Sterling Heights, MI Remote Support from World-class Computer Troubleshooting Experts
Progent's network technical support services can deliver your Sterling Heights, MI company cost-effective and dependable support from enterprise-class network professionals. By delivering IT support help when you require it, providing specialized expertise for mission-critical applications, offering value-added support such as 24x7 network monitoring, and billing only for support you use, Progent offers your Sterling Heights, Michigan company an economical alternative for optimizing the productivity of small-scale office networks. If you have an onsite datacenter, rely on cloud infrastructure, or manage a hybrid cloud/on-premises network, Progent is the smart way for businesses to create and support a reliable and secure information network and to have fast access to the skilled consulting ordinarily restricted to corporations who are able to support a large in-house IT organization.

For mid-size and large businesses, Progent offers co-sourcing and project management services to add to the technical skills of your in-house network support staff. Co-sourcing can cut costs and minimize technical risks for major IT initiatives like application development, disaster recover/business continuity planning and testing, network security evaluations, merging datacenters, or software migrations.

Progent can also provide access to accredited consultants to assist your company to plan and execute your cloud computing strategy.

Main Technologies Supported by Progent for Companies in Sterling Heights, Michigan
Progent's national group of industry certified support professionals offers help for virtually all aspects of network technology used by businesses of all sizes. Practice areas supported by Progent in and around Sterling Heights include:

Service Delivery Alternatives Available for Sterling Heights, Michigan Companies
Progent has a variety of alternatives for providing small and midsize businesses with affordable IT services for technical support, system architecture, and network management. Progent's paradigm for delivering network support is based on the Help Desk Call Center operational structure familiar to big IT groups. Progent's Contact Center Service Model ensures fast response, thorough activity documentation, dependable follow-up, and tight cost monitoring for an array of network service delivery options that include online repairs, in-person help, and top-level consulting.

  • Online Support
    Progentís Technical Response Center offers urgent and routine online service for Windows, Linux, Apple, and Cisco-powered systems in the U.S. and globally. Progent's seasoned service experts can assist clients to troubleshoot and fix hardware and software problems without the cost or time loss of in-person support calls. The background of Progent's IT engineers makes it possible to handle most IT problems quickly. For complex issues, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to advanced specialists. Progent offers a convenient, web-based registration procedure for new customers to address emergency network problems and Progent charges by the minute with no sign-up fees or minimums, so you are invoiced only for the help you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Find out additional details about Progent's online network troubleshooting expertise.

  • Onsite Service
    Progent offers onsite technical assistance for signed-up clients in major metropolitan areas in the U.S. Progent's on-site support personnel can work in conjunction with Progent's remote service experts to deliver small and midsize companies the best of both worlds: in-person support professionals when you require them as well as the on-line help of Progent's seasoned team of IT consultants, security professionals, and business software programmers. The wait time for on-site support calls is typically under one business day. There is no sign-up or retainer charge for becoming a Progent customer for onsite service. Learn more details concerning how to sign up for Progent's in-person computer service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount off Progent's regular desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues. For details, refer to Online Help Desk Services.

  • IT Consulting Expertise
    Progent provides small businesses affordable availability of world-class IT professionals who can deliver help with vital technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network architecture, company-wide network security engineering, non-stop network design, virtual server strategies, plus integration, programming and training for business programs such as accounting, ERP, reporting, sales automation, and productivity packages. Progent can provide assistance with one-time projects including office moves and massive software upgrades, extended projects like management information software development and support, relational database application programming and DBA services, and web design, on-going services including System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and network management, or urgent services like data restoration and malware removal.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers comprehensive hosting for the entirety of a small or midsize organization's servers in an environment that not only provides the highest degree of fault-tolerance and extensibility but that is also easy for customers to transfer to a different service firm or to bring internally if your circumstance warrants it. Progent's Private Cloud hosting service is based on tested virtual server techniques that permit small businesses with mixed environments to benefit significantly on the costs of hardware, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unparalleled degree of vendor flexibility. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in a single centrally managed service, can support the multi- OS and non- standardized networks typical of small businesses, and keeps control of the software in the customer's possession so that migrating to a different virtualized system is quick, safe, and affordable. This eliminates becoming a captive to a specific hosting provider while still providing all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting Services
    Progent can provide expert online support to help organizations of all sizes integrate their IT infrastructure with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid network models that combine physical resources as well as public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud integration support services that include Office 365 integration solutions with on-premises installations of Exchange, Azure design and deployment services, Amazon Web Services cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has more than two decades of background providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
Progent's low-cost ProSight line of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis tools to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a single platform to automate the complete malware attack lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup processes and enables rapid restoration of critical files, apps and VMs that have become unavailable or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, monitor, reconfigure and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating tedious management processes, WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding appliances that need important software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the technology of leading information security vendors to provide centralized management and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system operating efficiently by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your Progent consultant so all looming issues can be resolved before they can disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Because the system is virtualized, it can be ported immediately to a different hardware environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a cleaner Active Directory (AD) environment. Both versions also come with a year of state-of-the-art remote network monitoring and management. Benefits can include easier management, improved compliance with information security regulations, higher utilization of network assets, quicker troubleshooting, more dependable backup and restore, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to evaluate your organization's preparedness to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information concerning your current AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient security and backup environment that aligns with your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the fundamental system software and office productivity programs important to most small and mid-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an ever more complex array of network products such as PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless connectivity. Furthermore, Progent's CISSP-Certified cybersecurity experts, CISM-authorized security professionals, CISA-certified security audit specialists and GIAC-certified information assurance professionals can provide a company-wide view of network security and can assist with advanced security programs such as Security information and Event Management (SIEM) solutions to help enterprises meet industry guidelines and statutory mandates for network data security and reporting.

