Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining anytime-anywhere access to email, scheduling, web applications, and other vital business information. Progent can provide Stamford, Connecticut companies the services of BlackBerry-certified consultants who can help companies to manage their BlackBerry environments or transition smoothly to a modern mobile platform.
As the complexity of small company IT technology has increased, and as the need for world-class protection, dependability, and disaster recovery has become the standard for organizations regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses often turn to outside support professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online support capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their business information network.
Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and support BlackBerry devices throughout your company, define security policies that are right for your company, develop custom wireless software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and safely.
Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.
Progent locations in Connecticut State
BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe source for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs such a schedules, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry smartphones have push-based connectivity with Exchange email as well as to IM-aware applications via Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified engineers can help you design, deploy, and maintain BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.
Expert BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are available online to provide prompt assistance to businesses in the Stamford area or anywhere in Connecticut. Progent's experienced online consulting team has helped businesses resolve computer problems and reduce IT service expenses in every state in the U.S. and established a large following of loyal customers. (Refer to Progent's customer testimonials.)
Progent can provide online help for a broad selection of technologies associated with BlackBerry software and devices such as wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can in addition assist you to resolve a broad range of problems concerning synchronization, device detection, email consistency, web browsing, mobile connections, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online technical assistance for small office networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support costs at a minimum and, by solving problems quickly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks such as resolving enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry-certified engineers can also show you how to operate management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security options.
Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, deployment strategy and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, help you to determine which administration model and physical components meet your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, server hardware and mass storage, network topology, and application set up.
To optimize system security, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.
Contact Progent for Help from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting help for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.