Low-cost Computer Support from Microsoft and Cisco certified Experts for Businesses in Sterling Heights, MI
By offering professional support when you require it, providing specialized knowledge for critical applications, providing high-value services like virtual server hosting, invoicing only for services delivered, and charging no sign-up or retainer fees for standard services, Progent helps you to increase the business value of your information network and reduce service expenses. Progent understands that network security, dependability, and performance are just as critical to small businesses as to major corporations but that smaller companies don't have the leverage to spend aggressively in information technology and in-house support groups. Progent's basic competitive advantage is that no IT support firm can equal Progent's ability to deliver the network support expertise your company needs when you need it and at a cost you can afford.

For mid-size and large businesses, Progent offers co-sourcing and project management support to reinforce the technical skills of your internal network support personnel. This can cut costs and minimize technical risks for major projects like application design and development, disaster recovery planning, network security audits, office consolidations, or software migrations.

Progent can also offer the services of certified experts to help your company to plan and implement your cloud strategy.

Popular Practice Areas Supported by Progent's Consultants for Companies in Sterling Heights, Michigan
Progent's nationwide group of certified support professionals offers help for all facets of information systems used by companies of any size. Practice areas supported by Progent in and around Sterling Heights include:

Support Delivery Alternatives Available for Sterling Heights, Michigan Companies
Progent has a variety of alternatives for providing small and midsize businesses with cost-effective computer services for troubleshooting, system architecture, hosting, and network management. Progent's model for delivering IT support services is built on the Help Desk Call Center structure common to big IT support organizations. Progent's Help Desk Service Model promotes rapid response, comprehensive activity documentation, reliable follow-through, and tight cost control across an array of network service delivery options that include remote troubleshooting, in-person help, top-level consulting, plus server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers urgent and routine online assistance for Windows, Linux, Apple OS X, and Cisco-based systems in the United States and worldwide. Progent's seasoned support professionals can help clients to analyze and repair hardware and software problems without the expense or delay of in-person support visits. The experience of Progent's network engineers makes it possible to handle the majority of IT issues rapidly. For complex problems, Progent's depth of expertise makes it possible to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-based signup process for new clients to accommodate urgent network problems and Progent charges by the minute with zero startup charges or time minimums, so you are invoiced only for the help you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISA-certified security engineers. Learn more information about Progent's online computer support services.

  • Onsite Support
    Progent provides onsite technical support for signed-up customers in larger cities in the United States. Progent's onsite service technicians can operate in tandem with Progent's remote service experts to deliver small and midsize companies the ideal combination: onsite service professionals when you need them plus the on-line expertise of Progent's worldwide staff of IT engineers, security specialists, and business application developers. The wait time for in-person support visits is typically less than one business day. There is no start-up or retainer charge for registering as a Progent client for onsite service. Learn more concerning why to sign up for Progent's in-person network support services.

  • Phone Support
    Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that manages all facets of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers help desk services at a substantial discount off Progent's regular desktop service rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to resolve complex issues. for more information, visit Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent provides small businesses budget-friendly access to world-class IT professionals who can provide assistance with critical technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network architecture, network security engineering, non-stop it system design, server virtualization strategies, plus configuration, customization and training for small business applications including accounting, ERP and MRP, management reporting, sales automation, and office productivity packages. Progent can help with one-time projects such as office moves and major software migrations, extended initiatives like business reporting software programming and customization, database application development and DBA support, and web design, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network health monitoring and system administration, or urgent response like data restoration and malware cleanup.

