Fast and Affordable Remote Help for Stamford Connecticut Information Networks
Fast Online Help for Stamford NetworksFor businesses in Stamford Connecticut, Progent provides remote technical support for networks based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier professionals have provided online support to businesses in every state in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-certified network specialists to help with challenging networking problems, as well as the services of CISA and CISSP-certified cybersecurity experts to help with advanced security architecture and diagnostic jobs.

Progent's remote technical support experts provide excellent leverage due to the fact that they possess the practical background and are equipped with the advanced tools required to solve the majority of network problems quickly. This lowers immediate costs because service calls require minimal billable consulting minutes. Online support also eliminates the cost of sending an engineer to your site. Your company benefits even more with incidental costs by reducing or eliminating network downtime and related costs stemming from business disruption, disgruntled clients, unproductive workers, and distracted executives. Progent's extensive online technical support experience is especially valuable for organizations that depend on public clouds for critical infrastructure or software like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises support may not be an option.

Progent's billing model for remote help is designed to leverage your IT service investment. Progent bills per minute for telephone-based assistance, so you are invoiced exclusively for the support that you actually get. Unlike typical online service organizations, Progent requires no initialization charge or minimum fees. Progent's one-minute billing unit and clean model for billing do away with scenarios where fast repairs manage to turn into large tabs. Progent's skill at disposing of technical issues efficiently means your business saves cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined an array of optimized technologies and proven methodologies that ensure the highest level of efficiency for online technical support and troubleshooting for computer systems of any size. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology allows the engineers of Progent's remote service group to interface to your network without compromising system security.

Progent's advanced technical support database application stores detailed histories for all service that Progent's clients have been provided. Progent's authorized engineers have access to the details of services rendered to every client by every consultant. This database of problems and resolutions is stored as an easily accessible proprietary knowledge base that allows Progent's remote technical experts to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support improves over time. Progent's advanced certifications and working relationships with key industry leaders including Cisco and Microsoft make available other massive technical databases and permit quick access to vendors' internal engineering staff with the result that Progent's online consulting experts can find optimal resolutions in the least time.

Online technical support services provided by Progent to companies in Stamford Connecticut include:

ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a selection of low-cost, flat-rate managed services designed to enable small and mid-size organizations to benefit from the same advanced technology used by some of the industry's top corporations. The ProSight line of IT management outsourcing services covers all key facets of information technology such as email protection, security and compliance, cloud-based backup/recovery, infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to automate the entire threat progression including protection, infiltration detection, mitigation, remediation, and forensics. Key features include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can help you to recover your business-critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security companies to deliver web-based management and world-class security for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, optimize and debug their connectivity appliances like routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration information of almost all devices on your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that require critical updates, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by checking the state of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management staff and your assigned Progent consultant so that all potential problems can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an unbiased assessment of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your core network devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a more manageable Active Directory environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with data security regulations, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and less downtime. Read more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your company's ability to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information concerning your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient security and backup environment that aligns with your business requirements. For details, refer to The ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent can provide the skills of world-class remote consulting professionals for special information technology projects. Progent's rates for longer-term development or consulting projects are determined based on the level of expertise of the engineers required. Progent's experience with these special fields of information technology enables clients to execute critical initiatives economically and on schedule. Progent's special online consulting services include:

  • Call Center Services
    Progent's Help Desk Call Center service options for companies with networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, co-managed Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that handles all aspects of online desktop support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progent's Help Desk Call Center consulting expertise can assist you in building an efficient new Help Desk Call Center or improving your existing organization, identifying or modifying Help Desk software to meet the particular demands of your business, or adding occasional online staff to work with your existing Help Desk team to handle demanding events such as software transitions, major updates, or installing brand new business software.

    Progent's Help Desk team of seasoned information technology experts gives your customers in Stamford Connecticut fast communication with a reliable network service resource with years of background delivering phone help and remote troubleshooting for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's charter is to earn the Help Desk Call Center recognition as a major driver of company productivity, and Progent's aim is to solve rather than merely track IT issues.

