco Certified CCIE Computer Consulting Firm
Cisco Firewall Support Consultants

Progent offers rapid remote support from Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your environment using powerful remote support tools to deliver quick and economical analysis and remediation of critical network infrastructure issues.

Consulting for SharePoint Business Connectivity Services Microsoft SharePoint Business Connectivity Services Computer Consulting
BSD Small Office IT Support
Sun Solaris Technology Professional

Progent's UNIX family support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.

Davis Professionals California CISSP Certified Security Davis Design Consultants
wireless IP phone integration Help and Support
Troubleshooting for wireless VoIP phone and Aironet APs

Cisco's wireless VoIP phones are hardened wireless devices intended for professionals who are on the move within office, warehouse, retail or other venues where management requires portable phones that offer more administrative control, security and durability than is achievable with the BYOD mode of workplace communications. Successful integration of Cisco's wireless IP phones usually requires that IT teams set up and optimize many components of your Wi-Fi infrastructure such as wireless access points, routers, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified consultants can provide online and on-premises support to help your organization build and maintain a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the set up of an IP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.

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Desktop Consulting Work At Home Job Belmont CA Microsoft MCP Engineer Subcontractor Job in Belmont CA
Desktop Tech Expert Desktop Networking Services
ERP Reports Navision Support and Setup
Help and Support for Microsoft Exchange
Migration Consultant for Exchange 2000

Progent is among the most qualified network consulting firms for designing email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses get the full benefits of Exchange Server 2000 for common situations including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.

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Office 365 Exchange migration Online Consulting
Exchange Online Archiving Online Troubleshooting

Microsoft allows you to create seamless hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This permits you to have some mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on time and within budget.

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Exchange 2007 to Exchange 2010 Upgrade Consult Consulting Services
Microsoft Consulting Contract Job
Full-Time Job for Network Engineering

Progent is looking for a variety of on-staff employees including solutions-driven Microsoft Certified Systems Engineers; system consultants who have Cisco CCNP or CCIE certification; and consultants for advanced network design with backgrounds in mobile access, wireless integration, non-stop systems, business continuity solutions, data preservation, and server virtualization. Progent is also seeking desktop support experts, off-site service specialists, and CISSP or CISA accredited security consultants. Progent is also seeking veteran managers and administrators who can perform efficiently in Progent's dynamic, virtual office environment. Progent contracts independent consultants who have proven expertise and working background in important IT areas outside our main technical focus. Our Experts Group hires contractors who offer advice and development support for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with popular platforms such as Linux, Macintosh, or Sun, or offer world-class skills in technologies such as telecom, web design, Electronic Data Interchange, eCommerce, or database management. Freelance consultants premier by Progent coordinate with Progent's staff consultants to provide comprehensive IT services for small and midsize company networks.

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Microsoft LCS Server 2007 Computer Consulting
Microsoft LCS Server IM Support and Integration

Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class solution offering advanced protection, seamless compatibility with popular Microsoft software, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved business efficiencies, increased individual productivity, and better IP protection with this simple-to-manage, fault-tolerant solution. Successful implementations of Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to realize all the benefits of Microsoft Office Communications Server throughout your whole corporation.

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Firewall Computer Security Specialist in Rhode Island CISSP Firewall Configure Rhode Island
Ryuk ransomware removal and recovery Technology Professional
Hermes ransomware recovery Engineer

Progent's experienced ransomware recovery experts can help your business to restore a network damaged by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock.

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Hyper-V Virtual Consulting Services MS Virtual Server Administration Website Network Consulting
MOM 2000 Case Study
MOM 2000 Example Application

Before Progentís Microsoft Operations Manager solution, network issues were handled reactively, once workers were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses created by Microsoft Operations Manager, Progent can now address network problems before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with incipient problems before clients know that the problems exist. Progent supports MOM 2005 and MOM 2000 to offer small business IT systems enterprise-class reliability, security and productivity.

