Montreal Specialists
Staffing for IT Service Groups
In addition to offering rapid access to high-level network consultants and subject matter experts to assist Montreal, Quebec businesses with discrete IT issues or strategic initiatives, Progent offers temporary supplemental staffing to deliver more generalized assistance like desktop help, IT administration, and Help Desk services. On-demand staffing makes it possible for organizations to respond to planned or unplanned surges in the need for network personnel, which may be caused by situations like mergers and acquisitions, site moves, technology upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory mandates. Short-term supplemental staffing can also cover voids caused by the absence of in-house staff members due to scheduled vacations, health issues, resignation, etc.
Advantages of Progent's Temporary Staffing Services Progent's temporary staffing services give businesses the ability to react to increases in demand for network services without being saddled with the expense and hassle associated with reviewing and recruiting appropriate technical personnel and without the burden of adding to your permanent head count.
Key features of Progent's short-term staff augmentation services include:
- Fast availability of proven network pros
- Easy engagement, termination, and resumption of services
- Seamless augmentation of your in-house IT staff
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
- Close working relationship with a world-class, full-spectrum source for IT expertise
Progent's co-managed Call Center service is a specialized flexible staff augmentation alternative that enables IT organizations to divide the work of Help Desk support seamlessly between their internal network personnel and Progent's extensive team of IT support experts. Acting as a transparent supplement of your full-time Call Center, Progent's shared Help Desk service is a collaborative support alternative based on by the leading shared PSA tool for managing, service requests, generating tickets, assigning ownership, tracking progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of background providing online and onsite IT services for businesses throughout the United States. Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned top certifications including CISSP, CISM, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Montreal, Quebec Companies
Progent's seasoned team of certified consultants and technical experts offers Montreal, Quebec businesses a wide array of remote technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service firms include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Integration
- AD Integration
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote Network Troubleshooting
- Work from Home Support
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Troubleshooting
- Security and Compliance Monitoring
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support
- Colo Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Automation
- Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- BYOD Management
- Apple iPhone Support
- Google Android Smartphone Support
- Ransomware Defense and Recovery
- Backup/Recovery Solutions
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Configuration
- WiFi Site Assessments
Contact Progent for Temporary Staffing Services for Montreal, Quebec Businesses
To learn more about Progent's short-term staffing services for Montreal, Quebec organizations, call
An index of content::
Small Office Network Consulting Company
Remote Small Office Network Assessments
Progent is a leading innovator in economically providing enterprise-class IT help to small businesses. Progent's achievement in handling the network service needs of the chronically underserved small business market is the combined outcome of major technical and operational innovations that have removed much of the conventional expenses out of administering IT support, injected unmatched professional expertise into the support system, and significantly accelerated the solution cycle.
Polycom RTX Telepresence Professional
Radvision XT5000 Engineers
Progent can provide the expertise of a veteran specialist with extensive experience configuring, maintaining, and upgrading video conferencing platforms from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your internal network support team, your Internet Service Provider, and your telepresence technology supplier to help your organization increase the strategic value of your telepresence solution.
Apple Mac and Windows Consultant Services
Apple Mac and Windows coexistence On-site Technical Support
Progent's support experts in Apple OS X and Windows technology can show you how to integrate Apple Macintosh and Windows systems into cohesive environments with full sharing and collaboration support. Allowing efficient co-existence among a mix of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Microsoft products. Progent's background in Microsoft and Apple consulting makes it possible to provide world class support to companies that rely on these platforms to keep their strategic edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows network.
Microsoft Desktop Integration Services
Microsoft Mac and Linux Desktop Networking Support
Progent can deliver a broad array of cost-effective consulting and support services to assist your business to install, integrate, repair, and administer workstations and laptops powered by Windows, macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online assistance for individual computers or laptops or work with you to plan and carry out a large-scale migration to new or revised OS platforms and business applications. Progent can also provide engineers and technicians to assist you to prepare for and complete a site move or merger designed to cause the least possible interruption to your business.
Windows Server 2008 R2 On-site Technical Support
Windows Server 2008 R2 Professionals
Windows Server 2008 represents an important advance in making information networks more secure and available, simpler to virtualize and manage, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your business get the most from the enhancements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, tech support, education, staffing, monitoring, and security expertise.
