Expanding your telecommuter workforce may have a significant impact on IT architecture, security, and corporate processes. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your St. Paul organization to select the right tools and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services that go from as-needed expertise for helping you past occasional IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can help St. Paul, Minnesota companies to with any facet of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, cybersecurity, backup/restore solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from major vendors enable virtual discussions, video and voice conferencing, chat, and screen sharing for both local users and at-home workers. Many companies use a mix of conferencing products to accommodate their different partners and customers. Progent can help you to manage your current voice/video conferencing environment and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus editing and playback for training. For details about Progent's consulting expertise for Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities that include voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams as well as for other Office 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist you to tune your network infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your St. Paul, Minnesota company, call 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progentís Wireless Consulting Services provide a fast, economical option for companies of all sizes to configure, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore capability for individual files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for handling large-scale deployments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a broad range of services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.

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    Mid-sized companies can derive all the advantages of System Center Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced network support programs, mid-size organizations can select a simple co-sourcing service program built around Operations Manager with server monitoring, proactive alerts, comprehensive reporting, Help Desk Call Center, and online troubleshooting. For companies with mission-critical environments who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer mid-size business networks world-class reliability, security and productivity.

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    Specialist System Center 2016 and Exchange Integration

    Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Certified network support professionals. With Progent's economically priced IT service programs, small and midsize businesses can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer small company information systems enterprise-class availability, security, and performance.

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    Engineers Windows and UNIX

    Progent's UNIX platform support experts provide small and mid-size businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of experience provides you with an easy single source to show you how to create and maintain a secure and reliable cross-platform network and communications solution that allows UNIX and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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    Progent's veteran team of network consultants and application experts have years of background delivering remote and on-premises assistance for businesses of all sizes who want to integrate Android phones into their information networks so that mobile clients can be productive from anywhere. Progent has the range of know-how to solve technical issues that span multiple vendors and that entail a mix of older and current information technology. Progent provides budget-friendly online expertise to assist you with any stage of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to help you to resolve particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major network initiatives on schedule and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones and tablets efficiently.

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    High Availability Load Balancing Support and Setup

    Progent offers fault tolerant load balancing support covering system load balancing, load balanced program, network infrastructure routing, and content dispatching products including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.

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  • SCDPM 2012 Deduplication Support Services
    Integration Support SCDPM 2012 and Azure Backup

    Progent's Microsoft-certified consultants offer remote or in-person expertise to assist businesses of any size to design, implement, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for resolving particularly stubborn issues, or full project management support. Progent can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

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  • System Center Operations Manager Integration Services
    Remote Monitoring and Reporting Consultant

    Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and repairing System Center Operations Manager environments and offer organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.

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