Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once among the most successful solutions for achieving location-independent access to email, calendars, web programs, and other critical business information. Progent can provide St. Paul, Minnesota businesses the services of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry deployments or migrate smoothly to a modern smartphone platform.
As the sophistication of small company networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the standard for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses often turn to external support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the need for an internal BlackBerry technology specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient online support model, gives small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their IT network.
Progent's consultants can help you with SQL Server 2019 integration and development consulting, SQL Server 2016 management consulting, and Microsoft Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and support BlackBerry smartphones across your business, define security policies that are right for your business, develop custom mobile applications, and ensure that your network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and thoroughly.
Minneapolis-St Paul Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.
City | Address | Phone | Link |
Minneapolis | 40 S 7th Street Minneapolis, MN 55402 United States |
(612) 444-2140 | Minneapolis Network Support Services |
Minnetonka | 12800 Whitewater Dr Minnetonka, MN 55343 United States |
(612) 351-3235 | Minnetonka Network Support Services |
St. Paul | 2136 Ford Parkway St. Paul, MN 55116 United States |
(612) 808-8084 | St. Paul Network Support Services |
Consulting and Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and support of RIM BlackBerry devices, providing a centralized solution for handling critical tasks such as smartphone installation, upgrades, and deactivation and providing a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange Server, Groupwise, or Lotus messaging servers and BlackBerry users and supports wireless synchronization.
BlackBerry Enterprise Server includes a variety of security capabilities beginning with automatic encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server using AES or Triple DES. BES Server also allows great versatility in selecting levels of security to meet the special needs of your company's network. Progent's BlackBerry certified engineers can assist your company to choose powerful security functions and enable them remotely. Samples of these wirelessly selectable security settings are:
BlackBerry BES Server also offers versatility in determining mechanisms to keep users from loading or running unsafe or unauthorized programs. Progent can assist you to choose protective techniques like:
Progent's Remote BlackBerry-certified Support is Fast and Economical
For companies in St. Paul, Minnesota who want fast and economical help from a qualified RIM BlackBerry consultant, Progent provides efficient remote help from a veteran network support staff who have provided network solutions to organizations in each state in the United States. (See Progent's customer testimonials.)
Remote consulting services eliminates travel expense and lets engineers resolve technical issues rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry solutions and can provide expert help in fields including resolving synchronization issues, deploying BlackBerry Enterprise Server, and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can also help you to resolve a wide array of problems associated with synchronization, device recognition, messaging consistency, web access, wireless connections, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small business IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support expenses low and, by resolving issues promptly, optimizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including resolving enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, implementing over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help you to define and implement sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Help from a RIM BlackBerry-Qualified Expert
If you wish to ask Progent about consulting help for BlackBerry mobile wireless integration, phone