Fast and Affordable Online Technical Support for Stamford Computer Systems
Fast Online Support for Stamford NetworksFor businesses located in Stamford or anywhere in Connecticut, Progent provides online support for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier professionals have provided online troubleshooting to companies in every state in the U.S. (Refer to recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-certified engineers to help with challenging networking issues, as well as the assistance of CISSP-qualified cybersecurity consultants to handle high-level security architecture and troubleshooting jobs.

Progent's remote technical support engineers offer excellent value due to the fact that they have the real-world experience and have access to the advanced tools required to solve the majority of information system issues rapidly. This reduces direct costs since service calls accumulate minimal chargeable consulting minutes. Remote help also eliminates the cost of dispatching a consultant to your site. Your organization saves additionally with incidental costs by minimizing or avoiding system outages and related costs resulting from business discontinuity, upset customers and vendors, unproductive employees, and distracted management. Progent's extensive online technical support know-how is especially valuable for organizations that rely on public clouds for critical network infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises support may not be an alternative.

Progent's billing policy for online help is structured to stretch your IT service dollar. Progent charges on a per-minute basis for telephone-based assistance, so you are charged just for the services that you receive. Unlike many online service organizations, Progent imposes no initialization charge or minimum payments. Progent's one-minute granularity and simple model for pricing avoid situations where speedy. minor fixes manage to turn into large bills. Progent's skill at disposing of problems efficiently means you spends less cash.

Progent's Online Consulting and Technical Support Services
Over time, Progent has refined an array of customized technologies and proven processes that promote the maximum degree of effectiveness for online consulting and troubleshooting for IT networks of any size. Progent offers secure VPN support for gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology permits the staff of Progent's online support team to access your company's network without compromising system security.

Progent's powerful service database system includes extensive records for all service that Progent's clients have been provided. Progent's authorized consultants have access to the details of assistance delivered to each client by every consultant. This archive of anomalies and solutions is structured as a conveniently retrievable proprietary database that allows Progent's online technical experts to communicate their knowledge company-wide to make sure that the effectiveness of Progent's technical support improves daily. Progent's high-level accreditations and working relationships with important industry leaders such as Cisco and Microsoft make available additional vast technical knowledge bases and allow priority response from vendors' in-house support staff with the result that Progent's remote consulting specialists can find optimal solutions quickly.

Online technical support services available from Progent to companies in Stamford and throughout the state of Connecticut include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a selection of affordable, fixed-price services intended to allow small and medium-size businesses to utilize the same best-of-breed IT solutions deployed by many of the world's leading enterprises. Progent's ProSight portfolio of IT management outsourcing services covers all critical areas of modern networking such as email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis technology to defend endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to address the complete threat lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also assist you to install and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital files, apps and VMs that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security companies to provide centralized management and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, reconfigure and debug their networking hardware such as switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT staff and your Progent consultant so that any potential problems can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be ported immediately to a different hardware environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can save as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to get an unbiased evaluation of the overall health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable Active Directory environment. Both also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with government and industry security regulations, higher utilization of network assets, quicker problem resolution, more dependable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to assess your organization's ability either to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient AV and backup/recovery environment that meets your business needs. For details, refer to The ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent can provide the skills of world-class online consulting professionals for special IT programs. Billing rates for longer-term development or consulting tasks are set according to the level of expertise of the consultants involved. Progent's experience with these important areas of information technology enables customers to complete major projects within budget and on schedule. Progent's special online engineering services include:

  • Help Desk Expertise
    Progent's Help Desk Call Center service options for businesses with networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all aspects of remote desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle the most problems.

    Progentís Help Desk sharing services allow your business to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progentís shared Help Desk service is a collaborative support solution based on the leading PSA platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Help Desk Call Center team of experienced network experts provides your clients in Stamford or anywhere in the state of Connecticut fast contact with a dependable technical support resource with extensive experience providing phone support and online diagnostics for networks powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's concentration is to give the Call Center the reputation as a key enabler of company success, and Progent's policy is to solve rather than just record technical issues.

