Professional Remote Troubleshooting for St Petersburg, Florida Small Business Computers from Certified Engineers
Small companies have typically been underserved by large network service firms. Some small businesses permit themselves to become excessively reliant on individual engineers or small consulting organizations who don't have the bandwidth or broad skill sets to react promptly or effectively to network emergencies. Still other small companies resort to mass-market service providers staffed with technicians able to provide by-the-numbers solutions to ordinary problems but who do not have the experience and technical scope to deal with the diversity of configurations and lack of standards typical of small business IT networks.

Progent's time-tested approach to delivering affordable and effective network service to small businesses has made Progent among the premiere Microsoft-certified network consulting organizations in the United States. Progent has provided remote help to small businesses in every state in the country (refer to Progent's client testimonials).

For larger companies, Progent can provide co-sourcing support to reinforce the skills of your internal network support staff. This can cut costs and help meet schedules for big IT initiatives such as application design and development, disaster recovery planning, network security audits, office consolidations, or software migrations.

Progent can also offer the services of accredited experts to help your company to plan and execute a sensible cloud strategy.

Core Practice Areas Serviced by Progent for St Petersburg, Florida Business Networks
As a Microsoft-certified Partner computer support firm with a large group of Cisco Premier CCIE network consultants and Apple Computer certified consultants, Progent provides emergency assistance and low-cost remote consulting to St Petersburg, FL companies for a broad range of information technologies including:

Support Delivery Alternatives for St Petersburg, Florida Companies
Progent offers a variety of alternatives for providing small and midsize businesses and local governments with cost-effective IT services for troubleshooting, consulting, hosting services, and IT management outsourcing. Progent's model for providing computer support is built on the Help Desk Call Center structure common to larger IT support organizations. Progent's Contact Center Service Model promotes fast support, thorough service documentation, reliable follow-up, and tight expense control across an array of IT support delivery alternatives that include online troubleshooting, onsite help, high-end consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center provides emergency and routine online support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and worldwide. Progent's seasoned service experts can assist clients to troubleshoot and fix network problems without the expense or time loss of travel for onsite service calls. The experience of Progent's network consultants allows them to handle most IT issues quickly. For the toughest problems, Progent's depth of knowledge makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent offers a convenient, web-based registration procedure for first-time clients to accommodate emergency network problems and Progent bills per minute with no sign-up charges or time minimums, so you pay only for the help you receive. Experts available online include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Learn additional details about Progent's online computer troubleshooting services.

  • Onsite Support
    Progent provides on-site computer assistance for registered customers in major metropolitan areas in the United States. Progent's on-site support technicians can operate in conjunction with Progent's online support experts to deliver small and midsize businesses the optimal solution: in-person support professionals when you require them as well as the remote help of Progent's seasoned staff of network engineers, security specialists, and business software programmers. The response time for in-person service visits is typically under 24 hours. There is no start-up or retainer fee for becoming a Progent client for onsite service. Learn more concerning why to sign up for Progent's onsite network service.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller businesses an end-to-end service desk solution that manages all facets of online Level 1 desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to resolve complex issues. For details, see Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent offers small companies affordable availability of world-class IT professionals who can provide assistance with vital technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, network protection consulting, non-stop network engineering, server virtualization strategies, plus integration, customization and training for business software including financials, ERP and MRP, business analytics, CRM, and office productivity suites. Progent can help with short-term projects including office relocations and major software upgrades, extended projects like business information software programming and customization, relational database application development and administration services, and web development, continuing support including System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for IT infrastructure monitoring and network management, or urgent services like disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for vital business applications like Exchange and Microsoft SQL Server in order to provide small and midsize businesses with greater levels of availability, security, and recoverability than is possible using the type of internal data center that is practical for the majority of small and midsize companies. Because Progent uses the same facilities that support the equipment of some of the world's biggest information technology companies, Progent can save you the investment in building and maintaining the systems required for enterprise-class cooling, power backup, and uninterruptible Internet access. For hosted applications, Progent can also ensure that upgrades and revisions remain current, security and efficiency is constantly tracked, and systems are consistently backed up and available for complete and prompt restoration. Learn additional information concerning Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting for the entirety of a small or midsize organization's servers in a setting that not only delivers the top level of availability and scalability but that is in addition simple for customers to transfer to another support firm or to move in-house whenever your situation calls for it. Progent's Private Cloud hosting is structured around tested virtual server techniques that allow small businesses with mixed environments to benefit dramatically on the costs of hardware, system support, and network management while getting enterprise-class reliability and an unprecedented level of vendor alternatives. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally administered service, can handle the multi- OS and loosely standardized networks typical of small businesses, and keeps control of the software licenses in the client's possession so that moving to a new virtual host is quick, reliable, and inexpensive. This eliminates becoming a captive to a specific hosting service while still providing all the savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent can provide advanced online consulting support to help businesses of any size connect their IT infrastructure with popular public clouds including Azure and Amazon AWS. Progent can help you to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid architectures that seamlessly combine physical IT assets along with public clouds. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing high-level consulting services online, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Progent's Fixed-price Managed Services for Remote Network Management
Progent's value-priced ProSight line of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to manage the entire threat lifecycle including protection, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection services offer economical in-depth security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through leading-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital data, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, monitor, enhance and debug their connectivity appliances like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating appliances that need critical updates, or identifying the cause of performance problems. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the technology of leading information security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by checking the state of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management staff and your Progent consultant so that any looming issues can be addressed before they can impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core network assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with data security regulations, higher utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and increased uptime. See more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's ability either to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup/recovery system that meets your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report.

