Expanding your at-home workforce may have a major impact on IT architecture, security/compliance, and company processes. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your St. Paul company to pick the right technologies and follow best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns top value. Progent can provide support services that go from on demand expertise for getting you over occasional IT bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent can help St. Paul, Minnesota businesses to succeed with any aspect of creating a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and unified management.
VoIP Solutions for an At-Home Workforce
Extending the business phone environment to accommodate teleworkers is critical to supporting an effective at-home workforce. A broad range of cloud-centric digital PBX products are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP management. Progent can assist businesses of all sizes to plan or tune a telecommuter IP voice environment that provides the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations tune their current Cisco VoIP systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager supports additional combined media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified CM consulting services.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can help your company to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other older IP voice platforms, see CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate firewall
such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these VoIP solutions and provide online integration and troubleshooting expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your St. Paul, Minnesota company, phone 1-800-993-9400 or go to Contact Progent.