Expanding your at-home workforce can have a significant effect on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your St. Paul organization to select the appropriate tools and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent can provide support services ranging from on demand expertise for getting you past occasional technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent can help St. Paul, Minnesota companies to with any facet of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, data security, data protection solutions, and centralized management.

IP Voice Solutions for Remote Workers
Expanding the business phone system to include teleworkers is vital to supporting an effective work-at-home solution. A broad range of cloud-based IP voice platforms are used by small and mid-size businesses to support teleworkers. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice management. Progent can assist businesses of all sizes to design or maintain a telecommuter IP voice service that provides the flexibility, transparency and security needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations tune their current Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony features to devices such as IP phones, media processing products, VoIP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports other combined media services such as messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help your company to maintain your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP products, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to support these solutions and provide as-needed deployment and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your St. Paul, Minnesota business, phone 1-800-993-9400 or refer to Contact Progent.