  • Applications Support: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting staff can supply remote professional engineering expertise and training in special business application areas including Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, programming, and training for familiar Microsoft applications such as Microsoft CRM, Project, Office 365 Word, and Microsoft Office 365 Excel. To read more information concerning Progent's expertise, programming, and training services, visit Progent's Applications Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; cohesive integration of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and install a new implementation of Microsoft System Center 2016, expand or tune an existing one, migrate efficiently from a prior version of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring Support
    Progent can deliver companies in Stamford Connecticut remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager consulting services and System Center 2012 Operations Manager troubleshooting and support. Progent can tune Operations Manager for your environment so your network maintenance is proactive and automated. By spotting potential problems before they evolve into crashes, proactive monitoring can ward off inconvenient and costly service breakdowns. Progent can also provide help with server and infrastructure monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Windows systems, or systems based on a variety of platforms.
How Your Stamford Business Can Contact Progent's Online Service Experts
To contact Progent about emergency online help with Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Urgent Remote Support, phone 1-800-993-9400, or go to Contact Progent. For organizations and startups in Stamford Connecticut, Progent's online computer support specialists are ready to deliver effective and economical system help whenever your organization needs it. Long experience providing remote repair services has led to Microsoft Partner certification for Progent's consulting experts and has enabled Progent to develop world-class troubleshooting skills and to fine tune remote connectivity technology to repair IT problems quickly while eliminating the cost and lost productivity associated with on-premises support calls.

Even if your Stamford company relies on a local independent support technician or employs a full time organization that can handle ordinary network issues, Progentís Microsoft certified consultants are available to provide an easy and seamless remote extension of your local resources in cases when your usual service personnel either lack the availability or the experience to address unexpected system crises or particularly complex integration problems.

Advantages of Progent's IT Support for Organizations in Stamford Connecticut
Progent's online IT consulting services allow your Stamford company to realize the benefits of timely, enterprise-grade IT support without the cost of managing an in-house IT staff. Your information system will acquire added business value by becoming more available, efficient, and secure. Benefits to your business include:

  • Convenient remote extension of your on-site IT resources
    With most organizations in Stamford Connecticut, nearby computer service providers, whether consisting of freelance consultants or an in-house IT staff, can resolve the majority of network issues. However, major troubles may occur when local resources are overstretched or unavailable, and some problems may be associated with IT products that is beyond the scope of your onsite support technicians. In these cases, Progent's on-call service specialists provide an easy, quick, and affordable way to augment your local help and to pass on valuable information to improve your capability to resolve downstream problems in-house.

  • Reduced Dependence on Freelance Consultants
    For network maintenance, smaller organizations often depend on independent freelance service providers. Although independent consultants have smaller internal costs than big service firms and can afford to charge lower rates, they are sometimes overbooked, making it hard to respond quickly to crisis situations. If a freelance consultant is busy with another client, ill, on vacation, or in class, the lack of fallback help may require your business to go without help during an emergency. As your company grows, system unavailability and problems with critical software become more costly. The budget you thought you were saving on a freelancer can be consumed quickly by lost productivity. Progent offers a ready source of reserve service experts to make sure your network remains available.

  • Create a Solid Basis for Seamless Expansion
    Companies often start with an IT architecture implemented on a modest budget. Lacking a robust infrastructure, slap-dash fixes can get piled onto a weak foundation. When a company grows, reliability and scalability problems can impede the success of the organization. These badly built systems need proper assessment, intelligent long-term planning, and extensive technical knowledge to evolve to a system architecture able to provide the solid foundation to handle critical business demands and facilitate future expansion.

  • Interact with Solution Providers Rather Than Product Resellers
    Smaller offices require advice and technical education to navigate through an ever more complex maze of technology alternatives available for accelerating business growth and enhancing efficiency. Businesses hardly need a network engineer who is attempting to sell a certain vendor's technology. Network support and product sales can result in a situation where the proposed solution is built around a profitable product instead of the genuine requirements of a business. Progent eliminates these dilemmas by offering only services rather than products. This enables Progent to match technical expertise with the real needs of customers.

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting firm and Progent's head count, range of technical expertise, fine tuned support tools, and understanding of corporate IT allow offices to avoid the limitations associated with exclusive dependence on smaller service organizations, individual freelance service providers, or over-stretched internal IT help.

Progent adds value by providing:

How Does Our Company Start Receiving Remote Computer Help from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, visit Immediate Technical Support.



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    Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas including multitenancy, agile network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to install and maintain virtual servers to reduce network costs and enhance productivity.

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    Progent can deliver comprehensive online support for all major technical areas associated with todayís small company information networks and allows you to outsource an array of vital, on-demand services including a part-time Chief Information Officer to provide advanced planning and budgeting capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for major projects such as site moves oroperating system migrations, connectivity experts for designing fast and robust infrastructure, certified security specialists to verify data protection and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software programmers to write, enhance, or troubleshoot business applications.

