In addition to providing rapid access to top-tier network consultants and subject matter experts to help Naples, Florida organizations to resolve specific technical issues or strategic projects, Progent can provide short-term staffing to deliver more generalized services like PC help, IT management, and Help Desk call center services. Temporary staffing can help businesses to respond to anticipated or unplanned peaks in the need for IT personnel, which may result from scenarios such as mergers and acquisitions, site relocation, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Short-term supplemental staffing can also fill voids resulting from the absence of in-house IT personnel due to vacations, health issues, resignation, or other reasons.
Advantages of Progent's Temporary Staffing Program
Progent's temporary staffing services give organizations the ability to respond to surges in demand for network personnel without dealing with the expense and delays associated with reviewing and hiring appropriate IT personnel and without the risk of increasing your full-time staff size.
Key aspects of Progent's temporary staffing services include:
Progent's Co-managed Help Desk Call Center Program
- Rapid availability of proven network professionals
- Easy initiation, termination, and re-engagement of services
- Transparent extension of your full-time network support team
- Comprehensive reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
- Strong working relationship with a world-class, full-service resource for IT support
Progent's shared Call Center service is a specialized on-going staff augmentation option that allows IT groups to share the work of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's extensive pool of technical support specialists. Acting as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk program is a joint support alternative powered by the industry's leading shared professional services platform for streamlining, service requests, ticketing, assigning responsibility, tracking responses, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering remote and on-premises network expertise for businesses across the United States. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants hold top certifications including CISSP, CISA, and GIAC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Naples, Florida Businesses
Progent's veteran roster of certified consultants offers Naples, Florida businesses a broad range of remote consulting and debugging expertise. Practice areas offered under Progent's reseller program for network service firms include:
Contact Progent for Short-Term Staffing Services for Naples, Florida Businesses
To find out more about Progent's temporary staff augmentation services for Naples, Florida organizations, call 800-993-9400 or visit Contact Progent.