  • Application Server Hosting
    Progent can host critical applications like Exchange Server and Microsoft SQL in order to provide small businesses with greater levels of reliability, protection, and performance than is feasible with the class of in-house data center that is realistically affordable for the majority of small companies. Since Progent uses the same facilities that support the gear of some of the world's largest information technology organizations, Progent can save you the investment in creating and maintaining the systems needed for world-class environmental control, electrical failover, and uninterruptible Internet connectivity. For hosted application servers, Progent can also ensure that upgrades and service packs remain updated, security and efficiency is constantly monitored, and systems and data files are regularly backed up and ready for full and prompt restoration. Learn more concerning Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides complete hosting services for the entirety of a small or midsize organization's servers in a setting that not only delivers the highest level of availability and expandability but that is also simple for customers to transfer to another service provider or to bring in-house when your situation warrants it. Progent's Private Cloud hosting service is built around proven virtualization techniques that allow small businesses with multi-vendor environments to save significantly on the costs of capital equipment, system support, and network administration while getting world-class dependability and an unprecedented level of vendor options. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-based software in a single centrally administered package, can support the mixed- platform and loosely standardized networks common with small businesses, and keeps ownership of the software in the client's possession so that migrating to a new virtualized host is quick, reliable, and inexpensive. This eliminates ending up a prisoner of a specific hosting service while still providing all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Support
    Progent can provide expert remote consulting to help companies of any size connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid architectures that combine on-premises IT assets along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure planning and integration services, Amazon AWS cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has over two decades of experience delivering high-level consulting services online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's value-priced ProSight suite of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis tools to defend endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the entire threat lifecycle including protection, detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you prove compliance with legal and industry data security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables fast recovery of vital files, apps and VMs that have become unavailable or damaged as a result of hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical information. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, optimize and debug their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding appliances that require critical software patches, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of leading data security vendors to deliver centralized management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further level of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management personnel and your Progent engineering consultant so that all looming issues can be resolved before they can impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hosting environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how well the configuration of your essential network devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a cleaner Active Directory (AD) environment. Both versions also include one year of advanced remote network monitoring and management. Benefits can include easier management, improved compliance with government and industry security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The interview is intended to assess your organization's ability either to stop or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information about your current security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup/recovery system that meets your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental network software and productivity programs used by the majority of small and medium-size businesses. As a Cisco-qualified partner, Progent also offers expertise for an ever more sophisticated array of network technologies such as firewalls, switches, routers, VoIP solutions, and wireless networking. In addition, Progent's CISSP-Certified cybersecurity experts, CISM-qualified security professionals, CISA-authorized security audit specialists and GIAC-authorized information assurance experts can provide a company-wide perspective on network security and can help with advanced security projects such as SIEM solutions to help enterprises meet business guidelines and statutory requirements for network data protection and reporting.

The breadth and size of Progent's engineering team bring a powerful array of advantages to clients trying to maximize the business value of their information network within an affordable budget. These benefits include:

  • Best Industry Practices
    Progentís team of Microsoft and Cisco Premier consultants average longer than a decade of real-world industry experience, in the trenches of network support, performing a wide range of technical projects for an extensive array of businesses. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting staff. This ensures that you get not only expert IT help, but also a support engineer with field-tested methods for resolving actual network problems quickly. Read more details concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to charge for phone support and on-premises help per minute. As a result, you owe only for received services. Progent does not impose a more expensive rate for after-hours or urgent support, and Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no service activation fee and asks no retainer for support services provided during regular business hours. Many service firms demand substantial minimum fees or bill in increments of fifteen minutes or more. Progent's one-minute pricing granularity eliminates major bills for fast fixes. An additional benefit of by-the-minute billing is that clients will be less inclined to allow minor problems to stay unaddressed until they grow into major problems. Learn additional information about Progent's value pricing for IT outsourcing.

  • Complete Reporting of Delivered Services
    Progent has developed a comprehensive support reporting system that stores and formats complete documentation for all delivered services. Unlike many independent consultants or small service organizations who offer minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the support reports sent by each consultant to every customer. The practice of detailing and organizing support records allows more efficient service and eliminates a variety of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom. Find out more details concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to handle problems that are within their scope, Progent can concentrate on providing high-value skills where Progent has little competition. Small companies who utilize freelance service providers or who employ internal support staffs gain when Progent passes on information about new technology and proven methodologies to make their networks more reliable, protected, and productive. Learn more concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Sterling Heights, Michigan business wants to contact Progent about IT outsourcing, consulting, or technical support, call 800-993-9400 or visit Contact Progent.

Fast Remote Technical Support
For immediate remote assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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    Progent's network engineers can help you to streamline desktop PC software update deployment by delivering expertise with management tools like Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.

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    Progent's pricing policy is to charge for online service and in-person visits per minute. Consequently, you owe only for received services. Progent does not impose a higher rate for off-hours or priority service, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for services delivered during normal business hours. Many support organizations demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast fixes so you will not be tempted to allow simple problems to stay unaddressed.

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    The CISA accreditation is a recognized achievement that represents mastery in IS security auditing. Accredited by ANSI, the CISA credential requires that consultants undergo an extensive test given by the ISACA international professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional able to assist businesses in the areas of IS audit services, IT administration, network assets and infrastructure ROI, information technology service delivery, safeguarding of information assets, and disaster recovery preparedness.

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    Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and can provide organizations of any size expert remote or onsite consulting support for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.

