Besides offering fast access to top-tier IT consultants and subject matter experts (SBEs) to assist Arlington, Texas companies with discrete technical problems or strategic initiatives, Progent can provide temporary supplemental staffing to deal with more generalized assistance like PC support, IT administration, and Help Desk call center services. Temporary staffing can help organizations to respond to expected or unexpected peaks in demand for network services, which may result from scenarios such as mergers and acquisitions, data center moves, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term IT staff augmentation can also fill gaps left by the loss of in-house staff members because of vacations, illness, resignation, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Program
Progent's temporary staff augmentation services offer businesses the versatility to respond to increases in requirements for IT services without dealing with the expense and delays associated with identifying and recruiting professional IT help and without the burden of increasing your permanent head count.
Key features of Progent's short-term staff augmentation services include:
Progent's Co-managed Center Service
- Rapid availability of proven IT professionals
- Easy engagement, termination, and resumption of services
- Transparent extension of your in-house network support team
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Strong relationship with a top-level, full-spectrum source for network support
Progent's shared Help Desk Call Center service is a proven on-going staff expansion option that allows IT groups to share the work of Help Desk support transparently between their full-time IT personnel and Progent's nationwide pool of IT support experts. Working as a transparent supplement of your in-house Help Desk, Progent's shared Help Desk Call Center program is a collaborative support alternative based on by the industry's leading group professional services (PSA) platform for managing, service requests, ticketing, assigning ownership, tracking responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite IT services for businesses of all sizes throughout the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's industry certifications.
Progent's Practice Areas for Arlington, Texas Companies
Progent's veteran roster of certified engineers can deliver Arlington, Texas organizations a broad range of remote consulting and debugging expertise. Areas of expertise offered under Progent's consulting program for network service providers include:
Contact Progent for Temporary IT Staffing for Arlington, Texas Organizations
To learn more details about Progent's short-term staff augmentation services for Arlington, Texas businesses, call 800-993-9400 or visit Contact Progent.