Greater Twin Cities Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.
Progent locations in the Greater Twin Cities Metro Area
Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were once among the most successful solutions for maintaining location-independent connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide St. Paul, Minnesota businesses support from BlackBerry-qualified experts who can assist companies to manage existing BlackBerry deployments or transition efficiently to a modern smartphone solution.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the norm for businesses regardless of size, successful deployment and support of BlackBerry technology has grown more challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small businesses often turn to outside support firms who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's proven online service delivery model, provides small companies an affordable solution for integrating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to track and support BlackBerry devices throughout your company, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end solution for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange Server, Lotus Domino, or Groupwise users to send and receive emails that stay encrypted during wireless transit to ensure maximum security. BlackBerry BES Server also simplifies a wide selection of crucial administrative tasks ranging from smartphone setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can help you use BlackBerry BES Server to perform basic jobs such as:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry smartphone software remotely
- Control client configurations with BlackBerry's vast library of IT policies
Progent's BlackBerry-certified engineers can also help your company to utilize BES Server to perform important tasks not supported by the less advanced BES Server Express. These procedures include:
- Set up and support BlackBerry's high-availability infrastructure using virtualization
- Install BlackBerry smartphones remotely
- Establish specialized administration roles
- Automatically track and analyze the integrity of your BlackBerry system
Expert RIM BlackBerry Consulting and Technical Support Services Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible remotely to deliver expert technical help to companies in the St. Paul area or throughout the state of Minnesota. Progent's experienced remote technical support experts have helped IT organizations resolve network issues and cut support expenses in each state in the United States and established a large following of loyal customers. (Refer to Progent's client testimonials.)
Progent offers online consulting support for a wide selection of technologies related to RIM BlackBerry products such as synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Important BlackBerry certifications awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also help you to troubleshoot a wide range of problems associated with synchronization, device detection, messaging consistency, web access, wireless connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online consulting services for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support expenses at a minimum and, by dealing with issues promptly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs assessment, solution architecture, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to create a mobile wireless solution that meets your IT budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to decide which administration approach and equipment match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices about options for software editions, server hardware and storage, network design, and application set up.
To optimize system security, Progent's BlackBerry-certified consultant can assist your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Qualified Consultant
To ask Progent about technical assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.