Juniper SA4500 SSL VPN Computer Security Specialist
Security Auditor Juniper SA6500 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Open Now Tracking Service Costs Troubleshooting
Services Documentation Network Consultant
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed support activities. Unlike some freelance consultants or local service firms who provide scant documentation or specifics of services done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by each consultant to each customer. The discipline of documenting and archiving support records results in more efficient support and eliminates a variety of common problems such as when a service customer is virtually held captive to a consultant who won’t release the keys to the kingdom.
Dynamics GP Development Consulting
Consultant Services Dynamics GP SmartList Designer
Dynamics GP software offers analysis and reporting capabilities that let you monitor all business processes, sales and spending, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can enable you to design reports that allow you to analyze your business more thoroughly, turning raw data into valuable management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Palo Alto Networks PA-7000 Series Firewalls Consultants
24 Hour Palo Alto Networks DNS Security Security Tech Services
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity solution that extends across your data center and cloud-based assets and guards all users at any location with any endpoint device.
Private Cloud Hosting Services Consult
Private Cloud Integration Consultants
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small organization's servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting and Management services are based on proven virtualization platforms that enable small businesses with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
ASA 5500-X Firewall with Firepower Consulting
IT Services ASA 5500-X Firewall with Firepower
The new Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your existing PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
BlackBerry Exchange Computer Consultant
Consultancy BlackBerry Email
Progent offers the support of RIM BlackBerry-premier professionals who can assist small businesses to plan, administer, and troubleshoot BlackBerry technology economically and effectively, eliminating the need for an internal BlackBerry specialist and minimizing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This breadth of expertise, combined with Progent's proven remote service delivery model, offers small companies a cost-effective option for incorporating BlackBerry technology seamlessly into their information system.
Networking Company Envisioning Phase: Requirements Definition
Design Consultants Microsoft Solutions Framework Project Methodology
When performing consulting tasks for enterprise clients, Progent uses a structured approach based on specified milestones in order to achieve financial, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and expert deployment. All phases are recorded to provide a detailed description of technical services performed and to assist in downstream system support.
Small Business Network Architect
Microsoft Small Offices Support Consultants
Progent provides the services of Microsoft and Cisco-Premier network consulting experts to offer customers economical alternatives to help companies optimize the value of Microsoft and Cisco products. For networks that span from small offices to nationwide corporations, Progent's expert engineers can assist you to enhance your network's e-mail infrastructure, protection, reliability, throughput, and system administration.
Microsoft Windows 10 Consulting Services
Immediate Windows 10 Provisioning Remote Technical Support
Progent's Microsoft-certified consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 provided by Progent's consultants include ROI analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and ongoing technical help.
VPN Network Consultant
VPN Technology Consulting Services
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the flexibility to evolve with your changing business needs. Progent’s Cisco-Certified network consultants support Cisco’s comprehensive family of products aimed at eliminating information theft, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can show you how to deploy Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control foundation for user certification, permissions, and tracking from an easy-to-use Web interface.
Wi-Fi VoIP phone integration Help and Support
wireless IP phones and Aironet APs Support Outsourcing
Progent's Wi-Fi IP phone configuration consultants offer remote and onsite support to help your organization build and maintain a Cisco Wi-Fi IP phone solution by providing integration services that range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Online Support Services Server Virtualization
Top Quality Information Technology Consulting Server Management
With virtual server technology, companies are able to run multiple virtual machines on a single physical server. Virtual server technology enables companies to gain all the advantages of server isolation, but without the costs that goes with buying additional server equipment. Virtual servers are also the enabling technology behind private clouds, which provide important advantages including lowering the costs of capital equipment, facilities, and management while improving data protection, network reliability, and disaster recovery. Other important server management options are server monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's professional server management specialists can help you with all aspects of server virtualization and administration to allow your business to cut costs and save time.
Operations Manager Online Technical Support
Microsoft Operations Manager Consultants
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and troubleshooting SCOM solutions and can provide companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.
Private Cloud Services Consult
Private Cloud Integration Professionals
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of availability and expandability and is also simple to move to another host. Progent's Private Cloud Hosting options are built on mature virtualization techniques that enable small businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
Specialists Automated Server Monitoring
Automated Server Management Support Outsourcing
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of critical devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so that all looming issues can be addressed before they can impact your business.
Integration Support Hyper-V 2016 Shielded VMs
Windows Server Hyper-V 2016 Online Technical Support
Windows Hyper-V 2016 utilizes key technologies initially designed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to run your critical workloads, design an efficient network architecture for a cloud-centric or hybrid installation, create and execute a smooth upgrade strategy, educate your IT management and support staff, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment delivers maximum business value.
