In addition to offering rapid access to high-level network consultants and subject matter experts to assist Montreal, Quebec businesses with discrete IT issues or strategic initiatives, Progent offers temporary supplemental staffing to deliver more generalized assistance like desktop help, IT administration, and Help Desk services. On-demand staffing makes it possible for organizations to respond to planned or unplanned surges in the need for network personnel, which may be caused by situations like mergers and acquisitions, site moves, technology upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory mandates. Short-term supplemental staffing can also cover voids caused by the absence of in-house staff members due to scheduled vacations, health issues, resignation, etc.
Advantages of Progent's Temporary Staffing Services
Progent's temporary staffing services give businesses the ability to react to increases in demand for network services without being saddled with the expense and hassle associated with reviewing and recruiting appropriate technical personnel and without the burden of adding to your permanent head count.
Key features of Progent's short-term staff augmentation services include:
Progent's Shared Help Desk Service
- Fast availability of proven network pros
- Easy engagement, termination, and resumption of services
- Seamless augmentation of your in-house IT staff
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
- Close working relationship with a world-class, full-spectrum source for IT expertise
Progent's co-managed Call Center service is a specialized flexible staff augmentation alternative that enables IT organizations to divide the work of Help Desk support seamlessly between their internal network personnel and Progent's extensive team of IT support experts. Acting as a transparent supplement of your full-time Call Center, Progent's shared Help Desk service is a collaborative support alternative based on by the leading shared PSA tool for managing, service requests, generating tickets, assigning ownership, tracking progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of background providing online and onsite IT services for businesses throughout the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned top certifications including CISSP, CISM, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Montreal, Quebec Companies
Progent's seasoned team of certified consultants and technical experts offers Montreal, Quebec businesses a wide array of remote technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service firms include:
Contact Progent for Temporary Staffing Services for Montreal, Quebec Businesses
To learn more about Progent's short-term staffing services for Montreal, Quebec organizations, call 800-993-9400 or visit Contact Progent.