Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining anytime-anywhere access to email, scheduling, web applications, and other vital business information. Progent can provide Stamford, Connecticut companies the services of BlackBerry-certified consultants who can help companies to manage their BlackBerry environments or transition smoothly to a modern mobile platform.

As the complexity of small company IT technology has increased, and as the need for world-class protection, dependability, and disaster recovery has become the standard for organizations regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses often turn to outside support professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's efficient online support capabilities, gives small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their business information network.

Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and support BlackBerry devices throughout your company, define security policies that are right for your company, develop custom wireless software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and safely.

Connecticut State Contact Information:
Progent offers consulting services and onsite technical support throughout the Connecticut State.

Onsite IT Consulting
Progent locations in Connecticut State

City Address Phone Link
Hartford 100 Pearl Street, 14th Floor
Hartford, CT 06103
United States
(860) 516-8003 Hartford Network Support Services
New Haven 157 Church Street, 19th Floor
New Haven, CT 06510
United States
(203) 687-4555 New Haven Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
United States
(203) 989-9414 Stamford Network Support Services


BlackBerry BES Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe source for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs such a schedules, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry smartphones have push-based connectivity with Exchange email as well as to IM-aware applications via Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Help

Progent's BlackBerry-certified engineers can help you design, deploy, and maintain BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.

Expert BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are available online to provide prompt assistance to businesses in the Stamford area or anywhere in Connecticut. Progent's experienced online consulting team has helped businesses resolve computer problems and reduce IT service expenses in every state in the U.S. and established a large following of loyal customers. (Refer to Progent's customer testimonials.)

Progent can provide online help for a broad selection of technologies associated with BlackBerry software and devices such as wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can in addition assist you to resolve a broad range of problems concerning synchronization, device detection, email consistency, web browsing, mobile connections, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online technical assistance for small office networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support costs at a minimum and, by solving problems quickly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks such as resolving enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, implementing over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified engineers can also show you how to operate management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security options.

Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, deployment strategy and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, help you to determine which administration model and physical components meet your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, server hardware and mass storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting help for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.



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    Progent can help you in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.

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    Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered units engineered as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE wireless infrastructure experts offer online or onsite configuration and troubleshooting support to assist your organization to plan, implement, upgrade, optimize, administer and debug Cisco Small Business wireless access point deployments of any size or architecture.

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    Progent has been providing SharePoint support since the first product was released over a decade ago, and Progent has the breadth and depth of IT knowledge to assist organizations of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; determine if an in-house, online or hybrid deployment is most sensible for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in specific jobs related to your SharePoint 2013 migration.

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    Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management products and is intended to offer a centralized mechanism for configuring and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from legacy releases of VMM, design workflows for creating and installing virtual machines and hosts, implement high-availability compute and storage clusters, connect your private cloud resources with public clouds, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the potential business benefits of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts can provide advanced Windows Hyper-V consulting and VMware ESXi support.

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    Progent's certified SonicWall firewall experts can help you integrate, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete security solution and design security into your business processes.

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    With Catalyst switches for small and medium-sized businesses, Cisco allows companies to realize all the advantages of adding intelligence into their networks. Cisco's switch technology makes it possible to enable features to make your IT network highly robust to handle real-time needs, expandable to support growth, safe enough to protect confidential information, and designed for prioritizing and managing all traffic to streamline network performance. Progent's Cisco certified consultants can help you select and deploy Catalyst switches appropriate for your company. In addition, Progent's CISM and CISA certified security specialists can help you create a strategic security policy and configure Catalyst switches so they powerfully enforce your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.

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    Microsoft Forefront Threat Management Gateway is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally managed Internet gateway that delivers a single-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, allows custom reporting powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to cut expenses and enhance availability. Progent's Microsoft consultants can help your company to design and execute pilot and production deployments; integrate Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Hyper-V 2016 incorporates key features first designed for and proven on Azure, among the world's biggest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, create and execute a smooth upgrade plan, educate your IT administration and technical support staff, and deliver ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.

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    Cisco has developed an extensive product line of routers including routers built to deliver the security, bandwidth, and reliability required by organizations from small offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can help you choose and configure Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, including the Cisco 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.

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    NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles (300km) away from one another. Progent's roster of veteran network consultants can help you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools and shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery solution to show compliance with industry standards and government mandates.

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