Expanding your telecommuter workforce may have a significant impact on IT architecture, security, and corporate processes. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your St. Paul organization to select the right tools and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services that go from as-needed expertise for helping you past occasional IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can help St. Paul, Minnesota companies to with any facet of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, cybersecurity, backup/restore solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from major vendors enable virtual discussions, video and voice conferencing, chat, and screen sharing for both local users and at-home workers. Many companies use a mix of conferencing products to accommodate their different partners and customers. Progent can help you to manage your current voice/video conferencing environment and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus editing and playback for training. For details about Progent's consulting expertise for Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities that include voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams as well as for other Office 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist you to tune your network infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your St. Paul, Minnesota company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the state of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT personnel and your assigned Progent consultant so that any looming problems can be resolved before they can impact your business.

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    Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based control and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays within your corporate firewall.

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  • Expert Development Microsoft T-SQL MS SQL Server Development Firm
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    24x7 Fault Tolerant OSPF Configuration Consultancy

    Progentís high availability interoffice connectivity and fault tolerant network connection professionals can help small organizations create non-stop Interoffice connectivity by means of redundant system architectures with transparent failover. Progentís CCIE engineers can plan and implement fault tolerant Inter-office networks supported by non-stop EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide economical 24x7 interoffice connectivity.

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    Progentís Wireless Consulting Services provide a fast, economical option for companies of all sizes to configure, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally managed Internet gateway that acts as a one-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting capabilities, allows customized reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual server to cut costs and improve availability. Progent's Microsoft-certified consultants can help your company to design and carry out pilot and production deployments; interface Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist you to upgrade economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

  • Microsoft SCOM 2012 R2 Professionals SCOM 2012 Application Monitoring Online Support
  • Microsoft SharePoint Server 2013 Computer Engineer Microsoft SharePoint Server Consultant St Paul-Inver Grove Heights, MN, United States
  • Microsoft Windows Essential Business Server Remote Support Windows Small Business Server IT Consulting

  • Microsoft Exchange Server 2016 Upgrade Planning Support Services
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    Progent can help your business in any and all phases of your migration to Exchange 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

  • Microsoft Windows Small Business Server 2008 Specialist MS Windows Essential Business Server Technical Support Services
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  • Network Management Network Solutions Network Management On Site service
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    Email Guard from Postini provides constantly updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Manager services through Progentís E-Mail Guard spam filtering and virus protection service offering. Progentís certified email security consultants can help you devise an email defense strategy that includes antispam and virus defense services and processes.

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    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also assist you with designing, deploying, administering and troubleshooting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Windows NT.

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    Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore capability for individual files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for handling large-scale deployments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a broad range of services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.

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    Progentís high availability network consultants offer non-stop computing support, disaster recovery planning, system load balancing, 24x7 interoffice connectivity, high-availability Internet interface design, 24x7 data center support, and other non-stop networking support to show your company design a 24x7 network for strategic applications. Progent has the knowledge and experience to design economical, 24x7 systems by utilizing the expanding library of Windows Cluster servers such as Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-site network with a fully mirrored Internet connection and intelligent network load balancing.

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    Progent can help you to plan an upgrade to Teams from Skype for Business Online or Lync Server and configure, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Mid-sized companies can derive all the advantages of System Center Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced network support programs, mid-size organizations can select a simple co-sourcing service program built around Operations Manager with server monitoring, proactive alerts, comprehensive reporting, Help Desk Call Center, and online troubleshooting. For companies with mission-critical environments who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer mid-size business networks world-class reliability, security and productivity.

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    Specialist System Center 2016 and Exchange Integration

    Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Certified network support professionals. With Progent's economically priced IT service programs, small and midsize businesses can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer small company information systems enterprise-class availability, security, and performance.

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    Engineers Windows and UNIX

    Progent's UNIX platform support experts provide small and mid-size businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of experience provides you with an easy single source to show you how to create and maintain a secure and reliable cross-platform network and communications solution that allows UNIX and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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    Progent's veteran team of network consultants and application experts have years of background delivering remote and on-premises assistance for businesses of all sizes who want to integrate Android phones into their information networks so that mobile clients can be productive from anywhere. Progent has the range of know-how to solve technical issues that span multiple vendors and that entail a mix of older and current information technology. Progent provides budget-friendly online expertise to assist you with any stage of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to help you to resolve particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major network initiatives on schedule and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones and tablets efficiently.

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    High Availability Load Balancing Support and Setup

    Progent offers fault tolerant load balancing support covering system load balancing, load balanced program, network infrastructure routing, and content dispatching products including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.

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  • SCDPM 2012 Deduplication Support Services
    Integration Support SCDPM 2012 and Azure Backup

    Progent's Microsoft-certified consultants offer remote or in-person expertise to assist businesses of any size to design, implement, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for resolving particularly stubborn issues, or full project management support. Progent can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

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  • System Center Operations Manager Integration Services
    Remote Monitoring and Reporting Consultant

    Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and repairing System Center Operations Manager environments and offer organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.

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