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    Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to help your business to design, integrate, manage and repair a backup and disaster recovery solution based on Barracuda Backup.

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    Progent offers the support of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite used for administering private and hybrid cloud environments that deliver high uptime, fault tolerance, and application mobility.

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    Progent's Data Center engineers can help you select fault-tolerant data centers that meet the specific requirements of your company. Fault tolerant collocation sites are especially attractive to small businesses due to of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Trying to build an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for typical small companies. Progent is ready to show you how to get all the advantages of non-stop data centers and fault tolerant colo sites by offering a full range of consulting and maintenance services.

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    Progent is committed to information transfer from Progent's support experts to clients. By educating clients to handle problems that are within their comfort zone, Progent is able to concentrate on providing hard-to-find services where Progent has few competitors. Small companies who utilize trusted independent consultants or who employ in-house IT personnel benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more robust, protected, and productive.

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    Progent's Intune consultants can help your company to assess the strategic case for utilizing Intune for configuring and managing your portable computers including notebooks, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help your company to define security and compliance policies, plan and deploy pilot systems to confirm the benefits of Microsoft Intune for your environment, install Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune deployment.

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    Progent offers the part-time or temporary services of a seasoned Chief Information Officer to provide strategic direction to assist you pick and maintain network technology to meet your present needs and that can be a solid basis for your future growth. Progent's temporary Chief Information Officer services provide economic advantages to companies who want to optimize the impact of their IT investment but who are unable or hesitant to take on one more high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable staff of consultants certified to support all major operating systems and networking technologies plus a wide selection and business applications, Progent is in an ideal situation to provide unbiased recommendations as well as advanced technical support for creating IT solutions that match the particular needs of your organization.

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    Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in an environment that gives the highest level of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.

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    System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to offer a unified solution for configuring and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from legacy versions of Virtual Machine Manager, develop workflows for building and deploying virtual machines and hosts, design fault-tolerant scale-out clusters, connect your datacenter resources with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals offer world-class Hyper-V consulting and VMware vSphere expertise.

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    Windows Server 2008 represents an important step forward in making information networks more secure and available, easier to virtualize and administer, faster, and able to provide an improved platform for web publishing. Progent can help your business get the most from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, training, staffing, network monitoring, and security engineering services.

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  • Altaro VM Backup Deduplication Consultant Services
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    Altaro VM Backup software offers small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for managing large-scale deployments, and support for Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad array of services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

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    Progent can help companies of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure that you avoid the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.

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    Progent provides customized remote training for popular desktop applications and operating systems including Microsoft Office Excel, Word, Publisher and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the advantages of traditional in-person seminars, such as immediate interaction between students and teachers, but avoids the expenses of travel and the hassle of attempting to synchronize the schedules of many workers. Available to individuals or groups of any size, Progent's virtual instruction permits the instructor to conduct the class from a remote facility and the clients can be spread throughout a campus or across the the U.S. Live online education deploys proven learning mechanisms such as virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specialized subjects or longer in time and wider in coverage.

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    Progent can provide cost-effective remote and on-premises consulting to assist organizations of any size to move any part of their core network infrastructure to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.

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    Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and maintaining messaging systems for clients in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email system offers security, high uptime, easy connectivity for remote and wireless users, efficient administrative utilities, and seamless integration with telecommunications. Progent offers expertise and integration services for Microsoft Exchange 2016, Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also assist small or mid-size companies to migrate to Exchange 2016 or MS Exchange 2013.

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    If your company is producing UNIX-based software in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the continual hassle of managing your business network. By using automated network monitoring and by providing remote and in-person support when your business needs it, Progent represents an economical alternative for managing an IT system that features high reliability, security, and performance. Progent's developer assistance services include full-service it outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, 24x7 monitoring services, and Help Desk Call Center services.

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    Progent's Cisco-certified wireless technology consulting experts can assist you to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.

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    Progent's Microsoft-certified engineers can deliver low-cost remote and onsite help to carry out your upgrade to Exchange 2010, produce extensive documentation of your new email environment, educate your network support staff and users to get them ramped up quickly on Exchange 2010, and provide continuing administrative consulting and technical support. Progent's consultants can also help you migrate from Exchange 2010 to Exchange 2013 or Exchange 2016.


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