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    Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and fixing Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to help you to fix critical issues uncovered by SCOM 2012.

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  • Shared Computer Support Help Desk Remote Troubleshooting
    Top Quality Virtual Service Desk Network Consultant

    Progentís Co-managed Help Desk service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution built around the leading shared PSA tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

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    Progent's Microsoft engineers can provide advanced support in deploying, managing and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable online consulting services following proven best practices to assist organizations of any size to get all the advantages of this leading project management solution. Services offered by Progent include solution design, installation and migration, setting up safe collaboration among onsite and remote or mobile users, network optimization, and customized online training classes.

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    Configuration Manager automates software deployment and updating, centralizes compliance settings control, inventories network assets, guards against corporate data leakage, performs health reporting, enables secure end-user self service, and delivers a common point of control for administering multi-operating system networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can assist your organization with any aspect of designing, implementing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.

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    With Catalyst switches for small and mid-size companies, Cisco allows companies to realize the full benefits of bringing intelligence to their IT infrastructures. Cisco's switching technology makes it possible to enable features that make your network infrastructure sufficiently robust to handle time-critical requirements, expandable to support future growth, safe enough to guard confidential information, and capable of differentiating and managing all traffic to streamline system operations. Progent's CCIE certified engineers can help you select and integrate Cisco Catalyst switches appropriate for your company. Also, Progent's certified security consultants can help you create a strategic protection plan and set up Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.

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    Email Guard by Postini provides constantly upgraded spam and virus blocking, data filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to qualify for a standard Postini license, you can still have access to Postiniís Perimeter Manager technology via Progentís E-Mail Guard anti-spam and virus defense aggregation program. Progentís expert e-mail protection consultants can help you create an email defense strategy that incorporates anti-spam and virus defense products and policies.

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    Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a unified solution for configuring and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help organizations of any size with all facets of building, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate efficiently from legacy versions of VMM, develop workflows for building and installing VMs and VM hosts, design high-availability compute and storage clusters, connect your datacenter infrastructure with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the potential business benefits of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals can provide world-class Windows Hyper-V consulting and VMware ESXi support.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.

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  • Wireless Security Inventory Professionals
    Internal Security Inventory Consultants

    Progent offers small organizations two low-cost network security evaluation scanning packages that provide, at a set price, remotely administered scans of your network security profile which are analyzed by professional security specialists who interpret the results of the remote scan, deliver unbiased evaluations of your current security vulnerability, and make suggestions for remediation. Progent has developed two complementary network security evaluation packages for external and internal security testing that are priced to meet the budgets of small businesses while providing enterprise-class evaluations of your IT network's exposure to assault.

  • Microsoft ISA Server 2006 Online Consulting Integration ISA Server 2006
  • Microsoft ISA Server 2006 Remote Consulting ISA 2006 Remote Technical Support

  • Private Cloud Hosting for Virtual Data Centers Consultants
    Private Cloud Hosting Services Specialists

    Progentís private cloud hosting service allows small and midsize businesses to run mission-critical applications such as SQL and Exchange Server from a hardened Tier III data center on fully redundant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restoration. You can use Progentís private cloud hosting service to eliminate major investments in the purchase, upkeep, and operation of computer equipment and facilities while achieving world-class levels of network availability and physical security.

  • Microsoft ISA Server Computer Consulting Urgent ISA 2004 Enterprise Edition Server Online Support

  • Cisco Firewalls Support Services
    Emergency Cisco Security Professionals

    Cisco's PIX firewalls have been discontinued and Cisco might not support these devices. Progent still provides consulting assistance for Cisco's PIX firewalls to help you with maintenance and Progent can also help you determine whether to migrate to the latest firewall technology from Cisco. Progent's Cisco-certified specialists can help you plan and carry out an efficient migration to Cisco ASA 5500-X Series firewalls following industry best practices.

  • Microsoft Operations Manager Online Consulting Services System Center MOM
  • Microsoft SQL Server 2005 Consultant Network Companies Virtual Server 2005
  • Microsoft Solutions Framework Project Methodology Support Companies Network Architect Firms Enterprise Services Project Methodology
  • Microsoft Virtual Machine Manager Computer Consulting After Hours SCVMM 2012 NVGRE Gateway Computer Consultant
  • Microsoft Windows 8.1 Work Folders Network Consulting Windows 8.1 DirectAccess Tech Consulting

  • Cloud-managed Email Security Consultant
    Engineers Email Anti-fraud Intelligence

    Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based control and comprehensive security for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.