The scope and size of Progent's consulting staff offer a powerful array of advantages to customers trying to increase the business value of their IT system within a reasonable budget. These advantages include:

  • Best Industry Service Methodology
    Progentís team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on industry background, in the trenches of network service, performing a broad variety of IT tasks for an extensive mix of clients. Each Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting staff. This means that you get not just world-class IT skills, but also a consultant with field-tested methods for solving actual network problems efficiently. Learn additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing policy is to bill for remote service and on-premises help by the minute. As a result, you owe exclusively for received support. Progent does not impose a more expensive rate for off-hours or emergency support, and Progent does not bill for travel time except for emergency support where on-site time is less than four hours. In addition, Progent applies no startup fee and requires no retainer for services delivered during regular working hours. Many support organizations demand large minimum payments or bill in increments of a quarter hour or longer. Progent's one-minute billing granularity eliminates king-size bills for fast fixes. Another advantage of granular billing is that clients won't be inclined to allow minor problems to fester until they grow into major ones. Learn more about Progent's value pricing for IT outsourcing.

  • Full Reporting of IT Support
    Progent has developed a comprehensive support reporting system that stores and organizes complete documentation for all billed support activities. Unlike many freelance consultants or local service firms who provide scant documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the support documentation sent by each consultant to each customer. The discipline of documenting and archiving support activity allows more effective service and avoids a variety of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom. Find out more concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent has few competitors. Small companies who work with independent consultants or who employ internal support staffs benefit when Progent passes on information about new technology and proven processes to make their networks more reliable, secure, and efficient. Read additional information about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Sterling Heights, Michigan company wants to get in touch with Progent about IT outsourcing, consulting, or tech support, phone 800-993-9400 or visit Contact Progent.

Immediate Remote Network Assistance
For immediate online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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    Progent's Microsoft-certified ISA Server consulting experts have broad experience developing corporate security designs for information systems with many locations, mobile users, and mission-critical web-based applications. A Progent ISA Server engineer can help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that meets your information security requirements without restricting your network.

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    Microsoft Windows Server Essentials is an affordable, entry-level operating system that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the modern hybrid networking paradigm that combines local and cloud-hosted software and infrastructure. Progent's consultants can provide cost-effective online consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to determine the possible business advantages of moving to Essentials and adopting a hybrid local/cloud-based design for your network environment. Progent can provide full-service project management so you can plan and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting, technical support, and customized training.

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    Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help you to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your current and long-term plans, deploy Lync 2013 so as to speed up your ROI, and deliver live online and onsite training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with popular Office and Office 365 apps such as Outlook clients and PowerPoint.

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    Remote continuous network monitoring, automated alarms, and periodic analytical reporting are vital to maintaining the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of all sizes can afford a degree of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical services created to assist your company to identify and fix a most network issues before they get big enough to impact your business.

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    Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is intended to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade efficiently from older releases of Virtual Machine Manager, design workflows for building and installing VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, write and debug PowerShell scripts, and assist you to evaluate the strategic advantages of the latest capabilities like Storage Replica and Shielded VMs. Progent's virtualization experts offer advanced Windows Hyper-V consulting and VMware ESXi support.