ISA Server Consulting Consultants for ISA Server
IT Management Outsourcing Professionals Specialist
Remote Network Monitoring Engineer
Professionals for ProSight Remote Network Management

Progent's ProSight portfolio of managed IT services are geared to offer organizations who maintain small internal IT support teams with affordable help from enterprise-class management tools and technical experts. Benefits of the ProSight catalog of managed IT services include fixed IT management costs, automation of common administrative tasks, ongoing absorption of the latest information technology, graceful migration from older technology to up-to-date solutions, close alignment of computer technology with business goals, access to seasoned IT experts, and freeing up management to focus on business instead of ever-changing network technology.

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Consultant Services for Ubuntu Linux
Technology Consulting for Colbolt Linux

Progent's Linux support services provide small and mid-size businesses and software developers help with administering and supporting Linux computers that coexist with Microsoft-powered technology. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of experience provides you with a convenient one-stop source to help you build and manage a protected and reliable cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

IT Outsourcing Network Support Group in Abilene Texas Microsoft Exchange Security Consulting Services
IT Services Online Support in Richmond Piedmont
Technology Professional for IT Development Project
IT Development Project Professional

For advanced project management assistance, Progent offers the services of senior IT professionals with years of background in IT management, program development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise clients follow leading practices to make sure development or deployment projects are completed on schedule and within budget.

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Integration On-site Technical Support for SharePoint Server 2013
Integration Support Remote Support
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Largest Corpus Christi Small Office Network Consultant Corpus Christi Networking Specialist
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Macola Contract Programmer Retail Management System Help and Support
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Microsoft Certified Expert Network Engineer for Windows Server 2012 Multitenancy Windows Server 2012 Storage Spaces Network Engineer
Microsoft Certified Expert Threat Management Gateway Onsite Technical Support Microsoft Certified Expert Threat Management Gateway Network Engineer
Dynamics GP Software Support
Dynamics GP/Great Plains Features Troubleshooting

Progent can show you how to plan and execute an efficient migration to Dynamics GP/Great Plains so that you retain your information, improve your protection, modernize your management reporting, take full advantage of Microsoft Office support, and minimize productivity interruption by creating and executing a sensible migration strategy. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP.

Microsoft Computer Support Company Microsoft and Apple Small Office Network Consultant
Microsoft Exchange Hosting Consulting Exchange Email Hosting Consult
Online Support Services for Windows SharePoint Services
Integration Support for SharePoint Server

Progent's Microsoft-certified consultants can show you how to evaluate the business case for deploying SharePoint 2007, consult with you on the most appropriate version of SharePoint for your circumstances, offer configuration and integration services, assist you to set up MS SQL Server as a supporting database manager, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with SharePoint 2007, develop a comprehensive security plan that includes portal solutions, and deliver troubleshooting and Help Desk services.

Microsoft ISA 2004 Server Network Consulting ISA 2004 Enterprise Edition Server Help and Support
Exchange Server 2016 Upgrade Planning Network Consultants
Microsoft Exchange 2016 Migration Online Consulting

Progent can assist your business in any and all facets of your upgrade to Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Small Office Small Business Network Consulting Company
Small Business Computer Consultancy Companies

For small businesses interested in Progent's network support outsourcing, consulting, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.

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Consultant for VMware Cross vCenter NSX
VMware vRealize Orchestrator vRO Specialist

VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can generate audit reports to confirm complete service restoration, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly recover the entire logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to design, deploy, test and maintain a DR solution based on VMware Site Recovery Manager and VMware NSX.

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Microsoft SharePoint 2013 Network Engineer in Buffalo New York SharePoint 2010 Technical Support Services in Buffalo, Erie County
Microsoft SharePoint Server 2010 Network Consultant Online Support Services for SharePoint Server 2007
ERP, MRP, Accounting System Integration
Microsoft ERP Remote Support Services

Progent's team of application experts offer advanced consulting, custom development, integration help, and online training for popular business applications covering key areas including ERP, general accounting, management analytics, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting support remotely, Progent can assist clients throughout the U.S. to eliminate the time and expense related to travel and on-site visits without sacrificing the effectiveness of technical services.

