In addition to offering fast access to guidance from top-tier IT consultants and subject matter experts to help Naples, Florida businesses with specific technical issues or longer-term initiatives, Progent can provide short-term staff augmentation to deliver more generalized services such as desktop support, network administration, and Help Desk call center response. On-demand staffing makes it possible for organizations to respond to planned or unexpected surges in the need for network personnel, which may result from situations like company mergers, site relocation, platform upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory mandates. Temporary staffing can also cover voids caused by the loss of in-house staff members due to scheduled vacations, illness, termination, etc.
Advantages of Progent's Temporary IT Staffing Services
Progent's temporary supplemental staffing services offer businesses the ability to respond to surges in demand for IT personnel without being saddled with the costs and hassle associated with identifying and hiring professional technical personnel and without the burden of increasing your in-house staff size.
Key features of Progent's temporary supplemental staffing services include:
Progent's Shared Help Desk Service
- Rapid availability of seasoned IT pros
- Simple initiation, cessation, and resumption of services
- Seamless extension of your full-time network support staff
- Full reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
- Close relationship with a top-level, full-spectrum resource for IT expertise
Progent's co-managed Help Desk Call Center program is a proven flexible staff expansion option that enables IT organizations to share the responsibilities of Help Desk support transparently between their full-time IT staff and Progent's nationwide team of technical support experts. Working as a seamless extension of your full-time Call Center, Progent's co-managed Help Desk program is a joint support solution based on by the industry's leading group professional services (PSA) platform for streamlining, service calls, generating tickets, assigning responsibility, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of background providing remote and onsite network services for businesses throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold top certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for Naples, Florida Organizations
Progent's veteran team of certified consultants and technical experts can deliver Naples, Florida organizations a broad array of online consulting and debugging services. Practice areas offered under Progent's consulting program for IT service firms include:
Contact Progent for Short-Term IT Staffing for Naples, Florida Businesses
To find out more about Progent's short-term staffing services for Naples, Florida companies, call 800-993-9400 or visit Contact Progent.