ProSight Automatic Network Mapping IT Consultant
Network Performance Troubleshooting Setup and Support
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and debug their networking appliances such as routers, firewalls, and access points as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are kept current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance problems.
Knowledge Transfer On-site Technical Support
IT Training Support Services
Progent is committed to information transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their comfort zone, Progent is able to focus on providing high-value services where Progent has few competitors. Small companies who utilize familiar freelance consultants or who employ internal support staffs benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Cisco Virtual Private Network IT Consulting
Remote Access Network Engineer
Cisco's network security and remote access technology for small businesses provide a complete line of manageable security products to help protect your local and remote network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align most closely with your company objectives.
Nagios for Linux Engineers
MRTG IT Consulting
Network monitoring ordinarily entails observing a system's resource utilization to help uncover data traffic backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that run under Linux and can be deployed to observe multi-OS networks where Linux and Windows coexist. Progent's system integration engineers can help you use both these tools to tune and troubleshoot your network. Progent's Linux consulting professionals offer small companies and developers help with managing and supporting UNIX and Linux networks that work with Windows-based products.
24/7 Windows Server 2008 R2 IT Services
Windows Server 2008 BranchCache Consultancy
Windows Server 2008 is an important advance in making IT networks more secure and fault tolerant, easier to virtualize and manage, faster, and able to offer a better platform for web hosting and development. Progent can help your business benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by delivering consulting, tech support, training, staffing, monitoring, and security engineering services.
Antispam Support and Help
Antispam Technical Support
E-Mail Guard from Postini offers continually updated spam and virus blocking, content filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support specialist. If your business is too small to qualify for a regular Postini license, you can still get access to Postini’s Perimeter Management technology through Progent’s E-Mail Guard antispam and anti-virus service program. Progent’s expert email security consultants can help you create an email defense plan that includes antispam and anti-virus services and policies.
Juniper J Series Gateway Cybersecurity Organizations
Top Juniper J6350 Router Firewall Audit
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
24/7/365 System Center 2016 Migration Technical Support Services
Integration Support SCOM 2016
Small to middle size companies can now get all the advantages of System Center Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Premier network consulting professionals. With Progent's affordably priced IT support programs, small and midsize businesses can select a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks world-class availability, security, and productivity.
Microsoft Office System PC Consulting
Network Outsource Microsoft Office System
Progent's pricing policy is to bill for online service and on-premises visits per minute. As a result, you pay only for delivered support. Progent does not impose a more expensive rate for after-hours or emergency service, and within California or in areas where Progent offers in-person service, Progent does not charge for travel except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no minimum charge and requires no monthly commitment for support services delivered during normal business hours. Many support organizations impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big invoices for quick solutions so you won't be forced to allow less critical problems to fester.
Security Penetration Testing Security Consultancy
Emergency Cybersecurity Penetration Testing Firewall Network Install
Stealth penetration testing is a key component of any comprehensive IT system security strategy. Progent’s security professionals can run extensive penetration checks without the knowledge of your company's in-house IT staff. Stealth penetration testing shows whether existing security defense systems such as intrusion detection warnings and event log analysis are properly configured and actively monitored.
Cisco VoIP Phones and CUBE Onsite Technical Support
Cisco VoIP phones Single Number Reach Computer Consultant
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Proxim Remote Support Services
Wireless Bridge Technology Consulting
Progent’s wireless professionals can help small businesses plan, choose, pilot, install and support secure building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of protection that equals or exceeds wired connections. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and install the wireless link solutions that align best your company needs.
Exchange Server 2010 Migration Technology Professional
Exchange Server Upgrade Consultant Services
Progent's Microsoft-certified network experts can assist your organization to assess the benefits of Exchange Server 2010 for your business and can help you to plan and implement a smooth upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide fast payback by improving your workers' efficiency, cutting the expense of hardware and service, streamlining administration, and consolidating your key communications platforms.
Sharepoint Services Network Assessments
Open Now Microsoft Exchange Server 2019 Network Installation
Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support team can show you how to plan, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Computer Engineer Server Management
Server Virtualization Remote Consulting
Server proliferation puts pressure on network budgets and administrative resources. Server consolidation via a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more leveraged utilization of servers, streamlined operations, increased network uptime, and easier management. Typical usage scenarios for virtual servers are hardware consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of software development or evaluation environments from on-line systems.