Microsoft WSUS Computer Firms Microsoft Patch Management Upgrade
Microsoft Windows 7 Migration Network Consultant Microsoft Windows 7 Support and Integration
Microsoft Windows Server 2016 Small Business IT Outsourcing Services in Mesa, Maricopa County Mesa Phoenix Windows Server 2012 Small Business Outsourcing IT
Antispam Technical Support Services
Antivirus Support and Help

E-Mail Guard is Progent's affordable spam filtering and virus defense service that gives small companies world-class protection from spam, viruses, directory harvesting, and other types of e-mail-based attacks on computer systems. E-Mail Guard is powered by Postini's perimeter management technology, a full suite of web-based antispam and virus defense services that defuse email assaults before they are able to breech the corporate firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, irrespective of server vendor, hardware technology, or data center location.

Microsoft Windows Small Business Server 2008 Specialist Technology Professional for Microsoft Windows Small Business Server 2008
Installer for OpenBSD
Solaris Technical Consultant

Progent's UNIX platform support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient single source to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.

Microsoft Windows Technical Support Outsource in Independence Blue Springs Lee's Summit Microsoft Network Computer Outsourcing
Microsoft and Cisco Authorized Expert Winston-Salem, NC Security Consulting Companies Microsoft Expert Winston-Salem, North Carolina Software Outsourcing Consultant
Security Organization for SonicWall NSA 2650 Firewall
SonicWall NSSP 12000 Firewall Cybersecurity Companies

Progent's SonicWall firewall experts can help you integrate, maintain, and update SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into a complete security solution and build security into your corporate operations.

Microsoft and Cisco Certified Expert Arden Computer Installation California Consultancy Services Group for Rancho Cordova in Northern California
Migration Consulting for Networking Lakewood Littleton Golden Microsoft and Cisco Networking Specialist Jefferson County Colorado
Migration Firm for Progent Global Progent Server Help
Missouri Computer Help CISM Security Security Missouri Technical Support Companies
Missouri Information Technology Consulting Onsite Computer Services for Kansas City, St. Louis, Springfield, MO
Microsoft Certified Partner Service Database Onsite Technical Support
Services Documentation Computer Consulting

Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or local support organizations who provide minimal documentation or details of services done, each service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the support reports sent by every consultant to each client. The discipline of documenting and archiving service activity allows more effective service and avoids a variety of typical problems such as when a service client is effectively held hostage to a consultant who wonít release the keys to the kingdom.

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Network Consult Computer Network Support Firms
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Wi-Fi Network IT Services
Wi-Fi Network Information Technology Consulting

Progent can help you design, deploy, manage, and repair a viable Wireless network infrastructure, select sensible components, and configure access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you build a thorough 802.11ac wireless system security strategy that is well integrated with the security plan for your overall business network.

Network Security Evaluation for Firewall Security Organizations for Firewall
SonicWall NSSP 12000 Firewall Security Group
SonicWall NSA 6650 Firewall Security Certification

Progent's SonicWall firewall consultants can help you integrate, manage, and update SonicWall firewall devices including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your business operations.

Network Services Internal Network Security Inventory Consultancy
Network Support Service Support Specialist
Palo Alto Networks Panorama Firewall Configuration
Cybersecurity Firms for Palo Alto Networks User-ID

Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity solution that spans your data center and cloud assets and protects all users anywhere with any device.

Network Support Technician Security Consultants
Juniper SSG Series Gateway Technology Consulting
Juniper SSG Series Gateway Cybersecurity Consultancy

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

Network System Support Consultant California Monterey County Small Business Computer Consulting Firm
CRISC Certified Risk and Information Systems Control Analyst Engineers
CRISC Certified Risk and Information Systems Control Consult

Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.

