Affordable Computer Tech Support from Microsoft and Cisco certified Professionals for Companies in Stamford, CT
By offering world-class know-how when you need it, making available in-depth knowledge for key applications, offering high-value services like virtual server hosting, invoicing solely for help you receive, and requiring no setup or retainer fees for standard services, Progent enables your company to increase the business value of your It system and cut support costs. Progent understands that network security, dependability, and efficiency are as critical to small businesses as to major corporations but that smaller organizations lack the leverage to spend aggressively in computer networks and internal support staffs. Progent's fundamental value proposition is that no IT consulting firm can equal Progent's ability to deliver the network support your business needs whenever you need it and at prices you can justify.
Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.
Progent locations in the Greater New York Metro Area
||420 Lexington Ave
New York, New York 10170
|Sales Phone: 646-727-4666
Link: New York Network Support Services
||30 Broad St
New York, New York 10004
|Sales Phone: 646-969-5696
Link: New York Network Support Services
||405 RXR Plaza
Uniondale, New York 11556
|Sales Phone: 516-214-2242
Link: Uniondale Network Support Services
||317 George Street
New Brunswick, New Jersey 08901
|Sales Phone: (973) 939-0035
Link: Edison, NJ Network Support Services
||146-B Ferry Street
Newark, New Jersey 07105
|Sales Phone: 862-373-1253
Link: Newark, NJ Network Support Services
||181 New Road
Parsippany, New Jersey 07054
|Sales Phone: 973-939-0009
Link: Parsippany, NJ Network Support Services
||2 University Plaza
Hackensack, New Jersey 07601
|Sales Phone: 562-583-3336
Link: Saddle Brook, NJ Network Support Services
||1735 Market Street
Philadelphia, Pennsylvania 19103
|Sales Phone: 267-592-4430
Link: Philadelphia, PA Network Support Services
||243 Tresser Boulevard
Stamford, Connecticut 06901
|Sales Phone: 203-989-9414
Link: Stamford, CT Network Support Services
For larger companies, Progent can provide co-sourcing support to add to the skills of your in-house network support personnel. Co-sourcing can cut costs and minimize technical risks for big IT initiatives such as application design and development, disaster recover/business continuity preparedness, network security audits, office consolidations, or technology migrations and upgrades.
Progent can also offer the services of accredited experts to assist your company to design and execute your cloud strategy.
Main Products and Technologies Supported by Progent for Companies in Stamford, Connecticut
Progent's nationwide group of industry certified support professionals offers assistance for all aspects of network systems used by companies of all sizes. Technologies served by Progent in and around Stamford include:
Service Delivery Alternatives Available for Stamford, Connecticut Companies
Progent offers a selection of alternatives for providing small businesses and local governments with affordable IT services for technical support, system architecture, hosting services, and IT administration. Progent's model for delivering network support is built on the Call Center operational structure familiar to big IT support organizations. Progent's Help Desk Call Center Support Model ensures fast response, comprehensive activity documentation, consistent follow-through, and strict cost monitoring across an array of network service delivery alternatives that include online troubleshooting, onsite help, top-level consulting, as well as server hosting.
Progent's Flat-rate Managed Services for Outsourcing IT Management
- Online Support
Progentís Technical Response Center offers emergency and routine online support for Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's certified support professionals can help customers to troubleshoot and repair network problems without the expense or time loss of on-premises service calls. The experience of Progent's network consultants makes it possible to resolve most IT issues rapidly. For the toughest problems, Progent's depth of knowledge allows the support team to escalate support calls to world-class specialists. Progent provides a convenient, web-accessible registration procedure for new customers to accommodate emergency network problems and Progent charges per minute with zero sign-up fees or minimums, so you pay only for the assistance you get. Specialists you can access remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISA-certified security engineers. Find out more details concerning Progent's online network troubleshooting expertise.
- On-site Service
Progent provides onsite technical support for signed-up customers in major metropolitan areas in the United States. Progent's onsite support personnel can work in tandem with Progent's remote service engineers to deliver small companies the ideal combination: onsite service professionals when you need them as well as the remote expertise of Progent's seasoned staff of IT engineers, security specialists, and business application programmers. The response time for in-person support visits is typically less than 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for onsite support. Learn more concerning why to sign up for Progent's onsite computer support services.
- Help Desk
Progent's Contact Center Services are intended for all companies who need prompt and reliable support from a professional Helpdesk with efficient phone support, online repair capability, and enough technical depth for all needed problem escalation. Since smaller companies usually are constrained by tight information technology funds and can spare little management attention for handling network support tasks, Progent's Help Desk Call Center Outsourcing Services can be the most cost-effective option to make sure that business information networks stay productive. Read more details concerning Progent's Help Desk services.
- Consulting Services
Progent provides small businesses budget-friendly availability of enterprise-class IT professionals who can deliver help with critical products and technologies such as
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network design, network security consulting, high availability it system design, virtualization solutions, plus integration, programming and training for small business software such as financials, ERP and MRP, management reporting, CRM, and productivity packages. Progent can help with short-term projects including site moves and massive system upgrades, longer term initiatives such as management analytics software programming and customization, database software development and administration support, and web development, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for IT infrastructure health monitoring and network administration, or emergency response like disaster recovery and virus cleanup.
