Augusta-Richmond County Specialists
Temporary IT Staffing for IT Support Organizations
In addition to offering rapid access to high-level network professionals and subject matter experts to assist Augusta-Richmond County, Georgia companies with discrete IT problems or strategic initiatives, Progent can provide short-term staff augmentation to deliver more broadly defined services like PC help, IT management, and Call Center services. Temporary staffing makes it possible for organizations to deal with anticipated or surprise peaks in the need for IT services, which may result from situations like mergers and acquisitions, site moves, technology upgrades, business process changes like work-from-home, disaster response, busy seasons, or new regulations. Short-term staffing can also fill voids left by the loss of full-time IT personnel due to vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term Staffing Program Progent's short-term supplemental staffing services give businesses the versatility to respond to increases in demand for network services without being saddled with the expense and delays associated with identifying and hiring professional technical personnel and without the burden of increasing your permanent head count.
Key aspects of Progent's temporary supplemental staffing services include:
- Fast access to seasoned network pros
- Easy engagement, termination, and re-engagement of services
- Transparent augmentation of your full-time network support staff
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
- Close relationship with a world-class, full-service resource for network expertise
Progent's shared Help Desk service is a specialized on-going staff expansion alternative that enables IT organizations to divide the work of Call Center support transparently between their in-house network personnel and Progent's nationwide team of technical support experts. Working as a transparent extension of your full-time Help Desk, Progent's co-managed Help Desk Call Center program is a joint service solution based on by the industry's leading group PSA tool for streamlining, service requests, generating tickets, assigning responsibility, tracking progress, and generating management reports.
Why Choose Progent?
Progent has 20 years of experience providing online and on-premises network expertise for organizations across the United States. Progent’s engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned top certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Augusta-Richmond County, Georgia Businesses
Progent's veteran roster of certified engineers offers Augusta-Richmond County, Georgia businesses a wide array of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- AD Planning
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP Consulting
- Microsoft Azure, AWS, Google Cloud Platform
- Online IT Technical Support
- Work from Home Support Services
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Integration
- Cybersecurity Consultants
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtualization Management
- Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Integration
- Apple iPhone Integration
- Google Android Phone Integration
- Ransomware Defense
- Data Backup/Recovery Expertise
- Cisco IP Voice Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- WiFi Site Surveys
Contact Progent for Temporary Staffing Services for Augusta-Richmond County, Georgia Organizations
To learn more about Progent's short-term staffing services for Augusta-Richmond County, Georgia companies, call
An index of content::
IP Address Management Integration Support
Automatic Network Diagrams Integration Services
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map, track, reconfigure and troubleshoot their networking appliances like routers, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance problems.
Best Sharepoint Server Integrators
Microsoft Small Business Server Computer Network Service Company
Progent's Microsoft-certified consultants offer computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Power BI and SSAS Designer
24x7 Power BI Pro Programming Company
Progent's Power BI consultants can assist you to plan, install, manage, update or troubleshoot your Power BI environment. Progent can also help you to prepare your target data for Power BI reports and dashboards. Progent can assist you implement and administer an onsite, cloud, or hybrid environment for Power BI.
ProSight Small Business Private Clouds Specialist
24 Hour Private Cloud Hosting for Virtual Data Centers Consulting
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a world-class data center facility, and the technical support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive information technology outsourcing alternative that improves network dependability and security, reduces management hassle, and saves money. With Private Cloud Hosting, a smaller company can have all of its operating system platforms and critical application servers supported within a safe and fault tolerant data center on a fast, non-stop virtual server configured and maintained by Progent's computer support experts.
IPsec VPN Security Consultants
VPN Security Cybersecurity Tech Services
Progent offers small and medium size businesses professional support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper, and Symantec. Progent can help you design a detailed security plan and choose the right products from a variety of suppliers to achieve your security objectives while staying within your budget restraints.
Signature-matching Virus Protection Consulting
ProSight Ransomware Defense Technology Professional
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to address the entire threat progression including protection, detection, containment, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.