Nexus MPLS Outsourcing Nexus 7000 Switch Onsite Technical Support
Oklahoma City, OK Cybersecurity Contractors Protection Oklahoma - Oklahoma City, OK, Tulsa, OK, Norman, OK, Lawton, OK
Microsoft Exchange Upgrade Online Support
Technical Support for Exchange 2003

Progent's Microsoft Certified professionals offer expert consulting for major deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-location Exchange Server installations or upgrades and can supply onsite personnel to help large companies with deployments of Exchange Server in the or any region served by Progent's consultants.

On-site Support for BlackBerry Enterprise Server Support and Integration for BlackBerry Exchange
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Outsourced IT Services New Orleans New Orleans, Kenner BlackBerry Email Data Recovery
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CRISC Certified Risk and Information Systems Control Consulting
CRISC Certified Risk and Information Systems Control Architect Technology Professional

Progent offers the guidance of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management strategy based on leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

Petaluma Configure Northern California Nationwide North Bay Outsourcing Services California
Firewall Audit for NetScreen
Juniper NetScreen 5200 Firewall Security Organizations

Progent's Juniper-certified NetScreen engineer can assist you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to the latest Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.

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Philly BlackBerry Computer Network Consulting BlackBerry Exchange Network Management Services
NLB Test Lab Consulting Services
Consult for Herakles/QTS Test Lab

The Progent Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, creating efficient migration methodologies, assessing and tuning performance, designing or verifying business continuity strategies, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients without adequate internal resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical network projects on schedule.

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Providers for Oregon
Nationwide Remote Outsourced IT Management Services

Progentís Technical Response Center offers national extended hours remote assistance for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours phone support and online secure computer access to isolate and repair network problems quickly and economically. The breadth of IT expertise available from Progent's team of country-wide service professionals makes it possible to escalate even the toughest network issues to qualified specialists as needed. For urgent issues, the TRC tries to answer your call for service within one hour.

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Raleigh, North Carolina Consulting Group Raleigh Software Support
Remote Consulting for Cisco VPN VPN Support and Help
Remote PC and Smartphone Network Assessments Smartphone Synchronization Information Technology Outsourcing Firms
Solaris with Windows Consultant
Windows and Solaris Network Engineer

Progent can help your company to plan and implement a smooth migration from a UNIX-based IT system to a network based on Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to guard your data and minimize productivity disruption by developing an effective transition plan that preserves your existing investments in UNIX application and technology. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing infrastructure, migration planning and testing, Exchange migration services, data and application software transition, and server and storage system migration and consolidation.

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IP-PBX Online Consulting
Cisco VoIP Phones and Presence Online Technical Support

Progent's Cisco certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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SCOM 2012 Infrastructure Monitoring Remote Technical Support System Center Management Packs IT Consultants
SQL 2014 Small Office IT Consulting Services Fresno, CA Microsoft SQL 2008 Technical Support Organizations Fresno, CA
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SQL Server 2012 Security Remote Support Services Microsoft Certified Engineer
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Co-managed Help Desk Consultants
Extended Call Center Information Technology Consulting

Progent offers several essential types of Contact Center support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your clients easy access to a dependable support resource with years of experience providing phone support and remote access repair for networks based on Microsoft products. Progent's focus is on earning the support Call Center a positive reputation as a key contributor to company productivity. Progent's goal is to resolve and not merely record problems.

SQL Server 2017 Always Encrypted Outsourcing SQL Server 2017 Standard Support Services
Citrix Essentials Consultants
Support for Citrix and Microsoft Hyper-V

Progent's Citrix consultants can assist you to assess the strategic benefits of the available versions of Essentials for Hyper-V, assist you to integrate Citrix administration tools in your Microsoft Hyper-V environment, and show you how you can use Citrix Essentials to improve the responsiveness, uptime, consistency, and recoverability of your virtualized network while reducing the cost of resources and support and simplifying management processes.