- Application Hosting
Progent can host key applications such as Microsoft Exchange Server and MS SQL in order to provide small companies with higher degrees of dependability, security, and performance than is feasible using the type of in-house data center that is achievable for the majority of small and midsize companies. Because Progent uses the same data centers that support the equipment of many of the planet's biggest information technology companies, Progent can eliminate the investment in building and managing the systems needed for world-class cooling, electrical failover, and uninterruptible Internet connectivity. For hosted application servers, Progent can also see to it that upgrades and service packs stay updated, security and performance is constantly tracked, and systems are regularly archived and ready for complete and prompt restoration. Find out more concerning Progent's hosting services for Exchange and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting offers comprehensive hosting for all of a small or midsize company's servers in a setting that not only delivers the top level of dependability and scalability but that is in addition easy for clients to migrate to another service provider or to move in-house if your situation warrants it. Progent's Private Cloud hosting is structured around proven virtualization technologies that permit small businesses with multi-vendor environments to save significantly on the expense of hardware, infrastructure support, and IT management while achieving enterprise-class dependability and an unprecedented level of vendor alternatives. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally administered service, can support the multi- OS and non- standardized networks typical of small companies, and keeps ownership of the software in the customer's hands so that migrating to a new virtualized system is quick, safe, and affordable. This avoids ending up a prisoner of a single hosting provider while still providing all the savings related to ASP and SaaS hosting alternatives.
- Hybrid Cloud Migration Consulting Services
Progent offers advanced online support services to help organizations of any size integrate their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that seamlessly combine physical IT assets along with public clouds. To help you to integrate public clouds with networks, Progent can provide a variety of cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange, Azure planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Progent's affordable ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior machine learning technology to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within one agent managed from a single console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.
- ProSight DPS: Managed Backup
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, apps and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Backup.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration of almost all devices on your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating devices that need critical updates, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top information security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.
- ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management personnel and your Progent consultant so any potential problems can be addressed before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect information about your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an unbiased evaluation of the health of their IT system. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with government and industry security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's preparedness either to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your current antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient security and backup/recovery system that meets your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Right Choice for Stamford, Connecticut Small Businesses
Progent's staff size, breadth of information technology skill, and familiarity with corporate IT consulting enable small and midsize companies to sidestep the problems associated with over dependence on thinly staffed support organizations or freelance consultants.
Working with Progent's Experts allows your small business to:
- Avoid Over Reliance on Freelance Consultants
For network support, small companies sometimes rely heavily on freelance consultants. Though freelance support providers have lower overhead than more substantial IT service firms and can typically charge nominally lower fees, freelancers are occasionally stretched to far to respond quickly to urgent problems. If an independent consultant is busy with another customer, ill, on vacation, or in class, the absence of backup personnel may force your business to wait for help during a crisis. The more your small business grows, network unavailability or difficulties with critical programs become more costly. The dollars you thought you were saving on an independent consultant can be eaten up quickly because of lower productivity. Also, when independent consultants encounter new technologies, the lack of a big consulting group to rely on for advice requires them to learn with the meter running while your company winds up with the bill for their continuing training.
- Have Access to Certified Professionals in Complex IT Solutions
Many small support organizations or independent engineers focused on small business network support are capable of delivering connect-the-dots fixes but don't have the background to deal efficiently with complicated IT environments with mixed platforms, multiple sites, Voice over IP systems, mobile clients, integrated financial and analytical applications, data-driven web sites, and custom line-of-business software. Progent's experience with worldwide enterprises and Progent's large staff of experts can benefit your small business because enterprise networks are by nature complex, integration issues require in-depth understanding of in numerous technical disciplines, and achieving an acceptable degree of stability, availability, and protection calls for industry-proven best practices.
- Build a Solid Foundation for Seamless Growth
Small businesses typically start with an IT system cobbled together on a tight budget. Lacking a strong basis, a series of band-aid repairs often get piled onto of a marginal structure. As a business grows, stability and scalability issues can hinder the success of the business. These networks require thorough assessment, smart business planning, and in-depth expertise to migrate to a network environment that can act as the solid foundation to handle critical business needs and ease future expansion.
- Work with Solution Finders, Not Product Resellers
Small companies require guidance and insight to work through an ever more complicated array of IT alternatives offered for enabling business growth and improving productivity. They do not need a network consultant or service firm that attempts to sell them a product. Progent eliminates conflicts of interest by not selling hardware and software. Progent provides consulting and services only. This permits Progent to match consulting support with the real needs of clients. Mixing network support and product reselling can lead to a conflict where the recommended solution is based on a preselected vendor instead of being driven by the true requirements of a small business.
How to Contact Progent
If your Stamford, Connecticut company wants to get in touch with Progent to find out about network outsourcing, consulting, or tech support services, call 800-993-9400 or refer to Contact Progent.
Immediate Remote Network Support
For fast online assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).