In addition to offering fast access to high-level network professionals and subject matter experts to assist Cheyenne, Wyoming companies with specific technical issues or longer-term initiatives, Progent can provide temporary staffing to deal with more generalized assistance like PC help, network management, and Help Desk call center services. On-demand staffing makes it possible for businesses to respond to planned or surprise peaks in demand for network services, which may be caused by situations such as mergers and acquisitions, site relocation, technology migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory changes. Short-term staffing can also cover voids left by the loss of in-house IT personnel because of scheduled vacations, illness, termination, or other reasons.
Advantages of Progent's Temporary Staffing Program
Progent's short-term staff augmentation services offer organizations the flexibility to respond to increases in demand for network services without dealing with the costs and hassle associated with identifying and hiring appropriate IT help and without the burden of adding to your full-time staff size.
Important aspects of Progent's short-term staffing services include:
Progent's Shared Center Service
- Fast availability of reliable IT pros
- Simple engagement, termination, and re-engagement of services
- Seamless extension of your full-time IT staff
- Comprehensive documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
- Close relationship with a world-class, full-service resource for network support
Progent's shared Help Desk Call Center program is a specialized on-going staff expansion alternative that enables IT groups to share the responsibilities of Call Center support seamlessly between their internal network staff and Progent's extensive team of IT support experts. Working as a seamless supplement of your in-house Help Desk, Progent's co-managed Help Desk service is a collaborative service solution based on by the leading group professional services platform for streamlining, service requests, generating tickets, assigning responsibility, tracking progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT services for businesses of all sizes throughout the United States. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned top certifications including CISSP, CISA, and GIAC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Cheyenne, Wyoming Organizations
Progent's nationwide team of certified consultants and technical experts offers Cheyenne, Wyoming companies a broad range of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service providers include:
Contact Progent for Temporary Staffing Services for Cheyenne, Wyoming Organizations
To learn more details about Progent's short-term supplemental staffing services for Cheyenne, Wyoming organizations, call 800-993-9400 or visit Contact Progent.