Why Progent Offers the Right Alternative for St Petersburg, Florida Small Businesses
Progent's staff size, depth of technical expertise, and familiarity with corporate IT support allow small businesses to avoid the problems related to over reliance on small service organizations or individual consultants.

Working with Progent enables your small business to:

  • Avoid Excessive Reliance on Individual Consultants
    For network services, smaller companies often depend heavily on individual consultants. Although individual service providers carry lower expenses than larger support organizations and can afford to charge nominally smaller rates, they are frequently stretched to far to react rapidly to urgent network problems. If a freelance consultant is occupied with different customer, sick, on vacation, or in class, the absence of replacement personnel may require your company to wait for help during an emergency. As your company grows, network downtime or difficulties with line-of-business programs become more costly. The money you thought you were conserving on an independent consultant can disappear quickly because of lower productivity. Also, when freelance engineers confront new problems, the unavailability of a large consulting group to fall back on for help requires them to train in place while your business ends up footing the costs for their ongoing education.

  • Gain Access to Experts in Complex IT Solutions
    Many small service firms or independent engineers focused on small company IT support are capable of providing connect-the-dots fixes but don't have the background to deal cost-effectively with complex IT infrastructures that have mixed operating systems, multiple sites, Voice over IP systems, remote clients, integrated financial and analytical software, data-driven web sites, and specialized business applications. Progent's background with worldwide companies and Progent's large staff of specialists can benefit your business because enterprise networks are characteristically complex, integration issues require thorough knowledge in numerous technical areas, and reaching a high level of robustness, availability, and protection calls for industry-tested leading practices.

  • Build a Solid Basis for Seamless Growth
    Small businesses typically begin with an IT system implemented on a shoestring budget. Without a strong basis, a series of ad hoc fixes often get tossed on top of a weak foundation. As a company grows, stability and scalability problems can obstruct the success of the organization. These networks need proper evaluation, smart business planning, and broad-based experience to upgrade to an IT infrastructure that will act as the reliable basis to handle critical business needs and support downstream expansion.

  • Work with Solution Consultants, Not Product Vendors
    Smaller companies need direction and education to navigate through an increasingly complicated maze of IT alternatives available for enabling business growth and enhancing productivity. Businesses do not need an IT consultant or service organization that attempts to promote a product. Progent avoids conflicts of interest by not reselling any products. Progent sells services and expertise only. This permits Progent to match consulting support services with the real needs of customers. Combining IT consulting and product reselling can result in a situation where the recommended solution is built around a predetermined technology instead of being based on the true needs of a small business.

How to Contact Progent
If your St Petersburg, Florida company needs to contact Progent to find out about network outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Fast Remote Technical Support
For immediate remote assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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Network Engineer for SCVMM 2016 Load Balancing
Microsoft System Center 2016 Virtual Machine Manager Online Support

System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management products and is intended to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy versions of VMM, develop processes for building and installing VMs and VM hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you assess the potential business benefits of the latest technologies like Storage Replica and Shielded VMs. Progent's certified hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware ESXi support.