  • Business Applications Support: Education, Development, and Troubleshooting
    Progent's Applications Consulting staff can supply remote advanced consulting expertise and education in specific business application fields that include ERP, MRP, custom financial systems, and CRM. Progent also can provide consulting expertise, programming, and education for Microsoft applications such as CRM, MS Office Project, Microsoft Office 365 Word, and Office 365 Excel. To find out additional information about Progent's expertise, custom development, and training offerings, refer to Progent's Business Application Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; seamless management of mixed-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers companies in Stamford, or anywhere in the state of Connecticut, remote hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune SCOM for your business so that your network maintenance is proactive and automated. By uncovering possible issues before they cause crashes, system monitoring can ward off disruptive and costly network breakdowns. Progent can also assist with network monitoring utilities like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X environments, Windows systems, or environments powered by a mix of operating systems.
How Your Stamford Company Can Contact Progent's Remote Service Professionals
To contact Progent about emergency phone-based expertise with Windows, Apple macOS and OS X, or Linux environments, visit Progent's Urgent Remote Support, telephone 1-800-993-9400, or visit Contact Progent. For companies and new ventures in Stamford or anywhere in the state of Connecticut, Progent's online network support engineers can deliver effective and affordable system support whenever your company has to have it. More than 15 years of offering remote repair services has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to develop world-class troubleshooting capability and to refine online connectivity technology to solve IT problems quickly while avoiding the expense and lost time that comes with on-premises service visits.

Even if your Stamford business deals with a regular freelance consultant or maintains an in-house organization that can handle day-to-day computer issues, Progentís Microsoft and Cisco certified engineers are available to offer an easy and seamless virtual extension of your on-site resources in cases when your usual IT support personnel either don't have the availability or the knowledge to deal with sudden system emergencies or especially tough integration problems.

Advantages of Progent's Network Help for Companies in Stamford
Progent's remote IT consulting services allow your Stamford organization to experience the advantages of on-call, enterprise-class IT support without the expense of managing an in-house IT staff. Your information system will acquire greater business value by becoming increasingly reliable, productive, and secure. Benefits to your business include:

  • Convenient virtual extension of your local IT resources
    For most companies in Stamford and throughout Connecticut, nearby network support providers, whether consisting of freelance consultants or an internal IT staff, can resolve the majority of network issues. On the other hand, serious problems might occur when your regular resources are too busy or absent, and some trouble may involve IT products that is beyond the scope of your usual service people. In these situations, Progent's online service specialists provide a convenient, fast, and budget-friendly solution to supplement your regular resources and to transfer useful knowledge to improve your capability to resolve downstream issues locally.

  • Less Dependence on Freelance Service Providers
    For IT support, smaller offices commonly depend on individual freelance consultants. While independent service people carry less overhead than big service firms and can afford to charge marginally less, they are occasionally overbooked, making it hard to respond quickly to crisis situations. If a freelance service provider is busy with another client, sick, on vacation, or in class, the absence of backup personnel may force your company to wait for assistance during an IT crisis. As your company expands, network downtime and trouble with vital software become more costly. The money you thought you were conserving on an independent can be eaten up quickly by reduced productivity. Progent offers an on-call source of reserve support expertise to make sure your network is always available.

  • Create a Scalable Foundation for Smooth Expansion
    Businesses often start with an IT architecture implemented on a shoestring budget. Without a proper infrastructure, slap-dash fixes often get thrown onto a shaky foundation. When a network grows, reliability and expandability problems can impede the productivity of the business. Such badly built environments require careful assessment, intelligent strategic planning, and wide IT expertise to evolve to a network architecture that can offer the solid foundation to meet vital business requirements and simplify downstream expansion.

  • Work with Problem Solvers Rather Than Product Sellers
    Smaller companies need advice and technical training to navigate through an ever more complicated maze of technology alternatives capable of accelerating business success and improving productivity. They hardly need a network engineer who is trying to resell a specific vendor's technology. Network consulting and product sales can result in a situation where the proposed solution is designed around a profitable product instead of the true needs of a client. Progent avoids these dilemmas by offering just services rather than products. This enables Progent to match technical expertise with the real needs of clients.

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support company and Progent's head count, depth of IT background, fine tuned support tools, and familiarity with enterprise networking allow companies to avoid the limitations associated with excessive reliance on smaller consulting firms, independent freelance service providers, or over-stretched internal IT help.

Progent stands out by offering:

How Does My Business Begin Getting Remote Computer Help from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network support, visit Immediate Technical Support.

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    Progent's Microsoft-certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop test systems and rollout strategies, install Windows Server 2008 with your network infrastructure and workload, train your IT personnel how to use new management utilities, and provide ongoing consulting and technical support via low-cost alternatives such as Help Desk support and online technical assistance.

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    Progent's Microsoft certified engineers offers remote and on-premises support expertise to assist your company to administer, maintain, and troubleshoot computers based on Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, disaster recovery, online connectivity, mobile device integration, wireless configuration, and remote system monitoring and alerts.

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    Progent can assist your organization to utilize Cisco's infrastructure products to build a solid basis for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas including compute and storage consolidation, security and compliance, versatility, reliability, and recoverability.

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    Progent's Microsoft-certified SharePoint consultants can provide affordable remote and onsite expertise, application development, and debugging support for businesses of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.

