Enlarging your at-home workforce can have a major impact on network architecture, security/compliance, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can help your St. Paul company to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and delivers maximum value. Progent offers support services that go from as-needed guidance for getting you over occasional IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can assist St. Paul, Minnesota companies to with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.

Public Cloud Integration for Telecommuters
Progent can provide affordable remote support for enabling organizations to build, maintain and repair cohesive hybrid network models that include internal data centers, telecommuters, branch offices, plus public cloud services. Progent offers top-tier consultant for all modes of cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help remote workers resolve problems with cloud connectivity, authentication, and cybersecurity.

Azure Integration Services for TeleworkersMicrosoft Azure is a popular platform for public cloud services that allows you to utilize infrastructure, virtual servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure includes over 100 services services including the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and plan backup and recovery systems with Azure Backup. Progent can also show you how to create protected access to Azure services for remote workers by configuring and troubleshooting firewalls and VPN tunnels. To learn about Progent's consulting services for Microsoft Azure, refer to Azure consulting services.

Office 365 Integration Services for TeleworkersOffice 365, now called Microsoft 365, is Microsoft's growing suite of client productivity software and cloud services offered by subscription. Microsoft apps and services are marketed in a selection of plans intended for users ranging from individuals and small offices to major corporations. Progent offers quick and affordable online contact with experts knowledgeable about Office 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to evaluate the numerous subscription bundles available for Office 365 and deploy 365 apps for your telecommuters in a way that delivers top business value. To find out about Progent's consulting services for Microsoft Office 365, visit Microsoft Office 365 integration services.

Microsoft 365 Exchange Online Integration Services for Remote WorkersOffice 365 Exchange Online is among the most popular applications in Azure-hosted Office 365 product line. Exchange Online offers the advantages of lower costs for data center infrastructure, simplified management, dynamic scaling, high availability, and other advantages associated with public clouds. Microsoft has designed Office 365 Exchange Online to operate smoothly with on-premises Exchange environments, allowing you to build hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide occasional help to get you through tough IT bottlenecks and can also provide comprehensive project management services to ensure your teleworkers have easy and secure access to your Office 365 Exchange Online environment. To learn Progent's expertise for Microsoft 365 Exchange Online, go to Office 365 Exchange Online integration and troubleshooting expertise.

Amazon AWS Integration Services for Remote WorkersAmazon AWS is a trailblazer in the public cloud arena and is the industry's biggest source of cloud-based services. Progent can provide fast and affordable online contact with cloud connectivity experts who can help your organization to design, deploy, manage, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking experts to help you to create a high-uptime network model to make sure your users have a consistent computing environment whether they are working from your main office, a branch office, at home, or on the road. For information about Progent's consulting expertise for Amazon AWS, visit Amazon AWS consulting services.

Google Cloud Platform Integration for TelecommutersGoogle Cloud Platform (GCP) is a popular collection of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist your business to scale your current IT assets with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your key apps cloud ready so your teleworkers can take full advantage of Google Cloud services. Progent can assist you to set up virtual machines on GCP Compute Engine, design a cost-effective storage solution with GCP Storage, and simplify identity control for at-home workers with Google Cloud Identity services. Progent's consultants can also help you to utilize GCP's management tools to control and track your Google Cloud ecosystem. To learn, go to Google Cloud Platform integration expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your St. Paul, Minnesota company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Cisco-certified wireless integration consultants can help organizations to configure, administer, and debug Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent offers expert help for every phase of your Exchange 2010 upgrade with services that include end-to-end project management services, site prep, project design and documentation, specification of new software and equipment needed, recommended sourcing, pilot testing at client site or at Progent's testing lab, setting up temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old servers, and webinar training for client's IT staff and users.

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    For Windows desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop solution that maximizes the business value of your IT system; configure XenDesktop software with your physical and virtual servers, end-user devices, and peripherals; migrate your existing virtual desktop software to the latest releases of XenDesktop; and provide comprehensive online technical support. Progent can also train your IT staff to follow industry leading practices to maintain XenDesktop effectively.

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    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, enhance and debug their connectivity hardware like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and manages the configuration of almost all devices on your network, monitors performance, and sends alerts when issues are detected. By automating complex network management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance bottlenecks.

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    Progentís Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis package built, like all Microsoft accounting solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and integrate, and with its segmented design you are able to purchase only the functions you currently need, with the ability to expand clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP support experts can show you how to install, configure and manage the current release of Dynamics GP or upgrade smoothly from an older release.

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    Progent provides the services of Microsoft and Cisco-Certified network consulting professionals to show customers affordable ways to help companies maximize the benefits of Microsoft and Cisco technology. For networks that range from small offices to nationwide corporations, Progent's expert engineers can help you improve your network's e-mail infrastructure, security, reliability, performance, and IT management.