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    After Hours Forefront Network Inspection System Network Consulting

    Forefront Threat Management Gateway is based on the powerful security technologies of ISA Server 2006 and provides a easily administered web gateway that delivers a one-server solution for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual server to lower costs and enhance recoverability. Progent's Microsoft consultants can assist your company to design and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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    Progent is a leader in affordably providing world-class network support to small businesses. Progent's success in handling the IT service requirements of the chronically underserviced small business market is the combined outcome of key technical and process innovations that have eliminated much of the traditional costs out of managing network service, injected unmatched professional expertise into the support mechanism, and dramatically streamlined the solution process.

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    Cisco Unified Communications Manager (CUCM), previously known as CallManager, functions as the core of Cisco's collaboration platform. CUCM and Cisco Unified CM Express offer an advanced IP-PBX by integrating closely with unified messaging apps that include Unified CM IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified consultants can deliver effective and budget-friendly online and on-premises expertise to assist organizations of any size to create and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that add maximum productivity. Progent's consultants can help with any facet of Unified Communications Manager support and debugging in areas that include integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE support, designing UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.

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    Security Contractor Web Application Security

    GIAC was founded in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are recognized by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer expertise with all of the security services addressed within GIAC certification including evaluating network vulnerability, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they can disrupt your business.

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    High-Availability Systems Engineer

    Progentís Disaster Recovery/Business Continuity consultants have extensive experience assisting small and mid-size businesses to minimize network downtime by providing affordable remote consulting services for disaster recovery/business continuity planning, fault-tolerant IT design, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity experts can help you to develop and test an efficient business continuity strategy that matches your business needs and IT budget. Progentís disaster recovery engineers can assist you to design, deploy, and manage fault-tolerant technologies including redundant Internet access, virtualization, clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.

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    Information Technology Consultants Windows 8.1 Migration

    Microsoft Windows 8.1 is engineered to power devices ranging from smart phones and slates to power-user desktops. An abundance of innovative capabilities, such as its touchscreen interface and signature live tiles GUI, offer a wide selection of benefits for organizations who know how to exploit them. Progent's Windows consultants can help get your organization up to speed with Windows 8.1 and make sure you gain significant business value from the operating system's various new and enhanced technologies.

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    scom 2016 alerts Specialist

    Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum availability for key workloads by providing centralized, cross-platform monitoring of physical and virtual infrastructure deployed across on-premises systems and cloud environments. Progent's SCOM consulting group offers advanced online and onsite expertise to help businesses of any size to design, implement, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help your company to migrate to SCOM 2016 from older versions or from other monitoring products, or combine a variety of monitoring tools into a unified IT management solution. Progent can also show you how to expand your SCOM 2016 environment to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    SharePoint Portal Server Support and Integration

    Progent's Microsoft-certified consultants can show you how to rationalize the economic justification for implementing SharePoint Server 2007, consult with you on the appropriate edition of Microsoft SharePoint Server for your circumstances, offer configuration and deployment services, assist you to install Microsoft SQL Server as a back-end DBM, improve your network infrastructure, integrate your off-the-shelf and custom application programs to operate with SharePoint Portal Server 2007, design a comprehensive security strategy that encompasses portal technology, and deliver maintenance and Help Desk support.

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    Progent's Citrix-certified consultants can assist your company to evaluate the business benefits of XenServer as well as additional Citrix products, and can help your IT organization to plan, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your current Citrix technology deployment and help you to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.

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    Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified network support experts. With Progent's affordably priced network service packages, mid-size organizations can choose a basic co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to provide small business networks world-class reliability, protection and productivity.

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    Windows Server 2016 Workgroup clusters On-site Technical Support

    Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to help organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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    Microsoft SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises services such as planning, configuration, management, remediation, and software development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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  • Immediate Consultant Services Exchange Server 2010 Upgrade
    Exchange 2007 to Exchange 2010 Upgrade Consultant

    Progent's Microsoft-certified consulting engineers can help your organization to assess the benefits of Exchange Server 2010 for your company and can assist you to design and implement a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast ROI by improving your productivity, cutting the cost of hardware and support, simplifying administration, and integrating your vital communications platforms.

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    Services Ubiquiti XG Security Gateway

    Progent can provide fast access to the expertise of seasoned Wi-Fi specialists who can assist you to assess the value of Ubiquiti UniFi wireless access points for your business and assist you to plan, deploy, maintain, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to choose, configure, and position Ubiquiti UniFi wireless access points for optimal coverage and throughput.

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