Besides offering rapid contact with top-tier network consultants and subject matter experts to assist Augusta-Richmond County, Georgia businesses with discrete IT problems or strategic initiatives, Progent offers short-term supplemental staffing to deal with more generalized assistance like desktop help, network management, and Call Center services. Short-term staffing makes it possible for organizations to respond to planned or unexpected peaks in the need for IT personnel, which may result from scenarios such as mergers and acquisitions, site relocation, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory changes. Short-term staffing can also fill voids left by the loss of full-time staff members due to vacations, illness, termination, or other reasons.
Benefits of Progent's Short-Term Staffing Services
Progent's temporary supplemental staffing services give businesses the flexibility to respond to surges in requirements for IT personnel without being saddled with the costs and delays that come with identifying and recruiting professional technical personnel and without the burden of increasing your full-time head count.
Key features of Progent's short-term supplemental staffing services include:
Progent's Shared Center Service
- Fast availability of proven IT professionals
- Simple initiation, termination, and resumption of services
- Seamless augmentation of your in-house network support staff
- Full reporting of all services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
- Strong relationship with a top-level, full-service source for IT support
Progent's co-managed Help Desk program is a proven flexible staff augmentation alternative that allows IT groups to share the work of Help Desk Call Center support transparently between their in-house network staff and Progent's nationwide pool of IT support experts. Acting as a seamless supplement of your full-time Call Center, Progent's shared Help Desk Call Center program is a joint service alternative based on by the industry's leading shared professional services tool for streamlining, service requests, generating tickets, assigning ownership, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has two decades of background delivering online and onsite network services for organizations throughout the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISM, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Augusta-Richmond County, Georgia Organizations
Progent's nationwide roster of certified consultants and technical experts offers Augusta-Richmond County, Georgia organizations a wide range of remote consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service providers include:
Contact Progent for Short-Term IT Staffing for Augusta-Richmond County, Georgia Organizations
To find out more details about Progent's temporary staffing services for Augusta-Richmond County, Georgia organizations, call 800-993-9400 or visit Contact Progent.