In addition to offering fast access to top-tier network professionals and subject matter experts to help Albuquerque, New Mexico organizations to resolve specific technical issues or longer-term initiatives, Progent can provide temporary staff augmentation to deliver more generalized services such as PC support, IT administration, and Call Center response. On-demand staffing makes it possible for organizations to deal with planned or unexpected increases in demand for network personnel, which may result from scenarios such as company mergers, site moves, technology migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new regulations. Temporary staffing can also fill voids resulting from the loss of full-time IT personnel because of vacations, health issues, resignation, or other reasons.
Benefits of Progent's Temporary IT Staffing Services
Progent's temporary staff augmentation services offer businesses the flexibility to respond to increases in requirements for network services without being saddled with the costs and delays that come with identifying and recruiting professional IT help and without the burden of adding to your permanent staff size.
Key aspects of Progent's temporary supplemental staffing services include:
Progent's Co-managed Center Program
- Fast availability of proven network professionals
- Easy initiation, cessation, and re-engagement of services
- Transparent extension of your in-house network support team
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled fast
- Close relationship with a world-class, full-spectrum resource for IT expertise
Progent's shared Help Desk program is a specialized flexible staff augmentation alternative that enables IT organizations to share the work of Help Desk support transparently between their in-house network staff and Progent's extensive pool of IT support experts. Acting as a seamless extension of your in-house Call Center, Progent's co-managed Help Desk service is a joint service solution powered by the industry's leading shared professional services (PSA) tool for streamlining, service requests, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background providing online and onsite IT services for businesses of all sizes throughout the U.S. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Albuquerque, New Mexico Companies
Progent's nationwide team of certified consultants offers Albuquerque, New Mexico organizations a broad array of remote consulting and debugging services. Practice areas offered under Progent's reseller program for IT service firms include:
Contact Progent for Short-Term Staffing Services for Albuquerque, New Mexico Organizations
To find out more details about Progent's temporary staffing services for Albuquerque, New Mexico organizations, call 800-993-9400 or visit Contact Progent.