  • Microsoft Windows Server 2008 R2 Consultancy Windows 2008 R2 IT Consulting
  • Microsoft Windows Server 2012 R2 Specialists Consultant Windows Server 2012R2 Live Migration
  • Midsize Company Network Assessments Mid-sized Office Contractor
  • Help Desk Support services Macomb County Michigan
  • Migration Consultants Solaris-Windows Sun Solaris Upgrade Consulting
  • Modern Network Security Computer Consulting ProSight Virtual Machine Security Consultants

  • Windows 2000 Onsite Technical Support
    Windows Server 2000 Migration Consultants

    Progent's certified Microsoft Windows 2000 consultants can help you enhance the functionality of your current Windows 2000 Servers and can streamline system administration, provide technical support and troubleshooting, and enhance security. Progent can also help you design, rationalize, and implement a strategy to migrate from Windows Server 2K to Windows 2003 Server. Progent is expert in setting up pilot programs to reduce the obstacles involved with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.

  • NetApp SnapMirror Consultant Consulting NetApp MetroCluster Disk Pools
  • Network Consultants Microsoft LCS Server Instant Messaging Microsoft LCS Server 2007 Professionals
  • Network Consulting Exchange 2013 EAC Exchange 2013 Compliance Computer Consultant
  • Network Consulting MS Windows Small Business Server Windows Essential Business Server IT Services

  • Online Support ISA Server
    ISA 2004 Server Computer Engineer

    Progent's certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many sites, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your small business in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security needs without overly limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.

  • Network Engineer Windows 10 Trusted Boot 24-Hour On-site Support Windows 10 Management
  • Network Load Balancing Technical Consultant High-Availability Systems Online Consulting
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  • Offsite DPM Managed Backup Service Professional Offsite Managed Data Backup Service IT Consultants
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  • On-site Support SCCM 2007 Patch Management SCCM 2007 Asset Inventory Specialists
  • On-site Technical Support Offsite Workforce Endpoint Management Teleworker Endpoint Management Professionals

  • Mac Phone-based Consulting
    Mac Phone-based Technology Professional

    Progent offers national online phone support and troubleshooting services for companies who run Apple Mac OS X networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft products. Progent's engineers can provide Apple macOS and Mac OS X clients a variety of services including desktop assistance, upgrading to the most recent edition of Mac OS X from legacy editions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Online technical support provides optimum return for your information technology dollar by protecting client productivity and limiting the time charged for network repair services. Advanced online support technology and experienced technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your site. In most of cases your network issues can be dealt with over the phone or via a mix of phone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISA certified security specialists to assist you with the toughest system problems.

  • On-site Technical Support Progent Small Business Progent Start-Up Company Information Technology Consulting Companies
  • Online Help SQL Server 2014 Resource Governance SQL Server 2014 Security Computer Consulting
  • Online Microsoft Project Training Engineer Migration Companies Online Office Word Training
  • ProSight infrastructure documentation management Specialist Technology Professional ProSight certificate expiration management
  • Professional ProSight Email Content Filtering Policies Consultancy Email Virus Signature
  • Professional ProSight VM Hosting Consultants ProSight Virtual Machine Hosting

  • SQL Contract Development
    Consultants Microsoft SQL Server

    Progent's Microsoft-certified SQL Server developers and database administrators offer remote expertise to assist organizations of any size to create, manage, and troubleshoot applications powered by Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts can provide help with any phase of application development in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.

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  • Remote Office Excel 2016 Consultants
    24x7x365 Consulting Services Excel and SharePoint

    Progent's certified Excel and Office 365 Excel consultants offer a broad variety of online services to help your organization to plan, develop, pilot test, install, manage, and troubleshoot applications powered by any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to migrate your legacy Excel solutions to the latest releases of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility issues between various versions of Excel. Progent offers on-demand help to organizations who need a fast fix to a stubborn problem related to Excel and Progent also offers full project management services for migrating or developing mission-critical applications based on Office Excel. Progent's affordable webinar training for Office Excel can be custom tailored to meet the special requirements of individual users or teams.

  • Remote Monitoring and Reporting Network Consulting System Center Operations Manager Help and Support
  • Remote Server Monitoring Remote Support Remote Server Management Network Consultants
  • Reseller Anti-Spam Services Postini
  • SCDPM 2012 and SharePoint Remote Support Services Microsoft Experts Onsite Technical Support SCDPM 2012 Upgrade

  • ProSight Endpoint Protection Services Remote Support
    Network Consultants Signature-based Virus Protection

    ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior analysis tools to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight ASM protects local and cloud resources and provides a unified platform to address the entire malware attack lifecycle including protection, identification, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.