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San Ramon Providers California Pleasanton Network Architect Northern California
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Microsoft ISA Server Online Troubleshooting
Microsoft Firewall Network Engineer

Progent's Microsoft-certified ISA Server consultants have extensive experience developing ISA Server-based security installations for IT networks with multiple offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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Microsoft and Cisco Certified Expert Remote Consulting for Shared Network Support Help Desk
Supplemental Helpdesk On-site Technical Support

Progent's Microsoft authorized experts provide several ways to help mid-size and large organizations develop a cost-effective and successful internal Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process study and improvement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Services help businesses sift through the various top level Help Desk application programs available and determine what products might be excessively expensive, miss key capabilities, or align badly with your organization's business goals. Progent also provides short-term staffing for businesses who want to reinforce their internal Help Desk team for occasional projects or to fill in for absent or indisposed workers.

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Designers for Midsized Office
Mid-sized Office IT Consulting Group

Progent provides technical services for medium size businesses who have 100 to 250 network users. The mid-size business or office has traditionally been an underserved part of the market for network support expertise. The overhead and support delivery models of major third-party support organizations make them excessively expensive for the typical mid-size business or small medium business (SMB), which usually has a minimal IT budget with which to support an IT system whose advanced technology and capability are frequently similar to the networks of much larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual network infrastructure and proactive network monitoring, significantly lowers the IT maintenance costs of a small-medium business while offering the mid-size organization with big-company service from certified, IT consultants with background in a broad range of midsized business network solutions. If your medium size company or small business is searching for the quality of IT help appropriate by a medium size office without paying big-company costs, contact Progent.

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Specialists for Microsoft Virtual Server Administration
Connectix Virtual Server IT Services

Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server platform and powered by software first produced by Connectix, provides the performance needed to carry out server consolidation, application migration, and server quarantine tasks through virtualization technology in an enterprise-ready IT environment with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at companies wishing to enhance operational efficiency in application development and piloting, migration from outdated mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can help your IT staff to evaluate and integrate Microsoft Virtual Server 2005.

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Microsoft Operations Manager 2000 Outsourcing
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Small to mid-sized businesses can now enjoy all the benefits of Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Certified network support experts. With Progent's affordably priced network service packages, small and midsize organizations can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer small company information systems world-class availability, security, and productivity.

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Progent offers affordable remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable cloud storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent offers as-needed expertise to help you to overcome technical roadblocks or Progent can provide project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on time and on budget.

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Progent's Cisco-Premier network management engineers can show you how to use Cisco's management utilities along with a variety of powerful third-party products to build a complete network management strategy in order to keep your network running smoothly, conserve limited resources, protect your data, revive quickly from hardware failure or deliberate attacks, and allow you to add or reassign network resources sensibly and economically as your business evolves.

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The complexity and connectivity requirements of Microsoft Windows Servers requires a network consulting team with practical expertise and broad familiarity with planning and building cohesive, comprehensive network technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progentís IT support can assist you with designing, installing, administering, and supporting Windows Server solutions that maximize the productivity of your IT system. Progentís consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.

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Progent offers a variety of programs that allow individuals or organizations to make money by acting as referrers, sales agents, or resellers of Progent's IT support and network consulting. Alternatives include performing as a sales agent for Progent-branded support or using Progent's consulting engineers but retaining your own service brand as a seamless arm of your IT services company.

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Consult for Infor SyteLine CloudSuite Inventory Management
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Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over 25 years of experience assisting manufacturing and distribution companies to manage complex supply chains and improve the efficiency of critical processes to get products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and database administration.

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Before Progentís Microsoft Operations Manager solution, network problems were approached reactively, after workers were impacted by them. With the help of proactive, automated warnings and trend analyses sent by MOM, Progent can now anticipate network problems before they grow to be serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before customers know that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class reliability, safety and productivity.