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    Progentís high availability network consultants provide non-stop computing support, disaster recovery services, network load balancing, non-stop interoffice access, fault-tolerant Internet connection design, high-availability data center consulting, and other non-stop operations support to help your small business integrate a 24x7 network for line-of-business applications. Progent possesses the knowledge and experience to develop economical, non-stop systems by deploying the evolving library of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet interface and intelligent system load balancing.

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    Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for unified management.

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    Even if your company has a small network support group and a modest IT budget, your information system can still have the same high reliability and performance that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified network professionals, the latest network management software for 24x7 monitoring and threshold alarms, and cost-effective support programs such as a help desk service to keep your vital business applications and hardware up and running.

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    Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device built by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to help you to plan, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda Backup.

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    Progent can provide small and medium-size businesses overflow or fully outsourced Help Desk call center support services for at-home workers.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the flexibility to evolve with your growing business needs. Progentís Cisco-Premier network consultants are familiar with Ciscoís complete family of products aimed at preventing information pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can help you integrate Cisco technology to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user authentication, permissions, and tracking from a graphical Web interface.

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    Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor family or show you how to migrate to current firewall technology. Progent can also help you create and implement a complete security plan that can incorporate firewall/VPN devices and utilities, managed security and virus protection services, system monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single resource for on-going network support, administration, education, and security expertise.

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    Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For business environments built exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, configuring and maintaining a network infrastructure that is available, safe, fast and able to achieve your company's objectives.

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    Progent can help small and mid-size businesses to set up their offsite workers with reliable access to cloud resources.

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    Progent's Microsoft and Cisco certified computer engineers can provide advanced support for a broad array of technologies and can provide that expertise by phone anywhere in the U.S. or onsite in select cities across the United States and anywhere in California. Progent offers remote help for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft Windows and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for complex connectivity issues, as well as the the support of CISA and CISM-accredited security engineers to assist with complex security planning and problem solving. Progent has provided online troubleshooting to businesses in all 50 states in the United States.

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    Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi devices installed on multiple sites with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned wireless professionals who can assist your organization to assess the value of UniFi products for your environment and assist you to design, install, manage, and maintain your UniFi solution.

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    Progent can assist your business to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern wireless controller products. Progent offers support for both physical and software-based wireless controllers and can help you to decide which version makes sense for your Wi-Fi solution. For 802.11ac Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller consulting.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and offers a unified platform to manage the complete threat lifecycle including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats.

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    MS Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade solution offering advanced security, seamless compatibility with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and elevated business efficiencies, increased individual output, and better IP protection. MS Office Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises configuration support and troubleshooting services for your Office Communications Server 2007 environment and can assist your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add business value to your information network

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    Progentís Cisco-Premier technology consultants offer experienced PIX Firewall support services covering design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat security, and safe access services. Extending from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of protection, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative tools. Progentís network consultants can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's UNIX platform support services provide small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you a convenient single source to help you create and manage a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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  • SCDPM 2012 Backup and Recovery Support
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    Progent's Microsoft-certified consultants can provide online or onsite expertise to assist businesses of all sizes to plan, deploy, manage, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of Data Protection Manager or from a different backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent can provide occasional help for resolving especially challenging issues, or full project management support. Progent can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

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    Windows Server Essentials is a value-priced, versatile OS that allows small organizations to make the move from the older stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that includes local and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the potential business advantages of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud design for your computing ecosystem. Progent offers full-service project management so you can design and carry out a smooth move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting help, troubleshooting, and training.

  • Service Reports Remote Troubleshooting Services Documentation Remote Support
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  • Slackware Linux Consultant Services Red Hat Linux Technical Support Services

  • Computer Network Support Firms Midsized Office
    Mid-size Business Recovery Services

    Progent provides technical services for mid-size businesses with 100 to 250 network clients. The medium size company or office has typically been an overlooked segment of the market for IT support services. The cost structures and support delivery practices of major third-party support organizations make them too costly for the ordinary mid-size business or small medium business (SMB), which usually has a modest IT budget with which to maintain an information network whose advanced technology and sophistication are frequently similar to the information systems of much larger companies. Progent's service delivery model, which takes great advantage of remote support, virtual network infrastructure and 24x7 network monitoring, significantly lowers the IT maintenance expenses of a small-medium business while providing the small organization with enterprise-level service from professional, world-class experts knowledgeable in a broad range of small business network solutions. If your medium size organization or small business is searching for levels of IT support needed for a medium size organization without budgeting big-company costs, contact Progent.

  • Small Business WAP361 IT Consultants Small Business 300 Access Point Outsourcing
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