Remote Support SQL Server 2019 and VMWare
SQL Server 2019 and Excel Remote Support Services
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and on-premises consulting expertise, application development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based components into a cohesive information management solution.
XenApp Remote Technical Support
Consulting Services Citrix XenApp Datacenter
Progent's Citrix experts can help your business to plan, implement, manage, and support a virtual application delivery system based on XenApp. Progent's Cisco CCIE network engineers can help you enhance your network for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to manage and support an off-site datacenter that offers high availability, enhanced security, and rapid disaster recovery.
24-7 CCIE Expert Certified Small Office On-site IT Support
Small Business Network Support Company
Progent provide businesses of all sizes enterprise-class IT remote or in-person consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also offer security expertise for businesses varying in size from the small office to the worldwide enterprise.
ProSight DPS Hybrid Cloud Backup Services Support Outsourcing
Top Offsite BDR Services Remote Support
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical files, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data.
Immediate Citrix Virtual Server Specialist
Citrix XenServer Services
Progent's Citrix-authorized engineers can assist your company to evaluate the strategic benefits of XenServer and other Citrix platforms, and can help you to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your existing Citrix technology environment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and recoverability.
Consultant Private Cloud Hosting for Virtual Data Centers
Engineer ProSight Virtual Machine Hosting
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in a solution that delivers the highest degree of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting services are built upon mature virtualization architectures that enable small businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
Open Now ISA 2004 Server Technical Support Services
Microsoft ISA 2004 Server Configuration
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating Microsoft-based security designs for information systems with multiple sites, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT security requirements without limiting your productivity.
SQL Server 2016 and Amazon Marketplace Web Service Consultant Services
SQL Server 2016 Security On-site Support
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, high-availability, mobile computing support, plus integrated business intelligence. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and onsite support to assist organizations of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.
Exchange Server 2010 Upgrade Specialist
24-7 Microsoft Exchange Server Migration Consultants
Progent's Microsoft-certified engineers can deliver low-cost online and on-premises help to implement your upgrade to Exchange Server 2010, generate comprehensive documentation of your upgraded messaging environment, educate your network support team and users to get them up to speed quickly on Exchange 2010, and offer ongoing management consulting and engineering help. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Urgent Microsoft Windows 2000 Configuration
Windows 2000 Server Professionals
Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your current Windows 2K Servers and can streamline system management, provide tech support and troubleshooting, and strengthen security. Progent can also help you design, justify, and implement a plan to upgrade from Windows Server 2K to Windows 2003 Server. Progent is expert in designing pilot programs to reduce the obstacles involved with migrating to Windows Server 2003 by identifying potential hardware and application compatibility problems.
Cisco SIP phones Support Services
Technical Consultant 8800-EX Wireless IP Phone
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Microsoft Solutions Framework Project Methodology Computer Outsourcing
Microsoft Solutions Framework Project Methodology Support Consultant
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry background, in the trenches of IT support, executing a broad range of IT projects for a large array of businesses. Every Progent consultant shares a refined collection of personal best practices that are combined into company-wide best practices standards that Progent instills in its support team. This ensures that you get not only expert technical capability, but also a support engineer with field-tested methods for applying technical knowledge to fix real-world network problems rapidly.
Virtual Server Private Cloud Hosting Consultants
Private Cloud Hosting Services Consultant
Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of availability and scalability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting and Management options are based upon mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to economize significantly on the expense of capital equipment, system maintenance, and IT management while achieving world-class fault tolerance and an unprecedented level of vendor independence.
Automated Server Inventory Support Outsourcing
Technical Consultant Desktop Monitoring and Reporting
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the state of vital devices that power your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so all looming issues can be resolved before they can disrupt productivity.
Consultants UNIX
Sun Solaris Cybersecurity Consultancies
If your business operates a Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-certified security specialists can help your entire enterprise in a wide range of security areas such as security administration practices, security architecture and strategies, access management products and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISM and ISSAP define the fundamental skills and international standards of knowledge that network security managers are expected to master. These accreditations provide IT management the assurance that those who have earned their CISM or CISSP qualification have the background and theory to deliver effective security management and engineering services.