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    Progent can assist your business to support Microsoft System Center 2007 Configuration Manager to streamline administration, improve security, and increase productivity by ensuring that operating systems and applications are always current, tracking licensing, and reporting usage patterns to help you make smart buying choices. Once you are set to update your SCCM 2007 change management ecosystem, Progent can assist you to plan and implement a smooth migration to System Center 2012 Configuration Manager.

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    Immediate Forefront TMG 2010 Network Consultants

    Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft ISA Server 2006 and offers a easily administered web gateway that delivers a one-server solution for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting features, permits custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual machine to lower costs and enhance availability. Progent's Microsoft consultants can assist your company to plan and carry out test and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also assist you to migrate smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to fix serious problems uncovered by Microsoft SCOM 2012.

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    Progentís team of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on industry experience, at the front lines of network service, executing a broad variety of IT projects for an extensive array of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support staff. This ensures that you get not only expert IT capability, but also a support engineer with proven methods for applying computer knowledge to repair actual network problems rapidly.

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    Progent's certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your company, create test systems and migration strategies, optimize your network for local, multi-site, cloud-based, and hybrid environments, train your IT management staff, develop an enterprise-wide security plan, automate network administration, assist with creating applications, and build and test a DR/BC plan.

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    Progent's Microsoft-certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your business, create pilot systems and rollout plans, install Windows Server 2008 with your network environment and applications, educate your support staff how to run enhanced administration tools, and deliver continuing consulting and support via affordable options including Helpdesk support and online technical support.

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    24/7 Office Move Consult

    For corporations with branches in or any region served by Progent's engineers, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco system specialists can provide a variety of IT consulting services such as project planning, Sarbanes Oxley compliance, site moves, corporate security, system design, local or phone-based branch office support, and troubleshooting for collocation hosting environments. A Progent network consultant can help you plan a multi-site information system that makes smart use of colocation services and Internet data centers. Progentís Microsoft Certified engineers can help large enterprises design, deploy and support major rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and CCNP consultants can assist you to configure Cisco products for connection solutions that combine simple, high-performance, integrated, and remote networking.

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    Project Pilots Services

    For enterprise project management support, Progent offers access to veteran information technology professionals with decades of experience in IT management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to assist enterprise clients follow leading practices to make sure development or deployment projects are successfully completed on schedule and within budget.

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    Medium-size companies can get all the benefits of Operations Manager and have quick access to Progentís Microsoft and Cisco Premier Certified network support professionals. Thanks to Progent's affordably priced IT support packages, medium-size businesses can select a simple co-sourcing package built around Operations Manager with server monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and remote service. For companies with mission-critical applications who need high availability networking, Progent offers a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide mid-size business information systems world-class reliability, security and performance.

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    Internet Security and Acceleration Server Computer Engineer

    Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing corporate security solutions for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small business design and deploy a configuration of ISA Server 2004 that supports your IT security needs without limiting your productivity.

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  • Les Kent has a 35-year track record of effective network integration, executive administration, marketing, and operations. He has demonstrated a talent for developing sophisticated IT solutions while working as a system architect, programmer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and major corporations.

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    After Hours Small Business WAP361 Support and Help

    Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.

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  • System Center 2016 Service Manager Professional System Center 2016 Migration Integration Support
  • Technical Support Windows Server 2016 Hybrid Configuration Windows Server 2016 Stretch Clusters Remote Consulting
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  • Urgent Microsoft Entourage and Exchange On-site Support
    Consultant Services Mac and Outlook Web App

    Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and send email, examine the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to conferences with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.

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    Remote Troubleshooting Altaro VM Backup Boot from Backup

    Altaro VM Backup software provides small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore capability for specific files and emails, support for Windows Server CSV and VMware vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a broad array of services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.

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    In conducting IT tasks for enterprise clients, Progent uses a structured approach driven by defined milestones in order to achieve financial, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design tuning, and expert deployment. All facets are documented to make available a detailed description of IT services performed and to assist in ongoing network support.

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  • Virtual Machine Hosting Professionals Professional Private Cloud Integration
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    Progent's certified consultants can provide remote and onsite support services to help your company to manage, maintain, and troubleshoot computers powered by Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, backup and restore, remote connectivity, mobile device integration, wireless network design, and remote network monitoring and alerts.

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  • Windows Server 2012 R2 Multitenancy Integration Windows Server 2012 R2 Active Directory Services
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    Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's servers in a solution that gives the highest degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting services are built on proven virtualization technologies that enable small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and network administration while achieving world-class reliability and an unprecedented degree of vendor independence.

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  • prime infrastructure Online Technical Support WLAN controller Support and Help

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    Microsoft SQL Server Technology Consulting

    Progent's certified SQL Server programmers and database administrators can provide online consulting to help businesses of any size to create, administer, and maintain applications based on Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts can provide support for any phase of application development in environments that can include small office databases to N-tier VLDB applications and data warehousing.

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