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Outsourcing for Microsoft Forefront TMG
Threat Management Gateway 2010 Support

Microsoft Forefront TMG 2010 builds on the proven security technologies of Internet Security and Acceleration Server 2006 and offers a easily managed Internet gateway that acts as a one-server platform for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits custom reports powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft consultants can help your company to design and execute test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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SharePoint 2010 Consulting Services Online Troubleshooting for Microsoft SharePoint Server 2007
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Jabber and Cisco IP Phones Support
Online Technical Support for Jabber and SIP trunk

Progent's Cisco Jabber consultants offer online or onsite expertise to assist businesses of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for all the products, technologies and services that go into creating an end-to-end Jabber solution including Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.

Slackware Linux, Sun Solaris, UNIX Computer Consulting in Huntington Beach, Orange County Technical Support Services
Professionals for Exchange 2013 Performance Tuning
Exchange 2013 Server Computer Engineer

Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a revamped architecture. These enhancements affect vital facets of IT including manageability, availability, security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and management for Microsoft Exchange 2013.

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SQL Server 2014 Monitoring Network Consulting
Online Support for SQL Server 2014 Performance Tuning

SQL Server 2014 incorporates significant improvements in key areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly with all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises services such as system design, configuration, management, troubleshooting, and application development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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Software Security Consultant for Microsoft Exchange in Marion County Indiana Emergency Exchange Server 2007 Tech Consulting Marion County Indiana
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Microsoft LCS Server Instant Messaging Remote Troubleshooting
Microsoft LCS Server Consultancy

MS Communications Server provides IM and Real Presence in a scalable, world-class package offering enhanced security, transparent compatibility with other Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Communications Server offers cost savings and improved business efficiencies, enhanced individual productivity, and better IP protection. Microsoft Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support and troubleshooting help for your Office Communications Server deployment and can assist your organization to assess the advantages of upgrading to Skype for Business. Progent can also help you to design and execute a smooth migration that will add business value to your information network

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Catalyst 2960 Switch Online Help
Cisco Catalyst 6800 Switch On-site Technical Support

With the Catalyst line of switches for small and medium-sized businesses, Cisco allows companies to gain all the benefits of bringing intelligent services to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to enable features to make your network infrastructure highly robust to handle time-critical requirements, scalable to facilitate future growth, secure enough to protect restricted data, and designed for prioritizing and controlling all traffic to streamline system performance. Progent's Cisco certified consultants can show you how to pick out and deploy Catalyst switches appropriate for your business. Also, Progent's CISM and CISA certified security specialists can help you create a strategic protection policy and configure Cisco Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.

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Support Firms for Microsoft Computer Exchange 2016 Consultancy Services
Support and Setup for Microsoft NAV Role Centers Microsoft Dynamics NAV ERP Development
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Windows Server 2012 Failover Cluster Consultants
Clustered Windows Server 2012 Technical Support Services

Progent's Microsoft-certified failover clustering consultants can assist companies of all sizes to assess the advantages of deploying Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and show you how to automate the administration of failover clusters.

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VMware ESXi Hypervisor Consulting Services Consultancy
Microsoft Office XP Small Business Network Consulting Services
Microsoft Windows Guru

Progentís IT outsourcing services provide economical computer consulting for small businesses. Whether it includes designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or building an on-line eCommerce solution, outsourcing your network engineering services can contain costs and minimize risks, allowing IT support budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable internal network support organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and highly available network architecture for your critical business software based on Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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VPN Setup and Support On-site Support for Cisco RADIUS Security
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Small Business Server 2003 IT Consulting
Microsoft Small Business Server 2003 Support Outsourcing

Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a feature-rich but manageable information. The integration demands of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires a network consultant with real-world background and extensive knowledge in planning and building effective end-to-end information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and servicing IT environments based on the SBS suite of servers and programs.

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Windows Server 2012 Cloud Professional Support Outsourcing for Windows Server 2012 Hyper-V Virtual Switch
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Windows, UNIX, Solaris Online Support Windows and Solaris Remote Support Services
Microsoft Lync Server 2010 Engineer
Specialist for Microsoft Lync Server

Microsoft Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN calling. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or Office 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support to assist you to manage and repair your current Lync Server 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.

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Specialist for Mandriva Linux
PCLinuxOS Linux Consultancy

Progent's Linux support experts provide small companies and software developers assistance with managing and supporting Linux computers that coexist with Microsoft-powered technology. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.