Computer Specialists Systems Security Certified Practitioner (SSCP)
CompTIA Security+ Consulting Companies
Progent provides clients the services of consultants who have been awarded some of the IT industry's most prized credentials. Progent believes that clients deserve to be sure that their IT service consultants have formal testing as well as extensive practical backgrounds so that Progent's clients can use Progent's service with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts brings privileges for significantly superior vendor help than is offered to uncertified service providers, allowing Progent to offer customers a higher class of computer service. In other cases, recognized credentials such as CISSP or ISSEP for network security can aid corporate clients to show compliance with regulatory demands by using the assistance of accredited IT professionals.
Best Services NetApp Disaster Recovery
Professionals NetApp MetroCluster Disk Pools
Progent can provide enterprise customers the services of a NetApp-certified consultant for remote or onsite support for NetApp's complete line of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN deployments quickly and affordably based on best practices.
Aironet Consultant Services
Specialists Aironet 802.11ax Wireless
Progent's Cisco certified Wi-Fi consultants can provide affordable remote and onsite support for both end-of-life and modern Wave 2 Aironet Wi-Fi APs and Progent can help you to design and manage Wi-Fi environments that include indoor and outside/ruggedized Aironet APs.
Support and Help PIX Firewall
Consultant PIX 500 Firewall
Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you assess if you should adopt the latest firewall technology from Cisco. Progent's Cisco technology experts can help your company plan and implement a smooth migration to Cisco ASA 5500-X Series firewalls following leading practices.
Microsoft Dynamics GP IT Consultant
Microsoft GP/Great Plains Setup and Support
Microsoft Dynamics GP allows you to expand and manage your company more efficiently by offering deep access to decision-driving information and a rapid return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits such as its ability to expand the reach of your company, handle your accounting, automate financial processes, standardize procedures across your company, improve inventory control, increase order accuracy, expand sales and shorten turnaround time, and increase cash flow. Progent can help you configure and manage a reliable, safe server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to make sure you derive all the benefits of your Dynamics GP business management system.
Dynamics GP ODBC Specialist
Dynamics GP Integration Manager Professionals
Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to create custom mission-critical applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to create reports that let you track your business more effectively, turning raw information into valuable understanding of your business.
System Center 2016 Hybrid Cloud Integration Online Support
Microsoft Experts System Center 2016 Migration Professional
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and troubleshooting SCOM environments and can provide companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
Emergency Microsoft SCOM 2012 Remote Support Services
Remote Consulting Datacenter Monitoring
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and troubleshooting SCOM environments and offer companies of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to import and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises technical support to assist you to fix critical issues detected by SCOM 2012.
Solaris Network Documentation
Solaris Consultants
Progent's UNIX family consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Mandrake.
ProSight domain management Consultant
Engineers certificate expiration management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time wasted searching for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it.
Monitoring and Reporting Computer Engineer
Emergency Specialists System Center MOM
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or onsite technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.
Upgrade Microsoft Exchange 2013 Server
Microsoft Certified Partner Spam Filtering IT Specialists
Progent's Microsoft-certified professionals have over a decade of experience delivering unified communications solutions for companies that range from small offices to large corporations. Progent provides affordable support for all editions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email environments, and facilitate off-site and mobile email access. Progent’s Microsoft Exchange support services can assist you in designing and carrying out a move from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also provides integration help for Windows 8, Windows 7, and Windows XP desktops using Outlook and can show you how to configure Outlook Web App (OWA) for all major web browsers. For email virus protection, spam filtering and data data leak prevention, Progent offers Email Guard security services.
Exchange Server 2007 Support Services
Exchange 2007 Server Consultants
Progent's expert support team can help you design and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes productivity downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent has the experience to finish your move rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange 2007 Server.
