Enlarging your at-home workforce may have a major impact on network architecture, security, and corporate processes. Progent has 20 years of experience helping SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your St. Paul organization to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers support services ranging from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help St. Paul, Minnesota companies to succeed with any facet of creating a high-functioning work-at-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, data security, data protection solutions, and unified management.

Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from major vendors support online meetings, video conferencing, chat, and screen sharing for both onsite workers and teleworkers. Many companies utilize a mix of products to meet the needs of their various partners and clients. Progent's communications experts can help you to maintain your existing conferencing environment and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications product that enables real-time presence, IM, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business client software to accommodate your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for voice/video calls. To learn more about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. For details about Progent's support services for Webex and for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as voice/video conferencing, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams and for other Office 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and help you to optimize your network architecture to run them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home environment for your St. Paul, Minnesota business, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's pricing policy is to charge for online service and on-premises help by the minute. As a result, you are charged exclusively for received support. Progent does not demand a higher rate for after-hours or priority support, and within California or in regions where Progent provides in-person service, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. Also, Progent imposes no minimum charge and asks no retainer for services provided during normal working hours. Many support firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick fixes so you will not be forced to allow minor problems to stay unaddressed.

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    Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and associated Exchange components to lower hardware expense and management overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your organizations to evaluate the potential advantages of Office 365 Exchange Online, design a network topology that fits your functional requirements and budget, carry out a non-disruptive migration from your existing Exchange organization to one that includes Office 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and technical support.

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    Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to create a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web meetings with application sharing, and both IP-based and PSTN calling enabled for a wide assortment of stationary PCs and handheld clients. Progent's certified Lync Server 2013 consultants and network architects can assist your company to assess the business benefits of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your current and future plans, implement Lync Server 2013 so as to speed up your ROI, and deliver live online and onsite training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook clients and PowerPoint.

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    Configuration Manager 2016 automates application and device provisioning at scale, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, performs network health reporting, enables secure end-user self service, and delivers a common control mechanism for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can help you with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.

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  • Virtual Server 2005 Professional
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    Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by technology first produced by Connectix, provides the power necessary to carry out server consolidation, application migration, and server isolation tasks via virtualization techniques in an enterprise-ready computing network with high scalability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies who want to improve ROI in application programming and piloting, upgrading from legacy mission-critical applications, and hardware consolidation. Progent's professional Virtual Server experts can help your business to assess and integrate Microsoft Virtual Server.

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    Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.

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    Progent can provide the expertise of RIM BlackBerry-certified experts who can assist small organizations to design, administer, and troubleshoot BlackBerry technology affordably and successfully, eliminating the requirement for an internal BlackBerry specialist and reducing the expense and distraction of maintaining a mobile workgroup. Progent's BlackBerry engineers offer extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, combined with Progent's proven online support model, offers small and mid-size companies an efficient option for integrating BlackBerry devices and software seamlessly into their information network.

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    Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards vital business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to help you to plan, configure, operate and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.

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    VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and fixes and can produce reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly restore the complete logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to plan, configure, test and administer a DR system powered by VMware SRM and VMware NSX.

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    System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and dependable availability for critical applications by providing centralized, mixed-platform monitoring of physical and virtual infrastructure deployed throughout on-premises datacenters and private and public clouds. Progent's consulting group offers world-class remote and onsite expertise to assist businesses of all sizes to design, integrate, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from older versions or from different IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified IT management solution. Progent can also help you extend your SCOM 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Exchange 2010 and introduces important new features plus a revamped structure. These enhancements favorably impact key areas like ease of administration, high availability (HA), security, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT staff to manage your Exchange 2013 solution. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange 2013.

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