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Progent's Check Point Software consultants can show you how to choose and configure Check Point Firewall/VPN utilities and hardware powered by Check Point's security platform to provide an affordable and effective security solution for your business network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 appliances with security solutions from other vendors and offer a single source for continuing technical support, administration, training, and design expertise.

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Progent has extensive experience providing a full-spectrum of online IT consulting and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the industryís pioneers in providing expert remote network consulting and has provided IT solutions to clients in every state. Online support eliminates travel expenses and resolves issues faster than on-premises support.

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Amazon Marketplace Web Service Development
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Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.

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Progent provides national urgent phone support and troubleshooting services for companies who operate Sun Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft technology. Online technical support provides maximum return for your information technology dollar by preserving client efficiency and limiting the time billed for computer analysis and repair. Sophisticated online access technology and skilled technicians and engineers allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be remediated by telephone or via a mix of phone support and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISA certified security professionals to help with the toughest network issues.

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Microsoft CRM helps mid-market businesses nurture profitable client interactions. Integrated Sales and Customer Service modules enable employees to share data to help promote selling success and deliver steady, effective customer service. Progent can configure the optimal network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service databases.

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CISSP-ISSEP Cybersecurity Consultancy
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Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any facet of information system security. Progent can help implement cost-effective security solutions that guard a small business from advanced threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile users accessing network resources spread over multiple physical sites and public and private clouds.

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Progent offers live remote instruction for an array of client applications and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Outlook plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Online instruction offers the advantages of traditional in-person instruction, such as instant interaction between students and trainers, but avoids the expenses of transportation and the challenge of attempting to accommodate the schedules of many students. Available to single students or groups of any size, Progent's live online instruction allows the trainer to conduct the seminar from a remote office while the students can be spread across a campus or across the the U.S. Virtual education deploys powerful learning aids such as broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be short and personalized to specific subjects or longer in duration and broader in coverage.

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Microsoft Expert Dynamics GP Accounting Outsourcing
Dynamics GP Software Consulting

Microsoft Dynamics GP allows you to expand and manage your company more efficiently by delivering deep access to decision-driving data and a fast return on investment. Dynamics GP offers important productivity benefits including its ability to extend the presence of your company, handle your financials, automate financial operations, unify procedures across your company, refine inventory control, increase order accuracy, grow sales and minimize turnaround time, and maximize free cash flow. Progent can help you set up and manage a reliable, safe server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains support professionals to help you reap the full advantages of your Dynamics GP software.

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Server Virtualization Consultant Services
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Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of servers and quicker return on investment, more efficient use of physical computers, streamlined operations, enhanced network availability, and easier manageability. Typical usage scenarios for virtual servers are hardware consolidation, low-cost hosts for line-of-business legacy software based on obsolete operating systems, and inexpensive quarantine of software development or pilot testing systems from production systems.

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Progent provides the help of Microsoft and Cisco-Certified IT support experts to show customers economical ways to help organizations maximize the benefits of Microsoft and Cisco products. For environments that span from remote offices to large enterprises, Progent's network consultants can show you how to enhance your network's e-mail architecture, protection, reliability, throughput, and system management.

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The Certified Information Systems Auditor accreditation is an important achievement that indicates mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass a comprehensive test given by the ISACA international professional association. Progent offers the services of a CISA-Certified Cybersecurity audit consultant trained to assist businesses in the areas of IS audit process, information technology administration, systems and infrastructure ROI, IT service delivery, protection of data resources, and business continuity planning.

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Cisco's security and remote connection technology for small organizations provide a full line of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that align most closely with your company goals.

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Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to create specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can show you how to create reports that allow you to track your business more effectively, turning uncooked information into useful understanding of your company and customers.

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Progent can show you how to prepare and execute an efficient migration to Dynamics GP/Great Plains so that you preserve your data, strengthen your security, modernize your analytics, take full advantage of Microsoft Office integration, and reduce productivity interruption by designing and following a sensible migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't waste productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce custom business software and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.

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