  • SMS Server 2003 Migration Integration Support SMS Server 2003 Migration Consultant
  • SQL Server 2014 Azure Backup Engineer Expert Microsoft Certified SQL Server 2014 Database Migration Technical Support

  • Consult Windows Server Essentials and SQL Server
    Microsoft Windows Server Essentials Hyper-V Consulting

    Windows Server Essentials is a value-priced, versatile platform that allows small businesses to make the move from the older stand-alone on-premises datacenter to the modern hybrid computing model that combines both local and cloud-based resources. Progent's consultants offer cost-effective online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential business benefits of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud-based model for your network ecosystem. Progent can provide full-service project management support so you can plan and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers ongoing consulting, troubleshooting, and customized training.

  • Security Penetration Testing Security Audits Biggest Firewall Network Install Security Penetration Testing
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  • Redundant Network Information Technology Consulting
    Remote Support Services High Availability Internet Connections

    Progent's Cisco-certified network engineers can help you build an affordable, 24x7 Internet configuration architecture that can deliver non-stop Internet access through a wide range of fault tolerant Internet network technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE professionals to help you apply the latest technology for 24x7 Internet access to implement a cost-effective, fully redundant Internet interface with automatic failover and other features to create zero-downtime Internet availability.

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  • Small Business APs Professionals Integration Support Small Business WAP100 AP
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  • Small Business Private Clouds Consultancy Specialist Private Cloud Hosting for Virtual Data Centers
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  • Specialist Exchange Server 2000 24-Hour Exchange Server 2000 Upgrade IT Consultants
  • Support Microsoft ISA Server Internet Security and Acceleration Server Computer Consulting
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  • ProSight ESP Ransomware Defense Services
    Citrix XenServer Security Support and Help

    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools packaged within one agent managed from a single console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your company's specific needs and that allows you prove compliance with government and industry data security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent action. Progent's consultants can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware.

  • Threat Management Gateway Specialist Support Threat Management Gateway 2010
  • Top ISA Server Technical Support Microsoft ISA 2004 Server Technical Support
  • Top Professional Exchange 2003 Server Upgrade Support and Setup Exchange 2003 Server Upgrade
  • Top Ranked Integration Services Remote Workforce Collaboration Software Telecommuter Collaboration Software Integration Services
  • Top Rated Dynamics GP Excel Cubes Consultants Dynamics GP App Development Development
  • Troubleshooting Microsoft Windows Essential Business Server Microsoft Windows Small Business Server 2008 Professionals
  • Urgent Cybersecurity Firms Juniper NetScreen 24-Hour Juniper NetScreen VPN Firewall Support
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  • Video Conferencing IT Consulting Consulting Video Conferencing
  • Virtual Server Technology Consult Urgent Virtualization Specialist
  • Windows 8.1 Consulting Windows 8.1 Help Desk Configuration
  • Windows 8.1 Storage Spaces Computer Consultant Windows 8.1 Backup and Restore Consultant
  • Windows Server 2016 Hybrid Configuration Online Help Windows Server 2016 Software Load Balancing Outsourcing
  • iCloud Online Consulting Mac Professionals
  • network piloting Lab Consulting Services Urgent Herakles/QTS Test Lab Consulting Services

  • Cisco Experts 5520 wireless controller Configuration
    CCDP Certified 3504 wireless controller Online Support

    Progent's Cisco-certified Wi-Fi consultants can assist you to assess the advantages of adopting Catalyst Wi-Fi controllers to manage Wi-Fi networks of any scale. Progent can help you to maintain and debug your existing wireless environment or help you design and implement an efficient transition from legacy wireless controllers to current models.

  • vSphere Data Protection, Professional Backup and Restore Software Engineers
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  • wireless IP phone upgrades Troubleshooting wireless IP phones and Cisco Unified Communications Manager Technical Consultant

  • Aironet 802.11ac AP Migration Consultant Services
    On-site Technical Support Aironet Wave 2 Wi-Fi AP

    Progent's Cisco certified Wi-Fi consultants offer affordable online and onsite support for both legacy and current 802.11ac Aironet Wi-Fi access points and Progent can help your business to plan and manage wireless environments that include indoor and outdoor/ruggedized Aironet access points.

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