Besides providing rapid access to guidance from high-level IT professionals and subject matter experts (SBEs) to assist The Woodlands, Texas businesses to resolve discrete technical problems or longer-term initiatives, Progent can provide temporary supplemental staffing to deal with more generalized assistance such as desktop help, network administration, and Call Center services. On-demand staffing makes it possible for businesses to respond to planned or surprise increases in demand for network personnel, which may result from scenarios like mergers and acquisitions, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Temporary supplemental staffing can also fill gaps left by the absence of in-house staff members due to scheduled vacations, illness, resignation, etc.
Benefits of Progent's Short-Term IT Staffing Services
Progent's temporary staff augmentation services offer businesses the flexibility to react to increases in requirements for network personnel without dealing with the expense and hassle that come with vetting and hiring appropriate technical help and without the burden of adding to your in-house head count.
Important aspects of Progent's short-term supplemental staffing services include:
Progent's Shared Center Program
- Rapid access to reliable IT pros
- Easy initiation, termination, and re-engagement of services
- Seamless extension of your in-house network support team
- Full documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
- Close working relationship with a top-level, full-service resource for network support
Progent's shared Call Center program is a proven flexible staff expansion alternative that allows IT groups to share the responsibilities of Help Desk Call Center support transparently between their in-house network personnel and Progent's extensive pool of technical support experts. Acting as a seamless supplement of your full-time Help Desk, Progent's shared Help Desk service is a joint support alternative powered by the leading group professional services (PSA) platform for streamlining, service requests, generating tickets, assigning responsibility, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and onsite network expertise for organizations throughout the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned top certifications including ISSAP, CISA, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for The Woodlands, Texas Businesses
Progent's seasoned roster of certified consultants and technical experts offers The Woodlands, Texas organizations a wide array of online technical guidance and debugging expertise. Practice areas offered under Progent's consulting program for network service firms include:
Contact Progent for Short-Term Staffing Services for The Woodlands, Texas Organizations
To find out more about Progent's temporary staff augmentation services for The Woodlands, Texas organizations, call 800-993-9400 or visit Contact Progent.