Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time among the most popular products for achieving mobile connectivity to email, calendars, web programs, and other critical business information. Progent can provide Stamford, Connecticut companies the services of BlackBerry-certified professionals who can help businesses to maintain their BlackBerry environments or migrate smoothly to a modern mobile solution.

As the complexity of small company networks has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the norm for organizations of any size, effective integration and maintenance of RIM BlackBerry technology has become more challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations often turn to external support firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's proven remote support capabilities, gives small companies an affordable alternative for integrating BlackBerry technology seamlessly into their business information system.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and support BlackBerry devices across your company, define security policies that are right for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Edison 317 George Street, 3rd Floor
New Brunswick, NJ 08901
973-939-0035 Edison Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
973-939-0009 Parsippany Network Support Services
Saddle Brook 2 University Plaza, Suite 100
Hackensack, NJ 07601
562-583-3336 Saddle Brook Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
203-989-9414 Stamford Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
224-534-2088 Uniondale Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry wireless handsets, offering a centralized solution for handling critical jobs such as smartphone installation, updates, and deactivation while also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports transparent integration between Exchange Server, Groupwise, or Lotus email platforms and BlackBerry users and supports over-the-air synchronization.

BlackBerry Enterprise Server Configuration Help

BlackBerry Enterprise Server features a variety of security capabilities starting with advanced data encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent versatility in selecting levels of security to match the specific needs of your mobile network. Progent's BlackBerry certified consultants can assist you to select advanced security features and enable them remotely. Samples of these over-the-air selectable security features are:

  • Lock down a BlackBerry smartphone
  • Erase information from a misplaced or stolen BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Activate built-in protection against malicious attacks

BlackBerry BES Server also offers flexibility in determining mechanisms to keep BlackBerry users from installing or running unsafe or prohibited code. Progent can assist you to choose blocking techniques such as:

  • Specify exactly what applications are permitted on the device
  • Prevent external programs from allocating non-volatile storage on the device
  • Determine which functions external applications can use on the smartphone
  • Limit the types of connections third-party applications running on the smartphone can establish
  • Prevent all third-party programs from being installed or executed on the smartphone

Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned service professionals can in addition help you to troubleshoot a broad range of problems concerning synchronization, device recognition, email reconciliation, web browsing, mobile connections, IM, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online consulting services for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support expenses low and, by dealing with issues promptly, improves the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs assessment, solution architecture, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and hardware products match your needs, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions concerning alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to contact Progent about technical expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.